A Trip to Macworld Expo in San Francisco

I go to Macworld Expo, see new stuff, party with the Peachpitters, and still manage to find my hotel.

TehatchapiI took an America West — or is that US Airways? — flight from Phoenix to San Francisco on Thursday morning. The flight departed at around 8:15 AM and took off into the east into clear skies. The plane banked to the right until it was heading west, following I-10. I saw familiar sights out my window for most of the flight: Wickenburg, Harquahala Mountain, Salome, Bouse, the Colorado River, the road that runs past Rice and eventually past the north end of Joshua Tree National Park, the airport at Twentynine Palms, Big Bear Lake, Apple Valley, Edwards Air Force Base, and Rosamond. The jet took a route just south of the one I usually take when flying the helicopter from Wickenburg to California’s Central Valley, but because we were cruising at about 30,000 feet, I could see so much more. The lake at Rosamond seemed huge, the windmills on the Tehatchapi’s southern slopes were clearly visible. The pass was socked in on both sides with clouds, but the town of Tehatchapi, on top of the mountain, was perfectly clear (see photo). The central valley was completely filled with low clouds — so low that I don’t think general aviation flight would be possible. It reminded me of my scud-running adventure from last spring’s Georgetown, CA to Wickenburg, AZ flight. The tops of the clouds had a odd pattern to them, like waves far out on the ocean.

I spent the flight catching up with podcasts. Listening, that is — I’ve fallen far behind recording them. I listened to NPR’s story of the day episodes stretching back into mid December. When I was finished with those, I started on Slate Magazine podcasts. I did the crossword puzzle in the airplane magazine and attempted to take some notes for a presentation I needed to do later in the day. Then we started our approach to San Francisco and the mountains along the coast poked up their slopes through the clouds below us. There was green grass on some of the southern slopes; in a month or two, all the hills would be a rich green color there. But I seldom get to the California coast in the spring, so I’m accustomed to seeing the grass when it’s all dried out, making the hills look golden in the California sun.

The plane got to the gate at 9 AM local time. I had just one bag — a small backpack that held my PowerBook, some books I planned to give away at the end of my presentation, and clothes for the overnight stay and next day — so I didn’t have to go through the baggage claim ordeal. The bag was heavy, though, and it only seemed to get heavier as I made my way from the gate to the BART station.

BART, in case you don’t know, stands for Bay Area Rapid Transit. I used to take a cab from the airport to Moscone Hall for the Macworld Show, but I’d heard that BART went from the airport into the city and figured I’d give it a try. It was a relatively pleasant trip in a train car that reminded me more of a Long Island Railroad electrified train car than a New York City Subway car. The seats had upholstery and I don’t think they were quite as clean as they should have been. That gave the car a not-so-nice smell. But it wasn’t bad and I got used to it. I listened to my iPod and looked at the window when the train was above ground. It took about 30 minutes to get to what I thought was my stop: Montgomery Street. In reality, I should have gotten out one stop earlier, at Powell.

I came up from underground, got my bearings, realized I’d erred about the train stop, and started walking. San Francisco reminds me a bit of New York in that it has that “old city” feel. Lots of old buildings, many of which are pretty tall, some narrow streets, noisy traffic, homeless people on the sidewalks. The weather was pleasant and I was soon warming up inside my jacket.

My friend Ray called on my cell phone with a lead on a helicopter job for a construction company working along the Mexican border. I stopped and took notes on a receipt, wondering if I could be fortunate enough to get the job.

Advertising ScootersIt was less than a mile to Moscone and when I got there, I found the place relatively quiet. It was just after 10 AM and most attendees had already gone into the exhibit hall. I used a free pass to go through the registration process and get a badge, then crossed the street and went into the hall. I saw some scooters pulling advertising trailers — an Apple advertising gig, I knew. (I later got a photo of the scooters parked alongside the street.) My first order of business was to dump my jacket and the heavy bag at the Peachpit Press booth. It took me a while to find it, which was quite embarrassing because I actually walked right by it twice. They said it was near the Apple booth and they weren’t kidding. It was right inside one of the doorways to the exhibit hall, adjacent to the Apple booth.

I ran into a few people I knew, including Connie Jeung-Mills, the production person who’d worked on many of my books. I chatted with her while I stuffed my belongings under a table skirt in the booth, reserving an old Adobe canvas bag and note pad to carry while I walked the floor. I couldn’t believe the number of books in the booth. Most of the titles were about graphics and Web publishing, but I also the books I’ve written for them: Tiger, QuickBooks, and the little Visual QuickProject Guides for Word and Excel.

iPod-compatible carsI walked the floor. There was a lot to see, but not nearly as much as in the “old days,” when the show took up both sides of Moscone’s hall. I’ve never seen so many iPod accessories in my life. I think one out of every ten booths was peddling something for an iPod. Talk about trying to cash in on a craze. There were even iPod-compatible cars on display (see photo).

By 2:30, I was ready for a rest. I also needed to create my presentation, which was scheduled for 4 PM. I’m a last-minute person — I always have been — so I left the hall and found a seat on one of the balconies overlooking the hall entrance. It was nice and bright and airy up there and only about half the seats were occupied. Some people chatting, some people using laptops, other people eating or reading. I was very surprised to find that my PowerBook immediately connected to a wireless network when I opened it up. I was able to surf the net and check my e-mail.

I jotted down some notes about topics I thought my audience would be interested in. Mostly “cool features” stuff taken from my soon-to-be-published Informit.com article titled “Five Funky Finder Features.” (They may change the title, so if you go looking for it online, keep that in mind.)

While I worked, a man sitting nearby began complaining about how few seats were available. Two of the four balconies were blocked off, cutting the amount of available seats in half. But that didn’t seem to matter, since there were still empty seats to be had. One woman sitting nearby made the fatal error of acknowledging him. This resulted in him continuing his complaints. Another woman finally said to him, “I’m trying to enjoy my lunch and you’re ruining it.” He kept up for another minute or so before the woman, who was eating some kind of salad out of a Tupperware container, said, “No, I really mean it. Your complaints are ruining my lunch.” He seemed to get it then and he shut up. A while later, he closed up his iBook and went away. The whole exchange had been pretty funny. I was glad the woman had spoken up, though. He’d been quite a whiner and it was good when he finally shut up.

I did my presentation and it went well. I covered it in another blog entry.

Afterward, I met with Nancy and Cliff, two of my editors, for drinks and a bite to eat before the Peachpit Party. We wound up at an ethnic restaurant about two blocks away. Don’t ask me what kind of ethnic restaurant — I really don’t know. We ordered three different tappas dishes and a round of drinks. We talked business for a while — stuff I don’t want to cover here. Cliff left to go to an Apple party. Nancy and I finished our drinks and headed over to the Peachpit party.

Peachpit PartyI saw a bunch of Peachpit authors and editors and drank exactly one vodka martini more than I should have. The problem was, I still hadn’t checked into my hotel and I wasn’t exactly sure where it was. Or what it was called. Although I didn’t feel drunk after the third martini, I knew it was time to stop so I switched to water. Good thing I did. They must have used delayed reaction vodka in those drinks because I didn’t start feeling drunk until I was halfway done with my water. Still, I never got too drunk to realize that there were lots of people worse off than I was. Kim was probably the worst. It was her last day of work for Peachpit and she was partying a bit heartier than she should have.

I dug out the info for my hotel around 11:30, realized it was only about a block away from where Tom and Dori were staying, and walked with them. The walk took us down Market Street, which was surprisingly active with normal people (and a few weirdos) at that time of night. When we went our separate ways at Fourth Street, I felt safe enough to continue that last long block on my own. But it was good to get to my hotel and check in. I think the guys at the desk suspected that I wasn’t exactly sober, but they didn’t comment. I’m sure they’ve seen worse. And I wasn’t too drunk to realize that the guy had forgotten to give back my credit card with my room key.

I stayed at the Hotel Milano on Fifth Street. It’s an old hotel that has been fixed up. My seventh floor room had two windows that looked out across a narrow ventilation shaft to the two windows of a room in the next hallway. The room was big with a small television at one end and the king-sized bed at the other. I got undressed and into bed and watched a Seinfeld rerun for a while before turning off the television and going to sleep.

The only thing I’d forgotten to do was to check and adjust the thermostat. I was cold enough all night to sleep poorly but not cold enough to get up and do something about it. I hate that.

I woke at 5:30 AM local time. (I hate that, too.) I watched some Weather Channel and started work on this bLog entry before showering, getting dressed, and going out for breakfast. I wound up at the Marriott a few blocks away. I had a nice breakfast from the buffet, then walked back to my hotel and wasted more time on my computer. The show didn’t open until 10 AM and there was no reason to rush.

I packed and checked out at 9:30 AM. My bag was heavy, despite the fact that I’d given away the five books I’d brought with me from Arizona and I hadn’t bought anything else. I did have some product literature on board, but not enough to take the weight of five books.

At Moscone, I took a seat on one of the balconies to check my e-mail and my Web sites. The sites had been down the day before because of a computer glitch, but they were back online that morning. At 10 AM, I was back on the show floor, stashing my bag under a table at the Peachpit booth.

I bought a SightFlex stand for my iSight camera. Heavy.

I called America West and asked about an earlier flight. It was fully booked.

The Apple BoothI bothered an Apple booth guy for a demo of iWeb. It’s a cool little software package and I hope Peachpit lets me write a book about it. The guy who gave the demo was a software engineer and had written Pages, Apple’s word processing program. (I don’t know why they didn’t have him demo that.) I told him I used Word and had been using it for years. He told me that if I tried Pages, I’d switch. So I’ll try it again next week and see how I do with it. Word really is overkill sometimes. But, at the same time, I’m not too thrilled with the idea of software that works more like a page layout program than a word processor without giving you the control over page elements. If I recall, that was my main gripe about Pages.

The Apple BoothThe Apple Booth, by the way, was enormous. I think it gets bigger every year. There’s always a huge theater area (see photo) and this year there were 40-foot high “posters” of the new MacBook Pro (terrible name!) laptop and Intel processor iMac. I felt like a Lilliputian as I walked around the booth.

I wandered around the hall some more, killing time.

I ran into Sandee Cohen, Ted Landau, and Tonya Engst at the Peachpit booth and spent some time chatting with each of them. Then I grabbed my bag and made my exit. It was 11:30. I figured I’d stop by the Apple store before grabbing a bite to eat.

I dropped off my bag at a hotel along the way, checking it with a bellman. It felt good to get that damn thing off my back.

After looking around the Apple Store, I spent about an hour in Cody’s, a very nice bookstore near Market Street, not far from Virgin and the Apple Store. They were expecting President Carter as a speaker later in the day and the audience seats were already starting to fill with people who had nothing better to do with their time than spend the day sitting in a folding chair in the basement of a building, surrounded by books.

I walked up to Union Square, passing a handful of panhandlers and more than a handful of tourists. The cable car runs down Powell Street there and there are always a lot of tourists around. The area itself reminds me of lower Broadway in New York, with lots of discount luggage stores and shops that sell t-shirts and other tourist favorites. Kind of sleezy without being sleezy enough to scare people away.

Then I made my way to the Nikko, thinking about sushi for lunch. I was just about to go into the Japanese restaurant there when I noticed a Chinese dim sum restaurant across the street. I went there instead and had a very good lunch.

By that time, I’d had enough of San Francisco and was ready to head out to the airport. You know, I’ve been to San Francisco dozens of times and, unless you have a lot of time on your hands and comfortable walking shoes on your feet, it isn’t such a great place. I had neither and was more interested in finding a comfortable place to wait for my flight home than shopping or even walking around the city.

I retrieved my bag, gave the bellman a tip, and descended into the BART station. A while later, I was on a train bound for Daly City. I changed trains and got on another one for the airport. I listened to podcasts the entire time: Slate magazine and, when I was finished with those, Slate Explainer. The usual at the airport: get a boarding pass, go through security, find the gate, settle into a seat. I found a seat by an electric outlet and used it to charge up my PowerBook. For some reason, I expected to use it on the plane.

The plane was completely booked. Overbooked, in fact. They offered $400 worth of travel for volunteers, but I wasn’t interested. There was a woman in my seat when I boarded and, since it was my seat and not hers, she gave it up. When all the seats were filled, they closed the doors and we got underway.

I was asleep within ten minutes of departure.

2005 News

Old news from my old Web site.

December 22, 2005
Informit.com has released my latest article for them, “TV to Go: Watching Video on Your iPod.”

December 19, 2005
How often do you get to land a helicopter right next to a major roadway? I did it at the beginning of the month for Don Green, who was photographing a bridge under contruction further up the road. He was kind enough to take a photo of me with Zero-Mike-Lima and e-mail it to me today. Is that helicopter RED or what?

December 15, 2005
Just got my advance author copy of QuickBooks Pro 2006 for Macintosh: Visual QuickStart Guide. It should be in stores within the next few weeks — just in time for a new year accounting software change.

December 14, 2005
Did my first Classic Rock Cuts radio show on KBSZ-AM. Many thanks to Miss Holley King, the Rock-a-Billy Queen, for helping me out, teaching me how to use the board, and e-mailing me a bunch of Webcam images (including this one) while I worked.

December 10, 2005
Took delivery of 28 baby chicks today! Unfortunately, I only ordered 12. Even worse, all the extra chicks, which were packed in for warmth in shipping, are males! Anyone want a rooster?

December 9, 2005
My Mac OS X 10.4 Tiger Visual QuickStart Guide has been translated into French! Just got my author copy today and it’s just as big and fat as the English version.

December 5, 2005
Have just begun the major project of upgrading my Web server to Mac OS X 10.4 Tiger Server. I’m sick and tired of the unreliable operation of WebSTAR and want to take advantage of all the cool Web publishing tools Mac OS X Server has built in. If you’re interested in this project, follow along in the “Call Me a Geek” category of Maria’s WebLog.

November 27, 2005
Just returned from a very short trip to the New York City metro area for Thanksgiving with my family. I hope everyone had a great Thanksgiving!

November 22, 2005
Just put the finishing touches on my latest book for Peachpit Press, QuickBooks 2006 for Macintosh: Visual QuickStart Guide. Look for it in stores in December.

November 18, 2005
Informit.com has published my latest article, “Yes! You Can Use Your GPS With Your Mac!

November 14, 2005
I decided to simplify my podcasts and have merged Maria Speaks and Maria Speaks Plus into the original Maria Speaks podcast. I’m also actively seeking suggestions on topics for future podcast episodes.

November 13, 2005
Just finished up a busy weekend that included two big charters for Flying M Air: I took two people to Sedona and three people to the Grand Canyon.

November 10, 2005
MacDirectory’s Winter 2005/6 issue includes a rave review of my Mac OS X 10.4 Tiger: Visual QuickStart Guide. Read more on the companion Web site for the book.

November 7, 2005
After a careful comparison of service quality, I’ve decided to shift from Amazon.com to Barnes & Noble.com as my source for books—and my preferred vendor for my books. B&N simply offers better service. Bear with me as I change links throughout my site.

November 5, 2005
Went to a nice airport open house in Boulder City, NV. Mike flew us up in his plane. It was a real pleasure to go to a small-town airport event that was so well organized with so much to do and see.

October 30, 2005

Just had a great weekend in Glendale at the Thunderbird Balloon Classic and Air Show. Flew a total of 131 passengers in my R44, doing rides during the weekend-long event. Best of all, I got to park next to a pair of F-16 fighters while waiting for passengers.

October 20, 2005
I’ve discovered enhanced podcasts. Learn more on the Maria Speaks home page.

October 14, 2005
I couldn’t resist. I had a spare iSight camera with nothing much for it to do and decided to use it as a Webcam. So now you can watch me work. I put the image at the bottom of the Home Page. We’ll see how long it lasts. I’m not so sure I want to give my editors the ability to keep tabs on me when a deadline approaches.

October 10, 2005

My podcast, Maria Speaks, has finally appeared in the iTunes Music Store’s Podcast Directory. Search Podcast titles for Maria and it’ll come up. I seem to have caught a cold, but if I don’t sound too nasal, I’ll add a few episodes this week.

October 8, 2005
Just got back from a week-long trip to Maine. The fall colors were a bit disappointing, but I did get to experience two weather phenomena that I seldom see: fog and rain. Had a great time, but it’s good to be back in sunny Arizona.

October 1, 2005
Had a great time doing a presentation at the Tucson Apple Store. Had a good turnout with lots of folks who had great questions and tips. Thanks very much to the Apple Store folks for letting me come by.

September 26, 2005
After experimenting with podcasting by publishing KBSZ’s podcast, I finally got around to recording episodes of my own. Called Maria Speaks, it’s a sort of audio blog that includes information about my work and some tips and tricks for Macintosh users. To subscribe, use the URL http://feeds.feedburner.com/

mariaspeaks. I’ll also be publishing transcripts for entries related to a specific book on that book’s companion Web site, accessible from LangerBooks.com.

September 25, 2005
Had the weirdest flying day of my life: picked up two campers on top of a remote mesa, dropped 1000 golf balls onto a golf course green, and practiced flying in formation with a car. Want the details? Read more on Maria’s WebLog.

September 20, 2005
Mac OS X 10.4 Tiger: Visual QuickStart Guide has been translated into Dutch!

September 19, 2005
Just got back from a 4-day helicopter gig at the Mohave County Fair in Kingman, AZ. I took well over 100 people for helicopter rides — many of them for their first flight! Many thanks to Betty and Phil at the fair for helping make this a smooth (and profitable) gig.

September 14, 2005
Well, that didn’t last long. I gave notice at my coffee shop job. Too much time away from my office and too many editors asking for articles. I need to get back to my real work!

September 10, 2005
Finally completed the tale of my roadtrip. Read up in Maria’s WebLog.

September 6, 2005
I’m starting a job at the Old Nursery Coffee Company in Wickenburg. I’ll help out at lunchtime during the week, making sandwiches, espresso drinks, and smoothies, until the permanent helper returns from an Alaskan “fish camp” in November.

September 1, 2005
Just found out that a lot more people are reading Maria’s WebLog than I thought. It appears that my travel stories have become quite popular. Now if only I can find the time to write up the last day’s story…

August 31, 2005
Did a fun helicopter charter out of Prescott yesterday with three folks dropping paint bags to mark the corners of their remote property. I’m still trying to figure out why they chose lavender paint.

August 30, 2005
Made a last-minute trip to the FileMaker Pro Developer Conference at the JW Marriott Desert Ridge Resort today. Got a personalized demo of FileMaker Pro 8 and can’t wait to start using it.

August 26, 2005
Informit.com has published an excerpt from my book, Creating Spreadsheets and Charts in Excel: Visual QuickProject Guide, titled “Building a Budget Worksheet in Excel.”

August 25, 2005
I’m back from my trip. I put about 4,500 miles on my Honda S2000 visiting 9 states in 16 days. My favorite places: Goldfield, NV; Cedarville, CA; Redmond, OR; Hood River, OR; Walla Walla, WA; Lewiston, ID; McCall, ID; and Cascade, ID. You can read all about my trip in Maria’s WebLog. Thanks to the folks who used my special roadtrip e-mail address to suggest possibilities.

August 20, 2005
My 60th book, Quicken 2006: The Official Guide is now available. You can find this book at Amazon.com. All support for my Quicken books is on the McGraw-Hill/Osborne Web site.

August 15, 2005
My latest eBook, Maria’s Guide to Pubishing an iTunes-Compatible Podcast, has been picked up for distribution on David Lawrence’s 10QuickSteps Web site.

August 9, 2005
I’m off on a road trip. My search for a new home begins with a 19-day journey throughout the U.S. northwest. Follow my progress in my blog. If you live up that way and want to try to sell me on your town, e-mail me at roadtrip@theflyingm.com. No support questions, please—I’m on vacation!

August 8, 2005
I was taday’s guest on KBSZ-AM radio’s “Around the Town” show here in Wickenburg. Host Pete Peterson asked me about the podcasting work I’m doing for KBSZ as well as my recent books and helicopter tour business. Want to hear me? Visit www.kbsz-am.com and click the Podcasts link. The KBSZ podcasts are also available for subscription from the iTunes Music Store.

August 5, 2005
Informit.com has published my article, “Creating a Photo Book with iPhoto.”

August 4, 2005
I just finished my newest eBook, Maria’s Guide to Publishing an iTunes-Compatible Podcast. You can learn more about this book on the Maria’s Guides Web site. And if you subscribed to the LangerBooks.com notification list, check your e-mail box for a 20% off offer on the book—the offers went out today.

July 31, 2005
Flying M Air ended the month on a high note. In the past week, I’ve done 4 custom charters: 2 in the Wickenburg area and 2 to Sedona. (And I thought summer would be a dead season!)

July 29, 2005
Informit.com has published my article about Mac/Windows file sharing, “Setting Up Macintosh & Windows File Sharing.”

July 28, 2005
Appeared at the Las Vegas Apple Store this evening. Many thanks to the folks at Apple for having me.

July 25, 2005
My production Mac, a dual processor G5, is comatose. I dropped it off at the Chandler Apple Store for a new logic board. This $715 repair (ouch!) should be finished by Friday.

July 24, 2005
I’m back from Howard Mesa—at least for a while. It was an interesting and relaxing month away.

July 22, 2005
Informit.com has published the update to my Faxing with Mac OS X article, “Throw Out Your Fax Machine. All You Need is a Little Tiger.” (Hey, I don’t name them, I just write them.)

July 18, 2005

Apple’s eNews newsletter included instructions for getting a free copy of my eBook, Maria’s Guide to What’s New in Tiger. This offer is only available until July 31, so act now if you want your copy for free. Many thanks to Apple and Peachpit Press for making this offer available.

July 15, 2005
Informit.com has published my article on Widgets, “Widget Watch: Dashboard Widgets to Download Now.”

June 25, 2005
Well, I’m off to the middle of nowhere: Howard Mesa, AZ. Although I’ll be back once in a while during the summer, don’t expect many updates to this site. I’m going off-the-grid in the cool, high elevations of northern Arizona and I plan to enjoy every minute of it. I’ll be updating my blog while I’m away, so check in there if you want to see what I’m up to.

June 24, 2005
Finished my latest book revision. Sadly, I can’t say what it is! Look for it in stores in August, when I can reveal the big secret.

June 17, 2005
Just moved all downloadable files and book excerpts to a new, faster server. If you have trouble downloading any of these files, please use the Web Feedback form to report it.

June 16, 2005
Got the French translations for two of my books in the mail today: Creating Resumes, Letters, Business Cards, and Flyers in Word: Visual QuickProject Guide and Creating Spreadsheets and Charts in Excel: Visual QuickProject Guide.

June 15, 2005
Just updated my Calendar to add two rescheduled Apple Store appearances, as well as a helicopter rides gig in September.

June 4, 2005
Two good things today: First, our shed was finally delivered to our property at Howard Mesa. I’ll be going up there for July and August to escape the heat of Wickenburg. Second, I had a great presentation at the Chandler Apple Store. Many thanks to the folks there for hosting me. And if you’re wondering how I survived about 450 miles of driving in one day and was fresh enough to do an Apple Store appearance, here’s the answer: I didn’t. I flew. Total flight time was only 3.5 hours. Sure beats the 8 to 9 hours it would have taken by car!

June 1, 2005
Looking for a good deal on my books? I just discovered that Informit is selling all current Peachpit Press titles I’ve written for 30% off—if you’re an Informit member. Go to Informit.com and create a free account. Then click here to view a list of the books. That link will also display all of the articles I’ve written for Informit, all of which are free to read online.

May 28, 2005
Had a great time doing a presentation in the Biltmore Apple Store. The crowd may not have been large, but it was enthusiastic, and full of questions that I could answer. Many thanks to Robert and the other folks at the Biltmore store for having me.

May 27, 2005
Just got a call from my editor, Cliff. He was pleased to tell me that Mac OS X 10.4 Tiger: Visual QuickStart Guide is currently the #5 computer book. Cool!

May 20, 2005
InformIt has published my latest article on their Web site, “Publishing Your Photos on the Web with iPhoto.”

May 18, 2005
Added excerpts for my two new Maria’s Guide eBooks to the Maria’s Guide Companion Web site.

May 17, 2005
I just released the second eBook in the Maria’s Guide series: Maria’s Guide to Writing a Book Proposal. This book, which sells for $9.95, is available for immediate download via BitPass.

May 16, 2005
I’m the featured author on Peachpit Press’s Web site this month. Look for me right on the Peachpit home page! (Now cool is that?) Peachpit has published details about my Tiger Book Tour on its Web site. You can find other information about my upcoming appearances on my Calendar page.

May 15, 2005
Just got back from a weekend camping trip to the Groom Creek Horse Camp in Prescott, AZ. This excellent facility is one of a few campgrounds in the state that allow people to camp with their horses. We were part of a big group that included the Wickenburg Horsemen’s Association and the Morgan Horse Association (of Prescott). There were great rides every day, up in Prescott’s cool pines!

May 13, 2005

It’s final! I’ve sold the 5-unit rental property I owned here in Wickenburg. That’s a big weight lifted off my shoulders. Best wishes to the new owner. (Better her than me!)

May 12, 2005
Informit has published an interview with me called “Ten Questions with Mac OS X 10.4 Tiger: Visual QuickStart Guide Author Maria Langer.” The article page also has a link you can click to buy the book for 40% off—heck, that’s cheaper than I can buy it!

May 9, 2005
Finished my first eBook in the Maria’s Guide series: Maria’s Guide to What’s New in Tiger. This eBook, which was written to introduce Mac OS users to the new features of Mac OS X 10.4 Tiger, sells for just $9.95 and is available for immediate download via BitPass.

May 7, 2005
Just got back from a helicopter trip to Georgetown, CA (near Sacramento). It was about 11 hours round trip. You can read the details in Maria’s WebLog.

May 5, 2005
Had a busy day with Apple. First, I took part in an AppleCare Vendor Fair in Elk Grove, CA. Later, I did a presentation at the Apple Store at Arden Fair, Sacramento, CA. Had a great time and met a lot of really nice people.

April 29, 2005
It’s out! My Mac OS X 10.4 Tiger: Visual QuickStart Guide was released today with Mac OS X 10.4 Tiger. Look for it in bookstores or on Amazon.com.

April 26, 2005
Next week, I’ll be flying out to the Sacramento area to do an appearance at an AppleCare Vendor Fair and the Arden Fair Sacramento, CA Apple Store. If you’re in the area, I hope you’ll stop by and say hello. Check my Calendar page for more information.

April 22, 2005
Updated my Calendar page to add some upcoming appearances at Apple Stores.

April 21, 2005
Appeared at an Apple Vendor Fair in Austin, TX. Got to meet a lot of the Apple support folks. Also, Apple has been plugging my book in its Apple eNews.

April 12, 2005
Apple Computer, Inc. has just announced the release date for Mac OS X Tiger: April 29th. Oddly enough, that’s the same day my book should get to bookstores!

April 8, 2005
Just finished up Mac OS X 10.4 Tiger: Visual QuickStart Guide. The book goes to the printer on Monday and should be in stores by month-end. Order your copy in advance from Amazon.com at a savings of 34% off the cover price.

April 2, 2005
Brought Zero-Mike-Lima to Buckeye Municipal Airport for their annual Air Fair event and took 65 people for rides. More the half the passengers, many of whom were kids, had never been in a helicopter before. Some of them had never been in any kind of aircraft! Had a lot of fun, even though I was flying nonstop most of the day. My thanks to the Buckeye Airport Manager for inviting me and helping to make the event a success.

March 29, 2005
What a nice surprise! Found translations of my Creating Resumes, Letterhead, Business Cards, and Flyers with Word: Visual QuickProject Guide and Creating Spreadsheets and Charts with Excel Visual QuickProject Guide on my doorstep this morning. In Italian! The books are in a smaller format and kind of cute.

March 20, 2005
Just got back from a trip to Lake Havasu City, where I was offering helicopter rides for spring break at a local resort. What a waste of time! All those kids care about is beer and boobs. Needless to say, I won’t be back next weekend.

March 14, 2005
Have finalized arrangements with the airport manager at Buckeye Municipal to offer helicopter rides there for their upcoming Air Fair on April 2. If you’re in the Phoenix area, I hope you’ll stop by for a visit — and maybe a ride!

February 24, 2005
I just discovered that you can link to my InformIt articles on Peachpit’s Web site. The benefit: the articles can be read without looking at all the advertisements for high-tech stuff on the page. The drawback: they’re still using a very old photo of me on the book/article list page. Ick.

February 23, 2005
I spent about two hours with iPhoto 5 this morning, creating the Flying M Air Memory Book, a photo album featuring photos from helicopter tours and destinations. The book will be available for sale on the Flying M Air Web site.

February 22, 2005
All the rain we’ve been having is getting a little too close for comfort. My office ceiling developed a leak that drips down about 18 inches from my chair!

February 21, 2005
Got my new business cards, rack cards, and post cards for Flying M Air. They all look great! I spent most of the afternoon distributing the rack cards at Wickenburg area businesses kind enough to let me display them.

February 18, 2005

I’m back at work on my Tiger book. Apple’s getting closer to software completion and I need to be on top of things to get my book out on time.

February 12, 2005
I “rescued” Arizona State Historian Marshall Trimble from the Kay El Bar Ranch in Wickenburg. He was trapped between a flooding river and a flowing wash and needed to get out. I picked him up in my helicopter, took him for a quick tour of the town, and dropped him off at the airport. My reward? An interview on the Arizona Almanac radio show.

February 9, 2005
Got my FAA Part 135 Certificate for Flying M Air. This means I can provide charter and air-taxi services with my helicopter.

February 1, 2005

Just set up a new WebCam for wickenburg-az.com and this one has live motion video! Check it out at http://66.218.237.73:81/Jview.htm and enter visitor as the User ID (leave the password field blank). It appears that WebCams are hot on wickenburg-az.com so I may be adding more in the future.

January 27, 2005
Have been playing with iCal on and off all day long, while writing about it for my Tiger book. Discovered a Web site where you can generate custom calendars based on Amazon.com book publication dates. So I created one for my books (just so I know when I’m supposed to be finished). Weird! Click here to subscribe.

January 23, 2005
Did some air-to-air photography with Jim Wurth and got a few good photos of Zero-Mike-Lima for my Flying M Air marketing material.

January 18, 2005
I’ve decided to try a mentoring program and am actively looking for people interested in writing computer how-to books. Click here to learn more.

January 15, 2005
Had a great day flying at Robson’s Mining World. Took 47 people up for rides — many of them for their first time. Many thanks to the folks at Robson’s for inviting me to be part of their anniversary celebrations.

January 13, 2005
I took Flying M Radio off the air today. It’s cool to broadcast, but not worth having my G5 turned on 18 hours a day.

January 11, 2005
Informit has published my latest article for them: “Absolutely the Last Article You Need To Read About Absolute References in Excel.”

January 7, 2005
It’s here! I went to Torrance, CA yesterday and managed to escape from LA with the new helicopter before the weather closed in. Photos to come.

January 3, 2005
Just accepted an invitation for a radio interview on KBSZ-AM, Wickenburg’s local radio station. Tune in to 1250 AM at 9 AM on January 5 (this Wednesday) to hear me.

January 2, 2005
Got back from a much-needed weekend away, in La Jolla, CA (just north of San Diego). We traded desert for seaside, basic American dining for gourmet cuisine. (The dining choices reminded me why people live in cities.)

Outsourcing Blues

An actual transcript from a “technical support” chat with Microsoft.

Outsourcing telephone support jobs to cheaper foreign labor sources is one of the reasons my sister is currently unemployed. But that’s just one of the reasons I’m so opposed to outsourcing. The other is obvious from this actual transcript from a recent technical support session I had with Microsoft. This alone is one good reason to avoid buying products from companies that outsource their technical support.

Welcome to Microsoft Windows XP Chat Support
The Windows XP Chat Session has been accepted.

{Vinoth}Thank you for using Microsoft Windows XP Chat Support. My name is Vinoth. May I address you by your first name?
{Maria Langer}Yes.
{Vinoth}Thank you.
{Vinoth}Maria, how are you today?
{Maria Langer}I’d be better if I could get this thing to work.
{Maria Langer}Can I explain my configuration to you? It’s somewhat unusual.
{Maria Langer}I think knowing what I have here will help you.
{Vinoth}Maria, please do not worry, I will put my level best to fix this issue.
{Vinoth}Sure.
{Maria Langer}All the computers are networked via a wireless network on an Airport Base Station.
{Vinoth}Okay.
{Maria Langer}So I know the wireless part is okay.
{Maria Langer}The printer is an HP LaserJet 2100TN network printer.
{Maria Langer}It is connected to one of the Macs via an Ethernet cable and hub.
{Maria Langer}I cannot, however get the PC to print to the printer.
{Vinoth}Is your computer is connected to a Domain or a Workgroup?
{Maria Langer}Domain or workgroup. Not sure what you mean.
{Vinoth}Is the airport basestation is connected to any fileserver?
{Maria Langer}No.
{Vinoth}Okay.
{Vinoth}Just to make sure I have the correct information, could you please confirm the following information?
Case ID : SRZ050606001585
Email Address : mlanger@xxx.com
Phone Number : 928-684-XXXX
{Maria Langer}That looks right
{Vinoth}In case, if we need to contact you through phone regarding this issue, what would be the best suitable time (A two hour time slot with the time zone)?
{Maria Langer}Mornings are best. I’m here by 7 AM MST.
{Vinoth}We are going to troubleshoot this issue through chat and in case if we need to contact you through, can I take the suitable call back time as 7 am – 9 am MST?
{Maria Langer}Any time from 7 AM to 3 PM should work.
{Maria Langer}That’s a more precise answer.
{Vinoth}Okay.
{Vinoth}Maria, I understand that you want to install a network printer in your wireless network environment, is this correct?
{Maria Langer}Let me try this again.
{Vinoth}Okay.
{Maria Langer}I want to connect to an existing printer that is connected to a computer accessible via a wireless network.
{Maria Langer}Ok.
{Maria Langer}I guess the terminology would be to “add” a network printer to Windows.
{Vinoth}May I know how many computers connected in your network?
{Maria Langer}There are actually 3 Macs and 2 PCs, including my husband’s laptop in the other room. But I don’t access the Laptop.
{Vinoth}Maria, I understand that you have 3 Macs and 2 PCs and your laptop, currently the HP Printer is connected to one of the MAC and working correctly as a Local Printer, now you want to install that printer as a network printer so that you can give print from any one of this computer, is this correct?
{Maria Langer}Yes, but that printer is also working fine as a network printer among the Macs. Printer sharing is turned on on the Mac.
{Maria Langer}I don’t think it’s working as a “local” printer at all. They all access via the network.
{Maria Langer}The answer, according to the Apple support site, is to set up SMB/CIFS printer sharing.
{Maria Langer}There’s nothing about it in onscreen help.
{Maria Langer}http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1770.html
{Vinoth}Okay.
{Vinoth}Do you able to access that network computer through any of the other two Windows XP Desktop computers?
{Maria Langer}Yes.
{Maria Langer}The computer I’m trying to print from has no trouble “talking” to any of the Macs via the Wireless network.
{Vinoth}May I know the operating system of both the MAC and the Desktop Computer (XP Home or Professional)?
{Maria Langer}Mac = Mac OS X 10.4.1
{Maria Langer}PC = Windows XP Home
{Vinoth}Thank you for providing this information. Please give me 2 to 5 minutes, while I go through this case information. In the meantime, please read through the following:
{Vinoth}In the meantime, if for any reason you need to reconnect to Chat Support regarding this issue, please use your SRZ case number.

To reconnect, please do the following:
1) Open “Help & Support”
2) Choose to “Get Support”
3) Choose to “Get Help from Microsoft”
4) On the next screen, choose the option to “View My Support Requests”
5) Click on this SRZ Case number in the ID list and then select Chat.
{Maria Langer}Okay. Perhaps you can point me to a document with the following information:
{Maria Langer}”To print to your printer, Windows users must configure an SMB/CIFS network printer and use the Postscript printer driver, even if the printer isn’t a Postscript printer. Your Mac will translate the Postscript code into code the printer can understand. Have the Windows users see their Windows documentation for information on adding a network printer.”
{Vinoth}Okay.
{Vinoth}Now, all the computers in the network able to communicate with each other (both the Mac & Desktop Win XP) and the HP printer is working as a network printer and you can able to access the printer on all the MAC computer and now you want to share the printer so the Windows XP Computer can also access that computer, is this correct?
{Maria Langer}The printer is already set up for sharing, but the PC can’t “see” it.
{Maria Langer}In other words, I’ve done everything correctly on the Mac side. It’s the windows side I can’t get set up right.
{Vinoth}Does only the Windows XP Desktop computer unable to access the Printer or the MAC?
{Maria Langer}Yes.
{Vinoth}Does the MAC computer able to access this network printer?
{Maria Langer}Yes.
{Maria Langer}All of the computers can print to the printer EXCEPT THE WINDOWS PC.
{Vinoth}Okay, please give me 5 to 7 minutes to research this issue.
{Vinoth}Thanks for waiting. I appreciate your patience.
{Vinoth}Maria, since the printer is connected to one of the MAC, it lies under out of our Windows XP Support boundary, but still I will my level best to fix this issue.
{Vinoth}I’m going to research this issue for you now. It could take up to 5 to 8 minutes to check every possible avenue for a resolution to our issue. If you need to step away from the computer for a few minutes while I’m researching it, please feel free to do so. Your patience and co-operation is highly appreciated.
{Maria Langer}THIS IS BULLSHIT. The problem is, you don’t understand English.
{Maria Langer}While I was waiting for you to decipher the information, I FIXED THE DAMN PROBLEM.
{Maria Langer}Why do you think I have FIVE MACS and only one PC?
{Maria Langer}Because I’m sick of dealing with support people who will use any excuse they can to NOT answer a question they don’t understand.
{Vinoth}I am sorry for the inconvenience.

At that point, I left the chat.

Subsequently, Microsoft tried to contact me several times to talk to me about this session. I refused to talk to them.

It’s a shame that one of the biggest companies in the world, owned by the richest man in the world, turns its back on the U.S. public by outsourcing jobs to people who don’t even have the basic communications skills needed to get the job done.

I’d ask everyone to boycott Microsoft, but we all know how impossible that is. Instead, I ask that if you have a similar experience, write to Microsoft to complain. Let them know that U.S. customers want to be supported by U.S. workers. Keep jobs for American companies in the U.S.

Gone to the Birds

A little bit about the birds in my life.

This morning, my rooster started crowing at 4:03 AM. I know this because I heard him. We’re getting on to the time of year when you can leave windows open all night. I think one of the bedroom windows must be open a crack because I heard him quite clearly this morning. I was already awake, of course, so it didn’t really bother me. It just reminded me that I have a rooster. And it made me wonder whether my new neighbors — the folks that moved into the pink house on 328th Avenue — could hear him. And whether he bothered them.

My closest neighbors must hear him pretty good. I asked them once if he bothered them and they assured me that he didn’t. They like the sound. That’s good to know. But when you consider that he does most of his crowing before sunrise, it makes you wonder how early they get up.

One of my other neighbors had a rooster for a while. I could tell because I’d hear crowing far off sometimes, when it wasn’t my rooster. Then the crowing stopped and I knew the coyotes had paid Mr. Rooster a visit.

The coyotes have paid my chickens numerous visits. The first time was way back with my first batch of 8 chickens, all hens, which I used to let out during the day. They’d come down the driveway to where the horses live and spend the morning scratching around in the sand for bugs and other chicken delicacies. One afternoon, when they all came back to roost, there were only five of them. Three had disappeared without a trace. You’d think the horses would protect them, but no. Horses have no interest in chickens.

A funny story here. Every night during the summer’s monsoon season, we have to move our horses out of their lower corral, because it’s in a flood zone, to spend the night in their much smaller upper corral. The upper corral has fence-hung feeders. I’d go to the upper corral in the evening and prepare it by adding hay and a grain mixture we call “bucket” to each feeder before bringing up the horses. The chickens were usually out and about and even though they don’t have enough brains to fill a shot glass, they figured out that there was grain in the feeders. So once in a while, they’d hop up there and scratch around a bit. One day, when I brought the horses up, Jake, our unflappable Quarter Horse, stuck his head in his feeder to get at the grain and immediately pulled it out. A chicken popped out, onto the ground, and ran away. Jake seemed to let out a deep sigh before he stuck his head back in for dinner.

I currently have three hens and a rooster. Over the years, I’ve lost lots of chickens to coyotes, which is why a coyote tail hangs from my Honda’s rearview mirror. More recently, however, the problem has been my neighbor’s dogs. I like my neighbors and I like their dogs. We live outside the town limits, at the end of a dead-end road. There are only three houses out here and we all have dogs. Although leashes are technically required — this is Maricopa County — none of us pay much attention to that. Instead, we’ve trained our dogs to stay nearby. Dogs don’t necessarily understand property lines, so our dogs occasionally stray onto each others’ property. No big deal there. My neighbor’s dogs, Bo and Trixie, often come up to my house to visit my dog, Jack. Sometimes they go down to the wash and play together. They play rough — too rough for my brother’s dog, who came to visit for Thanksgiving. But they have fun and they don’t really bother anyone.

That is, until Bo and Trixie discovered that if they dug under the fence, they could get at the chickens. The fence was my effort to contain the chickens so the coyotes would stop getting them. Coyotes are evidently lazy and are not interested in the hard labor of digging under a fence. Bo and Trixie, on the other hand, like to dig. The chickens gave them a reward for good digging. So one day, they dug under the fence, got in, and had a good chicken dinner, leaving only two live chickens behind as mute witnesses.

At first, I thought the coyotes had done the dirty deed. But then I realized that whoever had done it had left parts. Coyotes don’t leave parts. They take the whole chicken in their mouth and trot off with it. I’ve seen them do this. But I wasn’t putting two and two together yet so I figured it was the coyotes. So we reinforced the bottom of the fence with stakes and filled in the holes and got some more chickens, including the current rooster.

One day around Thanksgiving, I’m lounging around the house with my house guests and there’s a knock on the door. That in itself is amazing; no one ever knocks on our door. No one can ever find our house. If you know where our house is, it’s likely that you know us well enough to just open the door and holler “Hello?” I opened the door and found my neighbor’s three little kids standing there. They’re aged 4 to 8 or something like that. Two boys and their older sister. “Our dogs are eating your chickens,” they reported.

I threw on my shoes and ran down the driveway, followed closely by my brother and whoever else was around. Sure enough, the dogs were in the chicken yard. But these chickens had some survival skills — quite impressive for chickens — and had retreated into the upper part of the coop. The dogs were unable to catch them.

We got the dogs out and secured the chickens in the upper coop, where I knew they’d be safe. We patched up the hole Bo and Trixie had made. And a few weeks later, we installed an electric fence around the outside bottom edge of the fenced-in yard. I was there one day when Bo touched it. He went yelping back home and didn’t return for over a week. Needless to say, they don’t try getting into the chicken coop anymore.

The chickens, however, must be traumatized by all these close calls. Only one of the three hens lays eggs. I get about 5 eggs a week from her. The other two are freeloaders. They don’t know how lucky they are. My chicken-raising book advises you to eat the chickens that stop laying.

PhotoI also have a bird in the house. Alex the Bird is an African Grey parrot. As I type this at my kitchen table, Alex is practicing his vocabulary. “Jack, no! You’re bad! Are you cranky? Hello Mikey. Are you a duck? Gimme that thing. Jack, no! Alex! Hey goober. Fatso. Come on Jack. Wanna go upside down? Are you a chicken? Are you a cow? Are you a cranky bird? Ricky bird. Alex, are you cranky? Alex is a maniac. Okay, Alex the Bird. Hello. Hey, you goober. See you later alligator.” You get the idea. He’s 2-1/2 years old and he says a ton of stuff. In fact, he’s forgotten half of what he used to know. It’s pretty amazing considering that he’ll live to be about 50. By the time I’m dead and gone, he’ll be talking better than most people I know.

Alex also does sound effects, like the dog whining, my cell phone, and the squeal of the back screen door (which no longer squeals, but Alex squeals anyway every time we open it). He whistles pretty darn good, too. Right now, I’m teaching him the theme for the “Andy Griffith Show,” which I downloaded from the Internet. Every once in a while, I play it a few times for him. He practices in the morning — like right now — and I repeat back the part he’s trying to do to reinforce the correct stuff.

African Grey parrots are incredible companion pets. They thrive on attention and will learn to say whatever you take the time to teach them. Like all other birds, they’re messy, but if you have a dog that likes bird food, a lot of the mess is cleaned up as it happens. Every morning, in fact, when Alex has his breakfast (scrambled eggs), he drops half of it on the floor where Jack is waiting to gobble it up. Sometimes I think he drops the food on purpose just to watch Jack.

Unlike the typical African Grey (at least according to most books and articles I’ve read), Alex is extremely affectionate and likes to be cuddled. I hug him every morning before I put him back in his cage for the day and every night before I put him back in his cage for bed. He also likes to play rough. I hold him upside down by his feet and tickle his belly. Although he makes some fussy noises sometimes — his way of saying, “Cut that out!” — I know he likes it. It’s the attention, I think. He trusts me and knows I won’t hurt him. So although our rough play should be scary to him, it isn’t.

There are a lot of wild birds around Wickenburg, too. Hummingbirds abound. I used to keep feeders filled for them, but I’ve been slacking off. I don’t spend enough time at home to watch them. There are also quail, doves, Gila woodpeckers, thrushes, orioles, and more others than I know. When I had my office in the house, I recall looking up out the window one morning to see a Gambels quail dad leading his six or seven baby chicks to a shady spot in my flower garden. I watched them lounge for quite a while, transfixed. The babies were so cute! Then dad decided to move the troop on and they hopped out of sight.

We also have roadrunners here, although I don’t see them very often. Roadrunners are most often found in sandy washes and places where they can find lizards and snakes, which they eat. I was in Lake Havasu City the other day, chatting with some folks at the Nautical Inn when we spotted a roadrunner standing on the deck of a building less than 50 feet away. One of the men told us a story about an exchange between a roadrunner and a coyote that he had witnessed. The two animals faced off with a long chain-link fence between them. The roadrunner made cackling noises, and walked back and forth on his side of the fence, teasing the coyote. The coyote walked back and forth. Little by little, the roadrunner and coyote got closer and closer to the end of the fence. Finally, the coyote seized his chance. He took off, darting around the edge of the fence. But the roadrunner was quicker. He took off (they do know how to fly) and sailed over the fence, landing on the other side. Then they faced off again, on opposite sides of the fence, and the roadrunner started cackling all over again. It was quite clear who was smarter (in case those cartoons didn’t convince you) and the roadrunner was definitely having some fun at the coyote’s expense.

We don’t get many birds in the yard anymore, probably because of Jack the Dog. He chases all animals out of the yard. That’s okay, though. There are plenty of other places for them to go. I’m sure I could get some back if I put out seed for them, but Jack is actually quite good at catching doves and I really don’t want to see any more dead doves on my doorstep. (And they say cats are bad.)There are three red tailed hawks in the area. They live near the golf course on Steinway Road. I often see them together on the power lines there. The are also turkey vultures in town. They just got back from wherever it is that they go for the winter. They look wonderful in flight and many observers mistake them for hawks. But there’s no mistaking them when they’re on the ground around a dead cow. They’re downright ugly!We have owls, too. There was one that lived in the state land out behind my house. Every evening, just after sunset, he’d fly out for his nighttime hunt. He’d land on a tree behind our house and hoot for a bit, then soar past our house and land on the top of a power pole on 328th Avenue. We saw him nearly every day for weeks. And we often saw or heard him coming in early in the morning. But one day, he misjudged his landing on the power pole. His wings evidently touched the power lines in just the wrong way. Fried. We found him on the ground near the power pole. The next day, his body was gone.

That’s the way things are here in the desert. Every animal — dead or alive — is a meal for another animal. Nature keeps a delicate balance here that really isn’t a balance at all. For example, because of all the rain we’re having, there’s a lot of grass. That means there’s plenty of food for the rabbits. That means there will be plenty of rabbits this spring and summer. Rabbits are good food for coyotes. So next year, there will be lots of coyotes. It happened the last time we had an El Niño year, so I know what to expect.

That’s all for now; I need my second cup of coffee. And my rooster is crowing again.

Books of 2004

I bring readers up to date with the titles I churned out over the past year.

I realized, in writing my last blog entry, that the last book I’d mentioned finishing on these pages was my Mac OS X 10.3 Panther: Visual QuickStart Guide last October. Don’t think for a minute that I’ve been idle since then.

It’s been just over a year and, believe it or not, I had to consult a list of the titles I’d put out to see just what I’d been up to. I just couldn’t remember them all. Here they are:

Microsoft Office Excel 2003 for Windows: Visual QuickStart Guide was the most recent revision of my Excel for Windows book. Not much new in the way of content because there’s not much that Microsoft can already add to that feature-packed program. It came out in December 2003.

QuickBooks Pro 6 for Macintosh: Visual QuickStart Guide was a brand new title for me (and Peachpit). I’d proposed it early in the year, when I was looking for work and it took several months for them to say yes and come up with a contract. By that time, I had other work lined up. (Feast or famine.) The book underwent a lot of content changes as I wrote. For example, it was originally going to include payroll coverage, but since payroll is done with a separate program bundled into QuickBooks and the future of the bundling was questionable, we decided to drop it. (Frankly, I think payroll is so confusing that a whole book could be written about it, but don’t think I’m volunteering.) The book came out in May 2004 and is doing surprisingly well. So well, in fact, that Peachpit wants me to revise it for the recently-released new edition.

Quicken Premier 2005: The Official Guide is the sixth revision to my original Quicken Official Guide. It was finished in June 2004 and published in August 2004.

Creating Resumes, Letters, Business Cards, and Flyers in Word: Visual QuickProject Guide was a brand new title in Peachpit’s brand new Visual QuickProject Guide series. The series is great for beginners or people with computer phobias because it shows every single step in a process, with callout lines and numbered instructions. It makes a VQS look like a technical guide for MBAs. And it’s in full color! It’s 160 pages long and costs only $12.99. A great deal. The only thing I don’t like about it is the title — it’s way too long! It came out in September 2004.

Creating Spreadsheets and Charts in Excel: Visual QuickProject Guide is another brand new book for me. This one offers the basics of working with Excel spreadsheets and charts in a format anyone can understand. It’s eight chapters took me eight days to write and lay out. (That’s not the record. My record is a 350-page book that I knocked off in 10 days back in 1993. Of course, I didn’t do layout for that title.) I think it’s a great book and I’m extremely pleased with the way it came out. Like the Word book, it’s cross-platform. It came out in October 2004.

Microsoft Word 2004 for Macintosh: Visual QuickStart Guide is the latest revision to my Word for Macintosh book. It has a bunch of new stuff inserted throughout the book and a brand new chapter covering Word’s new Notebook Layout view feature. I finished it two days ago and it’ll go to the printer today. I expect to see it by the first week in December and, of course, it’ll be at Macworld Expo.

So in the course of a year, December to November, I finished six books. Of these, three were revisions and three were brand new titles. (That’s not a record. My record is 10, set a number of years ago, and I hope I never do that again. Talk about burnout!)

In addition to writing all those books, I also managed the Wickenburg Airport’s FBO (for a short time, anyway), did helicopter tours in the area, got a part-time job flying at the Grand Canyon, and wrote a handful of articles. So anyone who says I have an easy life obviously doesn’t have the big picture.

I’m not complaining — certainly not! I usually take a week or two off between books and spend that time catching up on things like bills, surfing the ‘Net, shopping, and writing in my blog. If I had a helicopter, I’d be flying, but I’m between ships right now and grounded. This week, I’m trying to write three or four articles that I owe various editors. I knocked off one yesterday and started a second one. I’ll finish that and write at least one more today. Tomorrow, my brother, his wife, and my sister are coming in for a week, and my mother and stepfather are showing up on Tuesday for a week, so I’ll spend time with them.

Then it’s back to the salt mines for me. Mac OS X 10.4 Tiger is on its way and I have to revise the existing book to turn it into Mac OS X 10.4 Tiger: Visual QuickStart Guide. I always have the first Mac OS book out in stores and I’m not about to ruin my record this year.

After that, it looks like a QuickBooks revision, but if I’m lucky, they’ll let me write one or two more Visual QuickProject Guides. I proposed a bunch of titles, and they finally seemed to like one of them. Cross your fingers for me. I’m also writing an eBook about iBlog 2.0 for Spiderworks. I’ll probably finish that sometime in December, if I can find time for it between my work on the Tiger book. I’m also working on a book about the Grand Canyon with a photographer and hope to have that ready for publication in May. It’ll be nice to have a book that doesn’t need revising every one or two years. (The Canyon doesn’t change much.) And I’ll always be writing articles. Informit.com likes my work and I like writing for them. FileMaker Advisor also wants me to write for them, but I’m always having trouble coming up with fresh ideas for them, so we’ll see how I do.

That’s it in a nutshell: the past year and the next four to six months. Busy, busy, busy.