Tag Archives: technology

Only 2% of Web Users Use RSS?

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Depressing but not surprising.

A Reuter’s article titled “Untangle the World Wide Web with RSS” by Robert MacMillan explains what RSS is and goes on to discuss why so few people use it:

So, why are so few people using it?

Only 2 percent of online consumers bother, according to Forrester, and more than half of that group is 40 years old or younger.

For starters, the name is deadly for attracting “average” Internet users — people who use the Web and handle e-mail, but quail at inscrutabilities like “service-oriented architecture” and “robust enterprise solutions.”

Then there are the orange buttons you find on Web pages. Clicking one produces a jumble of computer codes. It’s hardly the path to popularity.

I have my own thoughts about this. After all, I’ve only recently developed my own way to use RSS effectively after several false starts with the technology. Here’s what I think (for that it’s worth):

  • Too many feeds have excerpts only, thus requiring you to go to the Web site to read the whole article. I admit that I’m guilty of setting up my feed the same way. (Two reasons: some of my posts are so long that they simply don’t “fit” in a Feedburner feed (which has a limited size) and many of my posts are format-intensive, making them less easy to read/understand in an aggregator window.) I’ve since resolved that issue by using my aggregator as a sort of “index” to new articles, allowing the ones I want to read to load in Firefox in the background while I browse new topics, and reading them when I’m finished browsing. That’s my technique, but it might not work for everyone.
  • Posts aren’t always easy to read in the RSS aggregator window. Much of a site’s formatting is lost — at least in my reader, Endo) and sometimes that formatting helps readability.
  • Not everyone likes to learn how to use new software that might make them more productive. I’m like that. After wasting so much time learning software I wound up not using, I’m very hesitant to learn new software I might not use either. That’s why it took me so long to get an offline blog editor, despite Miraz’s glowing praise about MarsEdit. (I wound up with Ecto; go figure.) And for the record, she was right — how could anyone maintain a WordPress blog without an offline post editor?
  • Some sites have simply too much content. I subscribed to RichardDawkins.net for a full 36 hours before I was overwhelmed with the number of new posts. While I find his area of expertise interesting (atheism), I simply cannot devote that much time to it. This, by the way, is the same reason I don’t subscribe to mailing lists.
  • If you don’t check your RSS aggregator regularly, you can easily be overwhelmed with the number of new articles to review/read. This is what caused my first few false starts. I solved that problem by deleting all of the preprogrammed subscriptions and adding just the ones I found and liked. (Which is why an article I wrote on Monday asked for suggestions.)

And, of course, I agree with the Reuter’s article author that RSS simply isn’t user-friendly enough to attract less experienced computer users. Clicking an RSS link or “orange button” doesn’t subscribe you to anything. It just displays the feed’s source code on the screen. How can that make any newbie comfortable?

But, given time, I think RSS will catch on and attract more users. It has to. With all the content out there, anyone serious about keeping up has to have a good tool to get all the links and summaries in one place. It finally sucked me in.

And, by the way, I now know why I don’t read the news on Reuters.com: they split each article up into so many pages that you spend more time clicking links for the next page than actually reading.

On Blogging

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Maria Speaks Episode 32: On Blogging – Looking back on three years as a blogger.

This episode covers my thoughts on blogging: why I blog, my personal history as a blogger, and the future of blogging as I see it. The transcript for this episode can be found on my Web site, www.aneclecticmind.com.

And sorry about the nasal sound of my voice. I’m just getting over a cold.

Transcript:

Last month, I celebrated my third anniversary as a blogger. Well, I didn’t really celebrate anything because I really didn’t think about it then. But I realized today that it had been more than three years since my first blog entry. A little research found that entry online in my current blog: “iBlog.”

Why I Blog

I am a writer. I’ve been a writer since I was 13 or so, in the days when I worked on stories and a novel while sitting at the desk in the room I shared with my sister. I’ve probably written billions of words by now.

The way I see it, there are two kinds of writers. Well, three:

  • The first is the person who writes because of that need to write. The person who, like me, started at a young age and got hooked on it. But for whatever reason, they did not pursue a career in writing.
  • The second is the person who doesn’t have that need to write but writes for a living. Copywriters, business people who spend much of their time writing reports, tech writers — those might be some examples.
  • The third is the person who needs to write and writes for a living.

Through hard work, an understanding of the writing business, and a good dose of luck, I’ve managed to join that third group of writers: I write because I need to write and I’m fortunate enough to get paid for it.

Writing is like an addiction for the people who need to write. They can’t go more than a day or two without writing something. And that’s where blogging comes in. It’s the perfect outlet for writing whatever you want, whether it’s a description of how you spent your weekend (Days in My Life), your view on current politics (Deep Thoughts), a narrative about your hobbies (Flying for Pleasure, Writing for Pleasure), or a discussion of your work (Flying for Hire, Writing for a Living).

And that’s why I’m a blogger. It gives me the opportunity to vent (so to speak) the words and thoughts that are in my mind.

My History as a Blogger

Back in October 2003, I got started as a blogger using a blogging client called iBlog. It was an interesting tool that was very easy to use and didn’t require a bit of HTML or programming knowledge. I’d create blog entries on my computer, using a WYSIWYG format. When I was ready to publish, the software would create all the pages and links and upload them to a Web server. They were static pages — that means they existed in plain old HTML on the server until I replaced them with new pages.

I liked the software, but as technology moved forward, I ran into its limitations. The author of the program — it’s shareware — was busy with work and couldn’t spend the time needed to rework his creation and add features. I decided that it was time to find another solution.

I played with Blogger and actually built two podcasts that used it for an engine. (I even wrote an eBook about it.) But Blogger had a lot of limitations, too. I wanted something I could get under the hood to change, something I could tweak forever, fine-tuning the appearance and functionality all the time.

The answer was WordPress. I decided to install it on a Mac OS X server in my office. It was a chore and a real learning experience. But I always get a certain feeling of satisfaction when I work my way through a tough task and succeed.

The first big challenge (after getting WordPress up and running on the server) was to import my 300+ iBlog entries to my new WordPress site. That required exporting all entries as an RSS feed, modifying the entries to be WordPress compatible, and importing them into the new blog. I did this over time, in batches. I still have about 50 entries to import, but they include photos and require a lot of work. Frankly, I’ve been too lazy to do it.

Once the content was online, I reworked the blog to merge it with my personal site and my book support site. That posed some organizational challenges: to keep my work separate from my blog but both of them in the same place. I’ve gotten complements on the site’s organization from several people, so I think I may have done a good job.

Now, with the work mostly done — other than the tweaking, which I do occasionally to fine-tune the site — I’m free to write. I never stopped, of course. The site has been building itself slowly but surely, with 5 to 20 new entries a week, depending on my schedule. These days I’ve been pretty busy, so I’m not writing as much. But I still try to get a post in each morning, as I sit drinking my coffee, listening to my parrot run through his repertoire of words, phrases, and weird sounds.

The Future of Blogging

Over the past few years, I’ve seen blogging change from its original purpose — a personal online journal — to a commercial phenomena. People are blogging for money, splashing advertisements all over their sites. Companies are starting blogs to advertise their own products and services.

Although I will be the first to admit that I talk about my books and articles and flying services on this site, those topics are not my primary focus. They’re part of my life and, like most of my life, they become blogging topics. But I just can’t bring myself to splash all those Google ads all over my sites. I’m not in this for the money. The little ads that appear at the bottom of some pages on my sites are just my attempt to raise cash to pay for this blogging habit of mine. (Please feel free to click one or two on every visit. ;-) )

But it saddens me that blogging has become so commercialized. That some bloggers are using this form of communication solely to gain wealth and fame — or try to. That some bloggers are irresponsibly spreading inaccurate information in an attempt to sway public opinion. That the media is spreading falsehoods by quoting blogs as news sources. That some blogs (like some podcasts) are simply another form of advertising to sell products and services in a world that’s already so full of advertising that it invades every part of our lives.

I don’t know what the future of blogging will bring. But I do know the future of my blogging activities: the same as the past.

I blog because I like to blog. I need to blog. And whether my words are appreciated or scorned, I’ll just keep blogging.

Podcast Stuff

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Maria Speaks Episode 31: Podcast Stuff.

This episode marks my return to Maria Speaks after a two-month break. It covers my change in podcasting technique, a new video podcast I just created for Flying M Air, and the podcasts I subscribe to.

Transcript:

Hi, I’m Maria Langer. Welcome to Episode 31 of Maria Speaks: Podcast Stuff.

I just spent the past three hours redoing the Maria Speaks podcast. I used to publish it with Blogger and FeedBurner. Now, since my personal Web site is blog-based using WordPress, I cut Blogger out of the picture. It took me three hours to create or modify blog entries to embed my thirty existing podcast entries on this site. Well, twenty-nine. One of them covered an eBook I no longer distribute, so it didn’t link to it.

I developed this new method of podcasting — new to me, I should say — to reduce the amount of work required to publish a podcast and keep all podcast information together. I used to use a WordPress plugin called podPress, but I removed all references to it and disabled it today. Keep it simple — that’s what I decided. And the technique I worked out is relatively simple, utilizing an existing WordPress blog and FeedBurner. I wrote about it in an article to be published soon by Informit.com. When it comes out, I’ll link to it on the Aritcles page of my Web site and create a podcast based on its content.

For some reason, my “Maria Speaks” podcast has more subscribers than ever. That makes me wonder, since I haven’t released a podcast episode since September, and that episode was a bit more commercial than I like. This time last year, I was releasing one or two episodes per week. I ran out of steam last December and have been releasing them far less frequently. Still, my subscriber numbers have been climbing steadily. It doesn’t make sense to me, but it did convince me to release more content. The way I see it, when all these new subscribers start getting the new content, they’ll either like it and stick around or not like it and leave.

In the meantime, I started a new video podcast in October for my helicopter charter company, Flying M Air. I have literally thousands of photographs taken throughout the southwest, in places I fly to. I also have photos taken by my husband and by professional photographer and Bigfoot Hunter, Richard Noll.

Rick accompanied me on a test run of Flying M Air’s Southwest Circle Helicopter Adventure. The deal we struck was that in return for all all-expense paid trip, he’d let me share copyright on all the video and still images he took. While he has the ability to sell these images as stock photos or use them in other projects, I have the ability to use them in marketing material to help sell the excursions and in articles I plan to write for publication about the trip. It was a win-win deal. Richard took lots of pictures from the air, which is something I simply can’t do while I’m flying. He also took video images with something a few clicks better than the little Canon digital video cameras I have. I’m still going through the over 1,000 still images and 3 to 4 hours of video he left on my MacBook Pro’s hard disk before departing back to the Seattle area.

I decided to turn my library of photos into video brochures for Flying M Air’s tours, charters, and excursions. The result is “Come Fly With Us!” (subscribe), which currently has three episodes. Another episode will be released Monday. (That’s one of the good things about my new podcast publishing technique; I can schedule a publication date and time. This makes it possible to record several podcast episodes at once and release them periodically over time.)

Part of the learning experience for creating this new podcast was finding legal music to play while the images were showing. I wasted a lot of time looking. Some sites promoting “royalty-free” music for podcasts required that you buy the songs to use them. That wouldn’t have been so bad if the songs were sold at iTunes prices or even a few bucks, but they were asking for $25 or $39 dollars per song. I use each song on just one video podcast episode and plan to release new titles once a week until I run out of material. That music was simply over my budget.

The much hyped GarageBand.com promised royalty-free, free downloads music. But the vast majority of artists didn’t allow free downloads of their songs. And since I was looking for relatively mellow instrumentals — you know, mood music — I had trouble finding what I wanted there in the first place.

I finally wound up on MagnaTune.com. I heard about it during an interview with the site’s founder, John Buckman, that Miraz had referred me to. MagnaTune predates iTunes by about two weeks. Although it has a limited number of artists on board, it offers very reasonable licensing of its music for podcast use. I’ve been getting tunes for my “Come Fly with Us!” podcasts from MagnaTunes since then and giving credit to the artists at the end of each video. I hope they sell some music.

Speaking of music, if you’ve been listening to Maria Speaks for a while now, you may have noticed that I changed the “theme song” for this podcast. The reason: I had a one-year licensing agreement with FreePlay Music for the old tune, Floater. Last year, when I bought that license, it cost $25/year, which I thought was reasonable. When I went to renew, the price had gone up to $100/year. I guess they decided to cash in when podcasting took off. That’s above my budget for a free podcast that doesn’t even earn any advertising revenue, so I decided to find a new tune. The new tune is is a segment from a nameless bit that I got off a public domain music CD I acquired back in 1996. I spent about an hour yesterday going through the one thousand plus songs on that CD set to pick this one. I’m not sure how much I really like it, but I do need something for my opening and closing credits.

The main topic of this podcast episode was supposed to be a quick discussion of some of the podcasts I listen to regularly. So let me dive into that for a few minutes.

I want to start off by telling you what I don’t listen to. I don’t like podcasts that mix discussion and “Garage Band” music. For example, I used to listen to a podcast about words hosted by two guys who seemed to guess more about word origins than actually research them. They’d pick few words or phrases and do a 40-minute podcast about them. The way they’d stretch out that podcast is by inserting a few Garage Band songs into it. Trouble was, their taste in music was nothing like mine, so I found myself having to fast forward through the music filler to get to the discussion meat. Fast forwarding is not always easy when you’re listening on an iPod and driving in traffic. When I realized that the content I was interested in wasn’t that good to begin with, I dropped the podcast. Ditto for the writing podcast some woman was doing. I wasn’t listening to hear music. I was listening to hear content. If the content was music related, the music would make sense. But it wasn’t and it didn’t.

In general, I don’t listen to music podcasts at all. Finding new music is low on my priority list. So if you you think you might find some tips for new and exciting music podcasts here, you will be disappointed.

What I do like listening to is podcasts that can enlighten me, teach me new things, or make me laugh with intelligent humor. I listen to podcasts primarily when I’m driving or flying, although I do have a i-Fusion speaker thing that makes it easy to listen when I’m working in the kitchen, making dinner or tidying up. So if I can be trapped in a place doing a relatively mindless thing and listen to something that’ll expand my horizons or make me laugh, I’m pretty happy.

That said, here’s a brief summary of some of the podcasts I listen to. You can find links to these podcasts on the transcript for this podcast. Go to www.aneclecticmind.com and click the Podcast link in the navigation bar to find it.

First on the list are a handful National Public Radio (or NPR) podcasts. There are 355 of these podcasts and I’ve tried at least 20 of them. I listen to five of them regularly.

  • NPR: Story of the Day is a daily selection of a story from NPR’s programming. These stories are wide-ranging in topics: business, war, travel, entertainment — you name it.
  • NPR: Business Story of the Day is a daily selection of a business story from NPR’s programming. Stories cover anything business related, from Silicon Valley news bits to global oil production information and lots of stuff in between. It keeps me informed about the business world.
  • NPR: Satire from the Unger Report is a weekly podcast of satire by Brian Unger. It’ll make you laugh — and think.
  • NPR: Wait Wait…Don’t Tell Me! is a weekly radio quiz show about the news. It has a panel of three celebrities (no, not the kind in People magazine) and call-in contestants. The questions and answers lean toward the comical, so the show is extremely entertaining.
  • NPR: Sunday Puzzle is a weekly podcast of word games with an NPR host, Will Shortz (of the New York Times), and a telephone contestant.

I’ve tried other NPR podcasts, but eventually lost interest in them. And as I prepared this list, I noticed a bunch of new ones to try out. So I might report on some additional podcasts from NPR in the future.

I also listen to American Public Media (APM) Future Tense. It’s a great podcast with short episodes about technology topics.

I listen to three PBS podcasts:

  • American Experience is a podcast with short episodes about historical topics. Recent episodes included the Gold Rush and New York.
  • NOVA is a podcast of brief stories from the NOVA science television show.
  • NOW is a podcast of rather lengthy stories form the NOW news television show. Sometimes the stories interest me and I listen to them. Other times, the stories don’t interest me and I just delete them.

I also watch a NOVA video podcast, which I find excellent. It combines science information with video and still images in a 2 to 3 minute podcast. I like some episodes so much that I save them as movies on my iPod so I can show them to others.

Speaking of video podcasts, I also subscribe to a number of others:

  • GARY-PAUL TV is a video podcast of weird stuff published by Gary-Paul Prince of Peachpit Press. My favorite episode, which I’ve saved as a movie for future viewing, is “Drinking and Driving Texas Style.”
  • Comedy Central: Stand-Up is a video podcast of stand up comedy segments. I only like about half of these, but the ones I like arae really good, so I keep checking in.
  • National Geographic Video Shorts are short video segments from National Geographic television shows.

I also used to enjoy a video podcast called CockpitCast, which showed video out the front window of various commuter jets as they landed at airports in western U.S. cities, but there hasn’t been a new release in a long time, so I don’t know if the pilots are still doing it.

Another aviation podcast I enjoy is Betty in the Sky with a Suitcase. Betty is a flight attendant who loves to travel. She brings along her tape recorded and gets stories from other flight attendants, pilots, and people at the places she flies to. The stories are great but the audio quality is pretty bad sometimes. Still, I think it’s worth a listen. My favorite story? The one where a passenger who died of natural causes during a flight was not declared dead until after the flight was more than halfway to its destination.

For tech news and info, I’ve been trying two Wired magazine podcasts:

  • Wired Magazine is a podcast of short pieces from Wired magazine columns.
  • Wired News is a podcast of short news stories from Wired magazine.

I also subscribe to Slate magazine‘s Daily podcast, which includes interviews about Slate’s online pieces as well as audio versions of some of Slate’s online pieces. It gives me a chance to “read” Slate without having to visit the site. Of course, I only get a small portion of the thoughtful gems available online. I used to subscribe to Slate’s Explainer podcast, but have given it up because the topics weren’t all that interesting to me. You might like them, though, so check them and out see for yourself.

I subscribe to the WordPress podcast because of my interest in WordPress software. I admit that I’ve downloaded all episodes and have listened to just three of them. I think the podcast is good, but I have to be in the right frame of mind to listen to them.

The same goes for the Podcasting Underground podcast. Good, informative stuff, but I have to be in the mood to listen to information about podcasting.

For politics, I listen to a pair of real left-wingers. Sorry, but I am not a conservative at all, neo or otherwise.

  • Real Time with Bill Maher is an hour-long podcast of Maher’s HBO television series. He does an interview and then discusses one or more current political topics with a panel of three that usually includes one celebrity entertainer and one political figure. His panels always include someone sitting on the right, so both sides are represented. While I don’t agree with everything I hear, I like to hear the various viewpoints on current political topics. New Rules is a much shorter podcast that includes just the New Rules he lists at the end of his show.
  • MSNBC Countdown with Keith Olbermann is a collection of Olbermann segments from his MSNBC Countdown television show. Olbermann is a Bush basher — do doubt about it — and it amazes me that he says some of the things he says. It’s a real example of the First Amendment in action — if Olbermann said these kinds of things just once in a place like North Korea or Iran or Iraq under Saddam Hussein, he would have been shot dead for treason. But in our country, we’re allowed to voice all kinds of opinions. Olbermann’s aren’t the kind that’ll ever get on Fox News. My favorite bit? The count of times our president said “Stay the course” after Tony Snow told the press he’d only said it eight times. Classic reporting.

I also started listening to Penn Jillette’s weekday radio show on FreeFM, PennRadio. Penn Jillette is the big, fast-talking guy from the magic duo of Penn and Teller. An atheist (his Nevada license plate is the word “ATHEIST”) and libertarian, he definitely has some non-standard views of politics. But he also covers non-political topics. I don’t enjoy all of Penn’s podcast episodes — I probably delete about half of them without listening to more than a few minutes — but I like enough of them to keep my subscription. One of my favorite episodes was his interview of Phyllis Diller (who I didn’t even know was still alive). Ms. Diller had some fascinating stories to tell and I was especially touched by Penn’s patience when her memory failed her more than once during the interview.

And finally, one of the first podcasts I ever subscribed to, podictionary. This daily podcast, with 2 to 5 minute episodes, discusses the origin of a word or phrase. A weekly digest version is also available. Many, many thanks to Charles Hodgson for his dedication to the subject of word history.

Now you know what I’m listening to. What are you listening to? Share your comments and suggestions with me and other listeners by posting your comments on the transcript for this episode. Go to www.aneclecticmind.com, click the Podcasts link in the navigation bar, and scroll down until you find the “Episode 31: Podcast Stuff” entry. Or just use the Search box to search for the number 31. Then use the Comments link at the bottom of the entry to read other people’s comments and add your own.

And as always, thanks for listening. More later.

How Much, How long?

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The financial dynamics of selling helicopter rides.

I went down to Goodyear, AZ yesterday to offer helicopter rides at the Goodyear Balloon & Air Spectacular. This was my second year doing rides at the event; last year I did them at Glendale as a subcontractor for another helicopter operator. This year, when the event was moved to Goodyear (a Phoenix-managed airport), the paperwork requirements were more stringent. The other company couldn’t get their paperwork together on time. They dropped out. I had all my paperwork in order. I did the show without them.

First I need to say something about the show. Formerly known as the Thunderbird Balloon & Air Classic (and still run by a company of the same name), the event is a combination balloon gathering and air show. The balloons, which can only fly early in the morning or in the evening, do their thing in their time slot. I wrote last year about walking among the balloons during the nighttime glow and about arriving at the airport as the balloons were departing at dawn. It was an incredible experience. Oddly enough, most people don’t go to the show for the balloons. They go for the air show which goes on during the day. There are aerobatic displays, war birds, F-16s, and this year, the Blue Angels. On the ground, there are food vendors, car and motorcycle dealers, navy recruiters, carnival rides, and souvenir sellers. There is literally something for the whole family. And although it ain’t cheap to attend — $15/adult, less for children and seniors — it’s a great event for a family to attend together: outdoors, surrounded by history, technology, and carnival food.

This is an extremely professionally run event, with excellent management and crowd control. The entertainment is top notch and the announcer is incredible. There’s no shortage of staff members to help with a problem. And the Air Boss, who works behind the scenes with the pilots and airspace, is safety-conscious, reasonable, helpful, and well…professional. I cannot stress what a pleasure it is to work at an event that’s so well run.

Unfortunately, the new venue at Goodyear had a bit of a dust problem. Instead of being on pavement like the vendors were at Glendale last year, they were on dirt. Which turned to dust. Even the water truck couldn’t keep up with it. Thank heaven it wasn’t windy like it always is in Kingman for the Mohave County Fair.

And unfortunately for us, my landing zone was about a mile away, near the main terminal building. (On concrete, thank heaven.) So we had to provide transportation from the ticket sales area to the LZ and back. The folks I was supposed to fly for were going to provide transportation via golf cart. We didn’t have a suitable golf cart, so we used Mike’s truck.

I say “we” because when I realized I’d be doing the event without the other helicopter company, I had to get together a full ground crew. For me, a full ground crew consists of three people: a money person to sell tickets, answer questions, and hold the money and two loaders who do safety briefings and escort passengers to and from the helicopter. (We do hot loading, like most helicopter operators do, and I don’t want anyone walking unescorted or unsupervised near the helicopter while the blades are turning.) In a pinch, with a secure LZ, I can do with one experienced loader (my husband, Mike), but I really like two. It speeds up the loading/unloading process by having one crew member on each side of the helicopter.

DarleneDave
Our great ground crew: Darlene and Dave (photos by Dave and Darlene).

I should point out one thing here about the R44 helicopter. The main rotor blades are 10 to 12 feet off the ground (depending on RPM and rotor droop) so the possibility of someone getting hit on the head by the blades is remote, especially at 68% RPM, which I maintain during loading/unloading. That’s one less thing to worry about when hot loading.

Me in the Pilot SeatBecause the LZ was so far from the rest of the venue and there were aerobatic displays going on while I was giving rides, I couldn’t fly past or around the venue to attract future passengers. That turned out to not be a problem. We had a steady stream of riders for our 8-10 minute rides. And, when the Blue Angels were done flying at about 4:15 PM, I started up and flew just about nonstop until 7:15 PM.

Here’s where the finances come into the picture. Last year, the other helicopter operator charged $45/person for 10-minute rides. Of that, I got $35, which I thought was a fair price for the ride. They did the money stuff and provided transportation to/from the LZ, which was about 1/4 mile from the ticket booth that year. (Easy walking distance, but who likes to walk?) They also provided one ground crew member, but since they were flying a helicopter, too, he mostly dealt with loading/unloading that helicopter. So Mike came along and took care of my passengers.

At $45/person, I flew 131 people last year over a 3-day period. To date, that’s my second-best gig, surpassed only by 2005 at the Mohave County Fair (150). I personally could not believe that so many people were willing to lay out $45/person for a ride. To put it in perspective, for about $120 a person can get a 25-minute helicopter flight over the Grand Canyon with Papillon. That’s a more memorable flight than 8-10 minutes over Sun City.

Yet this year, when I went to the Mohave County Fair and tried to sell 8-10 minute flights for $35/person, I had very few takers. I had to resort to Plan B, which offered 3-4 minute rides around the fair for $15. That kept me busy. In Congress, I did 5-minute rides for $20 around Congress. I had a line for 3 hours straight and probably could have sold the same rides for $25 without losing a single passenger.

So what I learned during the year (or thought I learned) was that I could keep flying if I priced the rides at a price most people would consider cheap. I want to keep flying. Sitting on the ground, spinning my blades while I wait for a passenger burns fuel without earning revenue or paying my ground crew. The problem is, if I make the rides too cheap, I don’t make any money. Duh.

At yesterday’s event, I offered the rides at $35/person, which was what I would have gotten if I’d flown with the other company anyway. I’m not greedy, but I do have loan payments to make. The result was a steady stream of passengers who couldn’t believe how cheap the rides were.

So what’s expensive in Kingman, AZ is cheap in Goodyear, AZ.

Our flight path, in case you’re interested, left Goodyear airport heading southeast. I flew straight down to the Phoenix International Raceway (PIR), where they have NASCAR events, and came back to the airport. There were cars on the track (not NASCAR) for much of the day, and people riding quads and fishing along the Gila River, which we crossed in two places. At night — because I flew for over an hour after sunset — I flew more to the east, trying to stay in a well-lighted area and give my passengers something to see. At night, the city is a blanket of lights in every color and it really doesn’t matter what you’re looking at. It’s just so darn pretty from the air.

Maria and MikeAlthough it was a 3-day event, I missed the first day due to a miscommunication. (Long story and please don’t ask me to tell it because I’m still pretty pissed off about it.) Yesterday was the second day and we did pretty well. Unfortunately, there are limitations on when I can fly. Those limitations are imposed by the Air Boss, who is basically an air traffic controller during the event. Keep in mind that the air show part of the event runs all day long and has many performers. Some of them simply don’t like operating while a helicopter is making flights in and out of the airspace. And in other instances, the Air Boss himself might consider my operations a hazard while other performers are on. So throughout the day, I’d be asked by the Air Boss to stay on the ground. These stoppages could be as short as 5 minutes or as long as 90 minutes. They broke up the flying day, limiting the number of people I could fly.

This happened last year, too, but there weren’t as many of these breaks so they didn’t affect me as much. This year, they really put a damper on things. People who showed up at the booth at 1:30 PM, ready to fly, were told they had to wait until 4 PM. Not everyone wanted to wait. And I certainly didn’t want to sit in the dusty booth waiting for the green light. But when 4:15 rolled along, I started flying again — for 3 hours straight.

Unfortunately, we had to skip today at the show. That’s not so bad. Mike is fighting a cold and he needs the rest. And I’m still exhausted from flying so long after nightfall — it takes more concentration, at least for me, and it really wipes me out.

Now if you’re doing all the math and coming up with some really big numbers for our ride revenue, remember a few things. It takes (and costs) more than just fuel to operate a helicopter. My insurance alone costs $60/hour (based on my current 200-hours per year flight level). And then there’s the reserve for the overhaul my helicopter will need at 2,200 hours — that currently costs $185,000, which is about $85/hour. There’s regular maintenance (at $50 to $75/hour), fuel (at about $4/gallon), oil (at about $5/quart), and hangar rent (at several hundred dollars a month). There’s additional costs to comply with service bulletins (SBs) and airworthiness directives (ADs). There’s advertising with signs, banners, brochures, and business cards. There’s business licenses and drug testing program fees and credit card acceptance fees. And there’s state and local sales tax, which must be paid out of every qualifying revenue hour — including rides. (Although we charged $35/person, $2.68 of that goes to Maricopa County and the City of Goodyear with its total 8.3% sales tax rate.) On an event like this, there’s also the cost of the ground crew, which must be transported, housed (in some instances), fed, and paid. There’s also the cost of operating the helicopter to get from its home base to the event location — cost that has no revenue associated with it. And let’s not even talk about the cost of equipment such as shade structures, tables, and chairs for a booth; a camper that can sleep up to 8 for overnight events; and a truck to haul all of this stuff around on the ground.

As you can see, the math isn’t as simple as saying 60 rides x $35 per ride – fuel costs = big profit. That’s the formula some passengers try to use. I only wish it were that simple.

What did I learn about this past weekend’s event? Confirm and reconfirm all the information I get. Stay involved in the setup process from the beginning. Don’t miss any meetings. Have a ground crew ready and waiting if needed.

And if they want to pay $45 per person for a ride, let ’em.

Many thanks to Darlene and Dave, Ground Crew Extraordinaire, for taking photos at the show and sharing them with me so I could put them here.

The Miracle of Google

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How did we live without it?

We have the power to find virtually anything on the Internet. And that power is called Google Search.

Moments ago, I found a question in my FAQ system (horray!) from a reader of one of my long out-of-print books (darn!). He asked a question about an error message he’d seen (that I’d never encountered) while he was attempting to build additional administrative pages for a FileMaker Pro CDML-published database.

The book he’d bought is called Database Publishing with FileMaker Pro on the Web and it dates back to April 1998. It’s long out of print. If I recall correctly — I’m not at my office so I can’t consult my copy of the book — the book covered FileMaker Pro 3, which was the first version of FileMaker to support Web publishing. FileMaker Pro is now in version 8.5 and no longer supports CDML for Web publishing. CDML was the language and technology that FileMaker, Inc. bought from the Lasso folks to make FileMaker Pro Web publishing work.

So it should come as no surprise that I was unable to answer his question. And unable to replicate it, of course.

But Google has all the answers and it proved it again yesterday. I did a Google search for CDML Error 102 and Google came up with a list of Web pages that discussed the problem. I suggested this as a way for the person with the question to find his answer. (It would be silly for me to repeat what was on those pages when he could just as easily find the same pages himself.)

Google is like this. Have a question? Google it. If you enter the right search phrase, Google will come up with a Web site that answers the question. I think I can report a 90% results rate. And considering some of the questions I come up with sometimes, that’s pretty darn good.

The trick, of course, is to come up with the right search phrase. Googling a single word won’t usually get the results you seek. You need to come up a string of words that succinctly describes what you are searching for. In the example above, if I’d entered FileMaker Error, a much more general search phrase, I seriously doubt whether I’d see any results about the specific CDML error code the reader was getting. If a search phrase doesn’t get desired results, rethink it and try another phrase. In my example, I got the results I was seeking right away, so a second try wasn’t necessary.

With the amount of junk out there on the Web — including, some people might say, sites like this one — we’re very fortunate to have search technology like Google’s available to us. It helps cut through the chaff to get to the important stuff we want (or need) to read.