Digg and the HD DVD Key

A few thoughts about the recent goings on at Digg and elsewhere.

Last week, the hexadecimal key code that is used for copy protection on HD DVDs appeared in a blog. The key code is a 16-digit string of two-digit numbers and letters — if you spend more than an hour a day on the Web, you must have seen it by now. I won’t repeat it here because, frankly, I don’t have to. It’s easy enough to find online. Just Google HD DVD Key.

And that brings up the main point of this post: the so-called Steisand Effect. In 2002, Barbra Streisand sued a photographer who included a photo of her Malibu estate on the Web. He was doing an aerial photography research project about coastal erosion and the photo was one of hundreds of others that were published on the Web. In the publicity that followed, the photo was copied and reproduced thousands of times all over the Web. If Ms. Streisand had just kept quiet about the whole thing, it probably would have gone unnoticed. Instead, the information she wanted removed spread like a virus and received a huge amount of publicity, thus becoming far more known than she wanted.

And, of course, she had this effect named after her, which further brings up the subject (and photo links) every time someone else tries to suppress information on the Web.

That’s what happened with this HD DVD key. It appeared on a blog and someone dugg it. It soon got lots of diggs. The folks at Digg, acting on a cease and desist order (or rumor that they were about to get one) decided to be proactive and remove the references on Digg. Digg users saw this as censorship and immediately went nuts, posting more blog articles and references to the offensive key code — many of which used the code in the post title. When the Streisand Effect entry was updated on Wikipedia (yesterday, perhaps), the updater noted that there were currently more than 280,000 references to the code, a song, and multiple domain names with variations on the code.

Grant Robertson‘s post on DownloadSquad.com, “HD DVD Key Fiasco is an Example of 21st Century Digital Revolt” said it best:

As Joe Rogan’s character on Newsradio once quite accurately quipped, “Dude, you can’t take something off the Internet.. that’s like trying to take pee out of a swimming pool.” The content providers have attempted to do exactly that, remove pee from the proverbial swimming pool that is the Internet and, as we’ve witnessed so many times before, they’ve failed miserably.

If the AACS Licensing Authority would have kept out of this, the code probably would have come and gone like most material on the Web — within a few days. Instead, the 16-digit number has become “the most famous number on the Web” and is everywhere. What’s worse is that while a week ago, only a few hackers might have known what to do with it to unlock or remove protection from HD DVDs, now it’s likely that someone will go through the bother of writing a software program that does the work for everyone. If that software isn’t already out, I expect it to appear any day now. And I’m sure its location will be dugg so everyone knows about it.

What can we — and others — learn about this? With the Web, nothing is private. If information can be known, it will be known on the Web. But it can remain obscure if — and only if — the owner of the information does nothing to hide it.

What should the AACS Licensing Authority have done? Quietly recall the key code and start using a new one. Or, better yet, just ignore the whole thing. Millions of people would not have known about it at all if AACS had done nothing.

But what this also brings to light is the public’s feelings about DRM. Consumers don’t want it. And now consumers are starting to fight back.

Some Thoughts on Religion

And a few books to back up those thoughts.

In trying [desperately] to catch up with the RSS feeds I follow, I stumbled across a three-part series of excerpts from Christopher HItchens’ new book, God is not Great.

Lately, religion has been on my mind more than ever before. Our country is being led by elected and appointed officials that repeatedly claim that their faith in God is what guides their decisions. And we’ve been sucked into a war where religion is the motive or justification for extremists to kill themselves and others.

I’ve never been a religious person. I’ve always believed that doing the right thing whenever possible is far more important than praying or going to church or skipping meat on Fridays during Lent. I’ve always been satisfied to let others believe what they want — as long as they don’t try to make me believe.

But things are different these days. Religion is causing deaths. Deaths of innocent people. Deaths of patriotic young men and women who go to Iraq with the misguided belief that they are protecting America. And it hurts me — a thinking person — to see so many lives lost or ruined every day in the name of religion. In the name of God.

Am I the only person seeing it this way?

Religious Literacy

Religious LiteracyI’m currently reading Religious Literacy by Stephen Prothero. The book is really two books in one. The first part of the book explains how important religion has been throughout the history of the United States. With the country’s Protestant background, religion was taught not only at home, but in public schools. As time passed and immigrants arrived with other religions, less religion was taught in school. Supreme court rulings that stopped school prayer pretty much put an end to religion in school. As a result, Americans have what Prothero refers to as a religious illiteracy.

It’s interesting to note here that Prothero makes a very good distinction between teaching religion and teaching about religion in school. While he apparently agrees that school should not be used to preach religious theories or convert students to any one set of beliefs, he believes that a curriculum that covers the basics of all major religions would be beneficial. He believes that only through knowledge of what these religions involve — beliefs, rituals, histories — can an educated person discuss and make informed decisions about what’s going on in today’s world. I couldn’t agree more — which is why I bought the book. The President may not understand (or care about) the difference between Sunni and Shi’a Muslims, but I do.

The second part of the book is a glossary of the world’s religions. Important terms are clearly defined, giving the reader a good base of knowledge. I think of it as World Religions 101. And although Prothero is quick to say that the information in Chapter 6 of his book is not all inclusive, I believe it’s a very good start for anyone interested in learning about the beliefs and histories of other faiths.

In any case, I highly recommend the book. Although the first part is a bit dry and repetitive, the second part is sure to fill a lot of holes in your knowledge of world religions. Best of all, Protheros makes no judgments at all, so his book will appeal to believers and non-believers alike.

What I Believe

As I mentioned earlier in this entry — forgive me; I still have a terrible cold and am having trouble thinking linearly with a headache and hacking cough — for the past year or so, I’ve been thinking a lot about religion. And I’ve recently concluded that I’m probably an athiest.

I say probably, because I’ve always been agnostic, even as a youngster. The conscious conclusion that I’m a non-believer was not easy to make. But looking back on the decision-making process now, I can’t understand why. It makes more sense to me that there isn’t a God than that there might be.

Before I go any further, please spare me the irate comments about my beliefs. If you think all atheists will rot in hell, fine. You don’t need to clutter up the comments for this post or send me nasty feedback to warn me. For obvious reasons, I don’t believe that. And if you feel that you can no longer read my books or follow my blog because of my religious beliefs (or non-beliefs), you can keep that to yourself, too. People who feel that way are just an example of what’s wrong with religion in this country (or world). Too many closed minds, too much intolerance.

And, of course, I won’t try to convince believers that they shouldn’t believe. I have a lot of respect for people who can have faith in God or religion — both of which were invented by man. If going to church on Sunday or praying facing Mecca five times a day makes you feel good, great!

But if your religious beliefs are causing you to do evil things — discriminate in employment or housing, deface or vandalize private property, or harm innocent people — it’s time to take a real look at what your God really means to you.

God is Not Great

The God DelusionI’ve been waiting for a chance to read The God Delusion by Richard Dawkins for some time now. (It’s on my Amazon.com Wish List.) I’ve listened to Interviews with Dawkins on the Penn Jillette Radio Show (Penn is an atheist) and on the NPR show, Fresh Air. Although he comes off as a snobbish elitist — it might be the accent — I do agree with much of what he has to say. Listening to his views is part of what brought me to my decision about my own beliefs. It was the first time I’d heard anyone present the atheistic view in an intelligent, educated, and persuasive way.

God is Not GreatToday, I stumbled across excerpts from Christopher Hitchens’ God Is Not Great on Slate.com. One paragraph in the first excerpt really brought things home to me:

While some religious apology is magnificent in its limited way — one might cite Pascal — and some of it is dreary and absurd — here one cannot avoid naming C. S. Lewis — both styles have something in common, namely the appalling load of strain that they have to bear. How much effort it takes to affirm the incredible! The Aztecs had to tear open a human chest cavity every day just to make sure that the sun would rise. Monotheists are supposed to pester their deity more times than that, perhaps, lest he be deaf. How much vanity must be concealed — not too effectively at that — in order to pretend that one is the personal object of a divine plan? How much self-respect must be sacrificed in order that one may squirm continually in an awareness of one’s own sin? How many needless assumptions must be made, and how much contortion is required, to receive every new insight of science and manipulate it so as to “fit” with the revealed words of ancient man-made deities? How many saints and miracles and councils and conclaves are required in order first to be able to establish a dogma and then — after infinite pain and loss and absurdity and cruelty — to be forced to rescind one of those dogmas? God did not create man in his own image. Evidently, it was the other way about, which is the painless explanation for the profusion of gods and religions, and the fratricide both between and among faiths, that we see all about us and that has so retarded the development of civilization.

This is how an intelligent person looks at religion — all religion — from the outside. And — fortunately or unfortunately — this is how I look at religion these days, too.

Needless to say, this book is now on my Wish List.

Why Tell You?

I don’t know what I’m hoping to achieve by presenting my thoughts about religion here, in this blog. I think it’s just my way of getting things straight in my own mind.

Please remember that this blog began back in 2003 as a personal journal — my way of recording the things that go on in my life and mind. I think this entry is in tune with that purpose. Years from now, I’ll look back on these words and remember what I was reading and thinking in these sad, confused times.

But maybe — just maybe — my thoughts might help a few readers clear their minds on these issues.

Apple Collectibles

1996 Annual Report, Twentieth Anniversary Macintosh, and more.

Today, while filing away some old investment papers, I stumbled upon a copy of Apple’s 1996 Annual Report and accompanying Report to Shareholders. Still in near perfect condition, I did what any self-respecting computer geek would do: I put it on eBay:

1996 was not a good year for Apple Computer. Gil Amelio was Chairman of the Board and CEO. The company reported a net loss of $816 million. And the company was trying hard to maintain its ever-dwindling market share.

The 1996 Apple Annual Report offers a “darkest hour” snapshot of the now-thriving company with a solid reputation for creating innovative, easy-to-use products. 36 pages in near perfect condition, with the original 6-color Apple logo on the back cover.

Also in the package is the oversized booklet titled “Looking Forward: A Report to Shareholders.” This promotional document was Apple’s attempt to keep existing shareholders by painting a rosy picture of the company’s future. The booklet’s cover features a child holding an eMate 300, which is also illlustrated in the booklet’s centerfold. Other products featured in the document include the MessagePad 2000, PowerBok 1400, Performa 6400, and original Power Macintosh.

Do you collect Apple memorabilia? If so, don’t miss this chance to own a piece of Apple’s financial past.

After listing this item, I decided to see what else was listed in Vintage Apple/Macintosh > Other Vintage Apple category. A lot of old stuff. Very old stuff. Like Apple IIe disk drives and Prometheus modems and more than a few Apple Newton eMates (featured in my annual report!).

Twentieth Anniversary MacintoshThis got me thinking about my own Apple antique: a Twentieth Anniversary Macintosh. Yes, I bought one of those. No, I didn’t pay $8,000 for it. (That was the original selling price.) I got it for about $2,000 using a hardware discount I used to get as an Apple consultant.

The computer has been sitting on a sofa table in my living room for the past eight years. It’s really an amazing piece of work. It has a LCD monitor — a big deal in those days — CD-ROM drive, floppy drive, FM radio receiver, television tuner (really!), and removable trackpad. Oh, yeah — and a Bose sound system.

It has a PowerPC 603e processor and came with System 7.6 (if you want to get a real idea of dates here) but I think I have Mac OS 8 running on it. (Read more specs.) I used to use it to play music when I was working around the kitchen. I have since taught it how to display photos and play music from my iPod. The screen is small, but the sound system really is good.

For at least the past year, I thought it was broken. It wouldn’t go on when I pushed the power button. I had a sneaking suspicion that someone had spilled water into the subwoofer, which also houses the power supply. I never thought to check all the connections.

Until today. And that’s when I discovered that the surge suppressor it’s attached to is dead. Remove the suppressor, plug the darn thing right into a wall outlet, and it works! Woo-hoo!

No, I’m not going to put it on eBay.

But I do have a bunch of other old Apple stuff that will make its way to eBay soon:

  • There’s a strawberry iMac (a G3) that I need to restore to its original hardware and pack up. I don’t expect to get much for it, despite the fact that it works perfectly fine.
  • There are about 20 never-worn Apple-related T-shirts carefully packed in plastic in my clothes closet. Shirts from Apple’s heydays, when Macworld Expo was one party after another. (I remember seeing Jefferson Starship playing at one party while Chris Issacs was playing at another across San Francisco.)
  • There are Apple Marketing CDs, full of documents to help retailers sell Macs.
  • And then there’s my prized collectible: Two versions of the Mac OS 8 demo CD, released about a year apart. The first version had a lot of weird/cool/funky features that never made it into Mac OS 8. It’s amazing to compare the two.
  • And in my safe: a 50-share stock certificate for Apple Computer, Inc. stock, representing my initial investment in the company. It has the original Apple logo on it, too.

What brings all this up? I’m just so tickled that the Twentieth Anniversary Macintosh still works! I couldn’t imagine where I might get the darn thing fixed if it didn’t.

The Ups and Downs of Ups and Downs

There’s always one in the crowd.

My company, Flying M Air, did helicopter rides at an airport event in Buckeye, AZ last weekend. I believe it’s called the Buckeye Airport Open House.

The Event

The folks at Buckeye really know how to put on a safe and fun family event. They had a D.J. playing music, classic and experimental aircraft on display and flying by, flight schools, an Army recruiter, fire trucks, a medevac helicopter, a crop-dusting helicopter, and parachute jumpers. They also had a bunch of food vendors and a train to take little kids on rides around the airport.

It was an annual event and this was our third year participating. Although attendance was down a bit this year from last year, we still managed to give about 50 rides, five of which were freebies awarded as raffle prizes.

The Airport staff had set me up on a ramp that connected the main parking area with the taxiway. This was an excellent location because it gave us plenty of space on pavement to operate and made it very easy for us to secure the landing zone. Best of all, it was within view of all attendees, so everyone got a chance to watch me take off and land. (Funny how normal helicopter operations can make their own “air show” for folks who don’t usually get to see helicopters operate.)

They were supposed to have a B-25 parked behind me, but the plane had some engine problems and couldn’t attend. I had mixed feelings about that. On one hand, I was glad that we wouldn’t have to worry about people behind my landing zone. On the other hand, I was disappointed for the attendees, because I knew they’d like to see the plane.

Just Say No to Long Lines

In the past, we’ve always been the busiest “vendor” at the event. During the past two years, I’d continued flying at least an hour after all the other vendors had closed up and gone home, just to work off the line that had formed. I clearly remember flying in at the end of a ride to see eight or ten people waiting in the shade under the wings of a parked aircraft on the ramp. They were waiting for me.

This year, we decided to keep the price the same but shorten up the rides a bit to prevent hour-long lines from forming. Our prices continue to rise — 100LL fuel is now more than $4/gallon at most airports — but we figured that with shorter rides, we’d still come out okay. I liked keeping the price affordable — $35/person — so people could afford to fly and to take their kids. (I always fly a lot of kids at this event.) So I aimed for the low end of our usual 8 to 10 minute flight range. Although actual ride length varied depending on the wind and maneuvers I needed to perform to avoid skydivers and other aircraft, most rides probably came in right around 8 minutes.

It’s important to note here that we never advertised the ride length. It did not appear on any sign. When asked, my ground crew — Mike, Darlene, and Dave — would tell passengers that the ride went out toward the town of Buckeye and came back on a different route. When pressed, Darlene gave out the usual 8 to 10 minute range. None of them were actually timing me. I’d timed the first few rides to make sure I had a suitable route and then stopped timing. I have better things to do when I fly than to watch the chronometer — like making sure the skydivers weren’t going to miss the mark and land on the taxiway in front of me as I approached. The passengers, on the other hand, could easily see how long the rides were by timing them as they waited.

The Route

The flight was a good mix of farmland, new development, and empty desert. I took off, following the taxiway parallel to Runway 17, then headed east toward downtown Phoenix. Early in the morning, it was hazy and the buildings in the distance were impossible to see, but as the sun moved across the sky and the air cleared a bit, details emerged.

We flew over some freshly sown farmland that was being irrigated. In this area, they use gravity to siphon water from a narrow irrigation canal through short lengths of tube that run from the canal to the beginning of deeply cut irrigation rows between rows of crops. The water flows down the rows and, as you fly over it, the sun reflects off its moving surface.

Beyond that, in another field, farm workers were cutting alfalfa. A cutting machine would drive up and down the field, neatly cutting the crop. Then another machine would gather the cuttings into narrow piles of the stuff. A third machine, paired up with a big open-backed truck, would come down the rows, scoop up the cut alfalfa, and dump it into the back of the truck. I found the process fascinating and watched its progress all day. To the south of that, beyond our flight path but still visible, plows worked on another field, sending up clouds of dust that blew back toward the airport in the strong breeze.

Next came a former farm field that had been prepared for a housing development. You could clearly see where the roads and sidewalks and homes would go. But construction had never begun and weeds were growing tall in many areas. Beyond that was a brand new housing development that hadn’t been there the year before. Probably about 200 homes, a school, and a park.

This is where we made our turn to the left, crossing I-10, rounding the east end of a tall hill, and following what I was told was McDowell Road heading west. Now we were over empty desert. Well, empty if you don’t consider the people illegally shooting at makeshift shooting ranges and the incredible amounts of trash dumped out there. We crossed this area with a tailwind, following a fenceline. Ahead of us, in the distance, we could clearly see the Palo Verde nuclear power plant. Below us were a few homes, then more, then more. About two miles from the airport, I’d make my radio call and start scanning the skies for jumpers. I’d turn final for the taxiway parallel to runway 17 and land at the ramp where I was set up for operations.

A Busy Day…and a Crazy Lady

I flew pretty much nonstop from 8:30 AM to 11:30 AM. Then I took a break to use the bathroom and have the helicopter refueled. Buckeye has a 100LL fuel truck, which really takes all the hassles out of refueling. (The first year we did the event, we had to refuel by carrying 5 gallon fuel cans back and forth to the helicopter. What a drag!) I also had a bite to eat. Mike and my ground crew had already sold my next three flights, so I didn’t get a long rest. After 30 minutes out of the helicopter, I was back in my seat, spinning up, getting ready to go.

The event ended at 2 PM and that’s about the same time the other vendors were packed up and gone. I finished flying at about 2:30. We packed up the helicopter, topped off the tanks — I paid for the fuel by check and got an excellent price — and headed home.

That’s when Mike mentioned the “crazy lady” who kept shouting that the rides were only 7 minutes long. I don’t hear anything in the helicopter unless it comes over the radio or intercom, so I had no idea that anyone was giving my ground crew grief. Evidently, her husband and grandson (or maybe son?) had gone on a ride and she’d timed it. According to her, it was only 7 minutes. She claimed that we’d advertised 10 minute rides.

I told Mike that we hadn’t advertised any length for the ride. I asked if she’d bothered anyone else and he said no, she hadn’t. I asked him if anyone else had complained. He told me that everyone else was very happy. And then we just forgot about her. There’s always one malcontent in the crowd and I wasn’t about to let it ruin our day.

The Crazy Lady Makes Herself a Nuisance

I was in Austin yesterday when I checked my voicemail messages from the day before. A Mrs. Smith (not her real name) had called and wanted a call back. She didn’t say what it was about. I called her back and, within a few minutes, realized that I was speaking to the crazy 7-minute lady.

She immediately accused me of ripping off all of my passengers by 1/3 of what they had paid for. Not the best way to start a conversation with me — especially when she was dead wrong.

I told her that the rides were not advertised as 10 minutes and that no one had said they were 10 minutes long. She insisted that that’s the way they had been advertised in the newspaper. I told her that we hadn’t placed any newspaper ads.

She continued along the same vein, repeatedly accusing me of cheating my passengers by three minutes of flight time. She wasn’t interested in the truth. She had this 10 minutes locked in her brain and I couldn’t shake it loose. And the conversation was going nowhere fast.

At one point, she claimed that she had other people to complain to about this but that she thought she’d give me an opportunity to respond first. That sounded like a threat to me. I don’t like threats.

Finally, I said: “What is it that you want from me?”

“Well, you didn’t give your passengers one third of what they paid for –”

More of the same. I cut her off. “I can’t believe you’re wasting your time and mine with this nonsense,” I said. And I hung up the phone.

I don’t know what she wanted from me. Maybe she expected me to give her a refund to keep her quiet. I hadn’t done anything wrong and I wasn’t about to refund money I’d earned. And if she wanted her money back, why hadn’t she asked for it? Did she expect me to offer it? Why would I do that if I’d earned it?

Keep in mind that I’m originally from the New York metro area, where it’s not unusual for people to complain about something in an effort to get it for free. Her threat was a line a New Yorker would use. I wonder how many other times she’d used it successfully on unsuspecting Arizona merchants and vendors who just gave her the money back to shut her up.

Maybe she didn’t realize that she was playing games with the wrong person.

Interview Does Not Equal Advertisement

I was curious about where she’d gotten the 10 minute time from, so I called my contact at Buckeye airport. I told her about the crazy lady and asked if the airport folks had advertised a ride time in the newspaper.

“I didn’t know how long the rides would be,” my contact told me. “So we didn’t put anything specific in the paper. Just helicopter rides.”

“So where did she get this idea?”

“Let me look in the paper.” I heard pages rustling over the phone. Then she came back on. “There’s an article about the event in this week’s paper.”

And she proceeded to read me a section of the article where a couple who had just come off the helicopter was interviewed by the reporter — possibly the same reporter I’d taken for a flight. They used phrases like “once in a lifetime opportunity” and “ten-minute ride” and “highlight of the event.” They were very happy with the ride. (I’ve never had an unhappy passenger.) And I guess that since they didn’t have stopwatches going during their ride, they thought they were in the air for 10 minutes. (Maybe they were. I didn’t time all the rides.) But a report with an interview after the event is a far cry from advertised information.

“Don’t worry about it,” my contact concluded. “There’s always one nut in the crowd.”

We talked about the event and the turnout and how I’d done. “I’d like to come back next year,” I said meekly.

“We want you back,” my contact assured me. “We want you there every year.”

Now I’m wondering what the crazy lady will do next. Because if there’s one thing I know: people crazy enough to make such a fuss over nothing obviously don’t have anything better to do with their time.

Phoenix Sky Harbor to Grand Canyon

I never thought a flight like this would become so routine.

The call came at 9:30 on Friday morning. The voice had a heavy Japanese accent. He wanted to go from Sky Harbor, Phoenix’s busy Class Bravo airport, to Sedona or the Grand Canyon.

“The earliest we can pick you up is 12:00,” I told him. “That’s a little late for the Grand Canyon.”

Flying M Air offers day trips to Sedona and Grand Canyon. The day trip includes roundtrip helicopter transportation following scenic routes, 4 to 5 hours on the ground, ground transportation to Uptown Sedona or into Grand Canyon National Park, and a Sedona red rocks helicopter tour. Grand Canyon is about 45 minutes farther away from Phoenix than Sedona. I’d need to leave either one by about 5:30 PM.

We agreed on a Sedona day trip. I took down his name and weight, his companion’s name and weight, and his credit card information. I’d charge the card before I flew down to get him and he’d sign the receipt when I saw him. Then I hung up and began the process of planning the flight and doing all the paperwork required by the FAA for charter operations. That includes checking weather, creating and filing flight plans, and calculating a weight and balance for each leg of the flight. I do all of it by computer, using Duats for weather and flight planning and my own R44 Manifest form, built with Excel, for the passenger manifest and weight and balance calculations.

By 10 AM, I was done with the paperwork. I changed into more professional clothes, debating whether I should wear a long sleeved or short sleeved shirt. Fortunately, I went with the long sleeved shirt. I packed some hiking shoes and a T-shirt into my day pack, along with my 12″ PowerBook, punched my passengers credit card info into my terminal, and stuck the resulting charge receipt in my shirt pocket. I was ready to go to the airport by 10:30.

At the airport, I did my preflight in the hangar before pulling the helicopter out onto the ramp for fuel. Both Sky Harbor and Sedona tend to have outrageous fuel prices, so I wanted to top off both tanks in Wickenburg. With only two passengers on board, each weighing less than me, weight would not be a problem. By 11:08, I was lifting off from Wickenburg Airport for my passenger pickup point.

Flying into Sky Harbor

These days, most of my big charters are out of the Phoenix area — usually Deer Valley or Scottsdale Airport. Every once in a while, however, I’ll get a charter out of Sky Harbor. Sky Harbor, which lies just southeast of downtown Phoenix, has three parallel runways, with a row of terminals between the north runway and the middle runway. The general aviation FBOs, Cutter and Swift, are on the southwest corner of the field, requiring me to cross arriving or departing airline traffic for my approach or departure.

Sky Harbor, like many towered airports, has a letter of agreement with helicopter pilots called Sharp Delta. Sharp Delta defines terminology and lays down rules for transponder codes and flight altitudes. It used to include instructions and diagrams for landing on the helipad on top of Terminal 3, but that helipad closed down when they began construction on the new tower. I never landed there. I don’t know if it’ll reopen any time soon, but I hope so. It’ll make things a lot easier for my passengers, who have to get transportation to or from Cutter (my FBO choice) to meet me. Cutter has a free shuttle to the terminals, but it adds a step of complexity for passengers who don’t have their own ground transportation.

At first, flying in and out of Sky Harbor was extremely stressful for me. Let’s face it: I fly in and out of Wickenburg, a non-towered airport. I could fly all day long and not have to talk to a tower or controller. The only time I talk to controllers is when I fly into one of the bigger airports in Class Delta, Charlie, or Bravo airspace. And among pilots, there’s this feeling that the controllers at the big airports full of commercial airliners simply don’t want to be bothered by little, general aviation aircraft. We feel a little like recreational baseball players asking the manager of a professional baseball team if we can join them for practice.

Of course, there’s no reason to feel this way. In this country, general aviation aircraft have just as much right to fly in and out of Class Bravo airports like Sky Harbor, O’Hare, LAX, or even JFK as the big jets do. But since those controllers are generally a bit busier than the ones at smaller towered airports, we need to know what we want and where we’re going before requesting entrance into the airspace, be brief and professional with our requests, and follow instructions exactly as they’re given.

The Sharp Delta agreement makes this easy for helicopter pilots flying in and out of Sky Harbor’s space. And, at this point, I’ve done it so many times that it really is routine.

I fly from Wickenburg down to the Metro Center Mall on I-17 and Dunlap. By that time, I’ve already listened to the ATIS recording for Sky Harbor and have dialed in the altimeter setting, which is vital for helicopter operations down there. I wait for a break in the radio action and key my mike: “Phoenix Tower, helicopter Six-Three-Zero-Mike-Lima at Metro Center, Sharp Delta, landing Cutter.”

Phoenix TAC

My usual route.

The tower usually comes back with something like, “Helicopter Six-Three-Zero-Mike-Lima, squawk 0400. Ident.” This means I should turn my transponder to code 0400 and push the Ident button. The Ident button makes my dot on the controller’s radar stand out among all the other dots so he can see exactly which dot I am.

“Zero-Mike-Lima identing,” I reply as I push the button. I don’t know if ident can be used as a verb, but other pilots do it, too.

I keep flying toward the airport, heading southeast toward Central Avenue, waiting for clearance. The controller might give an instruction or two to a big jet landing or taking off. Then he comes back on the radio. “Helicopter Zero-Mike-Lima, radar contact. Proceed via Sharp Delta. Remain west of Central.”

That’s my clearance. He must say either “proceed via Sharp Delta” or “cleared into the Class Bravo airspace” for me to enter the surface airspace for the airport. Because I’m a helicopter using Sharp Delta, I get the Sharp Delta clearance. An airplane or a helicopter not on Sharp Delta would get the other clearance.

I continue toward Central Avenue, the main north/south avenue running down Phoenix. Most of Phoenix’s tall buildings are lined up along this road. I need to stay west of Central and descend down to about 1800 feet MSL (mean sea level). That’s about 600 feet AGL (above ground level). When I’m lined up a block or two west of Central, I turn south and head toward the buildings.

If I have passengers on board, this is usually pretty exciting for them. I have to stay low because of other air traffic, so I’m not much higher than the building rooftops. These days, I have to watch out for cranes for the few buildings under construction downtown. But it gets better. By the time I cross McDowell, I have to be at 1600 feet MSL — that’s only 400 feet off the ground.

Somewhere halfway through Phoenix, the controller calls me again. “Helicopter Zero-Mike-Lima, contact tower on one-one-eight-point-seven.”

I acknowledge and press a button on my cyclic to change to the south tower frequency, which I’ve already put in my radio’s standby. “Phoenix tower, helicopter Zero-Mike-Lima is with you on one-one-eight-point-seven.”

“Helicopter Zero-Mike-Lima, proceed south across the river bottom for landing Cutter.”

I acknowledge. At this point, we’ve crossed the extended centerline for the airport’s north runway, which is less than 5 miles to the east. Commercial airliners are either taking off or landing over us, depending on the wind, which will determine runways in use. I’m always worried about wake turbulence, but it’s really not a problem because we’re so far below.

I cross the extended centerline for the other two runways and approach the bed of the Salt River. It’s usually pretty dry — dams upriver have trapped all the water in five lakes. I’m only about 300 to 400 feet off the ground here and need to keep an eye out for the power lines running along the river. Once across, I turn left and head in toward the airport. I make my approach to the west of Swift, follow the road that runs between the taxiway and the FBOs, and come in to Cutter. They’ve usually heard me on the radio and have a “Follow Me” car to guide me to parking. I follow the car in until it stops and a man jumps out. He uses hand signals that tell me to move up a bit more and then to set down.

That’s all there is to it.

Well, I should mention here that I’m seldom the only helicopter in the area. One of the medevac companies is based at Swift and has two or three helicopters going in and out of there. I also pass a few hospitals with rooftop helipads. And if there’s traffic or an accident or a fire or an arrest going on, there’s usually at least one or two news helicopters moving around. So although I don’t have to worry about other airplanes, the helicopter traffic can be pretty intense.

That’s how it went on Friday. I shut down the helicopter and hitched a ride in a golf cart to the terminal. My passengers were waiting for me: two Japanese men. My contact was probably in his 30s and his companion was possibly in his late 50s. After making sure they both spoke English, I gave them the passenger briefing.

“Can we go to the Grand Canyon instead?” my contact wanted to know. “We really want to see the Grand Canyon.”

I didn’t really want to fly to the Grand Canyon, but there was no reason I couldn’t. Changing the flight plan would be easy enough and I’d already checked the weather for the whole area. I warned him that we wouldn’t have much time on the ground and that we needed to leave by 5:30. I didn’t want to cross any mountains in the dark with passengers on board.

So I did what I needed to do and we departed for the Grand Canyon instead of Sedona.

To the Grand Canyon

I won’t bore you with the details of leaving Sky Harbor. It’s basically the same but backwards. South departure, west until I’m west of Central, then north low-level over the river bottom. They cut me loose when I’m clear to the north.

My two passengers enjoyed the flight through Phoenix, even though they were both seated on the side opposite the best views. (They’d get the good view on the way back.) They both had cameras and were using up pixels with still and video images. We crossed through the west side of Deer Valley’s airspace — with permission, of course — and headed north. I pointed out various things — the Ben Avery shooting range, Lake Pleasant in the distance, the Del Webb Anthem development, Black Canyon City. Once away from the outskirts of Phoenix, I pointed out open range cattle, ponds, roads, and mountains. We saw some wild horses grazing near some cattle in the high desert past Cordes Junction.

I took them along the east side of Mingus Mountain and showed them the ghost town of Jerome and its open pit copper mine. Sedona was to the east; I told them we’d pass over that on the way back. We climbed steadily, now on a straight line path to Grand Canyon airport, and reached an altitude of over 8,000 feet just east of Bill Williams Mountain. From there, it was a slow descent down to about 7,000 feet. Our path took us right over our place at Howard Mesa, which I pointed out for my passengers, and right over Valle. I called into Grand Canyon tower, and got clearance to land at the transient helipads.

At the Grand Canyon

Once inside the terminal, I asked my passengers if they wanted to go right into the park or take a helicopter overflight. I’m not allowed to fly over at a comfortable altitude, so if my passengers want to overfly, I set them up with Grand Canyon Helicopters or Maverick Helicopters. Both companies fly EC 130 helicopters — the Ecostar — which are much nicer than the old Bell Long Rangers I used to fly for Papillon. I prefer Maverick these days (for mostly personal reasons that I’d prefer not to go into here).

“What do you recommend?” my passenger asked.

“Well, if money is not a concern, I definitely recommend the helicopter flight,” I told him. And that was no lie. Everyone who can should experience a flight over the east side of the Grand Canyon. It’s the longer, more costly tour, but if you don’t mind spending the money, it’s worth every penny.

“Okay,” he said simply.

I didn’t have Maverick’s number on me, so called Grand Canyon Helicopter. A long tour was leaving in 20 minutes. I booked it for two passengers and we walked over to Grand Canyon Helicopter’s terminal.

The helicopter returned from the previous tour and they switched pilots. The woman pilot who climbed on board was the tiny Japanese woman who’d been flying for Grand Canyon Helicopters when I was a pilot a Papillon. I told my passengers what her name was and that they should greet her in Japanese.

Grand Canyon HelicoptersThen they got their safety briefing and were loaded aboard. I took a photo of them taking off. Then I hiked over to Maverick to meet the Chief Pilot there. I had 45 minutes to kill and planned to make the most of it.

I was back at Grand Canyon Helicopters when my passengers’ flight landed. They were all smiles as they got out. I called for transportation into the park and was told it would be 20 minutes. As we waited, the Japanese pilot came into the terminal and spent some time chatting with us. She’s 115 pounds of skilled and experienced turbine helicopter pilot — a dream come true for any helicopter operator. This is her fifth year at the Canyon. They call her their “secret weapon.” When the van pulled up, she bowed politely to my passengers, saying something to them in Japanese. I think they really liked getting a reminder of home so far away.

We took the van into the park and were let off at El Tovar. It was 3:20 PM. I told my passengers to meet me back there at 5 PM. It wasn’t nearly as much time as I like my passengers to have, but our late start had really limited our time. I left them to wander the historic buildings and rim trail on their own and went to find myself something to eat. I hadn’t eaten a thing all day and was starved.

What’s weird about this particular trip to the Canyon is that I don’t think I spent more than 5 minutes looking into the canyon from the Rim. I didn’t take a single picture. This is why the word routine comes to mind. It’s almost as if the Grand Canyon had ceased being a special place. A visit like this was routine. It was something I’d do again and again. If I didn’t spend much time taking in the view this trip, I could do it on my next trip. I think that’s what was going on in the back of my mind.

The time went by quickly. I had lunch, browsed around Hopi House, and took a seat on El Tovar’s porch to wait for my passengers. I was lucky that it was a nice day — I didn’t have a jacket. Several people told me it had snowed the day before and there had been snow on the ground just that morning. But by the time we got there, all the snow was gone and it was a very pleasant day. Not even very windy, which is unusual for the spring. But as the sun descended, it got cool out on the porch. I was glad when my passengers showed up just on time.

I called for the van and was told it would take 20 minutes. That’s the big drawback to taking people to the Canyon — ground transportation. I’d rent a car if there was a car there to rent. But there isn’t, so we’re at the mercy of the Grand Canyon Transportation desk. The fare isn’t bad — $5 per person, kids under 12 free — but the service is painfully slow, especially during the off season. It’s about a 15-minute drive from Grand Canyon Village to the Airport in Tusayan, but between the wait and the slow drivers, it stretches out to 30 to 45 minutes. That’s time taken away from my passengers’ day at the canyon.

Back to Sky Harbor via Sedona

We were in the helicopter and ready to leave the Grand Canyon Airport at 5:45 PM. At that time of day, the airport was dead. Tour operators have a curfew and cannot fly over the canyon past 5 PM this time of year; that changes to 6 PM in May. So there wasn’t anyone around. Fortunately, the terminal was still unlocked with people working at the Grand Canyon Airlines desk when we arrived so we had access to the ramp.

I’d put in a fuel order before we left earlier, so both tanks were topped off. We warmed up and I took off to the south. I set the GPS with a Sedona GoTo and the direct path took us southeast, past Red Butte, east of Howard Mesa. We saw a huge herd of antelope — at least 50 to 100 of them! — in an open meadow about 10 miles north of I-40. It was the same meadow I’d seen antelope before.

We climbed with the gently rising terrain. The forest ended abruptly and I followed a canyon east and then south, descending at 1000 feet per minute into the Sedona area. The low-lying sun cast a beautiful reddish light on Sedona’s already red rocks. The view was breathtaking. My passengers captured it all with their cameras.

We flew through Oak Creek Village, then turned toward I-17. I started to climb. There was one more mountain range I needed to cross. Although a direct to Sky Harbor would have put us on a course far from I-17, I prefer flying a bit closer to civilization, especially late in the day.

At one point, I looked down and saw a single antelope running beneath us, obviously frightened by the sound of the helicopter above him.

We watched the sun set behind the Bradshaw Mountains as we came up on Black Canyon City. There was still plenty of light as we came up on Deer Valley Airport. I transitioned through the west end of their airspace and continued on.

Sky Harbor was considerably busier when I tuned in and made my call. But my approach was the same as usual. My passengers took more pictures and video as we passed downtown Phoenix just over rooftop level, then crossed the departure end of the runways and made our approach to Cutter. It was just after 7 PM when we touched down.

We said our goodbyes in Cutter’s terminal, where I got my passenger’s mailing address in Japan so I could send him a receipt for the additional amount I’d have to charge him for the longer flight. They called a cab for their hotel and I paid the landing and ramp fee Cutter sometimes charges me. (I don’t mind paying the $17 fee because my passengers nearly always use their free shuttle and I rarely take on any fuel.) Then I hurried out to the ramp for the last leg of my flight, back to Wickenburg.

Flying Home

It was dark by the time I was ready to leave Sky Harbor. This was the first time I’d depart Sky Harbor at night. Of course, just because the sky was dark doesn’t mean the ground was dark. It was very bright, well lighted by all kinds of colored lights.

I launched to the south just seconds before a medivac launched from Swift. We were both told to squawk 0400 and Ident. I never caught sight of the helicopter behind me, but he had me in sight. Together, we flew west to Central. Then he headed up Central Avenue and I headed direct to Wickenburg. The north tower cut us both loose together as we exited their space.

The flight to Wickenburg was easy. I simply followed the bright white line drawn on the ground for me by traffic heading southeast on Grand Avenue. The road goes from Phoenix to Wickenburg and is the most direct route. At night, it’s lit up by traffic and very easy to follow. When I got closer to Wickenburg, the red taillights heading to Las Vegas far outnumbered the white headlights heading toward Phoenix. After all, it was Friday night.

I set down at the airport in Wickenburg and gave the helicopter a nice, long cool down. I’d flown 4.1 hours that day and was glad to be home.