Doing Gigs

It has its ups and downs.

By “gig,” I mean a helicopter rides job. You know — like at a carnival or air show.

At Robson's Mining WorldFlying M Air makes approximately 20% of its money doing helicopter rides at outdoor events. These events, which range from small-town celebrations (Robson’s Mining World (see photo), Yarnell Daze, Old Congress Days) to county fairs (Mohave County Fair) to full-blown air shows (Thunderbird Balloon Classic and Air Show) are probably the hardest work I have to do. Not only do I have to arrange the event with its management and ensure that I have a safe landing zone nearby, but I have to get together a ground crew of reliable, amiable people to handle money collection, passenger briefings, and loading/unloading. And then I have to do the ups and downs.

I’ve been fortunate in the past to find two good local teams to help out. Darlene and Dave live in Wickenburg and have helped out on two events so far. John and Lorna live in Maine but spend their winters here in Wickenburg and have helped out on winter events for the past two or three years. And of course, I always have Mike, who oversees the whole ground operation.

The ground crew is just about as important as the pilot in this kind of work. They need to be responsible, alert individuals who pay attention to what’s going on around them. We do “hot loading” at these events — that means the engine is running while people are getting on and off the helicopter. That means the rotors are spinning. While the main rotor isn’t much of a concern — it’s spinning 10-12 feet above the ground where it’s not likely to hit anyone walking nearby — the tail rotor is a major concern. It’s spinning back there at head level and even though there’s a guard and warning signs on the helicopter, it’s still possible for someone to walk into it. I need my ground crew to make sure no one walks behind the helicopter at any time. I want my ground crew to use physical force if necessary — grab the guy! — to keep a person from walking back there. Not everyone is prepared to do that.

(A side note here: one of the ways I help protect people from the tail rotor is to park with the tail rotor away from where people might be. In other words, I park facing the crowd. Then there’s no reason to go around the back of the helicopter. This may seem like common sense, but it’s amazing how few helicopter pilots don’t stick to this rule. They’ll park facing into the wind (because it’s easier for them) or park facing a runway (for reasons I don’t begin to understand). Having attended the Robinson Factory Safety Course twice, I clearly remember the story of a Long Beach mishap that occurred primarily because the pilot parked with his tail rotor facing his passengers. I’d rather learn from other people’s mistakes than my own.)

I also need a money person who is friendly and a good sales person. I once did a gig with a real wimp taking the money. She just stood there, waiting for people to come up. She spoke in a whisper and did nothing to convince the people who walked up to her table that what they really wanted that day was a helicopter ride. I think that if I had Darlene or Lorna at the table that weekend, I would have taken at least 30 more people for flights. That’s more money for the business and less time sitting on the ground, spinning, waiting for passengers.

The ups and downs are my part. I generally do 6-8 minute rides, but we’ve recently had some success with 3-4 minute rides. That’s a lot of takeoffs (ups) and landings (downs). The challenge here is that I’m usually working in a relatively small space and often have only one way in and out. Obstacles include other activities (I won’t fly over a fair or gathering of people), buildings, wires, fences, and trees. So every takeoff is a maximum performance takeoff and every landing is a confined space landing. And one of the two may be with a tailwind. While I don’t mind taking off with a tailwind (up to 10 knots seems to be okay, depending on my load), I don’t like landing with one. And cross-wind operations are always tricky, especially if the winds are gusting. My goal is to make it look easy no matter what the conditions are, to assure my passengers, through experience alone, that they are in good hands.

With all this comes huge responsibility. Not only do I need to make the ride fun for my passengers, but I need to make it safe. A mishap — even a small one — would be a very bad thing. I think of myself as an ambassador for the helicopter industry. What I do might be the only helicopter operation some of my passengers ever witness. I want them to tell others how good it was, how safe they felt, how much confidence they had in their pilot. And — oh, yes — how much they want to do it again.

I know it’s my experience at the Grand Canyon back in the summer of 2004 that made me pretty darn good at doing ups and downs. At the GC, we operated in very challenging conditions — high winds in the early season, hot temperatures in the mid season, and low visibility in the late season. Although we never operated in unsafe conditions, we certainly operated in many conditions that the average pilot would not normally fly in. The flying was highly restricted, requiring certain takeoff, flight, and landing paths. You couldn’t for example, change your approach to landing just because the wind had shifted; you needed to wait for the tower to change that path. And when you’re operating at high altitude (the airport was 6300 feet) with full loads (I often was within 100 pounds of max gross weight), you learn how to handle power and milk the system for what you need. My goal on every flight was to make every single landing perfect. Of course, I wasn’t able to do that, but by aiming for perfection every single time, I got very good at it. I took that experience away with me and use it on every flight I do.

Now compare this kind of work to a Sedona day trip, like the ones I do from Wickenburg and the Phoenix area. I meet the passengers myself, give them a safety briefing, and load them on the helicopter with the engine off. I then start up, warm up, and take off. The flight is about an hour and neither flying nor navigation require much skill. I point out places of interest and enjoy the scenery with my passengers. Then I land at the airport, cool down, shut down, and escort my passengers to the terminal for whatever activities they have planned. A few hours later, I do the same thing to return to our starting point. As far as real “work” is concerned, a charter has very little. And the revenue is based on flight time, so I’m guaranteed a certain amount of profit for each flight.

Gigs, on the other hand, have a ton of work and a very unreliable revenue stream. When things are going well, I can indeed make more per hour than I can with a charter. But I should, shouldn’t I? I have a lot more work to do (all those ups and downs!) and need to cover the expenses of my ground crew and the gig itself. And there’s always the gig that goes bad — like the Spring Break gig in Lake Havasu I tried two years ago. I took a bath on that gig, losing over $1,600 in ferry time, permits, fees, and hotel costs. Live and learn — but ouch! That one hurt.

But hey — that’s what I signed up for when I started this business. And I still get a lot of pleasure out of taking passengers for their very first helicopter rides.

Page to Havasu by Helicopter

I fly from one gig to the next.

I had two long distance flying jobs this past week: one in Page, AZ and the the next in Lake Havasu City, AZ. Although the two cities are on the Colorado River, they’re 200 miles apart by air.

My Page job ended at around 6:30 PM on Thursday. With sunset less than an hour away and dark clouds on the southern horizon, flying home was not an option. That didn’t matter; I was prepared for an overnight stay.

The FBO guy at Classic Aviation gave me the courtesy van for the night and I drove into town. A while later, I was checked into a comfortable first-floor room at the Best Western Hotel, with a “Manager’s Special” rate of only $65. Dinner was across the street at the Lake Powell Steakhouse, one of those small-town restaurants that features a soup and salad bar no one would miss if it weren’t there. They had a wine list and I ordered a half bottle of Clois du Bois cabernet — which actually came in a little bottle with a real cork — to go with my prime rib. I couldn’t finish the wine with dinner, so I corked it back up and took it back to my room, where I finished it off out of a styrofoam coffee cup.

I watched a little television before passing out at around 9 PM. I was awake at 3 AM. I’ve been having trouble sleeping lately — have a lot on my mind. I spent some time writing about the day before. Then, at 5 AM, I washed up, dressed, and packed up. I was getting back into the van at 5:30 AM.

Sunrise over Navajo MountainI dropped off the van at the airport, leaving the keys tucked inside the van’s logbook under the seat with a $10 contribution for fuel. It took five tries to get the combination right on the locked gate to the ramp. There was no one around. I walked out to the helicopter just as the sun was rising over Tower Butte and Navajo Mountain to the east. The air, which had been completely still, now stirred to life with a gentle breeze. There was enough light for a good preflight and I took some time stowing my bags and the life jackets so I’d be organized when I arrived at Havasu.

Glen Canyon DamI started the engine and warmed it up, giving the engine plenty of time to get to temperature. (Take care of your engine and it’ll take care of you.) At exactly 6 AM — right on schedule — I raised the collective, made a radio call, and took off toward the lake. I swung over the dam for a look and a photo before heading down the Colorado River, over Glen Canyon.

I had a long flight ahead of me.

The Vermilion CliffsMy flight path would take me south along the eastern edge of the restricted Grand Canyon airspace. In a way, it was ironic — less than two years ago, I’d earned part of my living as a pilot flying over the canyon every day, but now I can’t fly past the imaginary line that separates that sacred space from the not-so-sacred space I was allowed to fly. That didn’t mean I didn’t have anything to see. As I flew past Horseshoe Bend and over the narrow canyon, I could see reflections of the canyon wall on the slow moving river below. To the west were the Vermilion Cliffs with Marble Canyon at their base.

The air was wonderfully smooth — as it usually is early in the morning. I could fly at dawn every day. It’s cool and crisp and clear. The sun hasn’t warmed the desert yet so there are no thermals to bump you around. The helicopter goes exactly where you tell it to. Sometimes, it’s like sitting on a lawn chair in an enclosed bubble, guiding yourself over the landscape with gentle pressure on the stick in your right hand. My iPod was connected and turned on with hours of classic rock music to keep me entertained while the radio remained quiet.

Navajo HomesteadsI detoured slightly to the east, keeping to the left of the green line on my GPS that marked Grand Canyon’s airspace. The red rock terrain gave way to rolling hills studded with rock outcroppings and remote Navajo homesteads. I flew low — only a few hundred feet up — enjoying the view and the feeling of speed as I zipped over the ground, steering clear of homes so as not to disturb residents. I saw cattle and horses and the remains of older homesteads that were not much more than rock foundations on the high desert landscape.

Ahead of me, past the Little Colorado River Gorge and route 64, were the cliffs that marked the southern boundary of the reservation. I’d have to climb 2,000 feet to clear them. But above them was a layer of low clouds. From my position near the ground, it almost looked like a fog bank sat on top of the higher plateau. That would be bad news and mean a course change. I started to climb, leaving the earth behind.

Once I was level with the cliff’s edge, I could see that there was some clearance between the plateau and the clouds above it. I reached the southeastern corner of Grand Canyon’s airspace and programmed my GPS for a direct course to Lake Havasu City airport. I turned to the desired course, putting the little airplane on the pink line, and crossed onto the plateau about 300 feet over the top of the cliff. The clouds closed in above me. I split the distance between them and the high desert terrain, flying at about 8,000 feet MSL.

I knew the terrain below me well. Coming from the south, the terrain rose gradually to its highest point at the edge of the cliff. Now, coming from the north, it would descend. I was moving southwest, over tall pines and meadows just like the ones I flew over when I flew at the Grand Canyon. My handheld GPS showed a maze of forest roads and I was surprised to see a handful of ranches I’d never noticed before. But I was on a different course now, not heading toward Howard Mesa or Wickenburg.

The air remained smooth, despite the clouds. The weather was worse to the south. It was cold in the cockpit — although I’d worn long pants, I’d neglected to put a sweatshirt on over my polo shirt. I pulled the heat on.

I switched to Grand Canyon airport’s ATIS frequency. It was still early and the tower hadn’t opened yet. The automated system gave me the winds (light out of the south) and altimeter setting. Then I switched to the tower frequency. I was just passing between Valle and Tusayan when I heard a Scenic Airlines plane make a CTAF radio call. I’d hear him three more times before he finally landed and I was miles away.

The cloud bank ended abruptly, leaving me in the sunshine of a beautiful day. The ponderosa pines were gone and I was flying at about 6500 feet now, over remote ranch land. I’d set my sights on a mountain in the distance to keep on course and the mountain was getting ever closer.

Mountains Near SeligmanThen there were more homes beneath me and pinon and juniper pines. Wisps of low clouds clung to the mountains at my altitude. Past the mountain I’d been aiming for was the town of Seligman on Route 66 and I-40. I crossed over with a quick radio call to the airport and kept going.

Now I was flying over completely new terrain. It was a pleasant mix of tall pines, rocky outcroppings, and rugged mountain peaks. There were a number of nice but mostly small custom homes on large lots below me. They looked, for the most part, deserted — like vacation homes. A sort of Howard Mesa where they actually cared about what people built.

I followed the pink line over a mountain range, flying at about 6,000 feet MSL. Then came a familiar valley — the one route 93 follows up to Kingman. The Big Sandy River was below me and the Hualapai Mountains were in front of me. Rather than dropping down to the valley floor, I kept high, crossing at at least 3,000 feet above the ground so I wouldn’t have to climb again to cross the mountains. At that altitude, I seemed to move at a snail’s pace, although my GPS indicated 120 knots groundspeed. I still had to climb to clear the mountains.

All the time I flew, I kept checking my clock with my GPS’s ETE. Throughout the flight, it appeared that I’d make it to Havasu with about 5 minutes to spare. My airspeed was limited by my altitude — I couldn’t pull as much power or fly as fast at 6,000 feet as I could at 3,000 feet. With that last mountain range behind me, I descended quickly toward the valley floor, bringing my airspeed up to 120 knots with only a slight reduction in power. When I was about 500 feet above the valley, I brought power back in and kept my airspeed at 120 knots.

I switched to Havasu’s frequency and heard a plane call in. I was almost there. Then I passed between two small peaks and followed a wash to the east side of the airport. After two radio calls, I crossed the runway and set down on the ramp.

It was exactly 8 AM.

Swansea Here We Come!

I finally get my BLM permit for Swansea.

Miners houses at Swansea Town SiteIn December 2004, I applied for a permit to conduct helicopter tours to Swansea Town Site. Swansea is a ghost town in a remote area of the Arizona desert, west of Alamo Lake, south of the Bill Williams River, north of Bouse, and east of Parker. I takes about 3 hours to get there by car — well, by Jeep, since a car can’t make it on the sometimes sandy, sometimes rocky dirt roads — and about 40 minutes to get there by helicopter. The idea was to take day trippers out to the town site, let them walk around with a BLM self-guided walking tour brochure, give them some refreshments when they’re done, and fly them back to Wickenburg. The trip would cost $495 for up to three passengers.

Miners houses at Swansea Town SiteYou might be asking why I need a permit to use public land. BLM, in case you’re not aware, stands for Bureau of Land Management. It’s a part of the Department of the Interior. Of the Federal Government. These are government managed lands that belong to the people. And the people can use them, as long as they follow certain rules. Among those rules are that if you want to make money by operating a tour or anything else on BLM lands, you have to get a permit.

I applied for that permit in December. It cost me $80 that was not refundable and there was no guarantee that I’d get the permit. Talk about gambling!

Of course, I didn’t get any response at all to my application. I followed up in January. That’s when I was told they needed more information, like proposed landing zones. So I took my helicopter, which was brand spanking new at the time, and my GPS, and John and Lorna, and flew out to Swansea. I landed on my preferred landing zone, which was near the middle of town, and walked around taking GPS readings of the places that would work as landing zones. I came up with about seven of them. I also took photos. One photo showed my preferred landing zone, which just happened to have my helicopter in it.

When I got back to my office, I fed the GPS coordinates into my mapping software to produce a topo map with the coordinates on it. I then numbered them in order of preference. I took the photos from the flight, stuck it in an envelope with a cover letter and the map, and sent it to BLM in Lake Havasu.

A few days later I got a message on my voicemail from BLM scolding me for landing at Swansea. It was my understanding that as a private citizen on personal recreation (not for hire), I was allowed to land on BLM land, as long as it wasn’t wilderness area or my landing would cause damage (common sense stuff). So I wrote a letter back to them. They replied grudgingly, in writing, that I was right. It’s one of those letters you keep, if you know what I mean.

Next, they told me they’d have to do an environmental impact study. This irked me for two reasons:

  • The majority of people who come to Swansea do so on ATVs and some of them have no qualms about tearing up the desert with their fat little tires. They don’t care about archeological sites or desert tortoises. Irresponsible. Yet when I land, my vehicle touches the ground in precisely two long places — where my skids touch down — and I don’t damage a thing.
  • This environmental impact study, which I thought was a waste of time and money, would be done with taxpayer dollars. I’m a taxpayer. And it made me wonder how much other wasteful spending BLM did.

But you can’t fight them. You really can’t. So although I voiced my protest and even wrote to my senators and congressmen, I had no choice but to wait.

In actuality, what I did was write off the $80 as a bad investment and swear I’d never send another dime to BLM.

Time passed. The guy who was working my case retired. I really didn’t expect to ever hear from BLM again.

Then, in December, my cell phone rang while I was at the airport putting away the helicopter after a flight. It was a new person from BLM. He introduced himself and said he was working on my application.

“Bad news?” I asked, figuring he was calling to say that it had been turned down.

“Well, no,” he replied, sounding a bit surprised. “At least I don’t think so. We’re almost done with the application and it looks like it will be approved.”

I tried not to sound shocked. He went on to tell me that he’d need BLM listed on my insurance policy as an additional named insured (no problem). We then had a very pleasant conversation about Swansea and what a great place it was. He was very friendly and knowledgeable and a real pleasure to talk to. I wrote his name and phone number down so I could follow up.

Of course, I lost that information. (if you saw my desk, you’d know why.)

Months passed. Then on Thursday of last week, my BLM man called again. He wanted to put the permit in the mail, but needed the insurance. No problem, I assured him. I’d fax it over. He gave me his name and fax number. (Can you believe I lost them again?) Today, I called the office, got the information I needed, and faxed over the insurance. And when I got home from work the permit was in my mailbox.

I still can’t believe it.

Now I know my original contact had warned me that the process could take as much as six months. Well, he really said 180 days. But maybe he meant 16 months? Or 480 days? Because that’s how long it took. The government doesn’t exactly move quickly. (Look at New Orleans after Hurricane Katrina.)

The permit is a simple piece of paper. The letter that came with it has some restrictions that are easy to live with. Only 3 allowed landing zones — none of which is my preferred, but one of which is very good. A maximum visit of 2 hours — as if there will be someone there with a stopwatch to time us. No overnight camping. No more than four people total — that’s all that my helicopter can seat anyway, so it would be impossible to bring more.

My contact told me he needs to chat with me before I start using the permit. i’ll call him on Thursday.

In the meantime, I’m looking forward to adding the Swansea Ghost Town tour to Flying M Air’s Web site.