Tag Archives: Kingman

How Much, How long?

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The financial dynamics of selling helicopter rides.

I went down to Goodyear, AZ yesterday to offer helicopter rides at the Goodyear Balloon & Air Spectacular. This was my second year doing rides at the event; last year I did them at Glendale as a subcontractor for another helicopter operator. This year, when the event was moved to Goodyear (a Phoenix-managed airport), the paperwork requirements were more stringent. The other company couldn’t get their paperwork together on time. They dropped out. I had all my paperwork in order. I did the show without them.

First I need to say something about the show. Formerly known as the Thunderbird Balloon & Air Classic (and still run by a company of the same name), the event is a combination balloon gathering and air show. The balloons, which can only fly early in the morning or in the evening, do their thing in their time slot. I wrote last year about walking among the balloons during the nighttime glow and about arriving at the airport as the balloons were departing at dawn. It was an incredible experience. Oddly enough, most people don’t go to the show for the balloons. They go for the air show which goes on during the day. There are aerobatic displays, war birds, F-16s, and this year, the Blue Angels. On the ground, there are food vendors, car and motorcycle dealers, navy recruiters, carnival rides, and souvenir sellers. There is literally something for the whole family. And although it ain’t cheap to attend — $15/adult, less for children and seniors — it’s a great event for a family to attend together: outdoors, surrounded by history, technology, and carnival food.

This is an extremely professionally run event, with excellent management and crowd control. The entertainment is top notch and the announcer is incredible. There’s no shortage of staff members to help with a problem. And the Air Boss, who works behind the scenes with the pilots and airspace, is safety-conscious, reasonable, helpful, and well…professional. I cannot stress what a pleasure it is to work at an event that’s so well run.

Unfortunately, the new venue at Goodyear had a bit of a dust problem. Instead of being on pavement like the vendors were at Glendale last year, they were on dirt. Which turned to dust. Even the water truck couldn’t keep up with it. Thank heaven it wasn’t windy like it always is in Kingman for the Mohave County Fair.

And unfortunately for us, my landing zone was about a mile away, near the main terminal building. (On concrete, thank heaven.) So we had to provide transportation from the ticket sales area to the LZ and back. The folks I was supposed to fly for were going to provide transportation via golf cart. We didn’t have a suitable golf cart, so we used Mike’s truck.

I say “we” because when I realized I’d be doing the event without the other helicopter company, I had to get together a full ground crew. For me, a full ground crew consists of three people: a money person to sell tickets, answer questions, and hold the money and two loaders who do safety briefings and escort passengers to and from the helicopter. (We do hot loading, like most helicopter operators do, and I don’t want anyone walking unescorted or unsupervised near the helicopter while the blades are turning.) In a pinch, with a secure LZ, I can do with one experienced loader (my husband, Mike), but I really like two. It speeds up the loading/unloading process by having one crew member on each side of the helicopter.

DarleneDave
Our great ground crew: Darlene and Dave (photos by Dave and Darlene).

I should point out one thing here about the R44 helicopter. The main rotor blades are 10 to 12 feet off the ground (depending on RPM and rotor droop) so the possibility of someone getting hit on the head by the blades is remote, especially at 68% RPM, which I maintain during loading/unloading. That’s one less thing to worry about when hot loading.

Me in the Pilot SeatBecause the LZ was so far from the rest of the venue and there were aerobatic displays going on while I was giving rides, I couldn’t fly past or around the venue to attract future passengers. That turned out to not be a problem. We had a steady stream of riders for our 8-10 minute rides. And, when the Blue Angels were done flying at about 4:15 PM, I started up and flew just about nonstop until 7:15 PM.

Here’s where the finances come into the picture. Last year, the other helicopter operator charged $45/person for 10-minute rides. Of that, I got $35, which I thought was a fair price for the ride. They did the money stuff and provided transportation to/from the LZ, which was about 1/4 mile from the ticket booth that year. (Easy walking distance, but who likes to walk?) They also provided one ground crew member, but since they were flying a helicopter, too, he mostly dealt with loading/unloading that helicopter. So Mike came along and took care of my passengers.

At $45/person, I flew 131 people last year over a 3-day period. To date, that’s my second-best gig, surpassed only by 2005 at the Mohave County Fair (150). I personally could not believe that so many people were willing to lay out $45/person for a ride. To put it in perspective, for about $120 a person can get a 25-minute helicopter flight over the Grand Canyon with Papillon. That’s a more memorable flight than 8-10 minutes over Sun City.

Yet this year, when I went to the Mohave County Fair and tried to sell 8-10 minute flights for $35/person, I had very few takers. I had to resort to Plan B, which offered 3-4 minute rides around the fair for $15. That kept me busy. In Congress, I did 5-minute rides for $20 around Congress. I had a line for 3 hours straight and probably could have sold the same rides for $25 without losing a single passenger.

So what I learned during the year (or thought I learned) was that I could keep flying if I priced the rides at a price most people would consider cheap. I want to keep flying. Sitting on the ground, spinning my blades while I wait for a passenger burns fuel without earning revenue or paying my ground crew. The problem is, if I make the rides too cheap, I don’t make any money. Duh.

At yesterday’s event, I offered the rides at $35/person, which was what I would have gotten if I’d flown with the other company anyway. I’m not greedy, but I do have loan payments to make. The result was a steady stream of passengers who couldn’t believe how cheap the rides were.

So what’s expensive in Kingman, AZ is cheap in Goodyear, AZ.

Our flight path, in case you’re interested, left Goodyear airport heading southeast. I flew straight down to the Phoenix International Raceway (PIR), where they have NASCAR events, and came back to the airport. There were cars on the track (not NASCAR) for much of the day, and people riding quads and fishing along the Gila River, which we crossed in two places. At night — because I flew for over an hour after sunset — I flew more to the east, trying to stay in a well-lighted area and give my passengers something to see. At night, the city is a blanket of lights in every color and it really doesn’t matter what you’re looking at. It’s just so darn pretty from the air.

Maria and MikeAlthough it was a 3-day event, I missed the first day due to a miscommunication. (Long story and please don’t ask me to tell it because I’m still pretty pissed off about it.) Yesterday was the second day and we did pretty well. Unfortunately, there are limitations on when I can fly. Those limitations are imposed by the Air Boss, who is basically an air traffic controller during the event. Keep in mind that the air show part of the event runs all day long and has many performers. Some of them simply don’t like operating while a helicopter is making flights in and out of the airspace. And in other instances, the Air Boss himself might consider my operations a hazard while other performers are on. So throughout the day, I’d be asked by the Air Boss to stay on the ground. These stoppages could be as short as 5 minutes or as long as 90 minutes. They broke up the flying day, limiting the number of people I could fly.

This happened last year, too, but there weren’t as many of these breaks so they didn’t affect me as much. This year, they really put a damper on things. People who showed up at the booth at 1:30 PM, ready to fly, were told they had to wait until 4 PM. Not everyone wanted to wait. And I certainly didn’t want to sit in the dusty booth waiting for the green light. But when 4:15 rolled along, I started flying again — for 3 hours straight.

Unfortunately, we had to skip today at the show. That’s not so bad. Mike is fighting a cold and he needs the rest. And I’m still exhausted from flying so long after nightfall — it takes more concentration, at least for me, and it really wipes me out.

Now if you’re doing all the math and coming up with some really big numbers for our ride revenue, remember a few things. It takes (and costs) more than just fuel to operate a helicopter. My insurance alone costs $60/hour (based on my current 200-hours per year flight level). And then there’s the reserve for the overhaul my helicopter will need at 2,200 hours — that currently costs $185,000, which is about $85/hour. There’s regular maintenance (at $50 to $75/hour), fuel (at about $4/gallon), oil (at about $5/quart), and hangar rent (at several hundred dollars a month). There’s additional costs to comply with service bulletins (SBs) and airworthiness directives (ADs). There’s advertising with signs, banners, brochures, and business cards. There’s business licenses and drug testing program fees and credit card acceptance fees. And there’s state and local sales tax, which must be paid out of every qualifying revenue hour — including rides. (Although we charged $35/person, $2.68 of that goes to Maricopa County and the City of Goodyear with its total 8.3% sales tax rate.) On an event like this, there’s also the cost of the ground crew, which must be transported, housed (in some instances), fed, and paid. There’s also the cost of operating the helicopter to get from its home base to the event location — cost that has no revenue associated with it. And let’s not even talk about the cost of equipment such as shade structures, tables, and chairs for a booth; a camper that can sleep up to 8 for overnight events; and a truck to haul all of this stuff around on the ground.

As you can see, the math isn’t as simple as saying 60 rides x $35 per ride – fuel costs = big profit. That’s the formula some passengers try to use. I only wish it were that simple.

What did I learn about this past weekend’s event? Confirm and reconfirm all the information I get. Stay involved in the setup process from the beginning. Don’t miss any meetings. Have a ground crew ready and waiting if needed.

And if they want to pay $45 per person for a ride, let ’em.

Many thanks to Darlene and Dave, Ground Crew Extraordinaire, for taking photos at the show and sharing them with me so I could put them here.

Helicopter Rides at the Mohave County Fair

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Our second try at this venue is a success.

This past weekend, we headed up to the Mohave County Fair in Kingman, AZ, to sell helicopter rides. It was the second time we’d participated at the fair, and although we didn’t take as many passengers as last year, we did do better financially.

This was a “trial” event in several respects.

First, I’d bought a 21-foot travel trailer specifically for events like this one. This was a three-day event (at least for us) and there were four of us. Two hotel rooms for two nights plus three meals a day would have cost a fortune, eating into our profits. And Mike had to drive up to Kingman anyway — we had a lot of gear to bring with us and I wouldn’t be able to take four people plus luggage plus gear in the helicopter. So he pulled the trailer up and we parked it, like last year, at the edge of our landing zone. It comfortably fit all four of us for the weekend and allowed me to stock up on breakfast and lunch foods so we wouldn’t have to go out to eat every meal.

Some minor problems we noticed with the camper setup: if one or more of the crew doesn’t understand the importance of water conservation, a single shower can wipe out the contents of the freshwater tank — and fill the graywater tank. This happened on two occasions; one of the crewmembers liked long showers. In the future, we need to brief the crew about this. While we had access to fresh water at this venue, it’s unlikely that we’ll have access to water at every venue. That means 40 gallons has to last the whole stay. Also, if the location is cold at night, we’ll need more blankets or have to run the heater overnight. The tent-like bed covers don’t do a good job of keeping out the cold. (In fact, my tent does a better job.) So climbing into bed and closing the privacy curtain on a cold night is a very bad idea. And the tent areas certainly didn’t keep the outdoor sounds outdoors. The worst was from a carnival ride nearby called Crazy Loops (or something like that). It was a vertical circle with a roller-coaster-like track running on the inside. They’d load up the people and then rock the cars back and forth on the circle until they finally reached the top. Then the operator would stop the cars, inverted, giving all the passengers a good chance to scream their brains out. He’d release the cars and they’d do a loop or two, complete with more screams, before he let them come to a stop at the bottom. Inside, at 10 PM when we were trying to sleep, we’d hear the screams and the loud rushing sound of the cars as they moved on the tracks. We also heard the rock music from another nearby ride, which seemed to get louder at night. We’ll be stocking earplugs for the next gig.

Otherwise, the camper was perfect. Small, easy to tow and park, lightweight so it doesn’t suck fuel out of the truck. Mike only burned 1/2 tank of fuel on the 130 mile drive — and I guarantee that he wasn’t driving at fuel conservation speeds. The fridge held all the food we needed and more. There was plenty of storage space for each person’s clothing and toiletries. The dining area and sofa made two separate hanging out places. Comfy for four people, a dog, and a bird.

Another trial was our use of complete strangers for ground crew. I’d found a helicopter student pilot at a Phoenix-area flight school and asked him to bring his wife. I needed two people: one to help Mike load and the other to take the money. But I was hoping to do this without having to convert the sofa into a bed at night. The solution: invite another couple.

They did their jobs okay — we kept track of all the money and maintained a safe landing zone. But they were a bit too meek to really sell the rides. You see, when a person is sitting on the fence (so to speak) about taking a ride, the person at the counter has to go into hard sell mode and make them want it. These folks couldn’t do it. Mike and I, when we were near the sell table, had no trouble convincing visitors to the table to fly. But more than once, while sitting in the helicopter waiting, I saw people approach the table, talk to my ground crew, and then walk off. While I’m not saying they should be able to sell to everyone who comes by, I think that a more aggressive or less laid back sales person would have gotten us more business. It might have something to do with age — they were in their early twenties. I think some young people just lack the confidence or courage to step up and play the ball hard.

Ah, if only I could import a few New Yorkers for the job.

But they were certainly pleasant and easy to live with for a few days. And that’s important, too. Who wants to be stuck at a fairgrounds with people they can’t stand?

This also turned out to be a trial for a new pricing structure. Last year, we did the rides at $25 per person and barely broke even. This year, I was offering the same ride (well, maybe a tiny bit shorter) for $35 per person, with a reduction to $30 per person if there were three people on board. I had banners hung on the fence with this pricing information. Friday was a bust because high winds kept me from flying. (I don’t like to do rides with winds 25 knots gusting to 35 knots. Oddly enough, my passengers don’t like it either.) But on Saturday, things were slow to pick up. I’d hired two people to help out and all I could imagine was the tiny revenue stream going into their pockets while I took a loss. So I introduced another pricing scheme, a “Show Special.” We’d do rides just around the fairgrounds for $15 per person. We took down the other pricing banners and my ground crew started selling rides.

Mind you, I felt terribly guilty about selling these rides. They were about 3-1/2 minutes long — that’s all! — but people we lining up to get on board. And no one was disappointed. We still sold a bunch of “extended rides” at the old pricing. So I kept flying and the money kept coming in. We did the same on Sunday, too. I don’t know how many people I flew — I didn’t keep count and my ground crew weren’t using the tickets I’d bought for the event consistently. But I figure I must have flown at least 120 people.

Doing helicopter rides at a fair or any other event is hard work. Don’t let anyone tell you otherwise. And this venue was very difficult. Although the landing zone was nice and big, it was bordered on one side (closeby) with a 6-foot chainlink fence, on another side with parked cars, and another side with our camper and the carnival beyond it. Overflying the carnival or the cars was not an option. That left the fence or the empty part of the parking lot, which had wires at the far end and I-40 beyond it. The wind was blowing from that direction, making it great for taking off but really crappy (and very tricky) for landing. And since the area wasn’t paved, I created huge dust clouds every time I landed. The dust would blow right into the carnival area, making a few of the ride operators pretty pissed off. (Last year, the wind was blowing the opposite direction, keeping dust out of the carnival but giving me a tailwind for takeoffs. I prefer that. If you can take off with a tailwind, you know you can land with a headwind.)

Of course, we did have water and a sprinkler to try to keep the dust down. It worked reasonably well, especially when I was doing longer rides. Mike had the sprinkler set up in the landing zone and would turn it on while I was flying. As I came in for landing, he’d turn it off. When I was out for 8 minutes at a stretch, the ground got good and soaked. But when I was out for 3-1/2 minutes followed by 5 minutes unloading/loading, my idle downwash did more drying than the wind did. Mike managed to flag down the fair’s water truck once and that made a world of difference — for about 2 hours.

Here’s now the whole thing worked.

I’d wait at idle RPM (68% or so) in the landing zone. No dust at idle speeds. Jen and Mike and Aaron would sell tickets. Mike would give the safety briefing, using the briefing card. Then he and Aaron would walk the passengers out to the helicopter. Mike would take two to the other side while Aaron took one to my side. They’d load the people up, make sure their seat belts were fastened, give them their headsets, and secure their doors. Then they’d walk clear of the helicopter and give me a thumbs up to indicate that I was good to go.

I’d greet the passengers, soothe anyone who was nervous, throttle up to full RPM, and say “Here we go.” Then I’d check the area for stray people, lift up, turn 90 to 180 °, and take off over the fence. So yes — every takeoff was a maximum performance takeoff. And that was the first big challenge, given that today’s population is very fat so I was heavy (but not over max gross weight) for every flight. Kingman is at about 3500 feet and it was in the 80s each day. The wind helped on takeoff but could not be relied upon.

I’d climb out over an unused horse racing track and over I-40, turning left as I flew. When I got up to altitude (at least 400 feet), I’d either continue the left turn back toward the fairgrounds for the short tour or follow I-40 through the pass to downtown Kingman. I’d point out things of interest along the way, customizing my “tour” for my audience. For example, if I had a little kid on board, I point out trucks and trains (“Don’t they look small?”) and if I had adults who lived in Kingman on board, I’d point out old Route 66 and certain intersections to help them get their bearings.

I’d circle around on both flights to come up along the east side of the fairgrounds, where I’d start my descent. Then, depending on how the wind was blowing, I’d either come in over the track or circle out over I-40 again and come in from there. I always had a cross wind or, in some instances, a tail wind, so I had to be careful about descent rates. And, when the wind gusted, I had to really work the pedals to keep the helicopter steady. Didn’t want to look sloppy and scare off spectators that were potential customers. I’d approach over all that dirt and, if I didn’t get within 10 feet of the wet area, I’d send up a huge cloud that probably took a ton of paint off my rotor blades.

I’d set down and ask my passengers how they liked it. Then I’d hand out helicopter toys to kids under 12. Mike and Aaron would offload the passengers, send them back to the entrance of the landing zone, and wave the next group over.

Repeat.

We worked until it got dark on Saturday and called it quits at 3 PM on Sunday.

We packed up and flew home soon afterward. I did one last minute ride for two passengers while Mike pulled out of the fairgrounds with the camper and our two helpers waited for their ride home. Then a quick trip to the airport for fuel and off we went. We got back to Wickenburg around 5:30 PM.

In all, it was a good weekend — although I think it could have been better. I was able to pay my helpers and make some money for Flying M Air. We’ll probably do the fair again next year. But after doing some quick calculations on costs, I realized that it was unlikely that we could make money at the upcoming Graham County Fair in Safford — especially since it was so far away. I canceled our appearance yesterday.

Today, I spent a half hour vacuuming fine gravel from the floor of my helicopter and washing the dust and fingerprints off the windows. I didn’t have time to wash the whole helicopter — I’ll do that tomorrow before it gets hot.

Next big event: the Goodyear Balloon Classic and Air Show (formerly the Thunderbird Balloon Classic). That should be a good gig. Best of all, I’ll be landing on pavement and the folks who hired me will provide the ground crew.

2005 News

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Old news from my old Web site.

December 22, 2005
Informit.com has released my latest article for them, “TV to Go: Watching Video on Your iPod.”

December 19, 2005
How often do you get to land a helicopter right next to a major roadway? I did it at the beginning of the month for Don Green, who was photographing a bridge under contruction further up the road. He was kind enough to take a photo of me with Zero-Mike-Lima and e-mail it to me today. Is that helicopter RED or what?

December 15, 2005
Just got my advance author copy of QuickBooks Pro 2006 for Macintosh: Visual QuickStart Guide. It should be in stores within the next few weeks — just in time for a new year accounting software change.

December 14, 2005
Did my first Classic Rock Cuts radio show on KBSZ-AM. Many thanks to Miss Holley King, the Rock-a-Billy Queen, for helping me out, teaching me how to use the board, and e-mailing me a bunch of Webcam images (including this one) while I worked.

December 10, 2005
Took delivery of 28 baby chicks today! Unfortunately, I only ordered 12. Even worse, all the extra chicks, which were packed in for warmth in shipping, are males! Anyone want a rooster?

December 9, 2005
My Mac OS X 10.4 Tiger Visual QuickStart Guide has been translated into French! Just got my author copy today and it’s just as big and fat as the English version.

December 5, 2005
Have just begun the major project of upgrading my Web server to Mac OS X 10.4 Tiger Server. I’m sick and tired of the unreliable operation of WebSTAR and want to take advantage of all the cool Web publishing tools Mac OS X Server has built in. If you’re interested in this project, follow along in the “Call Me a Geek” category of Maria’s WebLog.

November 27, 2005
Just returned from a very short trip to the New York City metro area for Thanksgiving with my family. I hope everyone had a great Thanksgiving!

November 22, 2005
Just put the finishing touches on my latest book for Peachpit Press, QuickBooks 2006 for Macintosh: Visual QuickStart Guide. Look for it in stores in December.

November 18, 2005
Informit.com has published my latest article, “Yes! You Can Use Your GPS With Your Mac!“

November 14, 2005
I decided to simplify my podcasts and have merged Maria Speaks and Maria Speaks Plus into the original Maria Speaks podcast. I’m also actively seeking suggestions on topics for future podcast episodes.

November 13, 2005
Just finished up a busy weekend that included two big charters for Flying M Air: I took two people to Sedona and three people to the Grand Canyon.

November 10, 2005
MacDirectory’s Winter 2005/6 issue includes a rave review of my Mac OS X 10.4 Tiger: Visual QuickStart Guide. Read more on the companion Web site for the book.

November 7, 2005
After a careful comparison of service quality, I’ve decided to shift from Amazon.com to Barnes & Noble.com as my source for books—and my preferred vendor for my books. B&N simply offers better service. Bear with me as I change links throughout my site.

November 5, 2005
Went to a nice airport open house in Boulder City, NV. Mike flew us up in his plane. It was a real pleasure to go to a small-town airport event that was so well organized with so much to do and see.

October 30, 2005

Just had a great weekend in Glendale at the Thunderbird Balloon Classic and Air Show. Flew a total of 131 passengers in my R44, doing rides during the weekend-long event. Best of all, I got to park next to a pair of F-16 fighters while waiting for passengers.

October 20, 2005
I’ve discovered enhanced podcasts. Learn more on the Maria Speaks home page.

October 14, 2005
I couldn’t resist. I had a spare iSight camera with nothing much for it to do and decided to use it as a Webcam. So now you can watch me work. I put the image at the bottom of the Home Page. We’ll see how long it lasts. I’m not so sure I want to give my editors the ability to keep tabs on me when a deadline approaches.

October 10, 2005

My podcast, Maria Speaks, has finally appeared in the iTunes Music Store’s Podcast Directory. Search Podcast titles for Maria and it’ll come up. I seem to have caught a cold, but if I don’t sound too nasal, I’ll add a few episodes this week.

October 8, 2005
Just got back from a week-long trip to Maine. The fall colors were a bit disappointing, but I did get to experience two weather phenomena that I seldom see: fog and rain. Had a great time, but it’s good to be back in sunny Arizona.

October 1, 2005
Had a great time doing a presentation at the Tucson Apple Store. Had a good turnout with lots of folks who had great questions and tips. Thanks very much to the Apple Store folks for letting me come by.

September 26, 2005
After experimenting with podcasting by publishing KBSZ’s podcast, I finally got around to recording episodes of my own. Called Maria Speaks, it’s a sort of audio blog that includes information about my work and some tips and tricks for Macintosh users. To subscribe, use the URL http://feeds.feedburner.com/

mariaspeaks. I’ll also be publishing transcripts for entries related to a specific book on that book’s companion Web site, accessible from LangerBooks.com.

September 25, 2005
Had the weirdest flying day of my life: picked up two campers on top of a remote mesa, dropped 1000 golf balls onto a golf course green, and practiced flying in formation with a car. Want the details? Read more on Maria’s WebLog.

September 20, 2005
Mac OS X 10.4 Tiger: Visual QuickStart Guide has been translated into Dutch!

September 19, 2005
Just got back from a 4-day helicopter gig at the Mohave County Fair in Kingman, AZ. I took well over 100 people for helicopter rides — many of them for their first flight! Many thanks to Betty and Phil at the fair for helping make this a smooth (and profitable) gig.

September 14, 2005
Well, that didn’t last long. I gave notice at my coffee shop job. Too much time away from my office and too many editors asking for articles. I need to get back to my real work!

September 10, 2005
Finally completed the tale of my roadtrip. Read up in Maria’s WebLog.

September 6, 2005
I’m starting a job at the Old Nursery Coffee Company in Wickenburg. I’ll help out at lunchtime during the week, making sandwiches, espresso drinks, and smoothies, until the permanent helper returns from an Alaskan “fish camp” in November.

September 1, 2005
Just found out that a lot more people are reading Maria’s WebLog than I thought. It appears that my travel stories have become quite popular. Now if only I can find the time to write up the last day’s story…

August 31, 2005
Did a fun helicopter charter out of Prescott yesterday with three folks dropping paint bags to mark the corners of their remote property. I’m still trying to figure out why they chose lavender paint.

August 30, 2005
Made a last-minute trip to the FileMaker Pro Developer Conference at the JW Marriott Desert Ridge Resort today. Got a personalized demo of FileMaker Pro 8 and can’t wait to start using it.

August 26, 2005
Informit.com has published an excerpt from my book, Creating Spreadsheets and Charts in Excel: Visual QuickProject Guide, titled “Building a Budget Worksheet in Excel.”

August 25, 2005
I’m back from my trip. I put about 4,500 miles on my Honda S2000 visiting 9 states in 16 days. My favorite places: Goldfield, NV; Cedarville, CA; Redmond, OR; Hood River, OR; Walla Walla, WA; Lewiston, ID; McCall, ID; and Cascade, ID. You can read all about my trip in Maria’s WebLog. Thanks to the folks who used my special roadtrip e-mail address to suggest possibilities.

August 20, 2005
My 60th book, Quicken 2006: The Official Guide is now available. You can find this book at Amazon.com. All support for my Quicken books is on the McGraw-Hill/Osborne Web site.

August 15, 2005
My latest eBook, Maria’s Guide to Pubishing an iTunes-Compatible Podcast, has been picked up for distribution on David Lawrence’s 10QuickSteps Web site.

August 9, 2005
I’m off on a road trip. My search for a new home begins with a 19-day journey throughout the U.S. northwest. Follow my progress in my blog. If you live up that way and want to try to sell me on your town, e-mail me at roadtrip@theflyingm.com. No support questions, please—I’m on vacation!

August 8, 2005
I was taday’s guest on KBSZ-AM radio’s “Around the Town” show here in Wickenburg. Host Pete Peterson asked me about the podcasting work I’m doing for KBSZ as well as my recent books and helicopter tour business. Want to hear me? Visit www.kbsz-am.com and click the Podcasts link. The KBSZ podcasts are also available for subscription from the iTunes Music Store.

August 5, 2005
Informit.com has published my article, “Creating a Photo Book with iPhoto.”

August 4, 2005
I just finished my newest eBook, Maria’s Guide to Publishing an iTunes-Compatible Podcast. You can learn more about this book on the Maria’s Guides Web site. And if you subscribed to the LangerBooks.com notification list, check your e-mail box for a 20% off offer on the book—the offers went out today.

July 31, 2005
Flying M Air ended the month on a high note. In the past week, I’ve done 4 custom charters: 2 in the Wickenburg area and 2 to Sedona. (And I thought summer would be a dead season!)

July 29, 2005
Informit.com has published my article about Mac/Windows file sharing, “Setting Up Macintosh & Windows File Sharing.”

July 28, 2005
Appeared at the Las Vegas Apple Store this evening. Many thanks to the folks at Apple for having me.

July 25, 2005
My production Mac, a dual processor G5, is comatose. I dropped it off at the Chandler Apple Store for a new logic board. This $715 repair (ouch!) should be finished by Friday.

July 24, 2005
I’m back from Howard Mesa—at least for a while. It was an interesting and relaxing month away.

July 22, 2005
Informit.com has published the update to my Faxing with Mac OS X article, “Throw Out Your Fax Machine. All You Need is a Little Tiger.” (Hey, I don’t name them, I just write them.)

July 18, 2005

Apple’s eNews newsletter included instructions for getting a free copy of my eBook, Maria’s Guide to What’s New in Tiger. This offer is only available until July 31, so act now if you want your copy for free. Many thanks to Apple and Peachpit Press for making this offer available.

July 15, 2005
Informit.com has published my article on Widgets, “Widget Watch: Dashboard Widgets to Download Now.”

June 25, 2005
Well, I’m off to the middle of nowhere: Howard Mesa, AZ. Although I’ll be back once in a while during the summer, don’t expect many updates to this site. I’m going off-the-grid in the cool, high elevations of northern Arizona and I plan to enjoy every minute of it. I’ll be updating my blog while I’m away, so check in there if you want to see what I’m up to.

June 24, 2005
Finished my latest book revision. Sadly, I can’t say what it is! Look for it in stores in August, when I can reveal the big secret.

June 17, 2005
Just moved all downloadable files and book excerpts to a new, faster server. If you have trouble downloading any of these files, please use the Web Feedback form to report it.

June 16, 2005
Got the French translations for two of my books in the mail today: Creating Resumes, Letters, Business Cards, and Flyers in Word: Visual QuickProject Guide and Creating Spreadsheets and Charts in Excel: Visual QuickProject Guide.

June 15, 2005
Just updated my Calendar to add two rescheduled Apple Store appearances, as well as a helicopter rides gig in September.

June 4, 2005
Two good things today: First, our shed was finally delivered to our property at Howard Mesa. I’ll be going up there for July and August to escape the heat of Wickenburg. Second, I had a great presentation at the Chandler Apple Store. Many thanks to the folks there for hosting me. And if you’re wondering how I survived about 450 miles of driving in one day and was fresh enough to do an Apple Store appearance, here’s the answer: I didn’t. I flew. Total flight time was only 3.5 hours. Sure beats the 8 to 9 hours it would have taken by car!

June 1, 2005
Looking for a good deal on my books? I just discovered that Informit is selling all current Peachpit Press titles I’ve written for 30% off—if you’re an Informit member. Go to Informit.com and create a free account. Then click here to view a list of the books. That link will also display all of the articles I’ve written for Informit, all of which are free to read online.

May 28, 2005
Had a great time doing a presentation in the Biltmore Apple Store. The crowd may not have been large, but it was enthusiastic, and full of questions that I could answer. Many thanks to Robert and the other folks at the Biltmore store for having me.

May 27, 2005
Just got a call from my editor, Cliff. He was pleased to tell me that Mac OS X 10.4 Tiger: Visual QuickStart Guide is currently the #5 computer book. Cool!

May 20, 2005
InformIt has published my latest article on their Web site, “Publishing Your Photos on the Web with iPhoto.”

May 18, 2005
Added excerpts for my two new Maria’s Guide eBooks to the Maria’s Guide Companion Web site.

May 17, 2005
I just released the second eBook in the Maria’s Guide series: Maria’s Guide to Writing a Book Proposal. This book, which sells for $9.95, is available for immediate download via BitPass.

May 16, 2005
I’m the featured author on Peachpit Press’s Web site this month. Look for me right on the Peachpit home page! (Now cool is that?) Peachpit has published details about my Tiger Book Tour on its Web site. You can find other information about my upcoming appearances on my Calendar page.

May 15, 2005
Just got back from a weekend camping trip to the Groom Creek Horse Camp in Prescott, AZ. This excellent facility is one of a few campgrounds in the state that allow people to camp with their horses. We were part of a big group that included the Wickenburg Horsemen’s Association and the Morgan Horse Association (of Prescott). There were great rides every day, up in Prescott’s cool pines!

May 13, 2005

It’s final! I’ve sold the 5-unit rental property I owned here in Wickenburg. That’s a big weight lifted off my shoulders. Best wishes to the new owner. (Better her than me!)

May 12, 2005
Informit has published an interview with me called “Ten Questions with Mac OS X 10.4 Tiger: Visual QuickStart Guide Author Maria Langer.” The article page also has a link you can click to buy the book for 40% off—heck, that’s cheaper than I can buy it!

May 9, 2005
Finished my first eBook in the Maria’s Guide series: Maria’s Guide to What’s New in Tiger. This eBook, which was written to introduce Mac OS users to the new features of Mac OS X 10.4 Tiger, sells for just $9.95 and is available for immediate download via BitPass.

May 7, 2005
Just got back from a helicopter trip to Georgetown, CA (near Sacramento). It was about 11 hours round trip. You can read the details in Maria’s WebLog.

May 5, 2005
Had a busy day with Apple. First, I took part in an AppleCare Vendor Fair in Elk Grove, CA. Later, I did a presentation at the Apple Store at Arden Fair, Sacramento, CA. Had a great time and met a lot of really nice people.

April 29, 2005
It’s out! My Mac OS X 10.4 Tiger: Visual QuickStart Guide was released today with Mac OS X 10.4 Tiger. Look for it in bookstores or on Amazon.com.

April 26, 2005
Next week, I’ll be flying out to the Sacramento area to do an appearance at an AppleCare Vendor Fair and the Arden Fair Sacramento, CA Apple Store. If you’re in the area, I hope you’ll stop by and say hello. Check my Calendar page for more information.

April 22, 2005
Updated my Calendar page to add some upcoming appearances at Apple Stores.

April 21, 2005
Appeared at an Apple Vendor Fair in Austin, TX. Got to meet a lot of the Apple support folks. Also, Apple has been plugging my book in its Apple eNews.

April 12, 2005
Apple Computer, Inc. has just announced the release date for Mac OS X Tiger: April 29th. Oddly enough, that’s the same day my book should get to bookstores!

April 8, 2005
Just finished up Mac OS X 10.4 Tiger: Visual QuickStart Guide. The book goes to the printer on Monday and should be in stores by month-end. Order your copy in advance from Amazon.com at a savings of 34% off the cover price.

April 2, 2005
Brought Zero-Mike-Lima to Buckeye Municipal Airport for their annual Air Fair event and took 65 people for rides. More the half the passengers, many of whom were kids, had never been in a helicopter before. Some of them had never been in any kind of aircraft! Had a lot of fun, even though I was flying nonstop most of the day. My thanks to the Buckeye Airport Manager for inviting me and helping to make the event a success.

March 29, 2005
What a nice surprise! Found translations of my Creating Resumes, Letterhead, Business Cards, and Flyers with Word: Visual QuickProject Guide and Creating Spreadsheets and Charts with Excel Visual QuickProject Guide on my doorstep this morning. In Italian! The books are in a smaller format and kind of cute.

March 20, 2005
Just got back from a trip to Lake Havasu City, where I was offering helicopter rides for spring break at a local resort. What a waste of time! All those kids care about is beer and boobs. Needless to say, I won’t be back next weekend.

March 14, 2005
Have finalized arrangements with the airport manager at Buckeye Municipal to offer helicopter rides there for their upcoming Air Fair on April 2. If you’re in the Phoenix area, I hope you’ll stop by for a visit — and maybe a ride!

February 24, 2005
I just discovered that you can link to my InformIt articles on Peachpit’s Web site. The benefit: the articles can be read without looking at all the advertisements for high-tech stuff on the page. The drawback: they’re still using a very old photo of me on the book/article list page. Ick.

February 23, 2005
I spent about two hours with iPhoto 5 this morning, creating the Flying M Air Memory Book, a photo album featuring photos from helicopter tours and destinations. The book will be available for sale on the Flying M Air Web site.

February 22, 2005
All the rain we’ve been having is getting a little too close for comfort. My office ceiling developed a leak that drips down about 18 inches from my chair!

February 21, 2005
Got my new business cards, rack cards, and post cards for Flying M Air. They all look great! I spent most of the afternoon distributing the rack cards at Wickenburg area businesses kind enough to let me display them.

February 18, 2005

I’m back at work on my Tiger book. Apple’s getting closer to software completion and I need to be on top of things to get my book out on time.

February 12, 2005
I “rescued” Arizona State Historian Marshall Trimble from the Kay El Bar Ranch in Wickenburg. He was trapped between a flooding river and a flowing wash and needed to get out. I picked him up in my helicopter, took him for a quick tour of the town, and dropped him off at the airport. My reward? An interview on the Arizona Almanac radio show.

February 9, 2005
Got my FAA Part 135 Certificate for Flying M Air. This means I can provide charter and air-taxi services with my helicopter.

February 1, 2005

Just set up a new WebCam for wickenburg-az.com and this one has live motion video! Check it out at http://66.218.237.73:81/Jview.htm and enter visitor as the User ID (leave the password field blank). It appears that WebCams are hot on wickenburg-az.com so I may be adding more in the future.

January 27, 2005
Have been playing with iCal on and off all day long, while writing about it for my Tiger book. Discovered a Web site where you can generate custom calendars based on Amazon.com book publication dates. So I created one for my books (just so I know when I’m supposed to be finished). Weird! Click here to subscribe.

January 23, 2005
Did some air-to-air photography with Jim Wurth and got a few good photos of Zero-Mike-Lima for my Flying M Air marketing material.

January 18, 2005
I’ve decided to try a mentoring program and am actively looking for people interested in writing computer how-to books. Click here to learn more.

January 15, 2005
Had a great day flying at Robson’s Mining World. Took 47 people up for rides — many of them for their first time. Many thanks to the folks at Robson’s for inviting me to be part of their anniversary celebrations.

January 13, 2005
I took Flying M Radio off the air today. It’s cool to broadcast, but not worth having my G5 turned on 18 hours a day.

January 11, 2005
Informit has published my latest article for them: “Absolutely the Last Article You Need To Read About Absolute References in Excel.”

January 7, 2005
It’s here! I went to Torrance, CA yesterday and managed to escape from LA with the new helicopter before the weather closed in. Photos to come.

January 3, 2005
Just accepted an invitation for a radio interview on KBSZ-AM, Wickenburg’s local radio station. Tune in to 1250 AM at 9 AM on January 5 (this Wednesday) to hear me.

January 2, 2005
Got back from a much-needed weekend away, in La Jolla, CA (just north of San Diego). We traded desert for seaside, basic American dining for gourmet cuisine. (The dining choices reminded me why people live in cities.)