Check and Tidy Up Your Credit

Take some time with your free credit reports and computer to clean up outstanding items.

I have very good credit and I work hard to keep it that way. I don’t ever want to be denied credit if I need it.

Start With a Clean Shop

The best way to keep your credit rating good is to follow a few simple policies:

  • Don’t sign up for a lot of credit cards. People (and, more likely, computers) who evaluate your credit look at the credit limits set up on your active credit card accounts to see what your potential total liability could be. $5000 here, $12,000 there, $9000 somewhere else — all that adds up, even if your outstanding balance is $0. After all, who knows if you’ll suddenly go on a credit card spending spree and max out all your cards?
  • Minimize personal loan use. A car loan is secured by a car. A mortgage is secured by property. A home equity loan is also secured by property. But personal loans aren’t secured at all. So if you go bankrupt, that’s just another loan a potential creditor would have to wait behind.
  • Speaking of bankruptcy, don’t go there. Declaring bankruptcy should only be used in dire circumstances — for example, you don’t have medical insurance and surgery or long-term treatment for something serious gets you in debt above and beyond your eyeballs. (Frankly, I think the government should provide medical coverage for these serious matters, but don’t get me started on that argument.)
  • Pay everything on time. Everything. Always. I’ve automated my payments through my bank account (not through my creditor’s billpay system) whenever possible. If online billing is not available, I set up to send a minimum amount to cover monthly bills so nothing is ever forgotten.
  • Don’t go into more debt than you have the ability to pay. This seems like a no-brainer, but people do it all the time. All your credit card minimum payments add up, you know. When they get to a point beyond what you can pay each month, you’ll be in serious trouble. And if you have a variable interest mortgage, remember that the monthly payments will go up soon (if they haven’t done so already) and you need to budget for that big increase. (If possible, refinance at a fixed rate or one that remains fixed for at least a few years. INGDirect has a great deal right now that you might want to check out.)

If you want to minimize interest expenses on revolving credit like credit cards, pay them on time in full every month. Not only will you save money — no interest! — but each month you’ll find yourself paying for just the things you bought in the previous month. Sure beats taking a year to pay off things you might not even have anymore.

Review Your Credit Report Regularly

Today, I took a few hours to download, review, and initial investigations for my three credit reports. It was an enlightening experience that gave me some peace of mind.

The U.S. government mandates that TransUnion, experíon, and Equifax must give you their version of your credit report once a year for free. To get your reports, go to AnnualCreditReport.com and follow the instructions that appear onscreen. You’ll have to provide your social security number and some other identifying information. You’ll then go to the Web sites of each credit report provider you selected (I chose all three) to request, view, and print your credit report. I got TransUnion’s and Equifax’s without any problem, but when I tried to get experíon’s, I entered a wrong number for a security question and was told I’d get validation info in the mail to proceed. Still, two reports were enough to get me started.

And no, you don’t have to subscribe to anything or pay $7.95 to get your credit score. (I was tempted to see the FICO number, but did not succumb.)

I found some incorrect information regarding my name (Equifax also has me listed as Maria Chilingerian, although I did not take my husband’s last name when we married and do not use the name at all) and addresses (both had a rental property I own as one of my residential addresses on file). Equifax had a bunch of former employers that were kind of scrambled up. I also found a number of outstanding credit card accounts that I’d opened in a store to get the 20% purchase discount (Old Navy, Pier One) that had never been cancelled. Equifax had a single “adverse accounts” item for an old Alltel bill I’d paid late after a dispute. Oddly enough, it was marked as paid, even though it showed up as an adverse item.

The reports color-code payment history, making it pretty easy to see how good (or bad) you’ve been at paying your bills on time. I was very pleased to see that all of my bills indicated that all payments were on time. I really do try hard.

Both companies offer online dispute investigation for items on the credit report. In each case, I logged in with special identifying information, navigated to the investigation page, and entered correct data or checked off items in a list. For example, I asked both to remove that rental property address and told them that a few credit card accounts indicated as open were now closed.

Prevent, or at Least Stop, Identity Theft

If I’d seen evidence of identity theft, there were boxes to check and forms to fill out to indicate that an item on the report wasn’t mine. This is the main reason everyone should review their credit report periodically. You can see what’s going on in your name and make sure someone else isn’t using your fine credit to finance their round-the-world cruise or new car. But in my case, although the reports were lengthy (I have a habit of taking advantage of those 0% credit card offers for exactly one year), I was personally responsible for initiating every item on them.

I should note here that I once did have my credit card number stolen and used for a handful of purchases before American Express, with the help of Sears, caught on. The whole thing took place over a period of less than a week and I was not held liable for the two charges that got through. No sign of this appears on my credit report. But if someone had opened a new account using my name and other identification information, that would have been very easy to spot.

Don’t Wait. Do it Today.

With identity theft running rampant and interest rates rising, it’s a good idea to go through your credit reports and tidy them up.

After all, who knows when you’ll want to refinance your home, buy a new car, or take advantage of one of those 0% interest offers?

The Ups and Downs of Ups and Downs

There’s always one in the crowd.

My company, Flying M Air, did helicopter rides at an airport event in Buckeye, AZ last weekend. I believe it’s called the Buckeye Airport Open House.

The Event

The folks at Buckeye really know how to put on a safe and fun family event. They had a D.J. playing music, classic and experimental aircraft on display and flying by, flight schools, an Army recruiter, fire trucks, a medevac helicopter, a crop-dusting helicopter, and parachute jumpers. They also had a bunch of food vendors and a train to take little kids on rides around the airport.

It was an annual event and this was our third year participating. Although attendance was down a bit this year from last year, we still managed to give about 50 rides, five of which were freebies awarded as raffle prizes.

The Airport staff had set me up on a ramp that connected the main parking area with the taxiway. This was an excellent location because it gave us plenty of space on pavement to operate and made it very easy for us to secure the landing zone. Best of all, it was within view of all attendees, so everyone got a chance to watch me take off and land. (Funny how normal helicopter operations can make their own “air show” for folks who don’t usually get to see helicopters operate.)

They were supposed to have a B-25 parked behind me, but the plane had some engine problems and couldn’t attend. I had mixed feelings about that. On one hand, I was glad that we wouldn’t have to worry about people behind my landing zone. On the other hand, I was disappointed for the attendees, because I knew they’d like to see the plane.

Just Say No to Long Lines

In the past, we’ve always been the busiest “vendor” at the event. During the past two years, I’d continued flying at least an hour after all the other vendors had closed up and gone home, just to work off the line that had formed. I clearly remember flying in at the end of a ride to see eight or ten people waiting in the shade under the wings of a parked aircraft on the ramp. They were waiting for me.

This year, we decided to keep the price the same but shorten up the rides a bit to prevent hour-long lines from forming. Our prices continue to rise — 100LL fuel is now more than $4/gallon at most airports — but we figured that with shorter rides, we’d still come out okay. I liked keeping the price affordable — $35/person — so people could afford to fly and to take their kids. (I always fly a lot of kids at this event.) So I aimed for the low end of our usual 8 to 10 minute flight range. Although actual ride length varied depending on the wind and maneuvers I needed to perform to avoid skydivers and other aircraft, most rides probably came in right around 8 minutes.

It’s important to note here that we never advertised the ride length. It did not appear on any sign. When asked, my ground crew — Mike, Darlene, and Dave — would tell passengers that the ride went out toward the town of Buckeye and came back on a different route. When pressed, Darlene gave out the usual 8 to 10 minute range. None of them were actually timing me. I’d timed the first few rides to make sure I had a suitable route and then stopped timing. I have better things to do when I fly than to watch the chronometer — like making sure the skydivers weren’t going to miss the mark and land on the taxiway in front of me as I approached. The passengers, on the other hand, could easily see how long the rides were by timing them as they waited.

The Route

The flight was a good mix of farmland, new development, and empty desert. I took off, following the taxiway parallel to Runway 17, then headed east toward downtown Phoenix. Early in the morning, it was hazy and the buildings in the distance were impossible to see, but as the sun moved across the sky and the air cleared a bit, details emerged.

We flew over some freshly sown farmland that was being irrigated. In this area, they use gravity to siphon water from a narrow irrigation canal through short lengths of tube that run from the canal to the beginning of deeply cut irrigation rows between rows of crops. The water flows down the rows and, as you fly over it, the sun reflects off its moving surface.

Beyond that, in another field, farm workers were cutting alfalfa. A cutting machine would drive up and down the field, neatly cutting the crop. Then another machine would gather the cuttings into narrow piles of the stuff. A third machine, paired up with a big open-backed truck, would come down the rows, scoop up the cut alfalfa, and dump it into the back of the truck. I found the process fascinating and watched its progress all day. To the south of that, beyond our flight path but still visible, plows worked on another field, sending up clouds of dust that blew back toward the airport in the strong breeze.

Next came a former farm field that had been prepared for a housing development. You could clearly see where the roads and sidewalks and homes would go. But construction had never begun and weeds were growing tall in many areas. Beyond that was a brand new housing development that hadn’t been there the year before. Probably about 200 homes, a school, and a park.

This is where we made our turn to the left, crossing I-10, rounding the east end of a tall hill, and following what I was told was McDowell Road heading west. Now we were over empty desert. Well, empty if you don’t consider the people illegally shooting at makeshift shooting ranges and the incredible amounts of trash dumped out there. We crossed this area with a tailwind, following a fenceline. Ahead of us, in the distance, we could clearly see the Palo Verde nuclear power plant. Below us were a few homes, then more, then more. About two miles from the airport, I’d make my radio call and start scanning the skies for jumpers. I’d turn final for the taxiway parallel to runway 17 and land at the ramp where I was set up for operations.

A Busy Day…and a Crazy Lady

I flew pretty much nonstop from 8:30 AM to 11:30 AM. Then I took a break to use the bathroom and have the helicopter refueled. Buckeye has a 100LL fuel truck, which really takes all the hassles out of refueling. (The first year we did the event, we had to refuel by carrying 5 gallon fuel cans back and forth to the helicopter. What a drag!) I also had a bite to eat. Mike and my ground crew had already sold my next three flights, so I didn’t get a long rest. After 30 minutes out of the helicopter, I was back in my seat, spinning up, getting ready to go.

The event ended at 2 PM and that’s about the same time the other vendors were packed up and gone. I finished flying at about 2:30. We packed up the helicopter, topped off the tanks — I paid for the fuel by check and got an excellent price — and headed home.

That’s when Mike mentioned the “crazy lady” who kept shouting that the rides were only 7 minutes long. I don’t hear anything in the helicopter unless it comes over the radio or intercom, so I had no idea that anyone was giving my ground crew grief. Evidently, her husband and grandson (or maybe son?) had gone on a ride and she’d timed it. According to her, it was only 7 minutes. She claimed that we’d advertised 10 minute rides.

I told Mike that we hadn’t advertised any length for the ride. I asked if she’d bothered anyone else and he said no, she hadn’t. I asked him if anyone else had complained. He told me that everyone else was very happy. And then we just forgot about her. There’s always one malcontent in the crowd and I wasn’t about to let it ruin our day.

The Crazy Lady Makes Herself a Nuisance

I was in Austin yesterday when I checked my voicemail messages from the day before. A Mrs. Smith (not her real name) had called and wanted a call back. She didn’t say what it was about. I called her back and, within a few minutes, realized that I was speaking to the crazy 7-minute lady.

She immediately accused me of ripping off all of my passengers by 1/3 of what they had paid for. Not the best way to start a conversation with me — especially when she was dead wrong.

I told her that the rides were not advertised as 10 minutes and that no one had said they were 10 minutes long. She insisted that that’s the way they had been advertised in the newspaper. I told her that we hadn’t placed any newspaper ads.

She continued along the same vein, repeatedly accusing me of cheating my passengers by three minutes of flight time. She wasn’t interested in the truth. She had this 10 minutes locked in her brain and I couldn’t shake it loose. And the conversation was going nowhere fast.

At one point, she claimed that she had other people to complain to about this but that she thought she’d give me an opportunity to respond first. That sounded like a threat to me. I don’t like threats.

Finally, I said: “What is it that you want from me?”

“Well, you didn’t give your passengers one third of what they paid for –”

More of the same. I cut her off. “I can’t believe you’re wasting your time and mine with this nonsense,” I said. And I hung up the phone.

I don’t know what she wanted from me. Maybe she expected me to give her a refund to keep her quiet. I hadn’t done anything wrong and I wasn’t about to refund money I’d earned. And if she wanted her money back, why hadn’t she asked for it? Did she expect me to offer it? Why would I do that if I’d earned it?

Keep in mind that I’m originally from the New York metro area, where it’s not unusual for people to complain about something in an effort to get it for free. Her threat was a line a New Yorker would use. I wonder how many other times she’d used it successfully on unsuspecting Arizona merchants and vendors who just gave her the money back to shut her up.

Maybe she didn’t realize that she was playing games with the wrong person.

Interview Does Not Equal Advertisement

I was curious about where she’d gotten the 10 minute time from, so I called my contact at Buckeye airport. I told her about the crazy lady and asked if the airport folks had advertised a ride time in the newspaper.

“I didn’t know how long the rides would be,” my contact told me. “So we didn’t put anything specific in the paper. Just helicopter rides.”

“So where did she get this idea?”

“Let me look in the paper.” I heard pages rustling over the phone. Then she came back on. “There’s an article about the event in this week’s paper.”

And she proceeded to read me a section of the article where a couple who had just come off the helicopter was interviewed by the reporter — possibly the same reporter I’d taken for a flight. They used phrases like “once in a lifetime opportunity” and “ten-minute ride” and “highlight of the event.” They were very happy with the ride. (I’ve never had an unhappy passenger.) And I guess that since they didn’t have stopwatches going during their ride, they thought they were in the air for 10 minutes. (Maybe they were. I didn’t time all the rides.) But a report with an interview after the event is a far cry from advertised information.

“Don’t worry about it,” my contact concluded. “There’s always one nut in the crowd.”

We talked about the event and the turnout and how I’d done. “I’d like to come back next year,” I said meekly.

“We want you back,” my contact assured me. “We want you there every year.”

Now I’m wondering what the crazy lady will do next. Because if there’s one thing I know: people crazy enough to make such a fuss over nothing obviously don’t have anything better to do with their time.

Phoenix Sky Harbor to Grand Canyon

I never thought a flight like this would become so routine.

The call came at 9:30 on Friday morning. The voice had a heavy Japanese accent. He wanted to go from Sky Harbor, Phoenix’s busy Class Bravo airport, to Sedona or the Grand Canyon.

“The earliest we can pick you up is 12:00,” I told him. “That’s a little late for the Grand Canyon.”

Flying M Air offers day trips to Sedona and Grand Canyon. The day trip includes roundtrip helicopter transportation following scenic routes, 4 to 5 hours on the ground, ground transportation to Uptown Sedona or into Grand Canyon National Park, and a Sedona red rocks helicopter tour. Grand Canyon is about 45 minutes farther away from Phoenix than Sedona. I’d need to leave either one by about 5:30 PM.

We agreed on a Sedona day trip. I took down his name and weight, his companion’s name and weight, and his credit card information. I’d charge the card before I flew down to get him and he’d sign the receipt when I saw him. Then I hung up and began the process of planning the flight and doing all the paperwork required by the FAA for charter operations. That includes checking weather, creating and filing flight plans, and calculating a weight and balance for each leg of the flight. I do all of it by computer, using Duats for weather and flight planning and my own R44 Manifest form, built with Excel, for the passenger manifest and weight and balance calculations.

By 10 AM, I was done with the paperwork. I changed into more professional clothes, debating whether I should wear a long sleeved or short sleeved shirt. Fortunately, I went with the long sleeved shirt. I packed some hiking shoes and a T-shirt into my day pack, along with my 12″ PowerBook, punched my passengers credit card info into my terminal, and stuck the resulting charge receipt in my shirt pocket. I was ready to go to the airport by 10:30.

At the airport, I did my preflight in the hangar before pulling the helicopter out onto the ramp for fuel. Both Sky Harbor and Sedona tend to have outrageous fuel prices, so I wanted to top off both tanks in Wickenburg. With only two passengers on board, each weighing less than me, weight would not be a problem. By 11:08, I was lifting off from Wickenburg Airport for my passenger pickup point.

Flying into Sky Harbor

These days, most of my big charters are out of the Phoenix area — usually Deer Valley or Scottsdale Airport. Every once in a while, however, I’ll get a charter out of Sky Harbor. Sky Harbor, which lies just southeast of downtown Phoenix, has three parallel runways, with a row of terminals between the north runway and the middle runway. The general aviation FBOs, Cutter and Swift, are on the southwest corner of the field, requiring me to cross arriving or departing airline traffic for my approach or departure.

Sky Harbor, like many towered airports, has a letter of agreement with helicopter pilots called Sharp Delta. Sharp Delta defines terminology and lays down rules for transponder codes and flight altitudes. It used to include instructions and diagrams for landing on the helipad on top of Terminal 3, but that helipad closed down when they began construction on the new tower. I never landed there. I don’t know if it’ll reopen any time soon, but I hope so. It’ll make things a lot easier for my passengers, who have to get transportation to or from Cutter (my FBO choice) to meet me. Cutter has a free shuttle to the terminals, but it adds a step of complexity for passengers who don’t have their own ground transportation.

At first, flying in and out of Sky Harbor was extremely stressful for me. Let’s face it: I fly in and out of Wickenburg, a non-towered airport. I could fly all day long and not have to talk to a tower or controller. The only time I talk to controllers is when I fly into one of the bigger airports in Class Delta, Charlie, or Bravo airspace. And among pilots, there’s this feeling that the controllers at the big airports full of commercial airliners simply don’t want to be bothered by little, general aviation aircraft. We feel a little like recreational baseball players asking the manager of a professional baseball team if we can join them for practice.

Of course, there’s no reason to feel this way. In this country, general aviation aircraft have just as much right to fly in and out of Class Bravo airports like Sky Harbor, O’Hare, LAX, or even JFK as the big jets do. But since those controllers are generally a bit busier than the ones at smaller towered airports, we need to know what we want and where we’re going before requesting entrance into the airspace, be brief and professional with our requests, and follow instructions exactly as they’re given.

The Sharp Delta agreement makes this easy for helicopter pilots flying in and out of Sky Harbor’s space. And, at this point, I’ve done it so many times that it really is routine.

I fly from Wickenburg down to the Metro Center Mall on I-17 and Dunlap. By that time, I’ve already listened to the ATIS recording for Sky Harbor and have dialed in the altimeter setting, which is vital for helicopter operations down there. I wait for a break in the radio action and key my mike: “Phoenix Tower, helicopter Six-Three-Zero-Mike-Lima at Metro Center, Sharp Delta, landing Cutter.”

Phoenix TAC

My usual route.

The tower usually comes back with something like, “Helicopter Six-Three-Zero-Mike-Lima, squawk 0400. Ident.” This means I should turn my transponder to code 0400 and push the Ident button. The Ident button makes my dot on the controller’s radar stand out among all the other dots so he can see exactly which dot I am.

“Zero-Mike-Lima identing,” I reply as I push the button. I don’t know if ident can be used as a verb, but other pilots do it, too.

I keep flying toward the airport, heading southeast toward Central Avenue, waiting for clearance. The controller might give an instruction or two to a big jet landing or taking off. Then he comes back on the radio. “Helicopter Zero-Mike-Lima, radar contact. Proceed via Sharp Delta. Remain west of Central.”

That’s my clearance. He must say either “proceed via Sharp Delta” or “cleared into the Class Bravo airspace” for me to enter the surface airspace for the airport. Because I’m a helicopter using Sharp Delta, I get the Sharp Delta clearance. An airplane or a helicopter not on Sharp Delta would get the other clearance.

I continue toward Central Avenue, the main north/south avenue running down Phoenix. Most of Phoenix’s tall buildings are lined up along this road. I need to stay west of Central and descend down to about 1800 feet MSL (mean sea level). That’s about 600 feet AGL (above ground level). When I’m lined up a block or two west of Central, I turn south and head toward the buildings.

If I have passengers on board, this is usually pretty exciting for them. I have to stay low because of other air traffic, so I’m not much higher than the building rooftops. These days, I have to watch out for cranes for the few buildings under construction downtown. But it gets better. By the time I cross McDowell, I have to be at 1600 feet MSL — that’s only 400 feet off the ground.

Somewhere halfway through Phoenix, the controller calls me again. “Helicopter Zero-Mike-Lima, contact tower on one-one-eight-point-seven.”

I acknowledge and press a button on my cyclic to change to the south tower frequency, which I’ve already put in my radio’s standby. “Phoenix tower, helicopter Zero-Mike-Lima is with you on one-one-eight-point-seven.”

“Helicopter Zero-Mike-Lima, proceed south across the river bottom for landing Cutter.”

I acknowledge. At this point, we’ve crossed the extended centerline for the airport’s north runway, which is less than 5 miles to the east. Commercial airliners are either taking off or landing over us, depending on the wind, which will determine runways in use. I’m always worried about wake turbulence, but it’s really not a problem because we’re so far below.

I cross the extended centerline for the other two runways and approach the bed of the Salt River. It’s usually pretty dry — dams upriver have trapped all the water in five lakes. I’m only about 300 to 400 feet off the ground here and need to keep an eye out for the power lines running along the river. Once across, I turn left and head in toward the airport. I make my approach to the west of Swift, follow the road that runs between the taxiway and the FBOs, and come in to Cutter. They’ve usually heard me on the radio and have a “Follow Me” car to guide me to parking. I follow the car in until it stops and a man jumps out. He uses hand signals that tell me to move up a bit more and then to set down.

That’s all there is to it.

Well, I should mention here that I’m seldom the only helicopter in the area. One of the medevac companies is based at Swift and has two or three helicopters going in and out of there. I also pass a few hospitals with rooftop helipads. And if there’s traffic or an accident or a fire or an arrest going on, there’s usually at least one or two news helicopters moving around. So although I don’t have to worry about other airplanes, the helicopter traffic can be pretty intense.

That’s how it went on Friday. I shut down the helicopter and hitched a ride in a golf cart to the terminal. My passengers were waiting for me: two Japanese men. My contact was probably in his 30s and his companion was possibly in his late 50s. After making sure they both spoke English, I gave them the passenger briefing.

“Can we go to the Grand Canyon instead?” my contact wanted to know. “We really want to see the Grand Canyon.”

I didn’t really want to fly to the Grand Canyon, but there was no reason I couldn’t. Changing the flight plan would be easy enough and I’d already checked the weather for the whole area. I warned him that we wouldn’t have much time on the ground and that we needed to leave by 5:30. I didn’t want to cross any mountains in the dark with passengers on board.

So I did what I needed to do and we departed for the Grand Canyon instead of Sedona.

To the Grand Canyon

I won’t bore you with the details of leaving Sky Harbor. It’s basically the same but backwards. South departure, west until I’m west of Central, then north low-level over the river bottom. They cut me loose when I’m clear to the north.

My two passengers enjoyed the flight through Phoenix, even though they were both seated on the side opposite the best views. (They’d get the good view on the way back.) They both had cameras and were using up pixels with still and video images. We crossed through the west side of Deer Valley’s airspace — with permission, of course — and headed north. I pointed out various things — the Ben Avery shooting range, Lake Pleasant in the distance, the Del Webb Anthem development, Black Canyon City. Once away from the outskirts of Phoenix, I pointed out open range cattle, ponds, roads, and mountains. We saw some wild horses grazing near some cattle in the high desert past Cordes Junction.

I took them along the east side of Mingus Mountain and showed them the ghost town of Jerome and its open pit copper mine. Sedona was to the east; I told them we’d pass over that on the way back. We climbed steadily, now on a straight line path to Grand Canyon airport, and reached an altitude of over 8,000 feet just east of Bill Williams Mountain. From there, it was a slow descent down to about 7,000 feet. Our path took us right over our place at Howard Mesa, which I pointed out for my passengers, and right over Valle. I called into Grand Canyon tower, and got clearance to land at the transient helipads.

At the Grand Canyon

Once inside the terminal, I asked my passengers if they wanted to go right into the park or take a helicopter overflight. I’m not allowed to fly over at a comfortable altitude, so if my passengers want to overfly, I set them up with Grand Canyon Helicopters or Maverick Helicopters. Both companies fly EC 130 helicopters — the Ecostar — which are much nicer than the old Bell Long Rangers I used to fly for Papillon. I prefer Maverick these days (for mostly personal reasons that I’d prefer not to go into here).

“What do you recommend?” my passenger asked.

“Well, if money is not a concern, I definitely recommend the helicopter flight,” I told him. And that was no lie. Everyone who can should experience a flight over the east side of the Grand Canyon. It’s the longer, more costly tour, but if you don’t mind spending the money, it’s worth every penny.

“Okay,” he said simply.

I didn’t have Maverick’s number on me, so called Grand Canyon Helicopter. A long tour was leaving in 20 minutes. I booked it for two passengers and we walked over to Grand Canyon Helicopter’s terminal.

The helicopter returned from the previous tour and they switched pilots. The woman pilot who climbed on board was the tiny Japanese woman who’d been flying for Grand Canyon Helicopters when I was a pilot a Papillon. I told my passengers what her name was and that they should greet her in Japanese.

Grand Canyon HelicoptersThen they got their safety briefing and were loaded aboard. I took a photo of them taking off. Then I hiked over to Maverick to meet the Chief Pilot there. I had 45 minutes to kill and planned to make the most of it.

I was back at Grand Canyon Helicopters when my passengers’ flight landed. They were all smiles as they got out. I called for transportation into the park and was told it would be 20 minutes. As we waited, the Japanese pilot came into the terminal and spent some time chatting with us. She’s 115 pounds of skilled and experienced turbine helicopter pilot — a dream come true for any helicopter operator. This is her fifth year at the Canyon. They call her their “secret weapon.” When the van pulled up, she bowed politely to my passengers, saying something to them in Japanese. I think they really liked getting a reminder of home so far away.

We took the van into the park and were let off at El Tovar. It was 3:20 PM. I told my passengers to meet me back there at 5 PM. It wasn’t nearly as much time as I like my passengers to have, but our late start had really limited our time. I left them to wander the historic buildings and rim trail on their own and went to find myself something to eat. I hadn’t eaten a thing all day and was starved.

What’s weird about this particular trip to the Canyon is that I don’t think I spent more than 5 minutes looking into the canyon from the Rim. I didn’t take a single picture. This is why the word routine comes to mind. It’s almost as if the Grand Canyon had ceased being a special place. A visit like this was routine. It was something I’d do again and again. If I didn’t spend much time taking in the view this trip, I could do it on my next trip. I think that’s what was going on in the back of my mind.

The time went by quickly. I had lunch, browsed around Hopi House, and took a seat on El Tovar’s porch to wait for my passengers. I was lucky that it was a nice day — I didn’t have a jacket. Several people told me it had snowed the day before and there had been snow on the ground just that morning. But by the time we got there, all the snow was gone and it was a very pleasant day. Not even very windy, which is unusual for the spring. But as the sun descended, it got cool out on the porch. I was glad when my passengers showed up just on time.

I called for the van and was told it would take 20 minutes. That’s the big drawback to taking people to the Canyon — ground transportation. I’d rent a car if there was a car there to rent. But there isn’t, so we’re at the mercy of the Grand Canyon Transportation desk. The fare isn’t bad — $5 per person, kids under 12 free — but the service is painfully slow, especially during the off season. It’s about a 15-minute drive from Grand Canyon Village to the Airport in Tusayan, but between the wait and the slow drivers, it stretches out to 30 to 45 minutes. That’s time taken away from my passengers’ day at the canyon.

Back to Sky Harbor via Sedona

We were in the helicopter and ready to leave the Grand Canyon Airport at 5:45 PM. At that time of day, the airport was dead. Tour operators have a curfew and cannot fly over the canyon past 5 PM this time of year; that changes to 6 PM in May. So there wasn’t anyone around. Fortunately, the terminal was still unlocked with people working at the Grand Canyon Airlines desk when we arrived so we had access to the ramp.

I’d put in a fuel order before we left earlier, so both tanks were topped off. We warmed up and I took off to the south. I set the GPS with a Sedona GoTo and the direct path took us southeast, past Red Butte, east of Howard Mesa. We saw a huge herd of antelope — at least 50 to 100 of them! — in an open meadow about 10 miles north of I-40. It was the same meadow I’d seen antelope before.

We climbed with the gently rising terrain. The forest ended abruptly and I followed a canyon east and then south, descending at 1000 feet per minute into the Sedona area. The low-lying sun cast a beautiful reddish light on Sedona’s already red rocks. The view was breathtaking. My passengers captured it all with their cameras.

We flew through Oak Creek Village, then turned toward I-17. I started to climb. There was one more mountain range I needed to cross. Although a direct to Sky Harbor would have put us on a course far from I-17, I prefer flying a bit closer to civilization, especially late in the day.

At one point, I looked down and saw a single antelope running beneath us, obviously frightened by the sound of the helicopter above him.

We watched the sun set behind the Bradshaw Mountains as we came up on Black Canyon City. There was still plenty of light as we came up on Deer Valley Airport. I transitioned through the west end of their airspace and continued on.

Sky Harbor was considerably busier when I tuned in and made my call. But my approach was the same as usual. My passengers took more pictures and video as we passed downtown Phoenix just over rooftop level, then crossed the departure end of the runways and made our approach to Cutter. It was just after 7 PM when we touched down.

We said our goodbyes in Cutter’s terminal, where I got my passenger’s mailing address in Japan so I could send him a receipt for the additional amount I’d have to charge him for the longer flight. They called a cab for their hotel and I paid the landing and ramp fee Cutter sometimes charges me. (I don’t mind paying the $17 fee because my passengers nearly always use their free shuttle and I rarely take on any fuel.) Then I hurried out to the ramp for the last leg of my flight, back to Wickenburg.

Flying Home

It was dark by the time I was ready to leave Sky Harbor. This was the first time I’d depart Sky Harbor at night. Of course, just because the sky was dark doesn’t mean the ground was dark. It was very bright, well lighted by all kinds of colored lights.

I launched to the south just seconds before a medivac launched from Swift. We were both told to squawk 0400 and Ident. I never caught sight of the helicopter behind me, but he had me in sight. Together, we flew west to Central. Then he headed up Central Avenue and I headed direct to Wickenburg. The north tower cut us both loose together as we exited their space.

The flight to Wickenburg was easy. I simply followed the bright white line drawn on the ground for me by traffic heading southeast on Grand Avenue. The road goes from Phoenix to Wickenburg and is the most direct route. At night, it’s lit up by traffic and very easy to follow. When I got closer to Wickenburg, the red taillights heading to Las Vegas far outnumbered the white headlights heading toward Phoenix. After all, it was Friday night.

I set down at the airport in Wickenburg and gave the helicopter a nice, long cool down. I’d flown 4.1 hours that day and was glad to be home.

Leopard Postponed — What's a Writer to Do?

It’s all about timing.

Yesterday afternoon, not long after the stock markets closed in New York, Apple put a one-paragraph announcement on its Hot News page. The announcement told the world (or whoever happened to be watching that page) that because Leopard resources had been used to finish up the iPhone, Leopard would be delayed. Instead of seeing the finished OS in June, we’ll now see it in October.

Why it Matters to Me

I took the news with mixed emotions. I had begun working hard on my Leopard Visual QuickStart Guide for Peachpit Press. The book will be the eighth or tenth (I’ve lost count) edition of my Mac OS VQS, which is one of my biggest selling titles. The book is important to me; the last edition accounted for half of my annual income for two years in a row. When that book is ready to write I drop everything — even helicopter charters — to work on it.

The most important part of it is getting it done on time. When Tiger came out in 2005 only two authors had books in stores beside the brand new software on its release date: Robin Williams and me. Both long-time Peachpit authors with reputations for churning out books that satisfy readers. If Robin’s book sold only half as well as mine — and I’m not fooling myself; it probably sold twice as well — we kicked butt. It was a great reward for hard work and grueling deadlines. But I have to say honestly that my Tiger book was one of the ones I’m most proud of.

This Time was Different

This time around, things were definitely different. The software wasn’t ready yet — that was obvious in the way certain features just didn’t work right. Lots of bugs to iron out, but few developmental releases. It was almost as if Apple’s Mac OS team was overwhelmed. This announcement from Apple explains a lot. Apparently they were overwhelmed, but not by the task at hand. They were overwhelmed by being shorthanded to tackle the task at hand.

Add to that the fact that my screenshot software of choice, Snapz Pro, “broke” in Leopard. Don’t misunderstand me; it did work and it took fine screenshots. But the shortcut key to invoke it did not work — even when I fiddled with Mac OS settings and tried other shortcut keys. So, for example, there was no way to take a screenshot of a menu.

I don’t know if you’ve ever seen a Visual QuickStart Guide, but they rely on screenshots to communicate information. The book is full of step-by-step, illustrated instructions. I estimate that my Tiger VQS has at least 2,000 screenshots in it. Some screenshots show windows, others show menus. Almost every single one is less than a full screen of information. Now think of how much fun it might be to take 2,000 screenshots with something as awkward as Grab or, worse yet, Apple’s built-in screenshot shortcut keys. And then manually edit every single screenshot in a graphics program like Photoshop. Not having Snapz Pro (or something equivalent, if something equivalent exists) was going to seriously slow down my workflow.

What was even worse for me (and all other writers, I assume) was the “secret features” Steve Jobs alluded to when he first showed off Leopard. I had no idea what they were. And no one else did either. What if those features changed the way part of Mac OS X looked? All my screenshots would have to be redone. And what if the features were big enough to warrant their own chapters? Or replaced existing features? That could mean significant reorganization of the book, with changes to all the chapter and feature references. I could be working my butt off to finish a 700+ page book, only to have to redo major parts of it.

So I was under a lot of pressure. I had the ticking clock that said the software would be out “this spring.” That meant before June 20. I knew my publisher needed 2-3 weeks to get the final files printed and turned into books. That meant I needed to be done writing and editing by the end of May. But not knowing what the future would bring, was crippling me, making it difficult and frustrating to get things done.

I was not a happy camper. So when the announcement came yesterday, it was a bit of a relief for me.

The Problem with the Postponement

There is a problem, however: timing.

I had planned to work on my Leopard book for April and May. Then comes my annual secret project (which I can’t talk about until after publication) for the month of June and a bit into July. Then my annual one-month stay at Howard Mesa to get some work done on our property and knock off a few articles for Informit and possibly try to reconstruct that mystery novel I was working on (which was lost in the great hard disk crash and backup screw-up of February 2007). Then we’d planned to take a vacation to the northwest to continue our search for a new place to live. By that time, it would be September and the helicopter business would be heating up again; I already have two charters lined up for that month. Also, around that time, I’d be ready to start work on my Word for Macintosh revision.

There was a plan B for this summer, too. It consisted of me getting a job as a pilot for someone else, flying somewhere other than Arizona. I could work on my secret project while I was away and escape Arizona’s brutal heat and get to fly someplace different. I have a very good lead on a job in St. Louis (of all places) and a few possibilities in Oregon and Washington. But nothing finalized.

Now these plans for the next six months of my life are completely up in the air. Assuming an October 1 release of Leopard — this is just a date pulled out of the air; I swear I don’t know anything and if I did I wouldn’t repeat it — I have to be finished with the book by the first week in September. So I’ll work on it in July and August. While I still have my secret project to work on in June, I don’t have anything lined up for the rest of April and the month of May.

What’s even worse about all this is that I can’t work on a VQS at Howard Mesa or at a summer job elsewhere — I need a desktop computer with a big monitor to do the layout — and I can’t take a vacation when I need to work on this book. (See above for how important it is.) So my whole summer schedule is completely screwed up.

And It’s a Money Problem, Too

And since I get paid advances when I work and I don’t have anything lined up between now and the beginning of June, I’m not going to see a payday until the end of June or July. Ouch. So my finances will be screwed up, too.

It gets even worse. If the book had a release date in June 2007 (with the original release of Leopard), I’d start seeing royalties at September 2007 month-end. But because it won’t be released until October, which is after the start of the last quarter, I won’t see royalties until March 2008 month-end. That’s a 6-month payday delay for a 4-month publication delay. Double-ouch.

But that’s what the freelance writer’s life is like: a financial roller coaster.

What to Do?

Today I’ll be making some phone calls. The goal is to pin down exact dates for all of my known projects so I can decide, once and for all, if I can get a pilot job according to Plan B. And, while I’m at it, I’ll try to pick up a small book project to work on in May. (Not likely but remotely possible.)

Then I’ll get to work doing other things that I’ve been neglecting — cleaning out the condo I want to rent, washing the helicopter, organizing my office, reserving rooms for next year’s Southwest Circle Helicopter Adventure trips.

After all, life goes on.

Is America a Free Speech Zone?

Apparently not.

I just read an article on Wired.com, “NYPD Intellligence Op Targets Dot-Matrix Graffiti Bike.” The article provides background information about a bicycle built by Joshua Kinberg which uses computer technology to spray dot-matrix characters in water-soluable chalk on pavement as he rides. This same bicycle was featured on a number of popular Web sites, as well as Popular Science magazine.

Kinberg, a proponent of our First Amendment right to free speech, had planned to use the bike to spray messages around the streets of New York during the 2004 Republican National Convention. As reported in the article:

Though they’d never seen him use the bike, the police arrested Kinberg on criminal mischief charges prior to the convention start, during an interview on Broadway Avenue [sic] with MSNBC’s Ron Reagan. The arrest took place on a spot where, two days earlier, Kinberg had printed out the water-soluble message, “America is a free speech zone” during an interview with MSNBC’s Countdown With Keith Olbermann.

The article goes on to provide information about how the NYPD had been collecting information about Kinberg and his bicycle long before the arrest was made, thus proving a “premeditated desire” to prevent his project.

It’s been more than a year since the arrest. Although Kinberg has gotten his computer and cell phone back — both of which were part of the bicycle’s equipment — the police still have the bicycle. In addition, the NYPD will not release Kinberg’s file, so he has no idea what kind of “information” has been collected about him. (Sounds a bit like Big Brother style secrets to me.)

You can learn more about Kinberg’s efforts on his Web site, Bikes Against Bush.