Tag Archives: music

The Who, In Concert

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Not too old to rock and roll.

Mike and I were lucky enough to have seats on the floor at Wednesday night’s Who concert at US Airways Center (formerly America West Arena) in downtown Phoenix. It was an amazing experience.

First of all, the last time we saw The Who, John Entwistle was still alive. We saw the concert at Shea Stadium (I think; you’d think I’d remember something like that), which is a huge venue. Most of the rock concerts I’ve been to have been in big venues: Madison Square Garden (where I always managed to be in the Yellow “nose-bleed” section) for Elton John and led Zeppelin (in the 1970s) , Nassau Coliseum (for Styx and Yes), Shea Stadium (for the Rolling Stones, The Who, and Elton John and Eric Clapton (together, in the 1990s)), and Giants Stadium (for Pink Floyd, Division Bell tour, 1990s). US Airways Center is smaller than Nassau Coliseum (I think), so seeing these legends of rock and roll in such a “tiny” place was a real treat.

Second of all, I was among the youngest people in the place. The average age of concert-goers was approaching 50. Lots of balding heads and beer bellies and overweight women. Mike and I fit right in. There were exceptions, of course. One guy apparently had his son (or perhaps grandson?) with him. And there were a half dozen geeky 20-year-olds who became somewhat of an annoyance by bouncing along with the music past the floor sections, only to be pushed back repeatedly by security. (I would have kicked them out after the second incursion.)

Our seats were 20-30 rows back from the stage. Very nice seats. There was an aisle in front of the row in front of us, so it wasn’t as if we had to look over a sea of heads. Mike did good.

We arrived just in time for the opening act, The Tragically Hip. I can understand how the word “tragic” got into this band’s name. It was a tragedy for us to arrive in time to hear them. It was also a tragedy that they played 5 or 6 songs, all of which sounded pretty much the same to me. And the lyrics:

You’re not the ocean.

You’re not even close.

Huh?

The lead singer had some kind of weird dance move that isn’t exactly original — Cab Calloway was doing the same thing back in the 1930s a hell of a lot better. And I guess he didn’t understand that the thing he was shouting into was a live microphone, because he found it necessary to scream most of the lyrics.

You’re not the ocean.

You’re not even close.

Yeah. Whatever.

The Tragically Hip exited the stage amidst applause. The roadies came out and started working on the stage. The people who had been watching the opening act, went out to get beer and nachos. (Yes, nachos; very strange for an east coast girl.) The smart people who knew that the opening act would suck started filing in. The place filled up. They were playing recorded music over the loudspeakers. They were in the middle of Led Zeppelin’s When the Levee Breaks when the music died out, the hall went dark, and Daltrey and Townshend took the stage with their band (drummer Zak Starkey, keyboardist John Bundrick, guitarist Simon Townshend, and bassist Pino Palladrino).

Endless WireEveryone was immediately on their feet. And we stayed there for the next two hours, sitting only when the band played a track from their new CD. We were all there to hear the old stuff and they didn’t disappoint.

They opened with I Can’t Explain. And for guys in their 60s, they looked pretty damn good. Daltrey is in excellent shape — he looks like he works out. Even Townshend, who never stuck me as the kind of guy overly interested in appearance, looked good. The show was great, full of energy and the “trademarked” moves Who fans have come to expect: Daltrey’s swinging of the mike (he’s probably the only performer who still needs a mike with a wire) and Townshend’s “windmill.”

The concert lasted about two hours, including a 20-minute encore. They played Teenage Wasteland, Pinball Wizard (leading off a Tommy medley), My Generation, Behind Blue Eyes, and more than my addled brain can remember. (If you were at the concert, please use the Comments link to fill in my memory gaps. You can also read a review here.)

The show was great and kept my attention for the entire time — which is something unusual (I think I suffer from ADD symptoms sometimes). I was energized, dancing and singing at the top of my lungs. (Don’t worry; no one heard me above the sound of the band.)

But the thing I came away with from the experience is this: I’m not too old to rock and roll — and neither are the two surviving members of The Who.

Telephone Support for the Price of a Book?

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Not likely.

I was driving down to the Phoenix area yesterday — my first time driving down there in months. It was a beautiful day, sunny with temperatures in the 70s. I was driving my little Honda with the top down and my iPod, connected to the stereo, blasting some classic rock. I had a 30-mile drive ahead of me on Route 60 (Grand Avenue) to get to the nearest PetSmart (or is it PetCo?), where I planned to buy some tropical fish for my aquarium. Route 60 isn’t the most pleasant road to drive on, but it’s nothing to complain about in the stretch I was driving.

I was having a good time.

My cell phone rang. The only reason I heard it is because it’s on vibrate mode and my ears were not necessary. I hit the mute button on the stereo and answered the phone.

The woman on the other end was difficult to hear at 65 mph in a convertible, so I pulled over. After all, she could be a customer for Flying M Air and I needed to hear what she wanted and to give her my full attention.

The words started coming through: QuickBooks. Book. Non-profit. How do I print checks?

It took all my patience not to explode. Apparently, this woman thought that since I’d written a book about Quicken for Windows and another book about QuickBooks for Macintosh, I could help her figure out how to print checks from the non-profit version of QuickBooks for Windows, which I had never even used, let alone written about. I don’t know where she got my phone number — it’s no longer on this site because of calls like hers — and I don’t know where she got the idea that the author of a book about a software product would be her free, technical support hotline.

I set her straight, hung up, and got back on the road. I was fuming for a short while, but the music and wind and great weather soon soothed me.

Here’s what people don’t seem to understand:

  • A book’s content is determined, in part, by the book’s project editor and page count. So an author cannot include coverage of every single nuance of a software program. The least used features are left out to make sure there’s room for the most used features.
  • An author cannot write a book about a topic unless the publisher feels that there’s enough of a market for the book to sell. That’s probably why this person could not find a book covering the not-for-profit version of QuickBooks for Windows. It’s also why I did not update my QuickBooks for Macintosh book to cover QuickBooks 2007 or my Quicken for Macintosh book for any version after 2003 (I think).
  • An author receives, on average, less than $1 per book sold. I don’t know where anyone can get one-on-one, completely personalized technical support by telephone for $1. (Even the folks in India use a script.) My point: buying one of my books does not entitle the reader to interrupt my day by telephone to ask questions about the book’s content or topics not covered in the book at all.
  • An author certainly cannot be expected to provide support for another author’s book. True story: I once got a question in my old FAQ system from someone who told me he’d bought a book by [insert author name here] and was having trouble understanding it. Could I help him? He wasn’t joking. Neither was I when I told him to contact the author of that book, not me.

This might seem like a hard line to take, but I don’t think so. I do a lot to support my work and provide content above and beyond what’s between a book’s covers. The Book Support categories you see listed near the top of the navigation bar are just an example — each one provides additional articles somehow related to a specific book. My Q & A system is also set up to receive questions that I can answer in a place where all readers can benefit from them.

That should be enough.

My New (Old) Office

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I move back to old quarters.

I spent much of today preparing to move my office back into my house. Late in the afternoon, Mike arrived from work and we loaded a bunch of stuff into the back of his pickup. I’m now typing this from my relocated office.

For the three and a half years, my office has been in a condo I own in downtown Wickenburg. I moved it there after the last tenant broke their 1-year lease and abandoned the place. When I discovered that nice white carpet (installed by the previous owner; I’m not a complete idiot, you know) completely trashed, I decided I was sick of tenants and sick of having a three bedroom house with only two occupants and no guest rooms.

We moved our offices to the condo in August 2003 (I think). It was nice to have a dedicate workspace, a place I had to go to to work. It got even nicer when DSL became available and I could get fast Internet.

But as time went by and I got more and more involved with my helicopter work, the downtown office became an inconvenience. If I had a call for a flight, I’d have to hurry home and get changed into normal clothes before driving to the airport. That was about 30 minutes shot to hell. And I started to get lazy, to not want to go to work in the morning. That’s not a good thing when I’m facing a deadline.

I wanted an office at Wickenburg Airport, but the powers that be in Wickenburg decided my small business wasn’t worthy. I guess I told too many truths on wickenburg-az.com. Made a few people feel uncomfortable. They decided to punish me by not letting me have an office at the airport. When I got the FAA involved — after all, the town’s agreement with the FAA has an “economic non-discrimination” clause — they started “cooperating” and finally got around to putting out an RFP for the 1000 square feet of land I had my eye on. But do I really want to be a tenant of the town? I thought so at first, but after dealing with the town’s crap for the past eight months, I’m pretty sick of it all and not very interested in giving the town any of my money. Frankly, most of my business comes from Scottsdale these days anyway. I’m still trying to decide whether to bid on the space after all.

So I decided to move my office back into the second bedroom at our house, the same room that was my office when we first moved here 10 years ago. It’s a 12 x 10 space with a nice, big closet. There’s no additional cost and a nice tax deduction for a home-based office. Best of all, I can go to work at any time of the day or night without commuting a single mile.

Mike’s office, which occupied the master bedroom of the condo, has been reduced to the size of a desk and set of shelves in the upstairs “den” where the television and stereo are. Not too shabby. He tunes into Sirius radio on Dish Network while he’s working and listens to it in surround sound. The window he faces has the best view in the house.

The view from my officeMy window also has a nice view. It looks out into the garden with the mountains in the distance. I just finished setting up the Webcam for wickenburg-az.com, which shows the view. Here’s the small view. (Well, if you’re looking at this during the week of January 22, you might actually be seeing the inside of KBSZ studios; there’s a tiny Webcam problem right now.) When spring comes, I’ll start working in the garden again. I’m looking forward to it. I miss gardening, but when my office was in town, I never seemed to have time for it.

Right now, 2/3 of my L-shaped desk has been moved into my office. My Dual G5 computer and the big 20-inch Sony monitor has been hooked up. I put the Dell speakers on the computer, but I think the old Altec Lansings sound better, so I’ll put them on tomorrow. I’ll get the last piece of my desk later in the week, after I clear space in this room for it. (Still got one of the old “library” shelves in here.) That’s also when I’ll bring in the printers and the Ethernet hub.

Other stuff that cluttered my office is gone. I sold the G4 that was my Web server — it sold for $335 on eBay yesterday and I shipped it out today — and I moved the G4 eMac to KBSZ studios for audio streaming. Today, I disassembled the Dell Dimension L933r computer that was my old PC test mule in preparation for donating it to the local library. My old Strawberry iMac (a G3) is in the garage, waiting for me to restore it to factory settings and dispose of it. I gave my old clamshell iBook SE to my next door neighbor, who is home-schooling her four young kids. She now has her own “computer lab.”

That leaves me with a very reasonable 3 computers for my work: my Dual Processor G5 (now about 3 years old), my relatively new Dell Latitude D820 laptop test mule, and my reasonably new 15″ Mac Book Pro test mule. Oh yeah, and my 12″ G4 PowerBook, which I really can’t part with. No need for all the desk space I had in my downtown office. I’m even cutting myself down to two printers (rather than the 3 I had accumulated). Look for some new items on eBay soon.

Getting rid of all this old equipment feels good. Although I actually threw away — in a Dumpster! — three external SCSI hard drives and a dual bay SCSI CD-ROM reader today, most of the other equipment is finding a good home. I hate throwing stuff away, but I really hate storing it. And let’s face it: old computer equipment has very little value these days.

So now I’m sitting at home in my office at 8:25 PM, listening to iTunes music on my G5 (right now: “Wish You Were Here” on Wish You Were Here by Pink Floyd). It’s later than I’d usually be working. I think I’ll be working longer hours with my office in the house. Getting more work done. Blogging more.

And doing a lot of work in my pajamas once again.