eBooks

Some thoughts from a writer (and reader).

Earlier this month, I wrote a post that briefly touched upon my experience as an author finding my copyrighted books freely distributable on a pirate Web site. (Refer to “Copyright for Writers and Bloggers – Part I: Why Copyright is Important.”) The post generated some comments that made me think more about the electronic versions of my books that my publishers sell: eBooks.

About eBooks

An eBook is an electronic book. While some eBooks are published in electronic format only, others are published in print and then are followed up with eBook versions of the same book.

Sometimes both print and eBook versions of a book are put out by the same publisher. This is common with modern-day titles. But there are also a number of eBook publishers out there who take older titles that are still in copyright and make arrangements with the publisher or author to create and sell eBook versions. And, of course, anyone can take an out-of-copyright book, like the works of Mark Twain, Charles Dickens, Edgar Allan Poe — the list goes on and on — and publish them anyway they like: in print, electronically, or even tattooed on someone’s leg. Project Gutenberg came into existence by making out-of-copyright works available to the world and that’s what you’ll find among its thousands of titles.

eBooks are available in a wide variety of formats, from plain text to PDF to Windows Help Viewer format. They can include or exclude illustrations. They can contain hyperlinks to make it easy to move from one topic to another. They can be printable as a single document or by pages or sections.

My first involvement with eBooks was way back in the 1990s when I used a program called DocMaker on the Mac to create my monthly, freely distributable newsletter, Macintosh Tips & Tricks. I later moved to PDF format. 10 Quick Steps, one of my publishers, publishes all of its books as PDFs optimized for onscreen reading. I later published some of my own eBooks in the same format.

eBooks and Copyright

eBooks are usually sold with the same licensing used for software. One copy, one user. This is pretty basic stuff. Although I admit that I’ve never read an EULA for an eBook, I assume that if an buyer is finished with it and wants to give his/her only copy to someone else, he can. After all, that’s how books work. And, as someone who has legally transferred ownership of software by selling it (after removing the original from my computer), I’m pretty sure eBooks have a legal second hand market.

Unfortunately, due to their portable nature — pop them on a CD or compress them and send them in email or leave them on an FTP server for others to download — they are often the victim of piracy and copyright infringement. People put eBooks — whether they obtained them from legal means or not — on pirate Web sites, FTP servers, or other file sharing systems for free or paid download to anyone who wants them.

As this problem becomes more and more widespread, readers begin to think that there’s nothing wrong with downloading and sharing illegally distributed eBooks. They begin looking to illegal sources of eBooks rather than legal sources, hoping to save $10 or $15 or $20. They justify their participation in this illegal activity by saying that “knowledge should be free” or that the publisher makes enough money or that eBooks cost nothing to produce. And soon this affects the sale of both printed and electronically published books.

Who Suffers?

Are you an author concerned about illegal distribution of your eBooks? You may be interested in the new Authors Against Piracy group I’ve started to discuss the issue and share solutions. It’s a private group, so you’ll need an invitation to join. Contact me to introduce yourself. Be sure to identify your most recent published work; the group is open to published authors only.

The real victim of this is the author, who often makes less than a dollar for every book sold.

Most authors these days can’t afford to just write for a living. Some of them have regular day jobs. Others are consultants or speakers or programmers or some combination of those things.

About 95% of my net income comes from writing books and articles. My helicopter charter business, which is still in its infancy, eats up all the cash it brings in. (Helicopters are extremely costly to own and operate.) And between writing and flying, I simply don’t have time to do anything else to earn money.

So when I find my books being illegally distributed on pirate Web sites, I get angry. Can you blame me?

Is It Worth It?

In the comments for my “Copyright is Important” post, reader Nathanael Holt asked this question: “Do your digital sales warrant the increased risk posed by piracy?”

This is a really good question — one I had to go to my royalty statements to answer. And, after a quick glance at that most recent 60-page document, I’d have to say no.

For example, one of my recent titles sold more than 2,600 printed copies in the quarter ending March 31, 2007. That same title sold only 2 electronic “subscriptions.” Another title, which is older and which I have found online on pirate sites, had 9 copies of the PDF sold during the same quarter, earning me less than $15.

My conclusion from this: eBook versions of my books aren’t selling very well. And apparently the ones that get out there are going to pirate Web sites.

I’ve e-mailed my publisher’s royalty department to get lifetime figures for all of my in-print titles. I’m hoping the numbers they deliver will paint a more rosy picture. But I doubt it.

I’m an eBook Reader, Too

This is disappointing for me. You see, I’m an eBook reader.

A while back, I was looking for a book about .htaccess. That’s a normally invisible configuration file found on servers. I wanted to modify the .htaccess file for my Web site so it would do certain things for me.

This is an extremely technical topic and one I didn’t expect to find a book about. But I did: The Definitive Guide to Apache mod_rewrite by Rich Bowen. And after a bit of research, I learned that I could either buy the book from Amazon.com for $40 and wait a week to get it or buy it as an eBook in PDF format from the publisher’s Web site for $20 and download it immediately. I admit that the deciding factor was the length of the book: 160 pages. Since I like to be able to look at a computer-related book (rather than switch back and forth between a book and an application onscreen), I could print it for reference.

And that’s what I did: I downloaded the book as a DRM-protected PDF and sent it to my printer. Within an hour, I had the whole thing in a binder and was editing my .htaccess file to my heart’s content, with all kinds of notes jotted in the margins of my new reference book. (That’s another thing: I’m far more likely to mark up a printed eBook than a printed and bound traditionally-published book.)

I also read eBooks on my Treo (when I’m trapped somewhere with nothing to do).

The only reason I don’t buy and read more eBooks to read onscreen is because I think I spend enough time in front of a computer without using one to read, too.

What Does All this Mean?

Well, first I need some solid information from my publisher regarding lifetime eBook sales. Then I need to sit down with my editor (figuratively, of course — we never see each other in person) and decide whether eBook editions of my work are something we want to continue to publish. If we decide to go forward, we need to come up with a solution that will protect eBooks from piracy.

What Do You Think?

Have you ever bought an eBook? Why did you buy that version instead of a traditional print version? Did you like it? What do you think about eBooks in general: pricing, formats, licensing, etc?

Don’t keep it all to yourself! Use the Comments link or form to share your thoughts with me and other readers.

Treo Internet Connection Problems Resolved

But not very satisfactorily.

palm Treo 700p Smartphone (Verizon Wireless)A few days ago, I reported “The Trouble with Treos.” In short, I’d bought a Treo 700p so I could access the Internet from my off-the-grid camping shed on Howard Mesa. Although I’d been told that the Treo would “tether” with my Macintosh for an Internet connection, I later learned that feature wasn’t supported by Palm (maker of the Treo) and Verizon (my wireless provider).

Motorola Q Phone (Verizon Wireless)Today, while running an errand in the Phoenix area, I stopped by the Verizon Wireless store where I bought the phone (Happy Valley, north of Phoenix) and spoke to the woman who sold it to me. I believe her when she says she thought it would work. But I also don’t know why she didn’t tell me about the Motorola Q phone, which definitely would work. Could it be because it cost $150 less?

Could I Love My Phone?

Now, after spending the past week sending photos to my TumbleLog and text messages to Twitter while on a business/vacation trip to California, I’m rather attached to the darn phone. Just the other afternoon, while Mike was driving from the LA area to Santa Barbara, I was stuck in the back seat of the convertible he’d rented. With no chance of participating in the conversation between Mike and his cousin due to wind noise, I amused myself by exchanging a series of photos with my brother in New Jersey who was lounging by his friend’s pool with his friend’s family, his wife, and his dog. I sent him photos I’d taken earlier in the day, as well as a few scenes from the Mustang’s cramped back seat as we made our way up the coast.

That’s something I couldn’t do with my old phone.

I know that other people have been doing stuff like that for years, but I was never into the cell phone thing. Now it’s almost an addiction. And I just don’t want to give up my new phone, even though it doesn’t do everything I want.

But I’m a logical, reasoning person — at least at times — and it makes no sense to be emotionally attracted to a smart phone that doesn’t do what it’s supposed to. So what was I to do?

Make it do what I needed it to.

Doing the “Impossible” — Poorly

So I got on the Web and I tracked down a software package called USB Modem. Available in Mac OS, Windows, and Linux flavors, this package includes software for the Treo as well as drivers for my Mac. I installed a few things, configured a few things, plugged in my tether, and connected to the Internet. In other words, I was able to do what Verizon had belatedly told me I couldn’t do: connect to the Internet using the USB tether cable.

But the connection seemed painfully slow. I fired up the Speakeasy Speed Test and tested it out. Sure enough, I had download speeds of only 120Kbps and upload speeds of only 20Kbps. Sheesh! This is broadband?

To be fair, I ran the same test on the Bluetooth DUN connection. I got 135 down and 85 up. Not much better.

Then I ran it on my house connection just for comparison. 524 down and 516 up.

(All these tests were done with the same computer.)

At Least I Have a Reason to Keep the Phone

The only good that comes out of this is that now I have a reason to keep the phone. True, it’ll cost me another $25 to buy the software to do the tethered connection — I was using a demo version to make sure it would work before I coughed up any more hard earned money — but at least it does work.

It just doesn’t work as well as I’d hoped. Or as well as the salesperson at the Verizon Wireless store said it would. Very disappointing.

I still have three weeks to decide.

Anyone out there use a Q phone with a Mac? Please do use the Comments link or form to share your experiences, good and bad.

The Trouble with Treos

Why my expensive new communications tool is going back to the Verizon store.

If you’ve been following this blog, you may know that I’m hoping to write my next two books at our off-the-grid “camp” on top of Howard Mesa. The place has solar panels that should generate enough electricity to power my computer equipment. But to work, I need an Internet connection — the one thing our place doesn’t have.

I explored my options. Satellite was too expensive. Wireless Internet available by pointing a specialized antenna at the top of Bill Williams Mountain wasn’t going to work because I was out of range. (The Internet guy drove up with test equipment last week to check.) That left the last option: a connection via a cell phone provider.

I’m a Verizon subscriber. I’ve been one for about six years now. Verizon has the best coverage in my area, with a nice strong signal in most places I go. I’m not a phone nut; I buy a new phone every 3 or so years. I’ve been using a Motorola flip phone for 3-1/2 years. No camera, no PDA, no Internet access, no fancy ring tones. It’s a phone, plain and simple. And it works well.

I went down to the Verizon store in the mall at Happy Valley Road in North Phoenix last Friday. (It’s a 41-mile drive from Wickenburg.) I walked in, got myself a sales person, and proceeded to tell her my needs: I need to be able to get any computer on the Internet from my cell phone. Somewhere along the line, I might have mentioned that I was thinking about a PDA. But I definitely told her I’d be connecting to a Macintosh.

Palm Treo 700pShe said the only PDA phone that would work with a Mac for syncing and Internet connection would be a Palm Treo 700p. She assured me that it would sync with my Mac using the included USB “tether.” I’d also be able to connect that tether to any computer with a USB port and, using that, get on the Internet. We talked plans and pricing and although it was going to cost me about $100/month to use the darn thing, Internet was unlimited. And the Treo has all kinds of cool features that would help make me more productive while on the road, including a keyboard for messaging, e-mail, Web browsing, and a camera. (Check out my TumbleLog for some photos I posted online from my phone on Thursday.)

So I bought it. And I bought the case, the Bluetooth headset, and the car charger to go with it.

I was incredibly busy on Friday night, all day Saturday, and on Sunday morning. But I still found time to set up tether and Bluetooth syncing. I didn’t find time to set up the Internet connection stuff for my PowerBook. But I just bundled all the hardware and software and manuals into my luggage and took it with me on my trip to California, figuring I’d have time to figure it out while there.

I didn’t have time until Thursday morning. And that’s when I realized that I didn’t have everything I needed to make it work. I needed software and it wasn’t on the Verizon Welcome disc.

So I used the Palm OS version of GoogleMaps on my phone (highly recommended) to find the Verizon store closest to Torrance Airport. And since we had about an hour and a half to kill, we drove over there. I brought my phone and the cables and the computer. And after some awkward confusion and two trips to the back room to consult with a hidden expert, the service person gave me the bad news: tethering did not work with Macs.

Of course, this is exactly the opposite of what I’d been told by the person who sold me the device. So who was I to believe?

Later on, I was able to get on the Internet and view the Web page with information about tethering. And it confirmed what the Torrance Verizon person had said.

Of course, I could still set up the computer to use dial up networking (DUN) with the cell phone. I was able to get the instructions to set up that from the Palm Web site, which I was able to view with the phone itself. I set it up and it worked. Then I realized that it might be using up my minutes — I only get 450 anytime minutes on my plan because I really don’t use my phone that much for chatting. So I called Verizon and asked. I was assured that the connection time to Verizon’s DUN system was included in my plan.

But DUN is about 1/3 to 1/2 the speed of the broadband connection I thought I was buying. And it can’t seem to hold a connection for more than 5 or 10 minutes at a time. And this phone cost a small fortune. So I’m not a happy camper.

And I still haven’t confirmed that it will work at Howard Mesa.

At this point, it’s likely that I’ll be taking advantage of that 30-day trial period Verizon offers to return the phone. With luck, they’ll have something that works correctly with my Mac. Otherwise, I’ll just have them reactivate my old phone and forget about Internet access via cell phone, at least for a while.

[composed in a hotel room while on the road with ecto]

Apple Collectibles

1996 Annual Report, Twentieth Anniversary Macintosh, and more.

Today, while filing away some old investment papers, I stumbled upon a copy of Apple’s 1996 Annual Report and accompanying Report to Shareholders. Still in near perfect condition, I did what any self-respecting computer geek would do: I put it on eBay:

1996 was not a good year for Apple Computer. Gil Amelio was Chairman of the Board and CEO. The company reported a net loss of $816 million. And the company was trying hard to maintain its ever-dwindling market share.

The 1996 Apple Annual Report offers a “darkest hour” snapshot of the now-thriving company with a solid reputation for creating innovative, easy-to-use products. 36 pages in near perfect condition, with the original 6-color Apple logo on the back cover.

Also in the package is the oversized booklet titled “Looking Forward: A Report to Shareholders.” This promotional document was Apple’s attempt to keep existing shareholders by painting a rosy picture of the company’s future. The booklet’s cover features a child holding an eMate 300, which is also illlustrated in the booklet’s centerfold. Other products featured in the document include the MessagePad 2000, PowerBok 1400, Performa 6400, and original Power Macintosh.

Do you collect Apple memorabilia? If so, don’t miss this chance to own a piece of Apple’s financial past.

After listing this item, I decided to see what else was listed in Vintage Apple/Macintosh > Other Vintage Apple category. A lot of old stuff. Very old stuff. Like Apple IIe disk drives and Prometheus modems and more than a few Apple Newton eMates (featured in my annual report!).

Twentieth Anniversary MacintoshThis got me thinking about my own Apple antique: a Twentieth Anniversary Macintosh. Yes, I bought one of those. No, I didn’t pay $8,000 for it. (That was the original selling price.) I got it for about $2,000 using a hardware discount I used to get as an Apple consultant.

The computer has been sitting on a sofa table in my living room for the past eight years. It’s really an amazing piece of work. It has a LCD monitor — a big deal in those days — CD-ROM drive, floppy drive, FM radio receiver, television tuner (really!), and removable trackpad. Oh, yeah — and a Bose sound system.

It has a PowerPC 603e processor and came with System 7.6 (if you want to get a real idea of dates here) but I think I have Mac OS 8 running on it. (Read more specs.) I used to use it to play music when I was working around the kitchen. I have since taught it how to display photos and play music from my iPod. The screen is small, but the sound system really is good.

For at least the past year, I thought it was broken. It wouldn’t go on when I pushed the power button. I had a sneaking suspicion that someone had spilled water into the subwoofer, which also houses the power supply. I never thought to check all the connections.

Until today. And that’s when I discovered that the surge suppressor it’s attached to is dead. Remove the suppressor, plug the darn thing right into a wall outlet, and it works! Woo-hoo!

No, I’m not going to put it on eBay.

But I do have a bunch of other old Apple stuff that will make its way to eBay soon:

  • There’s a strawberry iMac (a G3) that I need to restore to its original hardware and pack up. I don’t expect to get much for it, despite the fact that it works perfectly fine.
  • There are about 20 never-worn Apple-related T-shirts carefully packed in plastic in my clothes closet. Shirts from Apple’s heydays, when Macworld Expo was one party after another. (I remember seeing Jefferson Starship playing at one party while Chris Issacs was playing at another across San Francisco.)
  • There are Apple Marketing CDs, full of documents to help retailers sell Macs.
  • And then there’s my prized collectible: Two versions of the Mac OS 8 demo CD, released about a year apart. The first version had a lot of weird/cool/funky features that never made it into Mac OS 8. It’s amazing to compare the two.
  • And in my safe: a 50-share stock certificate for Apple Computer, Inc. stock, representing my initial investment in the company. It has the original Apple logo on it, too.

What brings all this up? I’m just so tickled that the Twentieth Anniversary Macintosh still works! I couldn’t imagine where I might get the darn thing fixed if it didn’t.

Leopard Postponed — What's a Writer to Do?

It’s all about timing.

Yesterday afternoon, not long after the stock markets closed in New York, Apple put a one-paragraph announcement on its Hot News page. The announcement told the world (or whoever happened to be watching that page) that because Leopard resources had been used to finish up the iPhone, Leopard would be delayed. Instead of seeing the finished OS in June, we’ll now see it in October.

Why it Matters to Me

I took the news with mixed emotions. I had begun working hard on my Leopard Visual QuickStart Guide for Peachpit Press. The book will be the eighth or tenth (I’ve lost count) edition of my Mac OS VQS, which is one of my biggest selling titles. The book is important to me; the last edition accounted for half of my annual income for two years in a row. When that book is ready to write I drop everything — even helicopter charters — to work on it.

The most important part of it is getting it done on time. When Tiger came out in 2005 only two authors had books in stores beside the brand new software on its release date: Robin Williams and me. Both long-time Peachpit authors with reputations for churning out books that satisfy readers. If Robin’s book sold only half as well as mine — and I’m not fooling myself; it probably sold twice as well — we kicked butt. It was a great reward for hard work and grueling deadlines. But I have to say honestly that my Tiger book was one of the ones I’m most proud of.

This Time was Different

This time around, things were definitely different. The software wasn’t ready yet — that was obvious in the way certain features just didn’t work right. Lots of bugs to iron out, but few developmental releases. It was almost as if Apple’s Mac OS team was overwhelmed. This announcement from Apple explains a lot. Apparently they were overwhelmed, but not by the task at hand. They were overwhelmed by being shorthanded to tackle the task at hand.

Add to that the fact that my screenshot software of choice, Snapz Pro, “broke” in Leopard. Don’t misunderstand me; it did work and it took fine screenshots. But the shortcut key to invoke it did not work — even when I fiddled with Mac OS settings and tried other shortcut keys. So, for example, there was no way to take a screenshot of a menu.

I don’t know if you’ve ever seen a Visual QuickStart Guide, but they rely on screenshots to communicate information. The book is full of step-by-step, illustrated instructions. I estimate that my Tiger VQS has at least 2,000 screenshots in it. Some screenshots show windows, others show menus. Almost every single one is less than a full screen of information. Now think of how much fun it might be to take 2,000 screenshots with something as awkward as Grab or, worse yet, Apple’s built-in screenshot shortcut keys. And then manually edit every single screenshot in a graphics program like Photoshop. Not having Snapz Pro (or something equivalent, if something equivalent exists) was going to seriously slow down my workflow.

What was even worse for me (and all other writers, I assume) was the “secret features” Steve Jobs alluded to when he first showed off Leopard. I had no idea what they were. And no one else did either. What if those features changed the way part of Mac OS X looked? All my screenshots would have to be redone. And what if the features were big enough to warrant their own chapters? Or replaced existing features? That could mean significant reorganization of the book, with changes to all the chapter and feature references. I could be working my butt off to finish a 700+ page book, only to have to redo major parts of it.

So I was under a lot of pressure. I had the ticking clock that said the software would be out “this spring.” That meant before June 20. I knew my publisher needed 2-3 weeks to get the final files printed and turned into books. That meant I needed to be done writing and editing by the end of May. But not knowing what the future would bring, was crippling me, making it difficult and frustrating to get things done.

I was not a happy camper. So when the announcement came yesterday, it was a bit of a relief for me.

The Problem with the Postponement

There is a problem, however: timing.

I had planned to work on my Leopard book for April and May. Then comes my annual secret project (which I can’t talk about until after publication) for the month of June and a bit into July. Then my annual one-month stay at Howard Mesa to get some work done on our property and knock off a few articles for Informit and possibly try to reconstruct that mystery novel I was working on (which was lost in the great hard disk crash and backup screw-up of February 2007). Then we’d planned to take a vacation to the northwest to continue our search for a new place to live. By that time, it would be September and the helicopter business would be heating up again; I already have two charters lined up for that month. Also, around that time, I’d be ready to start work on my Word for Macintosh revision.

There was a plan B for this summer, too. It consisted of me getting a job as a pilot for someone else, flying somewhere other than Arizona. I could work on my secret project while I was away and escape Arizona’s brutal heat and get to fly someplace different. I have a very good lead on a job in St. Louis (of all places) and a few possibilities in Oregon and Washington. But nothing finalized.

Now these plans for the next six months of my life are completely up in the air. Assuming an October 1 release of Leopard — this is just a date pulled out of the air; I swear I don’t know anything and if I did I wouldn’t repeat it — I have to be finished with the book by the first week in September. So I’ll work on it in July and August. While I still have my secret project to work on in June, I don’t have anything lined up for the rest of April and the month of May.

What’s even worse about all this is that I can’t work on a VQS at Howard Mesa or at a summer job elsewhere — I need a desktop computer with a big monitor to do the layout — and I can’t take a vacation when I need to work on this book. (See above for how important it is.) So my whole summer schedule is completely screwed up.

And It’s a Money Problem, Too

And since I get paid advances when I work and I don’t have anything lined up between now and the beginning of June, I’m not going to see a payday until the end of June or July. Ouch. So my finances will be screwed up, too.

It gets even worse. If the book had a release date in June 2007 (with the original release of Leopard), I’d start seeing royalties at September 2007 month-end. But because it won’t be released until October, which is after the start of the last quarter, I won’t see royalties until March 2008 month-end. That’s a 6-month payday delay for a 4-month publication delay. Double-ouch.

But that’s what the freelance writer’s life is like: a financial roller coaster.

What to Do?

Today I’ll be making some phone calls. The goal is to pin down exact dates for all of my known projects so I can decide, once and for all, if I can get a pilot job according to Plan B. And, while I’m at it, I’ll try to pick up a small book project to work on in May. (Not likely but remotely possible.)

Then I’ll get to work doing other things that I’ve been neglecting — cleaning out the condo I want to rent, washing the helicopter, organizing my office, reserving rooms for next year’s Southwest Circle Helicopter Adventure trips.

After all, life goes on.