On Keynote Queues

Wondering about the kind of person who would wait in line overnight to see an Apple keynote.

I’m not going to Macworld Expo this year. I used to go regularly and didn’t miss a show for about 10 years. Then I started skipping them. It just didn’t seem worth the time and expense. I went last year but am skipping this year.

I always watch the Apple keynote presentation, though. For a while, it was available as a live Webcast. Since then, it’s been available a day or two afterwards as a streamed QuickTime movie. That’s good enough for me.

Evidently, it isn’t good enough for some people. When I finally tracked down the date and time for this year’s Keynote address on the Macworld Expo Web site, I also stumbled upon some information for attendees wishing to see the presentation live. Here’s part of the instructions:

FOR PLATINUM PASS ATTENDEES:
As a Platinum Pass attendee, you have priority seating to view the Keynote in the main presentation room, based on availability. You may queue up on line any time beginning Monday evening, along 4th Street adjacent to the Moscone Center. We urge you to make every effort to be on line by 7:00am Tuesday morning to ensure your place in the queue, as we cannot guarantee seating late arrivals. Show management staff and security will be present to assist with any questions.

I should probably mention here that the folks who have “platinum passes” spent $1,695 to get them — if they bought them before December 1. If they waited, they paid $1,895.

I don’t know about you, but the thought of waiting on line in San Francisco overnight in January after paying nearly $2K for “priority seating” seems a little extreme. What kind of person would do this?

Now there’s a lot of hoopla over the fact that Steve Jobs is not doing this year’s keynote address. There’s even a bunch of whiners who claim they’re going to give Phil Schiller, who is doing the presentation, the cold (and silent) shoulder with each announcement. (These could be the same people who are willing to wait in line overnight to see a trade show keynote address.) So although I don’t expect a bunch of people to be standing out in the cold tonight on 4th Street (or Howard Street for the people who don’t have “platinum” passes), I do wonder how many people stood on line overnight in the past. Anyone have this info? Use the comments link or form for this post to share it.

Silent Keynote Campaign? Get a Grip.

Some spoiled kids plot to whine in silence.

Here’s a sad example of the mentality of some Mac users. The “Silent Keynote Campaign at Macworld Expo” is one way some people think they can send a message to Apple about how “mad” they are about Apple dropping out of future Macworld Expo. In reality, all they’re doing is exposing themselves as whining fanboys (or fangirls, perhaps).

If you’re attending the Macworld Expo keynote on Tuesday, Jan. 6, you can send a message to Apple by remaining silent during the 2009 keynote. While Phil Schiller is on the stage, let there be no applause, no whistling… just utter and complete silence.

Boo hoo. Apparently, I’m not the only one who thinks this campaign is stupid and childish.

Get a grip, folks. This isn’t the end of the world.

I’m as big an Apple supporter as the next guy — probably even bigger, since I’ve been using them and writing about them since 1989. I have to admit that although the announcement saddens me because it marks the end of an era, it’s not going to have a major impact on how I buy and use computers and software.

I get better attention and support in an Apple store than I ever got in the Apple “booth” at Macworld Expo — and half the time I had a Press badge on at the show. Indeed, an Apple Store is like having a Macworld Expo Apple booth with attentive staff available almost every day of the year. And I’d rather see Apple cut back on its trade show budget than cut back on employees or development costs. Wouldn’t you?

As for the silent treatment aimed at Phil Schiller, that’s not only rude, but it’s inconsiderate and unbelievably childish. And think of the message that sends to the rest of the computing world about Apple users.

Giving My iMac a Fresh Start

Why I’m reformatting my iMac’s hard disk.

iMacAs I type this, I’ve set the wheels in motion for my iMac’s internal hard disk to be reformatted and a fresh installation to be installed on its clean surface. This is a “clean install,” in the real sense of the phrase, and I expect it to take most of the Christmas holidays to get things back up and running in a way that I can be productive again.

This may seem drastic, but drastic times call for drastic solutions. My computer has been plagued with problems for the past two months — since my return from points north after this summer’s galavanting — and I simply cannot tolerate it anymore. I not only get kernel panics several times a week, but I also get what I call “blue screen restarts” (screen turns blue and computer restarts itself for no apparent reason), frozen mouse pointers, and unresponsive applications. I’m losing unsaved work — although less than you’d think because I’ve actually come to expect problems and save often.

I’ve run every diagnostic tool I have on the hard disk, booting from the CD/DVD drive whenever possible. Disk Utility says the hard disk is fine, but it finds all kinds of problems with permissions, which it just can’t fix. Drive Genius won’t even check the permissions, but it finds an error with my preferences file and gives up scanning. Permissions are definitely screwed up because my document permissions include permissions for (unknown).

Did I mention that it’s just over a year old now?

I know the cure for the problem — reformat and reinstall. So that’s what I’m doing.

Oddly enough, I used to do this regularly back in the old days, before the operating system got so darn complex and my hard disk filled up with music and video files. Each time a new version of Mac OS came out, I’d install it by reformatting my hard disk and putting the software on a clean disk. Then I’d reinstall all my applications and copy back the documents I needed on my hard disk. It took about a half a day to get the job done and the computer worked flawlessly afterwards.

But nowadays, things aren’t that simple. Reformatting a hard disk and reinstalling everything from scratch is a real pain in the ass. Before I could even think of doing it, I started by making three backup copies of what was important on the disk: the Time Machine backup I always have, a disk image of my entire hard disk, and a copy of my home folder. All this had to wait until I got an external hard disk large and fast enough to make the extra two backups. I bought it yesterday: a 1TB Western Digital FireWire/USB drive.

Never in my wildest dreams did I think I’d own a 1 TB hard disk. The amazing thing: it only cost $200. So storage is no longer an issue here.

At least not for the next few months.

Right now, my iMac is still verifying the installation DVD. I can still change my mind. But the thought of dealing with daily blue screen is too frustrating for words. So I’ll do the drastic thing and fix my problem.

And next week, I’ll pump my iMac up to 4 GB of RAM. If that doesn’t make it happy, nothing will.

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