The State of Macworld Expo

The end of an era? Looks that way to me.

When Apple announced, two years ago, that it would no longer attend Macworld Expo, lots of people said the announcement was Macworld Expo’s death knell. Like some other people, I thought that opinion was a both harsh and premature.

I don’t think that anymore.

On Friday, I did a presentation as a member of the Macworld Expo Conference faculty for the first time in at least eight years. I used to speak at Macworld Expo all the time, having at least one session in San Francisco and Boston (and later, New York) and even Toronto from about 1993 through 2002 or so. Back in the early 2000s, IDG took over the show and the conference management changed. They also went off in a new direction that stressed the creative aspects of working with the Mac. I was always more of a productivity person, so I didn’t fit in.

I still went to the show once in a while, but not very often. I came a few years ago, mostly to meet with one of my publishers. But that was it.

Looking back at it, I realize that I was deep in the Mac world at Apple’s first peak in popularity. The shows — especially in San Francisco — were huge. The very biggest shows took up both exhibit halls of Moscone Conference Center. All the big vendors were there — Apple, Microsoft, Adobe, Macromedia, Claris (later FileMaker), Quark — the list goes on and on. The show floor was buzzing all day long. The noise was deafening and there was a pure adrenaline rush on first entering the exhibit hall. And the products introduced! Even my husband talks about innovations like the Video Toaster (which, ironically, I believe ran on an Amiga). I remember all of Apple’s big hardware and software releases and the software demos that were both educational and entertaining. And how could I forget the Boston show where Mac OS 8 went on sale and my first Mac OS Visual QuickStart Guide sold out?

Afterwards, the parties would start. They were amazing affairs — the Exploratorium is a good example; the party sponsors rented the entire facility, leaving us to wander around and play with the exhibits. There was headliner entertainment, too: one year was Chris Isaac at one party and Jefferson Airplane at another. There were cruises and bungee jumps at Boston Harbor. There were full food, open bar parties at the top of the Fairmont in San Francisco. As one of the B+ list speakers/authors (in those days, anyway), I’d party hop with my peers. I remember one year bouncing from one party to the next with Bob Levitus, who always managed to get into all the parties, whether he had tickets or not.

Things change. Apple took a serious downturn. Things looked bad. Then Steve Jobs came back. The original iMac breathed new life into the company. More products followed. I remember seeing hundreds of buses all over San Francisco skinned with images of five colors of iMacs. But despite Apple’s subsequent successes, Macworld Expo was never quite the same. The show began to shrink.

What I saw on the show floor this year was a shock. The show was tiny — by old standards — occupying about half of one floor at the relatively new Moscone West building. At least 80% of the items on display could be classified as accessories — mostly protective or decorative covers — for the iPad and iPhone. There were very few Macintosh items.

Macworld Expo had become iAccessoryworld Expo.

Although most of the folks I spoke to about their thoughts on this matter seemed to agree with me — some more strongly than others — the members of the Macintosh press that I met there were surprisingly upbeat about it. One of them even commented that Microsoft’s support for the show is a good sign. Support for the show? They didn’t even have a booth! Having a party for a chosen few and being one of the sponsors on another party isn’t the kind of support I’d be upbeat about.

If I had travelled to San Francisco for the sole purpose of seeing the show floor — as I know many people did in the past — I would have been sorely disappointed. Disappointed enough to demand my money back. What I wouldn’t be able to get back was the travel time and expense and the three hours of my life spent trying to understand how so many accessory developers could think there was a market for yet another version of an iPad case. Or skin. Or screen protector.

The real value in Macworld Expo was the conference sessions — now more than ever. The conference management assembled a collection of experts — some old timers like me, some younger and newer to Mac OS (and iOS, of course) — and offered a variety of interesting tracks and sessions for Mac, iPhone, and iPad users.

My session about building your iPad for business was relatively well attended — the room was about half full. I received a handful of follow-up questions and a polite round of applause at the conclusion of my talk. Several of the attendees came up to the front of the room to thank me or offer complements. It was like the old days, but on a much smaller scale.

After all, Friday’s room could have held only about 100 people when, in the past, I did sessions that packed a room that seated more than 300.

And the meeting room area at Macworld Expo used to be busier than a high school hallway between classes each time a session let out. Now only a few dozen people meandered about, shuffling from room to room.

At least these people got something worthwhile for their money.

I know these are harsh words and, as a member of the Mac community with a long Macworld Expo history, it’s hard for me to type them. The conference faculty was treated quite well, with generously filled swag bags, a comfortable place to rest between sessions, and both breakfast and lunch every day. The session rooms were relatively well equipped. It’s hard to share negative opinions about Macworld Expo when IDG staff responsible for the conference part of the show treated me well. But if this blog post precludes me from ever speaking again at a Macworld Expo, so be it. I don’t sugar coat anything and I’m certainly not going to sugar coat this.

While I realize that the old days are long gone, I think that if IDG can’t do better than what I experienced this past week in San Francisco, they should throw in the towel on Macworld Expo and concentrate on better ways to share valuable information with Mac OS and iOS users.

Dragon Dictation? Maybe.

I try an iPad-based dictation tool.

Note: This blog post was dictated into my iPad. Although I’d originally hoped to display the text in two columns to show unedited and edited text (as referred to in the post), I later decided to use DEL and INS tags to show actual text edits required — places where Dragon Dictation actually got it wrong. I did not correct my failure to dictate punctuation or my poor use of words, since those are my errors and not the software’s. A few additional comments are included in square brackets in the text.

I am trying something different today. I’m writing a blog post by dictating into my iPad.

I’m using a program called Capps dDragon caps dDictation. I downloaded it for free on my iPad not long after I bought the iPad. I’ve tried it a few times, and was very pleased with the results. Unfortunately, there’s a lot more to using dictation software and than simply saying what you want to say.

These first two paragraph are good example. On the left you see my dictated version. On the right you see my edited version. Notice the changes I needed to make. It’s really not bad, but not exactly perfect.

The main problem with using dictation software. See is that you have to dictate everything you want to type. That means you have to dictate your punctuation, capitalization, quotes, and any other information that you want to put in your text other than the exact words.

You also need to speak clearly directly into a microphone. On the iPad that’s not exactly convenient since the microphone is at the top of the iPad. Right now my iPad is standing up on my table with the microphone close to my mouth so that so that Dragon dictation can understand what I’m saying. Of course if you have an external microphone it will work with that as well.

You also need to be careful about what you say. Any mistakes you make will be transcribed. This makes dictation a useful tool for getting out of a first draft, but not for getting final text. You’ll still have to go through the document and make changes to it as necessary to correct errors and rephrase sentences.

As I dictate this today, I see that I’m quickly getting the hang of it. Although it’s not natural for me to do this, I don’t think it will be difficult to learn. What amazes me the most, is the way the software can recognize exactly what I’m saying. I haven’t edited any of this text other than what you sought saw at the top of this post. [Not true; read note at top of post.] Get Yet as you can see dragon dictation has managed to understand almost everything that I’ve said. This absolutely amazes me. What I don’t understand, however, is how many people reported that dragon dictation could not understand them. The overall reviews in the iTunes store for the app are very low. I can only assume that these people are not speaking slowly and clearly so that the software can understand them.

What I do find a little bothersome about this software is that it needs an Internet connection to work. As I speak it evidently records what I say and then when I’m done it sends it to the Dragon dictation website words where it’s translated and returned to me. This isn’tthe best solution if you don’t have an Internet connection all the time. But given the price of the software, which was free, I really can’t complain.

Another thing I find a little bit bothersome is the fact that it evidently has a buffer. I can’t just go on talking for a long period of time and expect the software to be able to translate. Instead it automatically cuts me off gets the translation in and puts it in the software sometimes while I’m still talking. [Boy, that previous sentence could sure benefit from some commas.] This means that I need to stop at the end of every long paragraph let it translate and then start again.

It’s interesting to me also how the software does not recognize upon a pause as a place to put a comma or period it’s also interesting to me that it probably just inserted those two forms of punctuation instead of the words that I just set. Let’s see. That’s funny it’s got the words as I said them and didn’t put in punctuation. I guess it does take a little bit of time to get used to this. [This whole paragraph is a good example of experimenting. Believe it or not, Dragon dictation made only one error; the other errors were mine.]

As a writer, it’s a dream to be able to say what you want to say and have it automatically typed for you. But the reality is and not so sweet. In reality, I can type a lot faster than I can do this dictation. I can also make a lot fewer mistakes. And I can edit as I go along.

Still, I think the thing that bothers me the most, is that I have to stop at the end of every long paragraph to let Dragon dictation catch up. I don’t type like this. I don’t think like this. I tend to type thing [I corrected myself here but DD didn’t know that.] right write a lot more a lot more fluidly. I also don’t think about the comments commas that I need to put in my documents.

Overall what do I think of this? I think it has its uses, but I can’t see using it as a normal writing tool. I’ll keep experimenting with it, but I’m not sure whether it will ever be something I use daily.

If you have an iPad or my phone iPhone I recommend giving this a try. You might like it. And if you like it a lot. You might want to buy the regular software that they self sell for your computer. They have a Windows version and a Mac version.

Laptopless in Florida

An iPad-only weekend.

I just got back from a trip to Jacksonville, FL. It was a business trip for my husband and I went along because my mother lives only 30 miles away. I hadn’t seen her in about a year and figured I’d tag along and spend some time with her, my stepdad, and my sister.

I was determined to pack light for this trip, so when it came time to decide whether to bring along my laptop — a 13-inch MacBook Pro — I decided to leave it home and rely solely on my iPad for access to e-mail, the Web, etc. It would be a good test of the iPad as a computing tool.

I should mention here that I’ve done this before. In May, I flew my helicopter up to Seattle by way of Lake Powell. My iPad was new back then and I decided to use that trip as an experiment. I was relatively successful and that must have been at the back of my mind as I made my decision to do this again.

As it turned out, it wasn’t a good decision. The problem is, my iPad doesn’t have 3G. I’m already paying for Internet access in three other places — at home, at our Phoenix condo, and on my BlackBerry — and I simply wasn’t interested in paying for yet another access point. On my laptop, I can take advantage of Bluetooth tethering to my BlackBerry to get online just about anywhere. (And believe me, I’ve put this to the test in some pretty remote places.) But Apple doesn’t allow Bluetooth tethering on its iPads, so anyone without a 3G iPad or access to WiFi is pretty much screwed.

Bottled WaterWe were staying at the Marriott Sawgrass Resort in Ponte Vedra, near Jacksonville, FL. This is one of those fancy resorts where you pay a bunch for your room and then pay through the nose for everything else. Hell, a bottle of Fiji water they’d considerately put in our room for our consumption had a $6 price tag on it. (Can someone please explain why we need bottled water imported from Fiji?) Even the Starbucks in the lobby was charging a full dollar more than regular prices for a latte.

And Internet access via WiFi? Well, that would cost me $13 a day.

Can someone explain why my $89/night room at a Holiday Inn Express comes with free WiFi and our $205/night room at a Marriott didn’t?

I don’t want you to get the idea that I’m cheap — despite how this sounds. I’ll admit that I do try to save money when I can. And frankly, since this was a business trip, if we’d paid the $13/day, it would have been billed to the room and Mike’s company would have paid it. So I could easily argue that it was free for me.

But it’s the principle of the thing. $13 a day! That’s obscene. No one should be paying that for Internet access.

And no, even the Starbucks didn’t have free WiFi.

Of course, without WiFi, my iPad had limited use. Sure, I could read ebooks, do crossword puzzles, and make notes in my journal, but I couldn’t check e-mail or the weather or get directions from point A to B.

On the day after we arrived, I went down to my Mom’s house and sucked Internet there. I checked e-mail and tweets and weather. I even showed them the video of the cat on the Roomba — appropriate because I’d bought my Mom a Roomba for Christmas.

Later, it was back to the hotel, without WiFi.

ReflectionsI thought about how I was neglecting my blog. (This is the first real entry in over a week.) I wished I could write and post something about my trip — the great fish dinner on the first night, one of the other wives getting her luggage lost by the airline and our subsequent shopping spree at Target, the luggage size of our companions who apparently packed for three weeks instead of three days, the great deal I got on a rental car, the surprisingly peppy ride of the Hundai Accent I wound up with. Or maybe the authentic Spanish tapas I enjoyed with my family in Saint Augustine and the huge ice cream sundaes we consumed afterwards. Or the weather, which dipped down to the 20s (F, not C) at night, with a wind that obliterated the wonderful reflections I’d photographed from our room the day we arrived and ruined what might have been a nice walk along the ocean on the last day of our stay. I couldn’t blog about any of this because (1) typing a long document on the iPad’s “keyboard” is likely to result in insanity (2) I didn’t have access to the Internet to post anything.

SeashoreWith all this in mind, it’s pretty clear to me that I should have brought along the laptop. With it, I could have used my phone to get online. I could have blogged daily. I could have kept up-to-date with tweets. I could have realized that the weather would turn sour and those wonderful reflections on the pond outside the hotel would be gone the next day, giving me no second chance to photograph them properly.

Of course, I could also argue that not having Internet access made me more social and physically active. Although I didn’t hang around the spa with the girls after my facial to “catch up,” I did take two of them shopping in my rental car. And I did treat myself to a solo shopping spree — one pair jeans, one dressy jacket, one pair shoes, three pairs socks, one long-sleeved tee shirt — that required a bunch of walking and a nice drive along winding, tree-shaded Florida roads. These are things I might not have done if I’d had a WiFi connection to hold my attention.

But what’s surprising is how much I’ve grown to depend on the Internet for information and entertainment. For example, while at my Mom’s house, I showed my stepdad how to use Snopes.com to check the accuracy of the information in e-mails he receives. (No, his cell phone probably can’t do all those things.) I showed my family pictures of the hotel we were staying at. We looked up menus for the tapas restaurant. And yes: we watched at least five videos of cats with Roombas.

Internet access has become such an important part of my life that when it’s taken away, I feel handicapped.

And I can’t imagine that being a good thing.

MagCloud Offers Free Magazines for iPad Users

Print on demand goes digital for free.

MagCloud Logo

I’ve been using MagCloud for some time now to create marketing material and, for a while, a monthly newsletter about flying around Arizona in a helicopter. It was suggested to me by a reader of my blog and once I saw what it was all about, I ran with it. I’m not the only one. Hundreds of people are releasing monthly or quarterly magazines using MagCloud’s print-on-demand features. Of those, a bunch are also taking advantage of a new feature that makes it possible to automatically publish magazines in an iPad-compatible digital format.

This is a great thing for iPad owners looking for interesting new reading material. There are dozens of beautiful, full-color magazines that you can download for free onto your iPad. All you need is the MagCloud iPad app, which is also free from the iPad App Store.

MagCloud Magazine StoreHere’s how it works.

  1. Download the app and install it on your iPad.
  2. Open the app and use it to visit MacCloud’s Magazine Store.
  3. Browse by topic or search for a specific title.
  4. Tap a magazine you want. It’s downloaded to your iPad.
  5. Repeat steps 3 and 4 as desired to download multiple magazines. They’ll appear in the My Magazines screen.
  6. Landscape ViewTap a downloaded magazine to read it. In portrait mode, it appears as a single page. In landscape mode, it appears as a spread. You can pinch and drag to magnify and scroll.

MagCloud is an excellent print-on-demand publisher for magazine-style publications. I highly recommend it. And if you’re an iPad user, I hope you’ll check out MagCloud’s app and the free magazines you can download.

Be sure to do a search for “helicopter” and take a look at some of mine.

Highest Duty

A book review.

Highest DutyLast night, I stayed up late to finish reading Highest Duty by US Airways pilot Chelsey B. “Sully” Sullenberger. Captain Sullenberger was the pilot in command of US Airways Flight 1549, which landed with no loss of life in the Hudson River on January 15, 2009.

I’d been wanting to read the book for a while but I kept putting it off. I wanted it to be my first purchased ebook experience. I was supposed to get a Nook for Christmas, but the idiots at Barnes & Noble were completely clueless about customer service and timely order fulfillment, so I canceled the order. I wound up with an iPad in April. After weighing the benefits and drawbacks of ebook reader software — iBooks, Kindle Reader, and B&N Reader — I decided to go with the Kindle software and ordered the Kindle edition of the book from Amazon.com. From what I hear from Twitter friends, the iPad makes a better “Kindle” than Amazon’s Kindle.

On Heroes

I’ve always been intrigued by Captain Sullenberger’s modesty and apparent reluctance to bask in the limelight of his extraordinary experience. People call him a hero but he [rightly] refuses that title. He quotes from a letter he received after his Hudson River landing: “I see a hero as electing to enter a dangerous situation for a higher purpose, and you were not given a choice.”

I agree with this definition of a hero. Captain Sullenberger did what he had to do and was fortunate enough to have the knowledge, experience, demeanor, and team to carry it off successfully. His love and respect of life — including, of course, his own — is what motivated him to do everything he could to succeed.

In many ways, that’s better than being a hero. When a terrible situation was thrust upon him by circumstances he could not change, he rose to the occasion and emerged victorious, saving the lives of 105 people. Along the way, he gave the rest of us hope — after the terrorist attacks of 9/11, in the midst of a serious economic recession, with wars going on in the Mideast — he showed us what people can accomplish when put to the test. He gave us the happy ending we all needed.

It Wasn’t a “Miracle”

Another thing that intrigued — and, I’ll admit, pleased — me about Captain Sullenberger was his failure to credit his success to the intervention of some supernatural being. I’m talking about God.

I can’t tell you how sick I am of seeing famous athletes and celebrities and just plain people thank God for something good happening to them. Scored a record number of goals in a basketball game? Thank God! Won a Grammy? Praise Jesus! Tornado took out the house next to yours but left yours unscathed? God was watching out for you!

It makes me sick. People don’t want to give themselves credit where credit is due. They work hard, they train, they practice, but they give God credit for getting the ball through the hoop. They learn music, they practice singing, they get a great producer who helps package their material, but they give Jesus credit for winning that Grammy. They don’t want to admit that luck has a place in our lives — good luck preserves one house while bad luck takes the one next door away. What of the people who lost the basketball game or the Grammy or their home? Did God simply not like them as much? And what about when these winners get their own dose of bad luck — injury, illness, scandal, death? Did God change his mind about them?

Captain Sullenberger, however, did not thank God or any other supernatural being for the positive outcome of his Hudson landing. At least I didn’t hear him do so in any article, interview, or elsewhere. I wanted to read the book to be sure that he didn’t thank God within its pages. He didn’t.

And that just makes me respect him even more.

The Story

The book mingles autobiographical material with events from the day of the landing. The autobiographical material was presented in a roughly chronological order, but did bounce around a lot with side stories, including references to the Hudson landing. I’m not sure that was the best approach, but it did keep me reading.

Captain Sullenberger is clearly a true pilot. He entered aviation because of his love of flying. From his start as a teen, he took aviation seriously, learning what he could to be a better, safer pilot. He understands the importance of knowing an aircraft’s systems inside and out. He understands the value of studying past accidents to prevent future ones. He also understands that all the things that happen in our lives define who we are and how we will react in a given situation.

Flight 1549 from Wikipedia

This iconic photo of US Airways Flight 1549 in the Hudson River by GregL originally uploaded to Flickr can be found on Wikipedia under a Creative Commons 2.0 license.

A detailed discussion of the events of January 15, 2009 begin about 60% through the book. The story is riveting. He combines his narrative of what happened with references to his past that he believes influenced him to make certain decisions. For example, his knowledge of research into why military pilots sometimes ejected too late is part of why he decided not to worry about saving the airplane by attempting an airport landing and instead concentrate on saving the people by landing in the river. (There’s a lot more to his decision than that; this is just part of what went into it.)

Throughout this part of the book are bits and pieces of the cockpit transcript, recorded by microphones during the flight — the so-called “black box” data. Even though I knew how it would end — don’t we all? — I found the details fascinating. It was a great example of teamwork between Captain Sullenberger and his first officer, Jeff Skiles. Later in the narrative, it was clear that the flight attendants were also part of the team, helping passengers off the plane in as orderly a manner as possible.

The aftermath of the experience also made interesting reading. Getting an inside look at the mail Captain Sullenberger received from people on the plane — as well as many people who had no direct connection to the flight or its passengers at all — revealed the psychology of people. I’m not the only one who appreciated the happy ending to that seemingly doomed flight.

The Soapbox

One of the complaints people have had about the book is the soapbox aspect. Captain Sullenberger believes that airline pilots are not treated as well as they should be by their employers considering the hours and responsibilities of their work. He believes that pay cuts and pension cuts are making it ever more difficult to attract and retain quality pilots who actually care about their work. He suggests that airline pilots are like bus drivers of the sky.

Although I don’t have intimate knowledge of the airline industry, as a professional pilot who has worked for a large tour operator, I know exactly what he means. Aviation employers don’t care how good a pilot is. As long as the pilot meets insurance requirements and can do the job, all that matters is how much that pilot costs. In my experience, many employers would rather hire a cheap, entry level pilot than a seasoned professional who costs more. They don’t see the benefit of the experience. They’re gambling, of course, on the equipment and circumstances of flight — when something goes wrong, will the entry level pilot have the experience and knowledge to bring the aircraft and passengers back safely?

In the airline industry, pilots are locked into their employers for seniority. If they leave one airline, they lose all seniority and start at the bottom at their new employer. This prevents experienced pilots from looking for better jobs. It stagnates the employee pool. And although Captain Sullenberger didn’t mention this, it prevents good ideas from one airline from migrating to another.

Captain Sullenberger does discuss how many airline employees have simply stopped caring about anything other than what’s in their job description. As budget cuts reduce non-essential staff, customer service suffers. Captain Sullenberger talks about his personal experiences going the “extra mile” to help passengers who can’t get the help they need from other airline employees. He talks about how most airline employees are simply tired of doing other people’s jobs. He doesn’t blame them — he hints that they’re underpaid for what they’re supposed to do — but he does decry the system that results in this poor attitude.

He also believes that budget cuts have the potential to reduce safety. A good example of this is the emergency procedures book that his first officer needed to consult on the loss of both engines. In the past, the book had numbered tabs that made it easier to find content. The airline, in a cost-cutting measure, had stopped including the tabs, making it necessary to thumb through the book and look at individual page headings to find content. In the slightly more than three minutes the cockpit crew had to land the plane without engines, every second was valuable. Yes, this flight had a happy ending — but could other flights be lost due to cost cutting measures like this? It certainly makes you wonder.

My feelings about Captain Sullenberger’s soapbox are mixed. I didn’t like reading his complaints, but, at the same time, I knew they were valid. And I know that his experience and the interviews, articles, and books that come from it are the perfect way to get the message out.

While Captain Sullenberger was careful not to criticize his airline, it’s clear that US Airways is just as bad as the others when it comes to matters of pilot compensation and cost-cutting. Perhaps his insight will help make the situation better?

Sadly, it probably won’t.

Thumbs Up

In all, I give the book two thumbs up. While it’s especially good reading for pilots and others interested in aviation, I also think it makes a good guide for young people who want to make something of their lives. And for the rest of the world, it’s a great look at one of the most amazing emergency landings we’ll likely ever see.