A Whinny in the Night…

…means there’s something wrong.

Horses are generally very quiet animals. They spend their lives eating, pooping, and sleeping. And they do it without vocalizations.

So when I woke last night at about 1:30 AM to the sound of a horse whinnying, I didn’t just roll over and go back to sleep.

Although Wickenburg has traditionally been a horse-property town, the new subdivisions going in all over town don’t allow horses. How could they, with lot sizes shrinking from over an acre per house (we have 2-1/2 acres) to 1/2 acre or less? Even the subdivisions with relatively large lots bordering open land — Saddle Ridge comes to mind — have prohibited horses. Many horse people are moving out of town and existing horse property is being bought by newcomers who don’t have horses. So while there used to be nine horses in our immediate area, there are now only five. And two of them are ours.

Jake and Cherokee at Howard MesaJake and Cherokee are a pair of Quarter Horses. Jake is a former ranch horse that was likely abused — or at least handled roughly — during his working life. He’s very hand shy — don’t try to pet his face! — and doesn’t like to be bothered on his free time. To him, that means any time there isn’t a halter on his face or a saddle on his back. But get him saddled up and he’ll do whatever you want. Jake’s about 25 years old now, which is getting up there in years for a horse. He’s sorrel (reddish brown) and has a swayback. He’s the alpha male in our little herd, bossing around his buddy and terrorizing any other horse we might put in with them.

Cherokee is a paint Quarter Horse. He’s a very pretty boy and he knows it. Previous owners spoiled him and neglected to train him properly, so when we got him, he was difficult to handle and rather “bratty.” Over time, I showed him who was boss. He still tries to get away with things — stopping for no reason on a trail, dancing around while being saddled, biting Jake’s back leg on a trail ride — so whoever rides him has to be on constant vigilance. We don’t put visitors on Cherokee’s back. Cherokee taught me how to fall off a horse — and it took me several lessons over that first year to get it right. I taught him that rabbits were nothing to be afraid of. He’s about 17 now and very fat because he manages to eat more than half the food when we feed the two horses together.

Anyone who thinks that horses are just big dumb animals have obviously not spent any time around horses. Each horse has its own personality and, once you get to know a horse, you can predict what he’ll do in any situation. Jake is all business. He’s calm and will never kick or bite anyone — including another horse — while under saddle. You could drive a freight train right by him while there’s a rider on his back and he’d probably stand his ground until the train was gone. He’s very standoffish when he’s not working. Cherokee is the complete opposite. He’s friendly and will often come up to the fence when another rider goes by, just to silently say hello. He’ll always come to the fence when our friend Pete comes by with his grandkids or when John and Lorna stop by. He knows they bring treats and he wants to get the carrot or apple they’ve got for him. He loves to be petted and brushed and talked to. But get a saddle on him and take him out on the trail and you never know what might spook him or how he’ll behave.

The two horses are buddies, although it wasn’t Jake’s idea. Jake seems to hate every horse while Cherokee seems to love every horse. So when we first put them together, Jake would chase Cherokee away from him and his food and Cherokee would keep coming back for more. He’d be bitten and kicked but he’d take it like a dope. In time, he wore Jake down and now Jake doesn’t chase him off so often. It’s like he’s given up because he knows how useless it is.

Of the two of them, Jake is more vocal. He whinnies around feeding time, when he sees one of us around the hay shed preparing the food. It’s like he’s nagging us. “Hurry up! I’m hungry.” It’s an impatient whinny. Although Cherokee’s life revolves around food, he’s quiet about it.

The only other time they’ll whinny is when they’re separated. Horses are herd animals. They like to be together. When one of them is taken out for a ride or to the vet without the other, the remaining horse whinnies. Sometimes they both whinny. But if the one taken out is with other horses, he’s okay and usually stays quiet.

Sometimes when you get a bunch of strange horses together — like when we go on a trail ride with the Wickenburg Horsemen’s Association — they’ll whinny at each other. But our boys don’t usually participate in that ritual. They’re generally very quiet.

So when I heard a whinny in the middle of the night, I knew something was up. And since only two houses in the neighborhood have horses, there was a good chance that the problem was in our corral.

Now a lot of people who don’t live in a warmer climate think that horses live in barns. In colder climates, they often do. But not in Arizona. Most of the horses that live in Arizona live outdoors year-round. Our boys have two corrals: a large acre+ enclosure down in the wash (a dry riverbed) that runs through our property and a smaller pen with a turnout halfway up the driveway to our house. They spend the day together down in the wash, unless heavy rain is possible (and the wash could run). They eat their morning meal of alfalfa and grass and stretch out on the sand in the late morning for a nap. They spend the afternoon nibbling on whatever grass is left or biting the seed pods off the mesquite trees around them or just standing around the water trough dozing. At around 6 PM, we move them to the upper corral, where each of them has his own enclosure. We separate them in this area so Jake has enough time to eat. He eats more slowly than Cherokee and if they were always together, Cherokee would always get at least 3/4 of the food. We feed them alfalfa and grass, as well as a concoction we call “bucket” that includes red beet pulp, grain, bran, and a bunch of other stuff to add nutrition and keep their digestive systems clear. Jake also gets a “senior” pelleted feed and pelletized alfalfa to help fatten him up. If we didn’t do this, his ribs would show all the time.

Although they’re in separate enclosures, the two enclosures are adjacent to each other. In fact, you have to walk through one of them to get to the gate of the other. So they’re together. They just can’t share their food.

The other day, Jake wasn’t feeling too well. He was lethargic in the morning and we thought he was sick. Possibly with colic, a digestive problem that kills horses. We got him to the vet and he was checked out. The doctor gave him a shot and he seemed okay.

So when I heard the second whinny in the middle of the night, I thought of Jake.

Mike was awake as I pulled on my sweatpants. I asked him to come with me. I told him I was afraid of what I might find. We got a flashlight and started down the driveway. I immediately saw Jake, standing in his part of the corral, looking up at as as we came down. He was fine.

But Cherokee was nowhere in sight and the gate to his part of the corral was wide open.

Remember what I said about separation? Cherokee had wandered off and Jake was missing him. Thus, the whinny.

Now there were only two places he would have gone by himself. The closest (but less likely) was the lower corral. We walked down there and peeked in. The gate was open and there was no food down there, so there was no reason he’d be hanging out. He wasn’t. But it made sense to check there first.

The more likely destination was our neighbor’s horses. Remember what I said about horses liking to be together? We crossed the wash to their corral while Jake whinnied again behind us. My flashlight picked up Cherokee’s brown and white coat immediately. But he was inside one of their spare corrals. And when we got there, we found the gate securely latched behind him. He gave us a typically dopey look as we put the lead rope around him and started walking home. Our neighbor’s dog barked like crazy. Jake whinnied. One of our neighbor’s horses whinnied. It was a heck of a racket at 2 AM.

We walked Cherokee up the driveway and put him back in his corral. We opened the gate between the two horses. We closed the outer gate and secured it with a chain. That chain had been bought years ago when Jake learned to open gates. It appeared that Cherokee had learned the same trick.

In the morning, our neighbor stopped by to tell us our horse was in his corral. It was still dark and he didn’t realize we’d already retrieved him. He said that he’d been wandering around their place at about 10:30 PM. They’d caught him and put him in the corral for safekeeping. I’d figured it had been something like that.

But what I still can’t figure out is why he left in the first place. It’s so unlike Cherokee to take a walk by himself. The last time he’d opened the gate, he’d just hung around near Jake until we found him.

Could it be that our fat little boy is growing up?

How Much, How long?

The financial dynamics of selling helicopter rides.

I went down to Goodyear, AZ yesterday to offer helicopter rides at the Goodyear Balloon & Air Spectacular. This was my second year doing rides at the event; last year I did them at Glendale as a subcontractor for another helicopter operator. This year, when the event was moved to Goodyear (a Phoenix-managed airport), the paperwork requirements were more stringent. The other company couldn’t get their paperwork together on time. They dropped out. I had all my paperwork in order. I did the show without them.

First I need to say something about the show. Formerly known as the Thunderbird Balloon & Air Classic (and still run by a company of the same name), the event is a combination balloon gathering and air show. The balloons, which can only fly early in the morning or in the evening, do their thing in their time slot. I wrote last year about walking among the balloons during the nighttime glow and about arriving at the airport as the balloons were departing at dawn. It was an incredible experience. Oddly enough, most people don’t go to the show for the balloons. They go for the air show which goes on during the day. There are aerobatic displays, war birds, F-16s, and this year, the Blue Angels. On the ground, there are food vendors, car and motorcycle dealers, navy recruiters, carnival rides, and souvenir sellers. There is literally something for the whole family. And although it ain’t cheap to attend — $15/adult, less for children and seniors — it’s a great event for a family to attend together: outdoors, surrounded by history, technology, and carnival food.

This is an extremely professionally run event, with excellent management and crowd control. The entertainment is top notch and the announcer is incredible. There’s no shortage of staff members to help with a problem. And the Air Boss, who works behind the scenes with the pilots and airspace, is safety-conscious, reasonable, helpful, and well…professional. I cannot stress what a pleasure it is to work at an event that’s so well run.

Unfortunately, the new venue at Goodyear had a bit of a dust problem. Instead of being on pavement like the vendors were at Glendale last year, they were on dirt. Which turned to dust. Even the water truck couldn’t keep up with it. Thank heaven it wasn’t windy like it always is in Kingman for the Mohave County Fair.

And unfortunately for us, my landing zone was about a mile away, near the main terminal building. (On concrete, thank heaven.) So we had to provide transportation from the ticket sales area to the LZ and back. The folks I was supposed to fly for were going to provide transportation via golf cart. We didn’t have a suitable golf cart, so we used Mike’s truck.

I say “we” because when I realized I’d be doing the event without the other helicopter company, I had to get together a full ground crew. For me, a full ground crew consists of three people: a money person to sell tickets, answer questions, and hold the money and two loaders who do safety briefings and escort passengers to and from the helicopter. (We do hot loading, like most helicopter operators do, and I don’t want anyone walking unescorted or unsupervised near the helicopter while the blades are turning.) In a pinch, with a secure LZ, I can do with one experienced loader (my husband, Mike), but I really like two. It speeds up the loading/unloading process by having one crew member on each side of the helicopter.

DarleneDave
Our great ground crew: Darlene and Dave (photos by Dave and Darlene).

I should point out one thing here about the R44 helicopter. The main rotor blades are 10 to 12 feet off the ground (depending on RPM and rotor droop) so the possibility of someone getting hit on the head by the blades is remote, especially at 68% RPM, which I maintain during loading/unloading. That’s one less thing to worry about when hot loading.

Me in the Pilot SeatBecause the LZ was so far from the rest of the venue and there were aerobatic displays going on while I was giving rides, I couldn’t fly past or around the venue to attract future passengers. That turned out to not be a problem. We had a steady stream of riders for our 8-10 minute rides. And, when the Blue Angels were done flying at about 4:15 PM, I started up and flew just about nonstop until 7:15 PM.

Here’s where the finances come into the picture. Last year, the other helicopter operator charged $45/person for 10-minute rides. Of that, I got $35, which I thought was a fair price for the ride. They did the money stuff and provided transportation to/from the LZ, which was about 1/4 mile from the ticket booth that year. (Easy walking distance, but who likes to walk?) They also provided one ground crew member, but since they were flying a helicopter, too, he mostly dealt with loading/unloading that helicopter. So Mike came along and took care of my passengers.

At $45/person, I flew 131 people last year over a 3-day period. To date, that’s my second-best gig, surpassed only by 2005 at the Mohave County Fair (150). I personally could not believe that so many people were willing to lay out $45/person for a ride. To put it in perspective, for about $120 a person can get a 25-minute helicopter flight over the Grand Canyon with Papillon. That’s a more memorable flight than 8-10 minutes over Sun City.

Yet this year, when I went to the Mohave County Fair and tried to sell 8-10 minute flights for $35/person, I had very few takers. I had to resort to Plan B, which offered 3-4 minute rides around the fair for $15. That kept me busy. In Congress, I did 5-minute rides for $20 around Congress. I had a line for 3 hours straight and probably could have sold the same rides for $25 without losing a single passenger.

So what I learned during the year (or thought I learned) was that I could keep flying if I priced the rides at a price most people would consider cheap. I want to keep flying. Sitting on the ground, spinning my blades while I wait for a passenger burns fuel without earning revenue or paying my ground crew. The problem is, if I make the rides too cheap, I don’t make any money. Duh.

At yesterday’s event, I offered the rides at $35/person, which was what I would have gotten if I’d flown with the other company anyway. I’m not greedy, but I do have loan payments to make. The result was a steady stream of passengers who couldn’t believe how cheap the rides were.

So what’s expensive in Kingman, AZ is cheap in Goodyear, AZ.

Our flight path, in case you’re interested, left Goodyear airport heading southeast. I flew straight down to the Phoenix International Raceway (PIR), where they have NASCAR events, and came back to the airport. There were cars on the track (not NASCAR) for much of the day, and people riding quads and fishing along the Gila River, which we crossed in two places. At night — because I flew for over an hour after sunset — I flew more to the east, trying to stay in a well-lighted area and give my passengers something to see. At night, the city is a blanket of lights in every color and it really doesn’t matter what you’re looking at. It’s just so darn pretty from the air.

Maria and MikeAlthough it was a 3-day event, I missed the first day due to a miscommunication. (Long story and please don’t ask me to tell it because I’m still pretty pissed off about it.) Yesterday was the second day and we did pretty well. Unfortunately, there are limitations on when I can fly. Those limitations are imposed by the Air Boss, who is basically an air traffic controller during the event. Keep in mind that the air show part of the event runs all day long and has many performers. Some of them simply don’t like operating while a helicopter is making flights in and out of the airspace. And in other instances, the Air Boss himself might consider my operations a hazard while other performers are on. So throughout the day, I’d be asked by the Air Boss to stay on the ground. These stoppages could be as short as 5 minutes or as long as 90 minutes. They broke up the flying day, limiting the number of people I could fly.

This happened last year, too, but there weren’t as many of these breaks so they didn’t affect me as much. This year, they really put a damper on things. People who showed up at the booth at 1:30 PM, ready to fly, were told they had to wait until 4 PM. Not everyone wanted to wait. And I certainly didn’t want to sit in the dusty booth waiting for the green light. But when 4:15 rolled along, I started flying again — for 3 hours straight.

Unfortunately, we had to skip today at the show. That’s not so bad. Mike is fighting a cold and he needs the rest. And I’m still exhausted from flying so long after nightfall — it takes more concentration, at least for me, and it really wipes me out.

Now if you’re doing all the math and coming up with some really big numbers for our ride revenue, remember a few things. It takes (and costs) more than just fuel to operate a helicopter. My insurance alone costs $60/hour (based on my current 200-hours per year flight level). And then there’s the reserve for the overhaul my helicopter will need at 2,200 hours — that currently costs $185,000, which is about $85/hour. There’s regular maintenance (at $50 to $75/hour), fuel (at about $4/gallon), oil (at about $5/quart), and hangar rent (at several hundred dollars a month). There’s additional costs to comply with service bulletins (SBs) and airworthiness directives (ADs). There’s advertising with signs, banners, brochures, and business cards. There’s business licenses and drug testing program fees and credit card acceptance fees. And there’s state and local sales tax, which must be paid out of every qualifying revenue hour — including rides. (Although we charged $35/person, $2.68 of that goes to Maricopa County and the City of Goodyear with its total 8.3% sales tax rate.) On an event like this, there’s also the cost of the ground crew, which must be transported, housed (in some instances), fed, and paid. There’s also the cost of operating the helicopter to get from its home base to the event location — cost that has no revenue associated with it. And let’s not even talk about the cost of equipment such as shade structures, tables, and chairs for a booth; a camper that can sleep up to 8 for overnight events; and a truck to haul all of this stuff around on the ground.

As you can see, the math isn’t as simple as saying 60 rides x $35 per ride – fuel costs = big profit. That’s the formula some passengers try to use. I only wish it were that simple.

What did I learn about this past weekend’s event? Confirm and reconfirm all the information I get. Stay involved in the setup process from the beginning. Don’t miss any meetings. Have a ground crew ready and waiting if needed.

And if they want to pay $45 per person for a ride, let ’em.

Many thanks to Darlene and Dave, Ground Crew Extraordinaire, for taking photos at the show and sharing them with me so I could put them here.

Mac Cowboys

Maria Speaks Episode 30: Mac Cowboys.

Join me and a bunch of other Mac geeks for a dude ranch mini-vacation.

Transcript:

Welcome to WickenburgA few months ago, I started thinking about how cool it would be to have a computer conference here in Wickenburg, at my favorite guest ranch: Rancho de los Caballeros. Los Caballeros is not only the nicest dude ranch in this Dude Ranch Capital of Arizona, but it has the most interesting activities and the absolute best restaurant.

The idea was to invite a bunch of authors and let each of them do three or four sessions over a five-day period. The sessions would be in the morning and there would be all kinds of activities in the afternoon, like horseback riding, golf, shopping trips into town, Jeep tours, and, of course, helicopter rides. The people who came would have a lot of fun, learn a lot, and have a great opportunity to network with other Mac users. For some people, it could even be considered a business trip. Best of all, I could introduce people to Wickenburg, the little town I live in and often blog about.

The event would be called Mac Cowboys because of the western dude ranch theme.

Now in case you don’t know, I’m a busy person. It took me nearly forever to talk to the ranch people and crunch the numbers to see what the trip would cost. It looked feasible, so I set a date in early December, before the busy Christmas holidays. Then I got a list of possible author/speakers from one of my editors at Peachpit and invited them to attend.

I guess everyone is just as busy as I am. None of them could attend. I hope that it’s nothing I should be taking personally.

Desert SceneSo rather than give up the whole thing, I decided to restructure the event. I shortened it from five days to four. I cut the speakers from five to one. I cut the sessions from 12 to just two and made them more discussion based, giving all the participants a chance to share what they knew and ask everyone questions. I arranged the activities so all participants could go together, giving everyone an opportunity to network like crazy outside the meeting rooms. Then, with greatly reduced costs, I recalculated the per-person cost. The numbers I came up with were certainly within reason for a 4-day, all inclusive weekend at a luxury dude ranch.

Now I’m taking it public, offering it to the readers of my blog, podcast listeners, and the folks who buy Mac books from Peachpit Press.

Please understand that this isn’t a typical computer conference.

For a moment, think of the last computer conference you attended. You know, the one in the big conference hall with thousands of attendees shuffling around a show floor with shopping bags. The one with overcrowded dark classrooms with bad sound systems and speakers telling you more about whatever it is they’re trying to sell than something you really want to learn about. The one where you paid to get into the conference hall, you paid to sit through seminars, you paid to stay in a hotel, and you paid to eat disappointing meals. The one with uncomfortable free shuttles or long walks from your hotel to the conference hall. The one where your only entertainment were demos on the show floor or sad vendor parties with bad food and expensive alcohol.

Now wipe those ugly thoughts right from your mind.

Wickenburg SunsetMac Cowboys is a mini-vacation first: a four-day, three-night stay with luxury accommodations at a ranch that can only accommodate about a hundred and fifty people at once. You get yourself to Phoenix Sky Harbor airport or Wickenburg and just about everything else is paid for — ground transportation to and from the ranch, hotel room, three meals a day, horseback riding, golf, Jeep tour, helicopter tour, swimming, tennis, nature hikes — all kinds of activities. There’s even free wi-fi access in certain hotspots throughout the ranch. All you pay for is alcoholic beverages and extras like skeet shooting or golf cart or club rental.

I’ve set aside three short hours a day on the two middle days for official business stuff: a pair of conference sessions where you can learn more about using your Mac. One session covers Mac OS X topics. The other covers Web publishing topics. And there will be plenty of informal sessions among participants to pick brains and get burning questions answered.

And if you’re wondering what December is like in Wickenburg, AZ, imagine 60° to 70° F sunny days — often without a cloud in the sky. Weather won’t keep you inside during the day. Sure, at night it gets cold, but it also gets dark. And you have to rest sometime.

Sound good? I think so — and I do this stuff all the time.

This first Mac Cowboys event, which is scheduled for December 7th through 10th, 2006, is a test of my idea. If it works out on this small scale, it should work out on a larger scale with more speakers and more guests. If it ever outgrows Los Cab or I feel like trying someplace new, I can take it on the road to another ranch. I’d like to do it once or twice a year, just to keep life interesting.

So consider this your formal invitation. Come on out to Wickenburg and be a Mac Cowboy for a few days.

Want more information? Check out the Mac Cowboys Web site at maccowboys.com.

Oat Muesli

A recipe from the Westin Bay Shore, Vancouver, BC.

I like cereal for breakfast. But I don’t like heavily processed cereals with a lot of mystery ingredients and sugar.

So when I was staying at the Westin in Vancouver last week, I decided to give the muesli item on their breakfast menu a try. One taste and I was hooked. I had it every morning of my stay. And on the last morning, the waitress offered the recipe.

Ingredients:
1 cup uncooked oatmeal (not instant)
2 tablespoons honey
1/4 cup raisins (they used golden raisins)
1/4 cup canned peaches, drained and cut into bite-sized pieces
1 cup (or more) half and half or milk
2 cups fresh fruit like bananas, blueberries, strawberries, raspberries, and blackberries

Instructions:
Mix the first five ingredients in a bowl. Cover and refrigerate overnight. In the morning, right around breakfast time, the oats should have absorbed all of the half and half or milk. In fact, if the resulting mixture is too dry, you can moisten it up a bit by adding more half and half or milk. The raisins will be plump, too. Dish out the mixture and top with the fresh fruit. Enjoy!

One note here: The recipe I got called for a mixture of cream and whole milk. That’s half and half, isn’t it? The waitress also said you can cut calories and fat by using just milk. If you do this, use whole milk — I don’t think lowfat milk would make the result as creamy and rich.

“Quiche”

A side dish that turned into a main course.

We were going to have steak for dinner. Mike had bought two “beautiful” (I haven’t seen them) rib eyes at Albertson’s on his way home on Wednesday. I needed to make something to go with them and I didn’t feel like a trip to the store.

One thing we always have a lot of these days is eggs. With 8 hens, we normally get 5 to 7 eggs a day. Alex eats an egg every morning and sometimes Mike will have 2 or 3 (they’re generally smaller than average). And I’ll have 1 or 2 once in a while. Otherwise, we wind up giving quite a few away. Basically, if you hand us an empty egg carton, you’ll get it back a short time later with a dozen eggs in it.

I thought about that Bisquick quiche I used to make and tracked down the recipe in my stack of clippings. The recipe called for only 3 eggs; I wanted to use more. And the recipe said nothing about vegetables; I had a bunch in the freezer that I wanted to use up. So I improvised. The following is my approximate recipe; it actually turned out quite good. And when Mike got home with a headache, we had the quiche for dinner so he didn’t have to go out in the heat to grill the steaks.

Ingredients

  • 5 eggs. Remember, mine are small; if you buy large or jumbo eggs, 4 would probably be enough.
  • 1/2 cup Bisquick
  • 1/4 cup melted butter. The recipe called for 1/2 cup, but I think that’s too way much. It makes the final product greasy.
  • 1/2 cup milk. The recipe called for 1-1/2 cups, but I wanted to get rid of eggs, not milk.
  • 2-3 cups frozen (or fresh) chopped vegetables. I used asparagus, chopped spinach, and a potato/onion/pepper blend. I let them defrost for about a half hour on the countertop before I mixed them in.
  • 1/2 cup shredded cheese. The recipe calls for a full cup, but I thought that was too much. Also the recipe calls for cheddar, but I didn’t have cheddar so I used Havarti with dill.

The recipe also called for bacon, but since we were going to eat it with steak, I left that out.

Directions

  1. In a large bowl, beat eggs.
  2. Mix in the Bisquick, melted butter, and milk. Stir until blended.
  3. Add the vegetables and stir well.
  4. Pour the mixture into a lightly greased pie pan. (I used olive oil spray to spray the bottom of the pan before I poured the mixture in.)
  5. Sprinkle the cheese over the top of the mixture.
  6. Bake for 30 to 45 minutes at 350°F. Quiche is done when it begins to brown and crack along the top.
  7. Eat while hot.

The magic of this recipe is that the Bisquick automatically creates its own crust. And, between the olive oil spray and the butter in the mix, it did not stick to my glass pie pan. It made a nice meal.