Tag Archives: email

HAI — and General Aviation Pilots Nationwide — Need Your Help!

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A call for help from Helicopter Association International.

As most pilots should know, the U.S. government is attempting to pass legislation which would, in effect, fund the repeated airline financial bailouts with money collect from general aviation pilots and operators. This will directly affect my business, as well as other small aviation operators. It will also raise the costs on many general aviation services, including, as HAI points out, EMS helicopter transportation and firefighting. These are the services that rush people outside of big cities to hospitals when they have heart attacks or serious car accidents and protect our homes from forest and brush fires.

Here’s an e-mail I just got from HAI. It not only explains the problem, but offers a toll-free number you can use to call your Senators and voice your opposition to user fees.

Congress has reached a critical stage in drafting a bill to reauthorize the Federal Aviation Administration (FAA). U.S. Senate draft bill, S. 1300, establishes a new $25 per-flight “user fee” for all turbine powered planes as well as more stringent requirements for Emergency Medical Services (EMS) operators. The way the current draft is written, helicopters would not be exempt from this “surcharge”. This legislation will be considered and voted upon by the Senate Commerce Committee THIS WEDNESDAY May 16. It is critically important that you contact your Senator TODAY to tell them to support an Amendment to the Senate Commerce FAA bill to remove “user fees” from S. 1300.

Every voice counts, and your voice needs to be heard in Washington. You joined Helicopter Association International (HAI) for a reason. Helping you to sustain your operations and keeping you abreast of important legislative and regulatory changes is one of the most important jobs HAI performs as your advocate before Congress.

If you have never picked up the phone to make a call on an important issue, now is the time for you to start. HAI has partnered with the Alliance for Aviation Across America, and we’ve made it easier than ever to contact your Senator. The message you need to send to your Senator: ask them to support an amendment to the Senate Commerce FAA bill to remove “user fees” and “surcharges” from S. 1300. Tell your Senator you oppose a federal fuel tax increase for helicopters. Existing helicopter fuel fax exemptions for logging, firefighting, EMS, as well as offshore oil and gas exploration should be preserved.

Please call toll-free 1-866-908-5898 to be automatically connected to your Senator’s office. You may hear a few seconds of dead air while you are being connected. Keep calling. Tell your friends and business associates to call too. Senator David Vitter (R-Louisiana) serves on the Commerce Committee and it is especially important that he hear directly from HAI members and the families behind the 650+ helicopters in the Gulf.

There is still time for Senators to stand up for small businesses, small towns, and general aviation by sponsoring this important amendment and listening to the voices of their constituents and the helicopter operators affected by requirements contained in S. 1300. Every vote on our side at the May 16 Commerce Committee hearing brings general aviation that much closer to defeating this legislation. The big airlines’ lobbyists will succeed in pushing their costs on general aviation unless our industry acts.

Be informed. Check HAI’s website, www.rotor.com for important updates on the EMS requirements. HAI is working for you on issues of importance to our industry. Make that call today!

Personally, I can’t understand why the U.S. government continues to subsidize airlines that cannot remain profitable. Why is it that some airlines are able to be profitable and others can’t be? Could it be the top-heavy management and huge compensation packages? And why should U.S. citizens subsidize bad financial management with tax dollars?

It is unfair for the government to shift the burden of commercial aviation bailouts to small aviation operators and private pilots. Please — even if you don’t fly or know a pilot — please call or write your Senator to tell him/her that you oppose general aviation user fees and tax hikes.

Flying "Into" the Grand Canyon

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A dialog about the idiosyncrasies of flying helicopters in certain parts of Arizona.

I just spent the last 30 minutes or so cleaning up my e-mail in box. I have the nasty habit of not filing or discarding messages as quickly as they come in, so there were over 300 messages to wade through. I’d read all of them and flagged some. I wound up deleting about 1/3 of them, filing another 1/3 of them, and leaving the rest for another day.

Among the e-mail messages I found was a dialog between me and another pilot, Robert Mark of JetWhine. He’d e-mailed me to ask a question and although I normally don’t answer questions sent to me by e-mail — I prefer using the Comments feature on this site so the exchange of information can involve and possibly benefit others — I did answer his. Although I’d like to get the exchange out of my e-mail in box, I want to share it with readers, since I think it has some interesting information.

So here’s the exchange. I’ve mixed Robert’s questions with my answers to make the exchange easier to follow.

Robert:

As a helicopter pilot out west, I wondered if you might be familiar with this Grand Canyon topic.

Do you know if it is correct that tour copters operated through the tribal reservation run to different standards than those that are based elsewhere?

The Chicago Tribune ran a story about the Canyon Sunday and claimed the tribal-operated copters can dip well below the edge of the cayone on a tour where others can not.

It sounded pretty odd to me.

Me:

Helicopters operating on tribal lands with appropriate permits can actually LAND at the bottom of the canyon. This, of course, is on tribal land belonging to the Hualapai and Havasupai tribes in the western part of the canyon — not in the main National Park area.

Please send me a link to that article if it is online. I’d like to read it.

Robert:

Just happen to have that link to the Tribune handy.

So then as a tribal copter, do their pilots train to different standards if they only fly there?

Me:

No, they’re not owned by the tribes. They’re owned/operated by other companies, like Papillon and Maverick, both of which operate in Vegas and at the Grand Canyon.

I worked for Papillon at the Grand Canyon. Training for GCW (Grand Canyon West) consists of spending a day or so with another pilot, learning the route and getting the feel for the density altitude situation. It’s hotter than hell down there in midsummer. Anyone can do it, but they don’t normally train women because of limited housing out there. That’s one reason why I never learned.

Don’t think it’s a big deal. It’s not. Each flight is about 6 minutes long and you’re doing ups and downs all day. The canyon isn’t as deep there as elsewhere in the park. And it isn’t as if you’re cruising up and down the canyon all day. You’re not. Just ups and downs on a preset route. Tedious stuff. Flying the South Rim is far more rewarding.

Thanks for the article link. I’ve flown out there in my old R22. The article describes the place pretty well. It’s unfortunate that many Vegas tourists think GCW is “The Grand Canyon.” It’s just a tiny part of it — and not even the good part.

Robert:

Sorry, but I’m kind of dumb on Native American issues.

Me:

Don’t feel bad. A lot of people are.

The reservations are self-governing bodies within the U.S. In a way, they’re like they’re own countries. They make their own rules, but do have to answer to the U.S. government for some things.

Robert:

So these are regular helicopter tour operators that ALL get a special exemption to do whatever this writer was talking about then? And that comes from FAA or is FAA essentially not involved because it is tribal land?

Me:

Yes, the helicopter operators get permits from the tribes. When I say operators, I mean the companies, not the pilots. They pay a fee to the tribes that’s based on operations (takeoffs/landings), facilities (like landing zones next to the river), and other stuff. Theoretically, my company could apply for (and get and pay for) a permit to do the same thing Papillon is doing. But since GCW is a 2-hour flight from where I’m based, I haven’t tried.

Closing Note:

Since the opening of the Skywalk at Grand Canyon West, I’ve gotten a number of calls from people interested in flying out there. It’s a two-hour flight from the Phoenix area and I’d have to charge about $2K round trip (for up to 3 people; not per person). But the alternative is a 5-1/2 hour (each way) drive. For folks with money to spend, I can turn a two-day excursion to the middle of nowhere into a pleasant day trip. Still, I don’t expect many takers. Not many people are willing to blow $2K+ on a single day of fun.

Reach Out and Meet Someone

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I remember what online community is all about.

I got my start in the online world back in 1984, when I bought my first computer. It was an Apple //c and I quickly began visiting bulletin board systems (BBSes) using my 300 baud modem. You could get away with 300 bps in those days — there were no graphics, no big downloads, no Flash or PDF or QuickTime files.

Back in those days I visited BBSes to participate in online discussions on what were called message boards: the precursor to today’s forums and blog comment features. Later, in 1989, when I bought my first Mac, I was quick to start my own BBS, The Electronic Pen. I kept it up and running for years, until the Web made BBSes archaic. Then I hopped on board Web 1.0 with a Web site — back in 1995 or so? — and have been a Web publisher ever since.

It Was about Meeting People

In exchanging comments and ideas on BBSes, I met a lot of people:

  • There was Tim, who ran a BBS out of the same office where he sold tombstones. (Really!) Tim was my age and a Mac user and he’s part of what made me so enthusiastic about Macs. He introduced me to Mark, a legally blind albino guy who worked as a graphic designer. (Really!) Mark couldn’t drive, so we’d take him out to dinner once in a while. He had all this high-tech computer equipment that he’d show off to us: things like CD-ROM writers, 20″ monitors, and high-end graphic software. (Remember, this was in the early 90s.) Although I lost touch with Mark, I still exchange e-mail with Tim, who married his high school sweetheart, fathered three boys, and got a job as an IT guy for some medical information company.
  • There was May, who ran a BBS for writers. She wanted to become a writer, but she couldn’t seem to get her foot in the door with any publisher. She even quit her day job to devote all her energy to writing. She wound up broke and depressed. She went back to work. Years later, she finally got some stories published. I don’t know what she’s doing now. She once called me an “overachiever,” which is something I’ll never forget. It made me feel as if I should be ashamed of my success.
  • There was Art, a computer programmer who knew everything — or thought he did. At thirty-something, he still lived at home with his parents. When I met him in person, I was very surprised to see that he was only about 4’10” tall. He bitched a lot about his employer and I wasn’t too surprised when he got canned. When he got 18 months pay in his severance package, I encouraged him to travel around a bit before getting back to work. He visited his brother in Seattle. “There’s snow on the Rockies,” he told me after his trip. “Art,” I replied, “there’s always snow on the Rockies.” Some people really need to get out more. We lost touch just a few years ago.
  • There was Bill, a copywriter. Here was a middle-aged man who wrote for a living. And he made a good living. He offered me advice (when I asked for it) and was amazed when I told him that I thought something I’d written “sounded good.” “That’s the point,” he said, obviously excited that I’d made the comment. “Good writing should sound good when it’s read out loud.” I learned a lot from him, but ironically, we lost touch soon after my first book was published.
  • There was Martin, a computer geek like me, but with an arty streak. He did design work and computer training for a local computer store. If my memory serves me right, he helped me get my foot in the door there and I worked for them for some time. I went to his wedding and, when I moved out to Arizona, he, his wife, and their new baby spent a day with us. When he set up his own consulting firm, he sent me a full complement of his high-class giveaways. I still use the logo-embroidered throw blanket when I sit on the sofa to watch television some evenings. I haven’t seen him in years, but he’s one of my LinkedIn contacts.

These are just some of the people who entered my world through the world of online communication. (And no, these aren’t their real names.) They were friends, despite our mutual shortcomings, and we socialized both online and off. In fact, I was better friends with these people than my college classmates.

What Changed

Somewhere along the line, things changed. I think it had something to do with switching from the two-way communication of BBSes to the one-sided Web sites of Web 1.0. Although I remained friends with this handful of people for some time, I didn’t meet anyone new.

And I didn’t miss meeting people.

After all, I was busy with work — writing books and articles, teaching computer courses for two different companies, writing course material. And then we moved to Arizona and I was busy with my new home, learning to fly, and exploring my surroundings. As my old BBS friendships faded away, new ones didn’t replace them. But I didn’t even notice the gap in my life.

Social Networking

Until yesterday, I never realized the value of social networking sites like LinkedIn, MyBlogLog, and Twitter. You see, I wasn’t in the market for new friends. I didn’t need any. I have friends around here, I have friends elsewhere.

The trouble is, our friends around here are either 20 to 30 years older than we are (remember, Wickenburg is a retirement community) or, if they’re younger, they’re transient, passing through Wickenburg on their way to someplace where they’re not always the youngest person in a restaurant or supermarket. (Okay, so that’s an exaggeration. There are usually a few people younger than me in the supermarket, and some of them are even customers.) We lost two friends our age just last month when he got a better job in Michigan and they just packed up and left. Other friends have been bailing out regularly: one couple to Colorado, one to San Diego, one to New Mexico.

Mike and I aren’t movers. We like to stay in one place a good, long time. But with the way things in Wickenburg are going, I’m ready to bail out. We’ve been here 10 years — that’s longer than most of our friends (in any age group).

So I’m starting to think about new friends who live someplace other than Wickenburg.

Yesterday, I read “How to Use MyBlogLog to Succesfully Build Massive Blog or Website Traffic.” I’d signed up for MyBlogLog back in January, but never did anything with my membership. I had some time, so I went through the instructions in the article. And I started finding blogs for people who write about the same kinds of things I write about. People with similar thoughts and ideas and concerns. And I began to realize that I could make friends online again. Perhaps even good friends.

Now if you’re reading this and actively participate in social networking sites, you’re probably thinking that I must be some kind of moron. Of course that’s what social networking sites are for.

Hoof PickWell, have you ever seen a hoof pick? There’s a picture of one right here. You use it to scrape horse poop and mud and rocks from the bottom of a horse’s foot. It’s standard equipment for everyone who rides a horse — a responsible rider wouldn’t even consider getting into the saddle unless the horse’s feet had been checked and scraped. But if I didn’t tell you this and you’d never needed one and someone handed one to you, would you know what it was for?

That was me with social networking Web sites. I couldn’t understand the purpose.

Now I do.

(Duh.)

Build Community Through Participation

Yesterday, I also realized that what’s holding back my blog from reaching the next level (whatever that is) is the sporadic participation of visitors.

Sometimes I’ll write a post, hundreds of people will read it, and a bunch of people will post comments with other viewpoints about what I’ve said. This adds substance to the blog and makes it more valuable not only to visitors, but to me. I learn by starting a conversation and reading what others add to it. (I love to learn.)

Most times, however, I’ll write a post and even though many people will read it, no one will post comments to it. Which makes me wonder whether I “got it right” or if anyone cared about what I said. Are these posts a waste of time? Are they useless bandwidth suckers? Why did Post A get a lot of response while Post B, with a similar topic, generate “dead air”?

I may never know.

But the one thing I do know is that I want more participation here. And since I want it here, I’m sure other bloggers want it on their sites. So I’m actively trying to add something to a comment string — sometimes even starting a comment string — when I have something to add. Even if what I have to say is just a quick note to thank the blogger or give him/her my support on that issue. (Whatever that’s worth.)

Twitter Really Is More than Just a Waste of Time

Yesterday was also the day that I realized that Twitter is a lot more interesting if you’re monitoring the tweets of people you know and/or care about. I realized this as I started adding “friends” to my Twitter account — the same people whose blogs I was beginning to monitor. When you follow the tweets of a select group of people, you learn more about them and the things they do. Like me, some of these people publish tweets about the major work-related things they do throughout the day. Or about ideas that have just gone through their heads. Or about life’s frustrations.

And I think that Twitter can be a great way to help decide whether I want to take another step toward a real friendship with someone. A person’s tweets reveal not only what he/she is doing or thinking, but his/her personality. I could never pursue a friendship with someone who composed tweets like AOL chat room IMs. Or a person who took him/herself too seriously. Or someone who used Twitter solely to market a product or service.

So I’m going to be more active in the blogging world, both in my blog and on other people’s it will be interesting to see what new friends I can make.

Off-the-Grid Internet

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I spend two hours hunting for a solution.

I have two books that need to be written this summer: my Mac OS X VQS revision for Leopard and my annual mystery book (which I can’t talk about until September). In order to write them, I not only need my computers, but access to the Internet. That means I need to work in my office all summer.

Or does it?

One of the things I did last year when I had to buy new test mules — the computers I run software on when I write about the software — was to replace my desktop PC and Mac with laptops. The idea was to make my office more portable, so I could work somewhere other than in my office at home. Both laptops have wireless cards in them, so they communicate wirelessly with any wireless network. But neither have any other Internet access solution. In other words, they rely on being able to access a network to get on the Internet.

But nowadays, there are Internet solutions that don’t require wires. So, theoretically, I should be able to get the computers on the Internet in a place where wires don’t go.

Like our place at Howard Mesa, which is entirely off-the-grid.

Now if you’re not familiar with the phrase off-the-grid, it’s pretty simple. It means that it has no access to any kind of publicly accessible utilities, such as electricity, telephone, water, gas, or cable television. People who live off-the-grid have to provide for their own utilities.

Our camping shed at Howard Mesa has a solar electricity system with two solar panels, four batteries, and an inverter, providing AC and DC power. (We have a 1000-watt gas-powered generator to provide additional power when we need it, but we haven’t needed it yet.) We have 2100 gallons of water storage and haul water to it with a borrowed 450-gallon tank that fits in the back of a pickup truck. We have a propane tank that’s serviced by a local gas provider. We use cell phones. We don’t have television, although I suspect that we could pick up a signal with a standard TV antenna.

I had heard a rumor that an ISP provided wireless Internet access from an antenna on top of Bill Williams Mountain, which is about 15 miles south of our place. We can clearly see the mountain from our shed — which is a good thing, since line-of-sight visibility is required. The only problem is, I didn’t know the name of the company that provided service from that location.

I started with the Williams, AZ Chamber of Commerce. The way I see it, if a company offers a service in Williams, the CofC should know about it. Right?

Wrong. The guy who answered the phone was too new in Williams to know about it. He asked someone else and she said that she tried the service but couldn’t access it. She said Qwest provided it.

So I spent at least 30 minutes tracking down a phone number at Qwest to ask about it. Of course, they didn’t have any service at my address and obviously knew nothing about wireless from Bill Williams Mountain.

I tried the other two ISPs listed on the Williams CofC Web site. Neither of them provided wireless service.

Maybe the antenna on Bill Williams Mountain was a myth.

I went to the Verizon Wireless Web site. I am a Verizon subscriber and my phone works okay up at Howard Mesa. (Not great; just okay.) What solutions did they have?

They had a good solution. Actually, a few that would work. The one I liked was the USB “modem” that made it possible for any USB-compatible computer to access the Internet with Verizon service. It would cost me $129 (after rebate) to buy with a 2-year contract and then $59/month in addition to my existing Verizon plan. Ouch! That was a lot more than I wanted to spend, but the benefit is that it would work on either laptop — or even my desktop machine — in a Verizon service area. Verizon has excellent service in Arizona, so it looked like a very workable situation.

On a whim, I sent an e-mail message to Bluewire, which provides wireless Internet service to my house in Wickenburg. (We’re beyond fiber-optic cable or cable television, so we need wireless access.) Did they know of any similar provider in the Williams area? I got my answer an hour after posting the message. They didn’t know of any provider up there, but why not try the WISP Directory?

So I surfed on over and got on the Arizona page with a few clicks. Bluewire was listed (of course), along with one called CommSPEED, based in Prescott Valley, AZ (and Iowa, if you can believe that). I called. And guess what? They had the antenna on top of Bill Williams Mountain!

While it isn’t clear whether I’m within range of the antenna, they’re willing to come up to Howard Mesa to check it out. If all goes well, the install cost is $49 and there’s a 3-month startup special for 512Kbps access for only $29/month. After that, it goes to $39/month. But get this: they can put my account “on vacation” when I’m not there, so I don’t have to pay when I’m not at Howard Mesa. So I can use it all summer, go “on vacation” and turn it back on during months I’m up there.

I signed up for an account. With luck, I’ll be able to meet with them some this month to see if I’m within range and, if so, they’ll set me up.

Otherwise, I’ll be going with the costly but effective Verizon plan.

Updates to come.

Blogging Courtesy

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Why I think people should use some common courtesy on the Web.

Maybe I’m old fashioned or naive, but when I visit someone’s blog and read what they have to say, I would never consider posting a nasty comment that belittles or insults the author or another commenter.

But apparently, I’m among the minority. People will say anything they like in the comments, no matter how rude or crude it is. They use foul language, they insult the author of a post in no uncertain terms, they do their best to make it clear to other readers just how stupid they think the post’s author or another commenter is. I believe they do this for kicks and to make themselves seem more important. But what they really do is show how little self control and maturity they have.

Your Blog is Your Living Room

Here’s how I see it: A person’s blog is like their living room. By putting it on the Web, they’re opening the door for visitors. They share their opinions in their blog posts. They open comments to get feedback from visitors, to start discussions about the topic. Visitors can come and go as they please, they can participate in discussions by posting comments, they can share their insight to add value and help others learn or see another point of view.

I would no sooner post an insulting comment or perpetuate a heated argument in a blog than insult my host in his home.

If I read something in a blog that I don’t agree with and I want to comment to present my point of view, I’ll word my comment carefully as not to be insulting. This is how mature, educated people start discussions, the way ideas are shared in a friendly, non-offensive environment. This is how we learn from each other.

(A perfect example on this blog is the incredible string of informative comments for the post “Podcast Playlists No Longer Play Continuously.” I posted my solution to a problem and dozens of other people came forward with their comments and solutions. We all learned from this.)

If I find something in a blog so offensive that it makes me angry, I will simply stop reading that blog. Let’s face it: there are millions of blogs out there. Why should I waste my time reading the ones I don’t learn from or enjoy?

Bloggers Have a Responsibility

Bloggers, of course, have a responsibility. Allowing rude, insulting, and offensive comments to remain on their blog only invites more of the same. It’s like allowing the riffraff of the Web to take over your living room.

There’s been a lot of talk lately about at least one female blogger being threatened on her blog, in other blogs, and by e-mail. The threats are nasty and explicit, and to an intelligent person, would seem to be the work of deranged minds. They’re certainly not funny and, if taken seriously by the authorities, would probably lead to arrests.

My question is: how could a blogger consider himself responsible to the blogging community by allowing such comments to appear and remain on his blog?

The comment feature allows moderation. It makes it possible to clear offensive comments from a blog — like wiping dog crap off the carpet in your living room.

You might call this censorship. I don’t. I call it keeping things under control, respecting your fellow bloggers and visitors, taking responsibility for what goes on in your living room.

I Keep My Living Room Clean

I’ve had offensive comments appear on this blog. Some have been directed at me, others have been directed at other commenters. The comments were removed as soon as I saw them — normally within a few minutes of being posted.

But it bothers me that they appeared in the first place. That people can’t embrace the value of the blogging community and participate in discussions as mature and responsible adults. That they spend more energy typing in verbal abuse than actually thinking about what they’ve read and how it might apply to their lives — or not. That they’re willing to waste more time typing in a nasty comment than just moving on to a Web site that’s more in line with their own personal taste.

One thing’s for sure; their efforts will always be wasted here.