Stress Levels Rise as Blogging Frequency Falls

Something I’ve noticed.

You may have noticed that my blogging activity has dropped off again. There are two reasons for this:

  • I’ve tried three times to write a blog entry and all three times the text is moving off on a tangent that leads to a dead end. I’m blocked.
  • I’m working against three deadlines, only one of which is self-imposed, to get a bunch of stuff done. I can’t seem to work as quickly as I used to.

Whatever the reason, I’m blogging less and feeling more stressed. Some people might argue that those two things are not related, but I think they are, at least in part.

When I start my day with a blog post, as I did each day last week, I feel good about myself and ready to start the day. Maybe it’s because I’ve managed to produce something at the very start of my day, before most folks are even awake. Maybe it’s because it sets the pace of my day to get more done. Maybe it’s because writing in my blog often helps get things off my chest or out of my head, stored in a safe place so I can clear them from my mind. In any case, blogging helps me to think and to work better.

What’s on My Mind

This week I’ve got a ton on my mind.

My company was mentioned in Arizona Highways magazine and that has led to a dramatic increase in calls for my flying services. In the past two weeks, I’ve sold three 6-day excursions and have at least two other people seriously considering it. If this pace keeps up, I’ll be flying two to three excursions a month during the spring and autumn months. While this is a great thing, it also brings on a lot of stress — making reservations, worrying about customer satisfaction, thinking about weather and helicopter maintenance issues — the list goes on and on.

This stress is only complicated by the fact that I’m working on a book revision that I need to have done by mid-May. While the software I’m writing about isn’t technically even in beta yet, it’s pretty stable. But there are a few features that simply don’t work. I don’t have access to the bug reporter, where I normally contribute to the company’s efforts to identify and squash bugs, so I don’t know if they are aware of the little problems I’m seeing. And, in the back of my mind, is the possibility that the software’s interface might change. I’m 5 chapters into a 24 chapter book right now — a book rich with thousands of screen shots — and if there’s a major interface change tomorrow or next week or as I’m wrapping up, I’ll have to do the whole revision all over again. How’s that for a stressful thought?

And why do I need the book done by mid-May? That’s another stressful situation. I’ve been contracted for cherry drying in Washington State this summer. Unfortunately, I haven’t been given a start date yet. It’ll take me a week to get the helicopter up to Seattle for its annual inspection, come home to get my truck and trailer, and drive back up there to my contract starting point. But I don’t have any details about where or when I’ll begin work. I could theoretically get a call next week — while I’m on one of my excursions — telling me to report in on May 5. I’d have to scramble hard to make that happen.

Related to this is my need to fill at least one seat on the flight from the Phoenix area to the Seattle area. It’s about a 10 hour flight and the cost of such a flight is enormous. I need a couple of passengers or a helicopter pilot interested in building time to bring in some revenue for the flight. Trouble is, it’s hard to get the word out, few people who hear about it understand what an incredible opportunity the flight is, and those people who do want to go simply don’t have that kind of money. My summer profitability depends, in part, on covering my costs for the ferry flight with revenue.

And on top of all this is the video project from hell, which I prefer not to discuss here until it has been resolved.

So you can see why my mind might not be tuned in properly for blogging.

Taking it One Day at a Time

I know that the best way to work through this stressful time is to take one day at a time and get as much done as possible. My main motivation is peace of mind. The more things I complete, the fewer things I’ll have on my mind to stress me out. While some thing are out of my control — will they change the user interface of the software? will I be called to Washington before mid May? — others aren’t. I just need to plug away at them until I get them taken care of.

And I need to blog every morning. It sure does feel better when I do.

Visual QuickStart Motor Skills

It’s all coming back to me.

It’s no secret that Apple will soon — well, hopefully sometime in 2009, anyway — release an update to Mac OS X. It should be numbered 10.6 and it’s definitely called Snow Leopard. But that’s all I can say about it. I’m under nondisclosure and I take this stuff very seriously.

I’m working on a revision to my Mac OS X Visual QuickStart Guide. I just rather belatedly realized that this is the first VQS I’ve worked on in over a year and a half. The last was Leopard (10.5), which was released the same day Leopard hit the Apple stores. I think it was late October 2007. I clearly remember working on it while I traveled. I even blogged about it here, here, here, and here.

I don’t just write VQSes. I also do layout. I write and lay out in InDesign. This year, it’s a real breeze. Not only do I have all the real estate on my 24″ iMac monitor, but I also have another 24″ of real estate on the Samsung sitting next to it.

As I work, I find myself repeating the same keystrokes and mouse drags I performed all those months ago. The shortcuts and techniques have all come back to me — my hands fly over the keyboard and mouse without consulting my brain — and miraculously, they get it right. I even reprogrammed Photoshop actions using the same keystrokes I used for the last VQS project.

Is it any wonder I can completely revise typical page, with new screenshots and added page references, in less than 30 minutes?

The page reference addition is something I’m pretty excited about. Because InDesign has always lacked a good cross-referencing feature, I had to manually reference everything. As a result, I kept it simple and stuck to chapter references. For example, “I tell you more about disks and volumes in Chapter 6.” But when InDesign CS4 was released, it had one feature that made it worth the upgrade for me: cross-referencing. I think that by referencing exact pages in the book, rather than making vague references to chapter numbers, I’m making the book far more valuable as a reference tool than ever before.

At this point, two chapters are done. I’ve got 24 more to go. I’m sure you’ll read more about my progress here.

You’ll have to wait until Snow Leopard hits the shelves to read more about it.

Spelling Checkers Don’t Always Get it Right

As these students learned the hard way.

Interesting news that hopefully taught a few Brigham Young students a valuable lesson…from Brigham Young Univ Newspaper Recalled Over “Apostle/Apostate” Mix-up.

All copies of the student paper at Brigham Young University have been recalled after a caption labeled a group of Mormon church leaders as “apostates” instead of “apostles.”

The paper claims it was typo caused by spell check. Students, the university statement suggests, are “confused” over the matter but some claim paper is known to be “sloppy” anyway. Readers were told to peruse the paper online.

The university explained: “A spelling error appeared in a photo caption in which the word ‘apostle’ was rendered as ‘apostate.’ In referring to activities at the General Conference of The Church of Jesus Christ of Latter-day Saints last weekend, the caption read in part, ‘Members of the Quorum of the Twelve Apostates and other general authorities raise their hands in a sustaining vote. . . ‘.€

Given the circumstance, it’s actually pretty funny. As my Dictionary widget informs me, in the Mormon Church, an apostle is one of the twelve administrative officers of the Church. An apostate, on the other hand, is “a person who renounces a religious or political belief or system.” Whoa.

This is a grand example of today’s students’ dependency on writing tools — such as spelling checkers — to get things right. Not only did the author of the piece not know the correct spelling of apostle — in itself hard to believe when the word has such significance in that particular school — but when presented with a list of choices for the correct spelling, the student chose the wrong one. That means he or she aparently can’t read, either. Or was too lazy to look the word up in a dictionary. (Heck, I had the full definition of apostate within 5 seconds with a few keystrokes.)

Of course, it also says a lot about the proofreading — or lack thereof — of the newspaper in question by people who should know better.

This all goes back to something I’ve been saying since I began teaching and writing about word processing way back in 1990: a spelling checker will help make sure the spelling is right, but it can’t do a thing to make sure the word is right.

Hat tip to @vectorbabe on Twitter for sharing the link.

Why Print Publishing is Doomed

At least in my opinion.

This morning, while preparing to write a blog entry about the importance of creating a meaningful bio for your social networking presence, I came across a link in my Twitter stream:

jenniferwhitley Reading @cshirky: “We don’t need newspapers, we need journalism.” http://tinyurl.com/bpxulr

Easily distracted by any task at hand, I followed the link. I found myself on a plain vanilla — indeed, default WordPress template — blog page with a long column of full-justified text just large enough to read without putting on my cheaters. It was unbroken by advertising (including unattractive or animated ads featuring jiggling fat bodies), images (including meaningless stock photos, inserted as eye candy), or even subheadings (used by so many writers, including me, to help the reader skip head to the “important” parts). It was pure content with only a trio of centered asterisks to indicate a shift in the author’s thought.

And it was good.

The blog post, “Newspapers and Thinking the Unthinkable,” was by Clay Shirky. It summarized what has brought us to the middle of a revolution in publishing. Print publications are discovering that they can’t compete with the Internet for content delivery, no matter what they try. They’ve refused to see the reality of what’s going on. As a result, they’re not able to survive in the changing world of publishing.

Shirky compares what’s going on with the Internet and publishing today with the revolution of Gutenberg’s movable type and Aldus Manutius’s introduction of small “octavo” volumes that were less expensive to produce and easier to carry around. (I wonder…if Web publishing can be compared to movable type, can e-books and devices like the Kindle be compared to octavo volumes?) These innovation changed publishing. The brought about a revolution in how information was shared and who had access to it. This isn’t any different from today — information is more widely available than ever before.

My point here is not to summarize Clay Shirky’s excellent post. Instead, I urge to you read it. If you’re a journalist or serious blogger or any kind of writer at all, the history he summarizes and the points he brings up may be vital to your understanding of what’s going on in publishing. Indeed, I wish all of my publishers and editors would read it and begin to face the reality of what’s going on in our world. I believe that what he says applies not only to newspapers and journalism but to all publishing, including the kind of work I do.

My point is this: his finely articulated, well-researched, and extremely thoughtful piece is an example of why print publishing will ultimately go the way of hand-copied, “illuminated” texts. It’s quality content, easily accessible, for free, without advertising, on the Web.

In Defense of Microsoft Word

It does the whole job.

About a month ago, I was having trouble with my Mac and decided to head off any serious problems by reformatting my hard disk and reinstalling all my software from original program discs. In the old days, before we all had hard drives measured in gigabytes, I did this every single time there was a major system software update. Nowadays, it’s a lot of work and I avoid doing it if I can. My 24″ iMac is just over a year old and shouldn’t have been giving me problems, but I figured I’d try the reformat before bringing it to a genius. (Turns out, it was the swapping out of 2 GB of RAM for 4 GB of RAM that probably fixed the problem.)

For some reason, I didn’t do a typical install of Microsoft Office 2004. I thought I’d save disk space by omitting the proofing tools for the languages I don’t speak — which is every language except English. Word, which I use daily, worked fine — until I noticed that it wasn’t checking spelling as I type. Although my spelling is above average, I count on Word to put red squiggly underlines under my misspellings and typos. No matter what I did, I couldn’t get this feature to start working.

I sent an update to my Twitter account about this as I went about troubleshooting the problem. The result was an outpouring of suggestions from my Twitter friends for replacing Word or Office with other software, ranging from Open Source Word or Office replacements to Google Docs.

Whoa!

I fixed the problem by uninstalling and then reinstalling Word. Life went on. But it got me thinking about Office and Word and why so many people go out of their way to avoid both.

Word and Me

I should probably start off by saying that I have been using Microsoft Word since 1989 or 1990. Although I got Microsoft Works with my first Mac, I soon learned Word and began teaching it in a classroom setting. It was Word 4 for the Mac in those days; I don’t know what the corresponding version in Windows was because I didn’t use it or teach it. I’m not even sure if Microsoft Windows was a player back then.

I’ve used every version of Word for the Mac since then.

My first book about Microsoft Word was The Macintosh Bible Guide to Word 6. Word 6 sucked. It was a processor hog. I remember working with it in beta as I wrote my book about it. I remember whining to my editor, asking if he thought they’d fix the performance issues before the software went out. They did, but not very well. I disliked Word 6 and the way it handled outlines and “master documents.” Everything seemed to be “embedded.” It seemed as if they’d prettied up Word to look more Mac-like and had done the job by pouring maple syrup all over the inside of my computer, bogging things down.

Word 98 was a vast improvement. From then on, each version of Word was an improvement. The interface remained basically the same but features were added and solidified. Some of the features worked with Microsoft server software, which I didn’t have, didn’t want, and certainly didn’t need. All I cared about was that Word did what I needed it to do, using the same interface I knew from years of experience as a user.

The End of the World as We Know It: Office 2007

Then Office 2007 for Windows came out with its ridiculous “ribbon” interface. What the hell was Microsoft thinking? Take a standardized interface that your existing user base knows by heart and throw it out the window. Force them to learn a whole new interface. Keep telling them that it’s easier and maybe a handful of morons will believe you.

I had to use Office 2007 for two Excel books. The only good thing I can say about it is that the complete, radical interface change — I’m talking menus vs. ribbon here, not spreadsheet basics — made a book about the software necessary. How else would users figure out how to get the job done? Fortunately (for users, not authors) Office 2007 adoption is slow.

Woe is Me: Office 2008

Word 2008 Splash ScreenOf course, I’m a Mac user and use the Mac version of Office. I held my breath when Office 2008 came out. Thank heaven they didn’t get rid of the menu bar — although I don’t understand how they could. Office 2008 retains much of the Office 2004 interface. It just adds what Microsoft calls “Element Galleries” and the usual collection of features that 1% of the computing world cares about. Fortunately, you can ignore them and continue using Office applications with the same old menus and shortcut keys we all know.

I would have switched to Office 2008 — I even had it installed on my MacBook Pro — except for two things:

  • Its default document formats are not compatible with versions of office prior to Office 2007. That means someone using Word 2003 for Windows or Word 2004 for Mac can’t open my documents unless I save them in an Office 2004-compatible format. This isn’t a huge deal, but it is something I’d have to remember every single time I saved a document. I’d also have to remember not to use any Office feature that only worked with Office 2007 or 2008.
  • It does not support Visual Basic Macros. One of my publishers makes me use a manuscript template that’s chock-full of these macros. Can’t access the macros, can’t use the template. Can’t use the template, can’t use Office 2008.

(I wrote about these frustrations extensively in a Maria’s Guides article.)

So I’m apparently stuck with Office 2004 — at least for a while.

But do you know what? I’m perfectly happy with it.

Why I Like Word

I like Word. I really do. It does everything I need it to do and it does it well.

Sure, it has a bunch of default options that are set stupidly. I wrote about how to set them more intelligently in an article for Informit.com. (Read “Three Ways Word Can Drive You Crazy[er] and What You Can Do About Them.”) It certainly includes far more features than the average writer needs or uses. And despite what Microsoft might tell you, it’s probably not the best tool for page layout (I prefer InDesign) or mail merge (I prefer FileMaker Pro). But it does these things if you need to.

I use all of the basic word processing features. I use the spelling checker — both as I type and to correct errors. I like smart cut and paste, although I have the ridiculous Paste Options button turned off. I like AutoComplete and love AutoCorrect (when set up properly). I use all kinds of formatting, including paragraph and character styles, tables, and bulleted lists. I rely on the outlining features when preparing to write a book or script for video training material. I use the thesaurus occasionally when I can’t get my mind around the exact word I’m looking for, although the word I want is usually not listed.

I’ve used some of the advanced features, such as table of contents generation, indexing, and cross-references. These are great document automation features. Trouble is, I don’t usually use Word to create documents that require these features. I use InDesign for laying out my books, which are usually illustrated. (And I admit that I’m looking forward to trying out the new cross-referencing feature in InDesign CS4 for my next book.)

I don’t jump on board with every new Word feature. I prefer the Formatting toolbar over the Formatting Palette. I write in Normal view rather than Page Layout view. I create my own templates but don’t use the ones that come with Word.

I don’t use the grammar checker; I think it’s a piece of crap designed for people who know neither grammar nor writing style. I don’t like URLs formatted as links. (Who the hell wants links underlined in printed documents?) I don’t use any of the Web publishing features; I’d rather code raw HTML than trust Word to do it for me. I very seldom insert images or objects or anything other than text in my documents. I have InDesign for serious layout work. I don’t use wizards. WordArt is UglyI think WordArt is ugly and amateurish. I keep the silly Office Assistant feature turned off.

I admit that I don’t use any of the project features that work with Entourage — although I’d like to. I decided a while back to switch to Apple’s e-mail, calendar, and contact management solutions (Mail, iCal, and Address Book respectively) because they’d synchronize with .Mac (now MobileMe) and my Treo. Entourage probably does this now, but I really don’t feel like switching again. Am still thinking about this.

The point is, I use a bunch of Word features and I completely ignore a bunch of others. The features are there if I need them but, in Word 2004, they’re not in your face, screaming for attention. (Wish I could say the same about Word 2008.)

iWork with Apple Computers

iWork '09Lots of people think that just because I’m a Macintosh user — an enthusiast, in fact — I should be using Apple’s business productivity solution: iWork. For a while, I thought so, too.

I own iWork ’08. I just bought iWork ’09. I’ve tried Pages. I’ve really tried Pages. I wanted to use it. I wanted to break free of Microsoft Word.

But old habits are hard to break. No matter how much I tried to use Pages each time I needed to create a document, when I was rushed, I reached for Word. No learning curve — I already know it. After a while, I just stopped trying to use Pages.

Why Use a Bunch of One Trick Ponies?

I know a bunch of writers who swear by one software program or another for meeting their writing needs. They use special outliners to create outlines. They use special “writing software” that covers the entire screen with a blank writing surface so they’re not distracted by other things on their desktops. They use special software to brainstorm, footnote, and index.

I’ve tried these solutions and do you know what? They don’t make my life easier. Instead, they just give me another piece of software to learn and keep up to date and interface with other software. They make more work for me.

I’m not going to forget my Word skills and Word isn’t going to suddenly disappear off the face of the planet anytime soon. In fact, it’s far more likely for one of these one-trick ponies to disappear than a powerhouse with millions of users worldwide like Microsoft Office.

Thought PatternI remember ThoughtPattern, a program by Bananafish Software. I saw it demoed at a Macworld Expo in the early 1990s and thought it was the greatest thing in the world for organizing my thoughts and ideas. I was sure it would make me a better writer. I was so convinced, I bought it — and it wasn’t cheap. I used it for a while and rather liked it. Evidently, I was one of very few people who’d joined the ThoughtPattern revolution. In April 1993, it was discontinued. I was left with software that wouldn’t work with subsequent versions of the Macintosh system software. Worst of all, the documents I created with ThoughtPattern were in their own proprietary format. When the software stopped working, the contents of those documents were lost. (Do you think it was easy to find a screenshot from software that was discontinued 16 years ago?)

So perhaps you can understand my aversion to one-trick ponies that promise a better writing experience.

Will the same thing happen with Microsoft Word? I don’t think so.

I Don’t Compute in the Cloud

Google Docs was one of the solutions suggested to me by my Twitter friends. I guess they think it’s better to avoid the evil Microsoft empire in favor of the “we’re not evil” Google empire. Along the way, I should give up the interface and features I know from almost 20 years of experience with the software and rely on an online application that could change its interface daily. Oh, yeah — and keep my documents on someone else’s computer.

Yeah. Right. Good idea.

Not.

Until I’m part of a multinational corporation that requires its employees and consultants to keep all their documents on some remote server for collaboration purposes, I will not be computing in the cloud.

One of the things I like about keeping my documents on my own computer — rather than a remote server accessible by the Internet — is that the Internet is not always available. What do I do then? Stop working?

Security is an issue, too. While I don’t usually write much of a confidential nature, I don’t like the idea of not having control over my documents. Servers get hacked. I don’t want my work suddenly accessible to people who I don’t want seeing it.

I will admit that I use MobileMe’s iDisk feature to keep some documents on an Apple server. This makes it a tiny bit easier to access them from my laptop when I’m away from home. But I’ve recently moved to a new strategy. I bought a pocket hard drive that’s bigger than my computer’s Home folder. Before I hit the road with my laptop on a trip for business or pleasure, I sync this portable drive with my Home folder. I then have every single document on my computer with me when I’m away. The added benefit: complete offsite backup.

That’s My Case

That’s my defense of Microsoft Word. I rest my case.

Please understand that I’m not trying to convince a non-Word user to switch to Word. If you’re happy with something else, stick with it! That’s the precise reason I’m sticking with Word. I’m happy with it.

I guess the reason I wrote this post was to assure other people like me that there’s no reason to be ashamed of being a Word user. You do what’s right for you. There’s nothing really wrong with Word. If it makes your life easier, why switch?