On Limited Literacy

Is it wrong to be prejudiced against people who don’t even try to be literate?

I mentioned in my blog that I sometimes allow rated helicopter pilots to fly my aircraft on ferry flights for my flight cost. This is a substantial savings over what they’d pay to rent an aircraft to build time. In addition, they get the chance to fly a long cross-country flight (usually around 10 hours over two days) with an experienced pilot.

I get e-mails from people who are interested in this opportunity. The most recent arrived yesterday:

Yes sir i was intrested in biulding some time i am a commercial rated pilot with 250hr most in a robinson 22 i really need this chance to fly thank you for your time.

Although he managed to capitalize the first letter of the first word and put a period after the last word everything in between is a mess. Spelling? Punctuation? Is this what our schools are churning out?

Keep in mind that he sent me this message using the contact form on my Web site. A Web site that displays my name in the browser’s address bar when viewed. A web site that includes my name, bio, and other information in all kinds of places. Yet he addressed me as “sir.” I figured he’d somehow missed that I was a woman.

Still, the whole message put me in a foul mood. My response got to the point:

Do you have an R44 endorsement?

Maria

Without an R44 endorsement and 10 hours of flight time in R44s, you cannot fly an R44 with a passenger (even me) aboard. No exceptions.

Note that I included my name, just in case he really did miss it the first time.

His reply:

no sir im afraid i do not have it i would be willing to get one if you could let me know what it would take to get one thanks for your time

He didn’t even bother trying to get capitalization or punctuation right this time. Perhaps his shift key broke.

And I wasn’t about to let him get away with “sir” again. I replied:

First of all, I’m not a “sir.” Maria is a woman’s name. You sent an e-mail message to the woman who owns and operates the company and flies the aircraft.

If you don’t have an R44 endorsement, you cannot fly the aircraft. I’m sorry. If you want to get an R44 endorsement, talk to a flight school that operates R44s.

Maria

I’m bugged by this exchange. I’m bugged that someone bordering on illiterate — or too damn lazy to even try to get his spelling, punctuation, or grammar right — has the nerve to ask if he can fly my aircraft. There’s no way in hell I’d let anyone who communicates like that at the controls.

Being a commercial pilot is more than just taking flight lessons and getting the appropriate ratings. If this guy can’t write, how do I know he can read? That he understands the training materials he was given? That he took the time to read the pilot operating manual?

You might argue that he must have because he passed a written and oral test — two of each, in fact — to get as far as he did. But how do I know the quality of his CFI or pilot examiner? Or in the case of sheer laziness, if he’s too lazy to create two short e-mail messages written in proper grammar, why should I do him any favors at all? Frankly, I think even responding to him was going beyond the call of duty here.

Am I wrong to believe that written communication should be created with some semblance to proper grammar? Am I wrong to thumb my nose at people who fail to meet even the lowest tests of their ability to communicate in writing by composing two or three complete sentences?

Is this what our schools are churning out?

More on Fan Mail

I’m actually starting to like it.

Way back in May 2006, I wrote a blog post about Fan Mail. In it, I voiced my embarrassment about getting it from readers.

201003160814.jpgThings seem different lately, and I’m not sure why. I’ve begun getting fan mail from readers of my articles in Aircraft Owner Online (AOO), an online magazine for aircraft owners (duh). The articles are mostly recycled and refreshed blog posts and, to date, are all at least five years old. The folks at AOO do a great job of laying out my text with the high resolution photos I provide, making a slick presentation of my work. (They do the same for the rest of the magazine, of course.) I enjoy preparing and submitting the pieces, mostly because it gives me an excuse to dig back into my archives and relive the flying experiences I’ve written about. The AOO editors barely touch my prose, so I don’t have any reason to complain about heavy-handed editing. It’s a truly positive experience all around.

But what’s most rewarding to me (beyond payment for my work) is the fan mail my monthly “Adventure Flight” column articles have garnered. I’ve been writing for the magazine since November 2009 and, to date, have received at least four e-mailed “fan mail” letters. The most recent came just this morning:

Just a quick note to tell you how entertaining your articles have been in Aircraft Owner online Magazine. You have a very descriptive way of writing that makes one feel (and wish) that they were there flying with you. My wife is from Nogales, Arizona and has a sister in Scottsdale presently. I looked over the map of the various places that you mentioned in your latest article and felt like I had made the flight with you. Keep up the great articles and from one pilot (SEL) to another, I wish the best to you in your various endeavors.

I just felt you should know how much your writing is appreciated.

I didn’t expect any note from a reader to make me feel as good as this one did. In the past, much of my “fan mail” has been glowing praise about my achievements in general, most of which included some kind of envy or “I wish I could do that” statement. That kind of stuff embarrasses me and makes me feel bad for the writer. Most of us have the power to achieve what we want, if only we set our minds to it and do what’s necessary to make it happen.

But a note like this is so different. It complements me on my writing skills rather than on the volume of my published work. (Isn’t acknowledgement of quality better than acknowledgement of quantity?) It let’s me know that I’ve made an impact in someone’s life — even if it’s just a small impact. After all, the note writer read my article about flying with my friend Jim and took the time to dig out a map to follow my progress. The places we flew on that trip aren’t easy to find on a map, but this reader succeeded. And it prompted him to take the time to track down my contact info and send me a very nice note.

A note that pretty much made my day.

So despite what I wrote four years ago, I think I might actually like getting fan mail.

Another Scammer Looking for Free Content

Business opportunity? Is that what you call it?

A few weeks ago, I received the following e-mail message from someone I didn’t know, with the subject line: “I like your work- Business Opportunity”:

Hi Maria,

My name is [redacted] and I got your contact info from Lynda.com and really like your work especially your blogging content.

I am involved in a start up company that is wanting to change the way entrepreneurs use and get content. We are composing information/articles in a platform for marketing, legal and financing and we are looking for great business content to provide our entrepreneurs. We are looking at several options to pay authors for their content.

One of the reasons I emailed you was because I really like your work and I wanted to engage you in your level of expertise and wondered if you would be willing to answer some brief questions about your work. If you are interested in learning more about this opportunity please email me at [redacted]@gmail.com or call me at [redacted].

Looking forward to hearing from you,

[redacted]

http://www.linkedin.com/in/[redacted]

A few things struck me about this:

  • Apparently the folks at Lynda.com had given this person my contact info. That meant this initial contact had an element of networking to it instead of being just a “cold call” e-mail. (More on this in a moment.)
  • This could be a lead on another good publishing opportunity. As print publishing declines and the beginner-to-intermediate user base I write for shrivels, I’m always looking for new opportunities to write or create content for paying markets.
  • There was no mention of a company name or a Web site name. The person contacted me from a Gmail account. That raised a red flag.

But heck, it was worth a shot. I e-mailed back:

What do you need to know?

Maria

The Questionnaire

The response came quickly:

Maria,

Thanks for the quick reply!

I have prepared these questions for you. If you would rather I called please let me know when you are available or if you would rather feel free to respond to these questions via email.

I know your time is very important so please feel free to be as vague or detailed as you want on the questions. I really appreciate your feedback and I hope when we launch, you will be apart of our expert authors. Any feedback you have regarding these topic would be great. We hope to be able to provide additional revenue streams for authors by breaking down content.

1. Would you be willing to resubmit your articles/book content in a 5 step format or less? And would this be doable for you?

2. What kind of opportunities are out there for you in regards to getting your work out?

3. Who are you currently partnered with right now?

4. How do you typically get your content published?

5. Is this your full time job?

6. What outlets do you seek to get your work published or do they come to you?

7. What products do you have? Do you have any content in any other format? Audio? Video?

8. How do you typically get paid?Is it a flat fee? Would you be interested in getting paid pay per click?

9. Would you be interested in getting an identity in our community and would it be useful for to you have a website on our site that allowed you to sell your work, that could connect to your Facebook and additional products? It would also have a fan reading for you too.

Thank you for your help in advance Maria!

[redacted]

By this time, the red flag was flying high. The questions proved that she knew little or nothing about me or what she was doing. After all, questions 3, 4, 5, and 7 could be answered by a visit to my Bio page. Question 1 clearly indicated that she had no knowledge of copyright and non-compete clauses that appear in standard book and other publishing contracts. Questions 2 and 6 certainly shouldn’t matter to her if she’s really offering me an opportunity. Question 8 told me she was going to try to pay me per click — which is something I’m not interested in, especially from a “startup.” And Question 9 told me (1) she had no idea that I already had two very well-trafficked Web sites, (2) that my publishers sold my work, leaving me to actually create content, (3) that she would attempt to tie me to a Web site her organization operated, and (4) that she’d likely try to sell me products.

But I played along to see where I could take it and whether I could get her to dig herself in any deeper:

I’m a freelance writer and have been since 1990. I’ve written 70+ books and hundreds of articles for dozens of legitimate print publishers (think McGraw-Hill, Macmillan, Random House, and Peachpit Press). My Mac OS X books for Peachpit have been bestsellers since 1999. I also produce audio and video — you’ve seen the video on Lynda.com; I’m working on another title for another publisher now.

You can get all this information and more about me on my Bio page: https://aneclecticmind.com/bio/
You can see a list of all my published work using links on my site, https://aneclecticmind.com/

I don’t have a “full time job.” That’s one of the benefits of being freelance.

I’m definitely NOT interested in getting an “identity” in any “community.” I have an identity and certainly don’t need another one. I’m not the least bit interested in being tied to another Web site. My publishers are doing a pretty good job of selling my work, so I don’t see the need to use another Web site to sell it, too.

If you’re looking for a low-cost content creator, don’t look at me. I get paid very well for my work.

That said, let’s cut to the chase. What did you have in mind?

And maybe you can tell me who YOU are and why you are contacting me through a Gmail account. Doesn’t your company have e-mail?

Maria

As you might imagine, I didn’t get a response.

I contacted the folks at Lynda.com to see if they knew anything about this person. I forwarded them the initial e-mail. They all confirmed what I had begun to suspect: they hadn’t given this person my contact information at all.

So I sent [redacted] a final e-mail message:

It turns out that no one at Lynda.com gave you my contact info. I’ve warned them about you and what appears to me to be some sort of scam. Don’t contact me again.

What Writers Should Take Away from This

There’s a lesson here for writers, including bloggers and other content creators.

There are many “startups” out there in desperate need of fresh content. They’ll make all kinds of promises to get you to submit content to them. They’ll promise ad revenue from the pages on which your content appears, they’ll promise you payment per click on your content, they’ll promise to give you an “identity” and make it easy for your “fans” to find you. They’ll flatter you and tell you they love your work — without even knowing what your work is. Meanwhile, you’ll be required to upload and format your content on their site. You’ll be required to moderate or respond to comments on your content — perhaps even give technical support or answer other questions. Your “business partner” will also likely keep all rights to your work and republish it elsewhere without paying you a dime.

But you think it’s a good idea — they’ve hinted at thousands of hits a day! — so you give it a try. Your work appears on a slick-looking Web site that’s just jam-packed with advertising. But you soon discover that the majority of people visiting the site are the suckers like you — and their clicks don’t count. Your work appears among the drivel spewed out by other writers trying to cash in on a “business opportunity.” You’ve lost the rights to republish your work elsewhere and you’re not making enough to buy lunch once a month.

You think I’m making this up? I’m not. I was suckered in by one of these about five years ago. Sadly, I didn’t blog about it so I can’t remember the name of the company. But I did blog about eZineArticles.com, which is probably the biggest ripoff out there for serious writers. (Publish with them and you never know where your work will end up; mine appeared on porn sites.)

What do they get? Advertising revenue. Or maybe they repackage and sell your content to someone else.

My advice is to avoid any operation like this — even if you’re just starting out. It’s rare that any relationship like this can benefit your career.

A legitimate publisher will pay you for the content you create. Up front, before or at publication. They will accept First Rights or reprint rights or negotiate with you for rights — they won’t take all rights unless they’re paying big bucks for them. Although they might offer bonuses based on content popularity (hits), the revenue will not be completely tied into that. And, for Pete’s sake, they won’t compensate you based solely on clicks or ad revenue.

What’s New Here is Something Old

I finally get around to adding the rest of my original blog content to this blog.

I started blogging back in October 2003. Back then, I used a blogging software program called iBlog that created blog pages in plain old HTML. It worked okay but I soon outgrew it and switched to WordPress.

The trouble is, I used iBlog for more than two years, accumulating hundreds of posts. Although I was able to export those posts to XML, getting them properly formatted with their images and importing them into WordPress was extremely tedious and time-consuming. I worked on it periodically for months. And then I gave up.

This week, I’m prepping for a new book based on a collection of my blog posts. I realized that the best way to make sure I didn’t miss any of them was to get them all online on An Eclectic Mind. So I sat down and completed the tedious chore of importing the last bunch of posts, all of which have lots of photos and date from January 2004 to June 2005.

Here’s a list of what I added:

  • On Close Calls
    Why a control tower clearance is something to be taken with a grain of salt. October 9, 2004
  • Through the Magic of Photoshop…
    I get a photographic image of a helicopter that hasn’t been built yet. November 7, 2004
  • A Trip to California
    I take a trip to California with my family to see Zero-Mike-Lima. November 24, 2004
  • People are Pigs
    A tenant moves out and I am amazed by the way some people live. December 2, 2004
  • A Trip to Quartzsite
    I have a nice flight to Quartzsite and back with some pilot friends. January 17, 2005
  • Air-to-Air
    An air-to-air photo shoot gives mixed results. January 24, 2005
  • Exploring the Desert by Helicopter
    We wander through a mill site, fly over an open pit mine, get a hamburger in the middle of nowhere, and see the “land now” light four miles short of home. February 5, 2005
  • A Trip to Phantom Ranch
    We take a mule ride to the bottom of the Grand Canyon, spend two nights, and return to civilization. March 5, 2005
  • My Trip to Georgetown
    I take Zero-Mike-Lima on a long cross country trip to take care of business and visit some friends. May 8, 2005
  • Red Mountain
    We “walk inside a mountain” near Flagstaff. June 1, 2005
  • Could it be? A building at our place on Howard Mesa?
    Our soon-to-be cabin was finally delivered to Howard Mesa. June 5, 2005

Apple is a Corporation, NOT a Cause

A post by former MacWEEK editor, Rick LePage, really hits the nail on the head.

Yesterday, while having lunch in my hangar at Wickenburg, I checked ÜberTwitter to see what was going on in TwitterLand. Along the way, I followed a link shared by @BWJones to a blog post by Rick LePage.

Rick LePage was the editor-in-chief of MacWeek magazine, a weekly tabloid-sized publication that covered all things Macintosh. Back in the 1990s, not long after I began my writing career, I wrote occasionally for MacWEEK. Not only did the magazine pay well, but it was highly respected. Writing for MacWEEK likely helped my writing career get off the ground — although I never really pursued magazine writing, preferring to author books instead.

So there I was, munching a bacon cheese burger and tater tots while sitting on the back seat of my golf cart at the airport, reading Rick’s blog post on my BlackBerry Storm. One thing I hate about the Storm is its Web browser. I don’t surf on the Storm. I’d lose my mind. But this blog post really sucked me in. It explained what was going on at MacWEEK when Apple was in its “state of confusion” before Steve Jobs came back. It admitted that MacWEEK had gone beyond reporting and had been trying to push its own agenda to sway user opinion on what Apple was doing. (I can’t help but think about FoxNews and its political slant here.) I was so sucked in that I forgot I was reading microscopic print on a cell phone.

And then that cell phone rang. I was called into action doing something else. I put the phone away, cleaned up my lunch mess, and got back to work.

But I didn’t forget the blog post. It had impressed me that much. I figured I was only halfway finished with it and I wanted to read it to the end. I can’t tell you how seldom that happens these days.

So this morning, I looked it up and finished reading it. I discovered that I’d nearly finished. But the best was at the end, in the last paragraph. It started with these sentences that really hit home for me:

I don’t think Apple is a better or worse company than most others. I still love the stuff they turn out, and would much rather be pushing a Mac than a Windows box. But, for all of you who think that the Mac—or Apple, or the iPhone—is a Cause, and that somehow Apple cares about you, wake up.

It was as if Rick had written this based on what was in my mind.

I like most Apple products, and have bought many of them. I prefer a Mac over a Windows PC — to me, there’s no comparison worth making. I own numerous Mac computers, including a desktop Mac and three laptops.

But I’m not a blind follower to everything Apple. I’m not a member of the Apple cult. I make my product decisions based on design and functionality, not logo. I don’t hang on Apple rumors. I don’t push Apple products to my friends and family members. I don’t surf the Web looking for all things Apple. And I certainly don’t get into bullshit platform wars in forums and blog comments. Hell, I have a life beyond the computer I chose to get work done.

I don’t like all Apple products — I still can’t see the real point of an AppleTV and prefer my BlackBerry over an iPhone. (I don’t want to surf the Web and run countless pointless applications on my phone.) My days of buying in and adopting early ended not long after I bought a Newton.

I realized years ago — probably around the time iTunes made its debut — that Apple is not putting the customer first. As Rick points out in his piece, Apple is a company with the need to make a profit and stockholders (like me, I might add) who want to see it succeed. Apple has a huge cult-like following — there must be something hypnotic about Steve Jobs at a keynote intoning, “Isn’t this incredible?” — and it’s cashing in on it. More power to ’em!

The sentences I quoted above should be a reality check for everyone. Apple is not a cause. It’s a corporation. Its goal isn’t to make you feel good or solve all your problems. Its goal is to get you to buy its products so it can make a big, fat profit.

Wake up, folks. Look beyond the logo and pretty white packaging and think about what you’re buying. If you still want to evangelize the “Apple cause” — well, it’s your life.

And now lets see how many people completely misunderstand the point of this post and come to Apple’s rescue in Comments.