At Paradise Cove

A story and a few photos.

I was driving down the California coast, looking for a place to stop for breakfast — preferably with a view of the ocean — when I saw a sign for Paradise Cove. I followed the arrow down a narrow road that wound down to the ocean. There was a right turn into a trailer park, but if I went straight, I’d end up in a parking lot on the ocean. A sign warned that parking was $20, but only $3 if you got your parking ticket validated in the restaurant and stayed for less than 4 hours. Ahead of me was a funky little oceanfront restaurant with a handful of cars parked in front of it. I drove through the gate and parked.

The Paradise Cove Beach CafeAnd went inside the Paradise Cove Beach Cafe.

It was a typical seaside restaurant — the kind you can imagine filled with people in bathing suits, eating fried clams, with sand and flip-flops on their feet. (That’s my east coast seaside experience talking.) But that Saturday morning was partly cloudy and unseasonably cool for southern California. The main dining room was empty. I was escorted into a kind of sundeck room with big windows facing the ocean. Although all the window tables were full, the waiter kindly sat me at a huge table nearby, where I could enjoy the view as well as the activity going on around me.

I checked out the menu, eager for a big, hot breakfast. I didn’t plan to eat again until after my flight arrived in Phoenix later that evening. Some items on the menu interested me, but it was the eggs benedict I asked the waiter about.

“Are they good?” There’s nothing worse than bad eggs benedict when you’re expecting decent eggs benedict.

“Very good,” he assured me.

I settled down to wait for my breakfast. There was nothing much going on outside the window. Gulls flying around, a few people walking out on the obligatory but short pier. It was mostly dark and cloudy over the ocean, but the sun was breaking through here and there. I watched my fellow diners get their breakfasts delivered. Everything looked outrageously good.

When my breakfast arrived, it looked good. On the plate were two eggs benedict, a good sized portion of roasted potatoes, and some melon slices. I nibbled a potato. It was cooked to perfection. And then I tasted the eggs benedict.

I’ve had eggs benedict in a lot of places — including a lot of fancy and expensive hotel restaurants. But these eggs benedict were the best I’d ever had in my life. It may have been the fact that the eggs were cooked perfectly — whites cooked, yolks still runny. Or the fact that the english muffins beneath them were fresh and not over-toasted. But it was probably because the hollandaise sauce was light and airy and obviously freshly prepared from scratch — not some thick yellow crap from a mix.

You like eggs benedict? Go on out to the Paradise Cove Cafe in Malibu and get some.

I was just finishing up my breakfast when a man about my age came in with two elderly ladies. They got a table by the window near where I was sitting. I watched them, trying not to look obvious about it, recognizing something about them. It came to me slowly. He was the grandson taking his grandmother and her friend out to breakfast.

They reminded me so much of all the times I’d taken my grandmother out to breakfast. This may have been because the woman had the same New York accent my grandmother had. She also spoke rather loudly, had trouble hearing her grandson, and asked the waiter all kinds of questions. She was concerned about whether she’d have to pay for a refill of her “mocha” — a simple mix of coffee and hot chocolate prepared by the waiter. She praised the waiter extensively about how well he’d prepared that mocha for her. The other woman was quieter but seemed to have the same accent. The grandson was attentive but, on more than one occasion, obviously embarrassed.

I knew exactly how he felt.

Before I left, I got up to say hello to them. I discovered that the women were from the Bronx — the same area as my grandmother. The quiet woman was the grandmother’s sister. She complemented me on the way my blue earrings made my eyes look bluer. I could easily have chatted with them all day.

Up the CoastAfterwards, I went outside and took a walk on the pier. I took a photo looking up the coast (shown here) and another looking down the coast (shown below). Amazing that these two photos were taken only moments apart, isn’t it? But the weather was variable and moving quickly. A huge storm front was moving into southern California that would dump rain on the low elevations and snow on the higher ones.

Paradise Cove and places like it are part of the reason I like to travel alone. When you’re traveling with companions, every stop has to be debated and measured. No one ever wants to say, “Let’s stop here and check it out,” because no one wants to be responsible if the place turns out to be rat hole. As a result, opportunities to visit interesting places are missed. Instead, a trip is a long string of predetermined “must see” places, visited one after another with few spontaneous stops along the way.

Down the CoastThere was magic at the Paradise Cove Cafe — at least for me that morning. If I’d been with someone else — someone anxious to eat breakfast before starting the drive or satisfied with a chain restaurant for a meal — I would have missed that magic.

I also would have missed out on photo opportunities. When I’m on the road by myself, I stop more often to look at what’s around me and, if I can, take pictures. On this particular Saturday, all I had with me was my little Nikon CoolPix point-and-shoot, but I put it to good use. The weather was a mixture of thick clouds and blue sky. It was the kind of place and day that calls out to photographers. The photos I’m able to include with this blog entry will help me remember this day. (I even took a stealth photo of the grandson/grandmother/aunt outing with my Treo, although I won’t publish it here.)

Anyway, I walked back to my rental car, fired it up, and paid my $3 parking fee on the way out. It had been well worth the money.

Christmas Boats

Boats at Ventura Harbor show Christmas spirit.

Just a quick post to berate myself for not bringing my “good camera” and tripod with me to Ventura, CA this week and give folks a glimpse of the shot I could have gotten….

I’m in Ventura on business and my clients have kindly put me up in the Holiday Inn Express on Ventura Harbor. My room is huge with a 15-foot ceiling and prow windows looking out over the harbor. There’s also a kitchen and living room area that’s nothing to complain about. The only thing I miss is the Jacuzzi tub that was in my room on my last stay; this time, my bathroom is handicap accessible and has a shower stall big enough to drive a wheelchair into but no tub. (Just another excuse to come do more work out here.)

Christmas BoatsAnyway, out my window is the harbor and quite a few of the boats are decorated for the holidays. Lots of strings of lights up on sailboat masts. Plenty of other boats lighted, too. In fact, there are probably more lights on the boats here than on houses in Wickenburg.

Really helps spread the holiday season to all.

And makes me want to live on a boat.

I took this photo using the self-timer while setting my little Nikon CoolPix on the outside of my window. It was my workaround for not having a cable release or tripod.

I didn’t bring my Nikon D80 or tripod on this trip because I didn’t want distractions. I’ve got a tough work schedule and need to work every night and first thing every morning. The only rest I get is at meals — and they keep taking me out to eat. No walks, no sightseeing.

But next time, to hell with it. I’ll bring the camera. Scenes like this are too good to miss — or at least they would be if I had the right equipment to get a good shot. I learned my lesson. Again.

Camping in a Hangar

Not as bad as it seems.

As I type this, I’m sitting on a leather sofa in the second floor “pilot lounge” area of a friend’s hangar. The hangar is at a San Diego-area airport and the three large windows on this side of the room face out over one of the airport’s three runways. Outside it’s dark. From undefined glow of the lights across the runway that fade into the darkness, I can tell that it’s foggy. I can barely see the sweep of the white and green rotating beacon atop the control tower on the other side of the runway.

It’s 5 AM local time. I get up early no matter where I am.

If I look down out the closest window to the pavement outside the hangar, I can see my helicopter. I tied down the blades — needlessly, it appears; there doesn’t seem to be any wind here — and pushed it over to a level spot on the ramp area, clear of the taxiway. Seems weird to have it parked there, but it’s been there two nights now and no one has bugged me about it. After all, other folks park cars and other vehicles in the same place at the end of their hangars.

In looking at that fog, I’m sure I’ll be wiping the helicopter down with a towel later today. You get spoiled living in the desert.

You might wonder why I don’t put the helicopter in the hangar I’m camped out above. I could. But there’s already a Hughes 500c helicopter, a Diamondstar airplane, Jaguar sedan, and a GT40 sports car in there. There’s still a big empty space where the hangar’s third aircraft occupant usually parks his Twinstar and I probably could have fit in that space. But it didn’t seem worth the bother. A few days out on the sun won’t kill my helicopter. But with this salt-laden fog coming in, I’ll definitely be washing down the helicopter before I put it away at home later on today.

It’s wonderfully quiet here, with just some white noise — a distant hum that could be someone’s heat pump or even a generator. The heat inside the lounge, which just went on, is a lot noisier. The space I’m in takes up half the depth and the full width of the hangar below me. It’s completely enclosed and insulated, finished with nice plaster walls and carpeting. There are windows that open with screens on all four sides of the space; on one side, they open into the hangar’s main area.

There are three rooms up here, including a full bathroom, and one of the rooms has a little kitchen area, with certain conveniences conspicuously missing. There’s no stove or oven or dishwasher, but there’s a double sink and microwave and the small refrigerator has an ice maker in it. There isn’t much in the way of food in the cabinets other than coffee and the non-perishable condiments that go with it. But there’s a Starbucks off-airport, walking distance away, and I know the owner of this hangar frequently drives across the runway in his well-equiped golf cart to get his meals at the airport restaurant.

In all honestly, the second floor of this hangar is very museum-like. My friends collect Mexican, South American, and Native American art. Although their best and most valuable pieces are in their two other homes, there’s a lot of it here. There’s also a lot of weird items you’d expect to find in a museum: a copper diving mask, pull-down wall maps dating from the 1950s and 1960s, a fully restored glass-tanked fuel pump, an old Coke machine that takes dimes (with a small bowl of dimes on top and bottles of Corona beer inside), two free-standing and fully restored wood popcorn machines — the list goes on and on. Sometimes it’s neat just to look at these things. But when you pop a dime into the Coke machine and pull out a Corona, you remember that all of these things are still fully functional.

I’d take a picture and include it here, but I really think that would be a serious invasion of my friend’s privacy.

My friend is not here, although his helicopter is. He used to spend a lot of time here when the place was first built. He and his wife had lived in Wickenburg before then. His wife fell out of love with the town when the Good Old Boy bullshit that makes Wickenburg what it is started directly affecting her. From that point on, it was just weeks before she was desperate to get out of town and continue life elsewhere. She started spending more and more time in California with her daughter and less and less time at home with her husband. The hangar was a temporary solution, followed by an apartment on the coast and then a condo in Beverly Hills with a second apartment in Las Vegas. They spend most of their time in those places now, although my friend uses the hangar as a kind of getaway place when he has a few days off and wants to go flying. They still own their home in Wickenburg and have tried three Realtors in the past two years to sell it. But there isn’t much demand for a $1 million home in Wickenburg these days, even when it has a separate guest house, hangar and helipad, horse setup and plenty of acreage around it for privacy.

They want us to buy it, of course, but I’m not prepared to go into debt to buy a home and I’m certainly not going to sink myself any deeper into Wickenburg.

Mike and I have been camping out here in the hangar for a few days. Supposedly, it’s against federal regulations to live on the property of a Federally-funded airport — which is why this “pilot lounge” is missing a few necessities of life, like a bed. So we’re sleeping on an air mattress. We’re not living here, of course. Just sleeping over. We have business in the area during the say and just needed a cheap place to spend the night. My friend was kind enough to let us camp out here.

It’s a wonderful place to hang out. This airport, unlike a few I could name, has a lively population of tenants in the hangars. When I went out for coffee yesterday morning, I walked by a hangar where a man was busy preflighting a Cessna in preparation for an early morning flight. He greeted me as if he knew me and we shared pleasantries about the weather: “Great day to fly.” “Sure is.”

After lunch, we decided to drop by the hangar to put our leftovers in the fridge. We were very surprised to find our big hangar door wide open. Inside, tending to the Diamondstar, were three Brits. We introduced ourselves by name and were immediately offered coffee. It later came out that we were friends of the hangar’s owner. “Oh, well then you must come by at 5 for cocktails,” the woman said. “We have such fun.” When I mentioned I was in the area working on a video project, she hurriedly took me to meet a man named Steve who is also in film. He was stretched out on a leather sofa in his modest hangar, watching a game on a big television. The TV’s rabbit ears antenna was out of the pavement beside a gas BBQ grill. Inside the hangar was the neatest and cleanest Cessna 140 that I’d ever seen.

Later, when we returned — too late for cocktails, I’m sorry to say; I could have used one — we were treated to stories of other dinner parties in the hangar’s big lower area, with unknown pilots stopping by to join in the fun. There’s a real sense of community here. It’s more than just a place to store your aircraft. It’s a place to hang out and meet people with similar interests. It’s a place to watch the world — and the planes — go by.

It’s nearly 6 AM now and I can see a tiny bit of light in the sky. The fog is still thick on the runway; the rotating beacon is now invisible. If the tower controller have come on duty, there’s not much for them to do. It’s IFC — Instrument Meteorological Conditions — here and I’d be very, very surprised if we saw or heard a plane outside until the fog lifted. But I’ll get dressed and make a run for coffee. We have more work to do today. Then, at about noon, we’ll start the 2-1/2 hour flight back to Wickenburg.

I’m looking forward to camping out here again.

Worst Western

Or why I won’t stay in a Best Western again.

This past week, I spent three nights in a Best Western motel in Page, AZ.

There are two Best Westerns there. I stayed in the one that had no hot water for more than 24 hours during my stay.

I learned about the hot water problem when I returned to the hotel at about 8 PM on Friday night. At the time, I was told that it was unlikely that the hot water would be working before Monday. I was due to check out on Sunday.

I was paying for not just my room, but the rooms for three other guests. Since they were my guests, I felt it necessary to take action when the hot water system in the hotel broke down. Although I was on my way up to bed — I was going to be picked up at 6:00 AM the next morning by an aerial photography client — I asked the desk clerk to find alternative accommodations. I told her not to call me that night since I was going right to bed. I told her I’d check in at the desk in the morning to see what she’d found us and would talk to my guests about our options the next day.

At 5:00 AM the next morning (Saturday), I gathered up some clean clothes and prepared to walk down the block in the dark to the Travel Lodge, where the cold water Best Western had arranged for its guests to shower. (I can’t make this stuff up.) I stopped at the desk in my hotel, where I was shown a reservation for four rooms and two nights at the other Best Western in town, which I assumed still had hot water. I took the reservation sheet, put it in an envelope with a note, and slipped it under the door of one of my guests. I showered and dressed at the Travel Lodge, then walked back to the cold water Best Western. A little after 6 AM, my clients arrived and I went to work with them.

At around 11 AM, I finished with my clients and met with one of my guests. He told me that the hot water problem had been fixed. I called the other Best Western to cancel the reservations that had been made in my name.

And that’s when the shit started hitting the fan.

Apparently, the clerk at the cold water Best Western had used my credit card to reserve the rooms. The hotel has a 24-hour cancelation policy and refused to cancel the reservation.

In the meantime, we were all still checked in at the cold water Best Western (which now had hot water). My guests didn’t want to move. I didn’t either.

I need to make it clear to all that I never authorized any charges to my credit card for any hotel other than the one we were staying at.

I called several different parties at the Best Western hotel chain. After a lot of time on hold and call backs and excuses, I was told that my reservations would not be cancelled.

Today, I found four pending charges on my credit card statement for $157.73 each. There was also a $1 charge from Best Western.

Of course, I have no intention of paying these charges.

I’m absolutely appalled at the poor customer service of the Best Western chain. Specifically:

  • The failure of the Best Western Arizona Inn to promptly and professionally handle a failure in its hot water system.
  • The unauthorized use of my credit card by the clerk at the Best Western Arizona Inn to book hotel reservations that could not be cancelled.
  • The failure of the Best Western Lake Powell to cancel the hotel reservations made without authorization by another Best Western hotel employee.
  • The failure of the Best Western customer service department to cancel the hotel reservations made without authorization by a Best Western hotel employee.

Clearly, these people don’t care about their customers. Clearly, they have no understanding about customer service. Clearly, they have no problem fraudulently charging a customer’s credit card for reservations made without authorization.

I have called and written to the Best Western numerous times about this matter. They have not satisfactorily resolved it. Now I have to go through the bother of starting chargeback procedures with my credit card company. I may also need to press charges with the police against the Best Western employee who used my credit card without authorization, thus resulting in this nightmare of customer service failures.

Do you think I’ll stay at a Best Western again? Not likely. And I suggest that anyone reading this think about my customer service experience with this hotel chain before booking a room there.

On the Road Again

Traveling again.

If you’re wondering why you haven’t heard from me here in a while, it’s because I’ve been traveling. I’m doing one of my Southwest Circle Helicopter Adventures in northern Arizona, accompanied by a video crew and staff writer for a respected travel magazine.

The goal of this trip is to gather about 90% of the video needed to create three individual broadcast-length videos, each of which will be made available on DVD. It’s a huge project and, so far, we have at least 20 hours of raw video footage to wade through.

I’m flying with a door off and a video guy on board taking glare-free video images of what we fly over. He also has at least two POV.1 cameras mounted inside the helicopter at all times. The other video on the ground is “chasing” us — actually, he’s getting a big head start each day to drive to the airport where we’ll land before we arrive — and taking video of us landing. Then there are cameras whirring all over the place on the ground.

Wild HorsesThe writer is sitting up front beside me, taking notes and using my Nikon D80 to shoot images of what she sees. Although a good portion of the shots have some unfortunate glare — not much you can do about that when shooting through Plexiglas — many of them are really good. Like this shot she took of a herd of wild horses we overflew on the Navajo Reservation two days ago.

It’s been a busy week so far. Although I’m trying to demonstrate to the writer what my Southwest Circle Helicopter Adventure is all about, I’m also working with the video crew to make sure we capture all of the footage we need for our three videos. I’m hoping she understands that my usual clients won’t be rushing around like nuts all day.

Antelpe CanyonI’m treating myself to a few of the activities my excursion guests get to enjoy. For example, on Tuesday, I joined the crew for a boat ride on Lake Powell that visited the “business side” of the Glen Canyon Dam before squeezing about a mile up Antelope Canyon (see photo) and gliding up Navajo Canyon for a look at the “tapestry” of desert varnish on some cliff walls. I skipped the Sedona Jeep tour and Monument Valley tour to work with one of the video guys or just rest up. Normally, while my guest are touring, I’m scrambling to get the luggage into their hotel room and confirming reservations for the next day. You might imagine how tired I am after 6 days of playing pilot and baggage handler.

At this moment, however, I’m sitting at the dining table of a double-wide mobile home near Goulding’s Lodge in Monument Valley. (Long story; believe it or not, the only lodging we cold get here in MV was in a pair of mobile homes that are part of the lodge.) I have the front drapes drawn aside so I can watch the eastern sky brighten for what promises to be a classic silhouetted butte sunrise. I always enjoy my dawns here at MV. Seeing the famous buttes outside my window is always surreal.

Today, we were scheduled to fly down to Winslow for lunch, then tour Meteor Crater and the Grand Falls of the Little Colorado River. Normally, the Southwest Circle Helicopter Adventure takes this route on the way to its last overnight stop at Flagstaff. But today we’ll probably go straight back to Page. I have four aerial photo shoots at Page starting on Friday morning; the money I make doing them will pay for this video excursion. We’ll do more video between those flights. Then we’ll hit the Crater, Falls, and Flagstaff on our way back to the Phoenix area on Sunday.

It’s a big trip and a bunch of huge projects. Just the kind of thing to keep me busy between flights for the winter season. But if all works well and as planned, I might be flying this route weekly in the coming spring and fall — with real paying passengers to take care of along the way.