Who Moved My Blackberry?

by Lucy Kellaway.

While on the plane from Phoenix to Newark the other day, I read Who Moved My Blackberry? by Lucy Kellaway. It was a quick read, primarily because the entire book was written as a series of e-mail messages, most of which were from the main character, Martin Lukes.

It was a great example of the writer’s principle of “show, don’t tell.” By reading Martin’s outgoing messages and a handful of incoming messages he received from others, I got an excellent idea of what Martin was like. He’s full of himself, a chauvinist, not too bright, overweight, a bit lazy, somewhat manipulative, and not very honest to the people around him — or himself. After the first 25 or so pages, was used to the writing style or e-mail as a storytelling device. As amazing as it may seem, the e-mail messages moved a definite story forward, with multiple plot lines. What’s even funnier, however, is that by reading Martin’s answers to e-mail messages he received that weren’t in the book, I knew what other people were thinking about him and got a pretty good idea of what they’d written.

The book is also a look at the corporate culture. Although the book takes place primarily in Martin’s workplace at a multinational corporation, it’s impossible to know what the company does or sells. Martin, a marketing executive, is mostly concerned with corporate branding and public relations. But even though the reader never learns what his company does all over the world, it doesn’t matter. And I think that says a lot for today’s corporations. A lot of the employees are just glorified paper-shufflers that could be working for any company selling any product or service.

The book was very good and I highly recommend it. I left it at my brother’s house for my sister-in-law, who works in Human Resources, to read. I think she’ll be able to identify with what goes on between the lines of all those e-mail messages.

Looking for a fun read? Give Who Moved My Blackberry? a try.

Twitter Sluts

A new term defined.

Okay, so maybe this isn’t a new term. And maybe I’m not qualified to define terms like these. But as I get an e-mail to inform me of yet another Twitter follower who has nothing in common with me, I came up with this term and felt a need to share it and its definition with the blogosphere.

A Twitter slut is a Twitter member who indiscriminately adds Twitter friends to his (or her) account. He may be doing this for one or more of the following reasons:

  • He’s believes that all of the people he adds as friends will reciprocate and add him as a friend so he has a large audience for his tweets. I discussed this phenomena in my “Twitter Spam” post.
  • He’s hoping that other people will respond directly to his tweets using the standard @membername format so other people will make him their friend.
  • He’s desperate to follow the tweets of anyone who can type intelligible comments into Twitter. That is a minority that I am apparently part of.

Twitter sluts can easily be identified by their friends to followers ratio. If that ratio exceeds 3:1 (that is, 3 friends for each 1 follower), that person is may be a Twitter slut. If the ratio is around 5:1 (5 friends for each 1 follower), that person is likely to be a Twitter slut. It the ratio is closer to (or higher than) 10:1 (10 friends for each 1 follower), that person is definitely a Twitter slut.

Twitter Ratio.jpgHere’s an example. This person has been a member of Twitter for only 9 days. Yet he’s added over 4,000 members as friends. With only 9 updates to his name, he has apparently attracted 398 suckers to reciprocate his friendship.

(Okay, okay. I’ll try to tune down the cynicism. But it’s very difficult sometimes.)

The other day, a Twitter member on the public timeline asked, “Am I the only one who gets a bunch of new friends every time I post a tweet?”

The answer: no, you’re not. Like the rest of us, you’ve just been discovered by a handful of Twitter sluts.

Message to Twitter Users: Use a Lint Screen

A plea to those who [should] care.

I write about Twitter too much. I know that. But Twitter has become part of my life and, like other things that are part of my life, it has given me plenty to write about.

lint screenToday’s topic is Twitter fluff. That’s my term for the kinds of tweets that are downright boring and childish, written by people who should know better. The sole purpose of these tweets seems to be to fill the Twitter world with content. Trouble is, the quality of that content is about equal to the quality of the stuff that accumulates in a clothes dryer’s lint screen.

While you expect that kind of behavior from people who really don’t have anything to tweet about or people too immature to realize the significance of their everyday experiences, you don’t expect it from people with experiences worth sharing.

I’m not naming names here. Or Twiter IDs, for that matter. But I recently added a professional journalist to my list of Twitter friends. This is a person who works for a media organization and typically follows stories relating to the Iraq war and politics — stories that matter. An adult. A professional. Someone who should have interesting tweets.

What I found, however, is that more than half of this person’s tweets are messages to his new Twitter friends to greet them. For example, “Hi new Twitterfriends, @AlexTheBird, @JackTheDog, and @mlanger!” While it’s very friendly of this person to greet all his new friends, reading dozens of tweets like this throughout the day — between the daily “Good morning, Twitter!” and nightly “Good night, Twitter!” posts — is pretty much a waste of my time. I’m interested in what this guy is doing. Who is he interviewing? What has he learned? What insight can he share about his professional journalism world? How can what he’s doing make me think about the world around me?

I need to mention here that I don’t expect every tweet I read to contain some kind of deep revelation for me. (If that were possible, I’d spend all of my time reading Twitter tweets.) This morning, one of my Twitter friends posted a tweet in which the text was all upside-down. How the heck did she do that? She followed up with a link that showed us how. Useless? Yes. Trivial? Sure. But fun? You bet! And a heck of a lot more interesting than “Hello new Twitterfriends @joe, @jim, and @jake!”

And, for those of you ready to go on the offensive, I’m also not saying that my tweets are anything special. I just tweet about the things I’m doing. Some of them are pretty dull. (Who cares that I’m reading my e-mail?) Some of them are pretty interesting. (How many people land their helicopters in a new friend’s backyard?) But I’m not filling the Twitter world with fluff, either.

Anyway, I’m kind of hoping this journalist friend reads this and recognizes himself and thinks about what he’s typing to the world — especially to all of those new friends he keeps greeting. No offense guy, but you can do much better than that. I know you can.

Google/Blogger Complies with My DMCA Complaint

An update to my recent copyright infringement article.

Last week, I reported finding a pirate Web site that was offering, among other things, one of my books for free download. The site was hosted on the blogspot domain name, which is Blogger’s. Blogger is owned by Google. I sprung into action and began issuing DMCA notices.

Yesterday, I got the following e-mail from Blogger:

Hello Maria,

In accordance with the DMCA, we have completed processing your
infringement complaint and the content in question no longer appears on
the following URL(s):

[omitted].blogspot.com/2007/06/putting-your-small-business-on-web-by.html

Please let us know if we can assist you further.

Sincerely,
The Blogger Team

I followed the link and, sure enough, the page was missing. I then went to the home page of the site. The site was still up and running and still offering pirated ebooks and software.

I replied to “the Blogger Team”:

Yes, you can assist me further. You can take down the entire site at [omitted].blogspot.com. It’s a pirate site that offers illegal access to eBooks and software.

So far, I haven’t gotten any response.

My efforts to get the book file off the file hosting servers were successful. All three hosts removed the file.

Twitter Spam

Turning a fun thing into more marketing crap.

I’ve been using Twitter for about two months now. It’s part of my daily routine. Unfortunately, other people have also been using it — for their own selfish purposes.

How I Use Twitter

I start up my main Mac and Twitterific automatically appears. I use it to scroll back to see what the folks I’ve been following have been up to for the past few hours. Sometimes, their tweets include links to interesting articles on the Web. Other times, they give me ideas for articles or stories or just things to think about. And other times, they’re just plain boring. Let’s face it — we can’t all be interesting all of the time.

I tweet throughout the day while I’m working. I also have something set up somewhere (I forgot now) that automatically posts a tweet whenever I post a blog entry. That’s all automated, which is a good thing. On a good day, I can put out 5 or more entries.

I like the reassuring tweet and ping sound when a new tweet comes in on Twitterific. I work alone at my desk with only Alex the Bird (in the next room) and Jack the Dog (under my desk) for company. While Alex does plenty of talking, none of it is very meaningful. Getting tweets from people I follow is like hearing from the outside world. I may be physically alone, but there are people out there doing stuff and thinking about things and they’ve made me part of their world by tweeting. Andy’s doing his computer and hacking stuff all over the U.K. Miraz is raising her dogs while working at a desk in New Zealand, not much different from mine, 20 hours into the future. Leanne is practicing her saxophone, doing gigs, and teaching at a college. Mignon is researching and recording podcasts and getting interviewed. Mike, the good dad, is doing stuff with his kid and making plans for the next addition to his family. It’s digital but it’s live and real and it gives me company throughout the day. And, in more than a few instances, I’ve actually learned things from these people, most of whom are complete strangers to me.

I also tweet when I’m out and about. When I invested in my Treo, I also invested, for the first time ever, in a text messaging plan. I get up to 250 text messages a month. That might not seem like a lot to the folks who text to their friends and family members throughout the day, but to me, it’s a ton. So I post tweets via telephone. (I also use my Treo to post photos to my TumbleLog when I happen to see something interesting or funny.) For example, I tweeted whenever possible during my recent Alaska vacation and maybe — just maybe — I gave a few folks some ideas of what to see or do if they ever head up there.

Enter the Opportunists

If you use Twitter regularly, you’ve likely gotten e-mail messages from Twitter telling you that you have a new friend and offering a link to that “friend’s” tweets on the Twitter Web site.

At first, you might feel flattered — here’s a stranger that wants to keep track of what you’re doing. You might decide to thank him or her (or it — sometimes gender is unknown — by making him/her/it your friend.

But stop! Wait! Do your homework.

I’ve discovered that more than a few Twitter users don’t give a damn about anyone else’s tweets. All they want to do is suck other Twitter users into following their tweets. And their tweets are full of self-promotional bull or plain old advertisements.

Take, for example, PersonX. I won’t use this person’s name because, until recently, I was following her tweets and she may still follow mine. I didn’t realize it at the time, but PersonX had at least 3 Twitter accounts. It should have tipped me off when all three became my friends at the same time. Two of the accounts — I’ll call them AccountY and AccountZ — were for informational “services” posted as tweets. One, for example, provided quotes from literature. I can’t remember what the other one did — I didn’t stick with it long. PersonX’s tweets were all about how popular AccountY and AccountZ were getting. Or, if they weren’t getting popular, they were musings about why they were being ignored. It was pretty obvious that this person’s accounts were solely to promote herself and these useless services.

One particularly popular Twitter member tweets throughout the day with the latest on who he’s interviewing and what cool new product he’s been allowed to play with. Then, later in the day, he releases a bunch of @name responses to the people who have tweeted directly to him all day. Reading a dozen of these in a row — especially when you’re not following the tweets of the person he’s responding to — is a real bore. Thank heaven Twitter only allows 140 characters. I could see a person like this filling the bandwidth with one-sided personal conversations that no one else cares about.

A few other people I’ve followed in the past just tweet links to articles they’ve written or promotional material. Someone who’s curious might follow these links and, thus, waste a bunch of time reading ads. There are quite a few of these people out there. More than there should be.

All this, in my opinion, is Twitter spam.

Do Your Homework

It’s easy to prevent yourself from adding self-promotional opportunists as Twitter friends. Just do your homework in advance.

How? Simple. When you get an e-mail message telling you that PersonY has added you as a friend, click the link in the message that displays the person’s most recent tweets. (This will be something like http://twitter.com/username.) Read them. Decide whether this kind of content is something that interests you. If it’s not, ignore him. If it is, add him as a friend.

Removing a Friend

About Me on TwitterIt sounds cruel, but if someone you’ve added as a friend turns out to be someone who posts a lot of crap that you’re not interested in, it’s easy to remove their Tweets from what you see.

There are a few ways to do this. One way is to go to your Twitter home page (http://twitter.com/yourname/) and click the Friends link in the About box on the right side of the page.

This will list all of your friends:

Image

For each friend, you should see at least two links beneath the Friend’s name:

  • Leave username basically ignores the friend for a while by not displaying his links for you.
  • Remove username removes the friend from your list of friends. I’m ruthless, so this is the one I usually pick.

To my knowledge, the friend does not receive an e-mail message saying that you have left or removed him. So you don’t have to worry about insulting him or him bugging you about it.

Oh, and if a Twitter member is obviously using Twitter solely for spam-like communications, do us all a favor and report him. The Twitter team offers a form for assistance; you can use the same form to report a Twitter member’s unacceptable behavior.

I Still Like Twitter, Despite Any Shortcomings

I still like Twitter. It makes me feel as if I’m part of a community, even while I’m sitting alone all day in my office. I’m just very picky about who I follow — I have only 33 Twitter friends as I write this — and I’m quick to turn off the Tweets of the people too quick to promote themselves or their products.

And I think that’s vital for any serious Twitter user.