Helicopter Owners, Pilots, and Owner Pilots

It’s all about a difference in goals.

Note: A version of this post originally appeared in AOPA’s Hover Power blog. If you’re a helicopter pilot, you owe it to yourself to check in there regularly to read great articles written by experienced helicopter pilots.

I think a lot about the goal differences between helicopter owners and pilots. This could be because of my annual involvement in cherry drying work which is one of the few kinds of work that probably appeal more to owners than pilots.

What Owners Want

I think I can safely say that all owners–whether they own and fly for pleasure or own primarily as part of their business–want to keep owning the helicopter. That means keeping costs low and revenue–if any–as high as possible without jacking up costs so they can continue to meet the financial obligations of ownership: insurance, debt service, storage, required maintenance, registration, taxes, etc.

Of course, if a helicopter is owned as part of a business, the owner’s main goal is probably to build that bottom line. That means maximizing revenue while minimizing expenses. While every helicopter has some fixed costs that come into play whether it flies or not–insurance, hangaring, annual maintenance–an owner can minimize costs by focusing on work that pays even if the helicopter doesn’t fly. That’s why you can lease a helicopter with a monthly lease fee that’s independent of hours flown and why certain types of agricultural work–cherry drying and frost control come to mind–pay a standby fee that guarantees revenue even if the helicopter is idle.

As an owner, I can assure you that there’s nothing sweeter than having your helicopter bring in hundreds or even thousands of dollars a day while it’s safely parked at a secure airport or, better yet, in a hangar.

If the helicopter does have to fly, the owner wants the highest rate he can get for every flight hour and the lowest operating cost. How he achieves those goals depends on his business model, the equipment he has, the services he offers, and the pilots who do the flying.

What Pilots Want

What pilots want varies depending on where they are in their career.

  • Student pilots want to learn. Their goal is to learn what they need to and practice it enough so they can take and pass checkrides. Because they’re paying full price for every hour they fly, they’re not necessarily interested in flying unless it enables them to practice the maneuvers they need to get right on a check ride.
  • New pilots want to fly. Period. Their primary interest is building the time they need to get their first “real” flying job: normally 1,000 to 1,500 hours PIC. They’ll do any flying that’s available. And even though commercial pilots and CFI may be able to get paid to fly, some will fly for free or even pay to fly if the price is right. Indeed, I’ve had more than a few pilots offer to fly for me for free, which makes me sad.
  • Semi-experienced pilots want to build skills. Pilots who have had a job or two and have built 2,000 hours or more of flight time are (or should be) interested in doing the kind of flying that will build new skills or get practice in the skills they want to focus on for their careers. So although they still want to fly, they’re more picky about the flying they do. They’ll choose a job with a tour company that also does utility work over a job with a tour company that doesn’t, for example, if they’re interested in learning long-line skills.
  • Experienced pilots want flying jobs doing the kind of work they like to do and/or paying the money they want to receive for their services. Pilots with a good amount of experience and specialized sills are often a lot pickier about the jobs they take. For some of these pilots, flying isn’t nearly as important as pay and lifestyle. A utility pilot friend of mine routinely turned down jobs if he didn’t like the schedule, just because he didn’t like being away from home more than 10 days at a time. But dangle a signing bonus in front of him and there was a good chance he’d take it.

Of course, there are exceptions to all of these generalizations. Few people fall neatly into any one category.

But what you may notice is that most of them need to fly to achieve their goals, whether it’s passing check rides, building time, learning skills, or bringing home a good paycheck.

And that’s how they differ from owners.

Owner Pilots

I’m fortunate–or unfortunate, if you look at my helicopter-related bills–to be both an owner and a pilot. I’ve owned a helicopter nearly as long as I’ve been flying: 15 years.

The owner side of me is all about the revenue. I love agricultural contracts that let me park the helicopter on standby and collect a daily fee for leaving it idle. Every hour it doesn’t fly is another flight hour I can keep it before I have to pay that big overhaul bill. (I own a Robinson R44 Raven II, which requires an overhaul at 12 years or 2200 hours of flight time, whichever comes first.) It’s also an hour I don’t have to worry about a mishap doing the somewhat dangerous agricultural flying work I do.

The pilot side of me wants to fly. I love to fly. I bought a helicopter because I felt addicted to flying and needed to be able to get a fix any time. (The business came later, when it had to.)

Home Helicopter
Owning a helicopter means having a safe place to keep it when it’s not flying.

And because I’m an owner, with ultimate say over how the helicopter is used, and a pilot, with a real desire to fly, I can pretty much fly where and when I want to. But when the fun is over I’m the one who has to pay the bill.

Being an owner pilot gives me a unique perspective, an insight into how owners and pilots think and what drives them.

Working Together to Achieve Goals

In a perfect world, owners would think more about pilots and work with them to help them achieve their goals. That means helping them learn, offering them variety in their flying work, and paying them properly for their experience and skill levels.

At the same time in that perfect world, pilots would think more about owners and work with them to help them achieve their goals. That means flying safely and professionally, following FAA (or other governing body) regulations, pleasing clients, taking good care of the aircraft to avoid unscheduled maintenance and repair issues, and helping to keep costs down.

What do you think? Are you an owner or pilot or both? How do you see yourself working with others? Got any stories to share? Use the comments here to get a discussion going.

You Can’t Go Back

A note in response to a bulk email from an old colleague.

It may be hard for some blog readers to believe, but for a while in the late 1990s and early 2000s, I was “famous.”

My fame was limited to a group of people who bought my books and read my articles about using computers. I started writing in 1991 — as a ghostwriter for a John Dvorak book — and was soon writing my own titles. I learned early on that if you couldn’t write a bestseller, you had to write a lot of books. So I did. And then, in the late 1990s, two of my books became best sellers. Subsequent editions of the same book continued to be best sellers. For a while, I was making a very good living as a writer. At the computer shows where I was a regular speaker, people actually asked for my autograph.

I’m not an idiot. I knew that my good fortune could not last forever. So as I continued to write, turning out book after book and becoming well known in my field, I invested my money in my retirement, assets that could help extend (or at least securely bank) my wealth, and something that I thought would be a great hobby: flying helicopters. I learned to fly, I got hooked on it, and I bought helicopter. I started my helicopter charter business in 2001 — it was easy to fit flights in with my flexible schedule as a writer — and bought a larger helicopter in 2005. Building the business was such a struggle that I honestly didn’t think I would succeed. But fortunately, I did.

Mountain Lion VQS
My most recent book was published back in 2012. I don’t call it my “last book” because I expect to write more. They likely won’t be about computers, though.

And it was a good thing, because around 2008, my income from writing began declining. By 2010, that income began going into freefall. Most of my existing titles were not revised for new versions of software. Book contracts for new titles were difficult to get and, when they were published, simply didn’t sell well.

Around the same time, my income from flying started to climb. Not only did it cover all the costs of owning a helicopter — and I can assure you those costs are quite high — but it began covering my modest cost of living. By 2012, when I wrote my last computer book, I was doing almost as well as a helicopter charter business owner as I’d done 10 years before as a writer. And things continued to get better.

I was one of the lucky ones. Most of my peers in the world of computer how-to publishing hadn’t prepared themselves for the changes in our market. (In their defense, I admit that it came about quite quickly.) Many of these people are now struggling to make a living writing about computers. But the writing is on the wall in big, neon-colored letters as publishers continue to downsize and more and more of my former editors are finding themselves unemployed. Freelance writers like me, once valued for their skill, professionalism, and know-how, are a dime a dozen, easily replaced by those willing to write for next to nothing or even free. Books and magazine articles are replaced by Internet content of variable quality available 24/7 with a simple Google search.

So imagine my surprise today when one of my former colleagues from the old days sent me — and likely countless others — a bulk email message announcing a newsletter, website, and book about the same old stuff we wrote about in the heydays of computer book publishing. To me, his plea came across as the last gasp of a man who doesn’t realize he’s about to drown in the flood of free, competing information that has been growing exponentially since Internet became a household word.

I admit that I was a bit offended by being included on his bulk email list simply because he had my email address in his contacts database. But more than that, I was sad that he had sunk so low to try to scrape up interest in his work by using such an approach. Hadn’t he seen the light? Read the writing on the wall? Didn’t he understand that we have to change or die?

So after unsubscribing from his bulk mail list, I sent him the following note. And no, his name is not “Joe.”

The world’s a different place now, Joe.

After writing 85 books and countless articles about using computers, I haven’t written anything new about computers since 2012. I’m fortunate in that my third career took off just before that. Others in our formerly enviable position weren’t so lucky.

Not enough people need us as a source of computer information anymore. All the information they could ever want or need is available immediately and for free with a Google search. There are few novices around these days and only the geekiest are still interested in “tips.” Hell, even I don’t care anymore. I haven’t bought a new computer since 2011 and haven’t even bothered updating any of my computers to the latest version of Mac OS. My computer has become a tool to get work done — as it is for most people — a tool I don’t even turn on most days.

Anyway, I hope you’re managing to make things work for yourself in this new age. I’m surprised you think a newsletter will help. Best of luck with it.

And if you ever find yourself in Washington state, I hope you’ll stop by for a visit and a helicopter ride. I can’t begin to tell you how glad I am that I invested in my third career while I was at the height of my second.

Maria

Is it still possible to make a living writing about computers? For some of us, yes. But we’ll never be able to achieve the same level of fame and fortune we once achieved. Those days are over.

More Helicopter Charter Company Advice

You need a business plan? Do it right.

I need to start this blog post by reporting that at this moment, there are 2,214 items in my email Inbox, 64 of which have not yet been read. See?

Inbox
My email inbox is really out of control.

So maybe you can understand why you’ll find this paragraph on the Contact Me page of this site:

I cannot provide career advice of any kind, whether you want to be a writer or a helicopter pilot. The posts in this blog have plenty of advice — read them. There’s a pretty good chance that I’ve covered your question here in a blog post.

Yet the contact form on that page continues to be used by pilots requesting career or business-related information. Apparently these people have failed to read or understand the paragraph right above the contact form, which says:

First, read the above. All of it. Now understand that if you contact me by email for any of the above reasons, I’m probably not going to respond.

I don’t know any way to be more clear than that.

So yes, I get dozens of email messages every month from people who either can’t read or comprehend the above-quoted paragraphs. And I delete just about every single one.

You want more about this? Read this.

So Outrageous It Needs an Answer

That said, here’s today’s question from a reader in Germany, a question I found so outrageous that I fired up my blog composition app and started typing.

Hi Maria,

i like your blog and read it nearly every week. I am a helicopter pilot too and try now to realize my own company next to my job at airbus helicopters.
I am just at the point: How can i buy a helicopter R44 like you ???

I know it is not easy but i have to create a concept for my bank.

Where do I begin?

How I Bought My Helicopter

How did I buy my R44? I sold my R22 and an apartment building I owned, took the proceeds plus a $160,000 loan from AOPA’s aircraft lending program, and handed it over to Robinson Helicopter. I then paid back that loan over eight years at about $2,100/month — while I covered my living expenses and all the costs of operating my business.

How did I buy the R22 and an apartment building? I worked my ass off as a writer, working 12-hour days, for more month-long stretches than I care to remember, writing books about how to use computers. I wrote 85 of them in 25 years and some of them did very, very well. But instead of pissing the money away on stupid things to keep up with the Joneses, I invested it in real estate and my future.

Through hard work and smart money management, I became a helicopter pilot without incurring a penny of debt and I acquired the assets I needed to build my helicopter charter company.

That’s what I did. Are you ready to do that, too?

Me and My Helicopter

First of all, I my entire guide for starting a helicopter charter business can be found in a post coincidentally titled “How to Start your Own Helicopter Charter Business.” Someone interested in doing this should probably start there. You want to know how you can do what I did? That blog post, which was written way back in 2009 and has been sitting on this blog waiting for folks to read it since then, explains exactly what I did.

So even though this person claims to read my blog “nearly every week,” this person hasn’t bothered to use the search box at the top of every single page to find blog entries that might have been missed that might have the information wanted. Instead, I’m expected take time out of my day — time that might be used to clear out some of the crap in my inbox — to explain how to write a business plan for a helicopter charter company.

Because that’s what needed here: a business plan.

Business Plan Resources

Most people can’t do what I did to start their own helicopter charter company. Those are the people who need business plans because they need a lender to give them the money that they need to acquire the assets that they need to start their business.

There are no shortcuts. Either you have the money and can spend it or you need to find a lender who will give it to you. And that lender is going to need some proof that you know everything about your business before you even start it.

That’s what business plans do: They help you understand every aspect of the business you want to start. They also prove to a lender that you’ve thought it through and that it has the potential to make a profit so they can get their money back.

There are countless sources of free information about creating business plans. Many of them are online. Google “How do I create a business plan?” and see for yourself. An especially good resource is the U.S. Small Business Administration‘s Create Your Business Plan page. These are also the folks who can help you get a loan through their own program.

Like reading books? (I hope someone still does.) A search of Amazon.com for “creating a business plan” yields a list of more than 2,900 books on the topic. Isn’t it worth investing a few dollars to help you do this right?

I Can’t Do It for You

Living the Dream?
People tell me that I’m “living the dream” and lately I think I agree. But it wasn’t luck or charity that got me here. I did it all myself, despite numerous obstacles, and I’m proud of it. When you achieve your goals through your own efforts, you’ll be proud, too.

If this post comes across as a snarky rant, it’s because that’s the way I feel about this. I’m really tired of people trying to get me to help them achieve their goals.

No one helped me. No one. In fact, too many people close to me tried to hold me back.

A professional pilot friend told me I was a fool to think I could start a career as a pilot so late in life. (I was 39 when I got my private pilot certificate.) He told me I’d never make any money.

My mother cried when I bought my first helicopter. She was convinced that I’d die in a fiery crash. (She also cried when I left my full-time job as a financial analyst to become a freelance writer.)

My wasband tried to talk me out of buying the R44. He should have know as well as I did how impossible it was to build any kind of charter business with an R22. He also tried to keep me from traveling to Washington state each summer — by endlessly trying to make me feel guilty about the trips — where I finally found the work I needed to make my company profitable. (I only wish I’d chosen my business over him about 10 years earlier.)

No one told me what I’d later learn through trial and error about advertising, getting maintenance done, finding clients, and building a niche for my services. (I’ve blogged extensively about all these things here.)

Every helicopter charter business is different. The only business I know about is mine — and I’ve shared most of what I know on this blog. It’s here for anyone willing to take the time to look for it. (Hint: there’s a Search box at the top of each page.)

I cannot be expected to cook up an all-purpose formula that will work for anyone who wants to create a business like mine where they live. And even if I could, I wouldn’t. Any business with that formula would fail. Why? Because if the business owner doesn’t fully understand his/her business, he can’t possibly make it succeed.

So my advice to those of you interested in starting a helicopter charter business is this: stop looking for someone to do the hard part for you. Do your homework. Analyze the market. Gather information about costs. Check out the competition. And then write a complete, thorough business plan.

If you can succeed at doing that on your own, you might have a shot at succeeding in your business.