How to Report Spam Search Results to Google

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When search results include spam, we all suffer.

Ever conduct a Google search, only to find that one of the top (non-sponsored) search results has no real value as far as your search criteria is concerned? In other words, the owner or Webmaster on the site has manipulated site content so it appears as a top search result but really has nothing to do with what you’re looking for?

That search result is considered spam by the folks at Google, and they want to stop it as much as we do.

What Google Says

From Google’s Report a Spam Result page:

We work hard to return the most relevant results for every search we conduct. To that end, we encourage site managers to make their content straightforward and easily understood by users and search engines alike. Unfortunately, not all websites have users’ best interests at heart. Trying to deceive (spam) our web crawler by means of hidden text, deceptive cloaking or doorway pages compromises the quality of our results and degrades the search experience for everyone.

We think that’s a bad thing, and so we request that, if your Google search returns a result that you suspect is spam, you please let us know by using this form. We thoroughly investigate every report of deceptive practices and take appropriate action when we uncover genuine abuse. In especially egregious cases, we will remove spammers from our index immediately, so they don’t show up in search results at all. At a minimum we’ll use the data from each spam report to improve our site ranking and filtering algorithms, which, over time, should increase the quality of our results.

Here’s what you can do to help

  1. Report a Spam ResultVisit www.google.com/ contact/ spamreport.html and scroll down to the Report a Spam Result form.
  2. In the Exact query box, paste in the contents of the Google Search box.
  3. In the Resulting Google page box, paste in the contents of the address box for the Google Search results page.
  4. In the Specific web page or site box, paste in the contents of the address box after clicking the link to the spam page.
  5. Turn on all the check boxes that apply.
  6. Use the Additional Details box to explain why you consider the result to be spam or what you were looking for and why the page/site doesn’t deliver what you expected.
  7. Click Submit.

It’ll only take a few minutes and, if enough people do this, we can really make a difference.


More on Twitter

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Frivolous and a waste of time, but kind of cool, too.

According to Wikipedia, Twitter is

a social networking and micro-blogging service that allows users to send “updates” (text-based posts, up to 140 characters long) via SMS, instant messaging, the Twitter website, or an application such as Twitterrific.

Some More Details

Here’s how it works.

You join Twitter by signing up for a free membership.

You can then use the Twitter Web site, an application such as Twitterific (Mac OS only; there must be something out there for Windows users), a Dashboard Widget such as Twitterlex or Twidget (Mac OS only), SMS, or instant messaging to compose a 140-character-or-less mini blog post — referred to as a tweet — and post it to the Twitter service.

Your tweet goes into the Twitter public timeline (shown below), a constantly updated listing of recent tweets that changes so frequently, you probably won’t see your tweet appear because by the time you refresh the page, 20 or 30 other Twitter users have posted their tweets, thus pushing yours off the page. Much of what does appear is pretty boring. Some of it is clearly promotional or self-promotional. Some of it is in languages other than English.) And, of course, there’s the usual low-level chat mentality of posting nonsense apparently in an effort to fill bandwidth with inane chatter.

The Twitter Public Timeline

So, in short, Twitter enables you to broadcast, to the world, what you’re doing at that very moment or, if you’re not doing anything worth talking about, whatever message you want to broadcast. But very few people are likely to see it, so it’s a lot like shouting out of a helicopter window while flying over the Pacific Ocean — pretty much a waste of communication effort.

Follow the Tweets of your Friends

TwitterificFortunately, there is a way to weed out the stuff you don’t want to see and to concentrate on the stuff you do want to see. Just create a network of “friends” and people you “follow.” As you find other Twitter members you’re interested in, you add them as friends. Then, when you view your Twitter home page or use an application like Twitterific (shown here) to keep up to date, you only see the tweets from the people you care about.

My only problem is, either the people I care about don’t use Twitter or, if they do, I don’t know their Twitter User IDs so I can’t add them as friends. This is probably because I’m not hip — a situation I’m quite used to, since I’ve been dealing with it my entire life.

Put Your Tweets on Your Blog or Site

Twitter BadgeA cool feature of Twitter is the ability to add a Twitter badge to your Web site or blog. You can see my Twitter badge (if it’s still online when you read this) in the navigation bar on the Home page of my Web site. Here’s a screen shot of it, just in case I removed it. (I’m so fickle about features on my site.)

You can modify the color of the badge, but not much else. I think the badge is too big for the 140 characters allowed, given the microscopic font size. I was unable to tweak it for the appearance I wanted. What’s nice is that it includes a link to my Twitter page for people who care about me to follow me. I don’t think anyone has yet. That doesn’t surprise me, given that I’m not hip.

By the way, adding the badge to your site is pretty easy. Follow the link to Badges, set options as desired, then copy the resulting code and paste it into your site or blog where you want it to appear. It automatically shows your most recent tweet when the page is loaded.

Similar Services

I first heard about Twitter on the TWiT (no relation) podcast. (TWiT is short for This Week in Tech and it’s hosted by Leo Laporte. Since raving about it on a show, Leo has since switched to rival service Jaiku. I don’t know anything about Jaiku (yet) and am too busy today to explore it. But you can expect an article about it in the future.

Who knows? It might be a better solution for folks with hipness deficiencies.

Looking for other Twitters

If you’re a regular reader of this blog and maintain a Twit account, I welcome you to promote it in the comments for this site. I’ll check out your tweets and may add you to my list of “friends.” (Whoo-hoo!)

Would also be interested in reading your impressions of the Twitter service or competing services. Use the Comments link.

Check and Tidy Up Your Credit

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Take some time with your free credit reports and computer to clean up outstanding items.

I have very good credit and I work hard to keep it that way. I don’t ever want to be denied credit if I need it.

Start With a Clean Shop

The best way to keep your credit rating good is to follow a few simple policies:

  • Don’t sign up for a lot of credit cards. People (and, more likely, computers) who evaluate your credit look at the credit limits set up on your active credit card accounts to see what your potential total liability could be. $5000 here, $12,000 there, $9000 somewhere else — all that adds up, even if your outstanding balance is $0. After all, who knows if you’ll suddenly go on a credit card spending spree and max out all your cards?
  • Minimize personal loan use. A car loan is secured by a car. A mortgage is secured by property. A home equity loan is also secured by property. But personal loans aren’t secured at all. So if you go bankrupt, that’s just another loan a potential creditor would have to wait behind.
  • Speaking of bankruptcy, don’t go there. Declaring bankruptcy should only be used in dire circumstances — for example, you don’t have medical insurance and surgery or long-term treatment for something serious gets you in debt above and beyond your eyeballs. (Frankly, I think the government should provide medical coverage for these serious matters, but don’t get me started on that argument.)
  • Pay everything on time. Everything. Always. I’ve automated my payments through my bank account (not through my creditor’s billpay system) whenever possible. If online billing is not available, I set up to send a minimum amount to cover monthly bills so nothing is ever forgotten.
  • Don’t go into more debt than you have the ability to pay. This seems like a no-brainer, but people do it all the time. All your credit card minimum payments add up, you know. When they get to a point beyond what you can pay each month, you’ll be in serious trouble. And if you have a variable interest mortgage, remember that the monthly payments will go up soon (if they haven’t done so already) and you need to budget for that big increase. (If possible, refinance at a fixed rate or one that remains fixed for at least a few years. INGDirect has a great deal right now that you might want to check out.)

If you want to minimize interest expenses on revolving credit like credit cards, pay them on time in full every month. Not only will you save money — no interest! — but each month you’ll find yourself paying for just the things you bought in the previous month. Sure beats taking a year to pay off things you might not even have anymore.

Review Your Credit Report Regularly

Today, I took a few hours to download, review, and initial investigations for my three credit reports. It was an enlightening experience that gave me some peace of mind.

The U.S. government mandates that TransUnion, experíon, and Equifax must give you their version of your credit report once a year for free. To get your reports, go to AnnualCreditReport.com and follow the instructions that appear onscreen. You’ll have to provide your social security number and some other identifying information. You’ll then go to the Web sites of each credit report provider you selected (I chose all three) to request, view, and print your credit report. I got TransUnion’s and Equifax’s without any problem, but when I tried to get experíon’s, I entered a wrong number for a security question and was told I’d get validation info in the mail to proceed. Still, two reports were enough to get me started.

And no, you don’t have to subscribe to anything or pay $7.95 to get your credit score. (I was tempted to see the FICO number, but did not succumb.)

I found some incorrect information regarding my name (Equifax also has me listed as Maria Chilingerian, although I did not take my husband’s last name when we married and do not use the name at all) and addresses (both had a rental property I own as one of my residential addresses on file). Equifax had a bunch of former employers that were kind of scrambled up. I also found a number of outstanding credit card accounts that I’d opened in a store to get the 20% purchase discount (Old Navy, Pier One) that had never been cancelled. Equifax had a single “adverse accounts” item for an old Alltel bill I’d paid late after a dispute. Oddly enough, it was marked as paid, even though it showed up as an adverse item.

The reports color-code payment history, making it pretty easy to see how good (or bad) you’ve been at paying your bills on time. I was very pleased to see that all of my bills indicated that all payments were on time. I really do try hard.

Both companies offer online dispute investigation for items on the credit report. In each case, I logged in with special identifying information, navigated to the investigation page, and entered correct data or checked off items in a list. For example, I asked both to remove that rental property address and told them that a few credit card accounts indicated as open were now closed.

Prevent, or at Least Stop, Identity Theft

If I’d seen evidence of identity theft, there were boxes to check and forms to fill out to indicate that an item on the report wasn’t mine. This is the main reason everyone should review their credit report periodically. You can see what’s going on in your name and make sure someone else isn’t using your fine credit to finance their round-the-world cruise or new car. But in my case, although the reports were lengthy (I have a habit of taking advantage of those 0% credit card offers for exactly one year), I was personally responsible for initiating every item on them.

I should note here that I once did have my credit card number stolen and used for a handful of purchases before American Express, with the help of Sears, caught on. The whole thing took place over a period of less than a week and I was not held liable for the two charges that got through. No sign of this appears on my credit report. But if someone had opened a new account using my name and other identification information, that would have been very easy to spot.

Don’t Wait. Do it Today.

With identity theft running rampant and interest rates rising, it’s a good idea to go through your credit reports and tidy them up.

After all, who knows when you’ll want to refinance your home, buy a new car, or take advantage of one of those 0% interest offers?

Four Tips for Great Antelope Canyon Photos

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You don’t need to be a professional photographer to get great shots of this incredible place.

This past week, I made my fourth visit to Antelope Canyon near Page, AZ.

Antelope CanyonAntelope Canyon is an incredible slot canyon cut through Navajo sandstone. At certain times of the day at certain times of the year, the sunlight enters the top of the canyon, illuminating it with a golden light. The canyon has been featured in many magazines, sometimes with shafts of light capturing particles of dust set in motion by the cool breeze. Everyone who sees these photos dreams of taking photos just like them.

The sad reality of Antelope Canyon is that it’s a major tourist attraction that has hundreds of visitors a day. The prime midday time slots are especially crowded, with dozens of photographers vying for position to capture the perfect image. Add to that the normal tourist crowd with their flash cameras and you have a less-than-perfect photo opportunity.

That said, I’m proud to say that the photo you see here was taken at about noon last Tuesday. I had never before seen so many people in the canyon. The “serious” photographers were especially obnoxious, blocking the narrow canyon with their tripods, making it next to impossible for anyone to move forward. Yet there was only one person within sight when I took this photo, and I did it with a point-and-shoot digital camera.

Here are my secrets.

  • Don’t be in a hurry. The tour groups visiting Antelope Canyon come in truckloads of 6 to 18 people each. In most cases, group members are in a hurry to get through the canyon. The truth is, the first two or three chambers are the most beautiful and usually have the best light. By hanging back in the group, you can have these chambers all to yourself — before the next group comes through. (That’s how I found myself alone with just one other photographer for a full five minutes with this beautiful scene in front of me.)
  • Turn off your flash. Flash illumination will wash out the colors and cast deep shadows where shadows simply don’t belong. If your camera has an “automatic” or “program” mode, it should be “smart” enough to get the exposure right. This photo was taken with natural light. And no, I didn’t use Photoshop to enhance it.
  • Use a tripod. This is must. Don’t trust image stabilization features. I mount my camera vertically on the tripod and extend its legs while I’m still on the truck, so I’m ready to go right away. Then all I do is spread the tripod’s legs, embed its feet in the sandy floor of the canyon, and fine-tune to frame my subject. And, in case you’re wondering, my tripod for this duty is a $10 model that was thrown in as a giveaway with my video camera — in other words, a piece of junk.
  • Use a cable release…or your camera’s self-timer. Pushing the button on your camera will shake it — possibly enough to blur the image. That’s why you should use a cable release to snap the photo. Your camera doesn’t support that? No problem. Set the camera’s self timer to one or two seconds and press the button. Your button-pressing finger will be safely out of the way when the photo snaps.

Been to Antelope Canyon? I’d love to see your photos. Use the Comments to link to your best shots and share them with the rest of us.

And if you’d like to read more about my visits to this wonderful place, read “Antelope Canyon,” a post I wrote here last year.

Buy on RedBubbleThe full-frame version of this photo is available for sale as cards and prints at RedBubble.com.

Flying M Air Makes the Cover of the West Valley View

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And I see where the crazy lady got her 10-minute ride notion.

West Valley ViewMike’s finishing up his helicopter training in Glendale, AZ, at Gold Coast Helicopters. The folks down there were kind enough to save him a copy of the West Valley View dated April 17, 2007. As shown here, Flying M Air’s helicopter made the front cover with a big photo and a story about Flying M Air and its participation in the event.

The article, titled “‘Once-in-a-lifetime’ opportunity,” included the subtitle, “Avondale couple take 10-minute helicopter ride at Buckeye Air Fair.” (I guess that’s where the crazy lady got the idea that we’d advertised 10-minute rides.) But despite what the happy couple in the interview told the reporter, the rides were probably closer to 8 minutes than 10. It sort of proves something other ride-givers have told me in the past: anything more than 5 or 6 minutes is wasted; it’s the overall experience that impresses first-time riders.

The article, by Sara Bisker, had a few minor boo-boos in it — like identifying my husband, Mike, as the co-owner of Flying M Air — but was a wonderful contribution to the Flying M Air scrapbook. I appreciate her mentioning the other services we offer, since we really don’t do rides at events very often at all.

In all, the article was a pleasant surprise. Many thanks to the folks at the West Valley View for covering the event.