Giving My iMac a Fresh Start

Why I’m reformatting my iMac’s hard disk.

iMacAs I type this, I’ve set the wheels in motion for my iMac’s internal hard disk to be reformatted and a fresh installation to be installed on its clean surface. This is a “clean install,” in the real sense of the phrase, and I expect it to take most of the Christmas holidays to get things back up and running in a way that I can be productive again.

This may seem drastic, but drastic times call for drastic solutions. My computer has been plagued with problems for the past two months — since my return from points north after this summer’s galavanting — and I simply cannot tolerate it anymore. I not only get kernel panics several times a week, but I also get what I call “blue screen restarts” (screen turns blue and computer restarts itself for no apparent reason), frozen mouse pointers, and unresponsive applications. I’m losing unsaved work — although less than you’d think because I’ve actually come to expect problems and save often.

I’ve run every diagnostic tool I have on the hard disk, booting from the CD/DVD drive whenever possible. Disk Utility says the hard disk is fine, but it finds all kinds of problems with permissions, which it just can’t fix. Drive Genius won’t even check the permissions, but it finds an error with my preferences file and gives up scanning. Permissions are definitely screwed up because my document permissions include permissions for (unknown).

Did I mention that it’s just over a year old now?

I know the cure for the problem — reformat and reinstall. So that’s what I’m doing.

Oddly enough, I used to do this regularly back in the old days, before the operating system got so darn complex and my hard disk filled up with music and video files. Each time a new version of Mac OS came out, I’d install it by reformatting my hard disk and putting the software on a clean disk. Then I’d reinstall all my applications and copy back the documents I needed on my hard disk. It took about a half a day to get the job done and the computer worked flawlessly afterwards.

But nowadays, things aren’t that simple. Reformatting a hard disk and reinstalling everything from scratch is a real pain in the ass. Before I could even think of doing it, I started by making three backup copies of what was important on the disk: the Time Machine backup I always have, a disk image of my entire hard disk, and a copy of my home folder. All this had to wait until I got an external hard disk large and fast enough to make the extra two backups. I bought it yesterday: a 1TB Western Digital FireWire/USB drive.

Never in my wildest dreams did I think I’d own a 1 TB hard disk. The amazing thing: it only cost $200. So storage is no longer an issue here.

At least not for the next few months.

Right now, my iMac is still verifying the installation DVD. I can still change my mind. But the thought of dealing with daily blue screen is too frustrating for words. So I’ll do the drastic thing and fix my problem.

And next week, I’ll pump my iMac up to 4 GB of RAM. If that doesn’t make it happy, nothing will.

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Strobe Trouble

Troubleshooting and fixing a pesky strobe light.

My helicopter — like all helicopters, I assume — has an anti-collision or “strobe” light on the tailcone. This light serves two purposes:

  • On the ground, the strobe light helps alert bystanders that the helicopter’s engine is running or that its blades are turning. This is an important function, especially when you consider what would likely happen if a person walked into a spinning tail rotor. The strobe light is positioned atop the tailcone, just forward of the tail rotor, so it’s a pretty good in-your-face reminder.
  • In the air, the strobe light helps make the helicopter more visible to other aircraft. This is especially true at night, when the bright flashing light seems to scream out, “Here I am!” That’s probably why they call it an anti-collision light.

The Non-Strobing Strobe

I’d just returned from my last cherry drying flight on July 4 when Mike commented, “You know, your strobe light isn’t working.”

I didn’t know.

We went through the motions of checking it. Powering it up and down, resetting the circuit breaker, etc. It wouldn’t work and there was no obvious reason for it.

Helicopter Parked at PaterosI wasn’t too bothered. The helicopter was parked on the lawn beside the Lake Pateros Inn. The tail rotor was hanging over the river bank. Although there were a few people around, there wasn’t much of a chance of someone walking into it while I was starting up or shutting down.

I called my mechanic. He said it was probably just the bulb. He said he’d ship me one. Since I would be back in Quincy by the time it arrived, I told him to send it there.

Three days later, I flew the helicopter back to Quincy. I put it away in the hangar I was renting. The weather was perfect and the forecast called for more of the same. It didn’t seem likely that I’d dry cherries anytime soon. But I needed the strobe light working in case I did any passenger work. Although it isn’t technically required for Part 91 tours, it’s definitely required for Part 135 work. In fact, every single piece of equipment on the helicopter has to be properly functioning for Part 135, since I don’t have a minimum equipment list (MEL). In any case, I considered it an important safety item, especially if I operated anywhere where there might be people on the ground.

The Bulb and the Canadians

I picked up the bulb at the post office on Thursday as I headed out of town in my truck for a day in Wenatchee, about 30 miles away. I got back too late to put the bulb in. On Friday morning, I worked on a book. Around four, I headed out to the airport to put the new bulb in.

There was a twin Cessna on the ramp when I arrived. Six people stood around it. As I slid open my hangar door, a taxi drove in. A few minutes later, it drove out. I was organizing my tools and dragging a chair to stand on over to the tailcone when two men appeared in the doorway.

“You have a helicopter in here,” one of them said. I could hear the surprise in his voice.

They were two Canadian pilots. They’d just flown a rich guy, the girl he was trying to impress, and another couple from Toronto to Quincy for the Police concert at the Gorge Amphitheater. Now they had to wait around until their passengers returned for the flight back. They figured that would be around 10:30 or 11:00 PM. That meant they’d be waiting about six hours.

At Quincy Municipal Airport.

Let me tell you a little more about Quincy Airport. It’s a 3000 or so foot paved runway and I think it has lights. The taxiway parallels it for about half its length. At one end is the ramp area with an ancient hangar building that contains exactly six T-hangars. There’s a plastic port-o-potty structure that’s so old and dirty that I’d prefer squatting in poison ivy. There’s also a small storage container where the local Elks or VFW or some other community organization has stored stuff. There’s no FBO so there’s no FBO office. All around is farmland, growing potatoes, feed corn, wheat, and alfalfa. Town is 2-1/2 miles away.

I felt bad for these guys.

Helicopter in HangarMeanwhile, I’d pulled out my MAC ratchet screwdriver — the tool I usually use to prove to men that I don’t believe in buying junk tools — and was attempting to remove the red lens from the strobe light’s bulb. The lens was held in place with a plastic ring, held closed tight with a small philips screw and a tiny nut. I wasn’t getting far. When I turned the screw, the nut turned. I was just realizing my problem when one of the guys took notice.

“Got a pair of needle-nose pliers?”

Of course I did. I didn’t think there was enough room to use them to hold the nut steady. But there was. And before I could stop him, he went to work on the screw, holding the nut in place with the pliers.

In another mood, I would have been annoyed. After all, I could eventually do it. But I was hot and these guys would soon be bored out of their minds. I figured I’d let them do their male thing: helping the female in distress. Frankly, I don’t get as much of that as I did when I was younger and thinner so it’s actually kind of nice to experience it again.

He got the lens off. The bulb was still inside it. I carefully unplugged its three-pronged plug from the hole now in my tailcone. Then I pried the bulb’s base from the lens bottom with a fingernail. I laid the bulb aside and carefully inserted the new one, being sure to keep my fingers off the bulb surface. Skin oils on the glass could overheat when the bulb was turned on and damage the bulb. I took the assembly, plugged it back in firmly. My “assistant,” whose name was Howie, verified that it was plugged in. We then set it back into place.

“I’d better try it,” I said.

I went into the cockpit, turned on the Master switch, and flicked the strobe switch. “Blinking?” I called out. I knew the answer. Even though I couldn’t see the strobe from the cockpit, I would have been able to see its flash on the hangar’s inside walls.

“No,” he called back.

I recycled the switch and the circuit breakers. No joy. Then I went back and we both confirmed that the plug was in all the way and it could only go in one way. So unless the new bulb was bad — which was doubtful — it wasn’t the bulb.

“Well, I can’t leave this hanging,” I said. We put the plastic ring around the base of the lens and Howie tightened it down.

Mexican with Canadians

I called my mechanic and left a message on his voicemail. Then I drove the Canadians into town. I really did feel sorry for them. And frankly, the only thing I had to do was go for a bike ride. This would be a good excuse not to do that.

I only knew one restaurant in town that would be a good place to hang out: Tijuana. It’s a Mexican place near downtown Quincy. I went in with them. They bought me dinner. I’d been planning to skip dinner, so I ordered a quesadilla appetizer. It was huge. One of my companions said he’d never heard of half the things on the menu. I guess they don’t have as many Mexicans up there in the Great White North as we do here.

We talked pilot talk. Howie was retired from the airlines. He worked with the other guy’s company (can’t remember his name!) as the second in command on some flights. He wasn’t doing it for the money. He was just doing it to get out and fly once in a while.

My mechanic, Rich, called back. He listed a bunch of other things it could be: loose plug under the cowl, bad charger box, bad switch, bad circuit breaker, bad bulb. I’d have to check what I could.

We went back to the airport. It was about 8 PM and still daylight. (The sun sets here around 8:45 PM these days and my hangar faces west.) They went into the hangar with me and we started checking connections. I used a flashlight to really get a good look under the rear cowl. Rich had told me to check the gray wire that was fastened to the frame inside the helicopter. That’s the wire for the strobe. I looked at a bundle of wires fastened with wire ties to the frame. None of them appeared to be gray, but one was black. I figured that was it. In any case, they were all securely fastened and plugged into their plugs. Snug as a bug in a rug.

I thanked my new friends for their help and dinner, closed up my hangar, and drove back to my trailer. When I left the Canadians, they were walking the runway.

Troubleshooting with a Pro

After considering and then discarding the notion of flying the helicopter to Seattle for Rich to troubleshoot and fix it, I called Rich back the next day and reported my findings. He said it might be the strobe’s power supply then. He’d send me a used one to swap out.

It arrived in Wednesday’s mail. I was on my way out for a late afternoon/evening in Leavenworth. The next morning, I headed out to the airport. I planned to swap out the part before the sun started beating on the roof of the hangar.

This particular part goes behind the right passenger seat back. It required me to remove about a dozen small black philips screws. I got all of them except one. But I was able to pivot the seat back and see the part.

And that’s when I turned chicken. You see, I am absolutely terrified of electricity. Three people had warned me that the strobe’s power unit packed a lot of voltage. The damn thing even had a warning on it. Rich had told me about losing the feeling in a few fingers for two weeks after getting zapped by one of these things. So even though the master switch was off, the strobe switch was off, and the strobe circuit breaker was pulled, I was afraid to even touch the damn thing.

I got on the phone and called my friend, Jim. He was in Chelan, also waiting for it to rain. But rather than being stuck in a pretty dull farm town, he was stuck in a resort town on a mountain lake. Rather than get his Internet connection through a cell phone’s dial-up connection that frequently dropped, he walked to the local Starbucks and logged on while sipping a latte. (Do I sound jealous? What do you think?)

Anyway, Jim is an electronics wiz. I asked him what he was doing that day and he said he had nothing planned. I told him I needed help with my strobe problem, which he knew about. I said I could be there by 10 AM. He said to give him a call before I headed out.

I was running late. You see, while I was fiddling around with my screwdriver, a Cirrus had landed and discharged two passengers. The pilot was hanging around. We got talking and it turned out that he was weathered out of Renton, which had 600-foot ceilings. He had to wait until the marine layer moved out.

I felt sorry for the guy, so I took him into town and dropped him off at McDonald’s. Then I went back to the trailer, changed my clothes, grabbed my laptops, and locked up. I drove back into town, stopped at the post office, and picked up the pilot at McDonalds. All that burned about 40 minutes.

Chelan Airport RampIt was a 30-minute flight to Chelan Airport. I went the most direct route, over the plateau. (You can see a slightly-edited, narrated video of the route here.) I parked in the field where Jim and Mark had their R44s parked. (Sadly, I forgot to take a picture of the three of us all lined up, but here’s a shot of the rock hill at the end of the ramp; the airport’s rotating beacon is on top, which I think is weird.) Then I called Jim. He arrived a few minutes later.

He removed the stubborn screw and pulled aside the seat back. Then he plugged my old bulb directly into the strobe power unit that was installed. When I pushed the breaker back in and powered it up, it flashed. So that meant it wasn’t the power unit. It also meant there was nothing wrong with bulb.

Next, we looked under the hood again. He confirmed that the plugs I’d checked were tight. But when he checked the color of the wire from the power unit, he realized we were checking the wrong wires. We removed part of the cowling to get a better look. And that’s when I could have slapped myself on the head.

There was another wire with a plug fastened to another part of the frame that wasn’t visible with the cowling on. And it was unplugged.

We plugged it in and powered it up. It worked.

Do you know how embarrassed I would have been if I’d flown all the way to Seattle to get this plug plugged in?

In my defense, I want to mention that I did have the Robinson Maintenance Manual with me. I’d brought it along just to troubleshoot any problems I had during the trip. And although it did have a wiring diagram that included the strobe, it did not identify where the wires ran on the aircraft. We had to trace the wires to see the right color and where they ran.

But yes, I admit it: I’m an idiot.

I put the cowling back on and refastened the seat back while Jim insisted on waxing the grease off the helicopter’s back end. Then he cleaned the area around the cowling panel I replaced. I think that if I’d really taken my time about it, he might have cleaned the whole helicopter while he was waiting.

Then I grabbed my laptops, locked up my ship, and spent the day in his neck of the woods. Not only did I get lunch, but I used the restaurant’s Internet connection to download two episodes of the Daily Show for later viewing. Then Starbucks for a new beverage. Then dinner at a winery (sans wine). I flew out of Chelan after 7 PM and was back in my camper before sunset.

So I guess you can say that the strobe light experience had a very happy ending.

Leaving Las Vegas — NOT!

Photos from a short flight.

A little while ago, I took off from Las Vegas’s McCarran International Airport on my way home to Wickenburg. Before I left, however, I rigged up the junky tripod I keep under the front passenger seat with my camera, fisheye lens, and cable release. I strapped it all in with a seatbelt for safety.

The idea was to snap a few photos while I flew. This would be an experiment and I didn’t really expect to get any good images.

The interesting scenes started right after I left. I departed on the taxiway parallel to runway 19R, following the departure route the local helicopter tour pilots use. It requires a steep climb to 3,000 feet while making a turn to the right. The hotel casinos closest to the airport are right out my window.

Here are a few of the best shots. Remember: the camera is sitting on a short tripod on the front passenger seat wearing a 10.5mm lens.

Leaving Las Vegas
This is one of the first shots I snapped after takeoff. I was a few hundred feet off the ground. And yes, on the right side of the photo is a 30-story black pyramid with a giant vodka ad pasted to it.

Leaving Las Vegas
This is a look right down the Strip. The wide angle lens makes everything look pretty far away. It wasn’t. At the direction of the tower, I flew right over the top of Mandalay Bay. I couldn’t have been much more than 100 feet off the roof.

Leaving Las VegasThis photo is the last one I snapped on the flight. I was flying east on Tropicana at 3000 feet MSL. Then the Alt (short for alternator) light on my panel illuminated and didn’t go out. That meant there was a pretty good chance I had an alternator failure. And if there’s one thing any pilot will tell you, it’s not a good idea to start a 2-hour flight across empty desert without an alternator.

I was still within McCarran’s airspace so I called the tower and told the controller I wanted to come back because I had an alternator light. The tower cleared me to turn around and reverse my course. Because two or three helicopters had taken off right behind me on the same route, I dropped down to 2500 feet. They flew over me. The tower asked if I needed assistance. I think he was prepared to scramble the foam trucks. I assured him that I’d be okay. An airliner landed on Runway 19R and I came in behind it to the ramp. Even though there hadn’t been any real danger, I was happy to be on the ground.

After shutting down the helicopter, I crawled underneath to take a look. I no longer had an alternator belt. I suspect that pieces of it are scattered over Tropicana Boulevard.

As I write this, I’m sitting in a recliner with my feet up and my PowerBook on my lap. The comedy channel is on a high-def television in front of me. Other pilots are lounging around with laptops. I’m thinking of ordering a pizza.

A mechanic from Silver State in North Las Vegas may make it out here this afternoon. But there’s no way he’ll get the fan scroll off and the belt replaced early enough for me to get out of here before sunset.

So it looks like I’m not leaving Las Vegas today.

As for my photo experiment, I think I’ll try the 18 mm lens for the next flight.

How do you make a million dollars in aviation?

Start with two million dollars.

That isn’t my joke — it’s standard aviation humor. And if you think it isn’t true, start an aviation-based business.

Yesterday, against all odds, UPS actually delivered the auxiliary fuel pump I needed to get Zero-Mike-Lima up and running again. Yes, on Saturday. In Wickenburg.

The UPS guy was at our neighbor’s house, looking for ours when we spotted him. Mike gave a New York hail-a-cab style whistle and the driver saw us waving at him from our hillside. Moments later, he was on our driveway in front of the house.

“How many deliveries did you have to Wickenburg today?” I asked.

“Two,” he replied. “And you’re lucky it was me driving. I was out for four weeks. If the other Saturday driver can’t find a house, he just doesn’t deliver.”

Yes, I was lucky. I needed the part to replace the fuel pump that had gasped its final gasp on Friday, right at the end of a flight. Although the pump is redundant in flight (so there was no danger during the flight), I do need it to prime the engine at startup. I couldn’t fly without it. And I had three relatively lucrative gigs lined up between Sunday and Thursday.

The fuel pump cost $1,500. Add another $40 or $50 for overnight Saturday delivery by UPS. Then add the cost of the mechanic who graciously agreed to come in on Saturday — one of his usual days off — to install it. I told him to charge me extra. He said he would. Hell, it’s only fair. He could have said it would have to wait until Monday. Then I’d miss out on one (which turned into two) of my gigs.

Doing the Math

Unexpected repairs like this are only part of what makes operating an aviation business a lot more expensive than people think. How many times have I been at a rides gig where people asked how much fuel the helicopter burned? Every single one. I tell them it’s 16 to 18 gallons an hour and sometimes they ask how much fuel costs. I tell them $4 a gallon. They do some math in their head to come up with $64 per hour. Then they see us loading people on board for $30 a head, sometimes three at a time, and figure I can get 6 10-minute flights in per hour. That number comes out to $540/hour. Jeez! I must be making a fortune!

The truth of the matter is, fuel is among the least of my expenses.

What people always fail to consider is insurance (at about $11,500 per year); regular maintenance like oil changes ($120 each), 100-hour inspections ($2,000 each), annual inspections ($2,000 each); and the cost of the oh-so-important overhaul due at 2,200 hours that costs (currently) a whopping $182,000. (Do the math on that: $182,000 ÷ 2200 = $83/hour.)

And then there are things like this fuel pump. The original pump lasted only 416 hours. If the final cost of replacement is $1,700 (with all labor and expenses), that works out to another $4/hour. Add that to the cost of replacing my primary radio, which is currently in the shop and may be declared dead: $2,100 for a used one plus several hundred for troubleshooting the old one and swapping them out. And the cost of that clutch down-limit switch that had to be replaced 200 hours ago: the $8 part with $800 labor. And, oh yeah, let’s not forget $120 just to make sure my transponder is working right — that’s something I’ll be paying for every two calendar years.

How about the support stuff that doesn’t go on my helicopter? Like the $1,200 tow bar and the $600 golf cart (used, thank heaven) to pull it? And monthly rent for the hangar to keep it safe and dry and out of the sun? And the charts and other FAA publications I’m required to keep up to date, including sectionals (twice a year per chart), terminal area charts (twice a year per chart), airport/facilities directories (every 56 days), and the FAR/AIM (once a year)? Or how about my annual medical exam, which is required just to keep my license? Or credit card fees just so I can accept credit cards for payment?

And how about marketing? The $1,600 I just spent on 4-color, tri-fold brochures and the $459/month I spend during the high season to get them in brochure racks throughout the Phoenix area? And the cost of the trade show I’ll be attending later this month to sell my multi-day excursions to folks looking for a different kind of vacation?

And how about the cost of my ground crew on those outdoor ride gigs and the cost of permits and commissions just so I can do them? And the cost for operating the helicopter just to get to and from the gig — sometimes more than an hour each way? And the cost of the table and chairs and shade structure and signs that we use on those gigs? And those orange cones and all that yellow Caution tape? And overnight lodging and meals for me and the ground crew on distant, multi-day gigs?

Don’t get me wrong. I’m not complaining. I knew I was in for it when I launched this business.

But it does explain why I have to charge $450/hour for flight time. I’m not pocketing nearly $400 in profits as most people may think. I’m barely covering my costs.

Paying for It

Today is Sunday and Zero-Mike-Lima is sitting snug in its hangar, all ready to fly. I picked up a second tour today, one of my Ghost Towns & Mines air tours. Right after that, I’m doing my first ever Swansea Town site day trip. On Tuesday, I’m taking a winter visitor to Scottsdale for some upscale shopping. And on Thursday, I’m taking some folks to Sky Harbor so they can catch a flight to Canada. The total revenue for these four flights is estimated at $1,895. That’s revenue, not net income.

Just enough to cover the cash outlay for that fuel pump and labor.

Would I give it all up? Hell, no! But I do hope the new fuel pump lasts longer than 416 hours.

On Geniuses

Why I don’t Genius Bar hop and other comments regarding my recent hard disk problem.

One of my jobs as a blogger is to produce at least one blog entry a week. As you may have noticed if you follow this blog, it looks like I’ve been slacking off lately. Well, I just want to take a few moments to assert that looks may be deceiving.

Last week was a busy one for me. I finally got my computer back up and running after its second hard disk crash in a year. This crash was far more serious than the last and required the geniuses at the Apple Store to fix.

Now I know that lots of Mac pros laugh at the word “genius” when applied to the Apple Store’s tech support folks. And I do agree that it would be difficult to call any of them geniuses in the true sense of the word. (Think Einstein.) But if you were to compare their computer skills to the average Mac user’s, they could indeed be considered geniuses. They know a lot more about the current computer models than 95% of Mac users. Sadly, I fit into that 95% these days. I could tell you all kinds of things about fixing a Mac II cx or a PowerMac 7100/66 — and that’s because I used to teach a course about troubleshooting those computers running System 7. Nowadays, my troubleshooting capabilities are limited to what I need to know — like much of my other knowledge — and I don’t really need to know all the things the geniuses need to know to do their daily fix-it jobs.

So I’m not uncomfortable applying the word genius to many (but not all) of them. To me, some of them really are geniuses when it comes to diagnosing and fixing Mac problems.

I’ll also be the first to say that the capabilities of an Apple Store genius staff on any given day for any given store is hit or miss. It all depends on each staffer’s experience, knowledge, and interest in the topics he or she needs to know. I was at the Genius Bar in the Chandler, AZ store on Monday and the geniuses that day were pretty good. One of them was a super genius, the one who helped me was definitely above average, and the guy working the iPod slot was about average. (Let’s face it: it doesn’t take much skill to fix an iPod problem. Every iPod should come with a cheat sheet printed on back that explains how to reset it; that will resolve 95% of an iPod’s problems. The iPod guy probably resets a lot of iPods in a day. I’ve gotten so good at it that I can reset mine with one hand while flying my helicopter. Darn vibrations lock it up more often than I’d like to admit.)

I’ve had repeatedly bad luck at the Biltmore Apple Store in Phoenix, which is at least 30 miles closer to my house. The two times I tried to get assistance there, the lead Genius didn’t seem interested in looking deeply into my problem and didn’t seem to care whether it was resolved or not. On my fried motherboard problem, it seemed that she spent more time telling me how much it would cost to fix the problem than diagnosing what the problem was. This, coupled with her obvious lack of sympathy, made me doubt her diagnosis, so I had to go to another store (Chandler) to get a second opinion. I got a bad taste in my mouth (so to speak) from the experience. And that’s why I don’t go to the Biltmore store anymore.

Oddly enough, sympathy for my problem seems to be important to me. My main work computer or “production” machine (currently a Dual G5) is like a partner to me. It holds onto the projects I’m working on, it has the tools I need to get the job done as smoothly as possible. When it works right, we’re a team getting the job done. When it starts acting up, I get concerned. It’s not just a machine on the fritz. It’s a work partner feeling ill. What’s the problem? Can I fix it before it becomes critical? Is its motherboard about to go (again)? Or its hard disk? Will I lose data? Will I need to take it to the hospital (fix-it place) to get it working right again? How long will we be apart? And, of course, the selfish questions, like how long will I be unable to work?

The geniuses at the Chandler store are always sympathetic to my problem. They understand that my computer isn’t just a machine I use for e-mail and to surf the Web. They understand that its hard disk contains lots of important information — including books in progress — and the tools I need to get my work done. They understand that without my production computer, there’s very little real work I can do. And even though they don’t necessarily push any harder to complete a job for me than they do for anyone else, they make it seem as if my problem is one of the most important ones they’ll tackle that day. And they soothe me with reasonable reassurances that make it easier to face the 90-mile drive home and wait for their call.

This time around, the problem was a toasted hard disk. Personally, I believe it has something to do with my Firewire ports — it occurred while my iSight was plugged in and I was attempting to suck something off a portable Firewire hard drive. (My motherboard problem also manifested itself when working with multiple Firewire devices, including an iSight, so I’m very wary of using it these days.) They replaced the hard disk — which IS something I could have done myself if I really wanted to — and managed to get about 50% of the data off my old hard disk before it ceased to function at all. This cost me dearly, but the way I see it, I was paying for my own stupidity. If I’d had my entire Home folder backed up, recovery wouldn’t have been necessary at all and I could have saved the $150.

What hurts even more is that I’d written an article for Informit.com about backing up with Fetch before I had the problem and neglected to utilize my own instructions to protect myself.

The computer was done the next day and my husband, Mike, picked it up on his way home. It isn’t exactly on his way — he works about 15 miles north of there — but it was a lot more convenient for him than for me to make the 180-mile round trip drive. On Wednesday morning, I set about restoring the whole computer to it’s normal setup. I didn’t like the way the Apple folks had set up the machine — for some reason I was really bugged about my home folder being called maria (note the lowercase) rather than its usual mlanger (which I’ve used on all my computers for years). (Is that anal or what?) So I pulled off the recovered data, reformatted the hard disk, and spent the next two days installing software and updates. The updates were particularly painful now that I’m on the super-slow wireless Internet connection I whined about elsewhere in this blog. The 139 MB Mac OS X 10.4.8 combined updater took quite a while to suck off the Internet before I could install it.

Fortunately, I managed to pull e-mail messages, endo settings and contents, ecto contents, and some other stuff off my PowerBook. My iCal and Address book data was already set up to synchronize with .Mac, so getting all that data moved over was very easy. The only thing of real value that I lost was Chapter 6 of my Excel 2007 for Windows book, which I’d been working on for the second time. (The first revision went bad and I started from scratch. So today I look forward to starting my Chapter 6 revision for the third time. I knew it would be the book’s Chapter from Hell, but I couldn’t imagine how hellish it would be.)

By Friday, the computer was 90% back to its old self and I was working on it regularly instead of my laptop. So I was out of commission for two full weeks. I blame myself for that, too, letting the disk recovery software run as long as I did before finally bringing it to the geniuses.