The Facebook Decision

Unhappily sitting on the fence; here’s why.

A while back, I wrote “Why I Suspended my Facebook Account.” I just reread it and it still rings true. But Facebook has again gotten in my face and I need to make a decision.

Facebook has proliferated to the point where it’s impossible for anyone in business — especially the business of writing computer-related content — to ignore. It’s everywhere. “Friend me on Facebook!” has become the robotic chant of businesses and individuals all over the country. I have tried to play the part of South Park’s Stan but Facebook continues to intrude on my life.

Recently, I discovered that Facebook had created a community page for me based on my Wikipedia entry. The opening paragraph states:

Our goal is to make this Community Page the best collection of shared knowledge on this topic. If you have a passion for Maria Langer, sign up and we’ll let you know when we’re ready for your help. You can also get us started by suggesting the Official Facebook Page.

So I have become a Facebook “topic.” I don’t know if I should be flattered or horrified.

(And, by the way, if you have “a passion” for me, I’d love to know. My husband might be interested, too.)

My Current Career Situation

Meanwhile, my dual careers as the creator of how to books, articles, and video training material about computers (which I’ve been doing for 20 years) and helicopter charter operator (which I’ve been doing for 5 years) are suffering along with the economy.

Print publishing — especially of computer how-to material — is dying a slow and painful death. The widespread availability of the same content — usually for free — on the Internet is destroying book sales. Just about anyone can use Google to find the answer to a computer or software question online. (That doesn’t mean the answer will be right, but that doesn’t seem to matter to anyone.) There are numerous blogs, including one of mine, that provide how-to information with the same step-by-step instructions I built my writing career on for free.

This is what publishers are competing with. They know it and they try to fight back by stressing the simple fact that their content is being created by experts. But no one seems to care. Why spend $20 on a book that might answer a question when you can spend 20 minutes with Google and the World Wide Web and get an answer for free?

As a result, most of my books are not being revised. The most recent casualty to this trend was my Excel for Windows Visual QuickStart Guide which I have been revising since I wrote the first edition for Excel 95. Look all you want for an Excel 2010 edition — you won’t find one.

The world of helicopter charters is even more shaky with the economy the way it is. My last season in Arizona was dismal, with very few good charters — certainly not enough to pay the bills. The agricultural work I do during the summer months is a lifesaver for the business. Without it, I’d likely have to sell the helicopter and close up shop.

And I’m not the only one in this situation. Helicopter operators and flight schools have gone out of business all over the country. Most people simply don’t have money to spend on things they don’t really need. Who needs to fly in a helicopter? Very few people.

Enter, Facebook

Facbook LogoAnd then there’s Facebook, sitting out there, presenting itself as a free way to make contact with potential readers, video learners, and helicopter passengers. A marketing tool, waiting to be used. Like a worm sitting on the grass, waiting for the a bird to snatch it. But is there a string attached that will drag me down into a hole?

I could reactivate my Facebook account. It’s easy. All I have to do is log in. Everything is there, just where I left it.

Of course, I did strip out all my personal information — or whatever information I could — to prevent it from getting into the hands of people I didn’t want to have it. I’d have to build that back up, selectively, to make a real profile page.

Then I’d have to build pages for each of my careers, keeping them up to date. I’d have to visit them regularly to keep in touch with my new “friends” and respond to their comments on my “wall.” I’d have to accept friend requests from strangers and then struggle to figure out which ones were real people and which were spammers trying to sell me their crap. I’d have to find new people to friend. I’d have to post on my wall and their walls. I’d probably have to fiddle around with the never-ending collection of applications, trying to figure out what they do, how they work, and why I should use them. I’d have to build a presence for myself on Facebook, in a community I have no desire to be part of.

I’d be going through the motions just to satisfy fans and mollify editors. I’d be playing the game because it was expected of me. I’d be spending hours of my life every week on a marketing tool that might get me a handful of new readers and video learners but would more likely expand the audience for the free content I already put on the Web.

Time is one of the most valuable things I have. My freelance lifestyle gives me more time than most people have. But I don’t want to waste it. I’d much rather spend it on things that are important to me, learning or doing something interesting, something worth remembering, worth writing about, worth sharing.

Is Facebook any of that?

There’s more to my life than writing on virtual walls and tending to imaginary farm fields.

I don’t want to sell out.

Ebook Costs and Pricing, Part II: The Pricing

Publishers and resellers need to give readers value for their money.

Ebook Costs and Pricing
Part I: The Costs
Part II: The Pricing

In the first part of this series, I discussed, in depth, the costs of publishing any book — ebook or traditional printed book. If you haven’t read that, read it now. I think you’ll learn some important things about how the publishing industry works. My hope, however, is that you understand the value of every book that’s published, no matter what format it’s published in.

Amazon’s Macmillan Fiasco

In January 2010, there was a big hullabaloo in the publishing world. Out of the blue, Amazon, the world’s biggest bookseller, dropped titles by the publishing giant, Macmillan, and its imprints. This turned out to be roughly 1/3 of Amazon’s book catalog. The reason for this? Amazon was attempting to strong-arm Macmillan into accepting its ebook pricing model.

You see, Amazon.com wanted all ebooks to have a maximum price of $9.99 with a certain amount of that price going directly to Amazon.com. Macmillan, however, wanted to use the “agency model.” As Mashable reports in “Macmillan CEO Confirms Dispute With Amazon Over eBooks,”

In this model, Macmillan as publisher would sell digital editions of books to customers through retailers, who as the agents of the sale would take the typical 30% commission standard in many digital media industries.

Whereas currently Amazon caps the retail price of e-books at $9.99, Macmillan proposes to set the price for each book individually at price points between $5.99 and $14.99, starting typically on the high end of the spectrum (between $12.99 and $14.99) and dynamically lowering the price over time.

(This is the model currently used by Apple in its iBookstore.)

Flexing its muscles, Amazon chose the “nuclear option” of refusing to sell Macmillan books, thus putting the first battle of the ebook war out into the public eye.

Those of us in the publishing industry sat back and watched the battle of the titans. Amazon attempted to get customers on its side by accusing Macmillan, in a roundabout way, of being greedy. Macmillan, on the other hand, insisted that it had the right to establish its own pricing. Consumers tended to side with Amazon.com. Authors and others in the publishing industry tended to side with Macmillan.

I sided with Macmillan. I believe that the producer of any item for sale should have the right to set its own prices. Amazon was wrong to try to force Macmillan to follow Amazon’s pricing structure. If a publisher has to cut the price, it’ll also have to cut the costs. And where do you think the first cut will be? I can tell you from experience: the author.

So, as you might imagine, I was relieved when Macmillan won the battle. You can read another author’s perspective of this particular battle over ebook pricing in “Amazon, Macmillan: an outsider’s guide to the fight,” by Charlie Stross.

Unfortunately, however, Macmillan’s pricing strategy has serious problems. Not only does it often result in ebooks that are more expensive than their printed editions, but it fails to take into consideration the perceived value of an ebook.

The Psychological Barrier of Ebook Pricing

Although there is a definite cost to publish (as I discussed in Part I of this series; did you read it?), the vast majority of readers feel — and I agree — that an ebook should cost less than a traditionally printed paper book. How much less depends on the consumer, his budget, and the value he sees in the book.

Unfortunately, publishers and resellers don’t feel this way. A visit to Amazon.com tells the story. I pulled up the pages for the hardcover editions of several books currently on the top of the New York Times Bestseller list. In many instances, the hardcover printed book was priced lower than the ebook. Here are two examples:

Sh*t My Dad Says Pricing

Outliers Pricing

While I realize that the difference in pricing is minor — less than $2 in each example — it’s still roughly 10% cheaper to buy the hardcover, printed book than the ebook.

What’s the difference between the two editions of each of these books? The content is certainly the same — the same words by the same author. The less expensive book has substance. I can carry it around, put it on my shelf, thumb through it, write in it, show it to a friend, loan it out, give it away, or resell it on eBay or at a garage sale. This print book is certainly in a flexible format with ongoing future value. The more expensive ebook exists as a digital file that I can only view in one format on one kind of reader. Sure, I can read it on my iPad, my BlackBerry, and my Mac. But I can’t lend it out, give it away, or resell it.

In other words, the more expensive book has more restrictions on how I can use it.

Is that fair? Of course not.

Why would I pay more money for a book with more restrictions on its use?

I wouldn’t. And neither would the majority of ebook readers.

So what happens? Suppose I want to buy one of these books. I don’t want to buy yet another print book for my bookshelf — I’m trying to downsize. I’m not willing to pay a premium for an ebook edition. So I’ll either not read the book or I’ll pick up a copy at my local library. Does Amazon.com benefit from this? No. Does the publisher? No. The only one who benefits is me, because although I have to deal with the inconvenience of two visits to my local library, I’ll save a few bucks on the cost of a book. I’ll also achieve my personal downsizing goal by not adding more books to my library shelves.

The Magic Price

In addition to being less costly than the printed version of the book, to gain wide acceptance, the book needs to be priced to sell. This is where things get tricky. How can the publisher/distributor determine the price of an ebook?

Consider the “magic price” of consumers. What’s the maximum amount a reader is willing to pay for an ebook? For me, that price is $10 for a relatively new book with the price going down depending on the age of the book. I’d expect to pay more for a new book on the New York Times Bestseller list (but not more than its printed counterpart). I’d expect to pay far less for a 5-year-old book by the same author, even if it also once had bestseller list status.

That corresponds with the “agency pricing” model discussed earlier. But what doesn’t correspond is the starting price (as high as $14.99!) and the length of time before the price drops. I think the price should start much lower, perhaps at paperback book pricing levels. If it doesn’t start that low, it should definitely drop more quickly — within three to six months. Or, in the case, of a bestseller, when it falls off the bestseller list.

You might argue that if a reader knows the price of a book will drop, he’ll merely wait until the drop to buy. For a strong title, it shouldn’t matter. Readers will buy at their magic price. Some people won’t want to wait for some titles and will pay the premium. Others who are more price-sensitive will wait and save.

Pure Profit?

Publishers need to understand that the industry is changing. Information is widely available at low-cost or free. People with access to the internet can get plenty of reading material that’s just as good — if not better — than what they can find on bookstore shelves. This is taking a huge toll on the publishing industry.

As all this is going on, however, the publishers are handed a golden opportunity to sell a product with an extremely high profit margin: ebooks.

What the publisher needs to remember is its main goals, which are, in order:

  1. recoup fixed publishing costs
  2. earn a profit on books sold

Once the fixed costs of publishing (again, covered in detail in Part I of this series) are covered, the unit costs (primarily the author’s and retailer’s cuts) are relatively small. The result is a high profit margin product. Publishers should be doing everything they can to sell as many ebooks as the market will consume. Lowering the price is a good first step, as it will make ebooks more attractive to more readers.

As Charlie Stross points out, this is all part of the price elasticity of demand, an economics term that describes the relationship between price and units sold. Generally speaking, as price drops, more units are sold. That means that with proper pricing, the seller can sell more units and, even if the margins are lower, may be able to make as much — or more — money.

With a product like ebooks, which have a low cost to produce once fixed publishing costs are recouped, every ebook unit sold is profit. The more ebooks a publisher sells, the more money they make. So why wouldn’t they want to price ebooks so they sell more?

Who knows?

Short-Sightedness

The main problem I see with publishers is that they’re typically short-sighted. They know print publishing — they’ve been doing it for years. That formula worked for a very long time. But times change and technology marches on.

No one can deny the convenience of having a dozen or a hundred (or more!) books on a handheld device (or computer or cell phone) for instant access at any time. I don’t know about you, but the last time I took a get-away-from-it-all vacation, I lugged four books with me and still ran out of reading material before the end of the week. (I read fast.) I look forward to my next vacation when I can put all those books on my iPad.

Just as computers replaced typewriters, CDs and MP3 files replaced vinyl LPs, and cell phones are replacing land lines, ebooks will replace printed books. It’s inevitable. (Sure, there will still be books out there, far into the future. But they’ll be special books, like the coffee table books with designs and images that don’t translate well into electronic format — yet.)

Why are publishers fighting it? Why don’t they embrace the ebook revolution by hooking us on ebooks with the lure of practicality and cost savings? Get us addicted, make us demand books in this format. Why are they sticking to a pricing model that makes smart consumers feel like idiots for paying more for less?

We finally have three good ebook reader devices — although I believe two will go the way of the dinosaur when more iPad-like devices start appearing — so there’s no hardware excuse. The only thing holding ebooks back is the inflexibility of publishers regarding pricing and format and the limited availability of ebook titles.

Author and Reader

I’m writing this post from two points of view: as an author and as a reader.

As an author, I want to make as much money as I can. It’s my livelihood. You’d think, therefore, that I’d like the idea of high pricing. But I also like to consider what’s fair and I simply don’t believe that it’s fair to charge more for an ebook than a printed book. I also think more books could be sold if the price were lower, thus earning me the same amount of royalties — if not more.

As an author, I’ve had this discussion with one of my long-time publishers. I’ve pushed to create different ebook formats that take advantage of the display capabilities of computers with more attractive pricing. My reward for this: I’m labeled a troublemaker, a whiner, an annoyance. Whatever. It’ll be interesting to see how certain publishers survive the revolution.

As a reader, I want to be able to save money while increasing the convenience of reading. My iPad has given me, by far, the most pleasant book reading experience I’ve ever had. Clear, bright screen, adjustable type size, one-handed operation, the ability to read in low-light conditions. I never thought it would be this good. But I absolutely refuse to pay more for an ebook than its printed counterpart when there are so many limitations on what I can do with an ebook (beyond reading it) once I’ve got it.

What do you think? As author or reader or publisher, I’d love to get your comments.

Ebook Costs and Pricing, Part I: The Costs

People need to understand the value of what they’re getting.

Kindle

Nook

iBooks on iPad

Today’s most popular ebook readers, in order of release: Kindle, Nook, iPad (displaying iBooks)

I have been long awaiting the ebook revolution. The idea of being able to store dozens or hundreds or perhaps even thousands of books on a device has always intrigued and excited me. If done properly, I could search book contents to find information quickly and easily. I could view full-color images that are part of the book’s content. I could annotate my copy to highlight or make notations about blocks of text. I could synchronize my digital library to access my books on any of my computers or reading devices. I could loan a book out to a friend — and be sure to get it back.

While people have been talking about and experimenting with ebooks for a long time, it’s only recently, through the introduction of modern ebook reading devices such as the Kindle, Nook, and iPad that the things I want in my ebook experience are becoming reality. That each platform supports a different collection of features is somewhat disturbing — for example, only Nook currently supports the [limited] lending of books, only Kindle currently supports a complete range of devices, and only iPad supports full color. But we’re getting there, slowly but surely. High quality, functional ebooks are no longer over the horizon. They’ve almost arrived. It’ll just take demands from serious ebook consumers to get everyone on the same page (pun intended) as far as features are concerned.

But there’s still a serious barrier to full-blown ebook acceptance by folk like me who want to be serious ebook consumers: pricing.

An Ebook is Not a Physical Product

The reality is that an ebook is not a physical product. It’s digital; it has no substance. Suppose you’re a Kindle user and buy books for your device in the Kindle format. What happens when that format changes and evolves? When the Kindle reader is improved to the point where the old format simply can’t be read on it? Or if the Kindle format dies completely? Think of all your VHS tapes and floppy disks. When was the last time you enjoyed using one of them?

Traditional printed books, however, have been around for over a thousand years, in one form or another. They have substance. They can line shelves or live in stacks on the floor. You can pick one up and hand it to someone else, who can then take it home with them and enjoy it. They can be sold as well as bought. They continue to have value after they have reached the consumer and the consumer has read them.

There’s also an undeniable cost associated with a traditionally printed book that is simply not part of an ebook. Paper is the obvious one — printed books are printed on paper. Paper costs money to buy. Printing costs money to complete — after all, it involves supplies such as ink and machinery such as printing presses, binding machines, cutting machines, etc. Other costs of printed books include the cartons they’re packed into (as well as the labor or machinery to do the packing), the buildings they’re stored or sold in, the transportation to move them from manufacturer to warehouse to retailer to customer.

Costs of Publishing

It’s important to note here that there are publishing costs that are shared by both printed books and ebooks. I need to review these, because in the arguments surrounding ebook pricing, many of these costs are overlooked.

Author
At the top of my list is the author, who needs to get compensated for her work. If the author can’t make a living as an author, she’ll stop writing. If all authors do this, there simply won’t be any new books — or at least none of any quality. Writing is a profession, like being a doctor or a carpenter or a baseball player. Who do you think does better work, the professional doctor, carpenter, or baseball player or the amateur? Professionals need to be paid for their work so they can afford to keep doing it. This makes it possible for them to hone their skills and be even better at what they do.

Editor
Although I may criticize the work of some editors — I am, after all, a writer, and that’s what we do — editors are critical to the production of a quality book. I’m talking here about all kinds of editors, from acquisition editors, who analyze markets and acquire authors and titles, to copyeditors, who make sure that the manuscript text is correct and easy to read. These people are also professionals who need to make a living. They need to be paid.

Designer
The need for design varies depending on the book’s format. At the very least, it needs a cover which must be designed. Ebooks have covers, too. If the book is formatted in such a way that it looks the same in print as it does as an ebook — for example, if it’s distributed as an ebook PDF — then it also needs a designer to determine what it should look like as far as fonts and white space and image layout goes. Then it also needs a production editor and layout staff to create the finished pages. Again, this isn’t always the case of ebooks — especially ones that are primarily text — but some amount of design will always be required. And that costs money.

Marketing
How do you learn about books? That’s what marketing is all about. It helps spread the word about new books. Without marketing, you wouldn’t know anything about the books out there. Now you might say that you heard about a book on television or on the radio or in a magazine in something other than an ad. But how do you think that particular form of communication learned about the book? Through press releases, review copies, release lists. Marketing. And it costs money.

Publisher
Publishers are also in the business of making money. So after a publisher has paid the author, editor, designer, and marketing staff — and handled all the other tasks of publishing, such as getting ISBNs, listing books in published book databases, registering copyright, and learning about publishing trends — there must be money left over to add to that bottom line. In the world of ebook publishing, the publisher is the one that stands the greatest possibility of being eliminated. But think of a publisher as a packager — they’ve got the resources to create the book and get it into the hands of readers, no matter what format they’re reading it in. There’s value there and it would be a shame to see it lost.

Retail Distribution
Transportation costs aside, there’s always a cost of distributing a book. Retailers are in business to make money — they’ll get a cut of every book sold. That’ll likely range from 10% to 60% of the book’s retail price. This compensates them for their “brick and mortar” building (think traditional bookstore) or Web-based shopping service (think Amazon.com’s programmers and servers, and don’t forget their warehouses for print books).

These are just some of the costs of publishing that must apply to both printed and electronic books. So when you look at the price of the book, remember that that’s where the money you pay is going.

Don’t fall into the common trap of thinking that because an ebook isn’t printed on paper it has no cost. That is simply not true.

More to Come

Ebook Costs and Pricing
Part I: The Costs
Part II: The Pricing

In Part II, I’ll continue this discussion with a review of current pricing realities and offer my thoughts on some pricing strategies for publishers that can satisfy consumers and remain profitable.

Until then, I’d really like to get some feedback from readers, especially those in the publishing industry. What costs have I omitted that apply to both printed books and ebooks? How about costs that are ebook only? Enlighten us.

More on Fan Mail

I’m actually starting to like it.

Way back in May 2006, I wrote a blog post about Fan Mail. In it, I voiced my embarrassment about getting it from readers.

201003160814.jpgThings seem different lately, and I’m not sure why. I’ve begun getting fan mail from readers of my articles in Aircraft Owner Online (AOO), an online magazine for aircraft owners (duh). The articles are mostly recycled and refreshed blog posts and, to date, are all at least five years old. The folks at AOO do a great job of laying out my text with the high resolution photos I provide, making a slick presentation of my work. (They do the same for the rest of the magazine, of course.) I enjoy preparing and submitting the pieces, mostly because it gives me an excuse to dig back into my archives and relive the flying experiences I’ve written about. The AOO editors barely touch my prose, so I don’t have any reason to complain about heavy-handed editing. It’s a truly positive experience all around.

But what’s most rewarding to me (beyond payment for my work) is the fan mail my monthly “Adventure Flight” column articles have garnered. I’ve been writing for the magazine since November 2009 and, to date, have received at least four e-mailed “fan mail” letters. The most recent came just this morning:

Just a quick note to tell you how entertaining your articles have been in Aircraft Owner online Magazine. You have a very descriptive way of writing that makes one feel (and wish) that they were there flying with you. My wife is from Nogales, Arizona and has a sister in Scottsdale presently. I looked over the map of the various places that you mentioned in your latest article and felt like I had made the flight with you. Keep up the great articles and from one pilot (SEL) to another, I wish the best to you in your various endeavors.

I just felt you should know how much your writing is appreciated.

I didn’t expect any note from a reader to make me feel as good as this one did. In the past, much of my “fan mail” has been glowing praise about my achievements in general, most of which included some kind of envy or “I wish I could do that” statement. That kind of stuff embarrasses me and makes me feel bad for the writer. Most of us have the power to achieve what we want, if only we set our minds to it and do what’s necessary to make it happen.

But a note like this is so different. It complements me on my writing skills rather than on the volume of my published work. (Isn’t acknowledgement of quality better than acknowledgement of quantity?) It let’s me know that I’ve made an impact in someone’s life — even if it’s just a small impact. After all, the note writer read my article about flying with my friend Jim and took the time to dig out a map to follow my progress. The places we flew on that trip aren’t easy to find on a map, but this reader succeeded. And it prompted him to take the time to track down my contact info and send me a very nice note.

A note that pretty much made my day.

So despite what I wrote four years ago, I think I might actually like getting fan mail.

Another Scammer Looking for Free Content

Business opportunity? Is that what you call it?

A few weeks ago, I received the following e-mail message from someone I didn’t know, with the subject line: “I like your work- Business Opportunity”:

Hi Maria,

My name is [redacted] and I got your contact info from Lynda.com and really like your work especially your blogging content.

I am involved in a start up company that is wanting to change the way entrepreneurs use and get content. We are composing information/articles in a platform for marketing, legal and financing and we are looking for great business content to provide our entrepreneurs. We are looking at several options to pay authors for their content.

One of the reasons I emailed you was because I really like your work and I wanted to engage you in your level of expertise and wondered if you would be willing to answer some brief questions about your work. If you are interested in learning more about this opportunity please email me at [redacted]@gmail.com or call me at [redacted].

Looking forward to hearing from you,

[redacted]

http://www.linkedin.com/in/[redacted]

A few things struck me about this:

  • Apparently the folks at Lynda.com had given this person my contact info. That meant this initial contact had an element of networking to it instead of being just a “cold call” e-mail. (More on this in a moment.)
  • This could be a lead on another good publishing opportunity. As print publishing declines and the beginner-to-intermediate user base I write for shrivels, I’m always looking for new opportunities to write or create content for paying markets.
  • There was no mention of a company name or a Web site name. The person contacted me from a Gmail account. That raised a red flag.

But heck, it was worth a shot. I e-mailed back:

What do you need to know?

Maria

The Questionnaire

The response came quickly:

Maria,

Thanks for the quick reply!

I have prepared these questions for you. If you would rather I called please let me know when you are available or if you would rather feel free to respond to these questions via email.

I know your time is very important so please feel free to be as vague or detailed as you want on the questions. I really appreciate your feedback and I hope when we launch, you will be apart of our expert authors. Any feedback you have regarding these topic would be great. We hope to be able to provide additional revenue streams for authors by breaking down content.

1. Would you be willing to resubmit your articles/book content in a 5 step format or less? And would this be doable for you?

2. What kind of opportunities are out there for you in regards to getting your work out?

3. Who are you currently partnered with right now?

4. How do you typically get your content published?

5. Is this your full time job?

6. What outlets do you seek to get your work published or do they come to you?

7. What products do you have? Do you have any content in any other format? Audio? Video?

8. How do you typically get paid?Is it a flat fee? Would you be interested in getting paid pay per click?

9. Would you be interested in getting an identity in our community and would it be useful for to you have a website on our site that allowed you to sell your work, that could connect to your Facebook and additional products? It would also have a fan reading for you too.

Thank you for your help in advance Maria!

[redacted]

By this time, the red flag was flying high. The questions proved that she knew little or nothing about me or what she was doing. After all, questions 3, 4, 5, and 7 could be answered by a visit to my Bio page. Question 1 clearly indicated that she had no knowledge of copyright and non-compete clauses that appear in standard book and other publishing contracts. Questions 2 and 6 certainly shouldn’t matter to her if she’s really offering me an opportunity. Question 8 told me she was going to try to pay me per click — which is something I’m not interested in, especially from a “startup.” And Question 9 told me (1) she had no idea that I already had two very well-trafficked Web sites, (2) that my publishers sold my work, leaving me to actually create content, (3) that she would attempt to tie me to a Web site her organization operated, and (4) that she’d likely try to sell me products.

But I played along to see where I could take it and whether I could get her to dig herself in any deeper:

I’m a freelance writer and have been since 1990. I’ve written 70+ books and hundreds of articles for dozens of legitimate print publishers (think McGraw-Hill, Macmillan, Random House, and Peachpit Press). My Mac OS X books for Peachpit have been bestsellers since 1999. I also produce audio and video — you’ve seen the video on Lynda.com; I’m working on another title for another publisher now.

You can get all this information and more about me on my Bio page: https://aneclecticmind.com/bio/
You can see a list of all my published work using links on my site, https://aneclecticmind.com/

I don’t have a “full time job.” That’s one of the benefits of being freelance.

I’m definitely NOT interested in getting an “identity” in any “community.” I have an identity and certainly don’t need another one. I’m not the least bit interested in being tied to another Web site. My publishers are doing a pretty good job of selling my work, so I don’t see the need to use another Web site to sell it, too.

If you’re looking for a low-cost content creator, don’t look at me. I get paid very well for my work.

That said, let’s cut to the chase. What did you have in mind?

And maybe you can tell me who YOU are and why you are contacting me through a Gmail account. Doesn’t your company have e-mail?

Maria

As you might imagine, I didn’t get a response.

I contacted the folks at Lynda.com to see if they knew anything about this person. I forwarded them the initial e-mail. They all confirmed what I had begun to suspect: they hadn’t given this person my contact information at all.

So I sent [redacted] a final e-mail message:

It turns out that no one at Lynda.com gave you my contact info. I’ve warned them about you and what appears to me to be some sort of scam. Don’t contact me again.

What Writers Should Take Away from This

There’s a lesson here for writers, including bloggers and other content creators.

There are many “startups” out there in desperate need of fresh content. They’ll make all kinds of promises to get you to submit content to them. They’ll promise ad revenue from the pages on which your content appears, they’ll promise you payment per click on your content, they’ll promise to give you an “identity” and make it easy for your “fans” to find you. They’ll flatter you and tell you they love your work — without even knowing what your work is. Meanwhile, you’ll be required to upload and format your content on their site. You’ll be required to moderate or respond to comments on your content — perhaps even give technical support or answer other questions. Your “business partner” will also likely keep all rights to your work and republish it elsewhere without paying you a dime.

But you think it’s a good idea — they’ve hinted at thousands of hits a day! — so you give it a try. Your work appears on a slick-looking Web site that’s just jam-packed with advertising. But you soon discover that the majority of people visiting the site are the suckers like you — and their clicks don’t count. Your work appears among the drivel spewed out by other writers trying to cash in on a “business opportunity.” You’ve lost the rights to republish your work elsewhere and you’re not making enough to buy lunch once a month.

You think I’m making this up? I’m not. I was suckered in by one of these about five years ago. Sadly, I didn’t blog about it so I can’t remember the name of the company. But I did blog about eZineArticles.com, which is probably the biggest ripoff out there for serious writers. (Publish with them and you never know where your work will end up; mine appeared on porn sites.)

What do they get? Advertising revenue. Or maybe they repackage and sell your content to someone else.

My advice is to avoid any operation like this — even if you’re just starting out. It’s rare that any relationship like this can benefit your career.

A legitimate publisher will pay you for the content you create. Up front, before or at publication. They will accept First Rights or reprint rights or negotiate with you for rights — they won’t take all rights unless they’re paying big bucks for them. Although they might offer bonuses based on content popularity (hits), the revenue will not be completely tied into that. And, for Pete’s sake, they won’t compensate you based solely on clicks or ad revenue.