Tag Archives: free

Freebies

Posted on by
Comment

Maria Speaks Episode 14: Freebies.

In this episode, I’ll tell you why I think a professional writer should consider writing for free. So if you’re a writer or want to be one, keep listening for my point of view on this often argued topic.

This episode is an updated version of an article I wrote for Maria’s WebLog back in December 2004. You can still find the original article there, along with some other thoughts about writing for a living. The best way to get to Maria’s WebLog is to click the link on the home page of my Web site, www.aneclecticmind.com.

I really AM a geek!

Posted on by
Comment

I discover enhanced podcasts and just have to try making one myself.

Yesterday, after getting my dose of news from Salon and Slate, I checked out the iTunes Music Store’s Podcast Directory. I found CockpitCast, “A podcast from the $16million airplane strapped to my ass.” It’s a mildly interesting podcast for people into aviation, full of control tower chatter and radio communications as a pair of jet pilots fly from LAX to other points. I noticed that some of the episodes were marked as “enhanced” and wondered what that meant. It all became clear when I played one in iTunes.

Now please do forgive me. I know I make a living writing about computer topics, but I’m in the middle of a revision of a QuickBooks book right now and I’m trying hard to keep my mind off things like podcasting. So enhanced podcasts made their debut and I missed them. It won’t be the first time I missed a computer innovation and I’m sure it won’t be the last.

Well, the CockpitCast enhanced podcast included photos. And frankly, that kind of blew me away.

You see, I’ve been creating how-to podcasts on Maria Speaks — podcasts that teach people how to do things with their computer. One of the things the podcasts lacked was the ability to include screenshots, which can really help make an article understandable. I made up for that loss by including the transcript of each podcast on a Web site that I reference in the podcast. But with enhanced podcasts, I can now include the screenshots in the podcast itself.

I wasted no time locating and downloading a pair of software programs that would give me the ability to create these enhanced podcasts: Cast Easy and Podcast Maker. Although I first preferred Cast Easy, I soon realized that Podcast Maker was a much better product. And at only $30, it was quite affordable.

Podcast Maker enables you to take an audio file in MP3 or M4A format, insert chapters with pictures and link, and save it as a podcast. It’s very easy. (It’s also very disheartening, since I spent close to two days writing an eBook about how to create a podcast. Still my eBook explains how you can do it for free, so there’s some benefit there. Of course, that’s not an enhanced podcast. But it is a podcast with a customizable Web site. Oh, forget it.)

This afternoon, after finally finishing the 62-page Chapter 2 of my QuickBooks book revision, I came home and converted one of my Maria Speaks podcasts into an enhanced podcast. I used one that had a lot of screenshots. It explains how to send and receive faxes using Mac OS X Tiger. And it came out very nice, if I do say so myself. I just wish my voice wasn’t so nasal — I had a nasty cold when I recorded that episode.

Want to check it out? Visit http://feeds.feedburner.com/mariaspeaks/. Or better yet, just use that URL to subscribe to the podcast with iTunes 6.0 or later. You’ll see all the images in the iTunes window, or, if you have a new video iPod, you’ll see it on your iPod screen.

If anything was a motivator to get my QuickBooks book done quickly, this is it. I can’t wait to have a few spare hours to play around with this new technology. Stay tuned. I’m sure this isn’t the last enhanced podcast you’ll get from me.

Land of the Free?

Posted on by
Comment

Think again.

Another example of how our rights are being questioned or stripped away from us.

On September 20, a high school student and one of his teachers were questioned by the Secret Service about a poster the student had created for a class project on — of all things — The Bill of Rights. The villain here is clearly a Wal-Mart employee — yet another reason to avoid the store. You can read the details here, along with over 200 comments by outraged readers.

Matthew Rothschild, the author of the article for The Progressive magazine and Web site, has been keeping a list cases on his “McCarthyism Watch.” If you’d like to get angry, be sure to check out some of the articles there.

I guess you don’t need to be a blogger to get in trouble for speaking your mind.

Outsourcing Blues

Posted on by
Comment

An actual transcript from a “technical support” chat with Microsoft.

Outsourcing telephone support jobs to cheaper foreign labor sources is one of the reasons my sister is currently unemployed. But that’s just one of the reasons I’m so opposed to outsourcing. The other is obvious from this actual transcript from a recent technical support session I had with Microsoft. This alone is one good reason to avoid buying products from companies that outsource their technical support.

Welcome to Microsoft Windows XP Chat Support
The Windows XP Chat Session has been accepted.

{Vinoth}Thank you for using Microsoft Windows XP Chat Support. My name is Vinoth. May I address you by your first name?
{Maria Langer}Yes.
{Vinoth}Thank you.
{Vinoth}Maria, how are you today?
{Maria Langer}I’d be better if I could get this thing to work.
{Maria Langer}Can I explain my configuration to you? It’s somewhat unusual.
{Maria Langer}I think knowing what I have here will help you.
{Vinoth}Maria, please do not worry, I will put my level best to fix this issue.
{Vinoth}Sure.
{Maria Langer}All the computers are networked via a wireless network on an Airport Base Station.
{Vinoth}Okay.
{Maria Langer}So I know the wireless part is okay.
{Maria Langer}The printer is an HP LaserJet 2100TN network printer.
{Maria Langer}It is connected to one of the Macs via an Ethernet cable and hub.
{Maria Langer}I cannot, however get the PC to print to the printer.
{Vinoth}Is your computer is connected to a Domain or a Workgroup?
{Maria Langer}Domain or workgroup. Not sure what you mean.
{Vinoth}Is the airport basestation is connected to any fileserver?
{Maria Langer}No.
{Vinoth}Okay.
{Vinoth}Just to make sure I have the correct information, could you please confirm the following information?
Case ID : SRZ050606001585
Email Address : mlanger@xxx.com
Phone Number : 928-684-XXXX
{Maria Langer}That looks right
{Vinoth}In case, if we need to contact you through phone regarding this issue, what would be the best suitable time (A two hour time slot with the time zone)?
{Maria Langer}Mornings are best. I’m here by 7 AM MST.
{Vinoth}We are going to troubleshoot this issue through chat and in case if we need to contact you through, can I take the suitable call back time as 7 am – 9 am MST?
{Maria Langer}Any time from 7 AM to 3 PM should work.
{Maria Langer}That’s a more precise answer.
{Vinoth}Okay.
{Vinoth}Maria, I understand that you want to install a network printer in your wireless network environment, is this correct?
{Maria Langer}Let me try this again.
{Vinoth}Okay.
{Maria Langer}I want to connect to an existing printer that is connected to a computer accessible via a wireless network.
{Maria Langer}Ok.
{Maria Langer}I guess the terminology would be to “add” a network printer to Windows.
{Vinoth}May I know how many computers connected in your network?
{Maria Langer}There are actually 3 Macs and 2 PCs, including my husband’s laptop in the other room. But I don’t access the Laptop.
{Vinoth}Maria, I understand that you have 3 Macs and 2 PCs and your laptop, currently the HP Printer is connected to one of the MAC and working correctly as a Local Printer, now you want to install that printer as a network printer so that you can give print from any one of this computer, is this correct?
{Maria Langer}Yes, but that printer is also working fine as a network printer among the Macs. Printer sharing is turned on on the Mac.
{Maria Langer}I don’t think it’s working as a “local” printer at all. They all access via the network.
{Maria Langer}The answer, according to the Apple support site, is to set up SMB/CIFS printer sharing.
{Maria Langer}There’s nothing about it in onscreen help.
{Maria Langer}http://docs.info.apple.com/article.html?path=Mac/10.4/en/mh1770.html
{Vinoth}Okay.
{Vinoth}Do you able to access that network computer through any of the other two Windows XP Desktop computers?
{Maria Langer}Yes.
{Maria Langer}The computer I’m trying to print from has no trouble “talking” to any of the Macs via the Wireless network.
{Vinoth}May I know the operating system of both the MAC and the Desktop Computer (XP Home or Professional)?
{Maria Langer}Mac = Mac OS X 10.4.1
{Maria Langer}PC = Windows XP Home
{Vinoth}Thank you for providing this information. Please give me 2 to 5 minutes, while I go through this case information. In the meantime, please read through the following:
{Vinoth}In the meantime, if for any reason you need to reconnect to Chat Support regarding this issue, please use your SRZ case number.

To reconnect, please do the following:
1) Open “Help & Support”
2) Choose to “Get Support”
3) Choose to “Get Help from Microsoft”
4) On the next screen, choose the option to “View My Support Requests”
5) Click on this SRZ Case number in the ID list and then select Chat.
{Maria Langer}Okay. Perhaps you can point me to a document with the following information:
{Maria Langer}”To print to your printer, Windows users must configure an SMB/CIFS network printer and use the Postscript printer driver, even if the printer isn’t a Postscript printer. Your Mac will translate the Postscript code into code the printer can understand. Have the Windows users see their Windows documentation for information on adding a network printer.”
{Vinoth}Okay.
{Vinoth}Now, all the computers in the network able to communicate with each other (both the Mac & Desktop Win XP) and the HP printer is working as a network printer and you can able to access the printer on all the MAC computer and now you want to share the printer so the Windows XP Computer can also access that computer, is this correct?
{Maria Langer}The printer is already set up for sharing, but the PC can’t “see” it.
{Maria Langer}In other words, I’ve done everything correctly on the Mac side. It’s the windows side I can’t get set up right.
{Vinoth}Does only the Windows XP Desktop computer unable to access the Printer or the MAC?
{Maria Langer}Yes.
{Vinoth}Does the MAC computer able to access this network printer?
{Maria Langer}Yes.
{Maria Langer}All of the computers can print to the printer EXCEPT THE WINDOWS PC.
{Vinoth}Okay, please give me 5 to 7 minutes to research this issue.
{Vinoth}Thanks for waiting. I appreciate your patience.
{Vinoth}Maria, since the printer is connected to one of the MAC, it lies under out of our Windows XP Support boundary, but still I will my level best to fix this issue.
{Vinoth}I’m going to research this issue for you now. It could take up to 5 to 8 minutes to check every possible avenue for a resolution to our issue. If you need to step away from the computer for a few minutes while I’m researching it, please feel free to do so. Your patience and co-operation is highly appreciated.
{Maria Langer}THIS IS BULLSHIT. The problem is, you don’t understand English.
{Maria Langer}While I was waiting for you to decipher the information, I FIXED THE DAMN PROBLEM.
{Maria Langer}Why do you think I have FIVE MACS and only one PC?
{Maria Langer}Because I’m sick of dealing with support people who will use any excuse they can to NOT answer a question they don’t understand.
{Vinoth}I am sorry for the inconvenience.

At that point, I left the chat.

Subsequently, Microsoft tried to contact me several times to talk to me about this session. I refused to talk to them.

It’s a shame that one of the biggest companies in the world, owned by the richest man in the world, turns its back on the U.S. public by outsourcing jobs to people who don’t even have the basic communications skills needed to get the job done.

I’d ask everyone to boycott Microsoft, but we all know how impossible that is. Instead, I ask that if you have a similar experience, write to Microsoft to complain. Let them know that U.S. customers want to be supported by U.S. workers. Keep jobs for American companies in the U.S.

Smoke

Posted on by
Comment

Arizona is burning (again), but not here.

The other day, one of my editors asked me, in an e-mail message, whether there was smoke where I was. She lives in Salt Lake City, UT and smoke from fires all the way down near St. George was coming up her way. At the time, I reported that Howard Mesa was smoke free.

But yesterday morning, when I opened the camper door to let Jack out, I smelled smoke — enough of it to throw my shoes on and walk over to the shed, which has a view out to the west. I scanned the horizon, looking for the fire I smelled. But there was nothing definitive in any direction. (I have a good nose for smoke. When we lived in Bayside, NY, I once woke up in the middle of the night, smelling smoke. It turned out that a church 13 blocks away had burned to the ground during the night.)

SmokeI didn’t see or smell smoke all day yesterday. But in the evening, as the sun was setting, I saw the smoke on the northwestern horizon. Probably the fire out in the St. George area about 120 miles away. This morning, the smoke from Arizona’s big fire — the second biggest in its history — had drifted north, past the San Francisco Peaks, shrouding the eastern horizon. I almost missed the sunrise. The sun fought to be seen through the thick smoke, appearing as an orange globe poking out through the top of the thickest of it. There was little light from the sun at first. Then, when it broke clear of the cloud layer, I could feel its bright warmth. The smoke cloud faded back to a blue-gray blanket on the horizon.

As I type this, the Cave Creek Complex fire has burned 140,000 acres of Arizona desert. I’m not sure exactly where it’s burning, but descriptions of its progress has me worried about one of our favorite fly-in destinations, the landing strip at Red Creek on the Verde River. The Sonoran desert out there is beautiful, almost pristine because of its remoteness. The landing strip, although rough for airplanes, is fine for helicopters. There’s a picnic table there and a bunch of donated equipment, including lawn chairs, water bottles, and emergency equipment. There’s also a trail down to the river, that runs past an old bunkhouse. At the river, tall trees offer cool shade. A secluded paradise, a secret on the Verde River.

When the fire is finally out and the temporary flight restrictions removed, I’ll fly down there and see what’s left of the area.