iBooks Author and Apple’s “Evil” EULA

My response to the negative commentary.

iBooks Author IconI need to start by saying how surprised I am at the negative opinions regarding Apple’s EULA for its free app, iBooks Author (iBA). In general, the concerns can be broken down into two main areas:

  • If you plan to sell a book created with iBooks Author, you can only sell it through Apple’s iBookstore. Apparently, some people think this is Apple’s attempt to claim the rights to the content. So not only are they accused of “forcing” publishers to pay their normal 30% commission, but they’re being accused of making it impossible for the same content to be published elsewhere.
  • Apple has the right to reject any work submitted for publication on the iBookstore. This is making people accuse Apple of censorship. It’s also raising concerns about publishers spending hours preparing documents that they might not be able to sell at all.

This is typical anti-Apple fear mongering, being spread primarily by people who haven’t taken the time to look at the software, see how it works, and see some of the amazing documents it can create. I was pretty much ignoring all of it until today, when I read a post by Liz Castro titled “Ten reasons I can’t recommend or use iBooks Author.”

My Response to Liz’s Comments

I greatly respect Liz. Her HTML Visual QuickStart Guide was a major learning tool for me as I began developing websites. She has been working with ebooks for a while and should have a lot more insight on ebook publishing than I do. So when she came out so strongly against iBooks Author, I had to read what she said.

And sadly, I didn’t agree with a lot of it.

I composed a lengthy response to her 10 points. Unfortunately Blogger (her blogging platform of choice) does not accept more than 4000 characters. So I cut it in half and the first half was lost. Fortunately, I’d composed it in a text editor (so I could see her points as I addressed them) so I still had a copy. I reposted it. The result on her blog, however, is a disjointed mess.

So I thought I’d present my response here.

If you haven’t read Liz’s blog post, please read it first and come back. I’ll quote pieces of it here, but you really do need to read the whole thing to get her complete point of view.

And please don’t think this post (or my response on Liz’s blog) is an attack on Liz. It’s not. I still respect her and her opinion. I just think that she and so many others are missing the point of iBooks Author. And it really saddens me that they’re going on the offensive to attack Apple when I don’t think Apple deserves it.

1. Apple has the final say in what can be sold on the iBookstore.

I see Apple’s approval process as a GOOD thing. Right now, there’s nothing stopping anyone from publishing any crap they want as an ebook and distributing through services like Amazon Kindle. This is a far cry from publishing as we’ve known it, where only authors and works approved and edited by an experienced, professional publishing company team would be published. Apple’s review process helps weed out the crap and make its library of content more valuable to iBookstore shoppers. While some folks might be fearful that Apple will not approve their work, I’m not — and you shouldn’t be either. People who can turn out quality work should have nothing to worry about as far as the approval process goes.

Now there is some concern over Apple using this power to censor content. For example, perhaps they refuse to publish a book that says negative things about Apple or its founders. (Remember how they pulled all of a certain publisher’s books out of the Apple Store after they published an unflattering biography of Steve Jobs some years back?) I’m not terribly worried about that, but I do admit that it is a possibility. Obviously, if there are documented examples of Apple not approving something that should be approved, I’d be willing to revisit this point. For now, however, I don’t think it’s an issue.

2. It’s not at all clear how far Apple’s control of an iBA book’s content goes.

I’m certain that Apple’s ELUA does not cover the content of an ebook. For them to do that would be akin to taking copyright. I have every intention of continuing to publish my own ebooks on Kindle, NOOK, and other distribution methods/formats, as well as in print using Print on Demand. I do, however, plan to create special iBooks Editions that showcase the special features. I have absolutely no concerns about Apple trying to stop me from publishing the same content in other formats elsewhere or taking action once I do so.

3. It’s not at all clear that Apple’s exclusivity benefits kids, schools, or teachers.

No argument there.

(You need to understand that I have little or no interest in developing for the K-12 educational market, mostly because I know nothing about it. Best for experienced educators to approach that market.)

4. iBA ebooks will work only on iBooks on iPad.

I think this point gets to the reason why the exclusivity doesn’t matter. If you use iBA, you are automatically accepting the fact that what you create with it will only be usable on one platform. So where else would you sell it if not the iBookstore? Yes, this does make more work for publishers who want to take advantage of the capabilities of iBA and continue to publish elsewhere — I understand completely that this will increase my workload and I have accepted that. I think others will, too.

I don’t agree that Apple wants control of the content. They’ve created a proprietary file format — that’s all. I addressed this point earlier.

As for iBooks not supporting traditional epub — that would be a serious error on Apple’s part. I already prefer Kindle for ebooks because of its multi-device flexibility. If Apple removed flexibility from its ebook reader app, they’d only make it less attractive. I can’t see Apple being that stupid.

I do want to point out, however, that if a book I considered buying on Kindle was available as an enhanced ebook in the iBookstore for a similar price, I’d probably buy it in the iBookstore. I see that as a competitive edge for publishers willing to do that extra work.

5. It fragments the ebook ecosystem and requires new publishing tools and workflows for publishers.

Agreed — this new tool will increase the amount of work we need to do to get our content on multiple platforms.

Right now, my workflow is pretty simple: create in InDesign, export to epub for iBooks and NOOK, convert to Kindle. This is a very smooth process for me. Once I finalized content in my latest ebook, for example, I sent it to my POD printer and submitted it to Amazon, Apple, and NOOK all in one day.

When iBA came out, I immediately began converting that title to iBA format. I’ve put more than 12 hours into the process and am only half finished. I see at least 3-4 days of extra layout work for each of my titles. Is it worth it? Well, until I get a title out there and see how it sells, how will I know?

6. Apple’s iBookstore currently serves only 32 countries.

Apple’s iBookstore may serve a limited number of countries, but let’s all consider how Amazon, for example, handles royalties. If a book is sold a country other than the six or so on a special list, your royalty rate drops from 70% to 35%. Apple doesn’t screw around with the royalty rate. It is what it is. I don’t know about you, but I write and publish in English only and don’t see a huge international market for my work. So this is a non-issue for me.

7. Apple iBookstore is not that great.

Agreed. Apple’s iBookstore isn’t as good as it could be. I think that’s because of its limited market. As I mentioned earlier, even I prefer Kindle — and I’ve been a loyal Mac OS users since 1989! Apple could certainly get more people using the iBookstore if they introduced apps for more platforms and allowed cross-platform synchronization. More users would result in more reviews, more recommendations, etc. But I do agree that the whole system needs to be revamped to make it easier to use.

8. It’s bossy.

I think this is a silly point.

9. It’s unnecessary.

Not sure what you mean by this one.

10. Books are special. This is about books (for teaching our children!) which in my opinion should not be controlled by any company or government.

I really don’t agree with your concerns on this given everything I’ve said above.

A Few Parting Thoughts

I’ve read a lot of what people are saying about Apple’s “evil” EULA for iBA and although there are plenty of valid points, I think the software and its ability to create amazing books really makes most of those points moot.

I say embrace iBA as a tool to set your work apart from the competition and attract new readers. At least on a trial basis. Rather than get angry about this free software’s limitations as far as distribution goes, consider the new market it opens for you by providing an easy to use tool for taking ebooks to the next level.

Remember — technology continues to move forward. This may be a great tool for today, but who knows what will come up in a month or two? Perhaps new epub standards will emerge with universal support, making something like iBA completely worthless.

That’s my two cents, for what it’s worth.

The Ebook (R)evolution

I summarize how I see the growth of ebook publishing — and what it means to me.

I’ve been writing traditional print books since 1990 — that’s just over 20 years. In that 20 years, I’ve seen massive growth and changes in the publishing industry. But none of the changes I’ve witnessed were as dramatic as those I’ve seen in the past four years.

My History in Publishing

I got in on the ground floor of the computer how-to book field in 1990. When I started, it soon became obvious that if I wanted to make a living as a writer, I’d have to write a lot of books. (You see, contrary to popular belief, most authors do not make a lot of money writing.) So I buckled down and started churning them out as fast as I got contracts. For years, I wrote or revised an average of two to six books annually. I clearly remember the day I received six book contracts at once; soon after that, I put out ten titles in one year.

Mac OS 8 VIsual QuickStart Guide
My first bestseller, published in 1997.

It was the advance money that paid the bills. In the beginning, I supplemented that with consulting and classroom training income from hourly or per diem contract work. In 1997, I wrote my first bestseller and, amazingly, in 1998, I wrote another. Revisions on those two books — as well as the new and other revised titles I churned out — earned me a good income and a secure position as a computer how-to book author.

But just as my career took off, so did the Internet. By around 2005, the Internet was offering a lot of free — although often not very complete or well-written — information about how to use computers. Just the the kind of content I was writing — although I like to think I was doing a better job of it. Quality didn’t matter on the Internet; convenience did. If you were working with Excel and needed to perform a task you didn’t know how to do, would you drop everything, run out to a bookstore, and buy a book? Or just do an online search for the information and hope for the best? And why pay for a huge hunk of information when you can get just the information you need for free?

As more and more computer-related content came online, the demand for my books — and I can only assume the books of other authors like me — began to decline. Titles that I’d been revising with every new version of software released were allowed to die, unrevised. The last version of Word I wrote about was 2004; the last version of Excel was 2007. The surviving titles earned out their advance, but often just barely. And with publishers putting out fewer and fewer titles, it was no longer possible to fill in the revenue gap by simply writing more books. There weren’t enough new titles to go around.

The Rise of Ebooks…and their Shortcomings

Of course, while all this was happening, ebooks began to emerge as a real challenger to traditional print publishing. Although ebook readers had been around for a while, it was the Kindle and iPad that put ebooks on the map. But even before this, people had begun reading books in PDF and even HTML format on their computers.

I saw this trend and wanted to jump on board. Maybe it’s because I was simply enthralled by the technology and the idea of being able to travel so easily with books. Or maybe I’d seen the writing on the wall, a sort of foreshadowing of the death of print publishing.

I think it was in January 2008 that I traveled to Macworld Expo in San Francisco and met with my publisher. It was a lunch meeting with two editors and the person in charge of their ebook distribution method. At the time, their ebook publishing consisted of taking specially formatted PDF versions of books and making them available as heavily DRM (digital rights management) protected PDFs and online-accessible files. Their solution introduced several problems:

  • The Adobe DRM they used put too many restrictions on an ebook file. I was actually contacted directly by a reader who had bought one of my books and was frustrated by her inability to read it on her PDF reader of choice or transfer it to a different computer.
  • The online solution required an active — and relatively fast — connection to the Internet. If you didn’t have an Internet connection, you couldn’t read the book. I don’t know about you, but when I buy a book, I want to be able to read it anywhere.
  • The ebooks were not formatted for onscreen viewing. Because the ebooks were basically PDF versions of existing books in their normal (portrait view) layout, viewing the books on a computer’s (landscape view) display — especially a small display, like a laptop’s — made it difficult to see an entire page at a time with print large enough to read. This meant the reader had to combine scrolling and paging to get through a page of text and images. (Remember, tablet computers and, for the most part, compatible ebook readers did not exist yet.)
  • All images were in black and white. Why? Because that’s how they appeared in the print book. Instead of reformatting for ebook production, they simply generated a PDF from the files they had. (I should mention here that if the print book was in color, the ebook would also be in color; the vast majority of my books were not in color.)
  • Ebooks were priced the same — or nearly the same — as their print book counterparts. So not only were readers expected to accept a completely unsatisfactory reading experience, but they were expected to pay about the same as they would for a paper book.
  • Ebooks, once published, were widely available on pirate Web sites. The irony of this did not escape me. People who had paid for the book had trouble reading it, but people who tracked down an illegally distributed copy of the book had no problems at all.

Needless to say, the ebook versions of my books — and the books of all the other authors I’d spoken to — were selling very poorly. I felt that a change needed to be made. I felt that my publisher — a company that had been started by a man with a vision — was bogged down by old technology, old ideas, and fear. They were trying to use print concepts to publish electronically and were paranoid about piracy.

So at that lunch meeting, I introduced my solution. It had several components:

  • Break down the content of a book into modular pieces, each of which would contain several related chapters from the book. I took my current Mac OS title, which was selling like crazy, and broke it into five or six topic-based books and presented them with an outline.
  • Format each book for the best onscreen reading experience — which, in those days, was landscape view, like a computer monitor’s screen.
  • Take advantage of ebook features, like hypertext links to other content in the book or on the Web.
  • Include color images for all books — not just the color ones. After all, why not? It doesn’t cost more.
  • Do away with DRM. The reader should have a positive experience and be able to read the book wherever he or she wanted to, on any compatible device, with any PDF reader software.
  • Price the book low. I suggested $5 tops. The idea was that people weren’t buying the whole book, they were buying the modular components they needed. If they bought all five or six ebooks that made up my entire printed book they’d wind up paying nearly the same as the printed book anyway.
  • Stop worrying about piracy. Honest people will pay a reasonable amount for an ebook. Pirates are not the kind of people who would buy books anyway.

To help make my point, I actually prepared a chapter of my existing book as a PDF in the format I imagined. I showed it to my lunch companions on my MacBook Pro. There was no need to scroll; every page was complete and filled the screen. Every word was perfectly legible onscreen. The screenshots looked great. And clickable links led to cross-referenced content. Best of all, I was able to create this version of the book in a few hours of layout work in InDesign, once I’d come up with a good template.

Sounds like I should have sold them on it, right?

Wrong. Although the once small and innovative company had been started by a man with a vision, it was now part of a huge, slow-moving (think plant-eating dinosaur) publishing conglomerate. They weren’t interested in new ideas or new ways of doing things. All they apparently wanted was to cling to the same old print publishing standards and ideas that they’d been using for decades.

In my mind, it was like continuing to rely on monks as scribes after the introduction of moveable type.

Maybe, in the back of management’s minds, they were hoping their failure to make ebooks palatable to readers would cause the whole ebook concept to fail. After all, people had been talking about ebooks for years and there were more than a few failed ebook devices. Maybe this new trend would go the way of the others and they could sink back into the oblivion on their old ways without another thought about this newfangled ebook idea.

They apparently didn’t foresee the Kindle, NOOK, or iPad.

Ebook Readers that People Want

First Generation KindleFirst Generation Kindle

The Amazon Kindle was first released in November 2007. It wasn’t a very impressive device. Small, awkward, and only able to display 16 shades of gray, I found it completely unappealing. Just another entry into the ebook device market.

Fortunately for Amazon, there were plenty of people more impressed than I was and they sold enough of them to keep developing newer, more impressive models. Today’s Kindle Fire is almost a tablet computer, making it a huge leap forward from that original clunky device.

But what Amazon really got right — and what I think supercharged the ebook publishing movement — is that it:

  • Embraced a standard (almost) ebook format, MOBI. Amazon bought MobiPocket in 2005 and uses a version of its ebook format for Kindle Direct Publishing (KDP). This format adjusts page layout so scrolling is never necessary — and enables readers to customize (with limitations) the font and font size.
  • Released Kindle reader apps for desktop and mobile computing devices. These apps allow readers to keep a copy of a book on up to five devices and automatically synchronizes last point read, highlights, and notes. Yes, you can start reading a book on your laptop and easily pick up where you left off on your cellphone, while waiting in line for Chinese takeout.
  • Made it extremely easy for anyone to publish a book of any length with virtually any content. Now the wannabe novelist can be a published novelist, all without getting a publisher or agent involved. This brings more books to the market, giving readers more choices. Best of all, with these new publishers determining prices and being able to keep 35% or 70% of the retail price (vs. 8% to 20% of the wholesale price), they’re pricing books low (or even free) to move more copies. That benefits readers, who can now afford to buy more books.

So Amazon set the stage with Kindle books. Kindle owners and ebook enthusiasts — people like me interested in the portability of ebook format — stepped up to purchase Kindle books. When it looked as if ebooks might actually thrive this time around, other organizations took notice. In addition to a new crop of ebook readers by personal electronics makers, Barnes & Noble released the NOOK and Apple developed the iPad’s ebook reader platform, iBooks.

Fast-Forward to Today

On May 19, 2011, Amazon.com, the biggest bookseller in the world, announced that it was now selling more ebooks than print books.

To the dinosaurs of print publishing, this must have looked a bit like a meteor coming out of the sky.

While the statistics seem pretty solid and do exclude free ebooks (as they should), they likely do include the huge number of extremely cheap ebooks — those selling for 99¢ or even less. This is throwaway money — the kind of money some people spend without thinking about. I think this lessens the impact of the announcement. After all, “real” publishers aren’t going to sell anything for 99¢. Indeed, it’s difficult to get them to release a book at Amazon’s preferred price point of $9.99.

But what does the announcement tell us about ebook publishing? It tells me that ebooks have a large, viable market. And as technology moves forward, that market will grow. (After all, how many books are being hand-copied by scribes these days?)

Sadly it doesn’t seem as if my print publishers are interested in making the most of this development in ebook publishing. They continue to sell my books in a variety of PDF-based formats — including that online format they were using years ago. While some titles are available in the Kindle (Amazon) and iBooks (Apple iTunes) stores, the series I write doesn’t translate well to those formats. The resulting reading experience is disappointing, to say the least. Books are selling better, but certainly not good enough to have much hope for the future with existing author/publisher relationships.

Embracing the Revolution

Yet as a writer, I’m embracing the ebook revolution.

Like other writers, I see ebooks as a way to get my original content out to readers quickly and easily — without being at the mercy of decision-makers within huge publishing organizations.

But unlike most other writers, I have the benefit of experience at not only writing and editing, but publishing. For years, I’ve been writing and laying out my own books — books that, for the most part, are very lightly edited or revised by my publishers before they appear in print. I know how to write cover copy, how to assign ISBNs, how to register copyright. I know how to market my work. I can publish professionally produced content because — let’s face it — I’m a professional writer.

Making Movies book coverThe first book in the new Maria’s Guides series.

So I’ve begun publishing my own series of books computer how-to books, Maria’s Guides, which utilizes ebook publishing formats as well as print on demand for people who still want books in print. The first title, Making Movies: A Guide for Serious Amateurs, was published in October 2011 and the second title (to be announced) will be available shortly.

The design and execution of this series is based, in part, on my proposal to my print publisher years ago:

  • Short books. Each title will be 50 to 200 printed pages in length.
  • Low price. Ebooks will be 99¢ to $4.99; printed books will be $7.99 to $11.99. Length and topic determine pricing.
  • Good format. Book design works well both in print and onscreen. Ebook formats utilize hyperlinks for clickable cross-references.

I see this as a way of supporting existing readers of my work by updating the content found in books my publishers have elected not to revise. I also see it as a way of attracting new readers interested in learning the the things they need to know without spending a lot of time digging through online resources that may or may not address their questions.

You can learn more about Maria’s Guides on the Maria’s Guides website. Right now, this site provides support for all of my books, but I’m likely to move support for my other titles to another website later this year.

What Do You Think?

I’d love to know what you think about the ebook (r)evolution and the opportunities it presents to writers. Share your comments on this post. Let’s get a discussion going.

Amazon’s Bribe to Publishers: KDP Select and the $6 Million Fund

And why I’m giving it a try.

I published my first real ebook back in the end of October: Making Movies: A Guide for Serious Amateurs. I built the book in InDesign, spun off a color print-on-demand version through MagCloud, and then painstakingly prepared ebook formats for the iBookstore, Amazon Kindle, and Barnes & Nobel Nook. Within a week, it was widely available and actually began to sell.

The Kindle Owners’ Lending Library

Not long afterwards, Amazon.com sent a chill through the publishing industry by announcing that Kindle owners who were also Amazon Prime subscribers would be able to borrow books — for free — from Amazon.com. The program is called Kindle Owners’ Lending Library and its an obvious ploy by Amazon.com to make its Kindle hardware more attractive to readers. After all, you must have a Kindle — the actual device and not a Kindle app on an iPad or computer — to borrow the books for free. So for those readers who don’t need all the features of a real tablet computer, this program makes a Kindle a bit more attractive.

I immediately questioned one of my publishers in its private Facebook group:

As an author, I’m wondering how Peachpit’s participation in this program (if they do participate) will impact royalties.

After all, I don’t earn royalties from borrowed book; I only earn royalties on purchased books. Apparently, I wasn’t the only one thinking about this. The Mac Observer published a piece titled “Amazon’s Lending Library Raises Publisher & Author Hackles” that explored the program and responses to it in some depth.

In the Facebook group, the publisher’s response was quick and to the point:

[Publisher Name] is not participating.

I found this reassuring. The reason: If readers knew they could get my books for free, they might stop buying them. If they stopped buying them, I would not be able to earn a living. Pretty simple, no?

So I saw the program as a threat to my livelihood and was glad to hear that my biggest publisher was not going to participate.

Fast Forward to Last Week

On Thursday, I got an email message from the Kindle Direct Publishing service. That’s the service publishers use to get their ebooks for sale on Amazon.com. It started like this:

We’re excited to introduce KDP Select — a new option dedicated to KDP authors and publishers worldwide, featuring a fund of $500,000 in December 2011 and at least $6 million in total for 2012! KDP Select gives you a new way to earn royalties, reach a broader audience, and use a new set of promotional tools.

It went on to say that if I opted to include my book in the Kindle Owners’ Lending Library, I could get a cut of a monthly $500,000 fund based upon the total number of times my book was borrowed. Of course, Kindle owners would be attracted to these books because they were free to borrow. And now I could get a royalty payment on a borrowed book.

It seems like win-win-win:

  • Amazon wins because it gets more books in the Kindle Owners’ Lending Library, thus enhancing the value of the Kindle and Amazon Prime programs.
  • Kindle Owners with Amazon Prime memberships win because there are more books available to borrow for free.
  • Authors/Publishers win because they actually get paid when people read their work.

I thought long and hard about why I might not want to give this a try with Making Movies.

The only drawback for me as a publisher is that I had to give Amazon.com the exclusive right to sell/loan my ebook for at least three months. I could not distribute an ebook version of the title anywhere else — not on Apple’s iBookstore, not on Barnes & Nobel, not on MagCloud, and not even on my own website or blog.

I looked at the sales figures from all the places my book appeared. I’d already sold more copies with Amazon.com than with all of the other retailers combined.

It was a pretty easy decision.

So today I enrolled Making Movies in KDP Select.

The way I see it, three months is not a very long time. If I fail to bring in enough royalty money during that period to continue allowing Amazon to have an exclusive on my ebook, I’ll drop out of the program.

And I know of at least one other author who has enrolled his title: Andrew Dambe with his novel Soleá. (I started reading it; it’s a neat book.)

It’s worth a try, right?