When Readers Think Their $4 Investment in Your Book Buys You

A rant.

iBooks Author Cover
The third of three books I self-published in 2012 as an experiment. Of the three, it did best.

Yesterday, I got an email from a guy who apparently bought my 2012 book, “iBooks Author: Publishing Your First Ebook.”

This book was one of three I self-published in early 2012 and it was available in a variety of ebook formats, as well as in print. It was the first book out about iBooks Author software and sold very well for the first year or so. Then, as most computer books do, it aged and pretty much died. I lost interest in writing for a while and never bothered to revise it.

I should mention here that it was the 84th book I’d written since 1991, so it wasn’t exactly my first rodeo.

The reader — who has the word “author” in his email address — sent his first message at 3:03 PM using the contact form on this website:

Hello,
Just spoke with Apple about how and where to publish iBook Author books and discovered that they can be viewed (read) not only on the iPad, but MacBooks and Mac Desktops and the iPhone. Your statement that iBook Author books can be viewed ONLY on the iPad is incorrect;

(Apparently some “authors” don’t realize that you end a sentence with a period (full stop, if you’re in the UK) and not a semicolon.)

First, I have to admit that I was surprised that anyone was still buying a five year old computer book. Second, I was surprised that anyone who would buy a computer book that old might think it had up-to-date information in it. I don’t know what version iBooks Author is up to — I don’t use it anymore — but I have to assume it’s past version 2.0. I wrote about 1.0 and my book was available less than a month after the software was released, when the only way to read an iBooks Author book was on an iPad. (The Mac OS app came later.) I responded:

That book was written for version 1 way back in 2012. That’s FIVE years ago. Things change. The book was not updated for changes.

Maria

Was I being rude? I don’t think so. But with all the time I spend on Twitter, I can’t even tell anymore. I deal with trolls daily and I half suspected I was being trolled. So I was only partially surprised when he replied 12 minutes later with:

Poor excuses. Doesn’t give you a whole lot of credibility

What the actual fuck? Seriously? This guy buys a 5-year-old book and thinks I don’t have credibility because the book is out of date?

I started to write a nasty response but deleted it. I went with sarcasm:

Whatever you say.

Maria

Eye RollingIt doesn’t appear in the message here, but I inserted the eye rolling emoji. I like that one. It sums up my thoughts about people who complain about things that they really have no right to complain about. Or when I encounter sheer stupidity. (I rolled my eyes a lot in the last few years of my marriage. Half the time, I didn’t even realize I was doing it, but it drove my wasband crazy.) I use it a lot on Twitter.

Eleven minutes later — this guy must have been sitting at his computer waiting for me to email him — he responds with a silly threat:

Perhaps I’ll simply return the book to Amazon and complain that it’s 5 years out of date and the so-called author doesn’t care.

This really cracks me up. Does he honestly think I care if he returns the book to Amazon? If he bought the $3.99 Kindle version, I only made $2.79 on it. I can’t even buy a cup of coffee for that, so it certainly isn’t going to break me. If he bought the $14.35 print version, the joke’s on him. I self published using print on demand and my printer does not allow returns. So Amazon has to keep the book and I don’t lose a dime.

And if he does tell them he’s returning it because the author doesn’t care, they’ll likely think the same thing I think: why the hell should the author care about someone dumb enough to buy a 5-year-old computer book and expect it to be completely accurate with the current version of the software?

Again, I started writing something nasty and deleted it. Instead, I went with this:

What do you expect me to do? Write you a special copy? Get real. You bought a 5 year old computer book and you expect it to cover the current software?

Return it.

Not exactly friendly, but who cares? I don’t make my living writing computer books anymore. I don’t know too many people who do. Did he honestly think his threat would get any action out of me? What kind of an idiot is he?

Anyway, that was the last I heard from him yesterday. I thought I was done with him. But in the morning, a new nasty-gram appeared in my email inbox:

You are so very typical of the slapdash, irresponsible, third-rate scribbler who never gets it quite right, doesn’t care, makes excuses and then plays stupid. Who was to know that the book was five years old and out of date? Why didn’t you update it? I would have. Sloppy.

Book Details
“Who was to know the book was five years old and out of date?” Anyone who read the book details on Amazon. Duh.

The sheer stupidity and obnoxiousness of this troll was beyond belief. He needed to be schooled and I was ready to do the schooling.

The kid gloves came off. I responded by saying exactly what I thought:

Wow! Your level of cluelessness is amazing. I’m trying to figure out why you include the word “author” in your email address. You can’t possibly be a real author.

For your information, I have written 86 books since 1991. I’ve worked with over a dozen publishers, including Random House, McGraw Hill, and Macmillan. (Ever hear of them?) I’ve had numerous bestsellers since 1998 — enough to finance the launching of a third career as a helicopter pilot. Yeah, the red helicopter that appears on my website is actually mine. How do you think I bought that? By being a “third-rate scribbler” selling “slapdash” books?

And now a dose of reality: publishers decide whether or not to update books based on sales potential. The book you bought sold relatively well in 2012 but as additional titles covering the same topic came out on the market, I determined that potential future sales for a new edition would not be sufficient to make the project worthwhile. If you were a REAL author, you would understand this basic principle of publishing as a business. But apparently, you’re just another writer who is going to lean on self-publishing as a vanity project. While you might be able to spend all of your time writing a book that no one will buy, I have much better things to do with my time. Hence, the book was not updated and is unlikely to be updated in the future.

I’d like to add here that your attitude really sucks and that it’s a good thing you’re exploring the world of self publishing because no real publisher would work with you.

Now return the book and go bother someone else. I’m done with you.

Maria

PS: Thanks so much for participating in this exchange of emails. It’s giving me something to blog about this morning. My readers are not going to believe this shit is real.

And then I blocked his email address so I wouldn’t get any of his crap again.

I can’t wait to see what he comments on this post.

FAR 107 Explained

I wrote a book last week and it’s available now.

Way back in 2012, I self-published three books. The first was the same kind of computer how-to book I’d been writing since 1991. It was about iBooks Author software and was the first book out about it. It sold about 3,000 copies and continues to sell to this day. The other two were less successful. One, about sorting data in Excel, sold a few hundred copies. The other, about making movies, sold about 500 copies. All of them were available in multiple formats, including print.

I was on track to release a book a month when the idiot I was married to decided he needed a mommy more than a wife and found one online. My life got thrown up into the air. Soon I was busy with a divorce and moving and building new home in another state. My goal of publishing a series of short books got put on the back burner. And then my flying business really took off and I didn’t see a real need to revisit that plan.

Until the other day.

I got a call from a local drone enthusiast — that’s what he called himself. He’d seen on Facebook that Flying M Air, my company, had begun doing drone photography. He had some questions about it. I had some time so we chatted on the phone.

During the course of the conversation, he asked me two regulation-related questions that I didn’t know the answer for. And that bothered me. You see, I’d done everything I was supposed to do to get a remote pilot certificate with a small unmanned aircraft system (small UAS) rating. I’d satisfied the FAA’s requirements and had a printout of my temporary certificate sitting on my desk. I should know the answers to his questions, but I didn’t.

So a few days later, when I found myself sitting around the house on a rainy day, I looked up the answers. And then I started a careful re-reading FAR Part 107, which is the FAA regulations for commercial small UAS (AKA drone) flying. And I realized that just like all the other FARs, Part 107 was written in the same government-style “legalese,” with the usual exceptions and cross-references that make them nearly impossible to understand.

And that’s when I realized that some folks might find it helpful to read a translation, in plain English, so they could actually understand the rules.

So I wrote one.

Part 107 Explained
Here’s the book cover. A friend asked how I got the photo. I basically flew my Mavic to face me on my deck early in the morning when the light was good. I’ll get a new shot when the fruit trees are in bloom for the next edition.

FAR Part 107 Explained: A Definitive Guide for Serious Drone Pilots is the result.

I started with the actual text of Part 107 and inserted my translation, in red type, beneath each section or paragraph. Along the way, I provided in-document links to other sections of Part 107 and web links to other FARs and documents that Part 107 refers to. I even included links to helpful web pages for registering a drone, reporting an accident, taking the course I did to satisfy training requirements, and changing your name or address in FAA records.

The resulting document isn’t long — after all, Part 107 is relatively short — but it is complete and works as a stand-alone guide to Part 107.

I generated two formats (so far): Apple iTunes bookstore and Amazon Kindle. I submitted to Apple on Friday and Amazon yesterday. (Guess which one was available first?)

In any case, if you’re interested in flying your small UAS/drone for compensation, I hope you’ll consider investing $6.99 for my book. Right now, it’s available as an ebook only; if there’s a big demand for it, I’ll consider a print version. You can buy it on Amazon.com or buy it from Apple.

And I have to admit that it feels good to be writing books again, even if they’re short ones like this.

The Little Prince

A classic children’s book full of ageless wisdom.

The Little PrinceYesterday, I read The Little Prince a novella by Antoine de Saint-Exupéry. According to Wikipedia,

The novella is both the most-read and most-translated book in the French language, and was voted the best book of the 20th century in France. Translated into more than 250 languages and dialects (as well as braille), selling nearly two million copies annually with sales totaling over 140 million copies worldwide, it has become one of the best-selling books ever published.

Odd that I should live 53 years before managing to squeeze such a famous 98-page read into my busy schedule.

On the surface, this children’s book, which includes simple watercolor illustrations by the author, tells the story of an aviator who has crash-landed in the Sahara Desert. He’s working hard to repair his plane when he meets a small prince who has travelled to earth (and a few other places) from a tiny asteroid. What follows are stories from the little prince’s travels, each of which has an important message that isn’t just for children.

The Fox

Chapter XXI made the biggest impact on me. In that Chapter, the little prince meets a fox who explains to him, in the course of their conversation, the meaning of the word tame:

“It is an act too often neglected,” said the fox. “It means to establish ties.”

“‘To establish ties’?”

“Just that,” said the fox. “To me, you are still nothing more than a little boy who is just like a hundred thousand other little boys. And I have no need of you. And you, on your part, have no need of me. To you, I am nothing more than a fox like a hundred thousand other foxes. But if you tame me, then we shall need each other. To me, you will be unique in all the world. To you, I shall be unique in all the world…”

Later, the fox adds:

“My life is very monotonous,” the fox said. “I hunt chickens; men hunt me. All the chickens are just alike, and all the men are just alike. And, in consequence, I am a little bored. But if you tame me, it will be as if the sun came to shine on my life. I shall know the sound of a step that will be different from all the others. Other steps send me hurrying back underneath the ground. Yours will call me, like music, out of my burrow. And then look: you see the grain-fields down yonder? I do not eat bread. Wheat is of no use to me. The wheat fields have nothing to say to me. And that is sad. But you have hair that is the color of gold. Think how wonderful that will be when you have tamed me! The grain, which is also golden, will bring me back the thought of you. And I shall love to listen to the wind in the wheat…”

Can you think of a more beautiful way to describe the bond between two people who have come to love and depend upon each other?

There’s more to the story than that, but I’ll let you discover it on your own. I’ll just say this: the end of the story of the fox made me cry when I read it yesterday and it made me cry again today. There’s so much truth in the words. I’m filled with sadness at the knowledge that so few people understand this simple wisdom and how it applies in their lives.

You become responsible, forever, for what you have tamed.

Matters of Consequence

Underlying most of the book is the idea of what’s really important in life. Saint-Exupéry refers to this as “matters of consequence.”

In the little prince’s travels, he meets a businessman who is busy counting and doing sums. He’s too busy to relight his cigarette and almost too busy to answer the prince’s questions between counting and adding. He tells the prince that he can’t stop, that he has so much to do, that he is concerned with matters of consequence. Those matters turn out to be counting the stars, which he has claimed ownership of, despite the fact that he’s not even sure, at first, what they’re called. The prince has questions about this:

“And what good does it do you to own the stars?”

“It does me the good of making me rich.”

“And what good does it do you to be rich?”

“It makes it possible for me to buy more stars, if any are discovered.”

Later, the prince asks the man what he does with the stars.

“I administer them,” replied the businessman. “I count them and recount them. It is difficult. But I am a man who is naturally interested in matters of consequence.”

The little prince was still not satisfied.

“If I owned a silk scarf,” he said, “I could put it around my neck and take it away with me. If I owned a flower, I could pluck that flower and take it away with me. But you cannot pluck the stars from heaven…”

“No. But I can put them in the bank.”

It’s that what it’s all about for too many people? Slaving their life away in pursuit of the almighty dollar, neglecting what’s really important in life? All so they can accumulate what they believe is wealth and keep it safe from others?

Later, the little prince is angry with the pilot because the pilot has failed to answer a question the prince thinks is important. He sums up his meeting with the businessman and what it means to him:

“I know a planet where there is a certain red-faced gentleman. He has never smelled a flower. He has never looked at a star. He has never loved any one. He has never done anything in his life but add up figures. And all day he says over and over, just like you: ‘I am busy with matters of consequence!’ And that makes him swell up with pride. But he is not a man — he is a mushroom!”

In my life, I’ve spent far too much time with mushrooms. Indeed, I think I was a mushroom for a time myself.

Read the Book

If you’re more interested in morals and philosophy than what’s on reality TV, celebrity gossip shows, or the business press, do yourself a favor and read the book.

Read it slowly and savor the lessons revealed in the little prince’s travels. I’m sure you’ll take away a lot more than what I’ve shared here — I know I did.