One Publisher’s Experience with KDP Select

A mistake, pure and simple.

Back in December, I wrote “Amazon’s Bribe to Publishers: KDP Select and the $6 Million Fund,” a blog post where I discussed the Kindle Owners’ Lending Library and Amazon.com’s attempt to fill that library with books: the KDP Select Program.

The Deal

KDP Select offers Kindle format ebook author/publishers a chance to earn a piece of a monthly $500K or $600K fund. Enrolled books must:

  • Be available for sale on Amazon.com only. In other words, if you enroll a title in KDP Select, you cannot sell the same title as an ebook anywhere else. Amazon.com gets the exclusive right to sell your ebook on Amazon.com.
  • Allow Kindle owners who are also members of Amazon Prime to borrow the enrolled book for as long as they like for free.
  • Keep the enrolled title in the program for complete three-month terms. Once you sign up, there’s no getting out. And if you don’t turn off the automatic renewal option — which is enabled by default, of course — the book is automatically re-enrolled for another three months.

There are other “benefits” as well. For example, you get the option of making your book available for free to anyone on Amazon.com. (Imagine that! They let you give it away!)

The Bait

Compensation comes in the form of a share of the fund. Here’s how Amazon explains it; note the big numbers they use to make author/publisher mouths drool:

Your share of the Kindle Owners’ Lending Library Fund is calculated based on a share of the total number of qualified borrows of all participating KDP titles. For example, if the monthly fund amount is $500,000, the total qualified borrows of all participating KDP titles is 100,000, and your book was borrowed 1,500 times, you will earn 1.5% (1,500/100,000 = 1.5%), or $7,500 for that month.

So according to Amazon, although you’re letting a whole bunch of people read your book for as long as they like for free, you could still make $7,500 (or even more!) in a month on that book.

I Bit

My only ebook title at the time, Making Movies: A Guide for Serious Amateurs, was selling a few copies here and there on Amazon.com’s Kindle store, Apple’s iBookstore, and BN.com’s NOOK store. Not anywhere near enough to make me feel good about my first attempt at ebook publishing.

I thought for a while about KDP Select. I blogged about it. And I figured, what do I have to lose? So I signed up in December and even did a free book promotion for Christmas Day.

The Results

Over the next three months, I saw the following results:

Transaction TypeUnitsEarningsPer Unit Avg.
Sales at 35% Royalty2$2.80$1.40
Sales at 70% Royalty37$92.46$2.50
Free Book (Christmas Promotion)333$0.00$0.00
KDP Select Borrows10$18.40$1.80
All Transactions382$113.30$0.30

Let’s take a moment to analyze this. Here are the points that jump out at me:

  • Over a three-month period, the KDP Select program earned me a total of $18.40 for this title.
  • During the same period, regular Kindle earnings totaled $95.26. These are actually people who bought my book. I would have earned at least this amount if I had not been on the KDP Select program. I might have earned more if the 10 people who borrowed my book had bought it instead.
  • The average earnings per book borrowed was $1.80; the average earnings per book sold was $2.44 per book (that’s $95.26 ÷ 39).
  • Factoring in the free books, my KDP Program average earnings was less than 6¢ per book (that’s $18.40 ÷ 343).

Of course, this does not take into consideration sales that were lost because the book did not appear in buyer-preferred markets such as the Apple iBookstore and BN.com NOOK store. Based on sales figures before and after the book’s enrollment in the KDP Select program, that could be anywhere from 5 to 15 units per month.

So the KDP Select program earned me $18.40 and possibly lost me quite a bit more.

I don’t see any good from this at all. None. Do you? If so, explain it to me.

The Exposure Argument

A friend of mine who published his first novel on the Kindle platform enrolled his book in KDP Select about a week or two before I did. He and I had discussed it briefly via email before I dove in. He had the same “it’s worth a try” attitude that I did.

The other day, I contacted him with the following question:

How did your KDP Select deal go? Did you make any money worth talking about? I’m about to blog about my experience and was wondering what you thought about it.

His response:

Definitely no money worth talking about, unless that would be about $25! And no borrows at all. However, I’m letting it run for another 3 months. What has been encouraging is working with World Literary Cafe’s free promotion day, which runs through KDP Select’s free promotion days. That doesn’t bring in money directly but does at least bring exposure which has resulted in some sales and hopefully reviews at some point.

And that brings up an interesting point: exposure.

A writer who is just beginning to publish his work (such as my friend) has different goals than a writer who has been publishing her work for years (such as me).

Show Me the Money

I’m in it for the money, pure and simple. As print publishing dies and my existing titles no longer warrant revision, I need something to fill in the income gap if I expect to maintain the freelance lifestyle I’ve enjoyed for the past 20+ years. I need to create a book for a definable market and sell to that market at a price it’s willing to pay. In the ebook world, that price appears to be under $10 — more likely under $5. I did the math and realized that in order to succeed on this path, I need to build a library of long-lived titles and sell an average of 60-80 books a day. That’s why I was initially so disappointed in the sales results for my first book. It wasn’t even a drop in the bucket I needed to fill if I wanted to continue earning a living as a writer — which is what I’ve been doing for 20 years.

But I’m not in it for exposure. I have exposure. I’ve written and published more than 80 books, the vast majority of which are with major publishers such as McGraw-Hill, Peachpit Press, O’Reilly, and Macmillan. I support my books via a Website that gets about 1,000 hits per day. I’m occasionally interviewed on podcasts and video podcasts and have appeared numerous times at Macworld Expo. I may not be a “name brand” like some others who write the kinds of things I do, but I’m certainly quite a step up from those just entering this field.

Expose Yourself

My friend, however, is not in the same position. He’s new to writing novels and, as anyone who has done so can tell you, it’s extremely tough to break in. There’s lots of competition, much of it from best-selling authors that people turn to every time a new title comes out. It’s hard to get recognition for your work, let alone try to sell it when there’s just so much competition.

He’s doing the smart thing — the same thing I did years and years ago when I started out: he’s trying to build a name for himself. To do that, he needs to get his work in front of as many people as he possibly can. He needs his book read and reviewed, preferably with lots of stars and good comments. He needs to begin building a base of readers who not only like this first book, but will be anxiously awaiting his second. And third. Readers who will be willing to show support by paying to read his work.

And that’s why he sees KDP Select as something that might help him in the long run.

Is KDP Select Worth It?

In my mind, no. Definitely not. The exclusivity is enough to convince me that it’s not something I ever want to do again. After all, my third Maria’s Guides book, iBooks Author: Publishing Your First Ebook, is selling like crazy on the iBookstore. If I did an exclusive on Amazon.com, I’d lose out on all of those sales.

But for authors/publishers just starting out and trying to do the best thing for the long haul, it might be worth a shot. My friend seems to think so.

An Objective Comparison of Ebook Distributors

What I’ve noted so far.

I published, through Flying M Productions, my first ebook in October 2011 and have since published two others. (Learn about all of these titles here.) I went mainstream on all of the ebook distributions, choosing Amazon Kindle (custom mobi), Apple iBookstore (epub), and Barnes & Noble NOOK (epub). With about five months of sales and reseller experience, I thought it was about time to share my observations of these three platforms.

For each criteria, I provided a grade and notes to back it up. Remember, this is based on my experience with just these three books. For the iBookstore, I do not include my experience with iBooks Author-generated books in the table; that’s discussed briefly at the end of this post.

CriteriaKindle StoreiBookstoreNOOK Store
Ease of PublishingA
It’s very easy to get into the Kindle Direct Publishing program and publish books.
C
Apple’s iTunes Connect program requires a lot of paperwork and acceptance of agreements that are often updated. Its interface for publishing is surprisingly unintuitive (for Apple). It requires a unique ISBN for every book sold.
B
Getting into the B&N Pubit program is relatively easy, although there is an approval process that takes some time. Its online book submission process is easy.
Publisher SupportD
Publisher support is nearly non-existent. It’s difficult to send questions. Most questions are answered with a “canned” response. Often, I’m told my question needs more research, but an answer never comes.
D
Publisher support is handled primarily through a menu-driven help system that’s poorly designed. It can take more than a week to get an question answered and it’s usually with a “canned” response.
n/a
I have no experience with B&N’s support system.
Ease of Creating Acceptable DocumentsB
I convert from epub to Kindle using the Kindle Previewer app. This usually goes smoothly the first time around, but it does require that conversion.
C
Apple is extremely particular about formatting and unusual characters in ebook files. For example, it doesn’t like uppercase filename extensions or spaces in file names. This often requires a lot of digging around in epub format files to fix problems. To be fair, I could probably improve my templates to prevent some of the problems I encounter.
B
BN.com accepts just about any epub I send, as long as it isn’t any larger than 20 MB (which I think is too restrictive.)
Appearance of EbookC
The Kindle format inconsistently formats bulleted lists and font sizes and completely ignores some formatting. As a result, my books are not usually formatted as I’d like to see them.
A
My iBookstore books usually look very good. Apple is true to all epub formatting.
B
My NOOK books usually look very good, although I sometimes notice instances where formatting is ignored.
Speed of Review ProcessA
Amazon consistently makes my books available for sale within 24 hours of posting.
D
There is no consistency in the speed of Apple’s review process. I had one book appear within an hour of posting while I waited a week or more for others.
B
B&N consistently makes my books available for sale within 48 hours of posting.
SalesA
In most instances, Amazon sells the most books.
B
Apple sells reasonably well — unless a book has an unusual amount of appeal to Mac users, in which case, it sells best.
D
B&N’s sales are sluggish and rather disappointing.
RoyaltiesD
Amazon offers the worst publishing deal. To get 70% royalties, you must price the book between $2.99 and $9.99. The 70% commission rate is only available for books sold to certain countries. All sales to other countries earn just 35%.You must also pay “delivery fee” based on the size of your book file for all books sold at the 70% commission rate. Amazon enforces price matching, so if your book is available for a lower price elsewhere, Amazon will arbitrarily lower the price of your book in the Kindle Store. And don’t even think of getting into the KDP Select Program; that’s something else I need to blog about soon.
A
Apple offers the best publishing deal: 70% flat rate on all books. No hidden costs, no exceptions to the 70% rate.
A
B&N also offers a good publishing deal: 70% flat rate on all books.
Sales & Royalty ReportingC
Amazon’s reporting system is inconsistent and confusing, although it does have up-to-the-minute sales figures. Amazon’s staff does not reply promptly (or at all) to sales/royalty report questions. Reports seem to indicate book sales at unauthorized prices, making me wonder whether Amazon is ripping me off.
A
Apple’s reporting system is updated daily. Reports can be viewed its iTunes Connect website as well as in an extremely well designed iOS app.
B
B&N’s reporting system is minimal but accurate.
Final GradeB
The only reason Amazon gets such a good grade is because it sells a lot of books. Its royalty structure sucks, but I can still earn more there for most titles than anywhere else.
B
Apple’s fair royalty rate and reporting help it score well, but its disappointing sales figures and inconsistent review process keep it from getting a better grade.
C
B&N is a nice platform, but low sales keep it from getting a better grade. In all honesty, if it weren’t for the fact that publishing there was so easy, I probably would’t bother.

Of course, it remains to be seen how well my iBooks 2 interactive (enhanced) books do on the iBookstore, since Apple is taking so damn long to approve them.

Do you have any experience with any of these publishing platforms? If so, what have you observed? Share your thoughts in the Comments for this post.

On Unfair Reviews

They destroy morale and businesses.

These days, many companies have created online rating/review services for a wide variety of things. There’s Google and Yahoo! of course, for just about any business or product that can appear in search results. There’s Yelp for local businesses and there’s Urban Spoon for restaurants. Angie’s List, which I’ve never visited, even advertises on NPR. Hell, back when I was writing Quicken books, even Intuit tried to get into the act — although I’m not sure how that went, considering how completely saturated the review market is.

There are also product ratings systems on many online services. All the online booksellers — Amazon, Barnes & Noble, etc. — have them. There are rating systems for computer applications built into services such as CNET Downloads and Mac Update. Even Apple has online ratings for the products it sells, from hardware and software in its Apple stores to iTunes content, to iOS apps, to iBooks.

Frankly, these days you can’t shop for a product, company, or service online without being bombarded with people’s opinions of said product, company, or service.

And therein lies the rub.

What Are Opinions?

Reviews are a matter of opinion. And, on the surface there is — or should be — nothing wrong with opinion. After all, everyone is entitled to an opinion.

In a perfect world, a person would research a product, company, or service to determine whether or not it should meet his needs. If he decides that it does and gives it a try, he becomes entitled to form his own opinion on that product, company, or service. His opinion should be based on how well the product, company, or service met his needs, based on his expectations, which should be drawn from his research. It should also be based on his actual experience with the product, company, or service.

Sadly, only a small fraction of reviewers these days seem to understand this simple fact: you are not qualified to form and share an opinion of a product you know nothing about, or one that failed to meet unreasonable expectations.

An Example

Suppose you like cherry pie. You do a bit of research and determine that nearby ABC Pie company sells pies. You go to its website. You learn that they have won awards for their pies at the county fair for the past ten years. You learn that they appeared on a morning talk show where they talked about their pie-making techniques — and they even have a video clip on their Web site for you to watch. You learn that they have all natural ingredients and that all of their fruit pies are made exclusively with fresh, US-grown fruit. You drive over to their pie shop and are amazed to see a line coming out the door of people who have come to buy pie. You wait fifteen minutes on line. You get to the counter and ask for a cherry pie, to go.

The woman at the counter is friendly, but tells you there is no cherry pie. She’s apologetic when she reminds you that it’s February and they are unable to get fresh cherries until June. She reminds you that all of their fruit pies are made with fresh fruit. She tries to interest you in some other pies, but you want cherry. She apologizes again and says she hopes you’ll be back in the summer. After making sure there’s nothing else she can help you with, she moves on to help the next customer.

You’re upset. You feel that you wasted your time going to a pie store to get a pie you think they should have had. After all, you assumed that a pie shop would have cherry pie.

Are you qualified to get on Yelp and bash ABC Pie Company for disappointing you? For making you wait on a long line? For having terrible pie?

Of course not. You had unreasonable expectations — based on your own research! — and you never actually tried their product.

Besides, if cherry pie was the only thing you’d buy, why not call ahead to make sure they have it before taking the time to visit?

To get on Yelp and fire off a one-star rating and a review that bashes ABC Pie Company for the long line and lack of cherry pie would be unfair. To further tarnish the company’s reputation by insinuating that their pies weren’t good or that the woman at the counter was rude would be tragically unfair.

Yet people do this all the time on Yelp and other review services. And it hurts businesses.

And that brings me to the motivation of today’s post.

I am a Victim

One of the things I learned early on a writer was to not read reviews of my books. The reason: although many of them were fair — positive and negative — there were always a handful of unfair reviews that would get my blood boiling.

The earliest of these was back when I wrote my first Quicken book in the late 1990s. The Amazon reviewer gave it 1 star and said that it didn’t include anything more than what you’d find in the manual. This was blatantly untrue. The book included several lengthy sections with advice on finding mortgages, reducing debt, shopping for insurance, and calculating loans. I wrote this original material at the request of my editor, who wanted the book to provide information to help readers get their finances in order. I drew upon my accounting experiences as a small business owner, as well as what I learned in college business courses. I created photo-copyable worksheets, each of which appeared in the book. None of this content was in the product manual. It was clear that the reviewer had never read the book — and possibly never even opened it. Yet, for some reason I couldn’t discover, he had taken it upon himself to bash the book and publish outright lies about it.

Talk about unfair!

I appealed to my publisher and they went to Amazon with the facts. The review was eventually removed.

It was then that I decided to avoid reading reviews of my books.

iBooks Author IconBut sometimes reviews get in your face. Yesterday, I checked the listing for my iBooks Author book in the iBookstore. I don’t even know why I did. And I was shocked to see a one-star review where the reviewer had taken the time to do some book bashing. His complaint: the book wasn’t written with iBooks Author. He claimed that it was impossible to write the book without using the software to write THAT book. (Almost as if he didn’t think I’d ever used the software at all.) I guess he never considered that the book provides instructions for creating another book with iBooks Author. Or maybe that’s not good enough for him.

It’s almost as if he’s suggesting that when I write a book about Excel, I should write it in Excel. Or when I write a book about Photoshop, I should write it in Photoshop. (A picture book, I guess.)

I should mention here that nowhere in the book’s description does it say that it was written with iBooks Author. Obviously, he had unreasonable expectations. (Kind of like assuming there’s cherry pie when there’s no reason to believe there should be.)

So he bashed the book. Even said “don’t waste your money.” As if the content didn’t count for anything because it wasn’t written in iBooks Author.

(Don’t waste your money on this Toyota because it wasn’t built in a Mercedes factory.)

Why would someone do such a thing?

Is he stupid? Does he simply not understand what a review is supposed to be? A summary of how a product met reasonable expectations?

Or just inconsiderate? Does he have a mean streak that makes him want to hurt people by making unfair comments in public?

Or have it in for me? Is there something about me personally that he doesn’t like? Something that makes him want to hurt me?

Does he understand the impact of his actions? My book had steady sales for four days in a row, but after his “review” appeared, sales dropped off. While I don’t know for sure if his “review” caused the drop, what am I supposed to think?

And what am I supposed to do?

I should mention here that the only other review (with words in addition to stars) was a five-star review that had glowing praise for the book. (And no, it wasn’t written by me or any close friend.)

Obviously, I’m going to try to get Apple to pass judgement on the review. I think I have a case, but I don’t really think Apple will do a thing. As I mentioned at the start of this post, things like this happen all the time. Apple would need a full-time staff just to handle complaints about unfair reviews.

I’ll just have to live with it and hope potential buyers can see just how unfair it is.

And if you think book reviews have been the only source of angst for me, think again. This telemarketer’s “review” was so over the top, I had no trouble getting it removed.

Fight Unfair Reviews

As a business owner and author, all I can do is present my case for the other business owners and authors out there. Many of us work hard and seriously do our best to make customers and readers happy — or at least satisfied.

If you have a legitimate gripe about a product, company, or service, by all means, share it. If a product, company, or service did not meet your reasonable expectations, tell the world.

Throughout the years, I’ve gotten feedback about my work from people who have read and commented on my work. Not all of it was good. In every case possible, I took the negative points — the fair ones, anyway — to heart and used them to improve my work in the future. I’ve added new content to later editions of the same work, I’ve changed the way I present certain material. I want my work to be the best it can. I want my readers to be happy with my work. Legitimate, fair reviewers can help me — and others — be the best we can be.

But unfair reviews don’t help anyone.

See an unfair review online? Mark it unhelpful or report it (if possible). Weed out those unfair reviews so the fair ones get the attention they deserve.

Small business owners are depending on it.

More Self-Publishing Insight

With project #3 done, I have a few more experiences to share.

Late last month I wrote a typically lengthy post about my experiences to date as a self-publisher. At that time, I’d finished two book projects and was in the middle of my third.

For those of you who don’t know me, I’m not new to publishing. My first self-published book was my 79th book. I’ve been at it for 20 years. But as my publishers begin to cut back on their publication schedules, I had to do something to find a market for my work. My self-publishing solution seemed like a good idea.

The jury is still out, however.

What Book #3 Taught Me

My third and biggest (so far) self-published book.

My most recent project, iBooks Author: Publishing Your First Ebook, taught me a few things:

  • I don’t write as fast as I used to. Sure, I knocked out a 242-page book with 274 screenshots, all laid out in InDesign CS5.5, in about 10 days. But they were grueling days that never seemed to end. And the whole time, I was racing against the clock, doing what I could to be the first book out about iBooks Author. I’m not sure, but I may have succeeded. But I’m really tired.
  • An InDesign to EPub conversion process doesn’t always work as smoothly as it did the last time I did it. Indeed, Apple’s iTunes Producer program kept choking on the epub I created, even though it proofed fine in multiple tools. (Note to self: Make sure the name of the InDesign file does not include spaces. Further note: Make sure all filename extensions are in lowercase. Sheesh.)
  • None of the ebook sellers are interested in providing support for publishers. Amazon.com sends an automated response, follows it up with a canned response two days later, and then ignores subsequent requests for help on the same issue. Apple’s Contact page takes you through a list of possible FAQ responses and then tells you to get an aggregator. Barnes & Noble won’t allow pubs over 20 MB in size. Period. If you don’t know their rules or have a clue what you’re doing, you’re screwed.
  • Amazon.com will squeeze every single penny they can out of a publisher. My final book was huge — after all, it included 274 color screenshots. Amazon.com’s “delivery” fee ate up half of my royalties. I had to recompile the book with all images converted from PNG to JPG to regain about 50¢ per copy in royalties.
  • DRM might not be a good idea. I’d been sitting on the fence about this option and decided to try it for this book. I really thought Amazon.com and Apple’s iBookstore would have had this figured out, but apparently they don’t. On the third day after publication, I was getting complaints from readers. I wound up republishing the iBooks version with DRM turned off. We’ll see what happens with the Kindle version.
  • I hate indexing books. Well, this book didn’t teach me that. Other books taught me years ago. But it did remind me. Unfortunately, when there’s no advance and no guarantee of sales, I can’t afford to hire an indexer. So I have to do it myself.

I Like My POD Printer

A few days ago, I searched for my first self-published book, Making Movies: A Guide for Serious Amateurs, on Amazon.com and was pleasantly surprised to find both the print and Kindle versions. Apparently, the Amazon.com Website is automatically populated from data in the Ingram Catalog. Since my print books appear in that catalog, they also appear on Amazon.com. The second book was there, too.

What was odd, however, is that the book is available from other booksellers who sell through Amazon. They’re discounting it. I don’t personally care what they sell it for because I don’t earn based on a fixed wholesale price, which is 55% off the retail price. The POD printer gets the money they send, subtracts the cost of production, and sends me the rest. At least that’s how it’s supposed to work. We’ll see, I guess.

I should mention that the print books are on Barnes & Noble’s Website, too. BN.com even showed the correct cover photo. (I had to contact Amazon to get the cover photo to show up for the print book.)

Books Do Sell

Although sales for my first two titles were a bit sluggish — and remained so — the third book is selling quite briskly, especially on the iBookstore. I’m able to monitor sales at Apple, Amazon, and BN on a daily basis for the previous day’s sales. I’ve sold about 100 copies in 3-1/2 days.

Oddly, it’s also the most “popular” of my books on Amazon.com right now, even beating out my Lion book. It’s currently #9 in the Graphic Design category in the Kindle store; it was #16 yesterday. (Of course, one of my Mac OS books once hit #11 storewide on Amazon.com, but I fear those days are long gone for me.)

But I’m no fool. I figure I need to sell an average of 80 books a day to make a living doing this. So, in a way, I’m back to where I was when I started my writing career 20 years ago. Back then, I realized that if I wanted to make a living as a writer, I’d have to write a lot of books.

What Are Your Experiences?

Someone recently commented on my first self-publishing post to thank me for sharing my experiences. But I’d like to read what others are going through. Why not use the comments link to share your experiences with me and the others who read this? Surely we can all learn from each other.

I don’t know about you, but I never stop learning.

My Experiences (So Far) as a Self-Publisher

Making it up as I go along.

I’m in the middle of my third self-publishing project since October and, of the three projects, this is the most challenging. But what’s more interesting, perhaps, is what I’ve experienced and learned along the way.

Project One: The Test


This is actually the revised cover for this book; the first one was just too awful.

The first project, Making Movies: A Guide for Serious Amateurs, went remarkably well, despite the twists and turns along the way. From the start, I’d wanted to publish the book in both ebook and print formats. I built an InDesign CS3 template and used it to lay out the book. The text and illustrations were already written; they’d been published online and I got rights back for them. I struggled a bit to create the epub and Kindle mobi formats I needed to publish the ebooks on the iBookstore, Amazon.com, and BN.com, but with the help of an excellent Lynda.com course by Anne-Marie Concepcion, I succeeded.

I took a wrong turn with the print edition of that book. For some reason, I thought MagCloud would provide a good solution. MagCloud is a print on demand (POD) printer which also sells through its website. The quality of MagCloud’s work is excellent — they print in full color and the work really does look good. But they’re also terribly expensive. My 64-page book cost 20¢ per page to produce, making it far too costly for its size. It would not be possible to sell at a retail price that included a cut for me. And, frankly, the book that resulted didn’t have the kind of look and feel I wanted.

Clearly, I had to either give up on the idea of printing the book or find another POD printer.

So the first book, which was done as a sort of proof of concept to see if I could actually get a self-published title out there, was a limited success.

Finding a New POD Printer

I had already done some research on POD printers. I did not want to go with Amazon’s CreateSpace service because it was acting as a publisher instead of a printer.

There’s an important distinction there:

  • A publisher pays an author a royalty percentage on every book sold — even if the author buys the book.
  • A printer charges the publisher a fee for each book printed; the publisher earns money based on the difference between the book’s selling price and the amount it cost to print.

I felt that the CreateSpace percentage was not very generous; they were obviously set up for self-publishers who needed a lot of help with manuscript preparation. I didn’t need help. I’ve been preparing camera-ready book pages since my first Visual QuickStart Guide back in 1995.

CreateSpace also offered a free ISBN for those who didn’t have them. That’s a huge stumbling block for many self-publishers. Apparently the prices for ISBNs have risen to cash in on the self-publishing craze. Fortunately, I set up my publishing company, Flying M Productions (formerly Giles Road Press) back in 1994 and have all the ISBNs I need. So that didn’t attract me to CreateSpace, either.

Finally, I just wasn’t willing to jump into bed with Amazon.com — unless I had to.

Lulu wasn’t an option. Too costly and I’d heard rumors that Amazon.com wouldn’t sell Lulu books. (Wish I could remember where I’d heard that so I could link to source for you.)

I wanted a more professional-level POD printer, one that worked with real publishers and not the average self-publisher. What I wound up with was Lightning Source. This is a real printer, one that assumes you know what the hell you’re doing. Best of all, they’re part of Ingram, the company that catalogs books for resellers and libraries. Publishing with them would automatically get my book listed for sale in all retail outlets. They had a great deal of flexibility with book sizes and styles, from small to large, from softcover to hardcover, from black and white to full color.

And their prices were reasonable.

As a test, I redid my Making Movies book as a black and white title, redesigned the cover, and sent it in. The proof came back looking great and the book cost about 1/4 what it did through MagCloud. I was very happy. I’d found my POD printer.

The Logo

I had developed a series of books — Maria’s Guides — and I felt that I needed branding to go with it. So I started looking for a designer to come up with logo.

I already blogged about my Elance nightmare. My advice: don’t waste your time.

A friend of mine, learning of the problem I had with Elance, mentioned on a list she subscribes to that I was looking for a designer. I was contacted by one. I looked at his Web site. I liked what I saw. We chatted back and forth. We came up with a budget. I signed a contract. I paid him 1/3 up front. And then the trouble began.

He’d spend days laboring over what should be a simple task, like choosing a font I liked. I loaded up a bunch of fonts, picked about 10, and sent him samples in a PDF. He then proceeded to make sample “word marks” using four fonts I didn’t have. I liked only two of them; buying those fonts would have added another $150 to the project budget. I told him to pick one of my fonts and that I’d send him the typefaces to work with. He did so, grudgingly. Two weeks gone.

Then it was time to come up with the graphics to go with the word mark. No matter what I suggested, he pushed back, telling me I was wrong. I was getting pissed off very quickly. Finally, I emailed him, told him to keep my 1/3 deposit, and to forget the project. I never heard from him again. I’m beginning to think that’s how he earns a living: 1/3 of a job at a time.

Maria's Guides LogoIn the end, I took one of the fonts I liked and threw together a simple graphic word mark. It would have to do for now.

My Deal with the Devil

I guess it was around Christmas time that Amazon announced a new program for its customers. If you were an Amazon prime member and you owned a Kindle (not another device with the Kindle app), you could borrow ebooks for free.

This freaked out a lot of authors and publishers — at least at first. After all, if people could read our books for free, how would we sell books and make money?

It soon became clear that only a limited number of publishers would allow Amazon to use their titles this way. My publishers were not among those participating. Amazon had obviously used this well-publicized offer to get more people to buy Kindles.

Of course, when publishers made it clear that they weren’t interested because there wasn’t any money in it, Amazon stepped up to the plate and created the Kindle Direct Publishing (KDP) Select program. They’d put $500,000 in a special account each month. Publishers that put titles into the KDP Select program and allowed Amazon Prime members to borrow them for free would get a cut of this big pie based on the percentage of borrows their books got. So suppose there were 1000 borrows during the month and a publisher’s book accounted for 16 of them. The publisher would get 16/1000th of the $500,000. Of course, the numbers would be much bigger than that and the percentages much lower. But the potential for sales was there.

Of course, there was a catch: you’d have to give Amazon an exclusive on ebook sales. That means it could not be sold as an ebook anywhere else. And you’d have to commit for three full months.

A friend of mine who self-published the novel Soléa, decided to give this a try. Since my book sales weren’t exactly stupendous, I figured what the hell? I’ll try, too.

So I took the book off the iBookstore and BN.com. And I turned off the PDF ebook option on MagCloud. And I enrolled Making Movies into the KDP Select program.

That’s when things started getting weird on my sales reports. The report would show sales with an average selling price of 9¢ per copy. (I’d priced the book at $3.99.) When I contacted Amazon about that, they said it was due to price matching. I responded that (1) they had an exclusive on the title, so there was no one to match with and (2) the book had been (and would again be) available at the same price everywhere; no one discounted it. I’m still waiting for an update on that.

And then there was the positive sales with the negative royalties. WTF?

Oh, and about Amazon’s royalty percentage…the 70% is only for sales in 6 countries that, for some reason, have favored status. If you sell to any of the other countries in the world, your rate drops to 35%. I’m still trying to figure out how they can justify that.

Needless to say, when the 3 months is up, my book will be yanked out of KDP Select so I can get it back in the iBookstore and BN.com. And no, none of the other titles will ever be part of KDP Select.

Project Two: Fine-Tuning the Process


I fine-tuned the cover design to make the book name larger.

My second project, Sorting Excel Data: The Basics & Beyond, went more smoothly. Encouraged by what I’d read about InDesign CS5.5 and its ebook publishing features, I upgraded. I ported my InDesign template to the new version, fine-tuned it, and wrote a 114-page book with dozens of illustrations.

The writing took about four days and went very smoothly. I felt good about the template design, especially since I watched the CS5.5 version of Anne-Marie’s Lynda.com video and adjusted my template to take advantage of new features.

Once the InDesign file was done — including title page, copyright page, table of contents, and index, I was ready to publish. I budgeted two days: one for the print edition file submission and one for the ebook file submissions to Amazon.com (Kindle mobi), Apple iBookstore (iBooks epub), and BN.com (NOOK epub).

I had the print edition’s files, including the cover, submitted before noon. After lunch, I knocked off the three other submissions. It went that quickly.

The iBooks edition was available first. It appeared in the iBookstore less than 2 hours after submission. The Kindle version appeared the next day. The NOOK version appeared the day after that.

I got my proof from Lightning Source a week later. I approved it the same day.

At this point, I felt that I had the process down to a science. Only a bit more fine-tuning and it would be perfect.

Project Three: The Challenge

I knew as soon as I heard about iBooks Author that I wanted to do a book about it. I downloaded the software the same day. I learned it over the next two days.

I spoke to one of my publishers about doing a book. They were interested — at first. Then they got spooked about the EULA that everyone is whining about; I addressed some of those issues in this blog post. By the time they confirmed that they weren’t going to do a book about it, I was already 1/4 into my own book. You see, I never really thought we could come to an agreement on the book, so I’d started writing it for Maria’s Guides.

This is going to be a much longer book — likely 200 pages. I’m about 1/3 finished now. Although I’m trying to stick to the basics, I don’t want to disappoint readers by leaving important information out. So it will be quite a complete guide.

I’m thinking of changing the dimensions of the printed book to bring it more in line with trade paperback titles I’ve written in the past. This won’t affect my ebook editions, however. It won’t even delay them; they’ll go out first — likely sometime next week.

There will be a “multi-touch” version of the book available for iBooks readers. That’ll have a separate ISBN and likely more multimedia content. I’ll do that after the print edition goes to the printer.

Motivation…and Uncertainty

The real challenge, however, is motivation. As I’ve aged, I’ve developed a remarkably short attention span. I get bored with any project that takes more than a week or so to complete. Normally, there’s an editor out there, waiting for the next chapter. This time, there isn’t. It’s just me. I’m the author, the editor, and production person, and the publisher.

No one — except me — will know if I slack off and put this project aside.

But the worst part about it is the complete uncertainty. When I write for another publisher, I get an advance on royalties. If the book doesn’t sell well, they don’t take that advance away. In other words, I’m compensated for my work no matter what.

Not so with self-publishing. You only get paid when your work sells.

So I could be working my ass off on a book that no one will buy. A book I’ll never make money on.

It’s a terrible gamble, one that nags at me. In the back of my mind, I’m constantly wondering if I’m wasting my time.

But to help prevent me from slacking off, I’ve publicly announced the book — not only here but on a variety of other places. I’ve had potential readers contact me, telling me that they’re waiting. They’re motivating me to finish.

So I’ll finish.

And maybe in a few weeks or months, I’ll blog an update to this story to let everyone know what else I’ve learned.