My Computer Setup

Some information about what I consider to be the “perfect setup” for writing books about computers.

I’ve been writing computer how-to books since 1990 (13-1/2 years at this point). I just finished #55 the other day. Do the math and you’ll see that I average about 4 books a year. (My biggest year was 10; my smallest was 1.)

I write all of my own books, with a few exceptions here and there. For example, I didn’t write the Unix or AppleScript chapters of my Mac OS X Visual QuickPro Guides — I lacked the expertise and didn’t have time to learn. I also co-authored two of my books. But other than that, I wrote them all and will continue to do so until I find someone who has skills that meet my standards.

As you might imagine, my writing setup is an important part of what makes me so productive. I like to tell people that I have it “down to a science,” and I think I do. I’m fortunate that I’ve been able to earn enough money over the years to build what I think is the ideal setup.

I have three computers that I work with with when I’m writing a book: my “production machine,” and two “test mules.”

Currently (November 2003), my production machine is a Macintosh G4/866 minitower. It’s about two years old at this point. It has 512K of RAM and a 40GB hard disk. It also has a built-in modem, SuperDrive (that’s a drive than can read and write CDs and DVDs), and Zip drive. It also has all the standard Mac OS ports (USB, FireWire, Ethernet, etc.), as well as a SCSI port, which I thought I’d need but never have used. The computer is connected to a 21-inch Sony monitor and an array of USB and FireWire devices, including a scanner, Epson photo printer, digital camera, graphics tablet, iSight, digital video camera, and iPod (original).

I have two test mules, one for my Mac OS books and one for my Windows books.

My Mac OS test mule is an eMac 800 with a SuperDrive, built-in modem, bunch of RAM and 80GB hard disk. I’m really fond of this machine — it’s a great machine for someone with limited space who doesn’t need a lot of expansion or bells and whistles. And frankly, it’s a lot more “normal” looking than those ridiculous ET-looking iMacs that Apple is selling like crazy. It has a 17-inch monitor and can be hooked up to all the devices I need to write about in my Mac OS X books. It’s about a year old now.

My Windows test mule is a Dell Dimension 933Lr (or something like that). What can I say about it? It’s a Windows PC running Windows XP Home edition. It has a built-in modem and networking card and some kind of Pentium processor. Enough RAM, although I can’t remember how much. And enough hard disk space. It’s hooked up to a 17-inch Gateway monitor that I kept from my last Windows test mule, a Gateway PC. I think this Dell is about three years old now.

All of my computers, as well as my LaserJet 2100TN printer, are hooked up to an Ethernet network. They do file, Internet, and printer sharing using the built-in networking tools in Mac OS X and Windows XP.

My Internet connection comes from my old G3/300, which was my last production machine. It’ll soon be my Web/E-mail/DNS server, connected to the Internet with a cable modem. It feeds Internet to my three desktop computers, plus my PowerBook (when it’s added to the network) and Mike’s Sony Vaio (when he’s in town).

Here’s how it works. Suppose I’m writing a book about Mac OS X. I fire up the eMac test mule, reformat the hard disk, and install the Mac OS X software on it. I also install Snapz Pro, which is the best screen shot software out there for Mac OS X. Then I fire up my production G4 and open the file for the chapter I’m revising or the template for the chapter I’m writing from scratch. When I’m writing a Visual QuickStart Guide, I use InDesign 2.0; otherwise, I use Word X. As I work with the software on the eMac, I write about it on the G4. The two machines are sitting right next to each other and I can swivel in my chair to work on one or the other. I take screen shots on the eMac and copy them from the pictures folder, which I’ve opened on the G4, to my manuscript folder. If the screenshots need editing, I do it with Photoshop 7.0. If I’m doing layout, the screenshots get copied into the manuscript file. I add captions and callouts as necessary. Using this technique, I can turn out a completed manuscript page for a revision in as little as 10 minutes, if very little editing is required. For brand new titles, it takes 30 to 60 minutes for a page. On a good day, I can whiz through a chapter in a day or two.

The whole thing works pretty much the same when I’m writing a Windows book, except I use the Dell test mule and don’t reformat the hard disk before starting. I have to use two different screen shot software packages, because neither one does everything I need: Collage Capture and HiJaak Pro. And the shots always need to be touched up a little in Photoshop on the Mac. The process is generally slower, but not by much. Frankly, I don’t like writing Windows books, but my setup doesn’t have that much to do with it. I just don’t like working with Windows.

I believe that some authors write computer books with only one computer. They write, then switch to the program they’re writing about, fiddle around with it, take screen shots, then switch back to the program they’re writing in. (A very well-known author that I’ve often traded stories with confessed to me that he once wrote a book about Windows software by running the software under SoftPC on his Mac. Is he nuts?) With computer prices being well within the realm of affordability these days, there’s no reason an author should subject himself to such abuse. Two computers — one to work on and one to run the software on — are required, along with a network connection between them. I have three because I write about two different platforms.

By the way, if you were to peek into my office these days, you’d find quite a collection of computers. In addition to the G4, eMac, and Dell, you’d find the G3 that will soon be my Web/E-mail/DNS server and the old 8500/180 that’s currently my Web/E-mail/DNS server, still running on an ISDN connection. The 8500 was my production machine before the G3. (Before that was a 7100/66, which my sister now has. Before that was a Mac IIcx, which is long gone.) On my desk, you might also find my 12-inch PowerBook G4, which replaced my iBook SE, which replaced my PowerBook 3400c.

A production Mac lasts me about 2 years, although the G4 will probably last me another year — there’s no reason right now to replace it; it’s doing its job quite well. I replace each production machine with a current model Macintosh that isn’t top-of-the-line, but has enough RAM, speed, and hard disk space to last a few years. Test mules are good for 3 to 4 years. I replace them with low-end models that can run current operating system software and connect to the hardware I need to write about. I usually pump up their RAM enough to ensure that they operate smoothly. Laptops are good for about 3 years; I hope this PowerBook lasts longer because I really like it. My average annual expenditure on computer hardware is about $5,000, which really isn’t bad.

I don’t buy the latest and greatest gadgets unless I need to write about them. The iSight camera is a perfect example. I needed to write about iChat AV, so I bought a compatible camera. My AirPort wireless network, which lives at home when I’m not writing about it, is another good example. I bought it to write about it. Once or twice a year, I disconnect it and bring it to my office, where I reconnect it and write about it. Only one of my computers — the PowerBook — has AirPort networking built in. I don’t mind wires in my office, but its kind of nice to connect to the Internet at home from the kitchen, living room, den, bedroom, or back patio — without needing a really long cord.

The other thing I need to mention is that I don’t spend long hours “playing” with my computers or surfing the ‘Net. I have a life away from my computers that I enjoy. Computers are tools I use to make a living. Although I find them interesting, I think the other things I do with my life are far more interesting and fulfilling. My PowerBook is the only computer I spend non-working hours with. It’s my notebook, my tool for writing. And since I occasionally do that for pleasure, it makes sense to keep it handy, even when I’m not working.

Like right now.

Another Sleepless Night

About my unfortunate sleeping problem.

I can’t sleep.

It’s Tuesday morning, at around 12:30 AM. I’m wide awake, typing on my PowerBook in front of the TV. The TV is off.

I have a weird sleeping problem. I wake up very early — usually around 5 AM — without any assistance from an alarm clock. I can’t even claim that the sun is waking me, because the sun doesn’t rise these days until nearly 7 AM. I go through my morning routine, which includes making coffee for me and scrambled egg for Alex, my parrot, at a leisurely pace. By 7 AM, I’m ready for work.

The day goes quickly. These days, I’ve been starting my day at the local airport, which I kind of manage. My morning guy went back to work as a pilot and I’m looking for a replacement. Until I find one, I’m the morning guy. I work until about noon, getting lots of paperwork done and spending lots of time talking to the people who come in. Then I usually go to my office, where I spend a few hours catching up on the things I neglected while working on my last big book project — in this case, my Mac OS X Panther book. (Next week, I start another book project — Excel 2003 for Windows.) Around 5 PM, I head home. Mike and I have dinner and usually watch something we’ve “tape” on Dish Network’s version of TIVO. Last night, it was an episode of “Choppers” from Discovery Wings and a “Nova” about string theory. (We don’t watch network TV.) By 8 PM, I can barely keep my eyes open. I go to bed.

I’m dead to the world for the first half of any night’s sleep. You could set off a bomb in my kitchen and I don’t think I’d wake up. After that, things are iffy.

On the worst nights — like tonight — I wake up about four to five hours after I’ve fallen asleep and I’m wide awake. Tonight is worse than usual because I still have a cough, so when I woke up, I spent some time coughing, waking up Mike, too. When I’m like this, I can spend at least two hours wasting time watching TV, reading, or writing. Then, if I’m lucky, I can get back to sleep.

Other nights, I’ll just wake up and snooze and wake up and snooze for the rest of the night. Or I’ll just sleep lightly and wake to the slightest outside sound: dogs barking, coyotes howling, wind, etc. Or be kept awake by the sound of Mike breathing. Since I can’t get him to stop doing that, I’m often in a semi awake stage for hours. These nights are particularly bad if I have a lot on my mind. Then these thoughts parading through my head make it impossible to sleep.

Of course, other nights, I’ll sleep right through.

The sleepless nights usually come in groups. They might be triggered by the moon or by some internal clock that my body keeps winding. So I’ll have a week or more of sleepless nights. Then, one night I’ll sleep right through and wake feeling very pleased and surprised. For a while, the sleepless nights went on for months. It got to the point where I couldn’t remember the last time I’d had a good night’s sleep. Then, suddenly, I could sleep straight through again. I was extremely pleased. The thought of never sleeping well again wasn’t sitting well with me.

I don’t believe in taking medicine to help me sleep — unless, of course, I have a cold. I’m a firm believer that when you’re sick, sleep is extremely important. If you don’t get sleep, you won’t get better. So whenever I’m sick, I purposely take over-the-counter remedies that include sleeping aids. Of course, they seldom work because I’m sick and too busy coughing or fighting a runny nose to sleep.

Anyway, tonight is one of those nights. I just spent 20 minutes writing this, sitting on the sofa with my legs tucked up under me and my laptop on my lap. I’ll write something else during the next hour or so. By then, I should be ready to get back to sleep.

I hope.

Flashback: February 6, 2002

I take Mike’s cousin Ricky to a real ghost town.

Swansea is a ghost town about 60 miles west of Wickenburg. Located on a dirt road in the middle of nowhere (or as close to there as you can get), it takes about 3 hours to reach the place by car. But it takes only 40 minutes by helicopter.

Mike’s cousin Ricky was in town on one of his annual visits. (He doesn’t come annually anymore and I’m not sure why.) Mike had to work and I needed to play. So I took Ricky to Swansea in Three-Niner-Lima.

We landed on the site of what had been the mine manager’s house. The area was flat, covered with the same fine gravel that seems to cover about 90% of Arizona’s desert. The town was deserted — at least I don’t remember anyone being around.

Swansea
Ricky stands near Three-Niner-Lima, on the site of the mine manager’s house.

We explored the town for about an hour. I’d been there before and although I found it interesting, Ricky really seemed to enjoy it. The town has quite a few buildings, many of which have enough left of them to explore. BLM, which owns the townsite, has a walking tour, with numbered stops, and a brochure that explains a lot. It really is worth seeing, but whether it’s worth a total of 6 hours spent in a car, most of which is on dirt roads, is debatable. Having the helicopter for transportation really makes places like this much more accessible.

Ricky at the Wheel
I don’t know why, but I like this photo of Ricky behind the wheel of a desert wreck.

This year, if Ricky shows up, I’ll take him someplace new. I have a few ideas for places to explore.

Finished “Mac OS X 10.3 Panther: Visual QuickStart Guide”

Thoughts and insights on a tough revision and the computer book publishing industry.

Mac OS X 10.3 Panther: Visual QuickStart GuideMy last entry was pretty depressing. I was under a lot of stress to get the book done. Now that it’s done and the stress is gone, I’m feeling much better. The book is nothing short of a masterpiece, if I do say so myself, and I’m extremely pleased with it. We (Peachpit Press and I) got a lot of feedback from readers about previous editions. It seemed that my VQS wasn’t considered “good value for the money” because it didn’t have as many pages as other competing books. What most people didn’t consider was that VQSes are traditionally short (around 300 pages). Mine was actually long at about 400 pages. And it was considerably cheaper than the other books. But I guess if you calculated price per page, I probably fell a bit short of the competition. And I can’t deny that buying two books (a VQS and a VQP) does cost readers more money. In defense of Peachpit, the idea behind that strategy is that not all readers need all that information and we could provide affordable books tailored to two markets. But that’s not how reviewers saw the situation.

That said, we decided to combine the two books into one title. The resulting “Mac OS X 10.3 Panther: Visual QuickStart Guide” is about 670 pages long and features 20 chapters and over 2,000 screen shots. Topic range from the most basic basics (like how to point and click) to Unix commands. The price tag is an extremely competitive $29.95 US, making it a very good value. If this book doesn’t please readers, I don’t think any book will.

Writing the book was a bit of a challenge. First, there was the merging of the content from two books. What do we include? What do we exclude? Not much. The biggest casualty was the AppleScript chapter written by Ethan Wilde, which was replaced by an AppleScript basics section in the Applications chapter. (Those interested in AppleScript really ought to buy Ethan’s book!) Almost everything else that was in my Mac OS X 10.2 VQS and VQP remained in this edition.

Of course, everything has been updated for Mac OS X 10.3 Panther. That was the second challenge. Not just the update, but merging information about new features into existing chapters. Where do we discuss each new feature? Chapter 4, which is available as an excerpt from my Web site , got quite a few new pages. So did the i-Applications chapter, which was expanded to cover iCal and iSync (neither of which was available when I wrote the Mac OS X 10.2 VQS last year). The only chapter that got trimmed down a bit was the installation chapter. I cut out the info about installing Mac OS 9.2, since that information appears in the Classic Environment chapter.

There was a lot of pressure to finish the book on a timely basis. Timing is everything in the computer book publishing world and when a hot new product hits the market, publishers want their books out first. Trouble is, authors have to work with beta software, which often changes on a weekly (if not daily) basis to get the book done timely. Mac OS X 10.3’s beta software was available for about two months before the software was finally released. But the beta software changed. Any author who wrote about early versions of the beta wrote some stuff that isn’t right.

Want some examples? The first beta or two included a Print command under the Finder’s File menu. That command disappeared before I could try it out. Those first betas excluded a Favorites folder in the Sidebar. Sometime in the middle of the beta process, the Favorites folder reappeared. Then, near the end, it disappeared again. It was almost as if Apple wanted to kill favorites, thought they would get a lot of negative feedback, and then decided “to hell with the bad feedback” and killed it. (But favorites aren’t really gone, as you’ll discover when you read my book.) Icons changed, too. Internet Connect’s new icon didn’t appear until halfway through the beta process. Any screenshot of that icon taken before the beginning of October will be wrong.

So here’s the situation: publishers want the book written quickly. Once the book is written, it has to be laid out, proofed, edited, and printed. For most publishers, this is where time is lost. From the moment the author hands over the last manuscript chapter and TIFF files to the time the book appears in print, two or more months may have gone by. So do the calendar math: if the author waits until Gold Master of the software — on or around October 15 in this case — to finalize the draft manuscript, the book can’t possibly appear in stores until December 15. So what do authors do? Under pressure from publishers, they finalize before Gold Master. As a result, their books contain inaccuracies.

Peachpit and I don’t work this way. We have a remarkable arrangement. I do layout as I write, so I submit fully laid out pages as I work. My editors mark up this draft manuscript and I update pages as the software is changed and I get edits. As a result, when the software went Gold Master, we already had fully laid out pages for about 3/4 of the book. I wrote and laid out the rest the following week. This made it possible to send our completely accurate 650+ page book to the printer only three days after the software’s release date. I expect to hold a copy of the finished book in my hands by November 14 — just three weeks after the software’s release.

Any book that makes it to stores before mine can’t possibly be based on final Mac OS X 10.3 software. It’s just impossible. And that’s not an author’s fault. It’s the fault of publishers who don’t trust their authors to do layout. Peachpit trusts me and I don’t let them down.

Next on the agenda, Excel 2003 for Windows: Visual QuickStart Guide. Another revision — but this one should be a piece of cake.

On writing Mac OS Visual QuickStart Guides

Sometimes I feel like a machine.

Pardon me, but I’m about 2/3 of the way through the largest Visual QuickStart Guide I’ve ever written. This is book #55 and the sixth or seventh (I’ve lost count) edition of my bestselling Mac OS VQS for Peachpit Press.

The first edition covered Mac OS 8, years ago, and it was an instant bestseller. People were hungry for books about the new Mac OS software and mine was the only book available at Macworld Expo (although in limited quantities) when the software went on sale. It was three weeks before the second book came out. That was a nice competitive advantage.

The book went through some changes throughout the year. It got fatter and fatter with every edition until we decided to split it into two books, a Visual QuickStart Guide (VQS) and a Visual QuickPro Guide (VQP). The VQS got skinny all of a sudden, then started to fatten up again. The Mac OS X 10.2 edition is about 370 pages and the corresponding VQP is about 350.

Simple math should have told me that when we recombined the two books into one big fat VQS, the resulting book would be VERY FAT. I’m estimating about 650 pages right now. I was wondering a while ago why this book was taking me so long. It’s because I’m really writing two books that’ll fit between one set of covers.

And I do feel like a machine. I have the VQS thing down to a science. Two computers, one to work with the software on (an eMac “test mule”) and one to write on (a G4 “production machine”). A network connection dumping screenshots into my production machine. InDesign and Photoshop running all the time. Templates, libraries, style sheets. I can produce a page from scratch in about 30 minutes (if I don’t have to take time to figure out what I’m doing) and can revise a page in about 15. I’m a machine.

And I’m very tired. Burned out. Sick of taking screenshots and laying out captions and callouts.

I start work at 6 or 7 AM and work until I’m done with whatever I’m working on. Sometimes that means working until 6 or 7 PM. That’s a long day. But most days, I quit by 4 PM. Then I go home and try not to think about computers.

But I do admit that I still get a thrill out of seeing a good book in print. A “good book” is a book that I feel that I’ve done my best on. This book will be a good book. Well, at 650+ pages, it’ll probably be a GREAT book. And a real bargain for readers.

More another time. I’m going home.