On Deadlines

The reality of book deadlines — at least the way I’ve learned it.

Miraz confessed to me today that she was a bit anxious about getting our WordPress book done by its deadline. According to the project site she maintains for the book, we have only 18 days left.

I replied via e-mail with my take on deadlines. Here’s a slightly expanded version.

Every book I’ve worked on seems to have at least two or three deadlines:

The Contract Deadline

The contract deadline is the one that’s in the contract. It isn’t necessarily real and is often ignored.

Why? Well that deadline was cooked up to fill a placeholder in the contract template. It may or may not reflect a deadline that is possible.

For example, suppose I signed a contract today for my next Mac OS X book. When will that book be due? No one even knows when the software will be available to write about. Or when the software will be released. So how can someone put a realistic deadline in a contract? They can’t. But they have to put a date in the contract. It’s required. So they guess at a date and put that in. I sign it because I know it isn’t necessarily real and will likely be ignored.

The Editorial Deadline

The editorial deadline is when your editor expects to get the book. It’s based real-life things, like when the software will be available to write about it and how quickly (or slowly) you write.

Although this deadline is often after the deadline in the contract, sometimes it’s sooner. That’s the way it was for my Tiger book.

Sometimes there are multiple deadlines. That’s the deal when I work on my Quicken for Windows book. My editor actually has a spreadsheet that lists all the chapters and they dates they’re due. Sometimes they’re only a day or two apart. I used to follow those deadlines carefully. Now I just churn away at the revision and submit chapters as I finish them. Some come in early, others don’t. But it all gets done on time.

Does your editor tell you this deadline’s date? Sometimes. It depend on the editor.

The Drop-Dead Deadline

The drop dead deadline is the real date the book needs to be done. That date is often tied in with some third party event.

For example, my Peachpit books all have drop-dead deadlines based on printer schedules. Here’s how it works. I work on a book and my editors (editorial and production) get a feel for when the book will be ready to go to the printer. They schedule a printing date. The printer expects to get the files that make up the book by that date. If Peachpit and I miss that date, we’ll miss our printing slot and will have to wait for the next slot. I have a feeling that there’s a financial penalty involved with missing a drop-dead deadline, but fortunately, I’ve never been asked to cough up money.

Does your editor tell you this deadline’s date? Of course not! The book has to be done before that.

The Sad Truth

The sad truth is that most editors don’t expect their authors to meet deadlines because so few do.

I remember my third book (which was my second solo book). I finished the book the day it was due (per the contract) and actually hired a courier to deliver the manuscript to my editor in New York. (I lived in New Jersey at the time.) This was in the days before manuscripts were submitted electronically via e-mail or FTP. Back when they actually expected me to print out two double-spaced copies of the document and I’d send it in a manuscript box. Anyway, my editor was completely shocked to get the manuscript on time.

I, of course, was proud of myself for writing 300 pages in 10 days.

The moral of this story? Don’t sweat the contract deadline and get it done within a reasonable time.

Grand Canyon…Again?

I get yet another good charter.

This has been a good month for Flying M Air. I just booked yet another Grand Canyon charter. And this one goes by way of Meteor Crater.

Meteor CraterThe client called, wanting to know if it were possible to see Meteor Crater and the Grand Canyon in the same day. He was vacationing in Wickenburg with two kids. His son wanted to see Meteor Crater and his daughter wanted to see the Grand Canyon. He was thinking about driving but wisely realized that he’d be spending all day in the car.

Sure it’s possible, I told him. But I had to do some calculations to see what it would cost. It turned out to cost only $200 more than just going to the Grand Canyon.

Sold!

We’ll depart Wickenburg at 9 AM, fly north over Prescott and Sedona to Meteor Crater, circle the crater once or twice, and head northwest to the big ditch. They’ll go into the park for a few hours, then take a helicopter tour with Papillon over the canyon. Then back to the helicopter for a direct flight home. Three hours in the helicopter with me and about 25 minutes in the helicopter with Papillon.

It’ll be nice to take a more scenic route to the GC. I haven’t been over Meteor Crater since last summer.

And frankly, Meteor Crater looks much better from the air than it does from the ground.

Swansea Here We Come!

I finally get my BLM permit for Swansea.

Miners houses at Swansea Town SiteIn December 2004, I applied for a permit to conduct helicopter tours to Swansea Town Site. Swansea is a ghost town in a remote area of the Arizona desert, west of Alamo Lake, south of the Bill Williams River, north of Bouse, and east of Parker. I takes about 3 hours to get there by car — well, by Jeep, since a car can’t make it on the sometimes sandy, sometimes rocky dirt roads — and about 40 minutes to get there by helicopter. The idea was to take day trippers out to the town site, let them walk around with a BLM self-guided walking tour brochure, give them some refreshments when they’re done, and fly them back to Wickenburg. The trip would cost $495 for up to three passengers.

Miners houses at Swansea Town SiteYou might be asking why I need a permit to use public land. BLM, in case you’re not aware, stands for Bureau of Land Management. It’s a part of the Department of the Interior. Of the Federal Government. These are government managed lands that belong to the people. And the people can use them, as long as they follow certain rules. Among those rules are that if you want to make money by operating a tour or anything else on BLM lands, you have to get a permit.

I applied for that permit in December. It cost me $80 that was not refundable and there was no guarantee that I’d get the permit. Talk about gambling!

Of course, I didn’t get any response at all to my application. I followed up in January. That’s when I was told they needed more information, like proposed landing zones. So I took my helicopter, which was brand spanking new at the time, and my GPS, and John and Lorna, and flew out to Swansea. I landed on my preferred landing zone, which was near the middle of town, and walked around taking GPS readings of the places that would work as landing zones. I came up with about seven of them. I also took photos. One photo showed my preferred landing zone, which just happened to have my helicopter in it.

When I got back to my office, I fed the GPS coordinates into my mapping software to produce a topo map with the coordinates on it. I then numbered them in order of preference. I took the photos from the flight, stuck it in an envelope with a cover letter and the map, and sent it to BLM in Lake Havasu.

A few days later I got a message on my voicemail from BLM scolding me for landing at Swansea. It was my understanding that as a private citizen on personal recreation (not for hire), I was allowed to land on BLM land, as long as it wasn’t wilderness area or my landing would cause damage (common sense stuff). So I wrote a letter back to them. They replied grudgingly, in writing, that I was right. It’s one of those letters you keep, if you know what I mean.

Next, they told me they’d have to do an environmental impact study. This irked me for two reasons:

  • The majority of people who come to Swansea do so on ATVs and some of them have no qualms about tearing up the desert with their fat little tires. They don’t care about archeological sites or desert tortoises. Irresponsible. Yet when I land, my vehicle touches the ground in precisely two long places — where my skids touch down — and I don’t damage a thing.
  • This environmental impact study, which I thought was a waste of time and money, would be done with taxpayer dollars. I’m a taxpayer. And it made me wonder how much other wasteful spending BLM did.

But you can’t fight them. You really can’t. So although I voiced my protest and even wrote to my senators and congressmen, I had no choice but to wait.

In actuality, what I did was write off the $80 as a bad investment and swear I’d never send another dime to BLM.

Time passed. The guy who was working my case retired. I really didn’t expect to ever hear from BLM again.

Then, in December, my cell phone rang while I was at the airport putting away the helicopter after a flight. It was a new person from BLM. He introduced himself and said he was working on my application.

“Bad news?” I asked, figuring he was calling to say that it had been turned down.

“Well, no,” he replied, sounding a bit surprised. “At least I don’t think so. We’re almost done with the application and it looks like it will be approved.”

I tried not to sound shocked. He went on to tell me that he’d need BLM listed on my insurance policy as an additional named insured (no problem). We then had a very pleasant conversation about Swansea and what a great place it was. He was very friendly and knowledgeable and a real pleasure to talk to. I wrote his name and phone number down so I could follow up.

Of course, I lost that information. (if you saw my desk, you’d know why.)

Months passed. Then on Thursday of last week, my BLM man called again. He wanted to put the permit in the mail, but needed the insurance. No problem, I assured him. I’d fax it over. He gave me his name and fax number. (Can you believe I lost them again?) Today, I called the office, got the information I needed, and faxed over the insurance. And when I got home from work the permit was in my mailbox.

I still can’t believe it.

Now I know my original contact had warned me that the process could take as much as six months. Well, he really said 180 days. But maybe he meant 16 months? Or 480 days? Because that’s how long it took. The government doesn’t exactly move quickly. (Look at New Orleans after Hurricane Katrina.)

The permit is a simple piece of paper. The letter that came with it has some restrictions that are easy to live with. Only 3 allowed landing zones — none of which is my preferred, but one of which is very good. A maximum visit of 2 hours — as if there will be someone there with a stopwatch to time us. No overnight camping. No more than four people total — that’s all that my helicopter can seat anyway, so it would be impossible to bring more.

My contact told me he needs to chat with me before I start using the permit. i’ll call him on Thursday.

In the meantime, I’m looking forward to adding the Swansea Ghost Town tour to Flying M Air’s Web site.

Some Good Charters

Flying M Air keeps me busy.

As anyone who runs a service business can tell you, work comes in spurts. You can go days or weeks without any customers, then wham! You’re busy with paying work several days or weeks in a row.

That’s how it is with Flying M Air. The months of January and February were a bit disappointing after a very busy December. But suddenly the phone started ringing again. And in less than 10 days, I had four good charter flights.

Sedona

The first, last week, was to Sedona. I like my Sedona flights. The scenery on the way up there and back (I take two different routes to keep it interesting for myself and my passengers) is beautiful and interesting. My passengers always enjoy the flight, especially if they’re not from Arizona and they’ve never seen its varied terrain. I cruise past the red rocks just enough to satisfy their needs to see them but without straying into the flight path of the helicopter tour company based up there.

At the airport, there’s a restaurant (or at least there is now; it’ll be closing soon) where I can grab a bite to eat while waiting for my passengers to do their thing down in the town. Then I hang out in thec terminal and read or write or chat with the FBO guys or helicopter tour guys or airplane charter guys.

My passengers, in the meantime, go down into the town of Sedona for a Jeep tour or shopping or lunch or any combination of those. They’re usually down there for about 3 hours and I include that waiting time in my price. When they return, I’m ready to go and we head back to our starting point. That’s usually Wickenburg, like it was last week, but I can do the tour from any airport in the Phoenix area. The great thing for the passengers is that they get a wonderful scenic flight lasting 90 to 120 minutes total (depending on where they started from) and they get to “do” Sedona in less than a day. When you’re on vacation based in Phoenix or Scottsdale or Wickenburg, that’s a big deal. My flight saves them the 2-3 hours each way it would take to drive and they still get back to their hotels in time for dinner.

My passengers last week were from Maryland, on vacation in Wickenburg. I set them up with a Jeep tour with the Pink Jeep Tour Company, the big outfit based in Sedona. They had lunch at the airport restaurant before returning to the helicopter for the flight back. They were a nice couple — heck, all my passengers are nice people — and they really enjoyed their day. That’s a bonus for me. And when we landed, they even gave me a tip. Woo-hoo!

Photo Shoot at the Proving Grounds

I’d just left the airport on Wednesday morning, ready to dig into a full day of work at my office, when my cell phone rang. A local contractor was looking for a helicopter to fly a photographer over a job he’d just finished at a local car manufacturer’s proving grounds. Was I available?

I wanted the work, but I wanted to get something done on the WordPress book I’m writing with Miraz. So I told him I was busy until 2 PM and could go then. He said he’d call me back. He did, a while later, and we scheduled the flight for 2.

Keep in mind here that I don’t keep my helicopter out on the ramp, all pre-flighted and ready to go. I keep it in the hangar and normally do most of my preflight work in the hangar (out of the wind or sun) before I drag it out, fuel it up, and park it on the ramp for departure. If everything goes well, I can do all this in about 30 minutes. But I like to allow 45-60 minutes, just in case something doesn’t go smoothly. That meant I needed to be at the airport at 1 PM.

I finished up early and waited for my passengers. They were two men, neither of which had been in a helicopter before. I gave the one with the camera the big option: door on or door off?

“What do most photographers do?” he asked.

“If they’re serious about the photos coming out good, they take the door off. Otherwise, they leave the door on and there’s some reflective glare in some of the photos.”

Door off.

I gave them their preflight briefing and loaded them onboard. Even though they were both pretty good sized men, I put them on the same side of the helicopter. This way, they’d have the same view, which I’d put on their side. It’s nearly impossible to load an R44 out of CG (center of gravity), so I wasn’t worried about that.

One of the passengers had drawn a map of where the proving grounds were. Trouble is, he drew it upside-down, so south was up, and I had to hold it upside down to make sense of it. I thought they wanted the proving grounds just south of Vulture Peak, but it turns out the place they wanted was farther east, near Grand Avenue. We found the place pretty quickly and I settled in for some slow circles around the area at about 500 feet.

There were three objects of the photography shoot. One was a huge skid pad — a big rectangular area, paved smoothly with asphalt. The pad would be filled with water and the cars would skid around on it. Another was a water line that ran from the skid pad to a well. The line was underground, so we expected to just see the disturbed earth over it. We had some trouble finding it because we were told it rand east-west when in fact it ran northeast-southwest right alongside an existing drag strip-like road. The final target was a dirt “hauling road” that ran alongside the edge of the property.

The photographer had a digital camera with 200 shots available and he took dozens of photos. It’s amazing what digital cameras can do. You can take anyone capable of pressing a shutter button, bring him to a place where he needs to take pictures, and let him take 200 shots. Some of them have to be good and a few have to be perfect. It’s just a matter of playing the percentages.

While we flew around and around, the cars below us were taking interest. A lot of the proving grounds in the area have cars that aren’t in production yet. Car magazines use helicopters to get spy photos. (Hey, Motor Trend, I’m available!) So when there are new cars out there, they tend to get under cover when a helicopter flies over. This is taken to a science at some proving grounds.

I pretty much ignored what was going on below me, being more interested in the F-16s that occasionally flew by. I was at the edge of the Luke Air Force Base jet training area and glad those guys had me on radar. But we were the only things flying that day — winds were gusting to 25 knots and all the other pilots were staying on the ground.

When we finished up at the proving grounds, we headed back to Wickenburg to take some photos of various houses and other things in town. We landed and I shut down. The whole job had taken less than an hour.

Grand Canyon

I also do Grand Canyon flights out of Wickenburg and the Phoenix area and I did one on Thursday. Like the Sedona flights, they save the passengers lots of driving time — at least 3 hours each way. But unlike the Sedona flights, the terrain we fly over each way is pretty boring, consisting mostly of high desert, open range with dry grass, stubby trees, and the occaisional group of cows.

I’d flown these passengers before. They were a couple from the Toronto, Canada area and they were very pleasant and well-traveled. The husband was in love with helicopter flight and used helicopters for all kinds of things. The wife was a bit nervous about flying, although not too nervous to let it spoil her trip. I’d taken them to Sedona a few months before and I’m already booked to fly them from Wickenburg to Sky Harbor Airport in Phoenix on Tuesday.

When we got up to the Grand Canyon Airport, the wind was howling and there was snow on the ground. It was cold. I called Papillon, who I’d booked a flight with for my passengers, to get a shuttle to take us from the main terminal to their terminal. It was walking distance, but not exactly close. It turned out that they’d lost my reservation and the long flight I’d booked them for wasn’t being done anymore because of weather on east side of the canyon. The only thing left was the short flight.

I looked across the street at Grand Canyon Helicopters, which is owned by Papillon but flies newer, nicer equipment, and asked the guy to book them on a flight over there. Then we walked over and I waited around until they got on board. I was happy to see them both get front seats next to Ron, a pilot I knew from my Papillon days.

Then, while they took their tour, I went back to Zero-Mike-Lima to retrieve my purse and place a fuel order. I called for a shuttle into the park when I got back to Grand Canyon Helicopters’ terminal. I chatted with the folks there — it’s true, I’ll talk to anyone — and was waiting when their flight returned. They’d enjoyed it and only wished it was longer. I wish it was, too — I know they would have enjoyed the other flight more. But what could we do?

In case you’re wondering why I didn’t take them over the canyon, it’s easy: I can’t. The Grand Canyon airspace is heavily controlled and I’d have to fly over at 10,500 and 11,500 feet (depending on direction). Although my helicopter can fly at 12,000 feet, anything over 9,000 sets up nasty vibrations that I just don’t like. The helicopter tour operators there — Papillon, Grand Canyon Helicopters, and Maverick — have special permits for conducting flights at 7,500 feet. That’s the altitude to fly the canyon. (And if you’re ever at the canyon, take a helicopter tour. It’s costly, but it’s an experience you’re not likely to ever forget.)

The shuttle arrived not long after they returned and it took us into the park. I had him drop us off at El Tovar Hotel, right on the rim. I told my passengers what they could do and see in a few hours. They invited me to join them for lunch and I agreed. We had a nice lunch at El Tovar, then split up. They walked down the rim path toward Bright Angel Lodge. I hung around El Tovar’s lobby for a while, then went out for a short walk. I was back in the lobby when they returned.

Grand Canyon in March

The Grand Canyon right after a snowfall.

They’d had a nice walk and had stopped into a few shops, including Hopi House, and the Fred Harvey museum in Bright Angel Lodge. We took the shuttle back to the airport. It took a long time to warm up the helicopter in the wind, which was now gusting to 22 knots, but we finally had the engine warmed up enough to depart. I was the only pilot on the radio. We took off to the south. I showed them our Howard Mesa property on the way, skirted around a controlled burn in Williams, and flew directly back to Wickenburg. It wasn’t an exciting flight but we were lucky that the wind was mostly out of the west, so it didn’t slow us down too much. We were back at the airport by 4:30 PM.

Golf Course Photo Shoot

The call came as Mike and I were preparing to go out to dinner on Thursday night. The woman was uncertain, as if she thought she was on a mission she’d never accomplish. Did I have a helicopter available to take a photographer around a golf course in Peoria the next day?

I saw another day of WordPress book work slipping away. “What time?” I asked.

“About ten?”

I told her I could do it and she gave me her contact information. She said the photographer might call to finalize the pick up location. She wanted me to land on the golf course, but didn’t have GPS coordinates for the landing zone and I’d never seen the golf course from the air — I usually don’t fly over there.

The photographer called a while later. She asked if we could do it earlier, like around 9:30. I told her we could. We talked some more. She said she wanted to get an early start, like maybe around 9 AM. I told her that was fine. We talked some more. She said she liked working early in the morning. Could I come earlier?

“What time do you want me?” I asked. I had already crossed out the time twice on the calendar and it was beginning to look pretty messy.

“Well how about around 8 AM? Or maybe a quarter to eight?”

“Seven forty-five?” I asked.

“Well, yes,” she said almost uncertainly. “Around a quarter to eight.” She made it sound as if that was a different time than seven forty-five.

We agreed to meet at Turf Soaring School, a small private airport that caters to gliders and ultralights. It should be easy for her to find and it should be near the golf course.

I got to the airport at 6:30 AM the next morning and pulled my helicopter out just as it was getting light. There was a big cloud on the horizon and the sun poked through it long enough to turn its edges golden. I wondered if the cloud would ruin her photos.

I fueled up, started up, warmed up, and took off. It was a quick flight, less than 20 minutes. I flew under that cloud I’d seen — evidently, it was a lot lower and smaller than it looked — and there was nothing but clear skies ahead. I landed at Turf, shut down, listened to a voicemail message on my cell phone from the photographer, and got out. I was just removing the front passenger door when the photographer drove up on the cross runway. I don’t think she realized it was a runway. It was dirt and not very well maintained.

We introduced ourselves and I told her where to park. Then I walked over and waited while she reformatted some cards for her digital camera. She had a huge bag of photographic equipment, almost all Nikon stuff. She told me how she’d gotten it cheap (or maybe for free) and dropped a few names of celebrities. Name dropping normally turns me off, but I wasn’t bothered too much. It was probably standard procedure in the circles she moved in. Not having other names to drop back, I kept quiet. (Really.)

We took off. The golf course was literally 5 minutes away. What followed was about a half hour of out of ground effect (OGE) hovering all over the golf course. Fortunately, houses hadn’t been built there yet, so I wasn’t endangering anyone on the ground. At one point, however, we moved close to the neighboring development of Trilogy and I saw people coming out of their homes to watch. I wondered whether the FAA would be calling later with complaints. I had nothing to worry about — I wasn’t hovering over anyone’s house — but people tend to exaggerate things to make their cases stronger when complaining.

It was a challenging flight for me. Lots of OGE hovering with a tail wind. But Zero-Mike-Lima and I were up to the challenge. That helicopter has all the power in the world with just two people on board. A few times, right after getting into a hover in the right spot, the wind would kick us from behind. I’d kick back with the pedals and get us stablized quickly.

The photograher, at one point, said, “You’re a great pilot.” At first, I thought she was just saying that to make me feel good. After all, who was I? Some Wickenburg-based pilot who didn’t even have any names to drop in a name-dropping conversation. But when she said it again and again, I started to think she might mean it. She did this kind of work with helicopter pilots all over the world. Although I don’t think I was the best, it was good to know I wasn’t the worst. In other words, I didn’t stink.

The golf course, by the way, was beautiful. Although I hate the idea of tearing up the natural desert to plant grass that soaks up our most precious resource here — water — I do admit that these desert golf course designers make glorious landscapes. This was one of the nicest I’d ever seen.

We finished up and flew back to Turf. The photographer told me that from now on, when she did aerial photography in Arizona, she’d use me. Of course, she lives in Monterey, CA, so I don’t know how often that would be. Better not quit my day job.

The Feast

That was the recent feast in my feast or famine cycle. With another two flights already scheduled for Tuesday, it has the potential to continue for a while. I hope so. Summer is dead time here and I’m not sure if that cherry drying gig will work out.

Drying Cherries with the Big Fan

I get a call from someone looking for cherry-drying pilots.

I’ve been swamped with work lately, trying to get my Web sites back in order after a catastrophic hard disk crash, and I haven’t had time to write any new blog entries. But don’t think I haven’t been busy doing stuff worth writing about. I have. But yesterday I promised Miraz I’d write about the cherry drying gig, so I’ll start catching up with that.

I was sittling in the room we call the Library at home the other night, using my PowerBook to work on the new LangerBooks.com (more on that in another blog), when my cell phone rang. My office phone is automatically forwarded to my cell phone when I’m not in the office so I don’t miss any business calls.

It was a guy named Erik from Washington state. He runs a helicopter operation up there and uses an R44 Astro. That looks like my helicopter but is an older model without hydraulics and with the non-fuel injected engine. A great ship for operating at lower elevations and for doing the kind of work he does.

What does he do? Well the thing he called me about was drying cherry trees. It seems that in June, the cherry crop is vulnerable to damage caused by rain and moisture sitting on the trees or the cherries or something. Local cherry farmers hire helicopter pilots to hover over the trees after a rain to dry the water off before it can damage the crop.

According to Erik, an R44 can dry 40 acres of cherry trees in an hour.

The work does not sound exciting. When called into action, the pilot has 2 hours to get to the orchard he’s assigned to. He then goes into a hover about 3 feet over the tree tops and proceeds to move down the rows at a blinding speed of 2-3 miles per hour.

The only thing making the work more challenging than wind (which I assume must enter the picture somewhere) is wires. Evidently, the fields have wires running across them. Last year two helicopter pilots managed to tangle their ships up in them. Although I was taught that wires = death, I guess you don’t die if you’re only 12 feet off the ground. The pilots were okay but the helicopters weren’t. And I guess they lost a few trees, too.

Erik had found my contact information in an HAI (Helicopter Association International) message board where I’d advertised that I was available, with a Raven II, for short term and seasonal work. I put that message in last year and he just found it. The only other call I got was from someone who wanted to buy my helicopter.

The pay was certainly acceptable — even the standby pay — and there was no telling how much I’d fly during the 6 to 8 weeks I’d be at the job site. There were just two problems: my helicopter is almost too nice to do this kind of utility work and my current insurance company does not provide any coverage for crop work. Although Erik said he might have a spare Astro for me to fly, I figured it would be a good idea to look into insurance, so I started a dialog with a local aviation insurance guy. Hopefully, he’ll give me some good news.

Of course, I didn’t get the job, at least not yet. Erik is still putting out feelers, seeing what his options are before he bids the job. But I’m definitely interested. I’m always interested in doing something different, and this certainly seems to fit the bill.

And I wouldn’t mind spending a month or two in Washington state.