Digg and the HD DVD Key

A few thoughts about the recent goings on at Digg and elsewhere.

Last week, the hexadecimal key code that is used for copy protection on HD DVDs appeared in a blog. The key code is a 16-digit string of two-digit numbers and letters — if you spend more than an hour a day on the Web, you must have seen it by now. I won’t repeat it here because, frankly, I don’t have to. It’s easy enough to find online. Just Google HD DVD Key.

And that brings up the main point of this post: the so-called Steisand Effect. In 2002, Barbra Streisand sued a photographer who included a photo of her Malibu estate on the Web. He was doing an aerial photography research project about coastal erosion and the photo was one of hundreds of others that were published on the Web. In the publicity that followed, the photo was copied and reproduced thousands of times all over the Web. If Ms. Streisand had just kept quiet about the whole thing, it probably would have gone unnoticed. Instead, the information she wanted removed spread like a virus and received a huge amount of publicity, thus becoming far more known than she wanted.

And, of course, she had this effect named after her, which further brings up the subject (and photo links) every time someone else tries to suppress information on the Web.

That’s what happened with this HD DVD key. It appeared on a blog and someone dugg it. It soon got lots of diggs. The folks at Digg, acting on a cease and desist order (or rumor that they were about to get one) decided to be proactive and remove the references on Digg. Digg users saw this as censorship and immediately went nuts, posting more blog articles and references to the offensive key code — many of which used the code in the post title. When the Streisand Effect entry was updated on Wikipedia (yesterday, perhaps), the updater noted that there were currently more than 280,000 references to the code, a song, and multiple domain names with variations on the code.

Grant Robertson‘s post on DownloadSquad.com, “HD DVD Key Fiasco is an Example of 21st Century Digital Revolt” said it best:

As Joe Rogan’s character on Newsradio once quite accurately quipped, “Dude, you can’t take something off the Internet.. that’s like trying to take pee out of a swimming pool.” The content providers have attempted to do exactly that, remove pee from the proverbial swimming pool that is the Internet and, as we’ve witnessed so many times before, they’ve failed miserably.

If the AACS Licensing Authority would have kept out of this, the code probably would have come and gone like most material on the Web — within a few days. Instead, the 16-digit number has become “the most famous number on the Web” and is everywhere. What’s worse is that while a week ago, only a few hackers might have known what to do with it to unlock or remove protection from HD DVDs, now it’s likely that someone will go through the bother of writing a software program that does the work for everyone. If that software isn’t already out, I expect it to appear any day now. And I’m sure its location will be dugg so everyone knows about it.

What can we — and others — learn about this? With the Web, nothing is private. If information can be known, it will be known on the Web. But it can remain obscure if — and only if — the owner of the information does nothing to hide it.

What should the AACS Licensing Authority have done? Quietly recall the key code and start using a new one. Or, better yet, just ignore the whole thing. Millions of people would not have known about it at all if AACS had done nothing.

But what this also brings to light is the public’s feelings about DRM. Consumers don’t want it. And now consumers are starting to fight back.

How to Report Spam Search Results to Google

When search results include spam, we all suffer.

Ever conduct a Google search, only to find that one of the top (non-sponsored) search results has no real value as far as your search criteria is concerned? In other words, the owner or Webmaster on the site has manipulated site content so it appears as a top search result but really has nothing to do with what you’re looking for?

That search result is considered spam by the folks at Google, and they want to stop it as much as we do.

What Google Says

From Google’s Report a Spam Result page:

We work hard to return the most relevant results for every search we conduct. To that end, we encourage site managers to make their content straightforward and easily understood by users and search engines alike. Unfortunately, not all websites have users’ best interests at heart. Trying to deceive (spam) our web crawler by means of hidden text, deceptive cloaking or doorway pages compromises the quality of our results and degrades the search experience for everyone.

We think that’s a bad thing, and so we request that, if your Google search returns a result that you suspect is spam, you please let us know by using this form. We thoroughly investigate every report of deceptive practices and take appropriate action when we uncover genuine abuse. In especially egregious cases, we will remove spammers from our index immediately, so they don’t show up in search results at all. At a minimum we’ll use the data from each spam report to improve our site ranking and filtering algorithms, which, over time, should increase the quality of our results.

Here’s what you can do to help

  1. Report a Spam ResultVisit www.google.com/ contact/ spamreport.html and scroll down to the Report a Spam Result form.
  2. In the Exact query box, paste in the contents of the Google Search box.
  3. In the Resulting Google page box, paste in the contents of the address box for the Google Search results page.
  4. In the Specific web page or site box, paste in the contents of the address box after clicking the link to the spam page.
  5. Turn on all the check boxes that apply.
  6. Use the Additional Details box to explain why you consider the result to be spam or what you were looking for and why the page/site doesn’t deliver what you expected.
  7. Click Submit.

It’ll only take a few minutes and, if enough people do this, we can really make a difference.


More on Twitter

Frivolous and a waste of time, but kind of cool, too.

According to Wikipedia, Twitter is

a social networking and micro-blogging service that allows users to send “updates” (text-based posts, up to 140 characters long) via SMS, instant messaging, the Twitter website, or an application such as Twitterrific.

Some More Details

Here’s how it works.

You join Twitter by signing up for a free membership.

You can then use the Twitter Web site, an application such as Twitterific (Mac OS only; there must be something out there for Windows users), a Dashboard Widget such as Twitterlex or Twidget (Mac OS only), SMS, or instant messaging to compose a 140-character-or-less mini blog post — referred to as a tweet — and post it to the Twitter service.

Your tweet goes into the Twitter public timeline (shown below), a constantly updated listing of recent tweets that changes so frequently, you probably won’t see your tweet appear because by the time you refresh the page, 20 or 30 other Twitter users have posted their tweets, thus pushing yours off the page. Much of what does appear is pretty boring. Some of it is clearly promotional or self-promotional. Some of it is in languages other than English.) And, of course, there’s the usual low-level chat mentality of posting nonsense apparently in an effort to fill bandwidth with inane chatter.

The Twitter Public Timeline

So, in short, Twitter enables you to broadcast, to the world, what you’re doing at that very moment or, if you’re not doing anything worth talking about, whatever message you want to broadcast. But very few people are likely to see it, so it’s a lot like shouting out of a helicopter window while flying over the Pacific Ocean — pretty much a waste of communication effort.

Follow the Tweets of your Friends

TwitterificFortunately, there is a way to weed out the stuff you don’t want to see and to concentrate on the stuff you do want to see. Just create a network of “friends” and people you “follow.” As you find other Twitter members you’re interested in, you add them as friends. Then, when you view your Twitter home page or use an application like Twitterific (shown here) to keep up to date, you only see the tweets from the people you care about.

My only problem is, either the people I care about don’t use Twitter or, if they do, I don’t know their Twitter User IDs so I can’t add them as friends. This is probably because I’m not hip — a situation I’m quite used to, since I’ve been dealing with it my entire life.

Put Your Tweets on Your Blog or Site

Twitter BadgeA cool feature of Twitter is the ability to add a Twitter badge to your Web site or blog. You can see my Twitter badge (if it’s still online when you read this) in the navigation bar on the Home page of my Web site. Here’s a screen shot of it, just in case I removed it. (I’m so fickle about features on my site.)

You can modify the color of the badge, but not much else. I think the badge is too big for the 140 characters allowed, given the microscopic font size. I was unable to tweak it for the appearance I wanted. What’s nice is that it includes a link to my Twitter page for people who care about me to follow me. I don’t think anyone has yet. That doesn’t surprise me, given that I’m not hip.

By the way, adding the badge to your site is pretty easy. Follow the link to Badges, set options as desired, then copy the resulting code and paste it into your site or blog where you want it to appear. It automatically shows your most recent tweet when the page is loaded.

Similar Services

I first heard about Twitter on the TWiT (no relation) podcast. (TWiT is short for This Week in Tech and it’s hosted by Leo Laporte. Since raving about it on a show, Leo has since switched to rival service Jaiku. I don’t know anything about Jaiku (yet) and am too busy today to explore it. But you can expect an article about it in the future.

Who knows? It might be a better solution for folks with hipness deficiencies.

Looking for other Twitters

If you’re a regular reader of this blog and maintain a Twit account, I welcome you to promote it in the comments for this site. I’ll check out your tweets and may add you to my list of “friends.” (Whoo-hoo!)

Would also be interested in reading your impressions of the Twitter service or competing services. Use the Comments link.

Blogging Courtesy

Why I think people should use some common courtesy on the Web.

Maybe I’m old fashioned or naive, but when I visit someone’s blog and read what they have to say, I would never consider posting a nasty comment that belittles or insults the author or another commenter.

But apparently, I’m among the minority. People will say anything they like in the comments, no matter how rude or crude it is. They use foul language, they insult the author of a post in no uncertain terms, they do their best to make it clear to other readers just how stupid they think the post’s author or another commenter is. I believe they do this for kicks and to make themselves seem more important. But what they really do is show how little self control and maturity they have.

Your Blog is Your Living Room

Here’s how I see it: A person’s blog is like their living room. By putting it on the Web, they’re opening the door for visitors. They share their opinions in their blog posts. They open comments to get feedback from visitors, to start discussions about the topic. Visitors can come and go as they please, they can participate in discussions by posting comments, they can share their insight to add value and help others learn or see another point of view.

I would no sooner post an insulting comment or perpetuate a heated argument in a blog than insult my host in his home.

If I read something in a blog that I don’t agree with and I want to comment to present my point of view, I’ll word my comment carefully as not to be insulting. This is how mature, educated people start discussions, the way ideas are shared in a friendly, non-offensive environment. This is how we learn from each other.

(A perfect example on this blog is the incredible string of informative comments for the post “Podcast Playlists No Longer Play Continuously.” I posted my solution to a problem and dozens of other people came forward with their comments and solutions. We all learned from this.)

If I find something in a blog so offensive that it makes me angry, I will simply stop reading that blog. Let’s face it: there are millions of blogs out there. Why should I waste my time reading the ones I don’t learn from or enjoy?

Bloggers Have a Responsibility

Bloggers, of course, have a responsibility. Allowing rude, insulting, and offensive comments to remain on their blog only invites more of the same. It’s like allowing the riffraff of the Web to take over your living room.

There’s been a lot of talk lately about at least one female blogger being threatened on her blog, in other blogs, and by e-mail. The threats are nasty and explicit, and to an intelligent person, would seem to be the work of deranged minds. They’re certainly not funny and, if taken seriously by the authorities, would probably lead to arrests.

My question is: how could a blogger consider himself responsible to the blogging community by allowing such comments to appear and remain on his blog?

The comment feature allows moderation. It makes it possible to clear offensive comments from a blog — like wiping dog crap off the carpet in your living room.

You might call this censorship. I don’t. I call it keeping things under control, respecting your fellow bloggers and visitors, taking responsibility for what goes on in your living room.

I Keep My Living Room Clean

I’ve had offensive comments appear on this blog. Some have been directed at me, others have been directed at other commenters. The comments were removed as soon as I saw them — normally within a few minutes of being posted.

But it bothers me that they appeared in the first place. That people can’t embrace the value of the blogging community and participate in discussions as mature and responsible adults. That they spend more energy typing in verbal abuse than actually thinking about what they’ve read and how it might apply to their lives — or not. That they’re willing to waste more time typing in a nasty comment than just moving on to a Web site that’s more in line with their own personal taste.

One thing’s for sure; their efforts will always be wasted here.

One Good Reason NOT to Put Google Ads at the Top of a Page

Google goes down.

Is it possible? As I write this (April 12, 12:03 PM MST), I cannot view any Google content. That includes Google ads on Web sites and the Google Web site itself.

Sites with Google ads prominently placed at the top are extremely slow to load and, when they finally appear, page design may be messed up. Sites that have no Google references are fine.

This is the first time I’ve ever seen anything like this happen.

Ah, it’s back. The problem lasted for about 5 minutes. Did anyone else notice? We’ll see.