On Mailing Lists

Talk about junk e-mail!

Whew! I just unsubscribed myself to the last e-mail list I was subscribed to.

An e-mail list, if you’re not familiar with the term, is like a topic based mailbox that list subscribers can send messages to. When you send a message to the list, it’s automatically sent in e-mail to everyone on the list. The idea is that you can use a list to get information about a topic from people who might have answers.

The operative word here is “might.” A lot of times, subscribers won’t have an answer but they won’t hestitate to say “I don’t know the answer but wish I did” or “this might be the answer” or “that question is off-topic” or “you should ask that question in this other list, too” or “I just read the answer to that in this other list” or “why the hell do you want to know that?” Then the topic starts expanding in every direction, sprouting more questions and answers, only some of which are vaguely related to the original. Arguments develop with differences of opinion sometimes getting nasty. So one question can generate dozens of e-mail messages that may or may not have any value to the questioner. And if you didn’t ask the question in the first place and don’t care about the answer, it’s even more junk to wade through.

Of course, you can always take a list in “digest” format. That’s when they put a whole day’s worth of messages into one big, fat e-mail. I think it’s worse because you can’t even use a message’s subject line to determine whether it’s something you want to read (or delete).

One of the mail lists I was subscribed to didn’t have a specific topic. It was a strangely quiet list, with no messages for days on end. Once, I thought I’d unsubscribed to it — it was that dead. Then, suddenly, someone would send a message and twenty people would respond to it. Like they were all lurking out there, waiting for someone to make the first move so they could join in the fray.

The really weird thing to me is the amount of time that passes between the original message and the responses. Sometimes it’s as litle as a few minutes! Even in the middle of the night! Like people are sitting at their computer, watching every e-mail delivery, ready to dive in with a response when a message appears. Egads! Get a life!

Another list I belonged to briefly prevented me from posting questions or answers. Even though I was a subscriber, my messages were considered spam. Wow. Hard not to take that personally. I think I lasted about a week. Very frustrating when every time you try to chip in with a little assistance your message gets bounced back at you with a spammer accusation.

Why did I join these lists in the first place? Well, for a while I was feeling a bit isolated. I live in my own little world here in Wickenburg, one that’s very light on high-tech people. Very light. Lighter than the hot air the local “computer experts” spout while they’re pretending to their customers that they know what they’re talking about. I started feeling as if I were missing out on new developments in computer technology. That I lacked a reliable forum for getting answers to computer-related questions. That I had no place to turn to when I needed help.

I heard about a list from a friend and got mildly interested. When one of my editors praised it, I thought I was missing out on something really valuable. I jumped in. With both feet. And the barrage of e-mail began.

I’ve made worse mistakes. But not many lately.

So now I’m off the lists. All of them. My mailboxes are feeling much lighter these days.

I’m back to doing what I’ve been doing for the past few years. When I have a question, I hop on the Web and Google to get the answer.

E-Mail Addresses on Web Sites

Why you shouldn’t include a link to your e-mail address on your Web site.

Many people — including me! — use their Web sites as a kind of global calling card, a way to share information about themselves or their companies with others all over the world. It’s common to want to share your contact information with site visitors — particularly potential customers — so they can contact you. This is often done through the use of a mailto tag. For example, e-mail me! which appears as a clickable e-mail link.

Unfortunately there are people out there who want your e-mail address, people who want to scam you into sending money to Nigeria, advertise their online casinos, sell you prescription drugs, show you their porn sites — the list goes on and on. If you have your e-mail address on any Web site, you probably already get a lot of this spam. That’s because of computer programs that crawl through Web sites and harvest e-mail addresses that are included in the otherwise innocent mailto tag. Heck, they even harvest addresses that aren’t part of a mailto tag, so just including your e-mail address on a Web page without a link can get you on a bulk e-mail list.

So what’s the solution? There are a few.

One popular and easy-to-implement solution is to turn your e-mail address into a text phrase that a site visitor must see and manually type in to use. For example, me@domain.com becomes me at domain dot com or meATdomainDOTcom. You get the idea. Someone who wanted to send you an e-mail message, would be able to figure that out — if he couldn’t, he really shouldn’t be surfing the ‘Net anyway — and manually enter the correct translation in his e-mail program. But e-mail harvesters supposedly can’t figure this out (which I find hard to believe) so the e-mail address isn’t harvested.

Another solution is to use an e-mail obfuscation program. These programs take e-mail addresses and change or insert characters to make them impossible to read. The e-mail addresses look okay on the site — to a person viewing them — and work fine in a mailto link — when used from the Web site. WordPress plugins are available to do this. I don’t use any of them, so I can’t comment on how well they work. But they must be at least a little helpful if they’re available. You can find a few here, on the WordPress Codex.

The solution I use is form-based e-mail. I created a Contact Form with fields for the site visitor to fill out. When the form is submitted, a program processes it and sends it to my e-mail address. Because that address is not on the Web page that includes the form — or on any other Web page, for that matter — e-mail harvesters cannot see it. As a result, I’m able to provide a means of contacting me via e-mail that keeps my e-mail address safe from spammers.

The program I use is called NateMail from MindPalette Software. it’s a free PHP tool that’s easy to install and configure. But what I like best about it is that you can set it up with multiple e-mail addresses. Use a corresponding drop-down list in your form to allow the site visitor to choose the person the e-mail should go to. NateMail directs the message to the correct person. You can see this in action on my other WordPress-based site, wickenburg-az.com, in its Contact Form. If you want a few more features, such as the ability to attach files to an e-mail message, MindPalette offers ProcessForm for only $15.

Other WordPress users are likely to have their own favorite methods of protecting their e-mail addresses from spammers. With luck, a few of them who read this will share their thoughts in the Comments for this post.

One more thing…this doesn’t just apply to WordPress-based sites. It applies to all Web sites. And a contact form tool like NateMail will work with any PHP-compatible Web server.

If you’re already getting spam, using one of these methods won’t stop it. It’ll just keep the situation from getting much worse. Your best bet is to change your e-mail address and protect the new one. In my case, that’s a big pain in the butt — so many people I need to be in touch with have my e-mail address and, worse yet, I often use it as a login for Web sites I visit (which does indeed make the spam situation worse). I’m working on a plan to phase out the bad addresses and replace them with ones that I protect. Until then, I have to rely on the spam-catching features of my ISP and my e-mail software to sort out the bad stuff — currently about 20-40 messages a day — so I don’t have to.

Spam Spam Spam Spam

I get my first spam comment on this site.

One of the features of WordPress is the ability to collect comments on each and every post. The idea here is to foster a sort of community with feedback and additional comments to enhance the original post. I’m looking forward the comments I get on wickenburg-az.com and have already gotten quite a few. I don’t expect to get too many here because no matter how radical the ideas I express are, few people are brave enough to step forward and comment about them. There’s that and the fear that the e-mail address they’re required to enter may be used for spam.

It won’t. I have better things to do with my time than fill other people’s mailbox with junk mail. Heck, I have enough of a time keeping the junk out of mine.

Anyway, comments are commonly used by spammers to insert advertisements and links for something that has little or nothing to do with the post they’re spamming. That’s why I have WordPress set up to require that I review every comment before approving it.

This morning, there was a spam message in there from some kind of online casino. I knew it was spam without clicking the link and I immediately disposed of it. It’s quick and easy: two button clicks and it’s gone.

If spam becomes a problem, there’s a plugin I can install that will prevent it from being automatically entered. The software requires the commenter to enter a code that appears in a graphic onscreen before the comment can be entered. You’ve probably seen things like that on other Web sites; it’s getting more and more common these days. It’s an extra step for the commenter and I’d prefer not to institute it, but I will if I have to.

I think that if we all just ignored all spam and stopped clicking those links they include, spam might go away. But then again, I’m often quite naive about things like this, so I’m probably wrong.

Anyway, please don’t think that I’ll delete a comment that argues a post it’s commenting on. I won’t — unless it’s abusive or libelous. I believe in free speech and this blog is my outlet for exercising mine. You can use it to exercise yours, too. Just don’t get nasty about it, okay?

Snagged the Server!

Another eBay success.

I managed to win an auction for a copy of Mac OS 10.4 Tiger Server Unlimited. Apple sells this for $995; I got it for $449 including shipping. According to the seller, it’s in an unopened box, so it sounds legal to me.

I’m excited about this. I’ve been sitting on the fence about switching to Mac OS X server for about two years now, but my recent dealings with the folks who sell WebSTAR made me decide to take the big step up. I run a bunch of Web sites on the G4 in my office. I also run a FileMaker Pro database Web publishing server, Webcam software, and audio streaming software.

I used to run e-mail there, too, but the IP address I had was somehow linked to a spam account and all my e-mail was getting bounced from the sender as spam. What a hassle that was. So I moved my theflyingm.com domain name to a GoDaddy.com server and use that for e-mail and hosting my podcasting files. Although I now have a different IP address, I think I’ll keep theflyingm.com on GoDaddy’s server. They offer a ton of bandwidth for a very affordable price.

Now, I need to come up with a plan of attack for the new server. I want to take my time about setting it up, so I’ll probably start by moving all the Web sites I host over to GoDaddy.com for a month. Then I’ll set up my new server’s features, step-by-step, and get the Web sites all in place. I’ll “flick the switch” back to my server and, with luck, there won’t be any service interruption at all.

Those of you reading this who don’t know about GoDaddy.com and have a need for domain name registration or Web site hosting should really check them out. They’re affordable and reliable and have excellent free technical support by phone. (E-mail tech support stinks.) They also have a lot of how-to documents on the site to answer the easy questions.

Speaking of how-to documents, I got an answer to my MIME Mapping question that pointed me to a file named .htaccess. A Google search got me the information I needed from the JavaScriptKit Web site’s Web Building Tutorials pages. I think this will be a gold mine of information for me as I work directly with a Unix-based Web server for the first time.

As I work my way through this project, I’ll probably report my progress here and provide detailed how-to information in the companion Web site for my Mac OS books — that’s where most readers interested in this kind of stuff are mostly likely to look for how-to information from me.

Oddly enough, I haven’t felt this excited about a computer project for a long time. I’m really looking forward to the challenge and to learning the new things that’ll make it all work.

Oh, and the good news is that I didn’t win the other hard disk auction.