Only 2% of Web Users Use RSS?

Depressing but not surprising.

A Reuter’s article titled “Untangle the World Wide Web with RSS” by Robert MacMillan explains what RSS is and goes on to discuss why so few people use it:

So, why are so few people using it?

Only 2 percent of online consumers bother, according to Forrester, and more than half of that group is 40 years old or younger.

For starters, the name is deadly for attracting “average” Internet users — people who use the Web and handle e-mail, but quail at inscrutabilities like “service-oriented architecture” and “robust enterprise solutions.”

Then there are the orange buttons you find on Web pages. Clicking one produces a jumble of computer codes. It’s hardly the path to popularity.

I have my own thoughts about this. After all, I’ve only recently developed my own way to use RSS effectively after several false starts with the technology. Here’s what I think (for that it’s worth):

  • Too many feeds have excerpts only, thus requiring you to go to the Web site to read the whole article. I admit that I’m guilty of setting up my feed the same way. (Two reasons: some of my posts are so long that they simply don’t “fit” in a Feedburner feed (which has a limited size) and many of my posts are format-intensive, making them less easy to read/understand in an aggregator window.) I’ve since resolved that issue by using my aggregator as a sort of “index” to new articles, allowing the ones I want to read to load in Firefox in the background while I browse new topics, and reading them when I’m finished browsing. That’s my technique, but it might not work for everyone.
  • Posts aren’t always easy to read in the RSS aggregator window. Much of a site’s formatting is lost — at least in my reader, Endo) and sometimes that formatting helps readability.
  • Not everyone likes to learn how to use new software that might make them more productive. I’m like that. After wasting so much time learning software I wound up not using, I’m very hesitant to learn new software I might not use either. That’s why it took me so long to get an offline blog editor, despite Miraz’s glowing praise about MarsEdit. (I wound up with Ecto; go figure.) And for the record, she was right — how could anyone maintain a WordPress blog without an offline post editor?
  • Some sites have simply too much content. I subscribed to RichardDawkins.net for a full 36 hours before I was overwhelmed with the number of new posts. While I find his area of expertise interesting (atheism), I simply cannot devote that much time to it. This, by the way, is the same reason I don’t subscribe to mailing lists.
  • If you don’t check your RSS aggregator regularly, you can easily be overwhelmed with the number of new articles to review/read. This is what caused my first few false starts. I solved that problem by deleting all of the preprogrammed subscriptions and adding just the ones I found and liked. (Which is why an article I wrote on Monday asked for suggestions.)

And, of course, I agree with the Reuter’s article author that RSS simply isn’t user-friendly enough to attract less experienced computer users. Clicking an RSS link or “orange button” doesn’t subscribe you to anything. It just displays the feed’s source code on the screen. How can that make any newbie comfortable?

But, given time, I think RSS will catch on and attract more users. It has to. With all the content out there, anyone serious about keeping up has to have a good tool to get all the links and summaries in one place. It finally sucked me in.

And, by the way, I now know why I don’t read the news on Reuters.com: they split each article up into so many pages that you spend more time clicking links for the next page than actually reading.

Rewarding Reader Participation

Because reading blogs should not be a spectator sport.

Sometimes I feel as if I’m blogging to myself. I know I’m not — the stats show more than 3,000 page views a week here, which isn’t too shabby. But the people who stop by seem to read (or browse) and hurry on their way without offering any feedback on what they’ve read.

Now everyone has an opinion and I like to think that everyone has additional insight they can share on many topics. That’s what the Comments links are for. So, in an effort to encourage comments from readers, I’ve decided to experiment with a little giveaway.

At January month-end, I’ll give away one of my books to a randomly selected commenter who posted a comment on one of my January 2007 posts. The book is reader’s choice from currently available titles. If this little reward program is successful at getting site visitors to participate with useful, insightful comments, I’ll continue the program for each month with similar rewards.

Keep in mind that this applies to comments posted using the Comments link for a particular post on this site. (Feedback submitted via contact form is not eligible.) The comment must pass muster with our spam prevention software, so if you comment and your comment doesn’t appear within 48 hours, it’s likely that its content was considered spam.

What do you think about this? Don’t keep it to yourself. Use the Comments link.

Tips for Becoming a Good Blogger

From MPDailyFix.com.

Tim Jackson at MPDailyFix.com wrote an article back in November titled “What Does It Mean to Be a ‘Good Blogger’?“that I just stumbled upon. In it, he provides five tips for better blogging. Here they are with my take on them; you should read Tim’s article for his take.

  • Know your topic. You really shouldn’t write authoritatively about a topic when you don’t know enough about the topic to do so. Opinion is one thing, but if it’s based on facts, get the facts straight. That means doing your homework. These days, that’s easy — you’re sitting in front of a computer connected to the Internet, aren’t you? Use Wikipedia, Google, or your favorite search engine to find articles that explain things you aren’t sure about. This really hits home with me today because just yesterday I was blasted for not knowing off the top of my head that Apple sells a “two-button” mouse. I was familiar with the Mighty Mouse product but did not know all of its features. I corrected myself in the very next post, but that wasn’t enough for some readers. Ouch!
  • Know your audience. This one is extremely difficult for me, primarily because this site covers so many topics: support for my books and articles, stories about flying, information about writing, opinions, articles about travel, and stories about the things that go on in my life. Exactly who does this blog appeal to? I have no idea. But I can use stats or metrics to learn more about what people are reading when they come here. For example, yesterday’s article “Apple’s ‘Two-Button’ Mouse” was a huge hit with visitors, getting hundreds of page views and nine comments in a matter of hours. (Huge numbers for this site.) Articles about blogging and statistics also seem to do very well. Is that what my audience wants? Perhaps I should deliver more. But I’ve also decided to install polling software that asks readers which topics interest the most. That might help, too.
  • Read other blogs and leave comments on them. This is something I’ve been working hard to squeeze into my schedule. I’ve found that RSS reader software (I use Endo) is very helpful because it delivers articles or summaries of articles right to one central location. I can spend a few minutes browsing through the inbox, then follow links to the original articles. That’s how I found the article I’m discussing here. This is time consuming but it has three major benefits: (1) I learn a lot about the topics I’m following, (2) I get fodder for articles on this blog (or at least links for my automated del.icio.us links posts (see This just in…), and (3) I’m able to become part of the blogging community. (More on that in a moment.)
  • Follow the links. This isn’t a huge deal for me, since I don’t have many incoming links. Yet. But it is important to see who is linking to your site. Sadly, many of the incoming links appear to be from sites trying to up their Google ranking by linking to other sites. But when I do follow a quality link, it’s good to see that someone else has appreciated what I’ve written. And that brings us to Tim’s last tip.
  • Say thanks. This is a great way to become part of the blogging community. When someone has linked to one of your posts, it’s always nice to say thanks. Not only does this make the person on the other end feel good about sharing your work with other readers, but it builds community. This morning provided a great example of this in my e-mail inbox: I had a thank you note from the author of one of the articles I’d blogged about yesterday. She’d spent a few moments on my site and had some positive things to say about the Contact Me page, which has always been a sore subject. It was nice of her to take the time to write and even nicer to get some positive feedback about my rather strict contact policies.

Again, this is my take on Tim’s five tips. To read Tim’s take and the comments left by readers on his site, read his article.

And I’d love to get some comments about this topic here. Use the Comments link.

Gift Giving

Buying the right gift.

I stumbled upon an article in Slate Magazine titled “The Sovereign vs. the Idiot: What kind of gift-giver are you?” by Joel Waldfogel. Its lead paragraph includes the following factoid:

Most of the time, people choose purchases for themselves and only buy things that they expect to value at or above the price they pay. With gifts, by contrast, recipients end up with items that givers guess that the recipients might appreciate.

The result of all this, according to the article, is that we often pay more than we should for items that may or may not be appreciated by the recipients. In other words, we don’t get as much satisfaction for our money. The article, which is about the economics of gift giving goes into more details.

The article brings me back to the days when Christmas shopping was a chore that required multiple trips to department stores and malls for gifts that would allow me to check off names on a list. In those days, the main concern was the people on the list, my budget, and what each recipient might like. Not would like, mind you. Might like. In those days, it seemed more important to check off the names than to get a truly appropriate and appreciated gift. I bought a lot of crap from those department store displays — you know, the rotating tie racks, the scarf and glove sets, the gift-packaged cologne. Easy gifts chosen by the store’s marketing department rather than the giver, generic gifts of the one-size-fits-all variety.

I was younger then. Not busier, but younger and less wise. Since then, I’ve realized that gift giving is more than just checking off names on a list. It’s finding the right gift for each person.

In my family, we cheat. In late November, we e-mail each other a list of items we’d like to get. Sometimes we include links to the items online. This is even easier if we maintain an Amazon.com wish list (as I do) or some other gift registry. Then we discuss it with each other to make sure there are no duplicates and shop online.

For example, suppose my sister in law had a wish list at the Gap that included 5 different items. I’d go check out her wish list and see that my budget allowed me to buy her two of them. (I always pick the ones that I like, too.) I’d then e-mail my sister and mother and tell them which items I was buying so neither of them would buy the same thing. They might each buy something else on the Gap list or perhaps something from another list. As a result, my sister in law would get exactly what she wanted with no duplicates.

It goes the same way with big gifts. Suppose my brother wanted some heavy-duty power tool. The price tag might be beyond what I’d normally spend, but if my sister chipped in, we could get it together. He’d get exactly what he wanted and my sister and I would both be done shopping for him within minutes.

In my case, Christmas shopping has become very easy. Not only do I buy just about all my gifts online these days, but I have them shipped right to the recipient. In the case of family members this year, they’re shipped right to the place the recipients will be — at my mother’s house. (She has already confirmed receipt of two of the three packages that will arrive.) If I was there, I’d take them from their shipping boxes and wrap them. But since I’m not, the shipping boxes become the wrapping. True, it’s not as attractive, but no one seems to mind. The only thing I miss is seeing the recipient’s faces as they pull out the gifts they really wanted.

I actually give gifts year-round. Not every day or week, mind you. Just occasionally. You know how it is. You go on vacation and see a shirt that’s perfect for a friend. There’s no reason for a gift, but the match is so good you can’t resist. So you buy it and bring it to your friend. I did this after my Thanksgiving trip. We’d been to a place called “Stan’s” and they sold t-shirts that said, in big letters, “If found, return to Stan’s” on the back of the shirt. I have a friend named Stan and I thought he’d get a kick out of it. So we bought it and gave it to him. I have another friend that we tease with SpongeBob SquarePants items. Every time I see something cool (but small; he lives in a fifth wheel), we pick it up for him. Gifts like these are seldom expensive, but they’re usually a good (or at least fun) match for the recipient. I get more pleasure out of giving these random gifts than Christmas or birthday gifts. I think it’s because it’s unexpected by the recipient and it makes them feel just a tiny bit special to be thought of for no apparent reason.

And isn’t that what gift giving is about? Making the recipient feel as if you’ve been thinking about him/her and what he/she might like?

National Do Not Call Registry

Get your phone numbers off their lists!

Are you sick and tired of telemarketers ruining your dinner hour? Do unwanted phone calls from strangers bother you while you’re watching Boston Legal? Are your cell phone minutes being used up by auto glass repair company representatives and insurance salesmen?

If so, you really need to get your phone numbers on the National Do Not Call Registry. It’s quick and easy to do and, after 31 days, if you still get unwanted marketing calls, you can register a complaint that’ll get the marketer in hot water with the FCC.

Start by going to https://www.donotcall.gov/. Click the Register Now button and use the form that appears to enter up to three telephone numbers and your e-mail address:

Do Not Call Registry

Click Submit. Then check your e-mail In box. You should get one e-mail message per phone number you entered. Click the link in the e-mail message to complete the registration.

It takes 31 days for your number(s) to be fully registered. After that, you should not receive any marketing calls, although you may still receive calls for charity fund raising, political campaigns, and surveys.

If you do get a marketing call after the 31-day period has elapsed, go back to the Do Not Call Registry home page and follow the links to file a complaint. You’ll need to provide the marketer’s company or phone number, so be sure to get that information when the call comes.

Your phone number will stay in the Registry for five years.

What are you waiting for? Do it now!