On Keynote Queues

Wondering about the kind of person who would wait in line overnight to see an Apple keynote.

I’m not going to Macworld Expo this year. I used to go regularly and didn’t miss a show for about 10 years. Then I started skipping them. It just didn’t seem worth the time and expense. I went last year but am skipping this year.

I always watch the Apple keynote presentation, though. For a while, it was available as a live Webcast. Since then, it’s been available a day or two afterwards as a streamed QuickTime movie. That’s good enough for me.

Evidently, it isn’t good enough for some people. When I finally tracked down the date and time for this year’s Keynote address on the Macworld Expo Web site, I also stumbled upon some information for attendees wishing to see the presentation live. Here’s part of the instructions:

FOR PLATINUM PASS ATTENDEES:
As a Platinum Pass attendee, you have priority seating to view the Keynote in the main presentation room, based on availability. You may queue up on line any time beginning Monday evening, along 4th Street adjacent to the Moscone Center. We urge you to make every effort to be on line by 7:00am Tuesday morning to ensure your place in the queue, as we cannot guarantee seating late arrivals. Show management staff and security will be present to assist with any questions.

I should probably mention here that the folks who have “platinum passes” spent $1,695 to get them — if they bought them before December 1. If they waited, they paid $1,895.

I don’t know about you, but the thought of waiting on line in San Francisco overnight in January after paying nearly $2K for “priority seating” seems a little extreme. What kind of person would do this?

Now there’s a lot of hoopla over the fact that Steve Jobs is not doing this year’s keynote address. There’s even a bunch of whiners who claim they’re going to give Phil Schiller, who is doing the presentation, the cold (and silent) shoulder with each announcement. (These could be the same people who are willing to wait in line overnight to see a trade show keynote address.) So although I don’t expect a bunch of people to be standing out in the cold tonight on 4th Street (or Howard Street for the people who don’t have “platinum” passes), I do wonder how many people stood on line overnight in the past. Anyone have this info? Use the comments link or form for this post to share it.

Silent Keynote Campaign? Get a Grip.

Some spoiled kids plot to whine in silence.

Here’s a sad example of the mentality of some Mac users. The “Silent Keynote Campaign at Macworld Expo” is one way some people think they can send a message to Apple about how “mad” they are about Apple dropping out of future Macworld Expo. In reality, all they’re doing is exposing themselves as whining fanboys (or fangirls, perhaps).

If you’re attending the Macworld Expo keynote on Tuesday, Jan. 6, you can send a message to Apple by remaining silent during the 2009 keynote. While Phil Schiller is on the stage, let there be no applause, no whistling… just utter and complete silence.

Boo hoo. Apparently, I’m not the only one who thinks this campaign is stupid and childish.

Get a grip, folks. This isn’t the end of the world.

I’m as big an Apple supporter as the next guy — probably even bigger, since I’ve been using them and writing about them since 1989. I have to admit that although the announcement saddens me because it marks the end of an era, it’s not going to have a major impact on how I buy and use computers and software.

I get better attention and support in an Apple store than I ever got in the Apple “booth” at Macworld Expo — and half the time I had a Press badge on at the show. Indeed, an Apple Store is like having a Macworld Expo Apple booth with attentive staff available almost every day of the year. And I’d rather see Apple cut back on its trade show budget than cut back on employees or development costs. Wouldn’t you?

As for the silent treatment aimed at Phil Schiller, that’s not only rude, but it’s inconsiderate and unbelievably childish. And think of the message that sends to the rest of the computing world about Apple users.

Giving My iMac a Fresh Start

Why I’m reformatting my iMac’s hard disk.

iMacAs I type this, I’ve set the wheels in motion for my iMac’s internal hard disk to be reformatted and a fresh installation to be installed on its clean surface. This is a “clean install,” in the real sense of the phrase, and I expect it to take most of the Christmas holidays to get things back up and running in a way that I can be productive again.

This may seem drastic, but drastic times call for drastic solutions. My computer has been plagued with problems for the past two months — since my return from points north after this summer’s galavanting — and I simply cannot tolerate it anymore. I not only get kernel panics several times a week, but I also get what I call “blue screen restarts” (screen turns blue and computer restarts itself for no apparent reason), frozen mouse pointers, and unresponsive applications. I’m losing unsaved work — although less than you’d think because I’ve actually come to expect problems and save often.

I’ve run every diagnostic tool I have on the hard disk, booting from the CD/DVD drive whenever possible. Disk Utility says the hard disk is fine, but it finds all kinds of problems with permissions, which it just can’t fix. Drive Genius won’t even check the permissions, but it finds an error with my preferences file and gives up scanning. Permissions are definitely screwed up because my document permissions include permissions for (unknown).

Did I mention that it’s just over a year old now?

I know the cure for the problem — reformat and reinstall. So that’s what I’m doing.

Oddly enough, I used to do this regularly back in the old days, before the operating system got so darn complex and my hard disk filled up with music and video files. Each time a new version of Mac OS came out, I’d install it by reformatting my hard disk and putting the software on a clean disk. Then I’d reinstall all my applications and copy back the documents I needed on my hard disk. It took about a half a day to get the job done and the computer worked flawlessly afterwards.

But nowadays, things aren’t that simple. Reformatting a hard disk and reinstalling everything from scratch is a real pain in the ass. Before I could even think of doing it, I started by making three backup copies of what was important on the disk: the Time Machine backup I always have, a disk image of my entire hard disk, and a copy of my home folder. All this had to wait until I got an external hard disk large and fast enough to make the extra two backups. I bought it yesterday: a 1TB Western Digital FireWire/USB drive.

Never in my wildest dreams did I think I’d own a 1 TB hard disk. The amazing thing: it only cost $200. So storage is no longer an issue here.

At least not for the next few months.

Right now, my iMac is still verifying the installation DVD. I can still change my mind. But the thought of dealing with daily blue screen is too frustrating for words. So I’ll do the drastic thing and fix my problem.

And next week, I’ll pump my iMac up to 4 GB of RAM. If that doesn’t make it happy, nothing will.

Related Articles:

Some Thoughts on the MacBook Air

Not exactly what I was hoping for.

After sweating out the morning, waiting to hear detailed news about Apple’s new products, I finally got my hands on the specs for the product I’ve been waiting for: MacBook Air. Unfortunately, I don’t think it’s the product I’ve been waiting for after all.

Wait. Let’s start again. The above is what I wrote on Tuesday, before I laid hands on the MacBook Air. Now that I’ve fondled its sleek aluminum body and hefted its airy lightness, this article may have a different ending.

It’s Friday morning and I’ve been to Macworld Expo and back. And, at the show, I got a chance to look at Apple’s new entry into the sub-notebook field: the MacBook Air.

First, let’s talk specs.

Yes, it’s [currently] the world’s thinnest notebook, at about 3/4 inch tall. That’s thin. It’s about half the thickness of my obese 12″ PowerBook. (How did I carry that fat thing around for so many years?)

MacBook Air

Other dimensions — for those of you who like all the numbers:
Width: 12.8 inches
Depth: 8.94 inches

Since my old 12″ PowerBook is sitting on my desk, let’s measure it up for comparison:
Width: 10.8 inches (estimated; I don’t have high tech measuring tools here)
Depth: 8.5 inches

The screen is a generous 13.3 inches measured diagonally. The PowerBook’s (for comparison) is about 12.25 inches.

It certainly is light, weighing in at only 3 pounds. That fat little 12″ PowerBook weighs a whopping 4 pounds and 11 ounces.

These are the numbers. And they are what disappointed me when I first went through them. Although thinner and lighter, the MacBook Air’s dimensions are also considerably larger than the computer I was hoping to replace with it. Because although “thin is in” and all that jazz, it’s overall size that can determine how truly portable a computer is.

Look at it this way: would the Moleskin people be selling so many of those little black books if they were the same size as the composition book you used in elementary school?

But I got to see the Air in person and touch it and hold it in my hands. And you know something? In real life it looks smaller than I expected it to. And the lightness feels lighter.

My overall impression was very positive. I felt myself wanting one of them, for reasons I couldn’t quite understand.

How does Apple do that? With smoke and mirrors? Hypnosis? Or it it simply the lighting in their Macworld Expo booth?

Now let’s look at what’s crammed in there.

There’s a lot packed into that slim case:

  • 1.6 GHz Intel Core 2 Duo processor
  • 2 GB RAM
  • 80 GB ATA hard disk
  • AirPort Extreme (IEEE 802.11a/b/g compatible)
  • Bluetooth 2.1
  • iSight Camera
  • one speaker
  • Audio Out port
  • USB 2.0 port
  • Micro-DVI port
  • 13.3″ (diagonally measured) monitor
  • full-sized keyboard

There are some options — processor and hard disk come to mind — but that’s basically it.

Isn’t something missing?

Yes. It’s the optical drive. Just as Apple led the pack in the phasing out of the “floppy” drive when it released the original iMac all those years ago, it’s removed the optical drive from the MacBook Air.

This is a tough nut to swallow. Apple has built a $99 external SuperDrive that will only work with the MacBook Air, that I believe most people will buy. But Apple has also created “new technology” that enables you to access the CD/DVD mounted on another computer to install software, etc. (This is something I already do in a limited way, since the optical drives on both my 12″ PowerMac and 15″ MacBook Pro are dead; the MacBook is covered under warranty and is making its way back to Apple as I type this.) But what do you do if your Air is the only computer around and you didn’t bring along an external disc drive? Like when you’re on a plane for four hours and the movie is something you can’t bear to watch?

You’re SOOL.

Personally, I think the exclusion of this vital piece of hardware is a big mistake. And it’s what may prevent me from investing in a MacBook Air to replace my 12″ PowerBook.

What was I expecting?

Well, since I don’t read much on rumor sites, I wasn’t expecting anything in particular. I was expecting a “sub-notebook.” To me, that means something smaller than the usual notebook. It doesn’t necessarily mean thinner.

What I wanted, however, was a real replacement for my 12″ PowerBook: a modern version of the same machine that had modern processing power, a decent sized hard disk, wireless, and the all-important optical drive. And I know I’m not alone in that wish.

You see, I believe that the 12″ PowerBook is the best notebook computer Apple has ever made. Perfectly sized for travel, able to display at 1024×768 resolution, all necessary ports, wireless access, optical drive. What else could you ask for? I wish Apple would have brought that up to date by thinning it up a little — hell, it’s only an inch and a half tall! — and lightening it up a bit.

This is what I wanted. This is what a lot of people wanted. But this isn’t what Apple delivered in the MacBook Air.

But Don’t Listen to Me

If you’re in the market for a laptop computer, do check out the MacBook Air. For you, it might be a dream come true.

One thing’s for certain: It certainly will generate a lot of computer envy among your friends.

On the Edge, Looking In

One geek’s look at Macworld Expo and the state of the Mac.

Next week, I’ll be heading to Macworld Expo in San Francisco, mostly to do a presentation at the Peachpit Press booth.

For a 10-year period starting in 1992, I went to every Macworld: San Francisco, Boston (and then New York), and even the little-known Toronto shows in the mid 1990s. I was part of the Macworld Expo Conference Faculty and did a presentation in the Conference hall. One year, I did a solo panel and was on two other panels, too.

Those were the good old days of Macworld, when the speaker lounge was hopping with lots of friendly Mac “experts” and the attendees really did want to hear what we had to say about using Macs or specific applications. Everything was new and cool and even a writer who writes about something as ho-hum as operating systems and productivity applications for “end users” could put together a dynamic, interesting presentation in a room that was filled to standing room only.

Things change. Changes in show management and theme a bunch of years ago have left me feeling a little out of it. As Apple’s market share shrunk, only the Mac faithful and the Mac core user base — designers — came to Macworld in significant numbers. Productivity software and topics were out; design software and topics were in. I’m not a designer and I had little of value to share with conference attendees. I couldn’t come up with good ideas for conference sessions, so I just dropped out of the conference faculty.

Then, after a while, I just stopped coming to Macworld Expo. It didn’t seem worth the bother. I’d settled into a routine, writing revisions of a relatively large collection of books — mostly Visual QuickStart Guides — and that kept me busy. I didn’t need to go to the show to see what was new.

Instead, I’d tune into the live Webcast of the keynote address and learn about all the new products and features as Steve announced them while sitting at my desk, working on a book or another project.

Then Apple stopped doing the live Webcasts. I’d visit the Home page of Apple’s Web site after Steve’s gig and learn about the new stuff there. A while later, I’d download the Webcast and watch the show.

Things change. Apple’s introduction of innovative new products — starting with the original Bondi blue iMac all those years ago and the iPod much more recently — has gotten the Mac faithful excited about using Apple products again. Tiger was great; Leopard is pretty darn good, too. The ability of Intel-based Macs to run Windows effectively — either booted to Windows or while Mac OS X is running, as is possible with Parallels desktop — has gotten the attention of Windows users who are pretty unimpressed with the long-awaited Vista operating system. (Can you blame them?) Now Macs can run their Windows software. People are switching from Windows PCs to Macs. The Mac market share is growing.

This is great news for me. Although I write about Windows topics, I much prefer working with and writing about Macs. And with more Mac users comes more Mac-compatible products. In fact, there are more than a few software products that I use daily — TextWrangler, Scrivener, ecto 3 (in beta), EvoCam, iShowU, and Time Palette come to mind — that are only available for Mac OS. This not only gives me more great software to to choose from, but it gives me more Mac software to write about.

And that’s a good thing. Back in the early 90s, there were still lots of new computer users, people who needed step-by-step instructions for using software like Microsoft Word and Excel. Nowadays, these programs are old hat. Kids use them in school, for heaven’s sake! They don’t need books. And many of my old productivity titles are starting a slow spiral down to the backlist, never to be revised again.

So I’m going to Macworld. And I’m speaking at the Peachpit booth (on Wednesday, January 16, at 2 PM) about my new Leopard book and the cool things I’ve done with Leopard and Mac OS X.

But I’ll also be looking around at what’s new and exciting, ready to grab on to something different, something that’ll drag me deeper into the Mac community again.

It’s good to be a Mac user.