Mavic Pro Observations

What I’m seeing, liking, and not liking — so far.

Mavic Pro
The Mavic Pro, unfolded for flight. Although the manual says to remove the clear protective cover over the gimbal, I suspect it might be usable during flight — if it doesn’t fall off. I remove it.

I’ve had my new DJI Mavic Pro drone in my hot little hands for about four days now and have taken it on a total of five missions so far. (More on my use of the word “mission” shortly.) I’ve developed some definite thoughts about it, from the perspective of a pilot, photographer, videographer, and new drone pilot. I thought I’d take a moment to share them with readers who might be considering the purchase of a drone for photography.

And that’s a big part of what this drone is to me: it’s a tool for making photos and videos. While some people buy drones for the flying aspect of them and actually race them around obstacles, etc., I have no intention of doing that. (At least not yet.) And if you’re thinking of buying a drone for that purpose, I don’t recommend a Mavic, despite what the DJI website shows it capable of doing. I’m sure you can buy a less expensive drone that’ll be better for racing (and crashing). Do your homework. See what the other guys (mostly) and gals are racing and what they have to say about their equipment.

Portability

Folded Mavic
It folds up small.

The most obvious benefit to having a drone that folds up into the size of a one-liter bottle of coke is portability — and that’s the main reason I bought the Mavic. Its folded size is less than 4 x 4 x 8 inches.

The truth of the matter is, my friend Jim offered me a smoking deal on his DJI Phantom 4 because he was upgrading to a Phantom 4 Pro. Buying his gently used drone would have saved me a bunch of money. But the reality is that I travel a lot, often without a lot of space for baggage. The Phantom 4 does not fold up at all and although there are carrying cases available for them, they’re not easily brought on a four-month trip in a truck camper or with gear in the back of a helicopter or on a motorcycle. And don’t even think about taking a hike with one.

Although I bought the Mavic package that included a carry bag smaller than a shoebox that can fit the drone, the controller, at least two spare batteries, and a battery charger, I stopped using the bag on Day Three, switching instead to a very small backpack I’d bought around Christmas time for hiking. The DJI bag was a snug fit for the drone and I worried about damaging it as I crammed it in and dragged it out. The bag is surprisingly bad design for a drone that has an amazingly good design. If you are considering the purchase of this bag, I recommend you skip it. If you want a padded bag, look for a small camera bag. (Or buy mine. It’ll likely go on eBay next week.)

With portability comes the question of durability. A Twitter friend asked me if it was durable. Are any of these things durable? I said no. But I also said it isn’t fragile. Later, in my mind, I equated it with the difference between those standard green David Clark aviation headsets (durable but kind of clunky) and Bose ANR headsets (not durable but lighter and sleeker). Neither will break if you handle them with care, but the Bose headsets are more likely to break if you don’t. The Mavic, of course, would be the Bose in this analogy.

And yes, it’s light. The drone, onboard battery, controller, and two spare batteries weigh in at under 2-1/2 pounds.

Design

I am completely blown away by the drone’s design. The way it folds up so neatly, the way the blades fold to make it even smaller, the way the micro SD card fits into the side, the way the battery is so well integrated with the drone’s body, the way the tiny camera lens and gimbal hang from the front — it’s all extremely well thought out and executed.

That’s the design for portability and flight. The design for actual use is a bit less rosy.

As a regular commenter on this blog pointed out in comments for a previous post this week, the Mavic sits very close to the ground. It only has two legs (on the front) and two little stubs on the back. That puts the gimbal mounted camera just inches off the ground. If you’re flying it from grass or from rocky terrain, that camera is going to be in the grass or bumped by rocks. And if there’s dust, that dust is going to fly on landing and take off (just like with a helicopter) and possibly get into rotor heads or gimbal parts. I had the foresight to order a foldable landing pad to operate from — this helps ensure a safe, clean environment for operations. But I also have to take care on landing to make sure it lands on the pad. Later, I picked up a 3 x 4 rubber-backed mat that I’ll likely wind up using in my garage when I get home. Until then, it’s an expanded landing zone when I travel with my truck.

The only real complaint I have about the design is related to the plastic clamp that holds the gimbal immobile during transport: I have a heck of a time getting that damn thing on. I assume I’ll better at it one of these days; I sure hope it’s soon.

Controller

The Mavic’s controller also folds up into a smaller package. It has a screen with general information about the drone’s status and the usual buttons and joysticks to control it. But it has no video monitor. Instead, you affix a smart phone running the DJI Go app (or another app; more on that later), to the controller. It has a moveable plug preconfigured for iPhone users, but also comes with other plugs for other smartphones. You plug in your phone and then clamp it into the controller. The clamp is tight and, miraculously, lets me keep the bumper cover I have for my phone on the phone. The phone is definitely not going to fall out. My only complaint, which is minor, is that I have difficulty tapping the home button since it’s partially covered by the clamp. I think that if I fiddle with it enough and experiment with different positions, I might be able to make that problem go away.

The controller and a smart phone work together to control the drone. I’m pretty sure you can control it without a smart phone, but I suspect it would be a lot more difficult, especially since you would not be able to see what the camera sees without the camera as a monitor.

There is a lot to learn about the controller and the DJI Go app. Yes, you can pick it up and fly it almost immediately with just a few pointers from a friend or a quick glance through the manual, but you will never master either flying or photography — which really do need to be considered separately — without reading the manual and trying various features until you learn what works for you.

My only gripe about the controller setup is age related: my older eyes simply can’t see the video feed on my phone as well as I’d like them to. Yes, I wear readers. And yes, I stand with my back to the sun to shield the screen from direct sunlight. But still, in monotonous terrain — like the desert where I’ve been flying lately — it’s sometimes hard to figure out what the camera is looking at. More than a few times, I sent the drone forward only to discover that it was pointing in a different direction than I thought it was. Oops.

User Guides

The User Manual — which is only available online as a PDF — sucks, plain and simple.

At 59 pages long, which includes the cover and a lot of pages that simply don’t provide any real instructions, it provides just enough information for someone knowledgeable about flying or photography to figure out what they need to do to fly and shoot photos/video. But if you’re a complete newcomer to either one and think you’re going to race around trees in a forest while filming exciting video sequences on Day One, you’re only fooling yourself. I’m constantly going back to it, looking up features I think should be available, finding bits and pieces of information, and then putting it all together to learn a new task. I’m thinking I might write up some task-based tutorials for myself and others who might need them.

The Quick Start Guide, which comes in a tiny booklet, has only 10 pages of information between front and back covers. The printed version has multiple languages in it, which makes it seem a lot larger than it is. It’s also available as a PDF with just one language. Again, if this isn’t your first drone, it’ll definitely have enough information to get you started. Otherwise, good luck.

Flight

Okay, this is where I’m completely blown away: the automatic features for flight are amazing.

While it is possible to manually take off using the joysticks — and my friend Jim taught me how to do this on his Phantom 4 — it also has an automatic takeoff feature. Tap a button and slide your finger across a confirmation screen, and the Mavic powers up and climbs to a four-foot, rock solid hover. It’s just amazing to watch, especially if you’re a helicopter pilot and understand what it takes to make such a smooth, solid takeoff in a helicopter. And yes, I understand that the aerodynamics of a four-rotor drone is different from that of a single main rotor helicopter.

Push the left (pitch/yaw) stick forward and the drone can climb straight up like a rocket at a maximum speed of 16.4 feet per second — that’s 984 feet per minute for us pilot types. Push the left stick right or left and the drone rotates. Pull the left stick backwards, and the drone descends at up to 9.8 fps (588 fpm). Helicopter pilots can equate the operation of the left stick to the collective (forward/back = pitch) and tail rotor pedals (left/right = yaw) on a helicopter, even though the stick controls different mechanical operations on the drone.

Push the right stick in any direction and the drone flies in that direction without changing the direction in which the nose (camera) is pointing. This is like a helicopter’s cyclic, although again, it controls different mechanical operations on a drone.

As you might expect, the farther you push a stick, the faster the drone moves.

Getting it airborne and actually flying it is remarkably easy — to a point. It’s precision flying that takes a lot of effort and practice. The drone acts immediately and rather abruptly to most control inputs, so if the video camera is turned on while rotating it or adjusting the angle of the gimbal, you can clearly see a sort of jerky response. Like learning to hover a helicopter, you need gentle control inputs. And that takes practice.

The Mavic has three modes for flying: Positioning (P), Sport (S), and Tripod. Most regular flying is done in P mode, which also has obstacle avoiding features enabled. If you want to fly faster and aren’t worried about obstacles, S mode is available with the flick of a switch on the controller. The difference in speed is about 20 miles per hour for P mode vs. 40 miles per hour in S mode. Tripod mode, which I hope to explore today if the wind isn’t as bad as forecasted, slows everything down, making it easier to get smooth video shots.

DJI Go app options make it easy to keep the drone from wandering off where it shouldn’t be. The very first thing I set was the maximum altitude — in the U.S. drones are limited to 400 feet AGL unless an FAA waiver is obtained. I also limited its distance, at least at first. While the Mavic’s dark color makes it easy to spot in the sky, it’s easy to lose sight of it if you take your eyes off of it while it’s moving. I recommend operating with a spotter whenever possible. I usually hear it better than I see it, unless I’m in a noisy environment. I do believe, however, that it’s a little quieter than Jim’s Phantom 4. They both sound like angry bees — and believe me, as a beekeeper I know exactly what angry bees sound like — but Jim’s drone sounds like more angry bees than mine.

I believe there are limitations built into the software that prevent operation near airports, but I haven’t been close enough to an airport yet to test that. If so, it’s a good feature that pilots should be happy about. (Now if only they’d limit climb to 400 in the software instead of making it an option. Out of the box, the Mavic has an operating ceiling of more than 18,000 feet, which is absurd.)

Landing the Mavic couldn’t be easier. Really. I use the automatic landing feature almost all the time. It eliminates the need to navigate back to the home base. Just tap a button and use a slider to confirm you want the drone to return to home. It immediately turns back to its starting point, climbs if necessary, and heads back at top speed (for its mode). You can watch the distance change on the controller. When it’s overhead, it might look as if it has passed the landing zone, but it hasn’t. It turns to the direction it was facing when it took off, then descends straight down. When it’s less than 10 feet from the ground, it might make some adjustments. At about three feet up, it pauses and then comes right down to the ground and shuts its engines. The whole time it’s doing this, the controller is letting out an annoying beep-beep-beep, displaying an option that enables you to take over. That’s because obstacle avoidance is disabled while landing and you might need to stop the auto land feature. I’ve found, however, that in good conditions with precision landing enabled, the Mavic lands exactly where it took off from. To me, that’s the coolest thing of all.

Photography

Tyson Wells from the Air
A view of Tyson Wells from the air, looking southeast.

The thing that changed my mind about drones, as I discuss in a blog post from December, is the quality of photographs and video — especially video — from drones. I’d seen videos from my friend Jim’s and I was hooked. They were, by far, clearer and steadier than most video shot from my helicopter. It was no wonder videographers were turning to drones. They could get better results for less money.

(I do need to point out again here that for aerial photo jobs covering a large area, you’ll definitely get the job done faster in a helicopter. As I mentioned in my December 23 blog post:

But another client needed aerial video and still images all along the Columbia River from Wenatchee to Chelan, then up the Wenatchee River to Leavenworth and up Lake Chelan to Stehekin. This was well over a hundred miles to cover and some of it was inaccessible by car. We got all of the shots in less than three hours of flight time. It would have taken weeks to get that footage with a drone — and even then, some of it would have been impossible to get.

So don’t give up completely on helicopters. Think about the mission before deciding on the tool.)

I’ll admit that it sort of broke my heart when I realized that the GoPro “nosecam” videos I’d been sharing were absolute crap compared to what I could get with a drone. If you can’t beat them…

So here I am with my own aerial camera — which is what the Mavic really is. It can do video with resolutions up to 4K, which is the default setting. I actually thought there was a problem with the camera when I tried to play back the video on my 5-year-old MacBook Air. The reality was that the computer simply couldn’t handle the amount of data in the video file. I’ve since set it down to 1090p, which is all I need, at least for now. The video is amazing: smooth and clear. I’ll let you see for yourself; if you can, view these in full screen at the highest resolution YouTube offers:


In this example, I’ve put the Mavic into a 200-foot hover at the edge of an outdoor sale event in Quartzsite, AZ. Hands off on the controls and it’s rock steady. I couldn’t do that in a helicopter.


I shot this video yesterday morning. I flew out at 150 feet and back at 200 feet. This is the return flight, which seemed to have a better angle, using Return-to-Home mode. At the end, you’ll see me standing with a retired guy I met who used to program robots for airplane manufacturing. Keep in mind that this is only a small portion of the thousands of people camped out in the BLM land around Quartzsite right now.

I have not experimented much with still photos. I get so caught up in the flying and video that I forget to snap photos once in a while. It can save JPEGs at 12 megapixel resolutions. I’m not sure if it can save photos while it’s shooting video.

The camera is completely adjustable for automatic and manual settings. Again, I haven’t experimented much with this yet. Just getting it to fly where I want has been enough of a challenge for the first three days of flying. And the manual leaves out too many details; it’s hard enough just to find the settings.

Missions

Part 107 Explained
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I’m teaching myself how to use the Mavic by creating “missions” for myself. A mission is a task I need/want to complete. Yesterday’s mission was to get video footage of the long stretch of desert near where I’m camped where so many other people are camped (see second video above). I wanted a nice record of the sheer volume of people dry camping here. I can repeat this mission in about a half dozen other places to get an even bigger picture of the weird situation in Quartzsite during the big RV show, but time is running out. The forecast calls for high winds today and the campers will start rolling out of here on Sunday.

Another mission is to video the activity around the RV show. That would entail setting up a point of interest in the middle of the show area and then flying the drone around it at a safe distance from participants with the camera continuously focused on the middle of the action. I’m hoping to do that on Saturday when the show is busiest. I might practice on a smaller scale with some of the camps around here first.

My goal is to understand what controls and settings to use to accomplish missions like these. I can then call upon what I’ve learned to complete missions for paying clients once I finish getting my commercial UAS pilot rating. I see drone photography as a component of the services Flying M Air can offer.

Ready to Buy a Drone?

My interest in drones seems to have sparked an interest in other people. I hope this blog posts helps them decide, one way or the other. In any case, I’m sure this isn’t the last you’ve heard from me about my Mavic Pro.

I do have a favor to ask, though. If you do decide to buy a drone and you want to buy from Amazon — which offers great prices and free shipping — please use one of my links. I get a tiny commission from sales that originate with a link from this site and I sure would appreciate the income to help cover my hosting fees.

How many mostly ad-free sites have you visited lately? Very few, I’ll bet. I guarantee that the folks who build and maintain them would similarly appreciate your support.

And if you’re interested in buying a gently used DJI Phantom 4, my friend Jim has one for sale — as soon as his Phantom 4 Pro arrives, anyway. I can put you in touch with him — but please, only if you’re serious. It’ll be a good deal, but he isn’t giving it away.

DJI Sales Support Experience

When sales support is solely by chat with a support team based in China.

I ordered my DJI Mavic Pro drone on January 3, 2017. At the time, the DJI website said it would take 4 to 6 weeks to ship. I was traveling and set up delivery to my friend Jim’s house in Wickenburg, AZ.

I should mention here that the first time I tried placing the order, my credit card company declined it and immediately texted me about possible fraud. I responded to the prompts via text messaging to assure the company I had authorized the order. Then I resubmitted payment and it appeared to go through. I even got a confirmation message about it from DJI.

I ordered the drone using an email address I reserve for shopping. That address is not set up on my iPhone or iPad, the two devices I use most when I’m on the road. It was set up on my MacBook Air, but I seldom fired that up. So it was a full week before I learned that there was a problem with my order. By that time, I was camped out along the Colorado River in a campsite with spotty cell phone coverage. I fired up my MacBook, fetched email, and got the following message from DJI Sales:

A message from DJI

Have you ever heard anything so absurd?

Of course, I was not going to scan my credit card or driver’s license and send it to some anonymous person in China or anywhere else. I was born at night, but it wasn’t last night.

I was also not prepared to call China from my cell phone or any other phone.

I attempted to get them to call me and got an email message saying they tried but couldn’t get through. I had absolutely no indication on my phone of a missed call from China or anywhere else. They suggested I try online chat.

DJI’s chat sucks, pure and simple. You go to their online store’s home page and click a button. A window opens with a boilerplate message with tempting links:

Chat System:

Dear customers, thank you for choosing DJI. The system is transferring the chat to operator service. Please wait.

Order before JAN 5th and your Mavic Pro will ship before JAN 18th. Orders placed prior to this annoucement will still be prioritized. Learn more
For a small additional charge, DJI Care Refresh offers up to two replacement units. Water damage is also covered! Purchase now

Of course, by this point it was January 11. My order had gotten in on time. Or had it?

The system then tells you that there are 36 people in front of you on chat. So you wait. The number counts down. Then goes up. Then goes down again. Back and forth, slowly making its way down.

When it hits about 4 or 7 or 3, someone finally answers the chat.

Wilmar

Hello, my name is Wilmar.Thank you for contacting DJI customer support. How can I help you today?

08:32

Me

What is the status of my order?

Wilmar

Order number?

Me

001602399####

Seems to be an issue with credit card payment?

08:33

I am in a remote location with spotty internet coverage. Please let’s resolve any issues now while I can.

Are you still there?

Wilmar

Let me check

08:34

Me

Thank you.

08:37

Wilmar

The sttaus of your order is still on payment review.

Me

Let’s fix this now.

Wilmar

OK

Did you have any contact with your bank?

08:39

Me

Yes, I can. But I’ve already told them the charge is valid.

They rejected first time and texted me about possible fraud.

Wilmar

Oh ok. Can you contact them?

Me

I returned text to say charge was good.

I can try now, but not sure what kind of menu they will put me in.

08:40

Wilmar

But it states here, Review status

Me

What do you need me to do?

I am calling them now.

08:41

At this point, I called my credit card company on the phone and began navigating a telephone menu.

Me

In a call menu with my bank now.

Wilmar

Alright. Willing to wait.

sure.

Me

When I get a person, I’ll ask if the charge went through.

08:43

Waiting for person now.

Hold music.

Wilmar

Its fine.

I talked to a credit card company person. I had to go through the usual identification thing. He looked up the charges and saw both the rejected charge and the one that had been approved.

Me

08:46

Bank says charge went through.

Says two tries and they accepted one and declined other.

You have my money.

08:47

Wilmar

Please hold, let me check it again

Me

Bank says it is approved but pending. You have to accept.

He can provide authorization code.

Do you want that.

08:49

Wilmar

Please?

Me

09#####

08:51

Did you get that?

Wilmar

Thank you

08:52

Me

Can you charge it now, please? The bank is waiting.

Wilmar

I’ll do my best

I chatted on the phone with the banking person. He was very pleasant and didn’t mind chatting. Nothing from Wilmar.

Me

08:55

I’m still waiting with the bank.

Wilmar

You are still on the line with them?

Me

Yes!

I’m waiting to make sure the charge goes through.

Wilmar

You can disconnect now from them please.

08:56

Me

Ok.

I said goodbye to the bank person and hung up.

Wilmar

What I am doing right now is sending an email follow up directly to headquarters about this status of your order number.

Me

Ok.

09:02

Wilmar

Still there?

Me

Yes!

09:03

Wilmar

Thank you for the patience MAria

Chat System

Without any further response, the chat has been closed automatically. 

Yep. It hung up on me. I clicked buttons to reconnect and waited behind who knows how many people.

Chat System

The chat is connected again

Dear customers, thank you for choosing DJI. The system is transferring the chat to operator service. Please wait.

Order before JAN 5th and your Mavic Pro will ship before JAN 18th. Orders placed prior to this annoucement will still be prioritized. Learn more
For a small additional charge, DJI Care Refresh offers up to two replacement units. Water damage is also covered! Purchase now

Finally:

Melou

Hello, my name is Melou.How can I help you today?

09:06

Me

I just want this resolved. I am traveling and I need to know when the drone will arrive so I can coordinate pickup.

Was chatting with Wilmar.

What is the current status of my order?

09:07

I ordered on Jan 3. My order should go out before Jan 18.

Order 001602399####

09:09

Melou

hi

ok let me check that

09:11

upon checking here regarding the status of your order its still in review

Me

What else do I need to give you?

9:15

Melou

There could be a payment risk with the order, which our risk control team will manually assess before accepting the payment.

Me

I provided an approval code from the bank.

Do you also want it?

I ordered this on January 3. I did not know about an order problem until this week

I am traveling and have limited access to email.

9:17

I would like it shipped on time — before January 18 like all other early orders.

Melou

If your payment cannot go through, Customer have 2 options…First we suggest to contact the issuing bank for help. If they cannot identify the problem, or try another method of payment.

Me

I don’t see why there is a delay when my credit card bank approved it on January 3

I did this.

The credit card bank approved it.

9:18

It shows up as pending on my account. The bank says all you need to do is accept the charge.

I provided Wilmar with the bank’s approval code from January 3.

What is the problem? Why is this still being delayed?

9:20

Do you want the bank’s phone number?

Melou

if there is no issue with the card or the bank it will be a smooth transaction…our system will detect if theres an issue for the payment and automatic it will not go through…we suggest to customer to try again and if you still getting same issue…you need to use another mode of payment

09:21

Me

That’s not what the email I got from your payment people said.

Also, MY BANK ALREADY APPROVED THIS CHARGE.

There is NO PROBLEM with it.

09:23

I have no way of contacting you by phone and I can’t get any help from Chat. What am I supposed to do?

Is this how all of your support works?

What will happen if I have a problem with my drone? Will I get the same bad “support” I’m getting now?

09:24

There’s noting “smooth” about this.

Melou

you need to use another mode of payment

09:25

Me

HOW?

I don’t have another method of payment.

This charge was approved by my bank.

09:28

Please have someone call me. My phone number is 509-699-####. US.

09:31

That’s when I started losing my patience. I resorted to copy and paste.

Me

I want to TALK to someone there who can resolve this. Call me at 509-699-####. US.

09:32

I want to TALK to someone there who can resolve this. Call me at 509-699-####. US.

09:33

I want to TALK to someone there who can resolve this. Call me at 509-699-####. US.

I want to TALK to someone there who can resolve this. Call me at 509-699-####. US.

09:34

Melou

We accept the following forms of payment:

1) Credit Cards

– MasterCard

– Visa

– JCB

– American Express (Europe Only)

– Diners (Europe Only)

2) Debit Cards

– Visa Debit

– MasterCard Debit

3) Paypal

4) Paypal Credit (US and UK only)

5) Paypal Express

6) Bank Transfer

Me

I paid with a visa.

I want to TALK to someone there who can resolve this. Call me at 509-699-####. US.

09:36

Melou

.

Me

I spent 15 minutes on the phone today with my bank while chatting with Wilmar.

09:38

I got the approval code.

The bank has accepted the charge.

Why won’t you take my money?

Why can’t someone call me to resolve this?

09:39

I am spending more than $1,300. Why can’t I get a little customer service?

I want to TALK to someone there who can resolve this. Call me at 509-699-####. US.

Melou

so our finacial department will double check on that

09:40

Me

I want to TALK to someone there who can resolve this. Call me at 509-699-####. US.

Melou

all you need to do is to wait..since the status is Review

I’ve been waiting more than a week.

I’m tired of waiting.

You are delaying my order.

I want to TALK to someone there who can resolve this. Call me at 509-699-####. US.

09:45

Melou

you have an option to purchase in retailers

This really pissed me off. The Mavic Pro wasn’t available anywhere yet. Amazon said it wouldn’t get them until mid-February — which is why I hadn’t ordered from Amazon.

Me

I want to TALK to someone there who can resolve this. Call me at 509-699-####. US.

I want to TALK to someone there who can resolve this. Call me at 509-699-####. US.

09:46

I want to TALK to someone there who can resolve this. Call me at 509-699-####. US.

Why can’t I talk to someone who can help me????

09:47

Why are you refusing to take my money?

I want to TALK to someone there who can resolve this. Call me at 509-699-####. US.

09:49

Wilmar did not tell me that I needed another method of payment. Why are you telling me this?

Melou

for now we only have chat support

Me

Chat support is not support.

You are not supporting me.

Melou

yes i need to inform you that because you are having issue with the payment..

Me

You are not helping me.

09:50

I want to TALK to someone there who can resolve this. Call me at 509-699-####. US.

Melou

i provide you all the options regarding your concenr

concern

Me

No. Wilmar did. You are just sending me scripted responses.

Chat System

Without any further response, the chat has been closed automatically. 

Yep. She hung up on me. Okay, so I was being a bitch, but I’d been at it for over an hour, including wait time, and still had no idea if my order had been processed. So I got back on chat again.

Amazingly, I got Wilmar again. I guess there are only two of them in the call center. When he realized it was me, he disconnected me.

At that point, I was pretty pissed off and didn’t care if my order went through or not. I could easily call the credit card company and stop the charge. But instead of doing anything, I went for a walk with Penny to cool down. And when I got back to my computer and looked at my order status on DJI’s website, it saw that it had been approved for January 3.

My friend Jim, who has ordered two drones from them, says that their technical support department is much better. That’s all handled in the U.S. — at least for U.S. customers. There’s a phone number you can call and actually speak to a person. While that’s reassuring, I still worry. And I wonder why their sales support is so bad after all, they should be much better at taking customer’s money, no? Would it kill them to set up a call center somewhere in the U.S? Aren’t they making enough money to do that? These things aren’t cheap.

My drone arrived in Wickenburg on January 19 and some friends of mine rendezvoused with me in Quartzsite to drop it off on Monday, January 23. I’ve been playing with it — teaching myself how to fly it — ever since.

I just hope I never need to deal with DJI sales again.

First Look at My New Drone

Just a quick update…

Well, I got my Mavic Pro drone yesterday and unpacked it. Amazing they could get everything into that box. And they sure learned something about packaging design from Apple; unboxing was a real pleasure that reminded me of just about every Apple device I’d ever bought. 


The drone has a truly amazing design, too. Folds up small enough to fit in a kid’s shoebox. With the controller. Self-deploying rotor blades. Easily accessible battery and micro SD card port. And don’t even get me started on the multiple battery charging station. I love good design. 


Got it up in the air today. Started out in the very limited beginner mode, then went into P mode and began experimenting with features like ActiveTrack and TapFly. 


Had it out for a longer flight when it told me it was too windy and suggested I use the Return to Home feature to bring it back. I did, but I manually landed it, mostly for practice. The area I’m camped in right now is level rocks — harder to explain than I’m willing to tackle right now — so I land it on a landing pad I bought to keep the gimbel and camera head safe. The Mavic sits very close to the ground. 


I’ll take it out tomorrow and try to get some video of the mass of RVs parked within a half mile of me. And maybe a look at the big RV show, too. 

Practice makes perfect.

Snowbirding 2017 Postcards: A Crazy Day

This one is actually worthy of a full blog post, but I’m too lazy to go out in the rain to fetch my laptop right now, so I’ll use the WordPress app on my iPad and let the photos do some of the talking.

Camped out at the Anzio-Borrego Desert State Park’s Palm Mountain Spring primitive Campground last night. Great, quiet site among cholla cacti and ocotillo. Expecting rain that never came.

After a beautiful sunrise


I made a plan to visit a scenic overlook farther down the road and then head back to Borrego Springs with a few hikes along the way.

I had breakfast, packed up, put on my new hiking pants and hiking shoes, and put Penny, my camera bag, and my rain jacket into the truck. Put the key in the ignition, waited for the seat to move and the chimes to stop, turned the key to get the glow plug thingie working, and then turned the key to start the engine.

Click.

No hearty vroom of a starting Diesel engine.

I did some troubleshooting for a while. No success. I was pretty sure it wasn’t the batteries, both of which are less than a year old.

I had no Internet connection. This was actually my first campsite all month that had absolutely no Internet.

Barely a cell signal at all. 

I texted my friend Jim and asked him to look up the phone number for the Ford dealer in El Centro, CA, which was the closest big city to where I was. I was actually able to talk to him by placing my phone in a specific spot on my windowsill and not touching it. I had to use the speaker. He sent the phone number and I called. I chatted with a service guy. He confirmed what I suspected: it sounded like an electrical issue. He told me to have it towed in.

I managed to call AAA. I also managed to describe my exact location for a tow truck to come get me. I explained that I had a camper on the back and if the tow truck was a flatbed, the rig would likely be too tall to fit under overpasses and traffic lights. I knew that in a pinch, I could take the camper off the truck and leave it behind.

And then I waited.

A volunteer ranger came by and I flagged him down to tell him that I might need to leave the camper overnight. He had a beard like Santa Claus. He asked me if I knew what Ford  stood for. We said in unison “found on road dead.”

I saw the tow truck pass by on the paved road. I figured he’d realize he gone too far and would turn around so I decided to walk down to the road with Penny. We were about halfway there when he saw me waving and pulled in.

Fortunately, he didn’t come with a flatbed. He hooked up my truck, lifted it, and then disconnected the driveshaft — it’s a four-wheel-drive and apparently that’s necessary. He moved it far enough forward for me to retrieve the plastic Lego like blocks that I used to level it overnight. Then we both took pictures, 


climbed aboard, and headed out.

Along the way, we discussed how fortunate it was that I’d backed into the spot.

He took us to the Ford dealer, which was about 50 miles away. I was prepared for this tow — I had AAA membership that entitled me to up to 100 miles of towing per incident for free. And because I also paid for the RV coverage, I wouldn’t have to pay anything extra for having the camper on board. The driver told me that the tow would probably have cost around $900 – $1,000. So once again, my AAA membership has paid for itself. All it cost me today was the $20 tip I gave the tow truck driver.

The service center was short handed, but they promised to look at it today. They made me sign off on a $120 diagnostic fee. I signed. Did I have a choice?

Meanwhile, I knew I had the extended warranty I’d bought with the truck. I didn’t have the information about it that I needed, however. So I looked up the phone number for the dealer in Oregon where I bought the truck, called them, and left a message for the finance guy. He called back a little while later with the information. I passed it on to the service guy who was helping me. By that time, they had the verdict: I needed a new starter. It would cost $770.

The service guy called the warranty people. The starter was covered. They could pay the same day. The part was in stock. The service guy told me they’d be done by 4:30.

I waited with Penny.


They were done before 3 PM. I signed some papers. The total cost was $750.18 but I didn’t have to pay any of it. 

So yes, today I got a brand-new starter for my Ford pickup truck for a total out-of-pocket cost of $20.

Of course, I had lost most of the day. My plans were pretty much shot to hell and I had to come up with a new plan. I decided to spend the night at a primitive campsite on the east shore of the Salton Sea, a large inland body of salt water that’s about 275 feet below sea level. (I can’t make this stuff up.) I programmed the location into Google maps and headed north.

When I reach the campground an hour later, it was raining and the campground was closed.

Undaunted and knowing that there were more campgrounds farther up the shore, I kept going. I found one less than 5 miles away that was open. By this time, it was raining pretty hard. I backed into a spot along the shore so that I could see the lake through my back and dining area windows and parked.

The sun, which was now quite low in the western sky, poked through the clouds. A magnificent double rainbow appeared to the east. I took a picture, of course. It was so big that I had to use the panorama feature on my iPhone.


Outside my back door, the wooden picnic table gleamed in the sun. Waves were breaking on the shore of the lake as seagulls flew by. I took a picture, of course.


And that’s with Penny and I are right now. I had dinner, the sun has set, and now I’ve managed to write a very lengthy blog post about my very unusual day. Rain is pattering on the roof of the Turtleback but Penny and I are warm inside. 

Let’s just hope tomorrow’s adventure is a little more predictable.

Snowbirding 2017: About the Campsites

And how I find them.

Adventure Truck
Adventure Truck and the Turtleback off road near Cibola Lake on the Colorado River.

I’ve been on the road since the day before Thanksgiving — an early start to my annual snowbird migration to points south. Other than a little over a month spent at a friend’s guest house in Wickenburg, AZ and three days spent in another friend’s guest house in Phoenix, I’m been camping out in my truck camper, the Turtleback. It’s a fully-contained RV with a queen size bed, refrigerator, stove, convection microwave, sink, and bathroom. It can carry 14 gallons of propane, 40 gallons of fresh water, and a total of 60 gallons of wastewater (in two tanks, black and gray). There’s a propane furnace for cold nights and an AC air conditioner for hot days. The two batteries have plenty of juice for overnight stays, are charged by a solar panel during the day, and can be supplemented by an onboard propane generator with the flick of a switch. With its dinette and refrigerator on a slide out, it has plenty of room for one (or two who like each other a whole lot). Best of all, it can go just about anywhere my truck can go and since my truck is a 1-ton 4WD diesel with high clearance, it can go pretty much anywhere it wants to go.

This ain’t no KOA parking lot rig.

Now that I’m back on the road again after my Wickenburg stay, I’ve been sharing photos of my campsites with friends on Twitter and Facebook. The other day one of them asked how I find my campsites. I thought that might make a good blog post.

What I look for

First let me start by explaining what I look for in a campsite.

I want something quiet, private, and safe. I don’t like to listen to generators and I don’t like to close my blinds.

I like a view, but don’t need one. I love camping near moving water or a body of water that’s smooth and reflects the sky.

I must have relatively level ground, although I do have leveling blocks to make minor adjustments if a site has a slope to it. (The camper does not need to be perfectly level.)

I also want something free or cheap or at least worth what I’m paying for it. So far, of the 23 days I’ve spent camping, I’ve only paid for 5 nights. Prices for those campsites — one state park campground, two BLM campgrounds, and two nights at a Las Vegas campground (yes, they have them) — ranged from $5 to $23 per night.

Colorado River
I spent about 10 nights at this free BLM campsite along the Colorado River south of Ehrenberg with some friends. We were on a peninsula and surrounded by water, so I got some fishing and paddling in while I was there.

Because I’m self-contained, I don’t need any hookups or even access to water or a dump station. (This, by the way, is often called “dry camping.”) Picnic tables are nice to have, but I don’t need a fire pit because I don’t usually have a campfire when I’m traveling alone and I have a portable BBQ grill if I want to grill something up. Although these things are nice for long-term stays, they usually come with neighbors so I lose any possibility of quiet or privacy. Those are actually more important to me than the convenience of being hooked up to utilities.

Las Vegas Camping
I spent two nights at a Las Vegas campground so I could take in two shows. At $23/night, it was the most expensive overnight stay, but it had clean, hot, private showers.

I’m not opposed to staying in a regular campground with a full hookup once in a while. It’s a good opportunity to dump my tanks, take a long hot shower, top off the charge on my batteries (if needed), and refill my fresh water tank. But as I recently learned after 10 days of dry camping south of Ehrenberg, my black water tank can hold at least 10 days of waste and I don’t use much fresh water. (It probably would have been a perfect stay if it weren’t for battery issues that were resolved when I left by simply replacing two bad batteries.) But the parking lot atmosphere of most RV parks is a real turn off to me and it irks the hell out of me to pay $30, $40, or even $50 to spend a night there.

Where I look

First, I’ve learned over time where the kind of campsites I want can be found.

When Free isn’t Free
Keep in mind that some areas — including the Icicle Creek area I discuss here — require an access pass for parking. I buy my passes annually and keep them in my truck for hiking and camping, which I do three seasons out of the year. It’s worth it to me and I like supporting the park system.

Public land, including National Forest (NF) and Bureau of Land Management (BLM) and sometimes even State Forest (SF) land almost always has some free “distributed” camping. Distributed camping is camping allowed off forest or desert roads in established campsites that are not necessarily in campgrounds. For example, a drive up Icicle Creek in the Leavenworth, WA, area will take you into National Forest with several established campgrounds. Those campgrounds have level parking space, picnic tables, fire rings, and access to toilets and sometimes even water and you’ll pay a fee to use them. But off the main road are side roads with campsites scattered here and there. Those campsites are usually free.

Did you know that you can camp in the NF just outside Grand Canyon National Park for free? And if you know where to look, you can even find back roads into the park that can help you avoid entrance lines? It’s like camping near your own private entrance to the park.

Near John Day
My Thanksgiving dinner campsite on a tributary creek to the John Day River in Oregon.

Even the campgrounds in NF, BLM, and SF areas can be quite a bargain. On Thanksgiving night, for example, I had an entire campground on a creek in Oregon to myself. My back door looked out over the creek, it was dead quiet and completely private, and I had a picnic table and fire ring if I wanted to use them. There was even a very clean pit toilet a 250 feet from my site. All for $5. I can’t complain, can I?

State and county park campgrounds can also be nice, although they can be spendy and are usually crowded on weekends. Washington state campgrounds can be outrageously priced so I generally avoid them unless they have features I can’t get elsewhere.

How I find them

This is where experience is a good teacher. The more I look for and find sites, the better I become at doing it. And getting a feel for an area is also extremely helpful.

I use a few online tools to get started. I start with Google Maps to get a general feel for the area I want to spend the night. What’s there? Towns? Parks? Points of interest? NFs appear on Google Maps; when I get the name of a NF, I can Google it and get details, including detailed maps that show parking areas and forest roads.

I can also go to the BLM website and search its maps for nearby BLM land. Then I can get details about possible camping areas or campgrounds.

At Walker Lake
I needed a place to stay near Hawthorne, NV, where I planned to meet up with a friend of a friend. No problem: free camping on the lake on BLM land. Too bad the weather was so stormy!

Once I know for sure that camping is allowed in an area, I can use Google’s satellite view to get a look at potential sites. Keep in mind that map view isn’t always accurate — for example, Google maps shows a through road along the levee where we camped in early January; in reality, there’s an inlet cut through the road that clearly shows in satellite view. Satellite view will also show clearings in forested areas, side roads, and even fire pits that indicate an established campsite.

Map View Satellite View
In map view, it looks like the road crosses right over inlet (left) but satellite view tells the real story (right). We camped in the clearing just to the east of where the north side road ends.

Oregon Camping
I had a streamside campsite in central Oregon. There were about two dozen deer roaming the campground when I arrived late in the afternoon. Only five of the 30 or so sites were occupied.

Another somewhat obvious trick is to simply ask around. For example, when I was near Burns in Oregon looking for a place to stay on my way south, I saw some BLM land that showed a campground. It was pretty remote and it was late in the day; I worried that it might not be suitable for me and then I’d be stuck driving at night, which I hate to do. I Googled BLM and found a BLM field office. (The same one that was in the news a lot last year.) I was close enough to drop by and chat with a ranger. He assured me that the campground was open and would accommodate my rig. I made the hour-long drive south and found what might have been the nicest campground so far. I picked a site along the creek and paid only $8/night.

Cibola
A bonus to this campsite along the Colorado River just outside of the Cibola Wildlife Refuge was the incredibly dark night sky. I got to practice my astrophotography skills not long after sunset.

I also ask friends. The campsites I stayed in last year and this year south of Ehrenberg on the Colorado River were sites my friends knew well, having camped there for many years. My friend Janet showed me other sites. I found still more just wandering around on my own, like a campsite father down the river near a wildlife refuge.

Near the Hot Spring
Greetings from somewhere south of Holtville, CA!

I found the site I was in the last night before my side trip to San Diego (where I am now) by a combination of methods. A friend told me about the hot springs along I-8, although he was pretty sketchy about the name and location. Google maps found the place and directed me to it. A review on Google told me it was BLM with camping available and the reviews were pretty good. The campground host at the long-term (i.e., fee) camping area directed me to free 14-day limit camping about 2 miles south of the hot spring. I drove in, found a level spot, and parked for the night. Only two cars drove past during the 16 or so hours I was there so it was plenty quiet. I got a great night’s sleep — with the bonus of a good hot tub soak in the morning before I hit the road.

I’ll leave San Diego later today and head back east toward Arizona. I’ll spend a night or two in Borrego Springs, following up leads for free campsites with good hiking on BLM and NF land. Then the plan is a side trip to the Salton Sea where I should be able to find a site in the state park there. Then back to Quartzsite for a few days; there’s plenty of free camping out in the desert. After that, who knows? I’m making it up as I go along and only tentatively plan things out a week or so in advance.

I love the flexibility I have on this trip with my smaller rig. I also really love the freedom to make things up as I go along, without having to get approval from (or listen to complaints from) a travel companion. So far, most of my sites have been better than I expected and, as you can imagine, I’m very pleased about that.

I do admit that things can get a bit stressful late in the day when I still don’t know where I’m going to park for the night. But there’s aways plan B: a truck stop or Walmart parking lot. (Fortunately, I haven’t had to resort to either one so far on this trip.) Or a KOA.

Do you have any campsite tips you’d like to share with readers? Please do use the comments link or form to let us know. I’d certainly love to get some new ideas. You can never know too much.