Category Archives: Travels with Maria

Blogging from the road.

Hotwire Loses a Customer

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Mike finally wises up.

My husband, Mike, is always looking for a travel deal. While there’s nothing wrong with that, what he usually winds up with is a prepaid travel deal with restrictions and other strings attached that make the trip a little less pleasant.

Hotels Deals?

His use of Hotwire, for example, has screwed us up more than once. He often uses it to book hotels. He claims he gets a better deal. What he usually gets, however, is a substandard room in the least desirable part of the hotel that doesn’t match his requests. I’m talking about the third-floor room in a high-rise that overlooks the air conditioning units on the roof of the hotel’s conference center. Or the one across the hall from the ice machine or elevator bank or housekeeping storage closet.

The request thing really bugs me. Hotwire — and most of those special deal booking services — include a field in the reservation form where you can enter requests, such as “quiet room” or “upper floor.” It usually also includes form fields for bed size (i.e., King, 2 Queens, etc.). The trouble is, the hotels either don’t see or don’t get these requests. While we’ve never been stuck in a smoking room after requesting nonsmoking, we seldom get our requested bed size (a single King or Queen). And the other requests regarding room type are usually ignored.

So what is your special deal getting you? Certainly not what you wanted.

And what kind of a deal is that?

While it really doesn’t matter on a one-night stay, getting a less-than-satisfactory room on a multi-night stay can really ruin the trip, especially if it’s supposed to be for pleasure.

The hotels, in the meantime, don’t give a shit about you. In their eyes, you’re paying $99 for a $199 room — or whatever your special deal is — and you’re at the very bottom of their list for service. They don’t care about you. They don’t want your kind in their hotel. The very fact that they have to take in Hotwire guests cheapens their establishment, in their eyes. So when you realize that your vacation is about to be ruined by your room’s view of the garbage dumpsters rather than the mountains or ocean on the other side of the building, and ask to get a different room, they respond that the hotel is full. They’re not even willing to do a deal with you for an upgrade. I think it’s because you pay Hotwire for the room — not the hotel itself — and making a change is likely to start an accounting nightmare for whoever’s at the desk.

This happened to us twice on trips Mike booked for the two of us. After the second time, I made him promise he’d never book a hotel through Hotwire for a trip I was going on with him. But Mike continues to use Hotwire for his solo trips, and for the trips he takes with his family members. Whatever.

Rental Car Reservations?

Well, Mike got bit bad by Hotwire this week. He’s flying to Seattle to visit me out in central Washington. I told him to fly into Wenatchee, which is 30 miles from where I was staying, but he was too cheap to pay the extra $220 airfare from Seattle to Wenatchee. He expected me to drive the 300 round trip miles twice to pick him up in Seattle and then take him back. When I explained that wasn’t happening in my 10 miles per gallon truck, he decided to rent a car. I had no problem with that because I figured that whatever he rented would be more comfortable and fuel-efficient than my 1994 Ford F150 redneck truck.

Now, I’ve rented cars too many times to count over the past 20 or so years. I don’t like doing it. There are too many different prices and options and add-on fees. I’ve found that the very best way to get a good deal is to check the Web sites or call the toll-free numbers for the top 3-5 car rental places that serve the market you’re going to and get quotes. Have your AAA or AOPA or whatever discount code ready. Unless you’re traveling with a lot of people, always ask for the smallest, cheapest car. Nine times out of 10, you’ll get upgraded for free. (I’ve been upgraded to convertibles, minivans, SUVs, and even sports cars.) The trick is to compare apples to apples to make sure each quote is for the complete and total amount. When you find the best price, book it through the car rental agency. They usually just ask for a name and phone number; they seldom ask for a credit card. You write down the confirmation number and present it at the rental counter when you arrive.

But Mike reserved through Hotwire. And not only did they charge him over $350 up front for the entire rental, but the “reservation” was non-refundable. So when I picked up a contract in the Chelan, WA area and needed my truck (and its miserable fuel transfer system) up there with me, he was unable to cancel the car reservation and make the plane reservation (as I’d originally requested — and yes, that’s an “I told you so”). As a result, he’s paying $350 to rent a car to drive himself from Seattle to Quincy and back again. For the rest of his stay, the car will be parked in front of my camper at the Quincy Golf Course.

After battling with a “supervisor” at Hotwire and the rental car agency and getting nowhere, he admitted that he’d learned his lesson: He will never book anything with Hotwire again.

The Moral of this Story

I guess the thing that bugs me most about this affair is the fact that you can really get screwed just trying to save a few bucks. And while it’s nice to save money when you can, there comes a point when saving $20 or $50 on a 10-day car rental isn’t worth the restrictions and headaches that go along with the savings. In this case, by booking his car rental through Hotwire a few days in advance of the trip, he forfeited all of his travel flexibility.

Moments ago, with 10 minutes of work, without any discount codes, I found a suitable car rental through Enterprise for $373.56 — less than $25 more. Is it worth $25 — less than 7% of the purchase price — to pay for something in advance without any chance of refund?

To add insult to injury, our financial situation does not make it vital to save the $25. It’s not like we’re broke. But that’s part of the big picture. And sometimes, for some people, it’s tough to see the forest for the trees.

Quincy Tales: Crop Dusters

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A report from my summer camp.

Crop DusterCrop dusters work the area every morning if the wind is calm. I can hear the zooming around. It reminds me of the airplane scene in North by Northwest.

The planes are usually small one-seaters, although I did see a biplane the other day. I took this photo this morning from the grassy yard of my campsite as the plane was making a turn for another pass over the field across the road. I’ll try to get better photos of them in the future.

Takin’ Pictures

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I get out and try to photograph the world around me.

I brought my Nikon D80 camera and four of its lenses with me to Washington state. I’ve been out a few times taking photos. I got some nice bird photos on Sunday, but I’ve also taken photos of some less interesting subjects. The other day, on a walk near the golf course late in the day, I got some nice photos of a wheat field and some weeds growing alongside the canal.

I like the wheat field photos. One of the themes I’m always pursuing in my photography is infinity. I like photos of things that seem to go on forever. The fields of wheat, corn, alfalfa, and other crops here are huge and, from the right angles, it’s easy to get a photo of the crop that fills the photo. The photo shown here, shows the deep furrow created by the irrigation circle’s tires as it moves through the field. I have other shots that are just wheat.

Here’s another fill-the-frame image. It’s the bark of a tree alongside the golf course. I love the texture of this. I think it’s a birch tree — most of the bark is white — but the white bark is split, with deep brown-gray cracks. There’s a lot of depth to this. It makes a nice desktop picture. (So does the wheat.)

I took this photo yesterday while on a bike ride. It’s a good example of the kind of farm fields around here. This is an alfalfa field with an irrigation bar on wheels parked on one end. This kind of irritation travels up and down a field — it doesn’t do the circle thing. The alfalfa has been cut and baled. The bales are left out in the field until they can be gathered. While this isn’t an especially good photo, it’s a typical scene in the Quincy area.

Yesterday afternoon, I went back to Quincy Lakes with my camera, 70-300 mm lens, and tripod. Although the lens has image stabilization built in, the tripod really is necessary when you set it to the full 300 mm setting. My goal was to get a photo of a Yellow-headed Blackbird. Not only did I get a photo of the magnificently marked male, but I also got a shot of a female. I got both of these photos from the same place I shot the Redwing Blackbird on Sunday.

I also saw and photographed an American Coot, which is like a duck, and its babies, but none of the shots are good enough to share here. I might go back in a few days and try again. I know where one of the nests are and as the babies begin to mature, I should be able to get better shots of them.

I went out last night to take some photos, too, but I’ll save those for another post.

Quincy Tales: Bicycling

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A report from my summer camp.

I brought my bicycle with me to Washington with the idea of riding regularly to get exercise and lose weight. Thank heaven I’m riding once in a while. I’m eating so much that I need the exercise to keep from really porking up.

I noticed that my bike’s rear wheel wasn’t perfectly round. It may have been damaged in transit on the bike rack we put on the back of the camper. Or it may have already been damaged for some other reason. In any case, the wheel’s rim rubbed against the brakes. it wasn’t enough to prevent me from riding, but I figured it would be nice to get it fixed.

I found an excellent bike repair shop in East Wenatchee: The Second Wind. It wasn’t fancy or flashy. In fact, the place looked as if they hadn’t fully moved in (or were in the middle of moving out). But the repair shop on the side had three guys, including the owner, hard at work. The owner fixed up my wheel in a matter of minutes, then helped me choose a new bike seat and swapped it out for me. It was a pleasure to get good service within minutes — I’ve become so accustomed to people telling me I have to leave whatever needs repaired or wait.

The Second Wind is at a great location: at the end of a street that butts up against the pedestrian/bicycle bridge across the Columbia River and the loop trail. I don’t know if they do bike rentals, but they should!

Of course, I’d brought my bike along partly to ride that loop trail. It’s 11 miles long and up until that point, I’d only ridden about 6-1/2 miles on a single ride. It was hot and I ate a big lunch and I talked myself out of it. (Can you say lazy?) But next trip, I’ll do it.

The riding in Quincy isn’t exactly interesting, although it is easy. Quincy is mostly flat farmland with straight roads, laid out in a grid according to sections of land. A section is a mile square. So going ‘around the block” out here by the golf course means riding about 4 miles. Two blocks is 6 miles. Closer to town, there are more roads, but there’s also more traffic.

My riding has been sporadic. My first ride, last week, was about 2 miles. The other day, I thought I’d ride to the airport, which is 4-1/2 miles away, and back. I wound up doing just 6 miles total (around two blocks).

Yesterday, I decided to ride into town to check for mail and buy a bottle of wine. (I allow myself 1/3 bottle of wine each evening, after 6 PM if there’s no chance of rain.) Town is about 6 miles away. Taking the truck sucks down a full gallon of gas, so driving into town each day is costing me about $4.50. I figured, why should I spend the money and add to carbon emissions when I can take my bike and get some exercise? So I did. And I think the bike repair really helped out — the bike seemed easier to pedal. (Could it be I’m getting back into shape that quickly?) I was tired when I got to the post office, but not wobbly. I had one letter waiting, which I strapped onto the rack on back. Then I hit the wine shop and had a conversation with the proprietor about local wines. He set me up with a bottle of Jones of Washington cabernet. From there, i went to Harrington’s Drive In for a small hot fudge sundae (I needed energy!). Then the long ride back. There was a mile-long stretch with a gentle uphill slope that was the most challenging part of the ride. Then I was back, feeling as if I’d really accomplished something.

I hope to repeat this performance at least three times a week while the weather holds.

Quincy Tales: Laundry

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A report from my summer camp.

One of the drawbacks of living away from a very comfortable, fully equipped home is the laundry problem. I need to find a coin-op laundry to do my wash.

This week, I went to Quincy’s lone laundromat for the second time. While examining the filth around me as I waited for my clothes to dry, I decided it would be my last time.

I can’t understand how a laundromat can get so incredibly filthy. What are these people doing? How can they leave their trash around? How does the floor get so dirty? Doesn’t anyone take a rag over the tops of the washers? Ever?

Do you know how hard it is to fold sheets by yourself when you can’t let them touch the floor?

I spotted a laundromat in Wenatchee on Monday. It’s a long drive to do laundry, but I’ll do other things while I’m there. And it’s only once a week.