The Westin Casuarina, Las Vegas

A quick hotel review.

I came to Las Vegas yesterday afternoon for a helicopter tour operators’ symposium sponsored by HAI (Helicopter Association International), which I am/was (long story) a member of. The event is being held in the conference rooms at the Westin Casuarina Hotel, which is about two blocks east of the strip on Flamingo Boulevard, not far from Bally’s, Bellagio, and Caesar’s Palace.

Reservation and an Overactive Imagination

I screwed up my reservation. When I was invited to the event and decided to go, I clicked the link in my invitation e-mail to get the special rate of $134 (I think) per night (plus tax, of course). I did the Web reservation thing and got myself a nice room with a king bed and turn-down service (which I haven’t experienced since my ADP auditing days in the late 1980s). Unfortunately, I must have forgotten to click the final “reserve” or “confirm” button because my reservation was never saved. I discovered all this on Sunday when I called the hotel to check. (Good thing I called.)

The reservation person was very nice and helpful. She got me the same kind of room for only $10 more per night. She also told me how lucky I was, since the hotel was very popular and the rooms were normally much more expensive. I believed her. The photos on the Web site backed her up. The place looked great and included a spa. I imagined a relatively large property with an outdoor pool and lounge area. I was looking forward to the trip, for a chance to get away to a nice hotel with a resort-like atmosphere in the heart of Sin City.

Reality Strikes, but not Hard

On arrival at the hotel, I realized it wasn’t nearly as big as I’d imagined: a 17-story building set perpendicular to the strip. Inside was a small casino, the obligatory Starbuck’s, a nice but not terribly trendy restaurant, a gift shop, some conference rooms, and the registration desk. There were more conference rooms on the second floor, which also housed the spa,fitness room, and pool. They’d decked the halls — probably right before Thanksgiving — and everything had that seasonal feeling that comes from lots of fake pine and poinsettias and red sparkly balls.

There was no line at the desk and I stepped right up. The woman who helped me was pleasant and friendly and did not put on airs. (That was a good thing because I’d chosen comfort over style and was wearing cargo pants and a thermal shirt with a scarf around my neck and sneakers on my feet.) I asked for a room on an upper floor, telling her that this was my big few days away from home. She obliged and put me on the top floor with a room facing south.

The room is small — probably the same size as the room we recently stayed at in the Sheraton New York and Towers. But it’s much more pleasantly appointed. The bed is big and soft, with a cosy down comforter. There’s a desk, two easy chairs with ottomans, and a dresser with a TV on top of it. There’s also a mini-bar, but I turned down the key at check in, not wanting to be tempted by $5 packages of M&Ms or $8 cans of Coke. (I might be exaggerating here; I didn’t actually check the price list.) It’s also pretty quiet up here, although my fellow floor mates do have a tendency to slam their doors on their way out.

The room looks recently renovated. It’s clean and very comfortable. My only gripe is that they charge an extra $12.99 per day for Internet access, which I think is obscene. But that’s why I have the Treo — I can use that to connect my computer to the Internet. (Look for an article with detailed how-to instructions for that on Peachpit’s Web site soon.)

The bathroom is also well-appointed with a blow dryer, lighted makeup mirror, shampoo and all the stuff that goes with it, and thick towels. There are two shower heads, so you can shower two parts of your body at the same time. (Has anyone told these folks that we’re in a desert?) There’s even a terry robe in the closet. And I can iron the Flying M Air shirts I brought with me because there’s an iron and ironing board in the closet.

From my big windows (which, sadly, do not open), I can see the airport 2-3 miles away; MGM Grand; the fake Chrysler and Empire State Buildings of New York, New York; the backs of Planet Hollywood and Paris; most of Ballys; and a glimpse of Belagio’s front. I can also see a long row of multistory parking structures behind the strip hotels. Not exactly a perfect view, but not a boring one, either. (Heck, how can you go wrong on the 17th floor of any hotel that doesn’t have an equally tall hotel right beside it?)

I didn’t get turn-down service last night — Darn! I was so looking forward to the mint on my pillow! — but there were three newspapers on my doorstep this morning: the Wall Street Journal, USAToday (McPaper), and the Las Vegas Review-Journal.

The conference rooms downstairs were set up nicely and the food and beverage service was excellent. As someone who has conducted seminars in many hotels all over the country, I was impressed with the facilities and catering service. So it seems like a really good place to have a conference.

Conclusions

Overall, the Westin Casuarina isn’t a bad hotel. It’s definitely not the place to come if you like to gamble in an exciting atmosphere — the small casino was pretty dead at 7 PM when I came up after dinner. Its location off the strip means you’re walking a bit if you want to go exploring. (But don’t we all need to do more walking?) I can’t say I recommend the restaurant — I think the price was a bit high for the quality of food served — but it won’t kill anyone to eat there.

There are definitely some very nice things about it: the comfort of the room and small size of the hotel. Ever stay at the MGM Grand or Caesar’s? You’ll walk a half mile just to get back and forth to your room. A hotel this size is much more manageable and real. The furnishing seem to be of a higher quality, too. Service is great and everyone who works here — from the desk clerks to the restaurant personnel to the women at the Starbuck’s counter — is incredibly friendly and helpful. I could be at a small hotel in a small city for the way I’m treated and the service I get.

Would I stay here again? Not sure. Truth is, I’ve stayed in Las Vegas at least a dozen times and I seem to stay at a different place every time. But I certainly prefer it over some of the other big name hotels I’ve stayed at — Circus Circus comes to mind; that place is a pit! But with dozens of hotels and thousands of rooms to choose from, every stay in Las Vegas is a new adventure. Who knows if I’ll be back for seconds here.

A Trip to New York In Pictures: Part I

Some photos of my Thanksgiving trip to New York and New Jersey.

Last week, I went to New York with my husband, Mike. We spent a few days in Manhattan, visiting our old stomping grounds, then headed to New Jersey to spend a few days at my brother’s house in Colonia (near Rahway). Along the way, we made a quick stop in Queens for an unremarkable Thanksgiving dinner at an Italian restaurant.

I brought two cameras with me: my Canon Powershot 500 and my relatively new Nikon D80. It was a good thing I brought 2 cameras. My recently repaired Canon crapped out on me again. So most of the photos were taken with the Nikon.

I just put the photos on my iMac and looked at them. I thought I’d share a few with readers. They may not be the best photos of New York and the vicinity, but I’d like to think they’re at least a little bit interesting.

The Flight

Out the Airplane windowWhen you have 4+ hours to kill in coach on a Phoenix to Newark flight, you do run out of things to do. I killed some time playing with my new 10.5mm lens. Here’s a look out the window. I think we were over Kansas or maybe eastern Colorado at the time. See the checkerboards of the terrain?

If you’ve never flown across the country during the day, do it and make sure you get a window seat. If the weather is clear, you’ll get an education about the geography of the United States that no textbook can offer. I always sit by the window when I fly and I spend much of the flight time with my face right up against the Plexiglas.

Into Manhattan

To Times SquareAfter landing at the airport and getting a much-needed shoeshine in the terminal, we made our way to the rental car area and picked up our Avis rental car. Mike then drove us right into the city, by way of the Lincoln Tunnel. This photo was taken as we made our way across town toward Times Square. Okay, so it’s not the best image. But what do you expect? The camera was sitting on the dashboard and we were stopped at a light. You can see the shadowy figure of a pedestrian crossing the street — this was a long exposure.

The View from Our Room

View from the SheratonOur tiny but comfortable room at the Sheraton Hotel and Towers on 52nd and 7th was on the 37th floor. From the big windows, we got a glimpse down into Times Square. I set up my tripod on the desk along the windowsill and captured this image as we settled down for our first night.

Did you know that the Sheraton we stayed at is the flagship Sheraton hotel? That’s what it said in the hotel services guide in the room. I do know that it was the nicest Sheraton I’d ever stayed at. Sheratons, in general, aren’t so good. I prefer Marriotts. I used to like Hiltons, until my multiple-week stay at the Mount Laurel Hilton in New Jersey. But that’s another story.

View in DaylightWondering what that view looked like in daylight? Wonder no more. Here it is. Not quite as colorful or glamorous on a gray New York day. The buildings in the foreground are all office buildings. There was a very large conference room right across the street from our room; they had a big meeting in there the day we left.

Rockefeller Center

GE BuildingOn Tuesday we did a lot of walking. That’s the best way to get around in New York. My only wish was that I’d brought thinner socks — my heavy cotton socks aggravated my 25-year-old corns. But that’s probably more information than you need, so I’ll stop there.

We went to Rockefeller Center first. This photo was taken inside the GE building (formerly the RCA Building), an Art Deco masterpiece on 6th Avenue. This particular photo was taken right after security told me I couldn’t set up my tripod. I was very disappointed. (I’m being polite here.) The color of the light is the actual color inside the building — very yellow.

We didn’t stick around for any more indoor shots. Instead, we went outside. I got a photo of the Promenade, but rather than show it here, I’ll show you the one I took that night. Keep reading.

Grand Central

Grand CentralIt’s Grand Central Terminal, not Grand Central Station. Many people get that wrong. It doesn’t matter. It’s Grand Central and it’s a magnificent piece of architecture on 42nd Street at Park Avenue.

This photo shows the Concourse, taken with my 10.5mm lens from the steps up to one of the restaurants. No tripods here either, I’m afraid. Not without a permit. (Can you believe this crap?) So I set the camera down on the railing and used the self-timer to snap the picture. What I like about it — other than the outrageous curves — is the motion of the people down below.

The ceiling of Grand Central’s main concourse shows the constellations — cream colored stars with drawings of the constellation figures. Incredible. And the windows you can see at the far end are actually huge — about 8 stories tall. The horizontal lines across them are walkways where people in the office spaces above walk from one side of the building to the other.

Back in the mid 1980s, when I worked for the City of New York, I had a job on Madison at about 45th Street. Each day, I’d take the subway up to Grand Central and walk across this concourse from the lower-left of this photo to the middle right. There were underground corridors you could follow for blocks, keeping you out of the elements. One of the corridors was carpeted with multi-colored carpets at the time. They were doing a test. In those days, they used to judge how durable carpets were by putting them down in Grand Central and letting commuters walk all over them all day long.

The New York City Public Library

Library Entrance HallThe New York City Public Library is a monument on Fifth Avenue at about 40th Street. People know it for the matched statues of reclining lions out front. But few tourists ever step inside to see how incredibly beautiful it is.

This photo is of the main entrance hall, taken from the north stairway. This is mid-day on a Tuesday. Not terribly busy. We’d walked through a Jack Kerouak exhibit downstairs before climbing up and wandering around the exhibits. Highly recommended. You can’t get more culture for less money anywhere in New York — it’s free.

And yes, I did get a few lion photos outside. But you don’t need to see them.

Bryant ParkOut back, in Bryant Park, they’d set up a skating rink. This shot, taken with that funky 10.5mm lens again, shows the rink, the back of the library, and a few of New York’s skyscrapers, including the Empire State Building. There were craft vendors set up all around the rink for the holidays.

Back when I worked for the City, I had a job on 41st between 7th and 8th. Yep — right by Times Square. Once in a while, we used to walk up to Bryant Park with our lunch. It was summer and it was hot. The park was filled with druggies back in those days, but they didn’t bother us. The Stand Bookstore had a row of kiosks along 6th Avenue, filled with used books, and I’d occasionally pick up something to read. They tell me Bryant Park has been cleaned up. It certainly looked friendly that day.

Times Square

Times SquareI’m convinced that the best way to take photos in a place as busy as Times Square is with a wide angle lens. Can’t get much wider than this. I know it looks funky, but it really does show a lot. And if your mind can take out weird curves — since Photoshop can’t seem to do it — you can get a real feel for what’s there.

Times Square used to be a real sleaze pit. Now it’s just a very dirty, very brightly lighted place where a lot of tourists come for reasons I can’t quite understand. They must be like moths attracted to the lights. The place is full of tourist junk shops, electronics places selling gray market goods, and big name retail establishments like the Virgin Megastore and the Hard Rock Cafe. They tell me Disney even has a place there, although I didn’t see it. The place is full — and I do mean full — of advertisements. Not the kind of place to come if you suffer from seizures brought on by flashing lights.

Times SquareThe above photo looks downtown. This one looks uptown. I’m standing at the divider between 7th Avenue and Broadway, between 44th and 45th Streets. I snapped quite a few shots while I was standing here. I like this one the best. The exposure isn’t very good, but that’s mostly because the light sucked on such a cloudy afternoon.

And yes, this is the wide angle lens again.

More to Come

That’s all for now. I’ll share the rest of the interesting shots another day. I’ve got a few night shots to show off and a bit of New Jersey wildlife. So do check in again.

And if you want to read more words about my trip, do check out “Impressions of New York: An Assault on the Senses.”

Impressions of New York: An Assault on the Senses

A former New Yorker sees the City through a tourist’s eyes.

I spent the first 36 years of my life in the New York City metro area, living in New Jersey, Long Island, and Queens, NY itself. I even worked in downtown Manhattan, near the financial district, for five years. I grew to know New York, to understand it and to make myself part of its rhythm. It made me strong and helped turn me into the zero-tolerance for bullshit person that I am today.

I left the New York area in the late 1990s in search of a more laid-back lifestyle, one where I could keep more of the money I earned, instead of spending it on property taxes and car insurance. I wanted warm winters and friendly people. I wanted space between my home and the next, privacy, quiet. I wound up in a small town in Arizona where, until recently, I’ve been very happy.

But Arizona is completely different from New York — like black is different from white or day is different from night. I didn’t realize just how different the two were until this week, when I returned as a tourist, and spent two days in midtown Manhattan. For the first time ever, I was able to see New York through the eyes of someone who didn’t know it quite so well — through the eyes of a tourist.

The Sound of New York

View from the Sheraton Hotel and TowersThe first thing I noticed as we settled down for the night in our hotel room was the sound of the city. New York, you see, has a background noise, like a soundtrack. At its very base is a low rumble, like a low frequency hum. It’s the conglomeration of the movement of cars on city streets and the hum of climate control systems on rooftops and restaurant exhaust fans at street level. It includes subways rumbling under the streets and bus and truck engines and planes and the odd helicopter. Sometimes it includes the sound of the wind whistling down streets and around buildings. During the day, it includes voices: people in conversation as they walk the streets, whether it’s with a physical companion or the virtual companion on a cell phone.

The sound is punctuated, day and night, by other, louder sounds. Listen and you’ll hear them and often be able to identify them. There is, of course, the orchestra of car and truck horns. (It’s impossible for a New Yorker to drive for more than 15 minutes without using his car horn at least once and taxi drivers must use their horns at least three times per fare.) A bus engine revs, a heavy sheet of metal drops, a jackhammer breaks up a sidewalk. A truck backs up with a stead beep, beep, beep. A police car, ambulance, or fire truck — or sometimes all three together — speed to their destination, sirens wailing. A policeman blows his whistle, someone shouts. This time of year, Christmas music blares from speakers outside the windows of Saks, Lord & Taylor, and Macy’s.

To be fair, the sound does seem to calm a little at night, but the underlying rumble of noise is always there. The sound is the pulse of the City. If it were to stop, surely the City would be dead.

The sound is clearly audible to anyone who cares to listen — as long as that person has the experience of true silence to compare it to. I know true silence — the utter soundlessness of a still night atop a high desert mesa, a silence so complete you can hear your heart beat. That’s why the sound of the city is the first thing I noticed when we settled down for our first night here. Even 37 stories above the streets, closed in behind the thick glass of the hotel’s windows, we could still hear that sound. Open the window a crack and it fills the room.

The Lights & Sights of New York

The next thing I noticed was the brightness. True, our hotel is less than ten blocks from Times Square, but the brightness still surprised me. SImply stated: it doesn’t get dark here.

Times SquareThe light comes from the lights in building windows — office lights that are apparently never extinguished. It comes from the hundreds of television screens, many of which are larger than my two-story house, that display a never ending barrage of advertisements at anyone who glances at them. It comes from neon signs at street level or high atop skyscrapers: Ernst & Young, Kodak, Reuters, UBS, GE — these are just the few I see with a quick look out my window. The light comes from search lights that dance off buildings and pierce the sky, drawing attention to some new nightclub or the Christmas decorations on a posh shop. It comes from the Christmas decorations themselves: snowflakes twenty or thirty feet across, strings of lights wound around windows and trees and buildings, flashing lights forming wreaths and reindeer and Christmas trees. The scene pulsates with colored lights.

There may be streetlights — I don’t know; I didn’t notice them. They’re not needed here.

Dawn is so gradual here that it’s a non-event. The gray sky of night gets brighter and brighter until it becomes the gray sky of day. Only the clock can confirm that it’s daytime. But that’s just because it’s been cloudy since we arrived. I remember blue skies in New York and the shafts of sunlight between the buildings. Sadly, I think we’ll miss that sight on this visit.

And what does all this light reveal? Hundreds of buildings fifty or more stories tall with narrow, canyon-like streets in a grid pattern between them. Brick buildings a hundred years old standing proud beside steel and glass towers. Bright yellow taxicabs speeding down the avenues (with car horns blaring, of course), followed by lumbering, ad-wrapped buses. Thousands of pedestrians walking down sidewalks, gathering at street corners, ignoring traffic signals to cross when the time is right. People from every race and walk of life: white, black, asian, rich, poor.

At street level are shops showing off their inventories in bright, creative displays. In the tourist-trafficked areas, the merchandise spills out into the street with brightly colored signs and shop employees calling out bargains to lure the tourists in.

Bryant Park SkatingAround every corner is another surprise: a landmark building, a skating rink, a park, a farmer’s market, a holiday crafts market. The Public Library offers an exhibit of Jack Kerouac’s notebooks and his famous scroll, along with permanent displays of artworks and a real Guttenburg Bible (one of fewer than 200 made). There’s a fresh food market between corridors deep inside Grand Central Terminal. On Vanderbilt, there’s a public display of proposed designs for land development over the west side’s train yard — at least these developers understand the importance of open space park land. Step inside the lobby or study the facades of buildings on Sixth Avenue to see a WPA mural or art deco entrance or mosaic history. It’s impossible to be bored in a city like this.

At night the horse-drawn carriages come out to pick up tourists at Rockefeller Center and whisk them away to Central Park or Times Square or some other destination. The horses blend into traffic, stopping behind taxis at traffic lights, clomping along at their own pace while the cars and buses and trucks whirl around them. Stopped at a traffic light in front of Saint Patrick’s Cathedral, a horse urinates on the city street. The carriage driver looks at the police officer standing nearby and says, “He’s overheating.” Everyone laughs.

The Smell of New York

New York can keep any sensitive nose awake and alive. From the sickly smell of steam rising from the street to the sweet smell of carmel roasted nuts in a vendor’s cart, it’s all there, good and bad. You can smell a Chinese restaurant or pizza parlor long before you reach it — if the breeze is blowing just right.

Walk down an avenue and the smells parade past your nose: flowers in a park, perfume from a shop front, food from a restaurant or vendor car. Things can be less pleasant on side streets, depending on whether it’s garbage day, but with cold weather, pedestrians are usually spared the worst of the smells. But come summer time, pray the sanitation workers don’t strike.

The Feel of New York

The feel of New York depends mostly on the season and weather. This visit is overcast and damp, with some light rain. It’s not windy or cold enough to be really cold — which is good, because I no longer own a winter coat. Instead, it’s what I’d consider typical late autumn.

But come in August during a heat wave and be prepared for the “Three H’s”: hazy, hot, and humid. I’ll take 100°F in Phoenix in June over an 80°/80% humidity day in New York. Or try January, when the temperatures dip below freezing and the wind is howling down the streets or avenues. As you walk leaned into the wind, you feel as if your nose is going to freeze off before you reach your destination.

The air, of course, is filled with a fine dirt that coats you, your clothes, your skin, your car, and anything else exposed to it. Wash your face after a day walking on the streets and you’ll see the grime on your washcloth. Its especially bad when you ride the subway. It isn’t a gritty dust like you’ll find in the desert. It’s real dirt: a mixture of exhaust residue and pollution and plain, old-fashioned filth.

The Taste of New York

I’ve saved the best for last. I told friends I planned to eat my way through New York. So far, we are.

Every kind of food is available here, probably within walking distance of our hotel. On Monday night, we had Spanish food at a tapas bar on 53rd Street between 2nd and 3rd Avenues. Yesterday at lunch, we had Italian food at a restaurant overlooking the main concourse at Grand Central Terminal. Last night, we had Cuban food at a place on 52nd Street between Broadway and 8th Avenue. Today, for lunch, its dim sum in Chinatown followed up with Italian pastries from Little Italy. (I couldn’t resist buying a real New York black and white cookie at Grand Central yesterday; it was heaven.) Tonight, probably Rodizio at a place near my brother’s home in New Jersey.

We haven’t been picky about where we eat. The restaurants are all over the place. You can’t walk two blocks without finding some kind of interesting ethnic food. One glance in the window, to see how many people are inside, is enough to tell us whether it’s good. Last night’s Cuban restaurant, Victor’s Cafe, has been in business in the Theater District since 1963. A bad restaurant wouldn’t last that long in New York.

Or, as I pointed out to my husband, even if it’s bad, it has to be better than what we can get at home.

And sure, there’s the usual collection of chain restaurants: Applebees, Olive Garden, Hard Rock Cafe, McDonalds. But they’re all in the tourist areas — Times Square is full of them — and crowded with the same midwesterners who fill the same places in Arizona. Go figure.

What I’ve Learned

I’ve learned that I still have a love-hate relationship with New York. That it’s a nice place to visit, but I know I could never live there again.

I’ve learned that I could easily make myself go broke just by eating in New York. I’d also gain 10 pounds a week until I exploded. So it’s a good thing I don’t live here.

I’ve also learned that I’d like to come visit New York as a tourist more often. I may eat a lot here, but I also walk a lot. There’s just so much to see and do.

And that has to be good for something.

Telecommuting: One Solution to Slow Global Warming

And I don’t understand why no one sees it.

Later this morning, I’ll have the joy of joining thousands of other drivers on I-17 as we head southbound into Phoenix from points north. It’s a typical Monday morning, so I expect traffic to back up in the typical places — a few miles short of the Loop 101 intersection, down around Glendale Ave, at the “Stack” and “Mini-Stack,” at the Durango Curve, etc. The only thing that’ll make this trip to the airport tolerable for me is that my husband will be with me in the car and we can take advantage of the HOV lanes set up for carpoolers along part of the route. We’ll speed by the thousands of cars with only one driver in each one, getting to our destination in an almost normal amount of time while they take 50% longer to reach theirs.

Obviously, one of the best ways to slow global warming caused by auto emissions is to reduce auto emissions. You can do that by encouraging people to buy more fuel efficient cars, but you’ll always find people who need that status symbol Hummer or other ridiculous SUV in their driveway. (You know, the one with the shiny chrome extras that has never been off pavement?) You can do that by encouraging car pooling by adding HOV lanes to the highways. (You can see how well that works on the commute into Phoenix each day; ask the folks in New Jersey about their HOV lanes.) You can do that by encouraging people to live closer to where they work. (But with people changing jobs more often than most folks change hairstyles, that’s difficult to maintain.)

But you can also do that by implementing a solid plan for telecommuting — making it possible to work at home or in a local telecommuting center instead of making the long commute to park their butts in an office or cubicle for the day.

The Benefits of Telecommuting

The benefits of telecommuting go far beyond keeping single-driver cars off the roads during rush hour. For example:

  • Telecommuters spend less time traveling to and from work, so they have more time to spend with their families and friends. This can improve their lives and reduce stress.
  • Telecommuters can easily “pop back into the office” to get a bit of extra work done when necessary, especially if that office is in their own home or neighborhood.
  • Companies that allow telecommuting can reduce the amount of office space needed because fewer people will be coming to a central office. This can save the company money.
  • Companies that allow telecommuting can pay lower salaries because telecommuting employees have reduced commuting costs. (My sister, for example, spends more than $500 per month to get from her New Jersey home to her Broadway and Wall workplace, which is less than 20 miles away.) Savings can be spent on the equipment the employee needs to work away from the central office, such as a computer, Internet connection, and/or telephone line.

Clearly a telecommuting program can help a business and its employees, as well as the environment.

Not Always Possible

Obviously, telecommuting is not possible for all kinds of jobs. A car salesman, for example, can’t meet and greet prospective customers while sitting in his home-based office. Someone who works in manufacturing, where job duties require assembling parts or checking quality needs to be at the factory with tools and materials to get the job done. Policemen, firemen, and ambulance workers must be on the beat or at their base of operations, ready to spring into action when needed.

But there are so many jobs — especially in our predominately service economy — where an employee’s physical presence is not required at a specific workplace. Salespeople can do much of their work on the phone and in front of a computer, with visits to customers and clients to close a deal or provide service. Customer service personnel can work from any location where they have access to a telephone and the Internet. (If we can ship these jobs out to India, why can’t we ship them to people’s homes or telecommuting centers in the suburbs?) Editors, writers, and production people don’t need to come to an office to get things done. As long as they have the tools to work, they can work.

And telecommuting doesn’t need to be an all-or-nothing proposition. An employee can work in a main office two or three days a week and work the remaining days at a home office or telecommuting center. He can share an in-office workspace (cubicle or office) at the workplace with another telecommuter on the opposite schedule. Just taking one day a week off a person’s commute — that’s 20% fewer miles driven — can make a world of difference.

The Mindset

Unfortunately, the mindset of employers and employees makes utilizing a telecommuting program difficult, if not impossible.

Many employers have a complete distrust for their employees. They feel that if they’re not looking over an employee’s shoulders, the employee must be goofing off.

While that might be true of some employees, it isn’t true for everyone. Many employees are responsible individuals who understand that they’re being paid to get a job done. It’s those people who should be given the opportunity to telecommute.

The way I see it, telecommuting is a lot like working freelance, but for one client: your employer. If your employer gives you a job to do and it can be done in the amount of time allotted, there’s no reason why you shouldn’t be able to do it, whether you’re at a centralized workplace or at home with the necessary tools.

If an employee cannot finish a job at the office, he should not be given the opportunity to telecommute. Instead, the employer needs to understand why the employee is falling short of goals. Are the goals unrealistic? Is the employee simply not up to the task? This needs to be established before telecommuting is offered to anyone.

Employers can get peace of mind about telecommuting by granting telecommuting privileges only to proven employees and then monitoring workflow to ensure goals are met.

For example, suppose a support staff member is expected to handle 30 support calls in a day. If given all the right tools at a remote workplace, he should still be able to handle 30 calls. If his output drops to a consistent average of 20 calls a day, this should set up a flag for the employee’s manager. Why has the output dropped? Are there additional tools the employee needs? Or is he wandering away from his desk to chat with neighbors or do errands?

Output will always tell the story and that’s what should be used to evaluate the success of a telecommuting program or a specific employee’s participation in one.

I also think that while in some businesses, telecommuting can be used as a reward for hard-working employees, in other businesses, it can be the way to do business.

After all, why do employers pay employees? To spend a certain number of hours sitting at a certain desk in a certain place? Or to get a job done?

Conclusion

These are my thoughts about something that has been on my mind for years now. My ideas are a bit disjointed and perhaps idealistic. But two of my three primary editors are full time employees for publishers who allow them to telecommute. One editor lives and works more than 1000 miles away from her main office. Both editors are able to get all of their work done in home-based offices. While this is just one example of telecommuting in action — editors in the publishing industry — there can and should be more.

Telecommuting can solve so many problems. Why don’t more employers consider it?

Bribed

To make a holiday trip back east more palatable, my husband “bribes” me with two nights in Manhattan.

A few weeks ago, we started making plans for the holidays. I was given a choice: go back to New York to visit family for Thanksgiving or Christmas?

I chose Thanksgiving. My brother, who was trained as a chef, makes a great Thanksgiving dinner. A few years ago, I had a bunch of cheeses shipped to his house and we snacked on them with champagne while the turkey cooked. (Or while we waited for him to realize that he’d forgotten to turn on the oven and then waited for the turkey to cook.) It was a fun time with a small group of family members: my brother, his wife, his sister-in-law, my sister, Mike, and me. The next day, we went into Queens, in New York, to have dinner with Mike’s family.

Why Not Christmas

Christmas in New York is a crazy time. Traffic is maddening and the crowds are outrageous. And, to make matters even less pleasant, it’s usually cold and gray. So anytime you’re not snug in someone’s home or in a well-heated car, you’re shivering. Well, at least I am. (One of the top five reasons I left New York was the weather.)

I Love NYI do need to say that there’s something magic about midtown Manhattan at Christmas time. The tree and skating rink at Rockefeller Center, the window displays on Fifth Avenue, the smell of roasting pretzels and chestnuts, the steam rising from the manhole covers, the speeding cabs and blasting car horns on the avenues.

If I had unlimited financial resources, one of my homes would be in midtown Manhattan and I’d probably spend the weeks leading up to Christmas there. But that’s the only way I’d live in New York — if I had a ton of money and could elevate myself above those crowds and car horns and steam. Living down in it all just isn’t for me.

About Queens (the place, not the people)

Anyway, this year I chose Thanksgiving, fully expecting dinner at my brother’s New Jersey home again. Mike would invite his family to join us. That was the plan.

Except Mike’s family didn’t want to drive to New Jersey on Thanksgiving day. Instead, they wanted us to drive to Queens. I told Mike my brother wouldn’t want to do that. He said he’d ask. And then he did a sly thing. He called my brother’s wife and asked her. She, of course, said yes and managed to convince the rest of the party to come along. So we were going to Queens for Thanksgiving.

I don’t like Queens. And I certainly don’t mean to offend anyone who lives there. It just isn’t for me. I don’t see anything positive about it. I lived there for two years — in Bayside, in case you’re wondering — and did not enjoy that time at all. Living in Queens is like living in a buffer zone. Not quite real “city” like Manhattan but not quite “suburbs” like Long Island or New Jersey. It has all the unpleasantness of a big city with few of its benefits. And although there are houses like the ones you’d find in the suburbs, there’s little suburban atmosphere. In the two years we lived there, we had a car stolen and two cars and a scooter vandalized. (And Bayside was supposed to be a nice part of Queens.) Even if you find a pleasant pocket of homes on tree-lined streets, its surrounded by the same, miserable pseudo-city filth, traffic, crime, and graffiti.

(If you live in Queens and are outraged by my statements, accept my apologies. I really don’t mean to offend you — I’m just stating, as usual, my personal opinion. Use the Comments link or form to state your case on why I’m wrong. Just don’t expect to change my mind. I’ve been to a lot of places in 49 of this country’s 50 states — I’ve never been to Minnesota — and Queens is pretty darn close to the bottom of my list of places I might want to live. Like I said: it just isn’t for me.)

Yet every time we go back east, we go to Queens. That’s where Mike’s mom and sister and uncle still live. It’s tolerable on a regular day, but I knew it would be crazy with traffic and crowds on a holiday like Thanksgiving. (Did I mention the traffic? Well, it’s certainly worth mentioning again.) I didn’t want to go, but Mike had conned the rest of my family into it so I had no choice.

But I didn’t have to be happy about it.

The Bribe

Grand Central Terminal ConcourseHence, the bribe. Mike booked two nights in the Sheraton on 52st and 7th in Manhattan. Walking distance from Times Square, which I understand has been substantially cleaned up since I worked in the area 20+ years ago. (Did I ever mention the bum who touched my butt as I was walking up 7th Avenue at 41st Street at lunchtime one day? It was the first time I ever struck a stranger. Hmmm. It might be the only time.) Also within walking distance of Rockefeller Center, Grand Central (shown here), and numerous other interesting places.

The Municipal BuildingAnd with two full days to play tourist, I’d have a great opportunity to walk my old stomping grounds down in the financial district, City Hall area (including the Municipal Building (shown here), where I used to work), and Chinatown.

And eat. New York has the best restaurants. I’m especially looking forward to dim sum in Chinatown and a box of Ferraro’s Italian pastries from Little Italy. (They make the best rainbow layer cookies.)

I’m also looking forward to riding the subway (oddly enough) and to taking photos with my new lenses. I have some great ideas for using that fisheye lens on a subway platform. I hope to be able to show off the results here.

So I’m Happy

So I’ve been bribed and I’m happy about it. It’s the first time in years that I’ve really looked forward to going back east.

And as I told Mike this morning at breakfast, he’s going to have to get us a hotel room in New York for at least two nights every time we go back there.