Clean Up Patrol

I clear out my old office.

I”ve owned a condo in Wickenburg for the past eight or so years. It was the first non-stock investment I made when I started making decent money. I figured that real estate is always a good investment, and it would be nice to have a property that someone else paid for. So I bought the condo — which had been previously occupied by a single renter for 11 years — and put it up for rent.

The condo isn’t anything special. It’s two bedrooms, one bath, with a kitchen that’s separated from the living room by a breakfast bar. Total square feet is about 900. The big living room window faces out to the parking lot, a park where there are ball fields and the town pool, and the mountains. The bedroom windows face out on another parking lot and route 93, which is the main thoroughfare between Phoenix and Las Vegas for cars and trucks. The condo property includes a well-maintained swimming pool, a not-so-well-maintained spa, and mailboxes. (A big deal in a town that’s only had mail delivery for about 15 years. The place is a short walk to a supermarket and other shopping and is well within walking distance to two schools.

I put it up for rent within a month of closing on it and had a tenant within a month. Thus began my long career as a landlord.

Being a Landlord Sucks

Being a landlord is not a job for the faint of heart. Although most tenants show at least some level of responsibility, there are always a few in the crowd who will treat your property like it belongs to their worse enemy. Some tenants go out of their way to find things to complain about — one family complained so many times about how the shower door didn’t roll properly that Mike and I went to the apartment, removed the shower door, and replaced it with a curtain. (Let’s see you have problems with that.) And did I mention that the average tenant isn’t interested in living in the same place for 11 years? I witnessed a parade of four tenants in less than five years, with lots of cleaning and painting and empty unit time between them. Anyone who thinks being a landlord manager is an easy way to make a living is fooling himself. It’s a pain in the ass.

To make matters worse, I had another good year and bought another property. That one was a 3-lot parcel with a 4-unit studio apartment building and two bedroom, two bath house on it. What the hell was I thinking? I multiplied my single unit landlord headaches by five. Now there was always an empty unit somewhere, a unit to clean, a tenant complaint to deal with, an apartment to advertise and show.

I won’t go into the gory details. I’ll just say that after trying a rental agent (who took a fully-occupied property and had it down to just one tenant in four months) and letting Mike manage the place for a short while, I got smart and sold the larger of the two properties, leaving me with the condo.

In the meantime, the condo’s last tenants, a young married couple with a baby, terminated their lease early and disappeared. But not before they completely trashed the carpet, doing what would turn out to be $1,600 in damage.

I’d had enough. I was sick of being a landlord. I decided to take the apartment off the market and move my office into it.

An Office in Town

Having an office outside my home for the first time in about 12 years was a treat. My work wasn’t in my face all the time. I didn’t drift from the kitchen to my office and get caught up reading e-mail or working through edits. I went to work in the morning, worked until I felt done for the day, and went home to a life. Mike, who was working from home at the time, did the same. I took the condo’s living room, so I could look out over the mountains, and Mike took the larger of the two bedrooms. The place had everything we needed to be comfortable — full kitchen with dishwasher, bathroom, and access to high-speed Internet. (For about a year, MIke had wireless access that we think he picked up from the local Radio Shack. Ah, the days of unsecured wireless networks.)

The really good part about all this is that we reclaimed both of the bedrooms we’d been using as offices at home. Mike’s old office became the full-time guest room, with all the furniture you’d expect to find in a bedroom. My old office became the “library,” with all of our non-work related books, a desk, framed maps, and a futon for overflow guests. We usually kept the guest room closed off in the summer and winter so we didn’t have to air condition or heat it.

Of course, there were some drawbacks to the office situation. First of all, my office was about 6 miles away, which meant that if I needed something there, I was taking a drive. I had everything there except my 12″ PowerBook, so I dealt with all work-related matters there. For a while, we didn’t even have Internet access at home, since we didn’t “need” it. (It didn’t take long for that to change.)

But the worst part of the situation was when I got calls in the middle of the day for a helicopter flight. The airport is on the opposite end of town. So if I got a call for a flight that day, I’d have to pretty much drop everything I was doing, lock up the office, hop in my vehicle, drive home to put on some more appropriate clothing, and drive to the airport to preflight the helicopter and pull it out. That took a minimum of an hour. When the flight was over, I’d do the same thing in reverse. By the time I got back to my office, my concentration was gone and I wasn’t usually able to get back to writing. Sometimes, the whole day would be shot to hell for a 25-minute tour around Wickenburg that put just $195 in the bank — that’s gross, not net.

When space opened up at the airport for an office, I tried to get it. The Town of Wickenburg’s Airport Manager jerked me around to no end. (If you think coming to Wickenburg to start a business is easy, think again. It seems that the town management isn’t happy unless they present at least a dozen hoops for a new business owner to jump through. The smart ones take their plans elsewhere. I’ve spoken to three different people who were interested in bringing medium sized businesses to Wickenburg, and all three said they’d built their businesses elsewhere after dealing with the town.) It took over a year, intervention from the FAA, an RFP process, and the threat of a discrimination case to get a contract. Now I’m wondering whether I want the Town of Wickenburg for a landlord. Like the smart folks who give up when they see the hoops, I don’t think I do.

So I moved my office back home.

There’s No Place Like Home

The move wasn’t easy, but we were smart enough to do it in the winter months, when it was comfortably cool during the day. We gave away a lot of furniture so we could fit my desk and the things I needed back in the library. All the books went back upstairs, into some built-in shelves, so my work books — including the ones I’ve written — could go in my office. Mike, who now has much less need for space, took the library’s desk upstairs and set that up by one of the big windows with the good views. We put his old desk in my hangar, so I had more space there to do my FAA-required paperwork. (My old desk there had gone up to Howard Mesa months before.)

So now I live with my work again and, frankly, I don’t mind one bit.

I had a book to write, so I got right down to work before everything in the condo had been moved. It I was more ambitious about it, I would have cleared the place out right away, had it thoroughly cleaned, and put it back up for rent. But I dreaded the thought of dealing with all the accumulated paper — including boxes I’d packed in our first Wickenburg home (an apartment on Palm Drive) and ones I’d packed back in New Jersey ten years ago. So I just moved everything aside to give the carpet folks room to lay the new carpet, turned the heat pump off, and locked the place up.

Now I’m Cleaning Up

Months passed. And I finally did something radical to get me to clean up: I hired a professional cleaner. And I told her to come next Wednesday, when I’ll be away in California.

Of course, I don’t expect her to go through all my crap and box it up for my office or storage. That’s something only I can do.

I put it off as long as I could. Yesterday, I had a dawn photo flight here in Wickenburg and a lunch meeting with one of the companies I advertise with. A good day to work on my old office, I reasoned. Lunch would make a good mid-day break. I’d put in 6 hours or so and be done.

Wrong! Although lunch was a good break, I didn’t come close to finishing. I worked in the condo from about 8:30 AM to 11 AM, did some errands, went for lunch, and got back to work at 1 PM. Then I spent the next 3-1/2 hours going at it.

I threw away 7 tall kitchen bags — you know, the 13-gallon size? — full of junk, including stuff I’d saved for more than 15 years. I got rid of all the Apple promotional and developer disks I’d accumulated from 1992 through 2001. I got rid of old software and manuals. I got rid of magazines — about 40 issues of MacAddict that were still in their original wrappers. I got rid of loose receipts, bills, and bank statements. I was ruthless. My hands got filthy — I washed them at least once an hour. My feet got sore from walking barefoot on the cheap carpet I’d had installed in the place.

I filled six file boxes with stuff I wanted to keep. I made piles of stuff to give away — some stuff for the cleaner, miscellaneous paper items for my neighbor’s kids to do crafts, photo and negative holders for a photographer friend, empty CD-cases for the local print shop guy (who also uses Macs).

Later, at 4:15 PM, when Mike rolled up to help me take some of the boxes out, I was exhausted. We loaded most of the boxes into my Jeep and his car, dropped some of them off in storage, and brought the rest home.

But I’m not done.

I’m mostly done. I don’t think I’ll need more than another 4 or so hours. And frankly, I might take the lazy way out and just box up the stuff and stick it in storage without sorting through it. It’s a terrible, nasty job, but there’s only me to blame for it. I just keep too much crap.

So today, after getting a haircut at 8:30 AM, I’ll go back to work in the condo. I’ll get all the loose stuff gathered together, throw away some more junk, and stack up the boxes to go into storage.

Hell, at least I can turn on the air conditioner.

Flying "Into" the Grand Canyon

A dialog about the idiosyncrasies of flying helicopters in certain parts of Arizona.

I just spent the last 30 minutes or so cleaning up my e-mail in box. I have the nasty habit of not filing or discarding messages as quickly as they come in, so there were over 300 messages to wade through. I’d read all of them and flagged some. I wound up deleting about 1/3 of them, filing another 1/3 of them, and leaving the rest for another day.

Among the e-mail messages I found was a dialog between me and another pilot, Robert Mark of JetWhine. He’d e-mailed me to ask a question and although I normally don’t answer questions sent to me by e-mail — I prefer using the Comments feature on this site so the exchange of information can involve and possibly benefit others — I did answer his. Although I’d like to get the exchange out of my e-mail in box, I want to share it with readers, since I think it has some interesting information.

So here’s the exchange. I’ve mixed Robert’s questions with my answers to make the exchange easier to follow.

Robert:

As a helicopter pilot out west, I wondered if you might be familiar with this Grand Canyon topic.

Do you know if it is correct that tour copters operated through the tribal reservation run to different standards than those that are based elsewhere?

The Chicago Tribune ran a story about the Canyon Sunday and claimed the tribal-operated copters can dip well below the edge of the cayone on a tour where others can not.

It sounded pretty odd to me.

Me:

Helicopters operating on tribal lands with appropriate permits can actually LAND at the bottom of the canyon. This, of course, is on tribal land belonging to the Hualapai and Havasupai tribes in the western part of the canyon — not in the main National Park area.

Please send me a link to that article if it is online. I’d like to read it.

Robert:

Just happen to have that link to the Tribune handy.

So then as a tribal copter, do their pilots train to different standards if they only fly there?

Me:

No, they’re not owned by the tribes. They’re owned/operated by other companies, like Papillon and Maverick, both of which operate in Vegas and at the Grand Canyon.

I worked for Papillon at the Grand Canyon. Training for GCW (Grand Canyon West) consists of spending a day or so with another pilot, learning the route and getting the feel for the density altitude situation. It’s hotter than hell down there in midsummer. Anyone can do it, but they don’t normally train women because of limited housing out there. That’s one reason why I never learned.

Don’t think it’s a big deal. It’s not. Each flight is about 6 minutes long and you’re doing ups and downs all day. The canyon isn’t as deep there as elsewhere in the park. And it isn’t as if you’re cruising up and down the canyon all day. You’re not. Just ups and downs on a preset route. Tedious stuff. Flying the South Rim is far more rewarding.

Thanks for the article link. I’ve flown out there in my old R22. The article describes the place pretty well. It’s unfortunate that many Vegas tourists think GCW is “The Grand Canyon.” It’s just a tiny part of it — and not even the good part.

Robert:

Sorry, but I’m kind of dumb on Native American issues.

Me:

Don’t feel bad. A lot of people are.

The reservations are self-governing bodies within the U.S. In a way, they’re like they’re own countries. They make their own rules, but do have to answer to the U.S. government for some things.

Robert:

So these are regular helicopter tour operators that ALL get a special exemption to do whatever this writer was talking about then? And that comes from FAA or is FAA essentially not involved because it is tribal land?

Me:

Yes, the helicopter operators get permits from the tribes. When I say operators, I mean the companies, not the pilots. They pay a fee to the tribes that’s based on operations (takeoffs/landings), facilities (like landing zones next to the river), and other stuff. Theoretically, my company could apply for (and get and pay for) a permit to do the same thing Papillon is doing. But since GCW is a 2-hour flight from where I’m based, I haven’t tried.

Closing Note:

Since the opening of the Skywalk at Grand Canyon West, I’ve gotten a number of calls from people interested in flying out there. It’s a two-hour flight from the Phoenix area and I’d have to charge about $2K round trip (for up to 3 people; not per person). But the alternative is a 5-1/2 hour (each way) drive. For folks with money to spend, I can turn a two-day excursion to the middle of nowhere into a pleasant day trip. Still, I don’t expect many takers. Not many people are willing to blow $2K+ on a single day of fun.

Off-the-Grid Internet

I spend two hours hunting for a solution.

I have two books that need to be written this summer: my Mac OS X VQS revision for Leopard and my annual mystery book (which I can’t talk about until September). In order to write them, I not only need my computers, but access to the Internet. That means I need to work in my office all summer.

Or does it?

One of the things I did last year when I had to buy new test mules — the computers I run software on when I write about the software — was to replace my desktop PC and Mac with laptops. The idea was to make my office more portable, so I could work somewhere other than in my office at home. Both laptops have wireless cards in them, so they communicate wirelessly with any wireless network. But neither have any other Internet access solution. In other words, they rely on being able to access a network to get on the Internet.

But nowadays, there are Internet solutions that don’t require wires. So, theoretically, I should be able to get the computers on the Internet in a place where wires don’t go.

Like our place at Howard Mesa, which is entirely off-the-grid.

Now if you’re not familiar with the phrase off-the-grid, it’s pretty simple. It means that it has no access to any kind of publicly accessible utilities, such as electricity, telephone, water, gas, or cable television. People who live off-the-grid have to provide for their own utilities.

Our camping shed at Howard Mesa has a solar electricity system with two solar panels, four batteries, and an inverter, providing AC and DC power. (We have a 1000-watt gas-powered generator to provide additional power when we need it, but we haven’t needed it yet.) We have 2100 gallons of water storage and haul water to it with a borrowed 450-gallon tank that fits in the back of a pickup truck. We have a propane tank that’s serviced by a local gas provider. We use cell phones. We don’t have television, although I suspect that we could pick up a signal with a standard TV antenna.

I had heard a rumor that an ISP provided wireless Internet access from an antenna on top of Bill Williams Mountain, which is about 15 miles south of our place. We can clearly see the mountain from our shed — which is a good thing, since line-of-sight visibility is required. The only problem is, I didn’t know the name of the company that provided service from that location.

I started with the Williams, AZ Chamber of Commerce. The way I see it, if a company offers a service in Williams, the CofC should know about it. Right?

Wrong. The guy who answered the phone was too new in Williams to know about it. He asked someone else and she said that she tried the service but couldn’t access it. She said Qwest provided it.

So I spent at least 30 minutes tracking down a phone number at Qwest to ask about it. Of course, they didn’t have any service at my address and obviously knew nothing about wireless from Bill Williams Mountain.

I tried the other two ISPs listed on the Williams CofC Web site. Neither of them provided wireless service.

Maybe the antenna on Bill Williams Mountain was a myth.

I went to the Verizon Wireless Web site. I am a Verizon subscriber and my phone works okay up at Howard Mesa. (Not great; just okay.) What solutions did they have?

They had a good solution. Actually, a few that would work. The one I liked was the USB “modem” that made it possible for any USB-compatible computer to access the Internet with Verizon service. It would cost me $129 (after rebate) to buy with a 2-year contract and then $59/month in addition to my existing Verizon plan. Ouch! That was a lot more than I wanted to spend, but the benefit is that it would work on either laptop — or even my desktop machine — in a Verizon service area. Verizon has excellent service in Arizona, so it looked like a very workable situation.

On a whim, I sent an e-mail message to Bluewire, which provides wireless Internet service to my house in Wickenburg. (We’re beyond fiber-optic cable or cable television, so we need wireless access.) Did they know of any similar provider in the Williams area? I got my answer an hour after posting the message. They didn’t know of any provider up there, but why not try the WISP Directory?

So I surfed on over and got on the Arizona page with a few clicks. Bluewire was listed (of course), along with one called CommSPEED, based in Prescott Valley, AZ (and Iowa, if you can believe that). I called. And guess what? They had the antenna on top of Bill Williams Mountain!

While it isn’t clear whether I’m within range of the antenna, they’re willing to come up to Howard Mesa to check it out. If all goes well, the install cost is $49 and there’s a 3-month startup special for 512Kbps access for only $29/month. After that, it goes to $39/month. But get this: they can put my account “on vacation” when I’m not there, so I don’t have to pay when I’m not at Howard Mesa. So I can use it all summer, go “on vacation” and turn it back on during months I’m up there.

I signed up for an account. With luck, I’ll be able to meet with them some this month to see if I’m within range and, if so, they’ll set me up.

Otherwise, I’ll be going with the costly but effective Verizon plan.

Updates to come.