Tag Archives: scam

E-Mail Addresses on Web Sites

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Why you shouldn’t include a link to your e-mail address on your Web site.

Many people — including me! — use their Web sites as a kind of global calling card, a way to share information about themselves or their companies with others all over the world. It’s common to want to share your contact information with site visitors — particularly potential customers — so they can contact you. This is often done through the use of a mailto tag. For example, e-mail me! which appears as a clickable e-mail link.

Unfortunately there are people out there who want your e-mail address, people who want to scam you into sending money to Nigeria, advertise their online casinos, sell you prescription drugs, show you their porn sites — the list goes on and on. If you have your e-mail address on any Web site, you probably already get a lot of this spam. That’s because of computer programs that crawl through Web sites and harvest e-mail addresses that are included in the otherwise innocent mailto tag. Heck, they even harvest addresses that aren’t part of a mailto tag, so just including your e-mail address on a Web page without a link can get you on a bulk e-mail list.

So what’s the solution? There are a few.

One popular and easy-to-implement solution is to turn your e-mail address into a text phrase that a site visitor must see and manually type in to use. For example, me@domain.com becomes me at domain dot com or meATdomainDOTcom. You get the idea. Someone who wanted to send you an e-mail message, would be able to figure that out — if he couldn’t, he really shouldn’t be surfing the ‘Net anyway — and manually enter the correct translation in his e-mail program. But e-mail harvesters supposedly can’t figure this out (which I find hard to believe) so the e-mail address isn’t harvested.

Another solution is to use an e-mail obfuscation program. These programs take e-mail addresses and change or insert characters to make them impossible to read. The e-mail addresses look okay on the site — to a person viewing them — and work fine in a mailto link — when used from the Web site. WordPress plugins are available to do this. I don’t use any of them, so I can’t comment on how well they work. But they must be at least a little helpful if they’re available. You can find a few here, on the WordPress Codex.

The solution I use is form-based e-mail. I created a Contact Form with fields for the site visitor to fill out. When the form is submitted, a program processes it and sends it to my e-mail address. Because that address is not on the Web page that includes the form — or on any other Web page, for that matter — e-mail harvesters cannot see it. As a result, I’m able to provide a means of contacting me via e-mail that keeps my e-mail address safe from spammers.

The program I use is called NateMail from MindPalette Software. it’s a free PHP tool that’s easy to install and configure. But what I like best about it is that you can set it up with multiple e-mail addresses. Use a corresponding drop-down list in your form to allow the site visitor to choose the person the e-mail should go to. NateMail directs the message to the correct person. You can see this in action on my other WordPress-based site, wickenburg-az.com, in its Contact Form. If you want a few more features, such as the ability to attach files to an e-mail message, MindPalette offers ProcessForm for only $15.

Other WordPress users are likely to have their own favorite methods of protecting their e-mail addresses from spammers. With luck, a few of them who read this will share their thoughts in the Comments for this post.

One more thing…this doesn’t just apply to WordPress-based sites. It applies to all Web sites. And a contact form tool like NateMail will work with any PHP-compatible Web server.

If you’re already getting spam, using one of these methods won’t stop it. It’ll just keep the situation from getting much worse. Your best bet is to change your e-mail address and protect the new one. In my case, that’s a big pain in the butt — so many people I need to be in touch with have my e-mail address and, worse yet, I often use it as a login for Web sites I visit (which does indeed make the spam situation worse). I’m working on a plan to phase out the bad addresses and replace them with ones that I protect. Until then, I have to rely on the spam-catching features of my ISP and my e-mail software to sort out the bad stuff — currently about 20-40 messages a day — so I don’t have to.

Scams, Time-Wasters, and More

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I put my helicopter up for sale and learn that things don’t always go as smoothly as they should.

Sometime early in December, a brand-new, shiny red R44 Raven II helicopter is going to be wheeled off the assembly line at the Robinson factory in Torrance, CA. And my initials will be on its tailcone.

But before I can take delivery of this thing, I need to sell the R22 in my hangar, N7139L.

I put some ads online with Trade-A-Plane and AeroTrader on October 8. The calls and e-mails started immediately.

One of the first e-mails was from a man — we’ll call him by his initials, KG — based in the UK. According to KG, his company had discovered oil on some mountainous island and they needed a helicopter to get around. He didn’t know anything about helicopters, but mine was right at his budget. He didn’t waste any time asking typical questions. He went right into negotiation mode. We decided on a price and he said he’d be in touch when he’d arranged for shipping. For me, it was too good to be true. Way too good. But I arranged for a title/escrow agent anyway and had him get in touch with KG by fax. KG never responded. Meanwhile, other people were calling and they sounded interested. I sent KG an e-mail message and a fax, telling him that if he didn’t contact my escrow agent by noon Thursday, the deal was off. He e-mailed me before the deadline and said he’d made all his arrangements and was going to send me a certified check via DHL. The check would be for the purchase price PLUS $10,500 that I’d turn over to his shipping agent. The idea was that I’d cash the check and then make my own certified check for the $10.5K. I e-mailed him back, telling him to work through my escrow agent. I told him I would not accept delivery of a check. I didn’t give him my address.

I haven’t heard from him since and don’t expect to. It’s a scam, one that almost sucked in someone else I know for far less money. You cash the check and pay the shipping agent. Then the “certified” check you cashed bounces and you’re out the amount of money you paid to the agent.

As my friend Rod said, “I was born at night, but it wasn’t last night.”

The calls asking for more info aren’t all that bad. They’re usually short and to the point. People probably dreaming about a helicopter, trying to convince themselves that this is the one. Or people who are serious buyers but want to pay about $15K less than I’m asking. They get pretty rude about that, too. “You’ll never get what you’re asking,” they say. Yeah, but I’ll get a lot more than what you’re willing to pay.

Today a time-waster came all the way up to Wickenburg to waste about 90 minutes of my time. That’s how long he spent looking at it and taking digital pictures. He now has more pictures of it than I do, and I’ve owned it for four years. At the end of his visit, he admitted that he didn’t think he should buy a helicopter with only 5 years left on the main rotor blades. Hell, he knew how much time was left before he came up to Wickenburg. Why waste half a day on the trip? I guess some people don’t have anything better to do with their time.

And then there’s the cheapskate. He makes me an offer over the phone and wants to close the deal when he comes to Wickenburg so he can fly it away. I tell him he needs to work with my escrow agent and that he’ll have to pay the escrow fee, since he’s offering $5K less than I’m asking. He tells me he doesn’t need a title search. That he’s already looked up the N-number online and knows there’s no lien. (Says it very smugly, too, like he’s so much smarter than me.) I tell him he’s wrong, there is a lien. (Silence on the other end of the phone. Seems he wasn’t as smart as he thought.) And that my escrow agent has all the payoff paperwork. And that I won’t do a deal without an escrow agent. Period. End of statement.

We’ll see if he shows up in Wickenburg anytime soon.

There are a few others in the running. One guy from Texas. Another from St. George, UT. And the flight school in Long Beach that made a low offer I already turned down.

I figure I have at least two more weeks before I have to start worrying. Near the end of November, my insurance runs out. And I need to have N7139L gone by then.