Video: Landing at PHX Terminal 3 Helipad

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Join me for the last 2 minutes of a flight to Sky Harbor.

Well, I finally worked out the kinks in my POV.1 camera. This time, I mounted it to the outside of the helicopter on my door pointing forward, slightly right, and slightly down.

I took this video while coming in for a landing on the Terminal 3 helipad at Phoenix Sky Harbor airport (PHX). The helipad is on top of the parking structure beside the tower, between the north and south runways. It was a quiet morning; not much traffic at all.

Here’s a photo I snapped after I shut down and my passengers had gone away. (Yes, I used that darn fisheye lens again.)

On the Terminal 3 Helipad

POV.1 Progress

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I’ll get the hang of it — one of these days.

I’ve now had my new POV.1 video camera for just over a week. And I’m not too pleased with my ability to operate it yet.

Tests Runs Okay

POV.1 CameraI made a few test runs with the camera.

The first consisted of me walking around the downstairs of my house, holding the camera in my hand and narrating what I saw. This was mainly a test of the controls and sound capabilities. It produced some predictably boring yet perfectly fine quality video. So far, so good.

Next, I attached the camera to a hat and had it running when I went down to feed the horses one evening. More narration, but I was limited to where the camera pointed because it was attached to my hat and the monitor was in my pocket. I couldn’t see what the camera was really pointing at. It turned out, it wasn’t pointing at what it should have been for about 90% of the video. So while the sound test worked fine — you could certainly hear my heavy breathing as I walked back up the hill — the video was not a keeper.

Next, I decided to test the setup in the helicopter. Because running the helicopter is not what a budget-conscious individual would do unnecessarily, I wanted my test to test all systems: the camera mount, video quality, and sound. Sound was the tricky part. I couldn’t just let the mic pick up cockpit sound because that was mostly helicopter engine and rotor noise. Instead, I had to figure out a way to get just the sound I wanted — intercom and radio sounds — directly into the POV.1’s recorder.

Lapel MicThe solution was to use a tiny powered lapel mic (similar to the one shown here) that I happened to have for a cassette recorder. The mic’s pickup was small enough to fit inside my headset ear cup, dangling right over my ear. I secured it in there with a clip. Any sound that got to my ear would get to the recorder. And the Bose Generation X headset’s active noise cancellation would filter out much of the sound of the helicopter running.

[A side note here: a more permanent solution would be to get an avionics guy to install an audio out jack. I already have an audio in jack, which is standard on Robinson helicopters, and allows me to listen to my iPod while I fly. An audio out would make it possible for me (or a passenger) to connect a video camera to the helicopter’s intercom system.]

I mounted the camera on the bar between the two front seats, using a mount I’d bought a year or two ago for a regular digital video camera. (That experiment had not gone well; the camera couldn’t compensate for the helicopter’s vibrations.) Then I went flying with Ed, my mechanic. We took a 14-minute flight around Vulture Peak, down to Vulture Mine, and back to the airport. Ed held the recorder unit while I flew. I used Viddler to post an edited-down version of the video. It wasn’t bad at all.

In fact, I thought I was ready for “prime time.”

Real Life Trials

My next for-hire flight was the next day. I was taking a dad, his birthday-boy son, and his son’s friend on a 50-minute flight to see the ghost towns and mines in the Wickenburg area. I figured I’d video the flight, then put the video on a DVD for the dad and his son.

[Another note here: That day, as I waited for my passengers, I met a pilot from Oregon who typically flies with three cameras on his plane. He had his laptop with him and showed me some of the video, which he’d set to music. It wasn’t very exciting stuff — not for a fellow pilot, anyway — but he said that his non-pilot friends love it. That wouldn’t surprise me at all.]

I was all set up as I had been the day before. As the helicopter warmed up, I started the recorder and placed it back on the space between the two back seats so it would be out of the way. I then did the flight. When we returned and shut down, I was surprised to see that the recorder was turned off. I figured it had run out of space on the SD card. But when I brought it inside, I was embarrassed to see that it had only recorded 41 seconds of video. The power button must have been hit after I put it down.

Dang! No video for my clients.

Anxious to get some real video to send them, Mike and I went out again with Mike’s mom. This time, I turned the camera on and locked its controls to prevent an accidentally pushed button from shutting it off.

I managed to capture 80+ minutes of video and sound. The only problem was, Mike’s mom’s profile or hands or shoulders are in every shot. In attempting to capture what was out the window in front of her, I managed to capture a bit too much of her. And 80+ minutes of partially blocked views, much of which are of boring open desert, really isn’t very interesting to anyone. Here’s a tiny bit I extracted and set to music.

On Wednesday, I took another client “heli shopping” down in Scottsdale. She’s a much smaller woman and I adjusted the camera a bit to take in more of the panel and less of her. But I also made the fatal error of using the camera’s “loop” mode to avoid capturing lots of boring stuff. Unfortunately, I didn’t understand how loop mode really worked, so when I thought I was turning it on and tagging the video, I was really turning it off. I didn’t capture any video at all.

Sheesh. Am I a loser or what?

Today’s Plan

Clamp1For today’s flight to Sky Harbor, I made some changes to the mounting setup. I’d ordered a special mounting clamp from the V.I.O. people and it arrived on Wednesday afternoon. It would give me more flexibility in where I could mount the camera.

There are two places I had in mind. The first was inside the cockpit bubble, at the front passenger’s feet. There’s a ridge there at the very bottom of the bubble and I’m pretty sure I can use the clamp and the 12-in. flexible mount I also bought to mount the camera inside, pointing out. The drawback of that location, of course, is glare. An additional drawback is the position of the recorder box and the difficulties I’d have attaching audio to it. (I can’t have any wires hanging loose around the critical areas near my flight controls.)

POV Camera on VentThe second place I had in mind was where I actually attached it: on the vent opening for the pilot’s door. This mount, which is shown here in the photos I took with my Treo yesterday, has the camera head outside, pointing slightly to the right and slightly down. The rest of the unit is inside, fastened to the helicopter’s airframe. I have all wires securely attached to various things that’ll keep them away from my controls. And I wrapped the camera and mount with red electrical tape, which is somewhat elastic and easier to remove than duct tape. I showed the setup to Ed and he agreed that the camera was not likely to come loose during flight.

Today will be an important test. If I can get the camera to work well from this position and not screw up using the controls, I’ll have some really interesting video. And if the mount and tape hold properly, it might be a good location for future installations.

To Las Vegas on Sunday

We’ll be flying to Las Vegas on Sunday. My planned route will take us over some very boring desert to Lake Havasu City. From there, we’ll fly up the Colorado River, past Topock, Bullhead City and Laughlin, Lake Mohave, Black Canyon, the Boulder Dam, and Lake Mead before turning west and flying right down Tropicana Boulevard to McCarran Airport. It’s one of my favorite flights and I’m eager to get the “good parts” on video.

So cross your fingers for me. I need to get some good shots soon.

And I Thought the Grand Canyon Was Windy!

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The weather in Anchorage.

I’m preparing to take a trip to Anchorage, Alaska next week for a job interview. If all goes well, I’ll be moving up there for the summer, flying tourists around glaciers and delivering 50-gallon drums of dog food to sled dog camps via long line.

In trying to get a handle on what to pack for my 3-day trip, I’ve been monitoring the weather in Anchorage, using the National Weather Service Web site. Here’s what I read this morning at 6 AM my time (4 AM Anchorage time):

Remainder Of Tonight…Mostly cloudy with a few sprinkles. Lows in the 30s. Southeast wind 40 to 55 mph along turnagain arm and the higher elevations with occasional gusts up to 70 mph. Elsewhere southeast wind 10 to 25 mph with localized gusts to 40 mph.

Okay, I added the emphasis. The NWS evidently doesn’t think 70 mph gusts of wind is unusual, since the forecast didn’t include a weather advisory. I know there would have been one in the Wickenburg forecast page if the winds were expected to reach 70.

My Experience with Wind

I flew tours at the Grand Canyon in 2004. In the spring, the wind was howling, occasionally reaching 50 mph or more at the airport. Because we flew Bell 206L (Long Rangers), which had a two-bladed rotor system that didn’t do well in high turbulence, we’d shut down if the wind got that bad. But the experience of flying at the Grand Canyon in spring and having to deal with all of that wind made me a lot more comfortable with high winds than the pilots who haven’t had to deal with it. That’s why I always recommend flying at the Grand Canyon as a first “real” job after flight school and duty as a CFI. Lots of good experience there.

Still, I don’t expect to fly in Alaska with 70 mph gusts. (I hope my potential employer doesn’t expect me to, either.)

Yesterday, I did a flight to Scottsdale with a client. Although the winds were relatively calm when we flew down there — variable at 4 mph according to the Scottsdale ATIS recording — they were forecast with gusts to 30 mph for that afternoon. Sure enough, when we left the area at about 5:15 PM, the wind was 16 mph gusting to 23. That’s certainly not bad enough to keep me on the ground, put I did have to give the pedals a workout as I lifted off the ramp. I also had to put in a lot of directional correction against the wind when I took off, just to prevent it from blowing us over the runway (which would have gotten me in hot water with the Tower there).

What’s Wrong with Wind?

There are two things that can make high wind especially bothersome for helicopter pilots:

  • When flying in mountainous (or even hilly) terrain, the wind coming over those mountains (or hills) makes the air turbulent. Here’s how I describe it to passengers. Imagine a stream with rocks in it. As the water flows downstream, it sets up eddies and weird water flows around the rocks. The water has to go up or around the rocks in its path. It then goes down or rushes in from the sides on the downstream sides of the rocks. Can you imagine it? Now imagine the mountains or the hills as those rocks and the wind as the water. The helicopter is like a little boat bobbing around in that water. That’s the turbulence you feel when you’re flying relatively close to the ground on a windy day near rough terrain.
  • A gust spread — that’s the difference in airspeed between the steady wind and the gusting wind — sets up what probably meets the definition of wind shear. Most pilots know that a wind shear is created where the wind suddenly shifts direction or speed. A gust changes the speed, right? The result, therefore, is the same kind of turbulence you’d feel in a wind shear. The bigger the gust spread, the bigger the shear, the greater the turbulence.

Not all helicopters handle turbulence the same way. Generally speaking, a fully articulated rotor system is better for handing turbulence than a semi-articulated system. But no matter what you’re flying, you’re going to feel those bumps. So will your passengers. Fortunately, they’re likely to get sick before the pilot does.

When I flew at the Grand Canyon, the wind was so bad a few times that I started feeling sick. Some of my passengers, as you can imagine, were making full use of the plentiful barf bags we had on board.

Will Alaska Be Worse?

Right now, I’m left to wonder whether Alaska will be more of a challenge due to wind than the Grand Canyon was. Although I’d prefer calm winds — who wouldn’t? — I’m up for the wind challenge, if I have to face it.

I just hope it’s not 70 mph.

Helicopter Training and Broken Promises

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A look back at the warning signs of the Silver State debacle.

I don’t know all the details about the rise of Silver State Helicopters (SSH) because I wasn’t looking for training when it began its phenomenal growth. Once I caught notice of it and learned more about how its training program worked, I began to suspect that it was what I refer to as a pyramid scheme. Not wanting to get myself in trouble with SSH’s legal department — and frankly, not sure if I was right — I kept my opinions to myself. I did, however, try to warn people to take a close look at what a helicopter training program would give them before signing up for one.

The purpose of this article is not to say “I told you so” to the folks who are now suffering from the demise of SSH. The purpose is to shed some light on what may have been going on and the realities of the helicopter industry.

A Look at SSH

If you’re unfamiliar with SSH — not likely but possible if you’re considering a career as a helicopter pilot — here’s a bit of background information.

SSH was a helicopter training organization that used a “program” approach to training. For a set fee of $70-$80K (I’ve heard several dollar amounts in that range), SSH would provide training that would take you through the following helicopter pilot ratings: Private, Instrument, Commercial, and Certified Flight Instructor (CFI). I’m not sure if it included a CFII rating (that’s for CFIs to do instrument training); perhaps someone reading this can clarify.

SSH attracted potential students by holding seminars in large auditoriums. It would come to a city and hold a seminar. Advertisements on the radio and elsewhere promised to explain to seminar attendees how they could become helicopter pilots earning $80,000 a year. This was enough to attract quite a few potential students. After all, what could be a cooler job than a helicopter pilot? And $80K/year is a great paycheck.

SSH arranged for financing at the seminars. So if you came and liked what you heard, you could apply for a loan on the spot and sign up. This immediately put you in debt. I believe money was drawn out to SSH in 1/3 increments, but I’m not certain how that worked. Again, I’m hoping someone intimate with the situation will clarify in the Comments here.

SSH grew incredibly fast. Founded in 1999, it reported revenues of $40.7 million in 2005 and was ranked number 12 on the Inc magazine 500 list of the nation’s fastest growing small businesses(1). They had training centers in 17 states and over 2,000 students enrolled. I heard a rumor that they tried to buy a fully year’s production of Robinson helicopters one year. (Can anyone substantiate that rumor with a reference?) Helicopter pilots were talking about SSH online and in person. And, unfortunately, many flight schools saw a formula that worked and began limiting their training to a “program” as well.

The Program

Many knowledgeable helicopter pilots had a problem with “the program” and the promises made by SSH. My biggest concern was the salary promise: telling people in their seminars that they could get an $80K job as a pilot. I never heard the promises firsthand, and I worried that they were leading people to believe that they could get that salary immediately after the 18-month training program ended. As I explained in “The Helicopter Job Market,” this is simply not the case. The comments on that post — many of which were written by experienced pilots — support my claims.

Then there was the quality issue. I received this comment on my August 2004 post, “Thoughts About My Summer Job“:

I have a question for you. I am looking at begining training, I already have my PPL fixed wing, and I have been looking at a few schools. But have you heard of helicopter academy? Look them up Helicopteracademy.com
0-300hrs. for 50k and a job offer after that. Your opinion would be great or if you have heard anythin about them. Thanks and thatr offer still stands for me to jump in your new bird. lol

(Oddly enough, the flight school he was referring to is the same one my friend Dave works for as the Chief Flight Instructor. And the post he was commenting on was a direct response to a question Dave had asked me. Small world.)

I responded to his comment with a lengthy comment of my own. In it, I listed a bunch of things a potential helicopter flight student needs to consider when evaluating a “too good to be true” deal on training.

At SSH, there were some problems with how quickly students could get through the program. They were supposed to finish in 18 months, but not all of them could do it so quickly because of other job responsibilities or shortages of aircrafts at SSH locations. There were also some problems with check rides — some students simply were unable to pass a check ride on the first try because of their lack of knowledge or skills. Although the FAA says you only need 35 hours of dual time to get a helicopter rating, not everyone can do it so quickly. (It took me 70+ hours; I like to think it was because I did it part time over 18 months and took a summer off.)

I also worried about the affect of releasing so many new pilots into the helicopter job market. If SSH was graduating 1,000 students a year, where were they all going to work? There simply weren’t enough helicopter jobs out there for all of them. As someone who likes to fly for someone else in the summer time, I saw a lot of potential competition for the usual entry level jobs.

In addition, having too many pilots to fill open positions could negatively impact pay rates. Why pay $700/week when you can easily find someone willing to take $500/week? I also saw a decline in helicopter pilot salaries because of a glut of pilots.

SSH Closes Its Doors

On February 4, 2008, SSH declared Chapter 7 bankruptcy. For those of you who don’t know the individual chapters of the bankruptcy code, Chapter 7 is the bad one. It means you’re definitely out of business for good and are liquidating assets. This action put over 700 employees out of work and left 2,000+ students in various stages of completion of their program, some of them owing $70K or more to a lender.

If you’re interested in more facts about the rise and fall of SSH, here are some excellent references on news sites:

The “Pyramid” — Or Borrowing from Peter to Pay Paul

My background is in accounting — indeed, I have a BBA in Accounting from Hofstra University. I was an auditor and financial analyst for eight years. So I think about numbers and I know how people can manipulate them.

When I first heard of SSH, my immediate thought was pyramid scheme. This is probably the term I used when discussing it with fellow pilots. In fact, however, it’s more of a case of Robbing Peter to Pay Paul.

What I saw going on was this: SSH was collecting money up front from students, supposedly to cover their training costs. But it was probably using this money to pay the bills on previously purchased goods and services. So it was always a step behind with payments and it always relied on new student revenue to keep the business afloat.

This would be fine if (1) the inflow of new students remained constant or increased or (2) SSH finally caught up with its debt and began paying current expenses with current revenues.

Unfortunately, neither of these scenarios developed.

The rise in interest rates soon discouraged the smart students from signing up. I was shocked in November 2007, when I read a comment from a reader on my “The Helicopter Job Market” post from earlier that year. In it, he queried:

I’m curious, has anyone ever heard of Silver State Helicopters? Are they reputable?

Also, how is someone to payback an $80K loan at 19% on an entry level salary of 30K/year? That’s a freakin’ house payment each month without having a house! My “off-the-cuff” figuring say’s that equates to about $800 a month for 20-30 years!

I pushed his numbers through Excel and came up with $1,271 per month over 30 years — which I find difficult to believe they’d offer. The total payments over that time would exceed $450K. Hell, he could buy a helicopter for that!

While I still find it difficult to believe that financing terms were that bad, it does tend to explain why SSH’s sign up rate declined to a slow trickle. It also explains why they closed their doors two days after their last seminar, which was held in Florida.

So SSH got to the point where there wasn’t enough new revenue in to cover their debts.

I got an inkling of their serious financial problems in the fall of 2007 when SSH did a major reorganization that eliminated several middle management positions. Later, in January 2008, I was told by a SSH employee that SSH was unable to pay overhaul centers to get their helicopters back from overhaul. As a result, they were running out of helicopters to do training in. Indeed, the Glendale, AZ location had a timed-out R22 sitting in the hangar because they worried that if they sent it to the overhaul center, they’d never get it back.

How I Know So Much About It

Even though I saw the writing on the wall, I had a relationship with SSH that began in 2006. Needing a qualified R44 mechanic for my helicopter, I made arrangements for SSH’s Mesa, AZ location to do my maintenance. The folks there were friendly and helpful and the mechanic did a fine job at a reasonable price. (He’s now looking for work; let me know if you need a full-time R22/R44 mechanic and I’ll put you in touch.)

When I decided to get my instrument rating, I spoke to the folks at Mesa and they set me up with their chief flight instructor in Glendale, which is much closer to where I live. After several false starts, I began my training in January 2008. I accumulated about 12 hours of instrument flight time — 10 of which was in a simulator — before they abruptly shut their doors.

I was surprised, although not shocked. I knew the end was coming, but didn’t realize it was so close. I was lucky, though. I’d been on a pay-as-you go program because of my unusual relationship with them and was paying by credit card in $2K installments. I’d used up my first $2K and had just paid my second $2K for the next month’s training. When I got the call that SSH had closed, I got on the phone with my credit card company and initiated a chargeback. It took three weeks for them to process it, but the money was recovered.

So I managed to emerge unscathed. I wish I could say the same for the rest of the SSH students.

[A side note here: I was notified of SSH’s shutdown by the FAA. My contact there knew I used SSH for maintenance and was worried that my helicopter was locked up in their hangar. His first question to me when he called was, “Do you have possession of your helicopter?” That’s a weird question coming from the FAA.]

Let This Be a Lesson

I hope this post teaches its readers a thing or two about the situation. If we learn from this experience, it’ll help protect us from being victims of similar situations in the future.

In short: if something sounds too good to be true, it might just be. Think things through, do your homework, be aware that not all promises are kept. Don’t sign on the dotted line with your eyes closed or seeing only half the picture.

One last word: I’ve tried hard not to bash or blame any specific person for what has happened and I will not tolerate any bashing or finger-pointing in the comments to this post. If you have something to say about your particular situation or experience, do use the comments feature to share your thoughts. But if you use them to personally attack anyone, your comment will be deleted. This isn’t a helicopter forum and I don’t tolerate the high school mentality that’s so common there.

Basic Instructions

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When you need a good laugh.

Basic InstructionsI stumbled upon the Basic Instructions comic by Scott Meyer when I followed the Dilbert Blog by Scott Adams.

At the time, Adams had apparently taken Meyer “under his wing” and was trying to advise him on how to make his comic more marketable. (Read “Basic Instructions, Part 1” for more information.) Meyer was following his advice, which required a complete reformatting of the comic. The results were not impressive, although not bad. Obviously, Adams should know how to market a comic, since Dilbert is very popular. But Meyer’s comic was fine in its regular format.

In fact, Basic Instructions is one of the funniest comics I’ve ever read.

I’m not sure why it appeals to me so much. I think it’s because it’s just so incredibly cynical. The characters are all funny and share the punch lines. They say things I often wish I could say aloud to people. There’s usually a good laugh in every frame.

Oddly enough, I think it’s a lot funnier than Dilbert, which is delivered to my e-mail inbox every weekday.

I subscribe to the RSS feed for Basic Instructions, so it’s delivered to my RSS reader’s in box whenever I get around to launching it. This morning, I read through the last few comics and it really cheered me up considerably.

Has anyone out there read Basic Instructions? If so, what do you think?