Brunch at the Princess

Now THAT’S a meal to remember!

We spent Saturday night in Tucson after my Apple store appearance. We had a 9:05 AM flight from Phoenix to Boston and it seemed silly to drive all the way back to Wickenburg just to drive back to Phoenix in the morning.

We were actually on line for security at Sky Harbor when we decided to look at our boarding passes. That’s when we discovered that America West had changed our flight to one departing at about 1:30 PM. We were four and a half hours early for our new flight.

I hate when that happens.

Fortunately, we had a car at the airport and it was Sunday morning. Sunday morning in Phoenix means brunch to Mike and me. We normally go to the Biltmore, but we’ve been there so many times that we were interested in trying something new. I suggested the Scottsdale Princess. The information booth near baggage claim had the number. I called and made a reservation for 10 AM.

I should have been suspicious when they told me they wanted a credit card number to hold the reservation. But I just rattled it off — I use my American Express card so often the number is memorized — and hung up.

I never asked about price. After all, how much could it be? The most we’d ever spent on brunch was $55 per person at the Biltmore some years ago, when it was a very good brunch. It’s not quite as good now, but I think it’s cheaper.

We had sticker shock when we saw the sign at the restaurant’s door: $70 per person. Ouch! No wonder they get your credit card number and have a 24-hour cancellation policy. They don’t want to lose potential customers who faint away when they see what they’ll be paying. Silly people like us who don’t ask first.

But they were pouring Taitinger champagne — not the cheap junk most restaurants try to get away with at Sunday brunch. And everything looked good. I mean really good. So we went in.

Oh, how I needed an experience like this! Excellent service, from the moment we stepped up to the door. We were seated by a maitre d’ wearing a crisp, clean suit who didn’t seem the least bit put off by our ultra casual attire. He put us at a table by the window, where we could look out at the gardens. Our waiter appeared almost immediately, offering bottled water and then champagne. He offered to give us a tour of the buffet area, which extended from the restaurant’s interior out to a beautifully decorated Mediterranean looking courtyard. We decided to explore for ourselves and wandered outside.

I have never seen a brunch with as many options as this one. There were smoked and grilled meats with accompanying relishes and sauces. All kinds of smoked fish. Three kinds of caviar with all the fixin’s. Grilled vegetables. Tapas. Plain and exotic fruits. An omelet station, a crepe station, a pasta station, and a carving station — which also offered freshly grilled filet mignon, pork chops, lamb chops, salmon, and trout. Giant, pre-peeled shrimp and steamed crab legs. At least 10 kinds of cheeses. At least 20 kinds of desserts.

Everything was of unquestionable quality, prepared to perfection, and displayed attractively. The staff was knowledgeable and friendly.

We made four trips to the buffet. Although the place filled right up, there was never a line for anything we wanted to eat. Each time we returned with a new plate, our old plate and silverware was gone and new silverware was in its place. Our napkins were neatly folded at our place. Our waiter returned frequently to refresh our champagne. One time, we finished our champagne before going to the buffet for more food and returned to find our glasses still empty. I was surprised that our waiter had apparently slipped. But he appeared with the champagne bottle right after we returned and poured, explaining that he didn’t want the champagne to sit and get warm in our glasses while we were gone.

Was I dreaming? Pinch me!

Oh, how I needed this experience! I’d begun to think that service and quality was something I could no longer expect when dining out. This set me straight again. Thank heaven our flight plans were changed!

After an hour and a half, we asked for our check. When the waiter brought it, he told us that we’d eaten quickly, that people usually stayed an average of three hours. We told him about our flight and he understood.

Brunch cost over $170 for two, including tip. But was it worth it? You bet! I’ll be back again — when other plans don’t “rush” me through my meal.

And one more thing. Our new flight to Boston stopped in Las Vegas and didn’t get to Boston until midnight local time. Our brunch may have been expensive, but it lasted the whole day — we weren’t the least bit hungry on the flight.

Alco to the Rescue!

I’m surprised to find some needed computer cables at the local discount store.

When Alco came to Wickenburg, a lot of people — including me, I guess — were very happy. Finally, there was a place in town where you could buy the little necessities of life, like socks and underwear and bathroom towels.

I was a little disappointed, though. Alco also sold a lot of stuff I could find in two of Wickenburg’s three local hardware stores: small appliances, camping gear, etc. It also some of the same gardening stuff I could find at those hardware stores and at the two local nurseries. Sure, Alco offered a bigger variety of some of this stuff, but I wished it would have concentrated on the things you couldn’t get anywhere else in town, like clothing, craft supplies, books, music, and home linens.

Yesterday I went into Alco looking for something I didn’t expect to find — and found it! I needed a USB extension cable. That’s a USB cable that has a male connector on one end and a female connector on the other end. You use it to extend the length of a USB cable. In my case, I wanted the cable for the Webcam at KBSZ-AM so Pete could position it a bit further from the computer in a place where it would take in the whole studio without being moved. I was thinking of adding a corner shelf and putting the camera high up on that, looking down. (I was in Alco to find the shelf, too, but they didn’t have one.)

Alco’s tiny electronics department had all kinds of cables: USB, Firewire, and Ethernet. And accessories for iPods, which really surprised me. And other connections and add-ons for electronics. It also had the usual collection of telephone cables. I was surprised and impressed. I thought I’d have to go down to Surprise for a USB extension cable. But there it was, for only $6.99, right in Wickenburg!

Now where am I going to find the corner shelf?

Fine Dining in Wickenburg

One of the drawbacks to living on the edge of nowhere.

One of the gripes most people who didn’t grow up in Wickenburg share is its amazing lack of dining opportunities. You’d think that in a town with a population that swells to 10,000 people in the winter months, a town that’s the biggest thing around for the tiny towns within 20 miles of it, a town with people from all over the country and at all income levels — you’d think a town like that would have more than a few good restaurants. You’d think, right? Well, we have less than a few. I could count the ones I’d eat at on both hands; I could count the ones I actually like on one hand.

We have some friends who eat out all the time. It think it’s because Judith (the wife of this couple) doesn’t like to cook and Jim (the husband) probably can’t. They live in Wickenburg and money is not a problem. I know they’d love to spend money on a truly good meal — a meal that might appear on the cover of Sunset magazine or as a handful of recipes culled from back issues of Gourmet. Heck, I’d love to join them at that meal. At least once a week.

Anyway, they cycle among their favorite four or five restaurants in town, visiting each of them at least once a week on average. They’re regulars in these places. They go out to eat early and spend at least an hour on cocktails before ordering. Most of the restaurants understand this routine and cater to it. Occasionally, a new waitress won’t get it right away and Jim has to get loud. We’ve been with him when this happens and it’s kind of funny to see the reactions of other diners.

Jim and Judith recently invited us to join them at one of Wickenburg’s “fine dining” establishments. I put “fine dining” in quotes because that’s how the restaurant advertises itself. That’s not how I would describe it.

Mike and I had sworn off this restaurant several times. But without much variety in town, we always talked ourselves into trying it again. Midway through the meal that we’d come back for, we’d swear we’d never return. But four or six months later, there we were again, ordering overpriced food served by an under-trained waitress.

This is the same restaurant where I had my classic Wickenburg wine tasting experience. I tell this story to people who don’t understand what we’re dealing with here in Wickenburg.

I went out to eat with another couple. It was just me and the other couple at the table: two women and a man. The waitress brought menus and I asked for wine list. She brought it to me. While she was doing something else at other tables, I discussed the wine options (which were limited) with my friends. We decided on a bottle of wine. The waitress came back and I ordered the wine. I also gave back the wine list. The waitress went away. She came back a few minutes later with three glasses, the bottle of wine, and a corkscrew. She distributed the glasses, then opened the wine, placing the cork on the table in a neutral position. I can’t remember if I reached for the cork to examine it. She then proceeded to pour a sample of the wine into the glass in front of the man at the table so he could sample it.

The three of us were in shock. My friend tasted the wine, said it was okay, and then let her pour the rest. She went away. And the three of us put our heads together and talked about what she had done.

Now if you don’t know what the waitress did wrong here, you’re reading the wrong blog. You probably don’t get much about what I say anyway. This weekend, get dressed up, take your significant other, and go out to the nearest five star restaurant. Make sure you order a bottle of wine and observe the way it is served. Just for kicks, let the woman at your table (if there is one) do the ordering. Not only will you get a great meal prepared by a chef who knows what he’s doing and has a little imagination, but you’ll have great service. You’ll pay for both, of course. And you’ll learn how wine should be served.

On that day, my friends and I agreed that either she should have let me taste the wine since I ordered it or she should have asked who would like to taste it. To automatically assume that it’s the man’s job to taste the wine is old fashioned, sexist, and completely uninformed.

But that’s what we’re dealing with here.

Jim and Judith go to this restaurant on one particular day of the week for their special. It’s the same every week: fried chicken. Yes, fried chicken in a “fine dining” establishment. So when Judith invited us to join them, I tried to focus on the social part of the outing. Jim and Judith are lots of fun. Jim talks helicopters, Judith grills us on our lives, and Mike teases them both about Junior Bush. We always have a good night out with them no matter where we eat.

Jim and Judith were there before us that evening with drinks in front of them. When the waitress came, she didn’t seem too happy to see us. Maybe she knows my reputation in town. (If I cared about that, do you think I’d be writing this?) Mike ordered a Tanqueray and tonic (always wise to specify brand name for alchohol in Wickenburg) and I ordered a martini.

“On the rocks?” the waitress asked me.

Now I fully admit that I don’t drink martinis very often and I don’t know very much about how they’re served. But I’ve never seen a martini served on the rocks. Usually, they’re put in shaker with ice, shaken, and strained out into a martini glass.

“Straight up,” I told her. “But very cold.” That was my attempt to hint about the shaker and ice. “With an olive.”

She brought Mike’s gin and tonic without a lime, which he had to ask for. And she brought my martini in the kind of glass you might see a Manhattan served in. It was definitely not a martini glass. But okay, maybe they were out of martini glasses. Maybe the dishwasher hadn’t gotten around to them yet. You can’t criticize a restaurant for the wrong choice of glass, can you?

At least that’s what I was telling myself when Mike’s lime squeezed onto my forehead.

I looked around the restaurant. “I’m the youngest one here again,” I told Judith. I’m forty-four. This was one of Mike’s complaints about the place — that only old people ate there.

She looked around. “You and me,” she said.

Funny how being the youngest person in the room still doesn’t make you feel young.

After a while, when Jim was ready to order, the waitress came back. Jim, Judith, and I ordered the fried chicken. Mike ordered the fettucini.

“The alfredo?” the waitress asked him.

He looked at her blankly and reopened his menu. “What other kind of fettucini is there?” he asked, obviously surprised that he’d missed it. After all there were only a dozen entree choices on the menu.

“Well, there’s another dish that has fettucini on the side,” she said.

He stared at her. “Alfredo,” he told her calmly, closing the menu.

The waitress went away. We didn’t talk about her behind her back. It just wasn’t worth it.

The owner came by our table for a visit. He was obviously very chummy with Jim and Judith. “Did you order the chicken?” he asked.

They told him they had.

“Good thing you got your order in. There isn’t much left.”

Then he disappeared back toward the bar.

“I don’t see what the big deal is,” Mike said. “It’s Swanson’s.”

We sat through the restaurant’s unusual salad ritual. The waitress comes with four plates of mixed lettuces and a cart with salad fixings. Things like cherry tomatoes, red onions, beets, croutons, and dressings. She then asks each person what they want on their salad. Whatever you say you want, she puts exactly two of them on your plate. Two tomatoes, two cucumber slices, two beet slices — you get the idea. I think she might be more generous with the croutons, but I don’t know — I’ve never eaten with anyone who has asked for them. She repeats this process for each person at the table. I’m pretty sure the dressings are bottled.

Did you ever eat at a Lowry’s restaurant? Its a rather nice restaurant that specializes in prime rib. I’ve eaten at Lowry’s in Chicago twice and Beverly Hills three times. They have a weird salad ritual, too. They come to the table with a cart that has a big bowl of salad on it. The salad bowl is sitting on an even bigger bowl of ice. While you watch, the waitress, who is wearing a plain gray uniform with a white apron and a very low cut neckline, spins the salad bowl on the ice bowl, pouring in the Lowry’s dressing (available for sale in the lobby) from as far up as she can reach. She then tosses the salad, dishes it out, and retreats.

This Wickenburg restaurant reminds me of that. But at Lowry’s the salad (and the rest of the food) is good.

The food came a while later. The waitress gave Jim and Judith nice looking plates with plump pieces of chicken and good helpings of vegetables. She gave me a plate that looked like the chicken pieces had been collected from other people’s plates. Okay, so it didn’t look that bad. If it did, I wouldn’t have eaten it. Mike’s fettucini looked like it was absolutely smothered in a thick white sauce. He asked the waitress for fresh ground pepper and she didn’t look very happy to bring it.

We were in the middle of the meal when the owner came back. He started chatting us up and I had a strong suspicion that he’d had a few drinks at the bar. Before we knew it, he was talking loudly about the 10 acres of land he owned in town, telling Jim he ought to buy it and build a house there.

“Not likely,” I said.

Jim and Judith have their house on the market for a cool $3.5 million. When that sells, I don’t think they’ll be spending much time eating fried chicken in Wickenburg.

The owner looked at Mike. “You’re a pilot, too?” he asked.

Mike confirmed that he was.

No one told the man that I was also a pilot. I don’t think he would have comprehended that anyway. A woman flying an aircraft? A helicopter? How could that be? She can’t even sample the wine at dinner!

He continued talking loudly about stuff that wasn’t important, passing an inappropriate comment about his wife hating him along the way. I concluded that he was drunk and hoped he’d go away soon. Maybe I sent him some silent messages that penetrated, because after a while he left.

The busboy (who was younger than me), offered to take Mike’s plate away. Mike said he wasn’t finished eating yet. I laughed a bit louder than I should have. I think I was beginning to lose it.

We finished eating and the waitress came over with the dessert tray. I’d been watching this dessert tray since we came in. It was on a stand not far from our table, just outside the kitchen door. The waitress would bring the tray to the table and, if you wanted something, she’d pull it off the tray and give it to you. Then someone would replace whatever had been taken with a fresh portion from the kitchen.

Now I had a serious problem with this. Suppose I wanted a piece of Boston cream pie. But suppose that no one else had wanted a piece of Boston cream pie all evening. So at 6:30 PM, I’d be getting a piece of Boston cream pie that had been put out on the tray at 4 or 5 PM when the tray was made up and had been sitting there all evening. One to two and a half hours, in this example. I wouldn’t eat Boston cream pie at home that had been sitting out that long. Why would I eat it in a restaurant?

None of us had dessert.

We left not long after that. Mike and I swore once again we’d never go back. I decided to invite Jim and Judith over for Swanson’s fried chicken one night.

Mike was up half the night, making trips to the bathroom. There’s something to be said about ordering the special.

The Truth about Wickenburg

A few facts, from a long-time resident.

We’ve lived in Wickenburg for about eight years now. Sadly, neither of us like the way things are going in town.

When we came to Wickenburg, it had small town charm and lots of open spaces. Since then, the developers (and their good buddies or relatives, the Realtors) have taken over. They’ve reshaped the desert so there are flat spots where there were once hills and they’ve planted houses on them. They’re kind of tricky the way they do this. They cut the land into lots, then build on every other lot. Folks buy the houses because they see so much space between them. Then the developer fills in the gaps and gets other people who like close living to buy those homes.

We have 2-1/2 acres in a very hilly area, with a wash flowing right through our property. That’s good because it keeps our neighbors far away — which we like. It’s not that we don’t like people. It’s just that we don’t like the idea of people looking into our windows from theirs. Now they’re all far enough away that we really don’t need to close the curtains for privacy. I like that. I like lying in bed at night and looking out at the stars.

But the rest of the town is being sold off at an alarming rate. One developer, who I took for a helicopter ride so he could get aerial photos, commented to his friends on how he was hoping to buy the land a church and pastor’s house is on so they could bulldoze it down and build some more condos. I was shocked. The church can’t be older than five years. And where will the parishioners go? I’m not a religious person, but I do have feelings for churchgoing people. Sadly, the developers don’t.

It wouldn’t be so bad if the town’s infrastructure would grow with the development. But it doesn’t. The downtown area is dying, slowly but surely, with much of its space taken up with private “Not a Retail Outlet” offices and vacant storefronts. Every strip mall has at least one empty space, if not more. One block downtown had about 50% of its space empty. I spoke to a property manager about renting one of the storefronts with the idea of setting up a cooperative art gallery, a place for local artists to sell their work. I told her I was concerned about having so many empty storefronts nearby — the area would never attract browsers. She assured me that she was talking to others about renting the other empty storefronts. When I asked her what kind of businesses might be going in, she told me a title company would be moving next door. A title company? There was already a mortgage company in that block. And more offices across the street. Why would I want the only retail business on the whole block? I decided to save my efforts — and my money — for a town with more potential.

Wickenburg’s job situation is equally dismal. There are a few good paying jobs with Remuda Ranch, the Meadows, and the Town of Wickenburg. But most of the town’s other businesses offer low-paying, minimum wage (or slightly higher) part time jobs with few or no benefits. The good jobs aren’t easy to get, either. A friend of mine interviewed for a wrangler position at Remuda Ranch a few years ago. She came away from the interview with a bad taste in her mouth. “I wasn’t Christian enough,” she told me. I guess 20 years of experience wasn’t enough for them if the applicant couldn’t meet the unspoken (and unadvertised) religious requirement.

The new business survival rate in Wickenburg is pitifully low. I think that problem is threefold:

(1) Many businesses are undercapitalized when they begin, so they’re doomed to failure. Common business sense says you need enough capital to pay for business expenses for a whole year before you start your business. Too many people depend on revenue that just doesn’t cut it. That’s why that Property Manager’s client prefers to rent to offices; they’re not depending on retail revenue for survival.

(2) Some businesses offer goods and services that there just isn’t a demand for in Wickenburg. The skateboard shop on Valentine Street is a good example. It was a great shop with lots of good merchandise professionally displayed. But let’s face it: Retirees don’t skateboard. And there weren’t enough skateboarders in town to support the business. Another example was the clothing shop that opened in the relatively new strip mall on the east side of the bridge. I never got a chance to get in there — they were open for less than a year — but I was told that their merchandise was expensive. That just won’t fly in a town where the fixed income retirees and minimum wage workers would prefer to shop in Alco or Wal-Mart.

(3) The town and Chamber of Commerce has no clue (or desire) to help local businesses survive. The town seems more interested in increasing town revenues through property taxes than sales taxes raised by thriving businesses. The town fathers have no qualms about allowing chain restaurants to open next door to existing locally-owned and operated restaurants selling the same type of food. (How many pizza places does Wickenburg need, anyway?) Lately, the only new businesses to come to Wickenburg and last more than a few months are the two “dollar stores” and two check cashing/payday advance places. These are the kinds of businesses that appeal to the lowest income tier or, worse yet, the fringe element responsible for the town’s drug problems and crime. The few events sponsored by the local Chamber of Commerce benefit only a handful of businesses — the motels and restaurants on their favorites lists. Many of these events are poorly publicized and have disappointing attendance anyway. Worse yet, they’re the same old events, year after year, without any new twists. Ho hum.

So people might ask who’s buying all these houses if the town has these economic problems. I ask it all the time. But the answer is clear: retirees.

Wickenburg regularly makes a list of top places to retire. So the folks from the midwest flock to Wickenburg and buy homes. Some of them live there only half the year, which, in turn, further deteriorates the town’s economy by making it impossible for some businesses to survive in the summer. Others live here year-round, but do most of their shopping down in Surprise, at Wal-Mart. That’s also where they fill their cars with gas and visit their doctors. Every once in a while, they clamor that they want a Wal-Mart in Wickenburg. I guess it really doesn’t matter to them if Wickenburg’s remaining small town charm is destroyed by a big box store, as long as it makes cheap shopping more convenient for them. After all, it might increase the choices of minimum wage jobs: clerk in housewares, clerk in electronics, clerk in ladies clothing, etc. It certainly won’t increase the number of employers — if a Wal-Mart comes to Wickenburg, just about every other retail business will be forced out of business.

I wish I didn’t have to report these sad truths about Wickenburg. I wish I could lie or paint a rosy picture of town, the way the Chamber of Commerce and newspaper do. But I’m not a liar. And my rose-colored glasses just don’t tint the picture enough to report it any other way.

Java Cycle

Where I get my latte and Internet fixes while up at Howard Mesa.

I need to spend some bytes here talking about Java Cycle, a coffee shop on Route 66 in Williams, AZ.

Java CycleOne of the many things I don’t have on Howard Mesa is an Internet connection. Sure, I have my PowerBook and sure, the solar panel on the trailer roof provides enough power for me to keep it charged. So I can compose e-mail messages, write blog entries, play with my GPS’s connectivity features, and work on my novel. But I can’t surf the Web, send and receive e-mail messages, or publish those blog entries. Enter Java Cycle. This funky little coffee shop, which used to be a bicycle shop, offers a full range of coffee beverages and free wireless Internet connection. Conveniently located on the eastbound side of Route 66, west of Grand Canyon Boulevard, I can usually find a parking space right out front. So I can take my PowerBook down to Williams, order a latte, and sit at a comfortable table while taking care of my Internet needs.

Java Cycle also has a computer that you can use to check your e-mail or surf the Web. It’s $1 for 15 minutes, which I think is reasonable. Best of all, it’s an old iMac. How can I not like that? That’s a great idea because it baffles the PC users just enough that they don’t spend much time surfing and the computer is nearly always available.

Want more? Java Cycle also has a stack of board and card games and tables where you can play them. So if you feel like taking a break from slow roasting at an off-the-grid trailer home, you can come down and play Monopoly or checkers or poker in air-cooled comfort.

There’s jewelry and artwork and other items for sale, too, just in case you feel an urgent need to shop.

I visit Java Cycle 2 to 3 times a week. Most of the folks who work there — and the owner — have gotten to know me, so I feel like a regular. I even have a punchcard that will reward me with a free latte when I’ve bought 10 of them.

Compare this to the Starbucks at Barnes and Noble, which I visited last week. I needed a map book to plan my August road trip so I visited the B&N in Flagstaff. A sign on the door invited me to try their wireless Internet, so I brought in my computer. I ordered an iced latte and sandwich and settled down to check my e-mail. Imagine my surprise when access required a $16 subscription. Sheesh. These places get you coming and going. I think I spent enough money on the map book ($17.95 plus tax) plus lunch (more than $12), yet they want to squeeze another $16 out of me so I can check my e-mail? Not likely. Businesses like Java Cycle — and the Old Nursery Coffee Company in Wickenburg — are doing things right by making wireless Internet access free.

And while on the subject of Starbucks, have you ever noticed that they seem to open in towns right next to an existing coffee shop? (I think I may have ranted about this in another blog entry; likely the one I swore that I’d never buy Starbucks again.) Starbucks is the Wal-Mart of coffee. I don’t think we should support any big company that appears to purposely drive its competition out of business, especially when that competition is the kind of local business that helps keep a small town alive. And what’s with the coffee sizes at Starbucks? Small, medium, and large aren’t good enough words to describe sizes? But now I’m getting way off topic.

My point: if you’re ever in Williams, AZ and you feel a need for a cup of java and chance to check your e-mail, be sure to stop in at Java Cycle. Tell them Maria, the helicopter pilot, sent you.