Working on a Schedule

Making a plan and sticking to it.

I just made the 3-hour drive from Wickenburg to Howard Mesa. Once again, I was driving Mike’s big Chevy diesel truck and pulling the horse trailer with both horses inside. Alex the bird was riding up front with me (in his lucite box, of course) and Jack the dog had the whole back seat area to himself, with the seat pushed up out of his way.

My last trip up here was interrupted by some personal business down in the Phoenix area. Mike and I had to load all the critters up and bring them home. There was nothing pressing this past week at the office — I’m between computer books and don’t need to start my next one (a revision of an Excel for Windows book) for about a month. But in all honesty, I dreaded making that long trip again. Finally, today I could put it off no longer. Mike went to work and I loaded everything up again. (And believe me, it isn’t easy hooking up a horse trailer by yourself, with no one to help you get the ball right under the hitch. The trailer weighs about 3500 empty, so nudging it with your foot is not an option.) We left Wickenburg at 7:45 AM.

I made two stops along the way.

The first was at the Cornerstone Bakery in Yarnell. This is a great little family-owned bakery that’s generally open on weekdays until the fresh-baked goodies run out.There’s seating inside and out and it’s a really pleasant place, with good food. Today, I picked up four things: a slice of pumpkin roll to eat in the car, a huge cinnamon bun, an “energy bar,” and a piece of peach bread pudding for dessert tonight.

The second stop was at the Safeway Supermarket gas station in Chino Valley. There I paid only (read that word with sarcasm) $3.01 per gallon for diesel. That’s still at least 8 cents per gallon cheaper than Wickenburg.) The pump shuts off at $75 automatically and that’s a good thing. Next week, if I take the truck into Flagstaff, I’ll fill up at the Maverick station on the west side of town, near Home Depot. Last week I bought diesel there for less than $3.00 per gallon.

On the way, I listened to podcasts. I went through all the NPR Business Story of the Day stories on my iPod — about a week’s worth. One of the stories was about Best Buy, which is trying a new working schedule system. Rather than forcing their office workers to sit at a desk from nine to five every day, they established the amount of work each employee must finish in a week and let their employees work any time they want — even at home.

It’s about time someone figured it out.

I played the corporate game for eight years — first with the New York City Comptroller’s Office Bureau of Financial Audit (5 years) and then with Automatic Data Processing (3 years) as an Auditor and Financial Analyst. People would show up for work on time then sit in their cubes or offices most of the day, with breaks for coffee, lunch, and bull and gossip sessions. It was difficult to get much done if you were a popular person around the office. People would be constantly coming to your door to chat about the weekend or what whosherface in the whatsit department was saying behind her boss’s back or the latest company-wide rumor or “How about those Mets!” Then there were always the people who were at their desks at 5:30 or 6:00 PM so that the boss would see them “working hard” long after “quitting time.” I wasn’t one of those people. I worked 8 to 4 when I worked for the City of New York and when I wasn’t on an audit in the field, I worked 8 to 4 at ADP. The only reason I knew about those people is when I occasionally had to stay late for a meeting. (I had one boss at ADP who liked to call meetings that started at 4:30 PM. Sometimes on Fridays.)

When I left Corporate America for a freelance career, I didn’t have to work on a schedule. I could work whenever I wanted to. The trick, of course, was to get the work done. When you’re a freelancer, if you don’t work, you don’t make money.

I’m fortunate in that I can get most things done very quickly. I routinely start article assignments on the day they’re due and turn them in before 2 PM. If I could write and sell one article a day, I’d make a very nice living — that’s because I’d write a week’s worth in 3 days and spend the other 4 days doing something else.

(I used to write articles for Informit when I worked for Papillon at the Grand Canyon. Every day I was a spare pilot, I’d sit in the “training room” with my laptop and knock off a couple of articles between control holds and lunchtime flights. I made more money on the days I was a spare pilot than on the days I actually flew all day. Go figure.)

People who can’t get things done at a reasonable pace or can’t get started because they have some kind of discipline problem should not be freelancers. In fact, they’d starve if they didn’t have a regular job.

Of course a freelance career has other challenges — like getting the work to do. Some people can’t do that either. It’s not always as easy at it might seem to be your own boss.

This Best Buy thing is good — if managers can set reasonable goals and employees can get the work done on time. Imagine the benefit to a single parent with a child in half-day kindergarten. Mom (or Dad) can work her (or his) butt off while the kid’s in school, then spend the rest of the day doing things with the kid. And what about those folks who do their best work late in the day or at night? Or people who live 60 miles from the office (as I did for a short while) and are driving a gas-guzzling SUV? (Don’t look at me; my car got 30 MPG, even back in 1992.)

Imagine the savings to businesses that adopt programs like this. If employees can work at home, they can reduce the amount of office space needed. The cost savings are incredible. Employees would save on commuting costs if they came to the office less often. (My sister spends over $250/month to commute from Hackensack, NJ, to her office on lower Broadway in Manhattan.) They’d also save money by buying less work clothes. Employers could even hire new people at a slightly lower wage because the employee’s cost of living would decrease — and his or her lifestyle would improve.

In the Best Buy piece, the reporter said that people had actually turned down promotions because the new job wasn’t on the new work program. That’s saying something.

It’s a tough pill for some managers to swallow. Managers are accustomed to seeing their employees at work — or at least being in touch with them directly throughout the workday. Some managers assume that employees aren’t capable of getting the job done without being watched over. For some employees, they might be right. Employees who need a babysitter to watch them work at the office shouldn’t be on a program like this. Only good workers who can discipline themselves to work when they have to and get the job done should be rewarded with this ultimate grant of flexibility.

I’m all for flexible work programs and telecommuting. Anything to give families more time together, give people more time for healthful recreational activities, and reduce our use of fossil fuels and highway traffic. (You would not believe how bad traffic in the Phoenix area can get; and I thought New York was bad!)

I hope Best Buy succeeds in their efforts and makes itself a model for other businesses.

In the meantime, the story gave me some food for thought. While it’s true that I don’t have access to the Internet at Howard Mesa, I do have my laptop. There’s no reason why I shouldn’t produce something while I’m up here getting away from the heat. So I set a goal for myself to write a how-to piece or other blog entry for this site at least once a day. And at least two articles for publication per week. When I meet my quota, I can goof off.

I pulled though the gates to my place a little after noon today. I unloaded the horses and let them loose to graze on the 40 acres of high desert grass. I set up the hose to fill their water trough. I unloaded the car, put Alex in his cage, and gave Jack some water. Then I made lunch. As I sit at the table writing this, a thunderstorm is moving in. It’s only 75° outside, I’m the only one around for miles, and I’m at peace with the world.

Tomorrow I’ll get to work.

As for this and other blog entries…don’t’ expect to see them appear on the site the day they’re written. I have a 20-mile drive to the nearest wi-fi hotspot. I’ll come down off the mesa every few days to send in my daily dispatches.

So I guess I’ll be commuting once in a while after all.

[composed at the top of a mesa in the middle of nowhere with ecto]

The Book has [Finally] Arrived!

I get my author copies of WordPress 2: Visual QuickStart Guide — only about three weeks after they were expected.

When I got home from work yesterday, a case of books was waiting on my doorstep. That alone was kind of odd. Where I live in Wickenburg is quite a bit off the beaten path, down an unpaved, bumpy, steep, unmaintained road. The UPS and FedEx guys know where my office is. Since that’s a lot easier to get to — especially with a big truck — they normally deliver things there, even if the address on the box is my home address. In fact, the UPS guy came by the office yesterday to drop off an envelope for Mike — even thought it had our house address on it. And they dropped off the new ground handling wheels for my helicopter there, even though there was no one there to sign for the box. (The old UPS guy used to just throw packages into my Jeep if he saw it parked somewhere in town. I’d come out of the post office or supermarket and there would be a box on my passenger seat. Things are a little different here in Wickenburg.)

So I didn’t expect the books to arrive yesterday. Yet there they were. Horray!

WordPress Book Cover.I opened the box to remove my “shelf copy.” I have a kind of weird superstition. I have a bookshelf with five shelves where I keep a single author copy of every book I’ve ever written, along with the translations I’ve been sent. Three shelves are completely full; this book will start the fourth shelf. The books are placed on the shelf in order of publication, with their translations placed to their right. The English-language book that goes on the shelf is always the first one I get. Normally, for Peachpit Press books, I get a single advance author copy directly from the printer when the book is done. That’s the book that goes on the shelf. The box of author copies that comes later goes into storage for giveaways, etc. For other publishers’ books, the book that goes on the shelf is the first one I pull out of the box.

I usually refer to my author copies (on the shelf) when I’m writing a revision or if a reader has a question (submitted to the Q & A system on this Web site, please). The book will come off its place on the shelf, spend some time on my desk, and be returned to its place when I’m done with it. The other day, I pulled out my very first book’s author copy just to scan the cover of it for a blog entry. I don’t lend out author copies — people are terrible about returning books. To me, for some reason, it’s important that the book be placed on the shelf in its proper place.

Anyway, I need to confirm what Miraz’s first impression was when she saw the book for the first time: it’s shiny. Sometime last year, Peachpit redesigned the covers for books in the Visual QuickStart Guide series. I think they just wanted to freshen them up. The design is similar, as the two illustrations in this entry show, but the new design is also coated with something that makes it very shiny.

QuickBooks Book CoverMy QuickBooks 2006 for Macintosh: Visual QuickStart Guide, which was published last fall, was probably the very last book Peachpit published with the old cover style. I recall seeing other VQS titles on Peachpit’s Web site and talking to my editor about the new design. But this is my first book with the new design. I like it. It’s a little “cleaner” looking — whatever that means. Maybe more modern. The color scheme always changed from one book to the next, so that’s not the difference. It’s the extra white on the cover, I think. And less text in all those boxes. It looks good. And shiny.

Anyway, I’m glad the books have arrived and anxious to put the shelf copy onto the shelf.

Now let me update this site to show the right cover on the WordPress book support pages.

On First Books

It’s probably a lot like seeing your first child for the first time.

Peachpit screwed up. Somehow, they managed to forget to send the authors of WordPress 2: Visual QuickStart Guide (yours truly and Miraz Jordan in New Zealand) author copies of the book. The book is in retail and online bookstores. But not in our hot little hands.

Heck, screw-ups happen. It isn’t a huge deal to me — I’ve seen 60+ books with my name on the cover — but I would like to see the book one of these days.

It’s really a shame for Miraz — this is her very first book and she’s been waiting nearly a month so far to see it. So she ordered a copy from Amazon.com. (Heaven knows when her author copies will get down to where she lives.) And reading her blog post about how holding it made her feel brought back memories.

Flashback…

August 1992 at Macworld Expo in Boston. I’d been using a Macintosh since 1989 and was a relative newbie. Completely self-taught. I was hooked on Macs.

That spring, I’d been working on a book with Bernard J. David that was eventually titled The Mac Shareware Emporium. It was my first book; my only previous book experience was ghostwriting four chapters for a John Dvorak book the year before. (That’s how I’d met Bernard.)

imageMy editor had told me that the book would be at the show and I’d do a book signing. I made my way to the Brady Publishing booth. And there, on the shelf, was the ugliest book cover I’d ever seen — with my name on it!

When I tell you that holding it in my hands brought tears to my eyes, I am not exaggerating. I got all emotional. Even though it was the ugliest thing I’d ever seen, it was also the most beautiful. It was a symbol of an achievement, of a dream realized.

And that’s what Miraz went through today.

Congratulations, Miraz!

You know, in looking at the cover again today for the first time in years (so I could scan it), it really isn’t that ugly after all.

Why Write?

Money.

Author Mickey Spillane died last week at age 88. He was the creator of hard boiled detective Mike Hammer.

I don’t recall reading any Mickey Spillane, but I must have. I’m a huge fan of hard boiled detective fiction — a la Chandler and Hammett. But reviewers don’t usually use the names Spillane, Chandler, and Hammett in the same sentence unless it is to comment on how Spillane fails to stack up to the two masters of the genre.

Spillane’s writing has been called “hard boiled boilerplate,” full of cliches and odd visualizations. The critics were not kind to him. But he didn’t write to please the critics. He wrote to make money, as CNN’s obituary piece confirms:

Spillane, a bearish man who wrote on an old manual Smith Corona, always claimed he didn’t care about reviews. He considered himself a “writer” as opposed to an “author,” defining a writer as someone whose books sell.

“This is an income-generating job,” he told The Associated Press during a 2001 interview. “Fame was never anything to me unless it afforded me a good livelihood.”

Which got me thinking.

I’ve often been criticized by writing acquaintances — you know, the folks who want to be authors and are always working on short stories and novels but never actually publishing them — for “selling out.” In their eyes, writing non-fiction (computer how-to books, of all things) isn’t quite as impressive as creating art by writing fiction.

But they obviously don’t understand why I write computer books. It isn’t because I love composing sentences like: “Choose File > Open. The Open dialog appears. Locate and select the file you want to open. Click Open.” It’s because I like to eat, have a roof over my head, and buy cool toys like helicopters.

Yes, it’s true. I write computer books for the same reason most people go to the office every day. The same reason Mickey Spillane wrote books with titles like The Erection Set.

As Spillane once said,

“I have no fans. You know what I got? Customers. And customers are your friends.”

Ah, if only I could have as many friends like that.

A PC Laptop

I had to buy a new PC.

Although I’m primarily a Mac person, I also write about Windows. (This was a good thing a few years back when the future of the Mac was in question.) In fact, nearly half my books are either Windows only or cross-platform.

While other writers claim that they can write Windows books while running Windows emulation software on their Mac, I think they’re nuts if they do. PCs aren’t terribly expensive and it isn’t as if you have to buy a new one every year. The Dell Dimension desktop computer I used while working on the WordPress book is at least four years old now. It runs Windows XP and all the current versions of the software I write about — Excel, Word, and Quicken. It also does a fine job with the few Windows-only software packages I actually use, like the software to update my handheld Garmin GPS, the software to update the Garmin GPS in my helicopter, and…uh, I guess that’s it. My Mac really does just about everything I need it to do.

But now I’m gearing up to write about the upcoming version of Microsoft Office. I have at least two titles to update, possibly four. It depends on sales and what the powers-that-be at Peachpit decide.

One thing’s for sure, though: they want the book written about software running on Vista. And my old Dell desktop would roll over and drop dead if I got a Vista beta anywhere near it.

It’s unfortunate. I was hoping to get away with another cheap computer. But because of the processor, memory, and graphics memory demands, I had to buy a “hearty” computer. One that’s above midrange.

And I’d already decided that all of my new test mules — which is what this computer really is — would be laptops. Why? So I could take them on the road and not be tied to my office when I’m working on a book.

Besides, laptops take up less room, usually make less noise, and are easier to keep clean.

I settled on a Dell Latitude D820 laptop, partially loaded. Extra RAM, the faster processor, the better graphics processor, the better monitor. Wireless networking and Bluetooth built in. DVD player/CD writer. Heck, I don’t remember what else it has. It’s way more loaded than I wanted it to be, but I needed it like that. And I paid for it — believe me.

But with luck, I’ll get it to last me five years.

It arrived today and is sitting in a box on a chair by the door. I haven’t decided if I’m going to take it home and fiddle with it over the weekend. I have a Grand Canyon helicopter charter tomorrow and we’re hoping to go up to Howard Mesa to work on the electrical system on Sunday. That doesn’t leave much time for Windows brand frustration.

But maybe I’ll take it home anyway, just so Mike can look at it. He’s a Windows guy and might actually enjoy playing with it.

Now if only Cliff would get those contracts together for me so I can pay for this darn thing.

Dell, laptop, Vista, Windows