Ebook Costs and Pricing, Part I: The Costs

People need to understand the value of what they’re getting.

Kindle

Nook

iBooks on iPad

Today’s most popular ebook readers, in order of release: Kindle, Nook, iPad (displaying iBooks)

I have been long awaiting the ebook revolution. The idea of being able to store dozens or hundreds or perhaps even thousands of books on a device has always intrigued and excited me. If done properly, I could search book contents to find information quickly and easily. I could view full-color images that are part of the book’s content. I could annotate my copy to highlight or make notations about blocks of text. I could synchronize my digital library to access my books on any of my computers or reading devices. I could loan a book out to a friend — and be sure to get it back.

While people have been talking about and experimenting with ebooks for a long time, it’s only recently, through the introduction of modern ebook reading devices such as the Kindle, Nook, and iPad that the things I want in my ebook experience are becoming reality. That each platform supports a different collection of features is somewhat disturbing — for example, only Nook currently supports the [limited] lending of books, only Kindle currently supports a complete range of devices, and only iPad supports full color. But we’re getting there, slowly but surely. High quality, functional ebooks are no longer over the horizon. They’ve almost arrived. It’ll just take demands from serious ebook consumers to get everyone on the same page (pun intended) as far as features are concerned.

But there’s still a serious barrier to full-blown ebook acceptance by folk like me who want to be serious ebook consumers: pricing.

An Ebook is Not a Physical Product

The reality is that an ebook is not a physical product. It’s digital; it has no substance. Suppose you’re a Kindle user and buy books for your device in the Kindle format. What happens when that format changes and evolves? When the Kindle reader is improved to the point where the old format simply can’t be read on it? Or if the Kindle format dies completely? Think of all your VHS tapes and floppy disks. When was the last time you enjoyed using one of them?

Traditional printed books, however, have been around for over a thousand years, in one form or another. They have substance. They can line shelves or live in stacks on the floor. You can pick one up and hand it to someone else, who can then take it home with them and enjoy it. They can be sold as well as bought. They continue to have value after they have reached the consumer and the consumer has read them.

There’s also an undeniable cost associated with a traditionally printed book that is simply not part of an ebook. Paper is the obvious one — printed books are printed on paper. Paper costs money to buy. Printing costs money to complete — after all, it involves supplies such as ink and machinery such as printing presses, binding machines, cutting machines, etc. Other costs of printed books include the cartons they’re packed into (as well as the labor or machinery to do the packing), the buildings they’re stored or sold in, the transportation to move them from manufacturer to warehouse to retailer to customer.

Costs of Publishing

It’s important to note here that there are publishing costs that are shared by both printed books and ebooks. I need to review these, because in the arguments surrounding ebook pricing, many of these costs are overlooked.

Author
At the top of my list is the author, who needs to get compensated for her work. If the author can’t make a living as an author, she’ll stop writing. If all authors do this, there simply won’t be any new books — or at least none of any quality. Writing is a profession, like being a doctor or a carpenter or a baseball player. Who do you think does better work, the professional doctor, carpenter, or baseball player or the amateur? Professionals need to be paid for their work so they can afford to keep doing it. This makes it possible for them to hone their skills and be even better at what they do.

Editor
Although I may criticize the work of some editors — I am, after all, a writer, and that’s what we do — editors are critical to the production of a quality book. I’m talking here about all kinds of editors, from acquisition editors, who analyze markets and acquire authors and titles, to copyeditors, who make sure that the manuscript text is correct and easy to read. These people are also professionals who need to make a living. They need to be paid.

Designer
The need for design varies depending on the book’s format. At the very least, it needs a cover which must be designed. Ebooks have covers, too. If the book is formatted in such a way that it looks the same in print as it does as an ebook — for example, if it’s distributed as an ebook PDF — then it also needs a designer to determine what it should look like as far as fonts and white space and image layout goes. Then it also needs a production editor and layout staff to create the finished pages. Again, this isn’t always the case of ebooks — especially ones that are primarily text — but some amount of design will always be required. And that costs money.

Marketing
How do you learn about books? That’s what marketing is all about. It helps spread the word about new books. Without marketing, you wouldn’t know anything about the books out there. Now you might say that you heard about a book on television or on the radio or in a magazine in something other than an ad. But how do you think that particular form of communication learned about the book? Through press releases, review copies, release lists. Marketing. And it costs money.

Publisher
Publishers are also in the business of making money. So after a publisher has paid the author, editor, designer, and marketing staff — and handled all the other tasks of publishing, such as getting ISBNs, listing books in published book databases, registering copyright, and learning about publishing trends — there must be money left over to add to that bottom line. In the world of ebook publishing, the publisher is the one that stands the greatest possibility of being eliminated. But think of a publisher as a packager — they’ve got the resources to create the book and get it into the hands of readers, no matter what format they’re reading it in. There’s value there and it would be a shame to see it lost.

Retail Distribution
Transportation costs aside, there’s always a cost of distributing a book. Retailers are in business to make money — they’ll get a cut of every book sold. That’ll likely range from 10% to 60% of the book’s retail price. This compensates them for their “brick and mortar” building (think traditional bookstore) or Web-based shopping service (think Amazon.com’s programmers and servers, and don’t forget their warehouses for print books).

These are just some of the costs of publishing that must apply to both printed and electronic books. So when you look at the price of the book, remember that that’s where the money you pay is going.

Don’t fall into the common trap of thinking that because an ebook isn’t printed on paper it has no cost. That is simply not true.

More to Come

Ebook Costs and Pricing
Part I: The Costs
Part II: The Pricing

In Part II, I’ll continue this discussion with a review of current pricing realities and offer my thoughts on some pricing strategies for publishers that can satisfy consumers and remain profitable.

Until then, I’d really like to get some feedback from readers, especially those in the publishing industry. What costs have I omitted that apply to both printed books and ebooks? How about costs that are ebook only? Enlighten us.

Why I Canceled My Nook Order

And why I might buy one anyway.

As an avid reader, I’ve been attracted to the idea of an ebook reader for years. But until this past autumn, I haven’t really found one I thought I’d actively use.

Before that were offerings from Sony, which seemed to fall far short of what I thought was a good design. The blinking page turns would drive me batty, since I knew I could go through an average page in 10-20 seconds. (Have I mentioned that I read very fast?)

Kindle came out and lots of people loved it, but I was turned off by Amazon.com’s aggressive marketing, limited format support, and high book prices. (Like many other book buyers, I don’t feel that an ebook’s cost should be anywhere near the cost of its printed version.) And when Amazon snatched purchased books off of Kindles without warning, I started wondering what other kind of access Amazon had and whether it would use it.

Enter, the Nook

NookThen Barnes and Noble introduced its Nook. Or at least it announced it. It seemed more in line with what I was looking for in size, cost (for the unit and books), features, and flexibility. I visited B&N stores regularly to get my hands on one and give it a try. No joy there. Even after November 30, when the units were supposed to be available for purchase, I could not seem to find one. And I certainly wasn’t going to buy one until I either read a lot of reviews about it or had some quality time with a demo unit. I did see a few reviews and they were, for the most part, positive. But I still wasn’t prepared to buy one until I could walk away from the store with it.

Christmas came. My husband decided to buy one for me. Of course, he couldn’t get his hands on one, either. But he ordered one online. They said it would ship in January. He asked for some kind of card he could give me on Christmas Day, in its place. They charged him $4 for a card that looked like a nook. And that’s what I opened on Christmas Day.

A few days later, he checked with B&N again to see when the Nook would arrive. They projected the end of January.

FAIL

An Apple Tablet?

This week, the Apple Tablet rumors have been in full swing. I’ve been wanting an Apple Tablet — or at least thinking I wanted an Apple Tablet; more on that in a moment — since last spring. I actually put off the purchase of a 13-inch MacBook Pro, hoping a Mac netbook would become available before then. Apple kept insisting they weren’t going to develop a netbook. I caved and bought the 13-inch MacBook Pro to replace a 15-inch MacBook Pro and the 12-inch PowerBook before it. (I still have both of those; anyone want to buy one?)

So here I sit, on January 6, expecting a Nook right around the same time that Apple might announce something infinitely better.

Or not.

The way I see it, Apple could do one of two things:

  • It could announce an Apple Tablet that basically reinvents ebook readers and tablet computers at the same time. Kind of like what the iPod did for MP3 players years ago. Something that would blow all the existing options out of the water. Something not only I’d want, but everyone with a need (or desire) for mobile computing or an ebook reader would want.
  • It could announce an Apple Tablet that, although attractive in its design and interface, falls short of what I need or want as an ebook reader or tablet computer. Or marry the device to a partner that I can’t do business with. This is what I thought about the iPhone and AT&T. I might have gone with the iPhone if I could choose my own carrier — without jailbreaking — but the AT&T partnership was a deal breaker for me.

An iPhone-like Situation

Indeed, my situation today has a lot in common with the iPhone announcement and release. Back then, I was in the market for my first smartphone. My Motorola flip phone was four years old (at least) and I wanted to tap into the basic computing power of a smart phone to store contact information, calendar events, and simple applications that would help me as a pilot (weather, flight planning, etc.). It was vital that the phone be able to communicate with my Macs to exchange information. When the iPhone came out, it looked like a dream come true.

Yet just days before people started lining up to buy iPhones, I bought my Palm Treo 700p. At the time, it was a better decision for me. Two years later, I updated to a Blackberry Storm. Again, it was better for me.

You see, unlike so many other people, I don’t buy the hot new gadget just because it’s a hot new gadget. I buy it because it meets my needs. The iPhone doesn’t meet my needs. I need a carrier with coverage in remote places. Verizon is that carrier. (Hell, AT&T can’t even get a good signal at my house.) I’m not interested in dropping $1.99 every few days or weeks on cool apps I don’t need or playing games on my phone. I’m not interested in being able to join wi-fi networks — in the very remote places I go, I consider myself lucky to have a cell signal at all. I need “tethering” to get my computer on the Internet via my cell phone’s Internet connection. The Treo and the Storm both support that through Verizon; I just learned that the iPhone still does not via AT&T. I’m not interested in jailbreaking a phone to add features that the maker and carrier don’t want me to have. I want a fully functioning, fully supported smartphone that does exactly what I need it to do, right out of the box. That’s why I don’t have an iPhone.

Now before you iPhone lovers get your panties in a bunch, just remember that I’m talking about my needs and wants. Not yours. Yes, your iPhone is very cool. Yes, I wish it met my needs. But although it might be perfect for you, it simply doesn’t meet my needs. I made my decision. Don’t waste your time and mine blasting me in Comments because I haven’t drunk the iPhone Kool-Aid and sacrificed my needs so I can be cool, too.

My Point

And that brings up one of two points in this post:

  • Barnes & Noble failed when it introduced its Nook right before Christmas and didn’t have enough units on hand to sell to customers who wanted them. That failure was only made worse when the Apple Tablet rumors starting churning up again. Why would anyone buy now and wait until January month-end for a device when Apple, which is known for innovative, game-changing designs, could announce a competing product around the same time? Hell, if the Apple Tablet is the product I hope it is, I’d buy one even if I already had a Nook. But the Nook hasn’t arrived and B&N has just lost a sale.
  • Although I’m huge Apple fan who has been using Macs since 1989, writing about them since 1990, and, indeed, earning a living as someone who teaches others about Apple products and software, I won’t buy an Apple Tablet if it doesn’t meet my needs. (Maybe it’s because I’d be buying it for me, and not to impress others with it. ) I’d like to think that there are other people like me who feel the same way. Don’t buy it just because it has an Apple logo on it. Buy it because it’s the best product to meet your needs.

It’s because I’m willing to wait and see what might be available soon that I’m in a good position to get what I want instead of compromising on features. I like immediate gratification as much as the next geek, but after buying so many gadgets over the years — heck, I still have a Newton MessagePad on the shelf! — I’ve learned not to rush out and buy what might be the next great thing. I’m willing to wait, at least until April or May, to make my ebook reader purchase.

Whether it’s an Apple Tablet or a Nook or something else that materializes between now and then remains to be seen.

But one thing’s for certain: it will be the right purchase decision for me.

Why (and How) I’m Thinning Out My Library

And how you can help.

Yesterday, I decided that I wanted to start downsizing and simplifying my life. I want to spend more of the year traveling, experiencing more of what this whole country has to offer — rather than what’s around me in Wickenburg or Phoenix. I’m hoping that my travels will help me find the place I want to retire to. I know that neither Wickenburg nor Phoenix is that place.

As George Carlin says, “Your house is a pile stuff with a cover on it.”

I’ve been in my Wickenburg home for 12 years and have accumulated at least 12 years worth of “stuff.” Since I’m addicted to books, a lot of that stuff is books. I have a library of about 500 books spread out over three rooms and lots of shelves. I’ve read many — but sadly, not all — of these books. They cover many of the topics that interest me now — and have interested me over the past 20 or more years. Not much of it is fiction — I tend to use libraries for that these days, since I usually don’t read a novel more than once.

A lot of my library consists of reference books: books I consult — or think I need to consult — for my work or hobbies. For example, I have at least 75 books about writing and at least 40 about flying helicopters. I have books about horses and parrots and aquarium fish — the pets I’ve owned over the years. (We don’t need a book about dogs; we’ve learned through experience.) I have books about Web design and software programs and operating systems. I have books about business and philosophy. I have travel books about places all over the U.S., South America, Europe, and even Australia.

And, of course, I have the coffee table books I’ve gotten as gifts, most of which are beautiful but poor matches for my interests.

Thinning out my library seemed a good place to start thinning out my stuff. So I did what I usually do when I want to sell a book — I listed a bunch of them on Amazon.com.

Listing a book for sale on Amazon.com is very easy — as long as you have the ISBN. Just enter the ISBN in a form field and Amazon displays the book. You indicate the book’s condition, set a price, and choose shipping options. Amazon then lists it as another “Buying Choice” in the right column of the page where the book is listed and described.

A long time ago, I bought a used book on Amazon.com through a “marketplace” seller. The book was described as used in “Used – Very Good” condition. But when the book arrived, I found it full of underlining. I wigged out and contacted the seller. They refunded the payment; I returned the book. The whole experience left a sour taste in my mouth that took several years to wear off.

Since then, however, I’ve bought other books through marketplace sellers. The first after that bad experience was Drood, a novel. The book is enormous — 784 pages — and Amazon was selling it for well over $20 at the time. But someone else was selling it for $8 in “Used – Like New” condition. I took a gamble. The book, when it arrived, was indeed like new. I’ve since bought a few other books this way.

The drawback to buying from Amazon.com Marketplace sellers is that the books never qualify for “Free Super Saver Shipping.” You have to pay shipping for each book you buy. But if you’re saving $10 on a book, you’re still ahead if you spend another $3.99 for shipping.

Anyway, I currently have 57 books listed on Amazon.com’s Marketplace for sale. All of the books are in new or excellent condition — I treat my books very kindly. (The idea of writing in a book appalls me, although I know it’s common.) I’ve priced them to sell, meaning they’re usually the lowest price for a new or used book. The main goal is to unload them without cost — not to make a fortune selling books.

I’ve only gone though about 10% of my library, so many more will be listed over the coming weeks. I expect to list at least 400 books between now and March month-end.

Help me reduce my stuff — check out the list of books and if you want one, buy it from Flying M Productions.