On Truck Problems and Unbelievably Good Luck

They say we make our own luck, but how could I in this case?

I’m up in Central Washington State on a number of cherry drying contracts. My only means of transportation — unless you want to count my bicycle — is my husband’s 2001 Chevy Duramax Diesel pickup. It’s a great truck, well cared for and very reliable.

The other day, I started noticing that it was having trouble starting. It would start, but it needed more cranking than usual. I attributed that to my bad habit of listening to the stereo with the engine off while working on the helicopter. I figured that if I stopped doing that, the problem would go away after my next long, battery-charging drive to Wenatchee or Ephrata to fill the transfer tank with 100LL.

Yesterday was my big errands day. The weather was supposed to be good. I planned to do my laundry at 7:30 AM, then head up to Wenatchee to get some fuel, a new mattress for the RV, and some groceries. And maybe some sushi for lunch.

These grand plans came to a grinding halt when I turned the key in the truck. I waited, like a good girl, until the glow plug indicator (a diesel thing) had gone out, turned the key, and got the sound of an almost dead battery trying in vain to crank a diesel truck engine. Not enough juice.

Of course, I tried it a few more times. It just got worse.

I dialed my husband in Arizona. I figured I’d ask him if he’d ever experienced this kind of problem before and whether he had any tips on how I should start troubleshooting. But he wasn’t answering his phone.

And that’s when my next door neighbor here at the campground appeared, standing at the front of his travel trailer, wiping the sleep from his eyes. “Having trouble?”

He’d heard the dismal cranking sound and had come out to see if he could help. I produced a pair of jumper cables — the Girl Scout motto is “Be Prepared,” after all — and opened the hood. But instead of him pulling his pickup over to mine, he walked over with what looked like a brand new car battery. He put it on the ground beside the truck. Then he went back to his truck and came back with a battery tester. He tested both batteries in my truck. (Yes, it has two.) “They’re both a little low, but they should be okay. Sometimes it’s the connections. A loose wire or a gunked up terminal. Then the battery doesn’t charge right. You have terminals on the sides, but the ones on the top are better because they’re easier to keep clean.” He went on in the same vein, telling me more about car batteries than I ever wanted to know.

It was then that I remembered what this man did for a living: he traveled around the northwest, collecting and recycling car and truck batteries. In other words, he was a car battery expert.

How could I be so lucky?

We jump-started the truck from the battery he’d brought over and let it run for a while. That confirmed that the problem was not the starter. He pointed out where the connections could be a problem. I shut off the truck, then turned the key and restarted it. I asked him where I should go to get it fixed. He told me that if I took it to a car place, they’d probably try to sell me another battery, which I didn’t need. He was pretty sure I just needed my terminals cleaned. He said he could do it.

A Bad BoltTen minutes later, he was pulling off the terminal connectors and cleaning them with his wire brush. (For the record, I also had a wire brush in my toolbox.) One connector had quite a bit of corrosion — it might have been the culprit all along — and needed to be replaced; he pulled a new one out of his truck and did the job. (Do you know anyone who keeps new terminal bolts for side battery connections handy? Can you say Maria is lucky?)

We chatted while he worked. We talked about the geology of the area. He collected petrified wood and knew all about the Missoula Floods that had carved coulees through the volcanic rock of the area. “You should see them from the air,” I said.

“Yeah, that must be great.”

“When you’re done, I’ll take you and your wife.”

Ancient LakeSo when he was finished and I had everything put away, he followed me to the ag strip where the helicopter is parked. I had to do some interior reconfiguration — remove my helmet and the oil bottles under the front seat that I’m using for ballast, add headsets — and then we all climbed in. I took him and his wife for a 20-minute flight around the area that included downtown Quincy, Crescent Bar on the Columbia River, Quincy Lakes, the Gorge Amphitheater, and Frenchman’s Coulee. Along the way, I learned that he and I had the same birthday (different years) and that he’d won a helicopter ride when he was a kid in the late 1950s. He took pictures and said he’ll send me copies.

I really appreciated the way he stepped up and offered to help me with my truck problems. It’s nice to see that there are still people who are willing to come to a stranger’s assistance when they can. Most people couldn’t be bothered. Or they’d worry about liability.

He really appreciated the helicopter ride. He wouldn’t take any money for the parts or his hour or so of time in making the repair. This morning, before he and his wife headed out to their next campground, he stopped by to thank me yet again.

But it was me who needed to thank him again. Not only had he fixed my truck for free, but he’d given me a good excuse to go flying on a nice day — for a change.

My [Long Overdue] Breakup with GoDaddy.com

I should have listened to the warnings.

In 2005, I began hosting my Web sites, including several WordPress-based sites, on GoDaddy.com. I was just coming off an extremely frustrating experience hosting my sites on my own office-based server, running WebSTAR and then Mac OS X Server. The problem wasn’t the software as much as my unreliable Internet connection and power situation. It was time to get the server out of my office. GoDaddy was the service I chose.

I picked GoDaddy partially because a friend recommended it and partially because it was cheap. My Web hosting needs were unusual. I was hosting multiple sites, but none of them got much traffic. In fact, on a peak day, I’d be lucky to get a total of 5000 hits. GoDaddy had an affordable hosting plan for me. So I went with it.

As time went on, I expanded my use of its services. At one point, I had about 50 domain names registered with them. I hosted about 10 sites, most of which were mine, but a handful of which were for friends needing a free Web site. I had about 10 e-mail addresses, too, and most recently upgraded to IMAP, which finally became available.

Meanwhile, every time I mentioned GoDaddy.com to someone, I heard a barrage of criticism. Women didn’t like the company because the owner is sexist. (No doubt about that; the company obviously spends more on its “banned” Super Bowl ads featuring a hot female NASCAR driver than it does on technical support.) Other people complained about the constant upselling — trying to sell additional products and services that no one really needs. Still others complained about customer service. And others warned me about server outages, non-existent backups, and other basic ISP services that were supposed to be included in my hosting fees but weren’t consistently provided to all customers.

I didn’t have any of these problems, so I just filed those comments in the back of my mind and went about my business. Besides, by 2008 or 2009, I had so much time and effort invested in my Godaddy-based sites and services that it would be a royal pain in the ass to move them.

And then GoDaddy started moving my sites to different servers. It did this periodically throughout my relationship with them, but in 2009, it they did it three or four times. I started to notice performance issues with my blogs. My main blog — the one you’re reading now — took up to one minute to load each page. My Google Rank dropped to the floor and page hits went way down. Performance was affecting my ability to attract and keep readers.

I called GoDaddy technical support in an effort to resolve what was so obviously a problem. I was told that they didn’t support WordPress and they hadn’t done anything to cause the problem. As far as they were concerned, it was up to me to resolve on my own.

That pissed me off.

My recent experience with the blocking of GoDaddy IP address e-mail (including mine) by some wacko with a personal agenda was the final straw. It wasn’t so much that GoDaddy was the target of this questionable “spam-prevention” filtering service. It was the complete lack of support I got from GoDaddy on this issue. They “escalated” it and it never came back down to earth. Repeated calls got me nowhere. Evidently, it was my problem to solve yet again.

The solution: dump GoDaddy.com and get an ISP that cares.

So, for the past two weeks, I’ve been slowly but surely moving my blogs and sites off GoDaddy and onto another ISP. (I chose BlueHost, if anyone is interested. And no, I’m not interested in any other suggestions; it’s a done deal.) I’ve got the main sites moved: this one, Maria’s Guides, wickenburg-az.com, and Flying M Productions. I’ll do Flying M Air today. Then there’s a handful of sites for friends that need moving. I have until October, when my GoDaddy hosting account expires, but I hope to have everything moved long before then.

Yes, it is a royal pain to move them. But it’s worth the effort. I should have done this long ago.

The improvement in performance is mind-boggling. I didn’t think my blog’s pages could load this quickly. (And I’m on a pretty crappy connection as I travel this summer.) I’m also tickled about the ability to modify PHP settings so they work better with ecto, my offline blog composition tool. It nice to have unlimited IMAP e-mail without paying extra for it, too. In fact, I’m saving money at BlueHost. And every time I give them a call, I get prompt, friendly customer service with my question answered or problem resolved before I hang up.

I’m thinking about doing an article for Maria’s Guides about moving a WordPress blog from GoDaddy to BlueHost. If you have any interest in that, keep an eye on the Maria’s Guides site; it should appear within the next week or so.

The best part of this? I’ll never have to listen to that crappy hold music while waiting for GoDaddy’s technical support staff again.

No, It Doesn’t Work That Way

I don’t provide services for free.

Today, a potential cherry drying client stopped by my trailer. I think he heard about me from the ag strip where my helicopter is parked; those guys do his spraying.

I stepped outside to chat with him. He introduced himself as a cherry grower with 22 acres of trees in town. Turns out, his three orchard blocks are right by another orchard I’m signed up to start drying in a few weeks, right at the peak of the season in this area.

“I figured that if you were in the area, you might cover my trees, too,” he said. “If I need you,” he added quickly.

Drying CherriesHis exact thoughts became pretty clear as the conversation progressed. He wanted to be able to call me to dry his cherry trees, but he wasn’t willing to pay a daily standby fee. He figured that the other growers were already paying me for that. He’d just get my services when he needed them. In other words, he’d get the same service and hourly dry rate they were getting, without paying for a contract.

I should make something clear here: without standby pay, there’s no way in hell I’d be here, sitting in an RV in Quincy, WA (of all places), watching the weather every waking hour. It’s not fun to be stuck in a farm town 24/7, on call during daylight hours on days that last 16 hours. It costs money to come up here and stay, it costs money to bring the helicopter here, it costs money to have the helicopter sit out on a concrete pad, idle when it could be doing tour/charter work someplace far more interesting. While it’s true that I make more per hour when I dry cherries than when I fly tourists, if it doesn’t rain, I don’t fly. I flew less than 5 hours over a nine week period last year; if it wasn’t for the standby pay, I would have lost a shitload of money. As it is, I barely broke even. So, needless to say, I won’t work for any grower who won’t pay standby. It’s fair to me and its fair to the other growers who do pay. I also wouldn’t expect any other pilot to do it. In fact, if I met another pilot who dried without standby, I’d chew his ear off. He’d not only be screwing himself, but he’d be screwing the rest of us, too.

I’m already stretched very thin for the period this guy “might” need me. In fact, I wouldn’t mind having a second helicopter around to help me with the contracts I do have — especially for about 5 days when I’m swamped. But I don’t have enough standby pay to pay a second pilot. I explained that to him. I suggested that he find a few other growers that wanted coverage and pool the standby money. I gave him a dollar amount to shoot for and told him the contract would be a minimum of two weeks.

He changed his tune a bit, making it sound as if he really didn’t need a helicopter. “Not much fruit this year,” he said. “Some guys won’t even pick. They’ll let the rain ruin the cherries and collect insurance.”

I countered that statement with what I’d heard. “They lost 60% of the crop in Mattawa. This isn’t like last year. Everyone has fewer cherries and every time a crop is lost those cherries become more valuable.”

I think he was a bit surprised that I knew what was going on. I wasn’t blowing smoke, either. I was speaking the truth and he knew it.

He told me a little about a local pilot who offered to dry his cherries last year with a big helicopter. He didn’t want standby pay. He’d never done it before and he just wanted practice, to learn how to do it.

“You want someone practicing over your trees?” I asked with the proper tone of disbelief.

“No,” he replied. “That’s why I turned him down.” He queried me about the kinds of helicopters and what was best for the job. I told him what I knew. Then he said, “I was thinking of buying a helicopter and just hiring someone to fly it for me.”

The absurdity of that statement made it difficult to reply with a straight face. “You might have trouble finding a pilot willing to come work for you only two or three weeks out of the year.” I also wondered whether that pilot would be satisfied to just sit around and wait, without pay, until it might be time to fly.

There wasn’t much of a conversation after that. He didn’t get what he wanted; I wouldn’t back down. I repeated my suggestion. “If a few of you get together and put in the money, I can get another pilot and can easily cover another 50 or 60 acres.”

“I don’t know if there’s anyone else.”

I knew there were plenty of other growers in town. Last year, they’d taken the cheap route and had lucked out. Maybe they’d even done it the year before that. But this summer was different. This summer, it was raining and unprotected crops were being ruined.

“I’ll get you my card,” I said, going back into the trailer. I came out and handed him the card. “Call me if you think you want coverage. But don’t wait until the last minute. I’ll need at least two weeks notice to find a pilot.”

I watched him drive off and went back inside. Will I hear from him? It depends how much it rains over the next two weeks.

I’ll be doing a rain dance later tonight.

The Pilot’s Alphabet

Words representing letters.

The other day, a new Twitter friend (@mpowerdesign) tweeted:

WTF? Whiskey-tango-foxtrot! I didn’t know there was an actual “military alphabet.” Dad never told me! http://bit.ly/biyLQT

I replied:

It’s used in aviation, too.

This was news to her, which kind of surprised me. I idiotically assumed that everyone knew that pilots used these special code words. But I’m obviously wrong. And, at this point, you might be wondering what the hell I’m talking about.

Meet the “Pilot’s Alphabet”

I’m referring to the ICAO Spelling Alphabet. Wikipedia offers a good basic description:

The ICAO spelling alphabet, also called the NATO phonetic alphabet or the international radiotelephony spelling alphabet, is the most widely used spelling alphabet. […] The International Civil Aviation Organization (ICAO) alphabet assigns code words to the letters of the English alphabet acrophonically (Alfa for A, Bravo for B, etc.) so that critical combinations of letters (and numbers) can be pronounced and understood by those who transmit and receive voice messages by radio or telephone regardless of their native language, especially when the safety of navigation or persons is essential. The paramount reason is to ensure intelligibility of voice signals over radio links.

ICAO AlphabetIn other words, pilots say words to represent letters so there’s no chance of being misunderstood. These words are universally used so all pilots know them. The table here lists them all, along with their all-important pronunciations. Note that not all are properly pronounced the way you might think — Quebec is a good example.

Although this is officially known as the ICAO Spelling Alphabet, it has been adopted by a number of other organizations, including NATO, the FAA, and ANSI. @mpowerdesign’s link to militaryspot.com identified it as the “Official U.S. Military Alphabet,” which is accurate only because the U.S. military adopted the ICAO Spelling Alphabet. The same goes for me referring to it as the “pilot’s alphabet.”

How It’s Used in Aviation

If you read this blog regularly, you might recall me referring to my helicopter as Zero-Mike-Lima. That’s because the last three characters of its N-number (like an aircraft license plate, painted on in big numbers and letters) are 0ML or zero, mike, and lima. When I identify myself to air traffic control, I call myself “Helicopter Six-Three-Zero-Mike-Lima.” The controller can, at his option, shorten this to the last three digits (Zero-Mike-Lima) and, if he does, the subsequent exchange between us will include just those digits. I use those digits as a sort of name for my helicopter.

In aviation, letters are also used to identify airports. So Phoenix Sky Harbor would by PHX or Papa-Hotel-XRay and Wenatchee Pangborn would be EAT or Echo-Alpha-Tango. Charted intersections and VORs also use letters and, thus, these codes. A pilot might use this extensively when filing a flight plan or receiving a departure clearance.

Towered airports use letters to identify the automated traffic advisory system (ATIS), which is generally revised and re-recorded hourly. At the beginning and end of the recording, the recording identifier will be stated — for example, “Deer Valley Tower, Information Juliet” or “Advise on initial contact you have Golf.” When a pilot makes his first call to the tower, he needs to include the ATIS identifier, so a call might sound like this:

Deer Valley Tower, Helicopter Six-Three-Zero-Mike-Lima, 10 miles north, landing west helipad with Juliet.

An airport’s ground control will also provide runway exit and taxi information to airplanes using these code words for letters. For example, they might tell an airplane to exit at “alpha-four” or use “taxiway charlie.” I don’t hear much of that because I don’t generally talk to ground control.

@mpowerdesign asked if I had to memorize it. I guess I did. It didn’t take much doing, though. The words are used so often in aviation that you kind of absorb them when you communicate. I make a special effort to keep them in my mind by using the same letters when I need to spell something out to someone — for example, “A as in alpha, B as in bravo” instead of using whatever words come to mind like most people do.

Expand Your World

At the end of our short exchange, @mpowerdesign tweeted:

Geez…you learn something new every day! See, this is why I tweet… :-)

And I think that sums up one of the reason I participate in Twitter. By following a variety of people with a variety of interests from a variety of places all over the world, you can’t help but learn new things, just by participating in Twitter conversations. It’s one way to expand your world.

Congratulations! You’ve made it to the end of yet another lengthy blog post here on An Eclectic Mind. If you got this far, you must have gotten something out of what you read. And isn’t it nice to read Web content that isn’t full of annoying ads?

How about doing something to show your appreciation? I’d love it if you’d add a comment at the end of this post to share your feedback with me and others. But I’d really love it if you’d visit my Support page and chip in a few dollars to help cover the cost of hosting this blog and motivate me to keep writing new, interesting content. It’ll only take a moment and I really would appreciate it!

 

Hovering Over Cherry Trees before Dawn

What some people will do to make a buck.

The weather forecast last night was clear: there was a 78% change of rain starting at 11 PM. At 8:30 AM, the approaching storm was nearby. It was already raining in Mattawa, where my buddy Jim is working. It looked like the rain in our area would start within an hour.

I called my cherry drying client, who owns a 32-acre orchard 6 NM from where I’m camped. “Looks like it’s going to rain tonight,” I said.

My client was not surprised. This was our third conversation about the weather in 8 hours.

“It’s too late to dry tonight,” I told him. The sun would set in less than 30 minutes and I didn’t dry cherries in the dark. “Sunrise tomorrow is around five. I can be airborne as soon as it gets light.”

“I’ll spend the night down there,” he told me. “I’ll call you at 4:15.”

“I’ll go to bed now then,” I replied.

I hung up, feeling bad for him. He had an old, beat-up RV down in the orchard. I knew he wouldn’t be comfortable. He probably wouldn’t get much sleep. But someone had to be down there to monitor rainfall to know whether I was needed in the morning. Spending the night in an orchard is not part of my job description.

I set an alarm on my iPad for 4:30 and went to bed.

The rain started before 11. Steady but light. I had no trouble sleeping through it.

Wake Up Call

I woke to the sound of birds chirping. It was still dark, but the birds around here don’t seem to care. I grabbed my phone and touched it to bring it to life. It was 4:10 AM. I grabbed my iPad, fired it up, and took a look at the radar on WeatherBug. The storm system was mostly past, but a small blob of rainfall was headed toward the orchard. It could rain itself out before it arrived. Other similar blobs had done so, disappearing off the radar when I put it in motion.

I was studying this when my phone rang. It was my client.

“Is this my wake up call?” I asked cheerfully. I wanted him to know I was already wide awake, on the job — even if I was still in bed.

“Yeah,” he replied. He sounded tired.

“Did it stop raining down there?”

“Yes. Come on out and dry. I won’t be there; I have to get back to town.”

We hung up and I got out of bed. I’d already laid out my clothes, but had neglected to set up the coffee maker. I took care of that, letting it drip into a travel mug while I dressed and washed up. By 4:30, I was slipping out the door with coffee in hand.

Predawn Flight

It was getting light. I could clearly see thick clouds out to the west, in the direction of the orchard. I kept thinking about that little blob of rain.

The helicopter was already fueled and preflighted, so all I needed to do was take off the blade tie-downs and do a walk-around. By 4:45 AM, I was in my seat with the engine running. It took a long time to warm up. My breath quickly fogged the inside of the cockpit bubble. The outside was covered with raindrops.

I spent a bunch of time trying hard to catch a moth that was hitching its second ride in my helicopter. I failed. Again.

By 4:50 AM, I was ready to go. The cockpit bubble was barely clear enough to see through, but I knew how to clear it. I pulled the knobs that turned on the air vent and heat to full. Then I hovered out over the ag strip and took off along it, toward the well-defined horizon to the east. Within 30 seconds, the windscreen was clear, inside and out. I turned to the west and headed toward my client’s orchard.

Out in the distance, a thick blanket of clouds covered the foothills on the other side of the Columbia River. A similar but smaller blanket hovered around 200 feet over the farmland just west of the town of Quincy. Another one poked up from beyond the drop-off I’d have to descend to get to the orchard on the river. I started wondering whether there would be fog on the river itself.

But when I got to the end of the plateau, I could see that the river far below was clear. I pushed the collective down slowly and smoothly, stopping only when I had a descent rate of at least 1,000 feet per minute. I approached the orchard from slightly downriver, as I usually did, but instead of descending to orchard level over Crescent Bar, I made a descending circle over the river. I was hoping to reduce the amount of sound I might project over sleeping people.

I settled into my usual five-foot hover in my usual place beside the water tank and got to work, flying up and down the rows at about 5 knots. Below me, the big, old tree branches went wild, throwing rainwater off the cherries. I varied my pattern only to avoid flying close to the bedroom window on the other side of the house there. I figured that if people were sleeping inside, I’d rather wake them from the other side of the house instead of 20 feet from their window.

The Rain

I was about 1/4 finished with the orchard when it started to rain. I looked up at the clouds floating over me and didn’t really see the rain coming down. But I could see it hitting the river, which wasn’t as smooth and glass-like as it had been when I first arrived. And it was certainly all over my cockpit bubble.

Now my goal is to dry the orchard and it’s pretty hard to ensure that everything I’ve flown over is dry if it’s getting rained on again right after I pass over. Without my client there to tell me what he wanted me to do, I had to do what I thought was right. I had two choices: land somewhere and wait it out and then start again or keep drying and just go over the areas that got rained on after they were dried. Landing wouldn’t have been a big deal — there was a sizable empty boat trailer parking lot nearby where I don’t think anyone would have bothered me at 5:15 in the morning. Still, I had a feeling the rain wouldn’t last and didn’t want to waste time landing and shutting down if I didn’t have to.

My decision to keep drying was based on the amount of rain falling. It seemed like a heavy drizzle. The trouble is, I couldn’t really see when it stopped. Because I was only moving at 5 to 10 knots, there wasn’t enough wind to blow the water off. So it just sat there. When it started dripping off, I figured the rain had stopped. In all, it lasted about ten minutes. I didn’t think the trees I’d already dried had gotten very wet. They certainly couldn’t have gotten soaked. A quick hover over every other row should shake off whatever moisture had settled on them.

But first I needed to finish the rest of the orchard.

This particular orchard is not easy to dry. The trees are a variety of sizes and thicknesses, ranging from very small young trees to very large old ones. There are obstacles. The rows don’t always go the same way and they’re not easy to see. I’m sure I must have whined about this elsewhere, so I’ll spare you any more whining.

The point is, despite the fact that the orchard is only 32 acres, it takes me at least 1.1 hours to dry it. This year, it’s been a lot wetter so it’s taken me 1.2 hours. Today, with the redo of part of it, it took me 1.5 hours. I’m doing it as fast as I can, but I need to be thorough, too. If the grower loses his crop because I did a shitty job drying, he’ll cancel the contract and never use me again. I don’t want that to happen.

Besides, his cherries are the best. I can’t wait until he starts picking.

Return Flight

I It was nearly 6:30 AM when I finished. I took one more low pass over the treetops and headed out over the river. I made my usual spiraling climb at 1200 feet per minute. The plateau was 500 feet above the river level; I needed at least 200 feet more to clear the edge comfortably.

Crescent Bar

I went back to a viewpoint near Crescent Bar and shot this photo about an hour after I landed. It really was a beautiful day.

As I climbed, I couldn’t help but admire the big, white puffy clouds that were scattered all around me. There was one just to the south of me that seemed to grow out of the top of the Babcock Bench, climbing like stretched cotton toward the sky. The low cloud that had been just west of the town of Quincy was still there, but seemed to have grown. I leveled off at 400 feet above the farmland south of Quincy and the cloud remained below me, as if unsure whether it wanted to be fog or the cloud it really was. I looked out over my shoulder and saw the windmills of the wild horse wind farm, basking in sunlight.

I was angry with myself for not bringing a camera.

I landed at the ag strip and did all the things I usually do: tie down the blades, refuel, do a post-flight inspection. It was about 7 AM when I returned to the RV. I made a second cup of coffee and had the pleasure of drinking all of it. Later, I went out with my camera and tried to capture some of the beauty I’d spotted on my way back.