My Epiphany about Clients and Jobs

I finally realize that the key to success in my business is good clients with good jobs.

At Boulder City
N630ML at Boulder City, NV during a recent charter flight.

I’ve owned my helicopter charter business since October 2001, when I started it with a commercial pilot certificate and a Robinson R22 Beta II helicopter. In 2005, I got serious: I upgraded to a Robinson R44 Raven II and got a Single Pilot Part 135 certificate from the FAA. So I count January 2005, when I took delivery of the helicopter, as my serious start date.

But it was just this past week that I had an epiphany about my business and the key to its success.

Let me tell you about it.

My Original Strategy

Since day one of my business — even in the R22 days — my goal was to maximize flight time, with the idea that it would also maximize revenue time. This caused me to do several things that were really not in the best interest of my company:

    How Groupon Fits In
    I just had to add this side note because it really does apply. Groupon is perfect for businesses who want to sell a ton of products or services below their cost. (Why anyone would want to do that is beyond me.) Businesses justify the deep discounts that Groupon requires as an “advertising expense.” But it’s likely to be the most expensive and least effective means of advertising a business could try. Sure, you’ll get lots of customers, but will you ever see them again without a Groupon certificate in their hands? I wrote extensively about Groupon here and here.
  • Appeal to the lowest common denominator. I assumed that one way to maximize flight time was to make flights cheap enough for most folks to afford something. In the beginning, I actually offered 15 minute flights. Trouble is, it takes just as much time to preflight and postflight the aircraft for a 15-minute flight as a 2-hour flight. So I would spend two hours of my day to get 1/4 hour of revenue. (What was I thinking?) Later, I upped the shortest flight to 30 minutes.
  • Offer rides at outdoor events. This is part of the lowest common denominator concept, but in this case, I offered a bunch of short rides — usually 8-10 minutes each — during one or two day events. When things were good, I’d do great. We had lots of really good events. When things were not good, however, I’d lose money, sometimes spectacularly. I recall our Lake Havasu Spring Break disaster, which cost about $2K in setup, fees, and repositioning time for a total of 9 rides. I pulled the plug after just two days. (To this day I harbor bitter feelings about the little shit kids on spring break, interested solely in beer and boobs.)
  • Make “special deals” on pricing. I cannot tell you how many clients attempt to weasel down my pricing by telling me about their budget. Photographers and real estate people are notorious for this. For years, I’d “work with them” to keep my prices low, just to get their business.
  • Donate flights to charities in exchange for free advertising. Let’s face it, who really looks at sponsors in the booklets at those charity events? The last straw was when I discovered that my company was not mentioned in a sponsor booklet at all.
  • Spend money on ineffective advertising. I tried newspaper advertising, magazine advertising, tour guide advertising, and even foreign language tour guide advertising. I tried trifold brochures and rack cards in racks I had to pay to be placed in. I tried radio advertising. I tried Google Adwords and Facebook ads. Although I don’t have exact numbers, I am absolutely certain that I spent at least five times more than what I received in revenue through customers gained by these efforts. I didn’t even get that many calls. The few that mentioned the rack cards were either looking for a tour over the Grand Canyon (which I can’t do) or trying to buy a cheap (less than $50/person) helicopter ride.
  • Work with hotel concierge staff. Part of a concierge’s job is to find things for their guests to do. Helicopter flights are a good option. There are four drawbacks to working with hotel concierge staff:
    • No matter how much printed material you provide to describe your tours in detail, they never seem to understand what you can do. Evidently, once they file the 16-page, full-color Information Package I send them, they can’t be bothered to consult it.
    • If you’re not in their face every week or so, they won’t remember you. I don’t have time to schmooze 20 different concierges all over the Phoenix/Scottsdale area every week.
    • Staff changes; the person you schmoozed last week may have moved back to Minnesota this week, so now you’ll have to schmooze her replacement. Honestly, I can’t keep track of them all.
    • They won’t even consider recommending you unless they get a good sized piece of the action. Like 20% off the top. My margins are so thin that if I paid that, they’d make more money than me.

The underlying goal of all of this was to get any work I could, just to have work. This is how I thought it should be. Seems to make sense, no?

Strategies Change

As I’ve already hinted, I began to get smart about my strategy as time went on.

  • I stopped offering short, cheap flights. I now have a one-hour minimum for any flight.
  • I stopped doing rides at events unless the event is within 30 minutes flight time of my base or guaranteed to draw a good-sized crowd of families.
  • I no longer offer special deals. My price is my price. Take it or leave it.
  • I no longer donate flights to any charity. (Hell, it’s cheaper to just write them a check.)
  • I slashed my advertising budget. Now I rely on word of mouth, rack cards placed in free places, and a Web site that apparently Googles pretty well.
  • I cut concierge commissions to 10% and, other than sending out the Concierge Package at the beginning of the season and answering their occasional calls, I don’t contact them at all.

You’d think that drastic changes like these would reduce the amount of business I get. It didn’t. In fact, I seem to get more calls and more conversions of those calls to real business.

Think Different

Still, the amount of business I got was barely enough to support my helicopter operation. I certainly couldn’t quit my “day job” as a writer. There’s a lot of competition in the Phoenix area, with at least three helicopter flight schools that have many aircraft and qualified pilots at their disposal. Clearly, I needed to set myself apart from them.

One way I did this was by offering day trips and multi-day excursions. This was something my competition was not willing to do — they simply couldn’t take a helicopter offline for a whole day or multiple days.

Another way I differentiated myself from others was to agree to fly as needed for any kind of mission I was permitted to do. You need me to chase a race car around a track 50-100 feet off the ground? I’ll do it. You need me to fly alongside a cliff face at 20 knots? I’ll do it. You need me to fly sideways low over a golf course from tee to green? I’ll do it. The flight schools won’t. That’s “dangerous” flying and they’re not willing (or able due to insurance limitations) to let their pilots fly like that.

Just being willing to say yes, was a great way to increase my business. Still, my overall strategy was to fly as much as possible for whoever hired me to fly. That mean focusing on the quantity of jobs and not on the quality.

My Epiphany

Wildlife Survey

Nosecam image from one of my recent wildlife survey flights. The work is difficult and dangerous, requiring me to fly alongside cliff faces hundreds of feet off the desert floor.

And that brings us to this past week. I was hired by a client to do a four to five day wildlife survey. I’d flown for this client three times before, most recently in February. In each instance, it was a one-day job with some intense flying. But this year, the client hired me to fly multiple missions, some of which would last multiple days.

This week’s job lasted four days. It would have gone a fifth, but we worked our butts off to finish what could have been two days’ work in just one very long day. (I took off from my base before sunrise and returned after sunset.) In that four days, I flew 31.6 hours. That’s more than I normally fly in a month.

And guess what? I’ve got another three days for the same client company next week. And another one or two days in the beginning of April. And possibly another two or three days in May.

That got me thinking about how much revenue comes from a job like this. A very good amount.

And that got me thinking about similar jobs that bring in a good chunk of revenue from consistent sources, like my cherry drying work, which actually made my company profitable for the past two years in a row.

It also got me thinking about clients like this — repeat clients that call me out for jobs again and again. Like the aerial photography clients I work for at Lake Powell and the people they directly or indirectly send my way.

It got me thinking that although the work I do for these people is a hell of a lot more challenging than flying tours around Phoenix or taking a couple up to Sedona for the day, it’s this work that earns real money. The money to not only keep my company afloat, but the money to make it profitable.

And that got me wondering why I’m still chasing around the odd flying job, dealing with difficult one-time clients and their sometimes outrageous needs, and, in general, doing flying jobs I simply don’t want to do.

These thoughts, one after another, formed my epiphany: a business like mine thrives on the work it does for a handful of good clients. Rather than trying to attract and please one-time clients, I should be working harder to find the good repeat clients who appreciate what I can do for them and rely on me to get the job done.

Now if you’re a business person and have already reached this conclusion, please don’t think poorly of me. Maybe I’m a little dense. Maybe I just didn’t see the big picture until now. But now that I’ve seen it, I’m looking at my business model in a completely different way.

Flying M Air’s Arizona season ends in May. Next season will be very different.

Making Documents Portable with a Scanner and iPad

For those documents you really want to have with you all the time.

From the very beginning, I embraced my iPad as an ebook reader. I have books stored in all three ebook reader apps: iBooks, Kindle for iPad, and Nook for iPad. But it didn’t take long for me to realize that the iPad could also be used to reference books and other documents I already had or could create in PDF format.

I use GoodReader for this. I’m not saying its the best PDF reader for iPad, but I like it. One of its best features is the ability to synchronize with DropBox. I can create folders in DropBox, fill them with PDFs or other compatible document formats, and see them on my iPad. And, of course, I can also see them on any computer I use to access my DropBox account.

What I’ve found is that many software manuals and other user guides are available online as PDF format files. So now, on my iPad, I have a copy of the 300+ page user guide for my new Nikon D7000. And Dragon Dictation. And Final Cut Pro. And dozens of other software programs and devices I use regularly but don’t know as well as I could.

Yesterday, I took this a step further: I scanned all 191 pages of the Robinson R44 Raven II Pilot’s Operating Handbook. Yes, the manual for my helicopter.

No, I don’t plan on reading it while I’m flying. I’m required to have an up-to-date copy on board and I do. This is for consulting when I’m on the road. For example, suppose I’m doing a photo flight with a client and need to consult the performance information for a certain combination of load, altitude, and temperature. The charts are in the book. Rather than get my butt out to the helicopter, I can consult the book on my iPad, in the comfort of my office, hotel room, or client meeting.

ScanSnap S1100191 pages is a lot to scan and I admit I never would have attempted it with my old flatbed scanner. But last week I bought a ScanSnap S1100 portable scanner. Although it only takes a page at a time, its feeder considerably speeds up the scanning process. I was able to get the whole book scanned in about 20 minutes. (Yes, it would have gone quicker with a duplex model, but that’s not what I bought.) I saved the resulting PDF to Evernote, which performed optical character recognition (OCR) on the document to make it searchable on Evernote. And I copied the PDF file created during the process to my DropBox so it would sync to my iPad.

I’m hoping that more and more organizations see the benefit of distributing documentation in PDF or ebook format. Although Robinson currently distributes Safety Notices and the like as PDFs on its Web site, manuals are conspicuously missing. I’m not sure if it’s because they want to sell these things or because they’re worried about people consulting older copies that might be floating around on the Internet. (I plan on updating my copy when new pages become available; I think I can modify a PDF’s pages with Preview. It’s in my best interest to keep the book up to date.)

Until then, I’ll create my own PDFs of the documents I need to consult when I’m on the go.

Protecting My Work

Site changes to images, file links, and RSS feeds.

Well, I’ve had enough. Enough of people using my images on their sites or trying to pass them off as their own. Enough of people hot linking to content on my site, forcing me to host images and files for them. Enough of feed scrapers stealing entire blog posts and using them to fill their sites with content.

So I’ve made some changes to this blog:

  • Through the use of a WordPress plugin called No Right Click Images Plugin, you can no longer right click on an image to display a context menu and download it to your computer — or do anything else with it. As an added bonus, you can’t drag it off the Web page and onto your desktop to save it either.
  • Through the use of some new code in my .htaccess file, if you embed an image hosted on my server in a Web page or use it in a blog post, e-mail message, or other location, you’ll see a message like the one shown here, telling the viewer that the content must be viewed on this site.
  • Through the use of a WordPress Plugin called Download Protect, you can no longer use a direct link to PDF or other selected files on this site. To download the file, you must go to the page on which its link appears and use that link to download it. This prevents file leeching — folks linking directly to a file hosted on my site, sucking my bandwidth without visitors ever seeing the post related to the file.
  • And finally, after a long run with full RSS feeds, I’ve switched back to summary feeds. This means that instead of being able to read entire blog posts from this site in your feed reader, you can now only read the title and summary. You’ll have to click a link to read the post and see its images. Although I’ve been using one-line summaries for all blog posts for a very long time, I’ll do my best to expand those summaries so readers know what they’re missing by not visiting the site.

I do want to remind everyone that the contents of this blog are copyrighted. I have every right to protect my work.

Internet content theft is possibly the biggest problem that original content creators like me face every time we add content to our sites. While these measures won’t prevent all content theft, they will make it a bit harder for thieves to steal my work.

Hopefully, these measures will also encourage more site visitors to interact with me and other visitors, share feedback, and encourage me to produce more interesting content.

Your feedback is welcome; use the Comments link or form for this post.

So You Want to Be a Helicopter Pilot, Part 5: Check Your Attitude at the Door

Attitude is everything.

You think you’re a hot shot because you’re learning to fly helicopters? Check that attitude at the door. It won’t do you any good if you plan to make flying a career.

Attitude is everything when it comes to any career. A cocky, overconfident attitude will not help you in training and it certainly won’t help you get your entry level job — likely as a flight instructor — when your training is done.

Be open to what your instructor and other knowledgeable pilots have to say. If you don’t understand something, admit it and work with your instructor to learn. Don’t be afraid to ask questions. Show respect for your CFI, chief flight instructor, flight school employees, other students, and FAA examiners. Act mature. (This isn’t high school, grow up.) Be helpful and cooperative. Don’t be a whiner.

Beyond the Flight School Environment

Attitude also extends beyond training and into your jobs.

Just the other day, while flying in the high-traffic area around the Hoover Dam, I had the displeasure of conducting a useless radio exchange with a tour pilot. This little twerp probably had half the flight experience that I have, yet he talked down to me in a sarcastic manner that was obviously his [failed] attempt to prove how much smarter he was. The radio exchange wasted bandwidth and provided little useful information about what could have been a traffic conflict. It was clearly more important for him to try to intimidate me than to provide me with the information I needed to avoid his aircraft, such as position, altitude, and flight path.

Yet only moments later, another pilot operating nearby communicated exactly what he was planning to do and even offered to wait a minute or two until I was clear of the area.

Which one had the better attitude? Which one do you think other pilots would want to fly with? Or employers would want to hire?

Attitude Extends to Safety, Too

And it’s not just a positive attitude that will help you achieve your goals. It’s a safe attitude. If you don’t conduct yourself as a safe pilot, you will simply not move forward in your career.

Back in 2009, I had a run-in with a tour pilot in Sedona. He was upset that I’d parked my helicopter in the spot across from his at the airport. Apparently, he liked that spot kept free so he could fly through it on departure. To “show me a lesson” he departed nearly right over my passenger’s heads as we waited for him to leave the area. His action was foolish and dangerous. I reported him to the airport manager and the FAA. I later learned that this same pilot had demonstrated his bad attitude at the local FSDO within earshot of one of the inspectors. It was the pilot that was taught a lesson that day.

Accidents like the one at Grand Canyon West in 2001 are teaching employers the importance of their pilots flying safely. The accident pilot had a history, backed up with videotape, of performing aggressive maneuvers during tour flights.

One of the [past] passengers stated that there were particularly exciting episodes during the tour that were frightening to some of the others. As part of the tour, they flew over a site that was used in the commercial motion picture film Thelma and Louise, and the pilot pointed out the cliff. … During the return to LAS, the pilot asked if they wanted to know what it was like to drive a car off of a cliff. She stated that they all said “no” to this question; however, he proceeded to fly very fast toward the edge of the cliff and then dove the helicopter as it passed the edge. The passenger reported that it was “frightening and thrilling at the same time but it scared the others to death.”

On August 10, the pilot and six passengers were killed; the other passenger received serious burns on most of her body that have likely destroyed her life. The NTSB report’s probable cause was:

the pilot’s in-flight decision to maneuver the helicopter in a flight regime, and in a high density altitude environment, in which the aircraft’s performance capability was marginal, resulting in a high rate of descent from which recovery was not possible. Factors contributing to the accident were high density altitude and the pilot’s decision to maneuver the helicopter in proximity to precipitous terrain, which effectively limited any remedial options available.

Evidence shows that the pilot may have been attempting to perform the “Thelma and Louise” maneuver when the aircraft crashed. (You can read the details of this accident to learn more by downloading the full NTSB report as a PDF.)

You can bet that if there are any questions about your attitude regarding safety, you simply will not get hired as a pilot.

Start Now

Getting into the habit of having a good attitude should stick with you throughout your career — and your life. Start now, before you even begin your search for a flight school.

Next up, I’ll remind you why flight training is like any other school.

Wickenburg to Las Vegas by Helicopter

Again.

I couldn’t have asked for better weather. That’s what I was thinking as I preflighted my helicopter early on Wednesday morning.

I’d been hired to take three people from Wickenburg to the Las Vegas area with the primary objective of viewing the new bridge near the Hoover Dam from the air. My client, who had flown with me several times before, was willing to make the four-hour round-trip flight by helicopter — and pay for it — just for a look. To make the trip more worth his while, we’d also land at Boulder City Municipal Airport, where they’d rent a car and drive over to the dam for a tour. After lunch, they’d come back to the airport, climb back on board, and I’d take them for a Vegas Strip tour before returning to Wickenburg.

I’d mounted my GoPro Hero camera on the helicopter’s nose and set it up to shoot 720p video of the flight. I expected the flight up there to yield some good images and, if the camera was mounted properly, some smooth video footage. The camera seems to work best with the light behind the helicopter. On the way back, we’d by flying with the sun in front of us, so I didn’t have high expectations. Still, I brought along a pair of 16GB SD cards and the camera’s charger so I could capture it all. The images throughout this narrative are stills taken from that video.

The Flight Up

A thin, almost lacy layer of high clouds veiled the sky as we headed northwest from Wickenburg just after 8:30 AM. There wasn’t a breath of wind. The helicopter glided over the desert, 500 feet off the ground passing over cacti and other desert vegetation, open range cattle, and the occasional manmade water “tanks,” half of which were dry. Our departure from “civilization” to empty desert was almost immediate. As I often tell people, Wickenburg is on the edge of nowhere; I could just as easily say it’s a five minute flight from nowhere. We passed over a lonely ranch alongside the railroad tracks leading to Parker and beyond, then Route 71, which runs between Aguila and Congress, AZ. Then not a single building for thirty miles, when we reached the Wayside Inn and Alamo Lake.

Alamo Lake
Alamo Lake, at the confluence of the Big Sandy River, Santa Maria River, and Date Creek. The trickle of water released from the dam is the Bill Williams River, which eventually joins the Colorado River north of Parker, AZ.

I climbed not only to cross the lake within gliding distance of shore but to clear the mountains on the far side. As we crossed the lake, I was surprised by the number of campers parked alongside its shore and the boats tied up nearby. I suspected that a fishing tournament might be either starting or finishing up. The lake is popular with fisherman, which is probably a good thing. It’s so remote — heck, it’s a 90-minute drive from Wickenburg — that it simply doesn’t appeal to the typical powerboat/jetski crowd. They usually prefer Lake Pleasant, only 30 minutes from Phoenix (or Wickenburg), which is larger and far more interesting for boating.

Beyond the lake and the rugged mountains on its opposite shore was yet another stretch of empty desert. But rather than being just a flat expanse, this one was peppered with rock formations left behind by ancient volcanos. There were areas of broken basalt, including flat-topped mesas. In the distance, to our left, we could catch glimpses of the Colorado River. If we’d been in a plane, flying 3,000 feet higher, we’d have a better view of the river and mountains in the distance; at our cruise altitude of 500 to 1000 feet above the desert floor, we could clearly see the details of the rock formations, dry stream beds, and scant vegetation as we flew.

Beyond Alamo
The desert northwest of Alamo Lake is vast and empty.

Forty-five miles from Alamo Lake, we reached Lake Havasu, one of the Colorado River’s many lakes. Formed by Parker Dam far to the south, the lake widens in a broad valley. The founders of Lake Havasu City bought the London Bridge — the real London Bridge from England — and had it installed across a manmade canal as a tourist draw. The town formed nearby. It’s popular for water sports and has a huge influx of visitors during boat races and Spring Break. A friend of mine who lives there complains that the temperatures top 100°F six months out of the year.

Lake Havasu
Lake Havasu’s surface was mirror calm as we flew over, reflecting not only the graceful arches of London Bridge, but the clouds high above.

I’d chosen our route carefully. Two hours is a long time to spend in a helicopter, especially out over the desert where the terrain can be — and, up to that point had been — very monotonous. I planned the trip to follow the Colorado River, which was quite scenic. From that point on, we’d be over one shore or another or at least nearby. It would give my passengers something interesting to see for the second hour of the flight.

Indeed, the scenery along the river can be breathtaking — especially where the river narrows and passes through mountainous terrain. Topock Gorge is one of those places. Although it’s a short stretch of river and takes only five minutes or so to overfly, it’s dramatic and rugged. During the summer season, when the lake busy, speedboats roar through this area all day long. But that day, the lake was calm and quiet and we were treated to beautiful reflections of the sky and canyon walls.

Topock Gorge
Topock Gorge is one of the more scenic areas along the Colorado River between Lake Havasu City and Bullhead City.

Past the gorge, the river twists and turns in big arcs to the east and west. Rather than follow its course exactly, we headed almost due north. We passed over I-40 where it crosses the Colorado and the farms and communities built up in the Mohave Valley. This was also desert, but desert made habitable by the river that passed through it. Make no mistake: we were still miles from anything remotely resembling a real city — but at least there were people living here.

Mohave Valley
The Mohave Valley, near Needles, CA, is full of farms and small communities clustered up near the Colorado River.

A while later, we were within range of Bullhead City Airport and I called the controller for permission to transition the area along the river. Bullhead City Airport is a real oddity. It was built on the Arizona side of the river to support the casinos in Laughlin, NV. Although it’s well over 100 miles from any international border, it’s an International airport, meaning that you can fly into it from other countries and pass through customs and immigration. It even gets airline traffic; as we flew through the area, a Sun Country 737 was coming in to land. But the airport itself gets very little traffic. This might be because of the natural “wind tunnel” that funnels air up or down the river, resulting in winds that often top 20 knots. But that day, the wind was calm — the first time ever that I’d been there — and other than the jet, we were the only other traffic in the area.

Laughlin, NV
The tall casinos of Laughlin, NV across the river from Bullhead City, AZ. You can see the Bullhead City airport on the far right.

Beyond Laughlin and Bullhead City was the Davis Dam, which forms Lake Mohave. Lake Mohave is another one of the oddities of the desert. Although there are a few marinas and campgrounds along its southern shores, most of the lake is deserted and I seldom see any boat traffic on it. Again, this is likely because of its remote location — although access is easy from the Laughlin area. It seems to me that Lake Mohave would be a great place to become a houseboat hermit.

Davis Dam
The Davis Dam is just upriver from Laughlin and Bullhead City.

Lake Mohave
Lake Mohave seems like the perfect place to get away from it all on a clear, blue lake.

We flew up the eastern shore of the lake and I kept a sharp eye out for wild burros (donkeys). I’d seen them there before. While their trails were easily visible from the air, I didn’t see any animals — or people — at all.

The north end of the lake narrows considerably where the Colorado River winds through a gorge. The rock formations are rugged and starkly beautiful. This isn’t the place you’d want an engine failure — there aren’t many places for an emergency landing. But the landscape draws me to this area each time I fly up the river.

Colorado River
The Colorado River on the north end of Lake Mohave passes through a rugged gorge.

I tuned into the Lake Mead/Hoover Dam tour helicopter frequency and began monitoring communications. I knew that the area around the dam would be full of traffic and wasn’t sure what altitude pilots would be flying at. Routes and procedures are not published; my attempt to get this information from a tour operator failed miserably. (These operators apparently think they own the places they fly over and do what they can to keep everyone else out.)

I reached Willow Beach and made my first call. “Helicopter Six-Three-Zero-Mike-Lima at Willow Beach, heading for the bridge at 2500 feet.”

Some wise-ass tour pilot came on the radio and said “Which bridge? Hoover?”

What an idiotic question. There was only one bridge within 60 air miles. Which bridge did he think? What kind of morons are those tour companies hiring?

“Hoover,” I replied.

“Be advised that there will be four Maverick helicopters over the dam in about two minutes,” he replied. No indication of altitude or any other useful information.

Other pilots were more generous. Although the Papillon Pilots seemed to be crossing the river farther south at 3500 feet, the Maverick pilots were operating near the dam at 3000 feet. I planned to say at 2500 feet, which would keep me out of their way.

The bridge came into view around the same time the Maverick helicopters started appearing overhead. They were flying an odd S-shaped pattern that was obviously designed to give all their passengers a view. I did a three-quarter circle from the right to the left as my passengers leaned forward and then left to see. They got a good look — I was not prepared to loiter and they didn’t seem as if they needed me to. Then I was exiting the area along the road to Boulder City.

Hoover Dam and Bridge
The Hoover Dam and its new bridge are a popular tourist attraction for Las Vegas visitors. They’re amazing from the air.

I wasn’t finished yet, though. Another tour operator does very short tours of the dam and bridge from the Hacienda Hotel just up the road. He was preparing to launch as I flew over. He kindly said he’d wait until I’d passed by, then thanked me for talking on the radio. (Apparently, some pilots don’t — that’s a scary thought.) I thanked him for listening.

Not knowing the approach procedures for Boulder City Airport and anxious to stay out of the way of any other tour traffic, I stayed low as I crossed over the city and headed for the airport. (I was later told I’d likely get in trouble for that, but no one ever called. I guess I lucked out.) There were skydivers falling from the sky near the airport so, to stay clear, I circled around to the east and landed along one of the runways. I was still on edge from mixing with so much other traffic when I set down on one of the helicopter parking spots for the FBO.

Boulder City
Boulder City was built 90 years ago to provide a home for dam construction crews. It’s since grown to a vibrant community — the only one in Nevada that does not allow gambling.

We’d been in the air for 2.2 hours and I was ready for a break.

More about this trip in another post…